Setting up T-Mobile Voicemail on Nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

Hey guys, I'm trying to get some support on setting up voicemail on the Nexus 4 for T-Mobile. I've been doing a couple of hours of research and haven't run across anything substantial. If anyone can help me that would be awesome!
Also note: I also tried downloading T-Mobile's voicemail app and it wouldn't set up properly. The app would say it couldn't setup properly at the time.
Sent from my Nexus 4 using xda app-developers app

Never tried T Mobile Voice mail. I just have everything forwarded over to my Google Voice which provides Voice mail. That's always an alternative if you can't get the T Mobile one working.
Sent from my Nexus 4 using xda premium

Where are you?

Why would you not just use Google voice?
Sent from my Nexus 4 using Tapatalk 2

How do I forward my regular voicemails over to Google Voice?
Sent from my Nexus 4 using xda app-developers app

bongostl said:
Why would you not just use Google voice?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I do use it (and love it), just still need to access VM for my regular number.
Sent from my Nexus 4 using xda app-developers app

avemn1 said:
I do use it (and love it), just still need to access VM for my regular number.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Change the voice mail to Google Voice. Install the app and go through the installation procedure and have voice mail go from "My Carrier" to "Google Voice"
Sent from my Nexus 4 using xda premium

zephiK said:
Change the voice mail to Google Voice. Install the app and go through the installation procedure and have voice mail go from "My Carrier" to "Google Voice"
Click to expand...
Click to collapse
Note that this doesn't work for prepaid accounts.

Solutions Etcetera said:
Note that this doesn't work for prepaid accounts.
Click to expand...
Click to collapse
Really? That's quite unfortunate
Sent from my Nexus 4 using xda premium

avemn1 said:
Hey guys, I'm trying to get some support on setting up voicemail on the Nexus 4 for T-Mobile. I've been doing a couple of hours of research and haven't run across anything substantial. If anyone can help me that would be awesome!
Also note: I also tried downloading T-Mobile's voicemail app and it wouldn't set up properly. The app would say it couldn't setup properly at the time.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Did you hold down 1 in the dial pad? It should take you directly to your voicemail or have you configure it. It worked that way for me when I was on contract and still works the same using prepaid.

zephiK said:
Really? That's quite unfortunate
Click to expand...
Click to collapse
Yup... I don't know why, but conditional call forwarding is not supported on any of the prepaid plans.

zephiK said:
Change the voice mail to Google Voice. Install the app and go through the installation procedure and have voice mail go from "My Carrier" to "Google Voice"
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
It works wonderfully! Thanks!

awtacular said:
Did you hold down 1 in the dial pad? It should take you directly to your voicemail or have you configure it. It worked that way for me when I was on contract and still works the same using prepaid.
Click to expand...
Click to collapse
I sure did. It then says, "You've reached the voicemail system. If you have a mailbox on this system, press star...". I proceeded with star and entered my phone number and it says it's "invalid". Lost in terms of why it's asking that. I'm used to the general - setup your mailbox prompt. Some reason, it doesn't exist here.

T-Mobile visual voicemail app works for me. If you're on WiFi, turn it OFF during the initialization. Once you're all setup, you'll be good to go.

avemn1 said:
I sure did. It then says, "You've reached the voicemail system. If you have a mailbox on this system, press star...". I proceeded with star and entered my phone number and it says it's "invalid". Lost in terms of why it's asking that. I'm used to the general - setup your mailbox prompt. Some reason, it doesn't exist here.
Click to expand...
Click to collapse
I didn't have any problems with my voicemail. I've had T-Mobile for a while and all I did was get a new sim card and had it activated and my voicemail was working with no problems at all with my Nexus. Also I found this from T-Mobile support...
"To access the voicemail main menu, follow these steps:
Note: Make sure you are not roaming when attempting to set up voicemail for the first time.
1.Dial 123 or hold down the 1 key
2.Press Send.
3.Enter the last 4 digits of your mobile number as your voicemail password.
4.Follow the tutorial to set up your voicemail password and greeting.
Note:
•If you decline to set up the voicemail password and/or greeting, the tutorial plays each time until you set up both the password and greeting. Therefore, it is optimal to activate both features during initial setup."
Also if that doesn't work try calling your cell number from your land line and hit * when you get your voicemail if it lets you.

