Database Users

8525 dead after program removed!!!

I was removing iGuidance v3 and in the middle of it, the phone turned off. Thought I just hit the power button to turn off screen and press power again. Nothing. Thinking it just crashed, I held down power button, nothing; removed battery and replaced it and hit power, nothing. Put it on the charger and it doesnt have any lights showing its charging.
The phone is less than 6 months old, could it be the battery? What should I do? any help here appreciated.

Have you tried a reset press and hold both the side OK button and the power button and then press the reset button by putting the stylus into the hole in the bottom of the device.? This takes sometimes more try's.
Now do a soft reset (again put your stylus in the hole on the bottom of the device, dont press any other buttons).
Mostly this should do the trick!

Ok, replaced battery today and still no power nor charge. So how do I reset? Hold power and ok button down and then replace stylus in hole? Do you mean the ok button on the side or on the front?

You may want to do a HARD reset, not a soft one.

Tried hard and soft resets by putting stylus in pin hole. No luck, think its toast. Also tried the battery in/battery out trick while on charge.
Ive heard of phones crashing or being bricked after a bad rom install or taking off usb too soon, but removing a program and it dying is different. Never had any issues with this phone. Is there a way to test it w/ a multimeter to see if mobo is bad?

What about replacing the little round battery thats on the mainboard? Would that do anything?

Isn't it still covered under warranty? If so, just have them fix or replace it bro.

No warranty. Replaced the screen myself a long time ago.

I just got an email from HTC telling me basically how to preform a hard reset. Well it didnt work. My phone is a paper weight now. Ive never had to do a hard reset before. Used Memaid to do the soft reset all the time. Ill keep trying and fix it eventually by either replacing the mainboard or digging deeper for a fix. Thanks for help everyone

Just got an email from HTC help:
"Dear Customer,
Thank you for contacting HTC America.
For repair inquiry, please contact our repair center at 1-888-354-2375. They will provide you with all the info rmation that is needed for the process of repairing. They will provide you with a RMA number. After that you can send in your phone for further diagnosing. After analyzing, they will determine if it’s in warranty or out of warranty. If it is in warranty, they will repair and return the unit. If it is out of warranty, they will contact you to secure a payment. If you have any questions or concern after you send in your phone, you can call the repair number again to check on the status.
For troubleshooting, please call 1-866-449-8358. If you would like to purchase any accessories, please contact our accessories department at 1-888-716-3594.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
Best regards,
Michelle Pham
HTC America CSR"
I called the number for troubleshooting first and was told that this isnt a fix that anyone can do on their own. It must be sent in for further analysis. What was interesting about the conversation is when I asked if he had ever heard of this problem before. He said he gets that problem all the time with these models. Ive never of this happening. Never found any other posts about it either. I bet its a problem with the phone holding a charge on the mainboard, like a faulty capacitor most likely its gonna have to be j-tagged at the repair center.

Hi
I don't think this is a very common problem as they say. Yes, there are many reports of the failing to charge issue and stuck on the red LED light, but only a tiny number of absolutely dead devices.
Curiously, the service manual refers to an on-board fuse. But later states that when this is blown that those without board level repair authority should "replace the m/board". Clearly then, this is either not a fuse in the ordinary sense of the word or refers to any component that may be "blown" and would require detailed tests to track the problem.
Just for info: the m/board is not a basic simple one in terms of soldering / component removal and replacement. Speaking personally, I would not attempt anything more than very basic work on this board - perhaps just on some of the "cruder" connections here and there. Boards in these types of phone make the more typical boards in other electrical equipment look like ironmongery.
Mike

Ive examined the mainboard and looked it over very carefully for any burnt resistors or capacitors. Nothing out of the ordinary. The components would be a huge project to replace, their soooo small, only the mini USB charger port could actually be done by hand.
What would the fuse look like? Is it soldered to the board? I see a small round battery near the PTT button. Is this something that can be replaced? Probably messes up the BIOS when removed like a computer motherboard.
I shouldnt have been so quick to sell off my Wizard before this happened.

often fuses are no longer used, they use a for example 1 Ohm resistor of limited power rating instead.
You might try to follow the current on the mobo while the charger is connected, see whether you can locate the disconnecting (faulty) part.....but the size of the components makes this a very difficult job....my gues would be that the problem is located near the power entry/regulator if nothing goes, meaning no action while on battery nor w the charger connected.

marcelnl said:
often fuses are no longer used, they use a for example 1 Ohm resistor of limited power rating instead.
You might try to follow the current on the mobo while the charger is connected, see whether you can locate the disconnecting (faulty) part.....but the size of the components makes this a very difficult job....my gues would be that the problem is located near the power entry/regulator if nothing goes, meaning no action while on battery nor w the charger connected.
Click to expand...
Click to collapse
But these are multi-layered boards, it will be very hard to trace a connection on it.

