Nexus 4 rebooting constantly... - Nexus 4 Q&A, Help & Troubleshooting

Just received Nexus 4 from US friends to here in India. I am getting constant reboots. They are very very frequent. Like once in every 10 minutes. Generally occurring when I make calls and into it 10 seconds. Seems like its hot reboot.
I received it in Android 4.2, which I immediately updated to 4.2.1, so I have no experience if it had the issue in 4.2.
I tried the following:
1) Factory Reset
2) Putting it back to Android 4.2
3) The latest nightly build of CM 10.1
The issue existed everywhere. I also have logcat constantly recorded before the reboots. Here is one of the instants:
http://pastebin.com/4JPW20xu
Any suggestions or advice? As of now I am planning to send it back to US for getting it replaced. But I want to try every possible solution in case it is a software issue..
Thanks in advance

Flash a custom kernel such as Franco. Kernel is what throttles your phone in temperatures etc.
Sent from my Nexus 4 using xda premium

Lemme try that, though CM 10.1 build kernel had the same issues.

Tried franco kernel. Still the same issue is there.
CPU Spy is not showing more times at higher frequency. Is temperature throttle possible?

zephiK said:
Flash a custom kernel such as Franco. Kernel is what throttles your phone in temperatures etc.
Sent from my Nexus 4 using xda premium
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I doubt these are thermal reboots.. It is probably something wrong internally that is causing it. Bad eMMC maybe?
Sent from my Nexus 4 using Tapatalk 2

joshnichols189 said:
I doubt these are thermal reboots.. It is probably something wrong internally that is causing it. Bad eMMC maybe?
Sent from my Nexus 4 using Tapatalk 2
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So good thing will be to get it replaced I guess..
Sent from my GT-I9300 using xda premium

Related

Current status

Good day, what is the current status for your nexus s self rebooting issue ?
No reboots whatsoever
NSCollab 60 with latest Franco kernel, 110 liveOC with a little undervolting, Deep idle enabled.
None
Sent from my Nexus S 4G using Tapatalk
There is a reboot issue?
Sent from my Nexus S
DZG said:
Good day, what is the current status for your nexus s self rebooting issue ?
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Click to collapse
None... there is no issue. That said if you under volt too much...
Bounced off a tower to a forum near you!
Non existent.. ASOPs ICS running strong
Sent from my Nexus S 4G using xda premium
http://www.google.com/support/forum...4f&hl=en&fid=1b777a366748b64f0004b3418a290418
DZG said:
http://www.google.com/support/forum...4f&hl=en&fid=1b777a366748b64f0004b3418a290418
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1376013
Greetz
DZG said:
http://www.google.com/support/forum...4f&hl=en&fid=1b777a366748b64f0004b3418a290418
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Click to collapse
Sorry don't have them
Bounced off a tower to a forum near you!
Perhaps the problem is with ota build. Most here are rooted with custom rom. Are you by chance running a custom rom or the stock one that was sent over the air?
Sent from my Nexus S 4G using xda premium
Bruce lee roy said:
Perhaps the problem is with ota build. Most here are rooted with custom rom. Are you by chance running a custom rom or the stock one that was sent over the air?
Sent from my Nexus S 4G using xda premium
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phone is default updated OTA
Then perhaps you can root and install a custom rom. It seems to me when I download a custom rom ota, its more likely to be corrupt. If its stock you want, it's available here. Better yet you might try Pete's Bugless Beast- stock with some additional enhancements. That way you get the stock a stock experience ... but better
Sent from my Nexus S 4G using xda premium
It was the other way round for me, I've only had the rebooting issue on my 9023 when I was using a couple of different cm roms, and it went away when I went back to stock. Have tried some other non cm roms, but not for long enough to show any effects.
No reboot, fortunately
That's an issue with 2.3.1, just update to 2.3.4 ota and it should be gone
Sent from my Nexus S using XDA App
scrapperstoo said:
It was the other way round for me, I've only had the rebooting issue on my 9023 when I was using a couple of different cm roms, and it went away when I went back to stock. Have tried some other non cm roms, but not for long enough to show any effects.
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The CM reboots and sod are know bugs for CM and many have reported the problem stems from the flashing alternative kernel. I've been on GLADOS CFS @ 1.4 for several days now and have had absolutely no problems.
Sent from my Nexus S 4G using xda premium
I've never had any random reboots on my NS4G...nor have I even heard of this being an issue with the NS line, at all. I've been flashing new roms/kernels like crazy for the last 3 months I've been using this phone...the longets I think I've gone without a single flash is probably 4 days....and I've never had a single hardware issue of any kind These phones seem really rock-solid to me!!
They've turned a Samsung hater into a Samsung fan overnight!!! I'd buy a GN in a heartbeat if I hadn't JUST bought my NS4G lol