Are calls to T-Mobile voicemail count toward 100 minutes($30 plan) limit?

awtacular said:
I didn't have any problems with my voicemail. I've had T-Mobile for a while and all I did was get a new sim card and had it activated and my voicemail was working with no problems at all with my Nexus. Also I found this from T-Mobile support...
"To access the voicemail main menu, follow these steps:
Note: Make sure you are not roaming when attempting to set up voicemail for the first time.
1.Dial 123 or hold down the 1 key
2.Press Send.
3.Enter the last 4 digits of your mobile number as your voicemail password.
4.Follow the tutorial to set up your voicemail password and greeting.
Note:
•If you decline to set up the voicemail password and/or greeting, the tutorial plays each time until you set up both the password and greeting. Therefore, it is optimal to activate both features during initial setup."
Also if that doesn't work try calling your cell number from your land line and hit * when you get your voicemail if it lets you.
Click to expand...
Click to collapse
I appreciate your help! I definitely thought the same. After contacting T-MO, they said that the feature has been turned off. I have no clue how this has happened when the only change has been me ordering a micro-sim and activating it.. Weird! But all is well..
Again, I truly appreciate your guy's help! You are awesome..

Related

Anyone here use You Mail on their Atrix?

If so have you got it to work on your phone, I set it up as I did on my Tilt 2 and all seemed fine...
So today I get a voicemail and I dial my You Mail number and it says I have no messages
So I then call my number to be brought to the att voicemail box and my message is waiting in here
Any insight would help
Mine isnt having issues. Just tried it to be sure. Sounds like for some reason your att mailbox is in use now. Try resetting up youmail maybe?
I'm having the same problem
I set up YouMail but all my voicemails are still going to my old voicemail box. When I first installed it, it seemed to work fine and it downloaded some messages. But now all new messages go to the old voicemail box. Do anybody have any ideas?
i stumbled across (you mail) last night, got excited installed it, went to register and of course gotta have a US number for it to work. yet again Canadians no go.
EDIT: sorry for the rant. it has nothing to do with your questions, just saw the post and decided to reply.
I had to change the numbers in the call forwarding section of the phone settings. Did the same in the voicemail settings. Now when I push and hold "1" it dials YouMail.
Sent from my MB860 using XDA App
you just need to reactivate your call forwarding to YouMail. dial this..
*004*17142043114# and press call...
purepulse64 said:
you just need to reactivate your call forwarding to YouMail. dial this..
*004*17142043114# and press call...
Click to expand...
Click to collapse
This did not work I got
Call forwarding
Connection problem or invalid MMI code
You'll need to set it manually go to settings -> call settings -> call forwarding
You'll change: when busy, unanswered, unreachable
Use the number +17142043114
Sent from my MB860 using XDA App
purepulse64 said:
You'll need to set it manually go to settings -> call settings -> call forwarding
You'll change: when busy, unanswered, unreachable
Use the number +17142043114
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Good looking on the info
Will test to see if it works
It works, thanks a lot
Wow it worked, Thanks a lot
NP I know you want YouMail to work... it rocks
Sent from my MB860 using XDA App
noo, use google voice
Supish said:
noo, use google voice
Click to expand...
Click to collapse
Doesn't work in my area (USVI)
Sent from my MB860 using XDA App
Supish said:
noo, use google voice
Click to expand...
Click to collapse
I prefer using YouMail over GV for my answering service.
Sent from my MB860 using XDA App
it's crazy... mine works, but i never set it up. i was using it on my iPhone 4, then started using the wp7 for a little bit and it was going to youmail. then i switched to my atrix and it continues to work w/o having to set it up again.
i'm guessing the quick code above changed my deposit number in at&t's system.
for the record: i did set it up on my i4, but haven't had to on any phone after.
Unless your call forwarding gets changed it should keep working.
Sent from my MB860 using XDA App

