Not all emails being delivered to the phone? - Nexus 4 Q&A, Help & Troubleshooting

Is anyone else having this problem? I have a number of subscriptions, a number of which are delivered to my tablet and PC (synced with outlook) but somehow not all are delivered to my nexus.
Anyone else have this problem? Any idea what the problem is?

dknotty said:
Is anyone else having this problem? I have a number of subscriptions, a number of which are delivered to my tablet and PC (synced with outlook) but somehow not all are delivered to my nexus.
Anyone else have this problem? Any idea what the problem is?
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Click to collapse
No answers?

Want more answers? Give as much info as you can. You said hardly anything at all.

dknotty said:
Is anyone else having this problem? I have a number of subscriptions, a number of which are delivered to my tablet and PC (synced with outlook) but somehow not all are delivered to my nexus.
Anyone else have this problem? Any idea what the problem is?
Click to expand...
Click to collapse
What do you mean by subscriptions, do you mean email accounts? Is your tablet an android, apple or windows tablet. I'm assuming windows because you use Outlook to sync them. Is your email being forwarded to GMail? I have 3 other email accounts set up to be checked by my GMail account then I only use GMail on the phone. GMail then checks the other 3 email servers for email about once every 15 minutes and pushes the notifications to my phone. I do use Outlook at work but for simplicities sake have switched over to completely Google when it comes to my phone (mail, contacts, etc.). Just easier to sync everything through Google itself.
Its not really forwarding email to GMail, its having GMail check the other servers. In GMail go to settings>accounts & imports and then set up check for email from other accounts.
You also need to save your emails to the other servers, if its not saved and you delete it from a device it will delete it from the server and then be lost to the other devices.

kzoodroid said:
What do you mean by subscriptions, do you mean email accounts? Is your tablet an android, apple or windows tablet. I'm assuming windows because you use Outlook to sync them. Is your email being forwarded to GMail? I have 3 other email accounts set up to be checked by my GMail account then I only use GMail on the phone. GMail then checks the other 3 email servers for email about once every 15 minutes and pushes the notifications to my phone. I do use Outlook at work but for simplicities sake have switched over to completely Google when it comes to my phone (mail, contacts, etc.). Just easier to sync everything through Google itself.
Its not really forwarding email to GMail, its having GMail check the other servers. In GMail go to settings>accounts & imports and then set up check for email from other accounts.
You also need to save your emails to the other servers, if its not saved and you delete it from a device it will delete it from the server and then be lost to the other devices.
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I have a desktop, laptop, a Nexus 4 and an Android tablet (TF700). The desktop & laptop are synced using outlook. The issue is that I get daily alert emails from 5 or 6 different web servers (job boards) and only one set of alerts is actually delivered to my phone - the rest are delivered to all connected devices but not my phone.

dknotty said:
I have a desktop, laptop, a Nexus 4 and an Android tablet (TF700). The desktop & laptop are synced using outlook. The issue is that I get daily alert emails from 5 or 6 different web servers (job boards) and only one set of alerts is actually delivered to my phone - the rest are delivered to all connected devices but not my phone.
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Are you using GMail on the phone or the native android email app? Could GMail be blocking the emails as spam as it has pretty aggressive filters. Since one is getting through and not the others I would suspect they are being blocked for some reason.

kzoodroid said:
Are you using GMail on the phone or the native android email app? Could GMail be blocking the emails as spam as it has pretty aggressive filters. Since one is getting through and not the others I would suspect they are being blocked for some reason.
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Click to collapse
I am using the native Gmail app, and the said emails are not in my spam folder however they are delivered to my tablet without any problems.
Is there a way to find out if/ how they are being blocked?

dknotty said:
I am using the native Gmail app, and the said emails are not in my spam folder however they are delivered to my tablet without any problems.
Is there a way to find out if/ how they are being blocked?
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Click to collapse
I would assume you are using GMail on the tablet also? I have an android tablet too and if I delete a GMail email on it it's also gone from my phone. Deleting it removes it from the server. Could this be your problem?

kzoodroid said:
I would assume you are using GMail on the tablet also? I have an android tablet too and if I delete a GMail email on it it's also gone from my phone. Deleting it removes it from the server. Could this be your problem?
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Click to collapse
Correct, the native Gmail app for both devices. I don't delete the email off the tablet but label it, however while I can see the said emails have been delivered to the tablet, they do not arrive at all on the phone.

