The screen on my Nexus 4 remains black/inactive after a call completes. Whilst the problem is intermittent, it is insanely annoying and I am not sure what to do about it. I am running stock 4.2.2, build number JDQ39. Any suggestions greatly received.
klyncher said:
The screen on my Nexus 4 remains black/inactive after a call completes. Whilst the problem is intermittent, it is insanely annoying and I am not sure what to do about it. I am running stock 4.2.2, build number JDQ39. Any suggestions greatly received.
Click to expand...
Click to collapse
Do you have anything cover your proximity sensor? like a screen protector?
No case or screen protector.
klyncher said:
No case or screen protector.
Click to expand...
Click to collapse
So I;m sorry. I dont know what is going here
There is an app which is used to check sensors on your phone named Android Sensor Box. You can use this app to check the proximity sensor.
There are someone reporting about the new baseband breaks their sensors, but this thread (http://forum.xda-developers.com/showthread.php?t=2147194) says you'll be OK with a 4.2.2 rom with proper props. But YOu said you are on 4.2.2, so I am not sure. THere is also a Fixing sensor in that thread, so you may use the app above, check if there is anything wrong with your sensors.
That is all I know
Thanks for this info opticaldh :good:. I will take a look, or maybe flash a new rom and see if it gets me anywhere, :fingers-crossed:
God I missed being on Android.
opticaldh said:
So I;m sorry. I dont know what is going here
There is an app which is used to check sensors on your phone named Android Sensor Box. You can use this app to check the proximity sensor.
There are someone reporting about the new baseband breaks their sensors, but this thread (http://forum.xda-developers.com/showthread.php?t=2147194) says you'll be OK with a 4.2.2 rom with proper props. But YOu said you are on 4.2.2, so I am not sure. THere is also a Fixing sensor in that thread, so you may use the app above, check if there is anything wrong with your sensors.
That is all I know
Click to expand...
Click to collapse
klyncher said:
Thanks for this info opticaldh :good:. I will take a look, or maybe flash a new rom and see if it gets me anywhere, :fingers-crossed:
God I missed being on Android.
Click to expand...
Click to collapse
THe last choice is RMA There is nothing you can do with a hardware failure
I am going to kick myself for asking, but RMA?
Sent from my Nexus 4 using xda app-developers app
Ream my anus..
Or
Return merchandize authorization
Take your pick
Sent from my Nexus 4 using xda premium
klyncher said:
I am going to kick myself for asking, but RMA?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Sending your phone back to Google and get a new one. If the damages are covered by waranty, then you are not charged anything.
Girn said:
Ream my anus..
Or
Return merchandize authorization
Take your pick
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
The later, definitely the later.
Sent from my Nexus 4 using xda app-developers app
opticaldh said:
Sending your phone back to Google and get a new one. If the damages are covered by waranty, then you are not charged anything.
Click to expand...
Click to collapse
Thanks *starts to kick self for appearing noobish*
Sent from my Nexus 4 using xda app-developers app
Related
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
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peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
jonoxda said:
I have the same, and I've read that it's completely normal. From what I read it's got something to do with the camera lens.
Click to expand...
Click to collapse
I see do you think there anyway I can send it for a replacement before my 1 year Google warranty ends
Sent from my Nexus 4 using xda app-developers app
peconaut said:
Every time I shake my phone I can hear a sound like something is loose inside. I haven't drop it or anything. Had a case since day one. Is there anyway I can send this to Google for replacement. Is it cover by my insure and if yes how do it send it in
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If its in the area of the camera it is the auto focus and completely normal. I have got the same noise with mine
I have it too.
Sent from my Nexus 4 using Tapatalk 2
Hi. I have had this Nexus 4 for about a month and it has does some strange things with the graphics on the bottom bar of buttons. Please see the screenshots attached. It can happen every few minutes and as soon as I touch the screen it will revert to normal again.
Is this something that is likely to get fixed with an update or a hardware issue?
I can't find anything on the internet referring to the same problem but the sales guy in the local carphone warehouse has a nexus 4 as well and said his does the same :-/
Anybody know what is causing it.
