[Q] [NEED HELP] bottom screen's tactil don't work!!! - Nexus 4 Q&A, Help & Troubleshooting

Hello,
I have a problem with my nexus 4, this moorning when i have tried to unlock my phone there was a bug, like if touch the screen on many spots at the same times, it has open my phone calls, my camera etc... so i have turn off the phone but when i reboot it when the phone ask me to enter my PIN code i can use the tactil with the number "1 2 3 4 5 6 7 8 9" but with the "0" and the arrow to valid my pin don't work....
So i can't unlock my phone, i can't call google because i haven't a another phone who use a micro sim card ....
To inform you : i have never root my phone, i have not allow the usb debug mod, i have not install apps for battery life or for personnalize the phone's boot and to finish when i try to use the recovery mode it tell me a thing like "no command" ( "aucune commande" in french)....
Thanks you very much to help as fast as you can because i can't do nothing with it... And sorry for my bad english.

Someone have somes advices or tricks for me ? pleaze
What is the time needed to have the replacement of the phone ?
Do you know if i can expect something from google for had sell to me a device which stop working after a month of use and let me without any other communication way ?

system04d said:
Someone have somes advices or tricks for me ? pleaze
What is the time needed to have the replacement of the phone ?
Do you know if i can expect something from google for had sell to me a device which stop working after a month of use and let me without any other communication way ?
Click to expand...
Click to collapse
at the "no command" press power (hold it) and tap volume up (once) this should give you the option to factory reset, since in your first post you said you werent able to.

denja12 said:
at the "no command" press power (hold it) and tap volume up (once) this should give you the option to factory reset, since in your first post you said you werent able to.
Click to expand...
Click to collapse
Thanks... It's the first thing i have read which help me to make a recovery but...
I still got my problem... I think i will be force to do a replacement process... What can expect from google for it ? And the delayd needed ?

Related

Pattern Lock Attempt Bug, Locked Out Of X10

Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.
i guess don't use pattern lock is my suggestion. is there something else that can be used instead of pattern lock?
Sagaxide said:
Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.
Click to expand...
Click to collapse
Might sound like a silly suggestion... but have you tried powering off. taking the battery and sim card out.. give it 30 seconds or so then put it all back together again.. might let you try your google account details then..
Did same, had to seus to get back in Lucky was 1st day owning so not bothered.
You mention the call thing, can you not disable the pattern lock whilst in call ?. I didnt know the phone could take a call when locked out so didnt try.

[Q] screen trouble

Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Did you install any cab or custom settings?
Yes, i'm using throttlelauncher with WP7 theme but when the screen is stuck, i have two choices :
Remove the battery to start again, without throttlelauncher started .
Restart the HTC with Mymobiler if the HDmini is connected.
At the end, the problem stays on.
I only have to wait for some time and then the touchscreen works again... by itself !
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
francois64 said:
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
Click to expand...
Click to collapse
Try to ask for a new device (if it's still under warranty )
bart3385 said:
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Click to expand...
Click to collapse
Maybe your device is blocking so hard that your keys and screen both don't work anymore. I have had that too once Maybe Trottle causes this?
Madmatt
The problem is to be sure that a software is the problem origin; before i ask for the PDA to be replaced by my operator.
Try to do hard reset. Install only the basic stuff. (Minus Throttlelauncher.) See if the phone goes back to normal.
_Madmatt said:
Try to ask for a new device (if it's still under warranty )
Click to expand...
Click to collapse
That's a possible option.
Somehow, i'm not allowed to make that kind of suggestion anymore. Someone keeps on following me and make a mockery whenever i mention anything like that.
Anyway, try to check software problem first. As i first did on my own device. Before i've ascertained it is defective hardware.
francois64 said:
Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Click to expand...
Click to collapse
It is normal, sometimes, it doesn't respond, lame htc hd mini. I have this problem long ago.
Thank's for your suggestions.
Today, the phone is completly stuck.
That's why i don't think it is a software problem.
I can' even entry the PIN code.
i've tried a Hard reset, to flash back to Original Rom = nothing more.
So i've asked Orange for an exchange under garanty...
That's a good move.
In some areas, a high percentage of units need replacement.