dknotty said:
Correct, the native Gmail app for both devices. I don't delete the email off the tablet but label it, however while I can see the said emails have been delivered to the tablet, they do not arrive at all on the phone.
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Click to collapse
You might want to try setting up GMail on the phone again. Make sure your on the latest version then clear its cache and data, from setting>apps and then fire it up again and put in your user data and see if that clears it up.
Also before you do that double check to see that you have your google account set up to sync to the phone (and is working i.e. its green). settings>accounts>google>[email protected] then makes sure gmail is checked.

kzoodroid said:
You might want to try setting up GMail on the phone again. Make sure your on the latest version then clear its cache and data, from setting>apps and then fire it up again and put in your user data and see if that clears it up.
Also before you do that double check to see that you have your google account set up to sync to the phone (and is working i.e. its green). settings>accounts>google>[email protected] then makes sure gmail is checked.
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Click to collapse
+1

kzoodroid said:
You might want to try setting up GMail on the phone again. Make sure your on the latest version then clear its cache and data, from setting>apps and then fire it up again and put in your user data and see if that clears it up.
Also before you do that double check to see that you have your google account set up to sync to the phone (and is working i.e. its green). settings>accounts>google>[email protected] then makes sure gmail is checked.
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Click to collapse
I have tried all that... it just does not seem to be working

dknotty said:
I have tried all that... it just does not seem to be working
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Click to collapse
If clearing cache doesn't fix it I'm pretty much at a loss. Maybe has something to do with your labels, those are controlled through GMail's web version. I have hit archive an email before by accident and it goes to god only knows where as I've never been able to find them. That will also cause it to be lost from all devices. Do all your labels show up on the phones GMail? And when you use the web version are all the emails there? If they are then its more than likely a sync issue with the phone. Check the GMail support page and maybe contact them for help.
http://support.google.com/mail/?hl=en&labs=1&p=inbox&ctx=gmail

^ LOL. One of the main advantages of using is Gmail is the archive feature. One shouldn't ever delete emails, as they won't ever be searchable in the future. Archived emails are simply found in the generic "all mail" folder.
OP, when you label an email from one device, the emails won't arrive in your inbox on the other devices. Once an email is labeled, it can be retrieved either by searching or going directly to the label. If I'm not understanding the problem correctly, forgive me.
Also, if you have any auto-labeling filters active, you wouldn't receive any alerts either, as they would bypass the inbox.

Related

Push email & Outlook compatible?