[Q] Google Voice(mail) and Sprint voicemail

So randomly this week I have been getting some VM that comes in from GV and others still come in from sprint.
This is my work phone and the only GVmails have come from people calling from my corporate office, and the others from my area stores.
I didn't set this up and actually like the GVmail as i can just read the email that it sends.
Any help on how to fully setup so all VM come in using google voice? I logged in to my GV account but see not settings to change in there.
thanks
try reinstalling google voice and setting it up to integrate with sprint.... which brings a question how do you remove the annoying "press 1 to answer"?
that's the thing though I don't have GV on my phone installed at all and only use GV for a home number and have never setup GV with my work cell #.
Side note:From what I can remember each time I got mail from GV my phone never rang but got the VM later from GV.
Art2Fly said:
try reinstalling google voice and setting it up to integrate with sprint.... which brings a question how do you remove the annoying "press 1 to answer"?
Click to expand...
Click to collapse
You have to go to Google/voice on your computer and go into settings. I just did that cuz I hated the press 1 to answer also.
Sent from my SPH-D700 using XDA Premium App
Anyone know how to get your Voicemails sent to Google but not your texts.
I have a messaging app for a reason!
handymanjames said:
Anyone know how to get your Voicemails sent to Google but not your texts.
I have a messaging app for a reason!
Click to expand...
Click to collapse
Go to google/voice on your computer and change the settings
Sent from my SPH-D700 using XDA Premium App
Esteway.619 said:
Go to google/voice on your computer and change the settings
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
must be blind today as when i login to GV i don't see a setting option??
black06c230 said:
must be blind today as when i login to GV i don't see a setting option??
Click to expand...
Click to collapse
ok log in to your google voice account then on the right hand corner there should be a number that says (vocie mail number) click on that and that should take you into your settings
Esteway.619 said:
ok log in to your google voice account then on the right hand corner there should be a number that says (vocie mail number) click on that and that should take you into your settings
Click to expand...
Click to collapse
thanks i can see now....why don't they just put a button that says "setting"...to easy i guess.
so went to settings and my work cell number shows but it asks me if i want to setup GVmail....so still not sure why this week some have seen Sprint VM and about 4 others when the phone hasn't rang came from GV and all 4 were from my corp office calling me?!?!?!
black06c230 said:
so went to settings and my work cell number shows but it asks me if i want to setup GVmail....so still not sure why this week some have seen Sprint VM and about 4 others when the phone hasn't rang came from GV and all 4 were from my corp office calling me?!?!?!
Click to expand...
Click to collapse
if you don't have you GVmail setup and someone calls your GV number, they will hear it ring a few times, then some silence..
If your settings are default (to screen calls or press 1 to accept the call or something dumb) THEN it adds to the confusion.
I would set up your GVmail w/ a greeting that's appropriate, get your call screening options setup the way you like it (I do not screen unless it's a private caller) Then get your text messaging options setup.
Also they have some cool functionality for voicemail to text or Vmail to email transcription too. It's funny sometimes.. They come up with some weird stuff hahahahaha..
Hope this helps

[Q] google voicemail setup problem

Cannot forward to Google Voice number for voicemail on Nexus 4
I get invalid mmi number or connection problem.
Can any one help me.
I am having similar issues. With straight talk t mobile
Sent from my Nexus 4 using xda app-developers app
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
EDIT: I meant T-Mobile pre-paid, not postpaid
Sent from my Nexus 7 using Tapatalk 2
Are you on prepaid? It won't work with T mobile pre paid plans at least.
Also, make sure you aren't on WIFI, for some reason it wouldn't work on wifi(but this was with the S3 and wifi calling) but you can try.
Also, try doing it from the voice website, it'll give you a code to input and that may work.
Mine works fine and I am on T-Mobile. Go to your phone, then hit settings. Then go to Voicemail and make sure the service is set to Google Voice.
co.ag.2005 said:
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
ATT
subashkarki said:
ATT
Click to expand...
Click to collapse
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
EDIT: see screenshot... where mine says "deactivate voicemail", are you clicking "Activate Voicemail" to get your MMI code? that's where it needs to come from... (just trying to trouble-shoot for ya).
co.ag.2005 said:
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
Click to expand...
Click to collapse
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
subashkarki said:
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
Click to expand...
Click to collapse
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Google Voice and T-Mobile
This is what I did to work on T-Mobile.
Google voice will work for text, making calls, and catching voicemails for missed calls. However, if you ignore the call, it will go to your T-mobile voicemail.
What I did was call T-mobile and told them to deactivate my vm (it's a common request they get)
Then I created a contact in my phone book and I entered my tmobile (not gv number) and I set the option to sen to VM whenever called
Then I wen into the voicemail options and changed the number of the VM (put this number in the contacts as well as you might want to reference it later) from the t-mobile number to the google voice number
After than, google voice works like normal. No need to set up conditional call forwarding.
co.ag.2005 said:
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Click to expand...
Click to collapse
thnxs for your help it worked.
thanks again
subashkarki said:
thnxs for your help it worked.
thanks again
Click to expand...
Click to collapse
great!