Completely stock BTW oh and as you can see. Pressing the hardware buttons for a screenshot does not fix it. Only touching the screen.
Sent from my Nexus 4 using xda app-developers app
Wow.. thats not normal! I would look into RMA'ing that sucker!
You could try using a toolkit to reflash stock to see if that helps, however you will have to unlock the bootloader, flash stock rom and then relock bootloader, then you just go into settings and do a full reset to hide the developer options then you will be stock. The toolkit I use is this one http://forum.xda-developers.com/showthread.php?t=2015469 and its awesome just follow the on screen prompts.
I'm quite sure that this is a software issue, since hardware issues can't be captured by screenshots obviously. I'd recommend flashing it with whatever you like and do a factory reset. You can restore all apps afterwards ofc (use Titanium Backup for example).
Best regards!
gimpor said:
Hi. I have had this Nexus 4 for about a month and it has does some strange things with the graphics on the bottom bar of buttons. Please see the screenshots attached. It can happen every few minutes and as soon as I touch the screen it will revert to normal again.
Is this something that is likely to get fixed with an update or a hardware issue?
I can't find anything on the internet referring to the same problem but the sales guy in the local carphone warehouse has a nexus 4 as well and said his does the same :-/
Anybody know what is causing it.
Completely stock BTW oh and as you can see. Pressing the hardware buttons for a screenshot does not fix it. Only touching the screen.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
OP, did you try checking "Disable HW Overlay" in the Developer's Options????
BlueFlame4 said:
I'm quite sure that this is a software issue, since hardware issues can't be captured by screenshots obviously. I'd recommend flashing it with whatever you like and do a factory reset. You can restore all apps afterwards ofc (use Titanium Backup for example).
Click to expand...
Click to collapse
That only means that it isn't an issue with the physical screen. It could still be an issue with the GPU or other hardware, since various hardware is used to create that software image in the first place.
I have seen exactly this sort of picture posted in at least one thread before on here before, though that might be hard to find on a search.
I would also recommend reinstalling the ROM and if it still happens then it must be hardware. I strongly suspect that it is the hardware.
Sent from my Nexus 4
Thanks for all the replies
I have now disabled HW overlays and it does seem to have fixed the issue (or at least made it far better, I have not noticed it since but it has only been an hour)
I will keep in eye on it for a bit and if it lasts cone back and change the title of the thread to solved.
Thanks for all the help guys.
Sent from my Nexus 4 using xda app-developers app
steviewevie said:
That only means that it isn't an issue with the physical screen. It could still be an issue with the GPU or other hardware, since various hardware is used to create that software image in the first place.
I have seen exactly this sort of picture posted in at least one thread before on here before, though that might be hard to find on a search.
I would also recommend reinstalling the ROM and if it still happens then it must be hardware. I strongly suspect that it is the hardware.
Sent from my Nexus 4
Click to expand...
Click to collapse
hmmm, and the gpu just decides to screw up down there in a perfectly aligned rectangular shape that happens to resemble the navigationbar? i think thats unlikely.
gimpor, can you play gpu accelerated games? try please.
its probably googles weird 4 layer stuff. thats why disabling hw overlays fixes it. same guy that screwed up the kernel colors that merged it into 4.2.2 btw. : P
gimpor again,
hwoverlay is not permanent, a reboot unchecks it. try this
replace persist.hwc.mdpcomp.enable=true
with debug.mdpcomp.maxlayer=3
in your build.prop
or in the worst case persist.hwc.mdpcomp.enable=false
Its much better but still not fixed. Only done it once in about 8 hours whilst playing a solitaire game. I will try the other suggestions when I have decoded them into English :-/
I have not found any games that don't work yet, bad piggies etc. Seem to work okay. Would they be GPU accelerated?
Once again thanks for the assistance with this, it does get rather annoying when you show someone your phone and it's all garbled.