Harsh kernel on cm10 issue

Anyone else getting the sleep of death with this ROM and kernel combo?
Sent from my Nexus 4 using xda premium
I get sod with harsh kernel too, ever since it changed to 4.2.2. It happens every time the screen goes off for a minute when not on charger. I never get sod with any other kernel.... shrugs
Yep same here been happening here all morning since I installed it. Pushing the eject button on this one
Sent from my Nexus 4 using xda premium
Never happened to me
Tapalked with a Nexus⁴
Maybe your voltages are too low? Or maybe try a different governor/scheduler combo such as Ondemand and CFQ or ROW or something. Still, I'm not sure ...
Switched to orca......loving it
Sent from my Nexus 4 using xda premium

Nexus 4 HORRIBLE Battery Drain, Getting hot

My nexus 4 has horrible battery drain and gets INSANELY hot when I'm doing things like browsing and using twitter apps etc, It gets even hotter and droped about 1% every 40-50 seconds when playing a game Like GTA 3.
Never had such bad problems before. Is there a fix?
Greenify
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TheNerd:] said:
Greenify
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I need an actual fix. Many people have this problem it isn't something that can be solved with an app.
This is a fix
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TheNerd:] said:
This is a fix
Sent from my Nexus 4 using Tapatalk 4 Beta
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Hasn't changed anything
I'm not rooted also.
If it's stock the only problems can arise from the apps installed
Sent from my Nexus 7 using Tapatalk 4 Beta
I am on stock rom and kernel but i have never experienced something like this , are you using custom kernel ?
Sent from my Nexus 4
No, as I said, many people have had these problems, it does not come form apps installed.
the google stock kernel kind of swings between bad and good. i've had it go hot and munching away battery or stay cool and deliver 2 days on regular use. i would suggest you try a custom kernel like franco, that has kind of stabilized it for me and i can forget about the kernel again.

Sleep of Death/Deadlock

So, I have my phone rooted running a modified version of CM10.2. Recently, my phone started going into a "sleep of death" while charging overnight, where the phone is still on but is nonresponsive, requiring me to reboot. So I downloaded Safe Charge and it helped... Kind of. Now instead of going SoD every night, it only does it sometimes.
So, is what I'm experiencing part of the infamous JSS ROM deadlocks I've been hearing about? And is there some way to fix this, or am I just going to have to deal with it until KitKat comes out?
Sent from my Nexus 4 using xda app-developers app
jspitzer221 said:
So, I have my phone rooted running a modified version of CM10.2. Recently, my phone started going into a "sleep of death" while charging overnight, where the phone is still on but is nonresponsive, requiring me to reboot. So I downloaded Safe Charge and it helped... Kind of. Now instead of going SoD every night, it only does it sometimes.
So, is what I'm experiencing part of the infamous JSS ROM deadlocks I've been hearing about? And is there some way to fix this, or am I just going to have to deal with it until KitKat comes out?
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
flash stock, you wont have to deal with it.
jspitzer221 said:
So, I have my phone rooted running a modified version of CM10.2. Recently, my phone started going into a "sleep of death" while charging overnight, where the phone is still on but is nonresponsive, requiring me to reboot. So I downloaded Safe Charge and it helped... Kind of. Now instead of going SoD every night, it only does it sometimes.
So, is what I'm experiencing part of the infamous JSS ROM deadlocks I've been hearing about? And is there some way to fix this, or am I just going to have to deal with it until KitKat comes out?
Sent from my Nexus 4 using xda app-developers app
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SoD seems to show up randomly... I've heard that JWR ROMs have less SoDs than JSS so you could try one, or if your not into switching ROMs here is an app (free) that could help you. It's called Safe Charge, and the comments say that it works great.
If you read my OP, I already have Safe Charge installed and am still getting sod. I really like the ROM I'm using, but I may just have to switch to avoid this unfortunate issue.
Sent from my Nexus 4 using xda app-developers app
jspitzer221 said:
If you read my OP, I already have Safe Charge installed and am still getting sod. I really like the ROM I'm using, but I may just have to switch to avoid this unfortunate issue.
Sent from my Nexus 4 using xda app-developers app
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Oops I guess I missed that part... I'm pretty sure that you can find a near similar ROM/kernel setup for JWR... If all else fails, try stock...
(Oh and if you can still RMA it, do it. People have speculated that its a hardware issue...)
No worries. I'm trying out SlimBean because I hear that doesn't have the issues, but not being able to use Franco with it is a bit of a bummer. In fact I haven't yet found a third party kernel that does work with it.
Sent from my Nexus 4 using xda app-developers app
I had this happen to me with a particular rom. Everything was great until id lock the phone, then try to unlock and see nothing but a black screen. I switched roms and it never happened again.
Sent from my SGH-I317M using xda premium

Gs4 hot?

