Dropped Galaxy sIII - Hardware Hacking General

hi all,
my sister dropped her galaxy sIII the other day, and even though there is no cracks on any of the screen, the screen has stopped working. the phone itself is turning on (vibrating and soft key lights are coming on) and i can use all the gestures for unlocking. any idea what this is? how much would it be to fix?
thanks.

The ribbon cable may have popped off. May be theres a hairline crack?
Good Luck.
Sent from my MB855 using xda premium

You can send it to Samsung for repair. In US they charge flat fee for any diagnostics and repair.
In order to do this go to their web site, register your phone and find repair service page. They will let you even print shipping label.
If you need it faster chose express delivery.
You will get it back like new.
Good luck!
Nertballs said:
hi all,
my sister dropped her galaxy sIII the other day, and even though there is no cracks on any of the screen, the screen has stopped working. the phone itself is turning on (vibrating and soft key lights are coming on) and i can use all the gestures for unlocking. any idea what this is? how much would it be to fix?
thanks.
Click to expand...
Click to collapse

We had a similar issue, but the ribbon was popped off as mentioned. Sent it to a local repair guy through kijiji for 50$ and it was working great after. Hopefully you can get it running as easy.

Related

HTC replaced my Nexus One!

This post is for people who have the power button issue, but unlocked their bootloader. This is my story.
I sent my Nexus One in on 06/28/10 and received it today at 12:00 on 07/09/10. I called them up because of the power button malfunction issue. It got as bad as not turning on AT ALL. This obviously broke my little android loving heart, but nevertheless I called HTC. I came out right off the bat and was honest with them and told them "I unlocked my bootloader, my power button stopped working, can you help me?" their answers were "yes, $190 and we will replace the motherboard for you." This power button malfunction was not MY fault at all, I baby my phone to no end. I went ahead and sent it in. $190 is a STEEP price to pay, but to be without my beloved Nexus One would surely be hell. They sent me a confirmation that they received it and the wait began. I'll skip to the end now. They finally said they would repair the broken power button FREE OF CHARGE and they put a new screen on as well! Got my phone back with 2.1-update1 ERE27. THANK YOU HTC!
TL;DR
Sent phone in with unlocked bootloader. HTC replaced the motherboard for free.
Why would it cost $190 if it's under warranty? Or because the bootloader was unlocked it's considered void?
yea I noticed some dust starting to get in underneith my screen right above the Back button. You can really only tell while in direct sunlight, but I fear it will become worse. I'd hate to be without my phone for that long.
At least with other carrier phones, they'll ship you a replacement before you ship one back... so you aren't without a phone. I mean, what the hell am I gonna do for a phone for 2-3 weeks?
You sure are lucky with HTC.
I sent my phone back on June 21 for motherboard replacement, paid $196, but until today (July 9) I still haven't received it yet
player911 said:
yea I noticed some dust starting to get in underneith my screen right above the Back button. You can really only tell while in direct sunlight, but I fear it will become worse. I'd hate to be without my phone for that long.
At least with other carrier phones, they'll ship you a replacement before you ship one back... so you aren't without a phone. I mean, what the hell am I gonna do for a phone for 2-3 weeks?
Click to expand...
Click to collapse
You're supposed to get advanced replacement unless your phone is engraved.
cigar3tte said:
Why would it cost $190 if it's under warranty? Or because the bootloader was unlocked it's considered void?
Click to expand...
Click to collapse
since the bootloader is unlocked it is considered void. I sent it in anyways because I love android and I love my nexus one and I was willing to pay the 190 if need be. I used a sidekick the whole time, needless to say I HATED it.
cigar3tte said:
You're supposed to get advanced replacement unless your phone is engraved.
Click to expand...
Click to collapse
No the phone isn't engraved. So call Tmobile and they'll take care of it? or Google? or HTC?
player911 said:
No the phone isn't engraved. So call Tmobile and they'll take care of it? or Google? or HTC?
Click to expand...
Click to collapse
I'd go Google if you bought from them online. T-Mobile has no tie to it. When I called TMO about my 3G issues and mentioned Nexus One, I got directed to Google.
I'm pretty sure Google will transfer you to HTC at some point.
cigar3tte said:
I'd go Google if you bought from them online. T-Mobile has no tie to it. When I called TMO about my 3G issues and mentioned Nexus One, I got directed to Google.
I'm pretty sure Google will transfer you to HTC at some point.
Click to expand...
Click to collapse
I talked to a Google employee for over an hour, there is absolute,y nothing they can do to waive the charge for unlocked bootloader since they only support software while htc takes care of hardware
I've sent my phone in 3 times now....
1 - sent in as teflon started peeling from chin of phone (bootloader was unlocked and custom ROM) - repaired FOC and reflashed back to stock.
2 - sent in as dust under bottom left of screen. (bootloader was unlocked again and custom ROM) - repaired FOC and reflashed back to stock.