Ok, so I lost my motherboard. Probably something killed it during the whole uninstall process. Made peace w/ that. Maybe bury it in the backyard or something. LOL
I bought it to replace my aging 8125, but wonder if I did it for the wrong reason. I thought the new processor would be way faster, but it really wasnt that fast. 8525 has a nicer housing, camera and 3G (which i never used), A2DP that doesnt skip. Never even used the pre-installed programs like Mobi-TV, Telenav, etc.
Anyways, anyone think a 8125 motherboard will fit in a 8525 housing?

Power button broken, hardware problem?

Today marks the second time my power button was broken ( wont turn the Wiz on or off) since I bought it used from a friend. I got it to work by eventually loading XM6 (thanks mfrazzz) ROM, and then it started to work, but after I dropped it recently, no go. Is it safe to say it's time for me to get a new phone, or try to solve this power button issue?

I think it's the problem with the power button (switch). I had this problem a few months back. Eventually I had to replace that tiny switch in the mainboard (bought a spare switch and do the soldering myself). Works perfectly afterwards.
If you're comfortable with operating the wizard yourself then, you know, go ahead.

zecoj said:
I think it's the problem with the power button (switch). I had this problem a few months back. Eventually I had to replace that tiny switch in the mainboard (bought a spare switch and do the soldering myself). Works perfectly afterwards.
If you're comfortable with operating the wizard yourself then, you know, go ahead.
Click to expand...
Click to collapse
hi there may i ask where you bought the switch? i have some hardware problems on my wizard and i need to buy parts for it. thank you. your reply would be a great help.

Sorry I didn't mention that but I live in Viet Nam and things like that you can find easily in electric stores where they fix small devices like pda, phones, cameras...

Raplacement for I/O button on top

Once upon a time when I woke up with a bad mood, I threw my phone away to stop the alarm.. Since that moment my I/O button which is on top of the phone (the one you switch the LCD's blacklight on and off) is hard to push.
The 'clicking-system' is (I think) dented in, and from the surface it actually looks like that too. It still works though, but you have to press really hard.
I asked at the local phone shop what my invoice would look like if I have it repaired by them and I found out it would be better to do it myself.
The problem is that although all the parts which are available on internet, this button is really hard to get. I can;t even find it on eBay (maybe I just search the wrong way).
Does anyone know where to get this, and if it hard to solder it (if needed)?
I am located in The Netherlands, so I prefer something that SHIPS to NL.
I found this (https://www.gsm4world.us/htc-touch-...lex-cable-lcd-key-ear-repair-d-02961_405.html) but I don't know if it will do the job.
Thank in advance guys!

Does anyone know?

gsm4world.us has almost full line of parts for the fuze/tp

Sorry I can't be of more use, but some searching on eBay will show that you can get the same part as on GSM4World a bit cheaper:
http://cgi.ebay.co.uk/HTC-TOUCH-PRO...Accessories?hash=item1c0ce8e08a#ht_2173wt_939
Edit: Actually, I'm not convinced that the part you suggested is the one you need. I think you should hold off buying anything until someone can tell you for certain which is best.

Power button
ewaldvk said:
Once upon a time when I woke up with a bad mood, I threw my phone away to stop the alarm.. Since that moment my I/O button which is on top of the phone (the one you switch the LCD's blacklight on and off) is hard to push.
The 'clicking-system' is (I think) dented in, and from the surface it actually looks like that too. It still works though, but you have to press really hard.
I asked at the local phone shop what my invoice would look like if I have it repaired by them and I found out it would be better to do it myself.
The problem is that although all the parts which are available on internet, this button is really hard to get. I can;t even find it on eBay (maybe I just search the wrong way).
Does anyone know where to get this, and if it hard to solder it (if needed)?
I am located in The Netherlands, so I prefer something that SHIPS to NL.
I found this (https://www.gsm4world.us/htc-touch-...lex-cable-lcd-key-ear-repair-d-02961_405.html) but I don't know if it will do the job.
Thank in advance guys!
Click to expand...
Click to collapse
Hi, Recently my Touch pro's motherboard gone dead.
Like yours HTC service center gave me estimate equal of new device so i listed parts to help others.
If your device is still facing the same problem please PM me with problem & picture, it will help us to decide which part you actually need.
The link posted by you is whole switching system, but i believe you just need plastic part of power button