It still does this though :-/
Sent from my Nexus 4 using xda app-developers app
gimpor said:
Its much better but still not fixed. Only done it once in about 8 hours whilst playing a solitaire game. I will try the other suggestions when I have decoded them into English :-/
I have not found any games that don't work yet, bad piggies etc. Seem to work okay. Would they be GPU accelerated?
Once again thanks for the assistance with this, it does get rather annoying when you show someone your phone and it's all garbled.
It still does this though :-/
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This crap has been happening to me as well in both places of my phone are you on PA??? I hate to think it is that but here is my most resent shot!!!
Sent from my Nexus 4 using xda premium
I am guessing you mean paranoid android? No. Completely stock.
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gimpor said:
I am guessing you mean paranoid android? No. Completely stock.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Ya it was happening on stock as well for me too but I thought it was only my SMS I see you say others are having the same problem... Did you find out if it was hardware or software??? Have you done anything at all or is it still screwed???
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I haven't found out anything further and it's still doing it but not as bad. It doesn't seem to happen to every stock phone so I'm guessing its hardware related, or at least something in software not playing well with this specific hardware. Mine is a 212 so they may have changed something on the later ones. I got it from Carphone warehouse on the UK as they were the only ones with stock. I had it changed already as the first one I got was DOA. I think it's going to have to go back if I can't get it fixed soon.
Sent from my Nexus 4 using xda app-developers app
gimpor said:
I haven't found out anything further and it's still doing it but not as bad. It doesn't seem to happen to every stock phone so I'm guessing its hardware related, or at least something in software not playing well with this specific hardware. Mine is a 212 so they may have changed something on the later ones. I got it from Carphone warehouse on the UK as they were the only ones with stock. I had it changed already as the first one I got was DOA. I think it's going to have to go back if I can't get it fixed soon.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Please keep me updated so you haven't rooted it???
Sent from my Nexus 4 using xda premium
Not rooted. Completely stock. If it gets any better I will post back here.
Sent from my Nexus 4 using xda app-developers app
Guys. Sorry for kinda hijacking this thread but can anyone tell me what this is? It happens every time retract the keyboard and has been happening since first boot. I flashed factory IMG, factory reset and even formatted my phone. For some reason nothing. Again, i am just asking help. Thanks!
I have a completely stock, unrooted Nexus 4 that I received 2/4/13. I've been having some strange display hiccups pretty much since I got it, and they seem to occur on any part of the screen. Sometimes it will occur as a square in the upper left section of the screen, other times it will be a mess of static at the bottom. Sometimes text entry will either turn all black, or it will disappear altogether. In some of the screen shots, you will notice that I am using an app called Screen Filter to decrease screen brightness. However, the display glitch occurs when I am not using Screen Filter as well. I was wondering if anyone else was having these problems? I'm considering RMAing my phone for a new one.
prophetic said:
I have a completely stock, unrooted Nexus 4 that I received 2/4/13. I've been having some strange display hiccups pretty much since I got it, and they seem to occur on any part of the screen. Sometimes it will occur as a square in the upper left section of the screen, other times it will be a mess of static at the bottom. Sometimes text entry will either turn all black, or it will disappear altogether. In some of the screen shots, you will notice that I am using an app called Screen Filter to decrease screen brightness. However, the display glitch occurs when I am not using Screen Filter as well. I was wondering if anyone else was having these problems? I'm considering RMAing my phone for a new one.
Click to expand...
Click to collapse
ARE you serious????? Look a few threads down.....
BigDig said:
ARE you serious????? Look a few threads down.....
Click to expand...
Click to collapse
Yeah, I saw it after posting. But to be fair, I did a search for "display issues" and "display glitch." I wasn't looking for "graphics."
I have exactly the same problem, don't know how to solve it
Sent from my Nexus 4
cryingrock said:
I have exactly the same problem, don't know how to solve it
Sent from my Nexus 4
Click to expand...
Click to collapse
In another thread it was mentioned that you should check "disable HW overlay" as a possible solution. I did it earlier today, but will have to see if it helps.
Sent from my Nexus 4 using XDA Premium HD app
Sorry for the bad title of my thread. I tried to describe as best I could, I still have the same issues although not as often. I disabled hardware rendering and the one underneath in developer options. Better but not fixed yet.