3 - Recently in California on business and noticed dust again, rung HTC to see if they would exchange my handset as I know they do this in the US but not the UK, they sent a replacement to my suppliers address within 2 days and replaced FOC. (bootloader was unlocked for the 3rd time! )
Exceptional service.
I'm hoping for the same luck. I just sent my phone in for the same reason...
I would like to send mine in, since I'm having a pink-ish LED tint, but... I actually opened the phone, so the void sticker has been removed.
Replace nexus one
Hi Guys
I have a few questions. What info must you provide to have your phone exchanged. I bought one from someone online, and don't have the original receipt. So I want to know if I ever have any problems what do I need to do. Also if they will cover the phone even though I'm not the original purchaser, can I tell them what address to ship it to?
For those facing the power button issue. Do take note that it does not actually require a motherboard replacement to fix it.
HTC wants to replace the motherboard as you have an unlocked bootloader.
They are two separate issues.
After a week of arguing with them, I managed to have my power button problem fixed without them replacing my motherboard.
ronj1986 said:
Hi Guys
I have a few questions. What info must you provide to have your phone exchanged. I bought one from someone online, and don't have the original receipt. So I want to know if I ever have any problems what do I need to do. Also if they will cover the phone even though I'm not the original purchaser, can I tell them what address to ship it to?
Click to expand...
Click to collapse
Same here, I bought a used Nexus One but want to know what info HTC would need from me if I need to send my phone in for repair. Any info from folks who have sent in their Nexus One to HTC would be much appreciated.
bullyfrog said:
For those facing the power button issue. Do take note that it does not actually require a motherboard replacement to fix it.
HTC wants to replace the motherboard as you have an unlocked bootloader.
They are two separate issues.
After a week of arguing with them, I managed to have my power button problem fixed without them replacing my motherboard.
Click to expand...
Click to collapse
Yeah, I had problem with my second hand Nexus One's power button. It ran Froyo FRF50. The problem was if I pressed the power button, nothing happened, and when I pressed the power button again, the screen came on for a fraction of a second and then the phone turned itself off. But after i upgraded to FRF83, the problem disappearred. I have since upgraded to FRF93 and the problem has not come back, knock on wood.
ronj1986 said:
Hi Guys
I have a few questions. What info must you provide to have your phone exchanged. I bought one from someone online, and don't have the original receipt. So I want to know if I ever have any problems what do I need to do. Also if they will cover the phone even though I'm not the original purchaser, can I tell them what address to ship it to?
Click to expand...
Click to collapse
All they asked me for was the phone's IMEI and my name...
cowboyfarmer said:
Yeah, I had problem with my second hand Nexus One's power button. It ran Froyo FRF50. The problem was if I pressed the power button, nothing happened, and when I pressed the power button again, the screen came on for a fraction of a second and then the phone turned itself off. But after i upgraded to FRF83, the problem disappearred. I have since upgraded to FRF93 and the problem has not come back, knock on wood.
Click to expand...
Click to collapse
I faced the same thing. Except I wasn't so lucky. My power button started acting up again after two weeks from the update. Hence had to send it in and had a long dispute as they wanted to change the motherboard. Did not allow them to do it and after many many exchanges they finally fixed the power button without replacing the motherboard.
My phone had a issue with mounting the SD card because i plugged it into a USB3 port, and it had a unlocked bootloader.
I contacted HTC and they fixed it anyway by replacing the mobo.
I was without my N1 in 6 days and i sent it to UK from Denmark
HTC rocks.
Sent from my Nexus One using XDA App
xandr00 said:
This post is for people who have the power button issue, but unlocked their bootloader. This is my story.
I sent my Nexus One in on 06/28/10 and received it today at 12:00 on 07/09/10. I called them up because of the power button malfunction issue. It got as bad as not turning on AT ALL. This obviously broke my little android loving heart, but nevertheless I called HTC. I came out right off the bat and was honest with them and told them "I unlocked my bootloader, my power button stopped working, can you help me?" their answers were "yes, $190 and we will replace the motherboard for you." This power button malfunction was not MY fault at all, I baby my phone to no end. I went ahead and sent it in. $190 is a STEEP price to pay, but to be without my beloved Nexus One would surely be hell. They sent me a confirmation that they received it and the wait began. I'll skip to the end now. They finally said they would repair the broken power button FREE OF CHARGE and they put a new screen on as well! Got my phone back with 2.1-update1 ERE27. THANK YOU HTC!
TL;DR
Sent phone in with unlocked bootloader. HTC replaced the motherboard for free.
Click to expand...
Click to collapse
I had that issue. Except I didn't tell them my bootloader was unlocked. Lol, got it fixed for free.