Gt-i9100 No Soft Buttons

I run a cell phone repair store and have recently run into some problems i'm hoping you guys can help me with.
I was bringing in the Samsung Galaxy s II completed front assembly parts for the last while and repairing broken screens.
Recently my supplier ran out of black galaxy S II fronts so I ordered white in place of them.
After installing the motherboard we realized there were no soft buttons, the home button clicks but the two touch buttons don't work.
The black fronts I have work but the white ones dont, is there a difference between the 2 phones? are they not identical and are the parts interchangeable?
Update:
I found a new supplier and ordered some Black assemblies and none of the soft buttons work on those either!! I don't understand!
Is there a compatibility issue here? I know the motherboard is good, is there a driver for the soft buttons or something? Some sort of firmware?
Thanks

When you click on them do you see the lights coming in ?
Maybe there's some connectors issue too

No there are no lights that come on, no response no lights. I just need some educated guesses, is this hardware or software?

Strange.
Worked on original board but didnt worked after the installation of the new motherboard + cover.
I think something broke during the process. I know that those wires are kinda cheaps so maybe there is a wrong contact somewhere or a short.
I will guess with a short in your wiring
Sent from my GT-I9100 using Tapatalk

I would have thought that too except these are the completed front assemblies, all you do is remove the motherboard and move it over, there is no wiring involved. Could it be anything else other than hardware.

*#8999*8378# = Test Menu
*#8999*667# = Debug Mode
One of these two code have the built in option to check key press. It will show an hexadecimal number of the key while pressing.
Can you try it and tell me if the soft keys are recognized within the test key menu ?
If yes ill suggest to flash firmware with odin to have a clean phone
Sent from my GT-I9100 using Tapatalk

Neither of these codes do anything, the lights are not even lit up. On my Galaxy S II when the phone boots the lights come on, it's almost like there is no power to the cable at all.

I know from previous experience with the SGS Vibrant that installing an old firmware edition and flashing the soft keys fix some problems, but at least they lit up even when they did not work. Could I possible have 7 fronts with bad buttons? What are the possibilities here?

is it on warranty?
id return to it

syndragon said:
is it on warranty?
id return to it
Click to expand...
Click to collapse
That is so not helpful as I have 6 with this problem and non of them are mine.

if it doesn't light up but has display, i have a feeling it's fked up already. get new screens.

There are no Gt-i9100 with no soft buttons..The screens are faulty and as they said u better return them for new ones...

I understand they should all have soft buttons, I was hoping this was a driver compatibility problem between the black and white fronts or something.
I guess this is a hardware issue, unless anyone has any other ideas?

Power & Volume buttons are very difficult for Pressing, Solution ?

Hi,
I owe a Nexus 4 since Nov. 2013, purchased from Play Store.
I noticed that the buttons began to behave very weired recently.
The power and Volume Down buttons are tricky, and when pressed lightly as before they don't produce any response. I have to press them hard.
It started a week ago, and deteriorated very fast.
I use the phone with Ringke Fusion case from day 1, Which is water sealed and the buttons don't get any water. And didn't drop it.
It might be cheap material of the phone.
Now what is the solution ?
Are buttons covered under warranty ?
Should I use an alternative apps and Kernels (S2W, D2W)
or should I fix them at a local shop ?
Thanks very much.

it seems hardware problem... contact lg service center....

parveen75 said:
it seems hardware problem... contact lg service center....
Click to expand...
Click to collapse
Already did
I should send the device to the country where I purchased it . USA

aymnahmd said:
Already did
I should send the device to the country where I purchased it . USA
Click to expand...
Click to collapse
there is no lg service in ur area??? it costly to send mble to another country???

Same thing happened on the power button of my N4. Correctly working -> tricky -> doesn't work
If you are ok with it (risks, warranty lost, ...), you can try to fix it by yourself, as i did.
Remove the back cover (2 T5 Torx screws), then remove the black obtrusive plastic frame covering the motherboard (fixed by >10 screws)
Now you should be able to access the different buttons.
When removing the non/hardly working buttons, you should be able to see the connectors on the button (the ones making contact with the motherboard) more or less crooked. Just straighten them in order to make them touch correctly the motherboard during pression.
Hope this helps.

I had the same problem and after removing back cover problem was solved.

Same problem here. My buttons are very hard to push sometimes, but man...I am experience in computer hardware and stuff but I am somehow not confident enough to srew off my phone... :/