Sent from my Nexus 4 using xda app-developers app
Should "hardware overlays" be disabled and "force gpu rendering" be enabled? Do all these measures indicate that the graphic glitches are hardware problems?
Sent from my Nexus 4
cryingrock said:
Should "hardware overlays" be disabled and "force gpu rendering" be enabled? Do all these measures indicate that the graphic glitches are hardware problems?
Sent from my Nexus 4
Click to expand...
Click to collapse
I have both of these check boxes marked. It's mostly better, but still has some problems. I'm curious to know whether this is a hardware issue, as well.
Sent from my Nexus 10 using XDA Premium HD app
prophetic said:
I have both of these check boxes marked. It's mostly better, but still has some problems. I'm curious to know whether this is a hardware issue, as well.
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
So my display issues have continued. I went ahead and initiated the RMA process. Hopefully my new one won't have any problems.
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prophetic said:
So my display issues have continued. I went ahead and initiated the RMA process. Hopefully my new one won't have any problems.
Sent from my Nexus 4 using XDA Premium HD app
Click to expand...
Click to collapse
Hi,
I have a similar problem with my N4. Did you solved the issue? I hope it's a SW problem that will be solved with the next version of Android and new drivers from Qualcomm because I cannot RMA it...
evol76 said:
Hi,
I have a similar problem with my N4. Did you solved the issue? I hope it's a SW problem that will be solved with the next version of Android and new drivers from Qualcomm because I cannot RMA it...
Click to expand...
Click to collapse
I'm not sure what the issue was hardware/software-wise. I just sent the original phone back, as I received the RMA last Monday. It seems to be working well overall. Good luck with your phone.
Sent from my Nexus 4 using XDA Premium HD app
prophetic said:
I'm not sure what the issue was hardware/software-wise. I just sent the original phone back, as I received the RMA last Monday. It seems to be working well overall. Good luck with your phone.
Sent from my Nexus 4 using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for reply! The phone you received is the one you sent back or is it new?
Bye
evol76 said:
Thanks for reply! The phone you received is the one you sent back or is it new?
Bye
Click to expand...
Click to collapse
It was a new phone with the new revision. It has the two little bumps on the lower back.
Sent from my Nexus 10 using XDA Premium HD app
This has been happening since I remember getting the device. About 3/5 times when I bring my device out of standby and I go to enter my pattern the touch is off. I have "show touches" enabled in developer options to verify this.
When I put my finger on the top left dot of the 3X3 pattern, which is around the middle-left of the screen, it is detecting that I'm touching the device all the way in the top left corner. If I drag my finger around the screen, the touch is offset. If I remove my finger from the screen and place it back on the screen, then it is properly detected.
I didn't run on stock for very long, maybe an hour or two, before I rooted and flashed AOKP. Right now I'm on WhiteHawkx's unnoficial AOKP nightly and Franco's Kernel (r122).
My plan is to flash back to stock and see if it still happens then. But currently I have a really busy week ahead and don't have time so looking for insight.
Anyone else experience something like this?
No one? So I guess I should call Google for a warranty exchange?
Sent from my Nexus 4 using xda premium
fone_fanatic said:
No one? So I guess I should call Google for a warranty exchange?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I would do that if I were you.
Sent from my Nexus 4 using xda app-developers app
Try recalibrating the touch screen, I think there's an option in settings.
Sent from my HTC One X using xda app-developers app
It's franco's kernel, I have it too.
.coomb. said:
It's franco's kernel, I have it too.
Click to expand...
Click to collapse
I posted in that thread a while ago about this issue and no one confirmed. Thanks for your reply. I'm going to go back to stock this weekend and run it for a couple days to verify.
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fone_fanatic said:
I posted in that thread a while ago about this issue and no one confirmed. Thanks for your reply. I'm going to go back to stock this weekend and run it for a couple days to verify.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Let me know your results. If it persists, I might have to send mine back.