Hi. Can anyone tell me please whether the Hero will have real-time 'push' email and whether it will be compatible with Outlook?
Many thanks.
it depends on which style you get I believe the sim free HTC branded ones will include exchange syncing software as standard. The "with google" branded ones dont, however there is software on the market which can do this for you anyway.
Well, I have a sim-free Hero on order, here in the UK.
I don't have a server, though - just Outlook on a single PC - would that be fine? Also - is it instant, or every 30 mins or so, like my current Nokia E71?
Thanks!
Just tested Hero ROM on my brothers G1. You can use Activesync ( sync with your local outlook via usb ) or POP email
Thank you, Sinas. And the Pop email is 'instant push'? My Nokia E71 will only check every 30 mins...
Thank you, Sinas. And the Pop email is 'instant push'? My Nokia E71 will only check every 30 mins...
Also, surely 'Activesync' is a windows programme - do you mean HTC Sync?
Thanks again...
Stuff review.
Okay, so the Stuff review seems to answer the questions.
Firstly; Some of these are basic (clocks, calendars), but many are ‘live’, pulling information through from the web to update automatically. The Nokia N97 offers similar widgets on its homescreen, but the Hero’s, most notably the excellent Twitter app, are by far the slickest and most useful we’ve used. so I am assuming that the Facebook widget is 'live'. Can anyone confirm?
More worryingly, we have this; Unlike the Magic, the Hero has native support for Microsoft Exchange, so setting up work e-mails is easy. It doesn't sync with Outlook, though there is a roundabout way of sending your contacts to Gmail, then get getting them to sync with the phone. which doesn't sound so promising. How can any new phone not sync with Outlook? Can this be true?
The full review is here; http://stuff.tv/Review/HTC-Hero-review/
Any thoughts (please?)
The facebook integration in the people application is nto real time, it is a set schedule updateof 2,4,8,12 or 24 hours.
The twitter app can be set to check every 5 minutes.
Yes, it does come with HTC Sync, but don't bother. It's just as bloody awful on the hero as it is on the HTC branded magics. Steer clear of that ****e and stick to the google or Exchange OTA Sync, both of which are push.
as for not synching with outlook (which it does but only just) the android OS is designed to sync with google over the air. that is one of it's main reasons for existing. and god knows at least it works as long as you are not on an apps domain....!
So, I guess you are saying that...
...if I want push email, because I have a pop3 account, rather than an Exchange one, I will need to somehow use gmail to push my mail to the phone?
*Sigh*
And EVERYTHING I have - contacts and calendar - is on Outlook, which you say doesn't properly sync with the Hero. Maybe I have ordered the wrong phone?
Thanks for your time...
yes you will. POP does not support push mail without some sort of third party intermediary such as Gmail, Exchange or BIS servers (blackberry).
Quite possibly you have.
Although, contacts can be copied across very simply into gmail, by exporting to a csv file and then importing that into gmail which takes about 2 minutes. and as for the calendar, google do calendar sync which syncs your outlook calendar to the gmail calendar as well.
however, from what you say, and what you want in a native outlook sync support, you'd be better off with a winmo device, and a third party hosted exchange for your pop, such as 4smartphone, or some of the guys that do it on here for a small price... that way you have the natice sync support, and also then you have your push mail.
Thank you for your help.
I guess a workaround might be for me to pay for a third-party application which will push my email to the device...
bigbamboo5 said:
I guess a workaround might be for me to pay for a third-party application which will push my email to the device...
Click to expand...
Click to collapse
You might try looking into funambol. It connects most things, to most other things.
http://my.funambol.com/
is a free intermediary online funambol server application which might do exactly what you want.
I'm trying to find out from Orange whether the HTC Hero will synchronise with exchange.
Quite frustrating that there is no clear information available.
Rob
Thanks, Trentend - I'll take a look. Also Emoze has been suggested.
Anyone tried Emoze?
I have just spoken to someone at Devicewire who seems to know the phone well and has used it a lot - he tells me the phone 'definitely syncs perfectly with Outlook'. Which is nice...
For any kind of PUSH email support, you need a server-backend that can work it.
Meaning: An IMAP mail account (with IDLE support enabled) (like Gmail),
an Exchange account (used a lot in enterprises and such),
or something similar from Blackberry (BIS I believe).
A regular POP account is just that: Too simple to support any kind of push.
Create a gmail account, set your POP account to forward the mail directly to that gmail account, and set that gmail account up for push mail.
I believe gmail even supports multiple identities, so you can use gmail to send mail in such a way that it looks to come from your original POP account.
As for the Outlook sync: I'm curious just as you. Had WinMo and Symbian phones the last xx years, and I'm now waiting for my Hero to be shipped. My first Android experience, so I'll have to see.
Thing is, I don't value 'Outlook' at all. I use three different computers during each and even day, so all my mail is done webbased (and using a central storage). My 'primary' contact list _IS_ my phone. I don't sync it, I make backups.
So I think I will have to import my current contact list into my gmail-contacts, clean it all up and then connect my Android phone to it. But once you've done that, you're set .
dipje said:
For any kind of PUSH email support, you need a server-backend that can work it.
Meaning: An IMAP mail account (with IDLE support enabled) (like Gmail),
an Exchange account (used a lot in enterprises and such),
or something similar from Blackberry (BIS I believe).
A regular POP account is just that: Too simple to support any kind of push.
Create a gmail account, set your POP account to forward the mail directly to that gmail account, and set that gmail account up for push mail.
I believe gmail even supports multiple identities, so you can use gmail to send mail in such a way that it looks to come from your original POP account.
As for the Outlook sync: I'm curious just as you. Had WinMo and Symbian phones the last xx years, and I'm now waiting for my Hero to be shipped. My first Android experience, so I'll have to see.
Thing is, I don't value 'Outlook' at all. I use three different computers during each and even day, so all my mail is done webbased (and using a central storage). My 'primary' contact list _IS_ my phone. I don't sync it, I make backups.
So I think I will have to import my current contact list into my gmail-contacts, clean it all up and then connect my Android phone to it. But once you've done that, you're set .
Click to expand...
Click to collapse
Thank you for this! I guess I'll have to try and do that gmail forwarding thing as the multiple identity thing is vital -if I reply from my phone, it needs to look as if it has come from my office. I'm sure there's an idiot's guide out there somewhere...
bigbamboo5 said:
Thank you for this! I guess I'll have to try and do that gmail forwarding thing as the multiple identity thing is vital -if I reply from my phone, it needs to look as if it has come from my office. I'm sure there's an idiot's guide out there somewhere...
Click to expand...
Click to collapse
I just had a look. I can go to my gmail settings, and there is a tab 'accounts'.
In there the first section is to 'add another email address you own'. You will have to enter your current POP email address, and it will send a verification of some sort to verify the address is yours.
After that you can make that email address as 'default', and set the option to always make mail seem to come from that address, even if the mail you are replying to was sent directly to your gmail account.
I reccon that if you set an email address as 'default' there, you phone (and other) applications will also use it.
Then the only thing to do is set your current POP account to forward mail directly to your gmail account. (Not MOVE mail, but forward / copy it).
Then you have a gmail account 'invisible' to the outside world. Setting up an android phone with a gmail account should be no problem
Oooh!
Ta much!
Hero will sync with Exchange out of the Box
Magic and G1 need an extra App
cboyd said:
Hero will sync with Exchange out of the Box
Magic and G1 need an extra App
Click to expand...
Click to collapse
Exchange, yes - but what about Outlook?