Re: Straight Talk (T-Mobile and Google Voice) voicemail issue

Re: Straight Talk (T-Mobile and Google Voice) voicemail issue
All,
For those who are on ST using a T-Mobile SIM and Google Voice, how exactly did you get it disabled? I see plenty of references to AT&T in here (those lucky ones who can do forwarding) but not T-Mobile.
My issue is the gal says she can only reset it, which disables it so my Google Voice works but then I immediately get a permanent "new voicemail" notification until I set it up and then check voicemails (and there isn't anything so I think its just a default prompt to get you to setup voicemail). Of course when I do that it enables the voicemail and breaks google voice.
I really need help either getting it disabled properly or at the very least clearing that notification without setting up the voicemail box but the lady on the other end doesnt know how.
Just don't give people your Tmobile phone number. If everyone calls you on your GV number, only GV voicemail will pick up.
Sent from my Nexus 4 using xda app-developers app
I think you're mixing up info from different threads.
You probably read about being able to permanently disable voice mail on tmobile, on the $30 Walmart/ tmobile thread. I don't think that option is available to straight talk.
Thanks, I could swear someone had mentioned doing the same thing for ST but I guess not. I did have her reset it so the box is invalid, if you call in it asks you to set it up. I just cleared the data for the phone app and that got rid of the notification.
chrisrozon said:
Just don't give people your Tmobile phone number. If everyone calls you on your GV number, only GV voicemail will pick up.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately not the case, when I reject the call it goes directly to the ST voicemail.
ryan stewart said:
Unfortunately not the case, when I reject the call it goes directly to the ST voicemail.
Click to expand...
Click to collapse
Try rejecting the call with the power button instead of the onscreen swipe, that's a known issue with some Tmobile plans. It might work on ST as well.
Sent from my Nexus 4 using xda app-developers app

How do I make calls from my Google voice number?

I can't seem to figure out how to make calls from my voice number and not my T-Mobile sim's number. I'm on stock rooted atm. Thanks
Sent from my Nexus 4 using XDA Premium 4 mobile app
patass said:
I can't seem to figure out how to make calls from my voice number and not my T-Mobile sim's number. I'm on stock rooted atm. Thanks
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
install the google voice app, then set it up to use your google voice number when maling calls via your default dialer.
I have installed the Google voice app and and I'm using the stock dialer... Gvoice is using the number i want and I'm texting from that... I just don't see where to set it up to make calls from that number ... It was ported from a Sprint account, and on the actual google voice account page it has a sprint logo on it...anything special I need to do?
Sent from my Nexus 7 using XDA Premium 4 mobile app
patass said:
I have installed the Google voice app and and I'm using the stock dialer... Gvoice is using the number i want and I'm texting from that... I just don't see where to set it up to make calls from that number ... It was ported from a Sprint account, and on the actual google voice account page it has a sprint logo on it...anything special I need to do?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
from sprint i have no idea. but i have it set to ask me which number to use every time before i call. that option comes up when you first install google voice, as youre setting it up.
I can't help you with Sprint Google Voice integration. With regular Google Voice you just set it up in google.com/voice, in the Calls tab of Settings.
Then make calls using the Google Voice app. Or you can use GrooveIP or Talkatone.
patass said:
I have installed the Google voice app and and I'm using the stock dialer... Gvoice is using the number i want and I'm texting from that... I just don't see where to set it up to make calls from that number ... It was ported from a Sprint account, and on the actual google voice account page it has a sprint logo on it...anything special I need to do?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Have you tried the settings in GVoice app? Do you see "Making calls"? If yes, select that and then choose "Ask every time when making calls" then the app will ask each time you make a call or "use GVoice for all calls"
Using the Google Voice app is the way to go, when you set it up remember to select "Ask every time" or "Use every time" and when you enter a number or dial from your contact directory, it must have all 10 digits or the GV app won't route the call, even on a local call...
Google Voice turned on:
Dial 222-1234 - Goes out via carrier
Dial 202-222-1234 - Goes out via Google Voice
For some reason people just don't seem to get that sometimes.
so what had happened was I installed the app first, and didnt bring my tmo number in because i thought there was a charge for that. I later added it on the website when i realized there wasn't, and because i had already set up the app i never got that prompt you guys were talking about. So I cleared the data on the app and then it asked me what i wanted to make calls from. Thanks for the help.

Categories

Resources