I'm on stock ROM. I have this issue too, when I power on and drag to unlock, I get a delayed mismatched response. I have to power off then back on again.
It started this recently, so might be app related.
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Vyker said:
I'm on stock ROM. I have this issue too, when I power on and drag to unlock, I get a delayed mismatched response. I have to power off then back on again.
It started this recently, so might be app related.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
What kernel are you running?
Vyker said:
I'm on stock ROM. I have this issue too, when I power on and drag to unlock, I get a delayed mismatched response. I have to power off then back on again.
It started this recently, so might be app related.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Turn on " show touches" in developer options to help verify if you the save thing happening.
I don't have to reboot mine but I have to lift finger of screen and put back on to get it to properly detect where the touch should be.
Sent from my Nexus 4 using xda premium
So just as a follow up I reverted to stock for 5 days and didn't see this issue. Flashed back to AOKP and Franco kernel and now it's happening randomly when I go to hang up a call. I tap on the red hang up bar and it detects the touch in the top left corner.
I called Google play support but since I didn't buy my device from them they directed me to lg.
I'm starting to think it's my screen protector.
Sent from my Nexus 4 using xda premium
lol, I had insensitivity issues on the bottom of the screen way back, I use a displayed pin pad on lockscreen so I just tap a certain spot to unlock, I sometimes wonder why the digitizer register incorrectly.
flashing a different kernel helped, I'm using motleys.
Have had this problem since launch, im on stock rooted, maybe its a certain app?
If anyone wants to compare their apps with me to find a similar problem, shoot me a pm
Hi
I bought a nexus 7 4 months ago, but I'm having a strange problem! Sometimes, after some minutes of use, the screen starts touching itself...
The most strange thing is, if I restart the device, everything goes back to the normal
Any suggestions?
Thanks.
http://www.youtube.com/watch?v=YNkQVoE1rC8
Seriously though, maybe you need to RMA it if the touch screen is going bad
Try flashing a different kernel as that is what bridges hardware and software.
I had this same problem. I installed CM 10.1 and have not had that problem since.
Sent from my Nexus 7 using XDA Premium HD app
cyb3runkn0wn said:
I had this same problem. I installed CM 10.1 and have not had that problem since.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Humm... But I have fear of flashing other ROM/Kernel because I will lose the warranty.
The strange thing is, if it's a screen defect why after a restart everything works perfectly? Or even after pressing the power button to make him sleep and then awake.
Di0g0 said:
Humm... But I have fear of flashing other ROM/Kernel because I will lose the warranty.
The strange thing is, if it's a screen defect why after a restart everything works perfectly? Or even after pressing the power button to make him sleep and then awake.
Click to expand...
Click to collapse
Just download something like the nexus 7 toolkit. You can find here on xda. With that you can flash back to stock and lock the boot loader and its as if you never voided the warranty. I've done it.
Sent from my Nexus 7 using XDA Premium HD app
Hum, ok! Thanks.
You have flashed only the ROM or you flashed a kernel too?
sounds naughty!! "touching itself"
anyways, there might be water below the protective glass, is there anything like bubbles visible?
Billchen0014 said:
sounds naughty!! "touching itself"
anyways, there might be water below the protective glass, is there anything like bubbles visible?
Click to expand...
Click to collapse
No.
the product MIGHT be faulty, a reboot cuts the power to the screen therefore stopping a potential short circuit that cause the activation of the touch sensors (the touch screen detects static electricity).
It normally isn't a hardware issue at all. What climate do you live in? Humidity and heat will cause ghost touches. Happens to me when I am outside on a humid day
Sent from my SPH-D710 using xda premium
graydiggy said:
It normally isn't a hardware issue at all. What climate do you live in? Humidity and heat will cause ghost touches. Happens to me when I am outside on a humid day
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I do not think this is the problem ...
Di0g0 said:
Hum, ok! Thanks.
You have flashed only the ROM or you flashed a kernel too?
Click to expand...
Click to collapse
Ummm I believe just the ROM but might have done kernel too... I'm no expert I just followed the instructions in the nexus 7 toolkit lol
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