Stuck in bootloop - Nexus 6P Q&A, Help & Troubleshooting

Stock, up-to-date. Using my Facebook app, and phone seems to freeze. Black screen, with Google. I can access bootloader, but NOT recovery mode. My warranty expired like 5 days ago. Am I SOL?

Ronin3178 said:
Stock, up-to-date. Using my Facebook app, and phone seems to freeze. Black screen, with Google. I can access bootloader, but NOT recovery mode. My warranty expired like 5 days ago. Am I SOL?
Click to expand...
Click to collapse
If your bootloader is unlocked you may not be. Search for items you can Flash to fix the bootloop issue. I don't have the URL handy sorry. If your bootloader is locked you might be in trouble. There are some tricks in the same fix post to tell you how to try to get back into your phone and then once you do get the bootloader unlocked quickly so you can load the fix
Sent from my Nexus 6P using Tapatalk

funnel71 said:
If your bootloader is unlocked you may not be. Search for items you can Flash to fix the bootloop issue. I don't have the URL handy sorry. If your bootloader is locked you might be in trouble. There are some tricks in the same fix post to tell you how to try to get back into your phone and then once you do get the bootloader unlocked quickly so you can load the fix
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yeah, I never unlocked the bootloader. I let it sit for a few hours, turned it on for S&G, tried and succeeded to get into Recovery mode for a few minutes, but because I forgot the way to access the menu. It dropped back into the bootloop. Going to try again in a few hours, now I know how to access the menu, I'll try wiping cache.

Ronin3178 said:
Yeah, I never unlocked the bootloader. I let it sit for a few hours, turned it on for S&G, tried and succeeded to get into Recovery mode for a few minutes, but because I forgot the way to access the menu. It dropped back into the bootloop. Going to try again in a few hours, now I know how to access the menu, I'll try wiping cache.
Click to expand...
Click to collapse
If your not gonna send for warranty I would unlock your bootloader. Also get your hands on the 4 core modified boot for your Android version. Find out more in the BLOD thread.

Related

Did you unlock the boot loader?

First Nexus phone, and I'm really loving stock so far.. Did you unlock your boot loader? And if you did, for what reason? Try to convince me! Ahhh..
Sent from my Nexus 4 using xda app-developers app
I unlocked it for the sole purpose of having it unlocked in case I need it done later. I'd rather not have to worry about losing everything just because I suddenly need CWM or root access.
decepticon said:
I unlocked it for the sole purpose of having it unlocked in case I need it done later. I'd rather not have to worry about losing everything just because I suddenly need CWM or root access.
Click to expand...
Click to collapse
This. First thing I always do with a new Nexus device is unlock the boot loader, since doing so erases your phone and I don't want to start over with setting everything up. I also rooted, but I still would have unlocked the boot loader just to get it out of the way, even if I wasn't rooting. There are no downsides.
Also, a quick PSA: I also unlocked the boot loader on my N10, and after doing so, I immediately got stuck on the Nexus flashing "X" logo. If this happens on the N4 when unlocking (or the N10, obviously), the following should fix it:
1. Reboot into Fast Boot
2. Select Recovery using volume rocker. Hit power to select. You'll get the android mascot with the red exclamation point.
4. Press Power and Volume Up at the same time (this is the side of the volume rocker that is away from the power button for those new to the device on the N10).
5. Choose to wipe all data. Confirm the selection.
6. Reboot.
I didn't wipe using recovery but I just went back into the bootloader and reflashed the factory image.
In hindsight it would have been easier to wipe.
---------- Post added at 10:00 AM ---------- Previous post was at 09:59 AM ----------
Just to add, if you ever need to re-lock the BL, all you have to do is type fastboot oem lock
No reason to right now IMO, only thing I kind of want to do is root (for adfree) but until CM10.2 comes out I'm not in a rush to mess around with roms.
Yep but I ain't rooted - I'll stick with stock for now & receive the official updates
When mine comes ill leave it blank for a bit (few days) so I don't loose anything when I root
Can Google tell when you have relocked it?
Sent from my HTC One X using xda premium
I didn't. I heard that if you unlock you bootloader/root you can't upload photosphere pictures to G+ anymore. I wanted to take a few pictures first then root it. I don't have too many things on my phone now it won't be too much of trouble when I unlock the bootloader/root it.
Nitin985 said:
Can Google tell when you have relocked it?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
No, they cannot, unless you are unable to relock it for some reason.
Is there any downside to unlocking the boot loader?
I am receiving my Nexus some time today, and it will be my first Android phone. I may decide down the road to put a custom ROM on it, so does it make sense to unlock it now and get it out of the way?
remlap13 said:
Is there any downside to unlocking the boot loader?
I am receiving my Nexus some time today, and it will be my first Android phone. I may decide down the road to put a custom ROM on it, so does it make sense to unlock it now and get it out of the way?
Click to expand...
Click to collapse
No downside, you will still get OTA updates.
Do it now, save the data wipe.

