I received my phone yesterday and I have a problem with my battery is charging up to 40% and stops (overnight). I unlocked the bootloader and root phone, but because of battery problems, I need to return the phone to google store. Ireceived the RMA.
I re-locked the bootloader and flashed stock recovery. Should I do something else for the warranty?
Thank you in advance for your help
Jahwol
jahwol said:
I received my phone yesterday and I have a problem with my battery is charging up to 40% and stops (overnight). I unlocked the bootloader and root phone, but because of battery problems, I need to return the phone to google store. Ireceived the RMA.
I re-locked the bootloader and flashed stock recovery. Should I do something else for the warranty?
Thank you in advance for your help
Jahwol
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Factory reset it to remove root. Or just flash google factory image just in case.
Sent from my Nexus 4 using Tapatalk 2
Factory reset won't remove root.
Rusty! said:
Factory reset won't remove root.
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At least flashing factory image did
Sent from my Nexus 4 using Tapatalk 2
Related
As the title says my nexus 4 just started rebooting out of no where, while one the phone, in an app, doesnt really seem to have a pateren.. I believe it started when she got the 4.4 update and now has 4.4.2. anyone els experience this issue? I think im going to try a factory reset to see if that helps. any input would be appreciated.
Ajxx16 said:
As the title says my nexus 4 just started rebooting out of no where, while one the phone, in an app, doesnt really seem to have a pateren.. I believe it started when she got the 4.4 update and now has 4.4.2. anyone els experience this issue? I think im going to try a factory reset to see if that helps. any input would be appreciated.
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Are you rooted? If so and you have a custom recovery, I would do the factory reset via the recovery, that way you should still have your apps. If not, then you will lose everything and have to start from scratch.
Could be due to one of two things or a combination of things. One is a hardware issue, which I hope isn't the case. I would check the apps first before resetting, then do the reset. If it continues, try re-flashing the stock image. If after that and you're still having problems, going to 4.4, or 4.3 since it started with 4.4.
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
Are you rooted? If so and you have a custom recovery, I would do the factory reset via the recovery, that way you should still have your apps. If not, then you will lose everything and have to start from scratch.
Could be due to one of two things or a combination of things. One is a hardware issue, which I hope isn't the case. I would check the apps first before resetting, then do the reset. If it continues, try re-flashing the stock image. If after that and you're still having problems, going to 4.4, or 4.3 since it started with 4.4.
Sent from my Nexus 7 (2013)
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Its bone stock, ill have to take a look at her apps just to check whats up there but i doubt thats a culprit. I may be wrong but if I flash stock ota update it wont delete the user data and storage correct?
Ajxx16 said:
Its bone stock, ill have to take a look at her apps just to check whats up there but i doubt thats a culprit. I may be wrong but if I flash stock ota update it wont delete the user data and storage correct?
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If you flash stock, it WILL wipe out everything unfortunately. If you at the least had an unlocked bootloader, you could have flashed the ota.zip and kept everything intact.
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
If you flash stock, it WILL wipe out everything unfortunately. If you at the least had an unlocked bootloader, you could have flashed the ota.zip and kept everything intact.
Sent from my Nexus 7 (2013)[/QUOTE
And unlocking the BL wipes it as well correct?
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Ajxx16 said:
Berrydroidcafe said:
If you flash stock, it WILL wipe out everything unfortunately. If you at the least had an unlocked bootloader, you could have flashed the ota.zip and kept everything intact.
Sent from my Nexus 7 (2013)[/QUOTE
And unlocking the BL wipes it as well correct?
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Yep!
Sent from my Nexus 7 (2013)
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Hey guys i got a friend's nexus 4 to repair, he said his phone memory was full and then suddenly something happened and then he restarted the phone and since then he is not able to get in, i opened the recovery and saw that all the phone partitions are corrupted because i was not able to mount them or factory reset the phone from there went into bootloader mode and the phone was locked tried to unlock it but it didn't unlock perhaps due to corrupted partitions?