Lockscreen rotates by itself and freezes RIGHT AWAY! HELP

Dear all,
I've just received my N4 for a couple of hours. It's a brandnew one from U.S market.
Right after unboxing, I switched it on and signed in my Google account. Everything run just fine for a couple of minutes when i swipe through those introduction steps from a Brandnew Vanilla Android. After that, it went wild.
When i turned the screen on the 2nd time of its life time, the Lockscreen rotated automatically and then just hang there. The whole device freezed right after the screen was turned on THE 2ND TIME!. It forced me to press and hold Power button to restart the device, but that problem continues to occur on every working sessions.
Right now i have to completely turn it off and don't know how to fix yet
A just-unboxed-device with a fault like this? Life's Sucking, not Good LG!
What can i do now? Please give me some advices, i'm very frustrating right now.
Thanks in advance.
UPDATE: Now after trying to unlock bootloader, root, flash custom ROM (xenonHD), even tried to disable all lockscreen types (currently set to None), it appears that the whole device will freeze after exactly the 2nd time of screen-on! How on earth does this s**t occur????
Anyone? Please help
looking for help......
I must say this is a rare case; I've never heard of something similar before.
Email google and see what they say:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
They will replace all defective devices within 15 days of shipping so don't worry.
innumerabilis said:
I must say this is a rare case; I've never heard of something similar before.
Email google and see what they say:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
They will replace all defective devices within 15 days of shipping so don't worry.
Click to expand...
Click to collapse
Problem is the device now is in Vietnam, and it'll take much time to deliver it back to Google.
Wish someone would have a solution...
Try to get into safe mode and disable screen rotation:
Using LG Nexus 4 LG E960 Safe Mode
To recover your phone when malfunctioning.
1. Turn off your phone and reboot. When you see the booting animation press and hold the Volume Down Key . Your main screen will then be displayed with the words "Safe mode" in lower left corner.
2. From the Home screen, tap the Menu Key and tap Settings > search for disable screen rotation
Click to expand...
Click to collapse
If that doesn't work, try to reset to factory:
LG Nexus 4 hard reset LG E960
If you forgot your LG E960 unlock pattern password. Recovery solution for LG Nexus4Â Andorid phone
Using the hard reset aka factory reset on Nexus 4, resetting nexus4,
All data will be lost! Back up any important data before doing a hard reset.
Read ALL steps before attempting.
1. Turn the phone off.
2. At the same time press and hold Volume Down Key + Power/Lock Key .
3. When phone vibrates, release keys and repeatedly tap the Back Key + Home Key until the green Android Robot animation appears.
4. Your device will perform a hard reset.
If logo appears, start over from step 1.
All data will be lost!
Hard reset will take for a minute and after that your Android phone will reboot.
Click to expand...
Click to collapse
Source for steps: http://www.hard-reset.com/lg-nexus-4-hard-reset.html
innumerabilis said:
Try to get into safe mode and disable screen rotation:
If that doesn't work, try to reset to factory:
Source for steps: http://www.hard-reset.com/lg-nexus-4-hard-reset.html
Click to expand...
Click to collapse
Thank you for being so kind. I've just tried and no luck.
By somehow, if it manages to turn all the lockscreen and homescreen to landscape, it will be fine. But i know the N4 cannot rotate homescreen, so this is definitely WEIRD! I feel that the "spirit" of a tablet's OS is running inside my phone, and it decides not to run at all LOL
seems that RMA's the only choice....

OPT Volume UP button stuck in pressed position -> device not booting

Hello,
I have a problem with my OPT. The "Volume UP" button stuck in pressed position.
Because of the battery the phone went off but after charging it want start again.
I guess because of the pressed Volume UP + Power nothing happens.
After more than one week of fighting with the support (the issue was always escalated to the next level, remote session, bla bla bla.. but nothing happened) the problem finally was redirected to the "RRR" repair and return... and now I thing that at some point I will have a chance to send this brick back.
However, Is there a way to get my data out of it before I send the phone back?
If it would be out of warranty I would just unscrew the plastic battery cover and push the button back...
Best
dim
No Ideas?
I don't need a step by step how to.
just, is it possible? and if so, give me some buzz words (toolkits, what to check and so on)
For example If I plug it in my PC I see in the device manager QHSUSB_BULK as unknown device (good sign) but for now it refuses to install the driver from https://developer.android.com/sdk/win-usb.html
There is a sign of live.
when I let the phone rest for several hours and then press power, there is a short vibrating response and I the screen shows for less than a second the fastboot logo. Then the screen gets dark.
To repeat this I need to wait several hours.
any help appreciated
I think this is a hardware issue, send it to repair
Sent from my ONE A2005 using Tapatalk
Thanks for the answer,
and yes, it is a hardware problem. The question was more like: is there a way to start or backup/reset the phone from this state.
Like I said, the phone is recognised by the mac and PC (showing up as QHSUSB_BULK)
Theoretically with pressed Vol UP button it should start in to fastboot mode.
I managed to install the driver on the PC but the phone is not recognised by fastboot
same on mac.
So if some one has an Idea how to get to the data in this phone please help
vonera said:
Thanks for the answer,
and yes, it is a hardware problem. The question was more like: is there a way to start or backup/reset the phone from this state.
Like I said, the phone is recognised by the mac and PC (showing up as QHSUSB_BULK)
Theoretically with pressed Vol UP button it should start in to fastboot mode.
I managed to install the driver on the PC but the phone is not recognised by fastboot
same on mac.
So if some one has an Idea how to get to the data in this phone please help
Click to expand...
Click to collapse
I don't think you can back up from that stage. As it is a button related issue, I don't think OnePlus will erase any data on the device. Contact OnePlus and ask them if they can make a back up. Submit a ticket on the OnePlus support page.
krishna442 said:
I don't think you can back up from that stage. As it is a button related issue, I don't think OnePlus will erase any data on the device. Contact OnePlus and ask them if they can make a back up. Submit a ticket on the OnePlus support page.
Click to expand...
Click to collapse
Thanks,
I've contacted them, and it took almost 3 weeks to get an appropriate answer. They told me that the device will be replaced and there is no way that they could provide me my data..
vonera said:
Thanks,
I've contacted them, and it took almost 3 weeks to get an appropriate answer. They told me that the device will be replaced and there is no way that they could provide me my data..
Click to expand...
Click to collapse
Oh damn. Anyway, new OPT