[Q] Nexus 7 wont boot

I was playing a game on my nexus 7, it froze then when rebooted it it just got stuck on google screen. Read a bunch of stuff, went into recovery and tried to recover, it would say erasing but never go any further, just sits there. got toolkit tried to restore factory with that, now when it boots I still just get google screen but I get the menu in corner for start/boot/recover/power off. still never boots, when I try to run recovery now it doesnt even go to erasing. Ive read everything I can find to restore it, got 2 toolkits, unfortunatly everything tells me to put it in debug mode, which is funny cause if I could boot up and go into settings to turn on bebug mode then I wouldnt be having these problems... Can someone please help, Im good with computers but dont know much of tablets. I did no messing with tablet besides downloading updates when they came out.
unlock bootloader
wcorey1974 said:
I was playing a game on my nexus 7, it froze then when rebooted it it just got stuck on google screen. Read a bunch of stuff, went into recovery and tried to recover, it would say erasing but never go any further, just sits there. got toolkit tried to restore factory with that, now when it boots I still just get google screen but I get the menu in corner for start/boot/recover/power off. still never boots, when I try to run recovery now it doesnt even go to erasing. Ive read everything I can find to restore it, got 2 toolkits, unfortunatly everything tells me to put it in debug mode, which is funny cause if I could boot up and go into settings to turn on bebug mode then I wouldnt be having these problems... Can someone please help, Im good with computers but dont know much of tablets. I did no messing with tablet besides downloading updates when they came out.
Click to expand...
Click to collapse
Also forgot to add, hen I try and run recovery from toolkit it tells me to unlock bootloader, when I try to unlock bootloadermy nexus asks me if I want to then when I hit yes, unlock it gives me neither usp nor cac partitions found.
Are you rooted?
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
Are you rooted?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
My guess is no, I never messed with any of my system stuff. Everything was factory except for the updates it had me do as they came out.
How long you let it sit in recovery erasing before you rebooted it? Is there an option in boot loader or recovery for a factory reset? Beings you're not rooted I doubt those one click tool kits will work for you.
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
How long you let it sit in recovery erasing before you rebooted it? Is there an option in boot loader or recovery for a factory reset? Beings you're not rooted I doubt those one click tool kits will work for you.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
It sat in erasing for 1 hour and didnt do anything. I was doing factory reset in recovery.
As long as the boot loader starts you can recover your Nexus. Check this guide: http://forum.xda-developers.com/showthread.php?t=1907796
If he can't unlock the bootloader then there's not a whole lot he can do. Run "fastboot getvar all" while in bootloader and tell us what it says please. If adb is seeing your phone in recovery, then run an adb shell and do "ls -l /dev/block/platform/sdhci-tegra.3/by-name/" please.
Sorry I can't help further but I just got this and don't know much. I am glad others came in to give you more help.
Sent from my Nexus 7 using Tapatalk HD
Damn... I didn't see he can't unlock the bootloader. This is going to be difficult.
wcorey1974 said:
My guess is no, I never messed with any of my system stuff. Everything was factory except for the updates it had me do as they came out.
Click to expand...
Click to collapse
Im exact in the same situation. No rooted phone, nexus wont boot anymore, cant dont anything in the bootloader section ...
I would be extremley thankfull for hints how to fix this issue.
Cheers
Papa
Just sayin, I think you guys need to pull the back cover and disconnect the battery for at least one hour.
I am really new at this but it helped me save mine twice. I think?
After you plug the battery back in try fast boot.
Sent from my Nexus 7 using XDA Premium HD app
tnt0303 said:
Just sayin, I think you guys need to pull the back cover and disconnect the battery for at least one hour.
I am really new at this but it helped me save mine twice. I think?
After you plug the battery back in try fast boot.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
But this will void my warranty right ?
They have no way in knowing you pulled your back cover off. Just be careful so not to leave pry marks. Only way they will know is if you tell them you did it.
Sent from my Nexus 7 using Tapatalk HD