[Q] Power Button Defect

I took my MyTouch 4G out of my pocket a couple of days to find that the power button is extremely hard to press down and it no longer "clicks." It still functions, just not properly.
I've had my MyTouch 4G for 31 days, it is still under the 1 year warranty.
The phone has had a case and a screen protector on it since I bought it. I have never dropped it and it has never even been close to water.
I can't find any videos or tutorials on taking the phone apart so I don't feel comfortable investigating why the button is stuck. If you know of any tutorials, I'd be interested in checking them out.
Is a stuck power button enough to warrant sending it in for a replacement?
If so, I'm worried that the replacement might come with an inferior screen or dings/scratches. I know a lot of you have experience exchanging phones with T-Mobile and I was wondering if this is a valid fear or not. The phone also has the superior screen and I'd rather have a stuck power button than a faded out screen.
After describing my problem to a T-Mobile online representative I received this response:
"^Keenan J: I see; seeing as it is a physical issue on the phone it cannot be replaced under warranty unfortunately."
"****** ******: Even if the physical issue is caused through no fault of my own?"
"^Keenan J: Unfortunately that is the case; if we are to exchange the phone and the defect is found, the warehouse that ships/prepares the phones will charge you full price of the device."
This doesn't seem right to me.
austinaustin said:
"^Keenan J: I see; seeing as it is a physical issue on the phone it cannot be replaced under warranty unfortunately."
Click to expand...
Click to collapse
So they'll replace a phone under warranty for say, a software issue, but not a physical issue? Something definitely doesn't seem right here.
brick it. send it back. did that twice with my g1 when the buttons got old.
austinaustin said:
After describing my problem to a T-Mobile online representative I received this response:
"^Keenan J: I see; seeing as it is a physical issue on the phone it cannot be replaced under warranty unfortunately."
"****** ******: Even if the physical issue is caused through no fault of my own?"
"^Keenan J: Unfortunately that is the case; if we are to exchange the phone and the defect is found, the warehouse that ships/prepares the phones will charge you full price of the device."
This doesn't seem right to me.
Click to expand...
Click to collapse
That doesn't seem right. I would call them back. Do keep in mind, though, if you exchange it and the deem nothing wrong, you will be charge full replacement cost. Personally, I would take it to a store and show it to someone.
I've had three replaced for that reason, and my nephew has had 4. Its quite annoying, but you walk into a t-mo store an d they take care of you.
The Nexus One has a similar button and that button also is fragile. Someone took one apart to show the design flaw and you can find that on google or on one of the nexus forums.
my power button just stopped working. waiting for a call back from tmobile.
had same issue....sold the phone for a nexus s plus $50.....Told the buyer about it and he didnt notice anything wrong. Ended up trading the nexus s for a white mytouch 4g plus $200....Made out pretty well, only issue is I'm going to send back the phone to replace the screen.
I am alittle worried that it will happen again, tempted to sell this one for $320,and just buy a g2. Currently waiting for my hd2 to come back from htc, think it needs to have the OS flashed again, was a soft brick...
ya im gonna have to use my hd2 running android cuz tmobile had me remove battery and the phone wont turn back on. sending me a new one free of charge.
tw39515 said:
ya im gonna have to use my hd2 running android cuz tmobile had me remove battery and the phone wont turn back on. sending me a new one free of charge.
Click to expand...
Click to collapse
had the same problem but the customer rep told me they dont want me to take out the battery cuz then i wont be able to start the phone again?
how did you get them to send you a new one free of charge?
its a shame that a phone as nice as the mt4g has these kinds of defects (power button, bad screen, etc..) and all these stories of people replacing them
has anyone with the power button issue opened up their mt4g to see what the problem inside is? i want to do that but dont wanna risk not turning it back on yet if the problem cant be fixed
this will be my 4th phone. got 2 with bad screens third one good screen. he just said hed waive the shipping its gonna be a refurbed one.
has anybody been able to figure out a solution to this power button problem?
power button broke and my phone finally froze so i had to pull the battery and cant turn it back on
dont want to void the warranty yet by disassembling it unless theres a proven fix method
its under warranty do an exchange.
you could probably take it apart and reseat it. but t-mo has always just replaced mine without giving me any problems.
Yea my power button doesn't click like it customer its annoying I have 3 mt4gs and only one have the power button malfunction never had a screen issue. Oh an my first mytouch 4g shorted out was smoking.
Sent from my HTC Glacier using XDA App
found a work-around for turning the phone on if your power button does not work
if the mt4g is off, plug it into the wall charger, after you see the "charging" light and light in the optical pad, press and hold the "home" button for a few seconds (5-10) and the phone should boot into recovery just like that, at which point you can reboot from the recovery menu
nexus one had tons of broken power button if you search google. the power buttons for many HTC phones weren't designed durably to perform screen wake/lock stress. knowing that, I have been using trackball wake on both my nexus1 and mytouch4g. no problem so far.
if your button's broken, called in they refuse to replace. just hang up try another rep till they replace your handset. you have to know how these call center reps work. they go through troubleshooting tree program on their computer screen. if you had bad luck end up in a tree branch says "customer's problem", the rep can't help you much. you need to some how get to where their computer screen says "replace part". I usually call in flat out tell them device doesn't power on up front, no screen no nothing. that will get their monitor to say replace part the fastest. in the process, they may ask you to remove battery, press this and that buttons, etc. they are all waste of time, you don't really have to do it. when they ask, just wait 10 seconds and tell them yep, pulled battery didn't work. knowing these call center reps are making a bit above minimum wages, they aren't really tech guys, they are computer monitor instruction reading dummies. many times, these people are in india. they most likely have never put their hand on the devices they are supporting.
And the strategy works for all kinds of tech support/customer support. be careful only use for end user consumer stuff. for IT, business level support, the techs know their $hit. tell what you know truthfully will get you better result. you paid big bucks for it, they usually don't jerk you around.
Interesting, but the problem is that I bought this phone from somebody else, so they might not let me exchange it
Sent from my HTC Glacier using XDA App
Mine is pushed in all the way, but it still works and I can feel the click and hear it too, but it's inward so that bothers me too. I'm probably going to try my luck sometime next week, or when it feels like it's about to mess up.