So now my only concern is that, is there anyway i can still repair the phone with locked bootloader? Because with locked bootloader i am not even able to format the partition
Thanks
amirfida said:
Hey guys i got a friend's nexus 4 to repair, he said his phone memory was full and then suddenly something happened and then he restarted the phone and since then he is not able to get in, i opened the recovery and saw that all the phone partitions are corrupted because i was not able to mount them or factory reset the phone from there went into bootloader mode and the phone was locked tried to unlock it but it didn't unlock perhaps due to corrupted partitions?
So now my only concern is that, is there anyway i can still repair the phone with locked bootloader? Because with locked bootloader i am not even able to format the partition
Thanks
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Well I understand the phone must not be rooted if the bootloader is still locked and what recovery you in stock?... Pm me maybe I can help
Sent from my Nexus 4 using Tapatalk
WelfareBaby said:
Well I understand the phone must not be rooted if the bootloader is still locked and what recovery you in stock?... Pm me maybe I can help
Sent from my Nexus 4 using Tapatalk
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yes its stock recovery, pm sent
any help guys? WelfareBaby seems to be busy
Hi I've got to return my phone so I need to return it back to stock, I made a backup when I first rooted my phone and installed the custom recovery, if I flash this backup will it return my phone to stock and get rid of the warning while in bootloader ? Thanks
Sent from my Nexus 6P using Tapatalk
wakers said:
Hi I've got to return my phone so I need to return it back to stock, I made a backup when I first rooted my phone and installed the custom recovery, if I flash this backup will it return my phone to stock and get rid of the warning while in bootloader ? Thanks
Sent from my Nexus 6P using Tapatalk
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Click to collapse
No it won't. You need to flash the factory images, format userdata, and relock the bootloader. Instructions are in my guide:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
On another note; Must we return to stock before returning a defective unit for a warrantee exchange? Will it even matter?
Thanks so much.
ToryEarly said:
On another note; Must we return to stock before returning a defective unit for a warrantee exchange? Will it even matter?
Thanks so much.
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Yes.
I've noticed my 6P has started to randomly reboot every day or so since the latest update from Verizon (last week). Anyone else experiencing this?
Sent from my Nexus 6P using Tapatalk
jpcalhoun said:
I've noticed my 6P has started to randomly reboot every day or so since the latest update from Verizon (last week). Anyone else experiencing this?
Sent from my Nexus 6P using Tapatalk
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Factory reset will most likely resolve your problem.
therock3181 said:
Factory reset will most likely resolve your problem.
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Thanks.
Sent from my Nexus 6P using Tapatalk
jpcalhoun said:
I've noticed my 6P has started to randomly reboot every day or so since the latest update from Verizon (last week). Anyone else experiencing this?
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No reboots at all, but I would try wiping the cache partition from recovery first before resetting. If you have TWRP installed wipe the dalvik cache too. This will often clear up minor glitches and problems. The first boot will take longer than normal while it rebuilds. If that doesn't work, a factory reset may be in order, but I would strongly recommend unlocking your bootloader at the same time. If you haven't done so already, it will factory reset the device upon unlocking. You can get more information and a how-to in the tutorial..
If you're rooted, you could look in /proc/last_kmsg to get some context on the fault.
v12xke said:
No reboots at all, but I would try wiping the cache partition from recovery first before resetting. If you have TWRP installed wipe the dalvik cache too. This will often clear up minor glitches and problems. The first boot will take longer than normal while it rebuilds. If that doesn't work, a factory reset may be in order, but I would strongly recommend unlocking your bootloader at the same time. If you haven't done so already, it will factory reset the device upon unlocking. You can get more information and a how-to in the tutorial..
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Thanks, I'm unlocked, just not rooted. I'll try wiping cache.