Need Advise Before Sending Back To Samsung

Hey Guy,
Need some quick advise. So I bought my N10 back when it launched and its been pretty great! I use it for watching videos, playing games, and teaching (Im a science teacher). Anyways, I use my tablet Daily... a lot... and its never given me any issues at all really. Well about a month ago I noticed it responding a little slow and really laggy for about 2-3 minutes, then it restarted itself. I figured it was no big deal cuz its done that before. Well this time it never turned back on and it just stayed at the Google boot up screen. So I restarted it manually and then it just stayed on the "X" screen forever... Never left either of these screens until the battery would die.
I reinstalled android using the Nexus Root Toolkit and it does the job every time. It works GREAT...but.... only for about 10 minutes, then it starts to get really laggy and then restarts again and gets stuck in the bootloop.
I have it under warranty through staples and they are telling me since its a software issue they want me to send it back to Samsung. If it was a physical issue like broken screen, they would have replaced it by now.
The Tablet isnt rooted. I always root my devices, but since this was a nexus I didnt think it was necessary...for me at least.
Thanks
socjdqcer said:
Hey Guy,
Need some quick advise. So I bought my N10 back when it launched and its been pretty great! I use it for watching videos, playing games, and teaching (Im a science teacher). Anyways, I use my tablet Daily... a lot... and its never given me any issues at all really. Well about a month ago I noticed it responding a little slow and really laggy for about 2-3 minutes, then it restarted itself. I figured it was no big deal cuz its done that before. Well this time it never turned back on and it just stayed at the Google boot up screen. So I restarted it manually and then it just stayed on the "X" screen forever... Never left either of these screens until the battery would die.
I reinstalled android using the Nexus Root Toolkit and it does the job every time. It works GREAT...but.... only for about 10 minutes, then it starts to get really laggy and then restarts again and gets stuck in the bootloop.
I have it under warranty through staples and they are telling me since its a software issue they want me to send it back to Samsung. If it was a physical issue like broken screen, they would have replaced it by now.
The Tablet isnt rooted. I always root my devices, but since this was a nexus I didnt think it was necessary...for me at least.
Thanks
Click to expand...
Click to collapse
Smash the screen and get the replacement lol. Anyways I don't see now its a software issue when you flashed the factory image and nothing changed. Try downloading the new 4.3 factory image from Google and flash it manually instead of with the toolkit. If you still have the problem then I'm pretty sure its something to do with the hardware though I don't know how the hardware would affect it getting stuck at boot screen. This is a confusing problem. Anyways according to most people Samsung won't be much of a help and you'll get you're tablet back a week or two later in the same condition. Some people have had good luck with them and got a fixed device back so I guess if your out of options you might as well give it a shot
Sent from my Nexus 10 using xda app-developers app
abdel12345 said:
Smash the screen and get the replacement lol. Anyways I don't see now its a software issue when you flashed the factory image and nothing changed. Try downloading the new 4.3 factory image from Google and flash it manually instead of with the toolkit. If you still have the problem then I'm pretty sure its something to do with the hardware though I don't know how the hardware would affect it getting stuck at boot screen. This is a confusing problem. Anyways according to most people Samsung won't be much of a help and you'll get you're tablet back a week or two later in the same condition. Some people have had good luck with them and got a fixed device back so I guess if your out of options you might as well give it a shot