I just got a gs4 and am coming from the gs3. Does this phone run hot normally? Seemed warm on stock and hotter once I tried to install the freegs4 ROM. Even shut down twice.
Edit: flashed a different ROM and kernel and am all good.
Sent from my Nexus 7 using xda app-developers app
Yeah I noticed when flashing certain Roms and setting it up, it gets very hot that it shuts itself off.
Sent from my SPH-L720 using Tapatalk 4
Always a kernel man not the rom
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bonebeatz1234 said:
Always a kernel man not the rom
Sent from my SPH-L720 using XDA Premium 4 mobile app
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Not true on my part. I've flashed stock deodexed MF9 rom with Stock MF9, Agats, and Ktoonz kernel. All resulted in the phone heating up and shutting down on its own.
Sent from my SPH-L720 using Tapatalk 4
daniel4653 said:
Not true on my part. I've flashed stock deodexed MF9 rom with Stock MF9, Agats, and Ktoonz kernel. All resulted in the phone heating up and shutting down on its own.
Sent from my SPH-L720 using Tapatalk 4
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You might want to take it to sprint in that case, only time it gets semi hot is when im using wifi hotspot and making a call at same time on my part
Sent from my SPH-L720 using XDA Premium HD app
So I have tried 4 different ROMs and 3 different kernels and the heat issue keeps happening. Right now I was using the latest Venum ROM and the ktoonz kernel and the phone shut off due to the heat. Stupid phone, I just got it on Sunday. Never had this issue on my epic or e4gt or gs3.
Sent from my Nexus 7 using xda app-developers app
dante32278 said:
So I have tried 4 different ROMs and 3 different kernels and the heat issue keeps happening. Right now I was using the latest Venum ROM and the ktoonz kernel and the phone shut off due to the heat. Stupid phone, I just got it on Sunday. Never had this issue on my epic or e4gt or gs3.
Sent from my Nexus 7 using xda app-developers app
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are you overclocking or undervolting on ktoonz? when does it got hot? whats running in the background?
xxaddictedxx said:
are you overclocking or undervolting on ktoonz? when does it got hot? whats running in the background?
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The only kernel adjustments were to the governor and scheduler (using smartass and sio, no alterations to either). I just tried using the rescan media disabler apk to see if maybe my media was causing the phone to run hot. It seemed to be the only thing going in the background.
Sent from my SPH-L720 using Tapatalk 2
dante32278 said:
The only kernel adjustments were to the governor and scheduler (using smartass and sio, no alterations to either). I just tried using the rescan media disabler apk to see if maybe my media was causing the phone to run hot. It seemed to be the only thing going in the background.
Sent from my SPH-L720 using Tapatalk 2
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is it heating up during usage,charging,sitting there......? have you actually physically looked at the battery to make sure its not cracked or swollen?
xxaddictedxx said:
is it heating up during usage,charging,sitting there......? have you actually physically looked at the battery to make sure its not cracked or swollen?
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Usually the heat starts when I am using the phone, which is usually browsing the internet or reading up on sports news. Screen off or charging I have been OK so far. As far as the battery, it appears to be in good physical condition. I also have 2 OEM batteries by Anker that experience the same issue. So far so good, though - been using the phone moderately since the last shut down earlier today and it seems ok at this moment.
dante32278 said:
Usually the heat starts when I am using the phone, which is usually browsing the internet or reading up on sports news. Screen off or charging I have been OK so far. As far as the battery, it appears to be in good physical condition. I also have 2 OEM batteries by Anker that experience the same issue. So far so good, though - been using the phone moderately since the last shut down earlier today and it seems ok at this moment.
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if it heats up really bad again try underclocking a step and see if that helps.....phone might be getting hot because your chip is poorly coated and the higher frequiencies are heating it up enough to shut the device down. you may have to underclock by one or 2 steps to ensure its not a consistent issue.....worth a shot anyways. unless you do high graphic gaming and multitask with 8 apps at once your really dont need the higher clock speeds anyways.
xxaddictedxx said:
if it heats up really bad again try underclocking a step and see if that helps.....phone might be getting hot because your chip is poorly coated and the higher frequiencies are heating it up enough to shut the device down. you may have to underclock by one or 2 steps to ensure its not a consistent issue.....worth a shot anyways. unless you do high graphic gaming and multitask with 8 apps at once your really dont need the higher clock speeds anyways.
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Good idea, hopefully I won't need to! Appreciate the feedback.
If you just got this phone Friday then I would return to stock, run triangle away and exchange it. What you describe isn't normal, why take a chance and get stuck with a bad phone when you are within the exchange window.
Sent from my GT-N5110 using Tapatalk 4
Try the stock kernel and rom and if it still get hot take it back. Try stock kernel it works man the others just cause me trouble.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Thanks all. I loaded up the latest Sac ROM and ktoonz kernwl, but disabled media scanner. No more hot issues. I guess it running like crazy in the background caused the battery to commit suicide.
Sent from my SPH-L720 using Tapatalk 2
Seriously guys, your S4 doesn't heat up at all???
I'm back to 100% stock everything (kernel, rom) and running this for a couple weeks. I've completed several factory resets and whatnot as well through those weeks. I know my install was clean as could be.
Now, my phone gets hot at seemingly random times. sometimes playing games, for sure while navigating with GPS and sometimes when its just sitting there. I monitor things with Better Battery Stats and keep an eye on the CPU Spy. I'm achieving deep sleep most often. Some of this is caused by the god awful Sprint service here and the constant search for signal, but I was hoping that this wouldn't get as hot as the S3.
so, should I seek a refurb from Sprint? I have the insurance. I am just afraid that a refurb would do me no better.
My biggest gripes are heating up occasionally, WiFi disconnect issues. I hope 4.3 can help some of these.

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