Sent from my Nexus 6P using Tapatalk
rchtk said:
If you're rooted, you could look in /proc/last_kmsg to get some context on the fault.
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Not rooted but thanks for the help.
Sent from my Nexus 6P using Tapatalk
That's where root helps. To have a chance to know what's going on. The log is there, you just don't have the permission to open it.
rchtk said:
That's where root helps. To have a chance to know what's going on. The log is there, you just don't have the permission to open it.
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I've had developer edition phones for the past 10 years... bootloader unlocked, rooted, custom Roman etc. I decide to go pure Android, no root and see if the Android experience is the same. I do like taking updates over the air w/o the hassle of having to go back to stock though. Thanks for the help.
Sent from my Nexus 6P using Tapatalk
jpcalhoun said:
I've had developer edition phones for the past 10 years... bootloader unlocked, rooted, custom Roman etc. I decide to go pure Android, no root and see if the Android experience is the same. I do like taking updates over the air w/o the hassle of having to go back to stock though. Thanks for the help.
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Yeah same here. Been doing the same for too long. Now on Nexus I'm happy with stock. There's just root that I keep exactly for this reason. But yeah I do have to take the laptop to do updates (FlashFire has failed a few times).
Understood. Hope you solve your issue with factory reset or maybe flashing a previous radio.
BTW today I reverted from 7.1.2b to 7.1.1 and began having radio problems (which I didn't have before on 7.1.1) and strangely factory reset did solve the problem.
rchtk said:
Yeah same here. Been doing the same for too long. Now on Nexus I'm happy with stock. There's just root that I keep exactly for this reason. But yeah I do have to take the laptop to do updates (FlashFire has failed a few times).
Understood. Hope you solve your issue with factory reset or maybe flashing a previous radio.
BTW today I reverted from 7.1.2b to 7.1.1 and began having radio problems (which I didn't have before on 7.1.1) and strangely factory reset did solve the problem.
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I guess I'll do a factory reset ?
Sent from my Nexus 6P using Tapatalk
Stock, up-to-date. Using my Facebook app, and phone seems to freeze. Black screen, with Google. I can access bootloader, but NOT recovery mode. My warranty expired like 5 days ago. Am I SOL?
Ronin3178 said:
Stock, up-to-date. Using my Facebook app, and phone seems to freeze. Black screen, with Google. I can access bootloader, but NOT recovery mode. My warranty expired like 5 days ago. Am I SOL?
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If your bootloader is unlocked you may not be. Search for items you can Flash to fix the bootloop issue. I don't have the URL handy sorry. If your bootloader is locked you might be in trouble. There are some tricks in the same fix post to tell you how to try to get back into your phone and then once you do get the bootloader unlocked quickly so you can load the fix
Sent from my Nexus 6P using Tapatalk
funnel71 said:
If your bootloader is unlocked you may not be. Search for items you can Flash to fix the bootloop issue. I don't have the URL handy sorry. If your bootloader is locked you might be in trouble. There are some tricks in the same fix post to tell you how to try to get back into your phone and then once you do get the bootloader unlocked quickly so you can load the fix
Sent from my Nexus 6P using Tapatalk
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Yeah, I never unlocked the bootloader. I let it sit for a few hours, turned it on for S&G, tried and succeeded to get into Recovery mode for a few minutes, but because I forgot the way to access the menu. It dropped back into the bootloop. Going to try again in a few hours, now I know how to access the menu, I'll try wiping cache.
Ronin3178 said:
Yeah, I never unlocked the bootloader. I let it sit for a few hours, turned it on for S&G, tried and succeeded to get into Recovery mode for a few minutes, but because I forgot the way to access the menu. It dropped back into the bootloop. Going to try again in a few hours, now I know how to access the menu, I'll try wiping cache.
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Click to collapse
If your not gonna send for warranty I would unlock your bootloader. Also get your hands on the 4 core modified boot for your Android version. Find out more in the BLOD thread.