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Thanks a lot man. I just finished downloading the factory image now,but .... Noobie Question of the Day ... drum roll please ... how do I flash it manually? I transferred it to the device manually and then I opened up the bootloader then went to recovery mode then got into the stock recovery and the only options were Clear Cache...Clear Data... and ADB. Do I use ADB, If so Ill have to look that process up, I have never done that before. Sorry, Im not new to android or flashing or rooting, just new to Nexus I guess. My Samsung phones have corrupted me haha.
socjdqcer said:
Thanks a lot man. I just finished downloading the factory image now,but .... Noobie Question of the Day ... drum roll please ... how do I flash it manually? I transferred it to the device manually and then I opened up the bootloader then went to recovery mode then got into the stock recovery and the only options were Clear Cache...Clear Data... and ADB. Do I use ADB, If so Ill have to look that process up, I have never done that before. Sorry, Im not new to android or flashing or rooting, just new to Nexus I guess. My Samsung phones have corrupted me haha.
Click to expand...
Click to collapse
No, you don't use ADB to flash image files. Stay in bootloader where you see it say "Fastboot enabled". Extract the system, userdata, recovery and boot image from the package to C:\Program Files\WugFresh Development\data.
Username invalid said:
No, you don't use ADB to flash image files. Stay in bootloader where you see it say "Fastboot enabled". Extract the system, userdata, recovery and boot image from the package to C:\Program Files\WugFresh Development\data.
Click to expand...
Click to collapse
Thanks man, Ill give it a shot!
socjdqcer said:
Thanks man, Ill give it a shot!
Click to expand...
Click to collapse
After that open the toolkit > Advanced Options > Launch CMD.
Your computer should recognize your device by entering
Code:
fastboot devices
Username invalid said:
After that open the toolkit > Advanced Options > Launch CMD.
Your computer should recognize your device by entering
Code:
fastboot devices
Click to expand...
Click to collapse
Well, I manually updated and it worked like a charm...for about 10 minutes. Then it restarted and is stuck at the boot "Google" page! This blows!!!!!!!!!
socjdqcer said:
Well, I manually updated and it worked like a charm...for about 10 minutes. Then it restarted and is stuck at the boot "Google" page! This blows!!!!!!!!!
Click to expand...
Click to collapse
Rebooting into recovery and wiping the cache/dalvik cache usually works for me when it hangs on the loading screen.
Username invalid said:
Rebooting into recovery and wiping the cache/dalvik cache usually works for me when it hangs on the loading screen.
Click to expand...
Click to collapse
Yeah man, thats what I thought, so I have tried it a few times and whenever I go to wipe cache....The tablet doesnt really do anything and then all of a sudden it restarts. What would cause that?
try to use the toolkit to flash a factory image of 4.2.2 (mind it formats all data, files, music etc). See if it works fine. then unlock, root the device and install a custom recovery (all with the toolkit). If everything works you will have a rooted 4.2.2. Try the tablet and the recovery to see if everything works. If it does you can upgrade to 4.3
Well if your still having issues then just send it to Samsung and when it comes back if its still not working take it to staples and tell them Samsung said its a hardware issue or something. I'm pretty sure they'll replace it. I've always had good support with staples
Sent from my Nexus 10 using xda app-developers app
abdel12345 said:
Well if your still having issues then just send it to Samsung and when it comes back if its still not working take it to staples and tell them Samsung said its a hardware issue or something. I'm pretty sure they'll replace it. I've always had good support with staples
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Sounds good man! Thanks for the help!
Thanks EVERYONE! I tried everyone of your suggestions and the original issue still keeps happening. I can get the tablet to work for a little while, but the its back to bootloop.
Thanks

Broken screen - USB debug disabled - What to do?