Cracked Screen on the IO Tab

So today a fan fell over onto my dresser where my Galaxy Tab 10.1 from Google IO was charging and cracked the lower right hand side of the screen. Has anyone else had their screen crack and fixed it or talked to Samsung about it? It seems to still be working, but still, the screen is cracked.
And this happens today, while my case is set to be delivered tomorrow. Damn it.
Try to blame it on this
http://www.netbooknews.com/26680/users-reporting-google-io-galaxy-tab-10-1-build-quality-failure/
Did you buy accidental damage warranty..worth the money than having to go through repairing and risking more damage. Hopefully you get it fixed
Sent from my GT-P7510 using XDA Premium App
cracked and shattered samsung galaxy tab 10.1v screen
Hi all
My galaxy Tab 10.1v screen cracked I need to have this repaired i contacted Samsungand they refered me back to the shop I bought it in I but it at a departure lounge. Guys I need this fixed I need to DHL it to someone and i am ready to cover all costs please guys advice me on way forward.
Try this http://www.missionrepair.com/Samsung_Galaxy_Tab_10_1_s/688.htm
Could be expensive though as replacing the 7" GTab screen costs $180 (yeah I know.. might as well buy a new one or do it yourself). Don't see any digitizer part on ebay yet.
mordecai84 said:
So today a fan fell over onto my dresser where my Galaxy Tab 10.1 from Google IO was charging and cracked the lower right hand side of the screen. Has anyone else had their screen crack and fixed it or talked to Samsung about it? It seems to still be working, but still, the screen is cracked.
And this happens today, while my case is set to be delivered tomorrow. Damn it.
Click to expand...
Click to collapse
shelukindo said:
Hi all
My galaxy Tab 10.1v screen cracked I need to have this repaired i contacted Samsungand they refered me back to the shop I bought it in I but it at a departure lounge. Guys I need this fixed I need to DHL it to someone and i am ready to cover all costs please guys advice me on way forward.
Click to expand...
Click to collapse
If you purchased it using a credit card many cards will cover accidental damage for 90 days. Check with your credit card company as there are limitations.
cracked screen on Galaxy tabg
Thank you inter I managed to contact missionrepair and apparently they can ship the parts I just love the forums and the people you never leave a man behind
Cheers
shelukindo said:
Thank you inter I managed to contact missionrepair and apparently they can ship the parts I just love the forums and the people you never leave a man behind
Cheers
Click to expand...
Click to collapse
How much did they charge you for the screen? Did you replace it yourself? I broke mine today and am looking for a OEM replacement.

Cracked screen.