Lemfo lem7 screen locked and factory reset

I bought a Lemfo lem7 smartwatch yday through aliexpress. During settings I switched the screen lock option and now cant unlock the screen doing whatsoever. I have rebooted by pressing the power button to no avail. Can anyone help? How can i do a factory reset as this watch has a single button?
About the same question
I got mine ordered at Banggood 2 days ago, and tested it's feature's without SIM card so far. Last test was company email configuration using exchange account setup. All worked out fine except the required pin-code unlock to start Andoid (after reboot watch).
After a while i got annoid to use the pincode input, and liked to get rid of the exchange account so i deleted this account in my LEM7.
But next reboot, i still got this pin code input screen but without onscreen keyboard !!
So the same question as topic starter, how to restore - do a factory reset with only one physical button ?
Or using the supplied smartwatch-dock with USB connection at Windows computer.
What procedure ? Software ? How to obtain factory ROM not having any backup ?
Next i will send Banggood.com service request.
thanks for any support , Hans
Yeah. Anybody knows please respind. How to do a factory reset with one physical button?
Have anybody found the solution to rsset LENFO LEM7 physically??
Go to proboards, maybe they can help http://roundandroidwatches.proboards.com/thread/2252/lemfo-lem7-discussion-thread
Hello,
I guess you have to hold the power button in booting process. So long pressing power button for 10 second to reset watch and then during booting again long pressing power button. I guess then you will see new boot menu where will be HARD RESET option. This process is more or less same for all Android devices
Good luck,
Marek
Make a reset using your Google account!
Klex Duffman said:
Make a reset using your Google account!
Click to expand...
Click to collapse
And how would this fix a device what does not start Andriod before entering 4 numbers at the same device what does not shows a keyboard to enter these numbers ?
No, neither a solution.
Meanwhile i've returned my LEM7 to supplier Banggood, got my money including shipping costs refund. And have bought a THOR4 smartwatch instead. But i would not try to enable the security setting to input a pincode anymore neither at my current THOR4 device.
Another thing, experience of the passed weeks having a 'cheap' smartwatch with all it's features including 4G , most apps running on a small and round display and very tiny onscreen keyboard are hard to use. Or not even to install when required to tap at YES / NO the yes or no is not visible on the screen neither full round or squared display setting.
Using a 2 (micro) sim card of my provider, can only use one device (watch or smartphone) at the same time. Have to set one in airplane mode to use the other as a phone .
And have you ever entered a password at onscreen keyboard on 1.34" round display ? not easy done for shure i can say !
Do consider the smartwath as a nice gadget, practically spoken prefer to use smartphone or larger display sizes .
Best regards, Hans
byzi said:
Hello,
I guess you have to hold the power button in booting process. So long pressing power button for 10 second to reset watch and then during booting again long pressing power button. I guess then you will see new boot menu where will be HARD RESET option. This process is more or less same for all Android devices
Good luck,
Marek
Click to expand...
Click to collapse
Doesn't seem to be working
gilesrm said:
Doesn't seem to be working
Click to expand...
Click to collapse
Finally succeeded. Couldn't do it from my pc but the Lemfo still had bluetooth on. I paired it with my smartphone, connected and I was able to erase all. Now the tedious reinstalling except the suspect app, whuich had been ok until the latest update. You had the right solution, thanks
I have LEM11 and my my kids forgot smart watch’s passcode and currentry I can’t login.How can I do factory hard reset?

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