Hey all,
my wife dropped my previous Nexus 4 many times and now the screen is dead. Would like to sell it for parts. Digitizer still works. Now, I would like to clean everthing, and it a perfect world, install Lollipop!
But, I need to get access to the phone. I've spent many hours now reading different methods, but I'm getting to a common issue: USB debug (ADB) not enabled. I would need to get in recovery mode and put a custom ROM. However, even with the method to get into recovery mode, I would need the screen at the choice at boot to select Recovery, unless someone here tells me exactly what button to press to get into this.
I'm also open for any other solution.
Is the bootloader unlocked? Do you have a custom recovery? If your bootloader is unlocked you can boot into twrp custom recovery and get access to your files though it.
Sent from my Nexus 9 using XDA Free mobile app
Well I only got in the boot when I got the phone the first time a year ago and wiped everything to factory, so I don't think I still have the bootloader unlocked, unless wiping everything doesn't wipe the bootloader.
kensiko32 said:
Well I only got in the boot when I got the phone the first time a year ago and wiped everything to factory, so I don't think I still have the bootloader unlocked, unless wiping everything doesn't wipe the bootloader.
Click to expand...
Click to collapse
Unless you specifically unlocked it using fastboot or a tool kit I doubt it's unlocked. Which is too bad because it would have made it easier to get to the files. Now you'll have to blindly use the keys to get into recovery and do a factory reset. And hope for the best because you'll probably never know for sure whether you got it right or not.
Sent from my Nexus 5 using XDA Free mobile app

Essential Phone Stuck in bootloop / soft brick?

Good morning all,
I am throwing this out here hoping someone can please help.
Woke up yesterday to the Essential phone logo screen powered by Android... Unresponsive. Restarted with no luck. Went into recovery mode and factory reset. Went to start up animation for an hour but nothing. Device is locked (bootloader locked) and running on the latest build from Essential (7.1.1/NMJ88C/464). I have never unlocked nor flashed anything on the phone, only OTA updates directly from Essential. Just started it up again today and says your device is corrupt. Factory reset again and now cycling between logo screen and erasing circle.
Any ideas to fix the phone? Reached out to Essential but haven't heard back yet.
Thanks all!
Sent from my A0001 using Tapatalk
trsargent said:
Good morning all,
I am throwing this out here hoping someone can please help.
Woke up yesterday to the Essential phone logo screen powered by Android... Unresponsive. Restarted with no luck. Went into recovery mode and factory reset. Went to start up animation for an hour but nothing. Device is locked (bootloader locked) and running on the latest build from Essential (7.1.1/NMJ88C/464). I have never unlocked nor flashed anything on the phone, only OTA updates directly from Essential. Just started it up again today and says your device is corrupt. Factory reset again and now cycling between logo screen and erasing circle.
Any ideas to fix the phone? Reached out to Essential but haven't heard back yet.
Thanks all!
Click to expand...
Click to collapse
do you have an adb option in your recovery ?
nicoconepala said:
do you have an adb option in your recovery ?
Click to expand...
Click to collapse
Yes, I can get to an adb option in recovery
Sent from my A0001 using Tapatalk
trsargent said:
Yes, I can get to an adb option in recovery
Click to expand...
Click to collapse
ok then you should try to flash stock rom from essential
nicoconepala said:
ok then you should try to flash stock rom from essential
Click to expand...
Click to collapse
Am I able to do that with the device locked? Oem unlocking is not turned on I believe. I have never flashed anything on a phone before
Sent from my A0001 using Tapatalk
trsargent said:
Am I able to do that with the device locked? Oem unlocking is not turned on I believe. I have never flashed anything on a phone before
Click to expand...
Click to collapse
You don't need to be unlocked to adb sideload the Oreo beta builds from essentials website.
Just follow their instructions
Wrong section.
NaterTots said:
You don't need to be unlocked to adb sideload the Oreo beta builds from essentials website.
Just follow their instructions
Click to expand...
Click to collapse
Gave it a try, but it didn't resolve the issue. Got the your device is corrupt message. Any other ideas? Thanks!
Sent from my A0001 using Tapatalk
I'm searching for answers too! My essential is doing the dotted box to the dotted circle spin back & forth over & over ! I saw the dead robot with exclamation mark . The only thing on the essential website is to wipe phone ! Help. If the person that made this phone do this to people dies please let me know, so I can smile during this stressful time . If they r still alive I hope they are in agony over something thx!

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