Returning to stock - Nexus 6P Q&A, Help & Troubleshooting

Hi I've got to return my phone so I need to return it back to stock, I made a backup when I first rooted my phone and installed the custom recovery, if I flash this backup will it return my phone to stock and get rid of the warning while in bootloader ? Thanks
Sent from my Nexus 6P using Tapatalk

wakers said:
Hi I've got to return my phone so I need to return it back to stock, I made a backup when I first rooted my phone and installed the custom recovery, if I flash this backup will it return my phone to stock and get rid of the warning while in bootloader ? Thanks
Sent from my Nexus 6P using Tapatalk
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No it won't. You need to flash the factory images, format userdata, and relock the bootloader. Instructions are in my guide:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928

On another note; Must we return to stock before returning a defective unit for a warrantee exchange? Will it even matter?
Thanks so much.

ToryEarly said:
On another note; Must we return to stock before returning a defective unit for a warrantee exchange? Will it even matter?
Thanks so much.
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Click to collapse
Yes.

Related

[Q] How to back up nexus 7 APP DATA AND APPS without root?

i need some help im thinking of Unlocking the bootloader and rooting.But I heard this erases data.How or can I back up all apps and there data.
Plus after this could I unvoid the warrenty by going back to stock and re-locking the bootloader?
You can use Wug's Nexus Root Toolkit to perform an ADB backup without having rooted the device.
To answer your other question, yes you can relock the boot loader and return to the stock rom.
Sent from my Nexus 7 w/ PA and m-kernel
EvanA said:
You can use Wug's Nexus Root Toolkit to perform an ADB backup without having rooted the device.
To answer your other question, yes you can relock the boot loader and return to the stock rom.
Sent from my Nexus 7 w/ PA and m-kernel
Click to expand...
Click to collapse
Thanks you made me unlock mah device
KindleFireGuy said:
Thanks you made me unlock mah device
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Click to collapse
If it is only matter for the APPs. easy way is to use google play, under your account name. They are all saved (once you downloaded them the first time) for further back up one a single clic.
No a solution for data. but most of the time no real need for apps/data backup.

[Q] Re-lock bootloader due to RMA

I received my phone yesterday and I have a problem with my battery is charging up to 40% and stops (overnight). I unlocked the bootloader and root phone, but because of battery problems, I need to return the phone to google store. Ireceived the RMA.
I re-locked the bootloader and flashed stock recovery. Should I do something else for the warranty?
Thank you in advance for your help
Jahwol
jahwol said:
I received my phone yesterday and I have a problem with my battery is charging up to 40% and stops (overnight). I unlocked the bootloader and root phone, but because of battery problems, I need to return the phone to google store. Ireceived the RMA.
I re-locked the bootloader and flashed stock recovery. Should I do something else for the warranty?
Thank you in advance for your help
Jahwol
Click to expand...
Click to collapse
Factory reset it to remove root. Or just flash google factory image just in case.
Sent from my Nexus 4 using Tapatalk 2
Factory reset won't remove root.
Rusty! said:
Factory reset won't remove root.
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Click to collapse
At least flashing factory image did
Sent from my Nexus 4 using Tapatalk 2

Does flashing back to stock = restore warranty?

Hi,
Title says it all.
But basically, I'm selling this tablet to a friend, and he's worried about the fact that I rooted it once upon a time.
I have used WugFresh's toolkit to restore back to stock (4.2.2) and have also locked the bootloader (no unlock icon during boot splashscreen).
Is this enough to 'restore' warranty, or is there a root counter (akin to Samsung Galaxys phones) that Google can check?
Thanks for any replies in advance.
Nope. You are good.
Sent from my Nexus 10 using Tapatalk HD
Restoring using Google's image puts the tablet back to a factory state essentially. No hidden counters, no way to tell it was rooted or anything.
With that in mind though, I have no idea what procedure the toolkit takes to factory restore, but the only way to be 100% sure is to use Google's own image, with its included batch or script file.
Already restored a nexus 4 with WugFresh's toolkit prior to a warranty claim and it didn't cause any issues...so I would say you are probably in the clear!