Help with Gmail please....

Hi everyone,
I need help with my friends X10.
We set up a gmail address for her, when she got the phone --> [email protected] but she didn't like that address so she never used it. That address was registered with the phone by going to the mobile section of the googlemail site, and sending a text to the phone.
I have since deleted this account from her phone... the reason being she set up a new address -> [email protected] but it seems she played around with that a bit, trying to synch emails etc
This [email protected] account still appears on her phone because when I look for synchronisation, and look at google, I can see it in a panel. This phone is set up for [email protected].
She decided to set up a third address, yes, we are going to call that [email protected]
She has set up this address on the PC,. and sends her hotmail and other emails to it. We can see on the PC that emails have indeed been moved to the gmail account.
We do not seem to be able to synchronise the [email protected] mail, calendar and contacts with her X10. If I click on the account, I can check mail, calendar and contacts but despite seeing some activity with a synchronisation icon, nothing synchs!
I have also cleared the data from apps ->? google apps.
Any advice? I will meet her tomorrow and will ask her to show me her phone again.
I wonder whether we should delete all email accounts and reinstall.
I don't want to do a factory reset and start again.
Ofiaich ;-)
ofiaich said:
I have also cleared the data from apps ->? google apps.
Click to expand...
Click to collapse
What was wrong with the first and second email?, and have you cleared the Gmail app data too?
XperiaX10iUser said:
What was wrong with the first and second email?, and have you cleared the Gmail app data too?
Click to expand...
Click to collapse
I think she didn't think the names through, so now she dislikes them. The number 3 address is the one she likes.
Yes, I did clear gmail app data but will see her again tomorrow, and repeat that procedure.
Ofiaich

gmail problem...help

my gmail app is not deleting emails from my inbox on my computer just on the phone, any ideas how to fix this?
-javier- said:
my gmail app is not deleting emails from my inbox on my computer just on the phone, any ideas how to fix this?
Click to expand...
Click to collapse
I assume you have IMAP configured correctly?
Sent from Bonsai v 5.0.3
It's not going to.
One method is to use an email client that support IMAP. Then when you sync your email on your computer, the client will make the changes you have made on your phone and vise a versa.
Google search imap gmail for more info. I can't post a link yet.
My phone has has had issues with Gmail as of the last month or so.
Would not delete emails on my Gmail account, but would from within the Gmail application.
Read emails sometimes wouldn't be listed in the Gmail application on my phone.
Opening the Gmail application would automatically bring me to the first unread email rather than the inbox.
A simple phone reboot resolved the issues each time. It all usually happened when I had a phone uptime of 25+ hours.
Stock DI18, not rooted.
Use "m.google.com/sync" as your server, this turns your e-mail into push.
http://www.google.com/mobile/sync/
have u guys changed the account settings or sumthin???
cuz i can do whatever on my gmail in my phone....web based gmail(on pc) updates within a minute, if that.
make sure ur email/contacts/calendar, and junk is backed up. delete the account and try to set it back up. if the problem still persists, its possible u might have to hard reset..that has happened to me once b4
skee/07088 said:
have u guys changed the account settings or sumthin???
cuz i can do whatever on my gmail in my phone....web based gmail(on pc) updates within a minute, if that.
make sure ur email/contacts/calendar, and junk is backed up. delete the account and try to set it back up. if the problem still persists, its possible u might have to hard reset..thats happened once to me b4
Click to expand...
Click to collapse
I also don't run into any problems. I use the Gmail app, and when I delete an email out of my inbox on my phone, it instantly happens on the web based email too? I have never configured IMAP, nor any other functions. Just used the stock gmail app that came with the phone.