Does anyone know anywhere in london, UK to get a new screen fitted.
I dropped my htc desire hd yesterday and its cracked the screen, there is no ink on the screen and everything is working fine still, so its just the first piece of glass thats broke.
so what exactly do i need to get fixed, i see alot of people mentioning ameled or something like that, do i need to get that replaced as well, or can i just buy the glass myself and fix it myself?
i've checked a few htc repair centres online and they all want between £60 - £90 to fix it, but im sure i can do it myself with the right equipment.
as for right equipment, i been looking on ebay and noticed i could either buy just the glass or the full unit, would i better to buy the full unit to be safe?
The Desire HD is one of the last smartphones where the glass is not glued to the LCD panel, so you can remove the glass without issue. You will need a hairdryer or something, to loosen the glue that holds the glass to the frame.
As someone who has done it...
If it still works with the crack leave it alone. There is a nice HTC disassembly video out ther & you can get the bits from ebay. I initaly just bought the screen £20, but it's bonded to the digitiser £20 & so it's best to get the combined unit.
Pulling the phone to bits is OK, reassembling it should be OK, but there is nothing nothing to hold the base of the screen to the body without the special glue strips. I am used to repairing things, but all the connectors are soo small. I have gone back & check but can't see what isn't making contact.
I now have a working screen, but no WiFi, Bluetooth, or camera & a big hole in the bottom of the phone between the screen & the back. I wish I had just decided to live with the black patches on my display where something had leaked.
If you can get the job done for £60 inc parts do take it, or wait for your contract upgrade
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
I paid 150 euro's to replace the screen (which was the cheapest in my country), and my button backlights dont work anymore.
3 months later a crack came in there again, out of nowhere. It was not really annoying... but it hurt my fingers as i was moving around the crack; so i bought a screen protector to put on the screen and can hardly feel anything right now.
MrLarner said:
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
Click to expand...
Click to collapse
They also assured my the new screen is a genuine HTC screen, not a fake dodgy 1, so like i said, once i get it back i'll review it and let everyone know what their like.
but for £45 all on, if it is genuine i'll be chuffed.
MrLarner said:
They also assured my the new screen is a genuine HTC screen, not a fake dodgy 1, so like i said, once i get it back i'll review it and let everyone know what their like.
but for £45 all on, if it is genuine i'll be chuffed.
Click to expand...
Click to collapse
Looking forward to hearing your results. Got a cracked LCD a it has leaked, not considerably so can still use it. been quoted £35 for the screen but have to fit myself, so £45 sounds like a really good deal.
alpick36 said:
Looking forward to hearing your results. Got a cracked LCD a it has leaked, not considerably so can still use it. been quoted £35 for the screen but have to fit myself, so £45 sounds like a really good deal.
Click to expand...
Click to collapse
if you've got ink leaks then you'll need a new lcd as well, and £35 for both lcd and glass is really good.
but i dont fancy trying it myself, watched a few video's and it seems like a hard job.
i'd struggle just to keep track of where all the screws go
I have repaired mine with a preassembled screen and digitizer kit from eBay, sent from HK. I think it was around $60 shipped. Unfortunately the cap buttons do not light up properly and the screen ha some light leaks around the edges. I was given a $10 refund, so I'm not complaining. It may be with the Xtra to get a preassembled unit though...if it works right.