Nexus 4 USB Issue

I'm having a problem with my Nexus 4 that when I connect it to my laptop, I get a message saying "one of the devices attached to this computer has malfunctioned" and shows as "Unknown Device" in device manager. It doesn't show up in my computer. I've made sure MTP is enabled on the phone. I've tried different cables, tried uninstalling drivers and installing the latest official usb drivers. I've tried another computer and same problem. I found this thread saying that it could be a hardware problem. Phone is still under warranty but I have bootloader unlocked and a custom recovery with a stock rom but with no way of returning to complete stock.
Any ideas? Any help is much appreciated.
Are you by any chance, using Windows XP? If you do,go check How to connect to Windows XP thread.
No my laptop is running Windows 7 and also tried it on a Windows 8 Laptop.
cyanisblue said:
No my laptop is running Windows 7 and also tried it on a Windows 8 Laptop.
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Click to collapse
Yeah, most probably hardware failure on the phone. You can return to complete stock by following this guide, unroot, then locking the bootloader I think. There should be guides everywhere in the forum. After that you can claim warranty, some places doesn't even check the state of the phone but just to be safe. Good luck dude.
uchihakurtz said:
Yeah, most probably hardware failure on the phone. You can return to complete stock by following this guide, unroot, then locking the bootloader I think. There should be guides everywhere in the forum. After that you can claim warranty, some places doesn't even check the state of the phone but just to be safe. Good luck dude.
Click to expand...
Click to collapse
How can flash factory image and lock bootloader if I can't get adb/fastboot to work? It won't recognize the device at all.
cyanisblue said:
How can flash factory image and lock bootloader if I can't get adb/fastboot to work? It won't recognize the device at all.
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Click to collapse
Oh right, dang. I think the work around is to find a flashable zip of stock ROM and maybe an app that can relock bootloader directly. I'll try finding some when I'm surfing.
Sent from my blazing fast Nexus 4
uchihakurtz said:
Oh right, dang. I think the work around is to find a flashable zip of stock ROM and maybe an app that can relock bootloader directly. I'll try finding some when I'm surfing.
Sent from my blazing fast Nexus 4
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Click to collapse
I found this app which can lock the bootloader and I've found a flashable stock 4.4 recovery.
Which order would I do all this in.
Would I flash stock 4.4 recovery zip then run lock bootloader app then full unroot in supersu?
Edit: Bootloader is locked and stock recovery installed now, all that's remaining is supersu which I can just use the unroot function.
Did you find the stock ROM though? It should be flashing stock ROM (automatically unroots), recovery, then lock the bootloader
Sent from my blazing fast Nexus 4
uchihakurtz said:
Did you find the stock ROM though? It should be flashing stock ROM (automatically unroots), recovery, then lock the bootloader
Sent from my blazing fast Nexus 4
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Click to collapse
I already had a rooted stock rom installed, and the thing is you need root for the app to lock the bootloader.
Sent from my Nexus 7 using Tapatalk
cyanisblue said:
I already had a rooted stock rom installed, and the thing is you need root for the app to lock the bootloader.
Sent from my Nexus 7 using Tapatalk
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I think it's safe to lock the bootloader then unroot, since unlocking bootloader is only used to install custom recoveries not rooting.
uchihakurtz said:
I think it's safe to lock the bootloader then unroot, since unlocking bootloader is only used to install custom recoveries not rooting.
Click to expand...
Click to collapse
I ended up reflashing stock leaving the bootloader locked and then flashing stock recovery after. I'm going to take it back later this week.
Thanks for your help.
Sent from my Nexus 7 using Tapatalk
cyanisblue said:
I ended up reflashing stock leaving the bootloader locked and then flashing stock recovery after. I'm going to take it back later this week.
Thanks for your help.
Sent from my Nexus 7 using Tapatalk
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You're welcome bro, good luck and I hope your mako gets well soon

Best Way to Un-Root and Completely Wipe Nexus 6P to Original Factory Standards?

I see many posts on how to root and then how to wipe but I want to make sure what is the process when you have a rooted phone you want to UN-root and wipe because I am thinking to getting rid of root and leaving it stock this time, not sure yet... and in what order is ideal?
___________________________
FYI I did see this but seeing it is from 3 years ago, I dont know if this is still the best way to go?
https://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008
Flash factory image using the attached flash-all.bat file (or flash-all.sh for MAC) and then lock the bootloader if you really really wanna go stock.
BTW, what are the reasons you wanna go back to full stock?
Dathaeus said:
I see many posts on how to root and then how to wipe but I want to make sure what is the process when you have a rooted phone you want to UN-root and wipe because I am thinking to getting rid of root and leaving it stock this time, not sure yet... and in what order is ideal?
___________________________
FYI I did see this but seeing it is from 3 years ago, I dont know if this is still the best way to go?
https://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008
Click to expand...
Click to collapse
Try Nexus Root tool kit program. You can google for download link.
Sent from my Nexus 6P using Tapatalk
wizardwiz said:
Flash factory image using the attached flash-all.bat file (or flash-all.sh for MAC) and then lock the bootloader if you really really wanna go stock.
BTW, what are the reasons you wanna go back to full stock?
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Click to collapse
I prob wont stay in stock but I am sick of my phone right now all corrupted with its background processes and 2 hr battery life, and I dont feel like troublenshooting every component, would just be easier to go to stock and then start over. Easier to do this with a phone than PC.
sandar1980 said:
Try Nexus Root tool kit program. You can google for download link.
Sent from my Nexus 6P using Tapatalk
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Have you used NRT and TiBu? Comparison? I know TiB is one of the leaders but again I have had a bad experience with them last time and makes me hesitant to use it again even though I had bought the pro version.
Even if you intend to move later on to a custom ROM , the way I have suggested you, will make your device squeaky clean and ready for a new ROM without any extra baggage trailing you.
Dathaeus said:
Have you used NRT and TiBu? Comparison? I know TiB is one of the leaders but again I have had a bad experience with them last time and makes me hesitant to use it again even though I had bought the pro version.
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Click to collapse
Haven't tried TiBu. I had a good experience with NRT, rolled back from Nougat to Marshmallow with unroot without problems my N6P.
Sent from my Nexus 6P using Tapatalk

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