[Q] Disable GMail app to prevent marking messages on server

I prefer to use my computer to manage my email, but the GMail app on the rooted nook not only checks the mail, but seems to mark them in such a way that my normal mail client won't download them (Thunderbird set to the POP server). I don't have it set to archive messages, so I am not sure how it is marking them - I assume it is marking them as read, but when I check my GMail on the website they still show as unread. Does anyone know a way to change this behavior? I wouldn't mind completely disabling the app as I really don't intend using my nook as an email client.
Thanks
Turn of Gmail
Setting->Account & Sync->Manage Account->your [email protected] unchecked sync Gmail
vman97 said:
I prefer to use my computer to manage my email, but the GMail app on the rooted nook not only checks the mail, but seems to mark them in such a way that my normal mail client won't download them (Thunderbird set to the POP server). I don't have it set to archive messages, so I am not sure how it is marking them - I assume it is marking them as read, but when I check my GMail on the website they still show as unread. Does anyone know a way to change this behavior? I wouldn't mind completely disabling the app as I really don't intend using my nook as an email client.
Thanks
Click to expand...
Click to collapse
I was having the problem where I would my email, delete it, etc from my phone and it wouldn't update as such on my actual account. I just went to settings>applications>Manage applications>gmail>Clear data & Clear Cache
It started working fine after that.
erm1001 said:
Setting->Account & Sync->Manage Account->your [email protected] unchecked sync Gmail
Click to expand...
Click to collapse
I can't seem to find these settings - are you talking about on the Nook, or in my Gmail account online? In the Nook GMail settings, I find a "Labels" setting which allows me to set what is synchronized and how far back in days to keep sync'ed, but only the 'Important' and 'Starred' entries allow me to select 'Sync None' - the others (like Inbox) don't have that option. I can't find anything in my Gmail settings the gmail website, but maybe I am not looking in the right place...?
Thanks again
Account & Sync is not available under Settings on the NC.
I recommend to use IMAP and not POP with your GMail account in Thunderbird.
Then you'll see all your mails also when read on your NC. They will be indicated as read. The same the other way around: if you read them first in Thunderbird they will be indicated as read in Gmail on your NC.
Also moving to folders (changing labels in GMail speak) works both ways. Read up on using IMAP on the Gmail help pages.

Offline Gmail

Had my Iconia for 2 weeks now, and finding new uses for it all the time.
It is a wifi only version, and I have a job that has me outdoors, and away from wifi for most of the day.
I want to cache all of my gmail messages (including attachments) so that I can view and use them offline.
Is there a setting for this, or is there an app?
Running Honeycomb.
Thanks.
I look for this also.
- another solution is
tether your phone with your tablet, and you will access online via phone... backup plan but still usefull sometimes.
You just need to setup gmail in the regular email app. Go to settings, accounts and sync, add account. Use the exchange (corporate) account type. User name is your full gmail email address. Server is m.google.com
It works.
beaups said:
You just need to setup gmail in the regular email app. Go to settings, accounts and sync, add account. Use the exchange (corporate) account type. User name is your full gmail email address. Server is m.google.com
It works.
Click to expand...
Click to collapse
Wow. Thanks for the tip. This is my first time hearing about this.
Should I setup my main account as Google, Exchange, or both?
Sent from my GT-P7510 using Tapatalk
^Not sure. GMAIL gets setup in the native app due to setting up your google account (for market, etc.). Not sure if you can remove it from the GMAIL app. Only drawback is double notifications for emails coming in to your gmail address. I suppose you could turn off notifications for the gmail app if it bothers you.
ja_vander said:
I want to cache all of my gmail messages (including attachments) so that I can view and use them offline.
Is there a setting for this, or is there an app?
Click to expand...
Click to collapse
Do you need _all_ of them? Or just a subset? If you apply an "offline" label in gmail, then you can go into the gmail app and under label options, tell it to sync all of the "offline" label, rather than the default (4 days).
If you do actually need all of them, then I guess you could just apply the "offline" label to everything...
Thanks for all the help.
Still having some problems. When I set up the new account to sync in the regulat email app, it wants to set it up as imap, not as an exchange account type. Maybe I am doing this incorrectly?
I only need to sync one folder, and I figured out how to get the GMail program to sync all those messages, but each one has an attachment which is what I really need, and the attachments do not sync.
Getting close, but not quite what I need yet.
That's odd. The attachments sync fine for me for synced messages in the gmail app?
ja_vander said:
Thanks for all the help.
Still having some problems. When I set up the new account to sync in the regulat email app, it wants to set it up as imap, not as an exchange account type. Maybe I am doing this incorrectly?
Click to expand...
Click to collapse
That's correct, you should add a "Corporate" account via Settings.
It seems now that the GMail app set to sync all mail (not just 4 days) is syncing the attachments for offline use. I am happy!! Thanks for the help everyone.

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