Sent from my T8788 using XDA Windows Phone 7 App
MrLarner said:
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
Click to expand...
Click to collapse
is your phone back already ?
nicebabygirl said:
is your phone back already ?
Click to expand...
Click to collapse
No, i sent it special delivery on Wednesday, they e-mailed me on thursday saying they had received it and that they'll get straight to work on it and they will e-mail me again once its been sent back to me which should take 2-3 days.
so i'll probably get it back monday.
so i'll give them a review once i receive it back.
but so far so good, had no problems with them, got quick replies from then when i contact them with queries.
MrLarner said:
No, i sent it special delivery on Wednesday, they e-mailed me on thursday saying they had received it and that they'll get straight to work on it and they will e-mail me again once its been sent back to me which should take 2-3 days.
so i'll probably get it back monday.
so i'll give them a review once i receive it back.
but so far so good, had no problems with them, got quick replies from then when i contact them with queries.
Click to expand...
Click to collapse
Did this work?? Crack My Screen this morning. Dropped it on it's face outside!! DoH.
dj westie said:
Did this work?? Crack My Screen this morning. Dropped it on it's face outside!! DoH.
Click to expand...
Click to collapse
I'll give you my review but it'll be a quick basic 1 as I stopped using the phone within a week after getting it. It's now just sitting on my bedroom side but here goes.....
The company itself were amazing, replied to all my questions via phone call or E-mail.
They text me with every step that was taken on the phone so I always knew where my phone was.only downside was that once I received it back, it wasn't as good as expected. Yes the new glass was solid and everything worked but there was a small gap at the top and it really bugged me. To the point I stopped using the phone.
I mean it's bearable if your not worried about the gap, it's not came away from the screen/phone at all.
Ps- if you want to ask any questions about the service, free free but like I said, only downside was the gap at the top. But I was warned I will get that with every company that fixes it.
I dropped mine last month
and now there are several inky spots which disturbs me
I called the HTC Care, they said it will be $150 for making an LCD replacement
Hello everyone.My friend's htc hd is having a broken screen and i cant unlock it to sync contacts.When i connect it to pc,it says phone is locked and i cant do anything.Any solution?I only need the contacts.The repair cost is near 200€,so he will not fix it,it doesnt worth it.
Sent from my super duper lg p990 2x ICS 4.O.4
Are the contacts not saved online? Tell your mate to check his Google account ( log into Gmail then look in the top left corner under contacts)
Let me know If that worked
Sent from my Desire HD using xda premium
Nobodys_me said:
Are the contacts not saved online? Tell your mate to check his Google account ( log into Gmail then look in the top left corner under contacts)
Let me know If that worked
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
No he doesnt have sync with gmail ,that would solve the prob.
Sent from my super duper lg p990 2x ICS 4.O.4
And I guess the contacts are not on his simcard either?
Try that as well.
Btw is the screen completely dead?
Sent from my Desire HD using xda premium
Nobodys_me said:
And I guess the contacts are not on his simcard either?
Try that as well.
Btw is the screen completely dead?
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
They are in pnone memory.The 3/4 are completely dead and in the other 1/4 is white
Sent from my super duper lg p990 2x ICS 4.O.4
Well sorry but then I've no idea what you can do. Maybe your friend will learn from that and save his contacts online.
Sorry I couldn't help maybe somebody else can
Good luck
Sent from my Desire HD using xda premium

Phone issues after Glass and Digitizer replacement.....please help

Hey guys whats going on. Well I had sent the phone to a dude off Ebay who does servicing on these devices. I was going to do the repair myself, but my wife said for a few extra dollars she wanted someone to do it, since they had already done this a quite a few times... SO I went ahead and sent him the phone. He recieved the phone and replaced the Glass and digitizer. He tested the phone for a day he said and it was working fine for him.. He ships the phone back to me, I recieve it......
The Phone turned on and you could see the lock screen BUT The Digitizer would not work, or it would not recognize my finger. Soo I email him, and he says that the battery is the culprit and that my battery was bad. Soooo I went online did some searching and didnt find much, But If I Held the Volume UP button and the Power button to boot the Phone, the Digitizer recognized my finger and I could access the phone..
a day later I see these 2 spots on the LCD screen. Only can be seen with a black screen with lit backround or a white screen with a lit backround...... He states that Oh I must have gotten water under the glass and all. I for one and nor did my wife get any water damage or so to the phone. I knew it was the glue he used or whatever he did.
Then a day later My wife complained that she could not end her phone calls. When am incoming call came in or she put a call to go out, the screen would go black. Hitting the power button to bring Screen back on would not work. Constantly hitting it just made it the screen flash and that was all. I searched for answers and didnt really get it working. Only to find out that the proximity sensor was the culprit of this.
Sooo With all said, What do you think could be the reason for this happening? What would you do in this instance??? I really could use some help here guys. I feel bad for the kid who tryed to fix the phone and all. But can he be trusted again to actually fix his poor quality work? I just dont know what to do right now.......... Alll he has done is point the finger at me stating it is us the reason why the phone does not work and such. thanks guys Hopefully I can get this to properly work.
Don't you have a local cell phone repair shop you could use? I wouldn't trust some random guy on ebay
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Don't you have a local cell phone repair shop you could use? I wouldn't trust some random guy on ebay
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
No there are none in my local area who fix these phones. I thought This person I should say KID knew what he was doing since his feedback showed it.
And now I have these Issues. I just dont know where to start.
Im already calling my CC company to file a complaint on the charge to get my money back, and leaving the KID negative feedback for his **** work

Categories

Resources