Re: Straight Talk (T-Mobile and Google Voice) voicemail issue
All,
For those who are on ST using a T-Mobile SIM and Google Voice, how exactly did you get it disabled? I see plenty of references to AT&T in here (those lucky ones who can do forwarding) but not T-Mobile.
My issue is the gal says she can only reset it, which disables it so my Google Voice works but then I immediately get a permanent "new voicemail" notification until I set it up and then check voicemails (and there isn't anything so I think its just a default prompt to get you to setup voicemail). Of course when I do that it enables the voicemail and breaks google voice.
I really need help either getting it disabled properly or at the very least clearing that notification without setting up the voicemail box but the lady on the other end doesnt know how.
Just don't give people your Tmobile phone number. If everyone calls you on your GV number, only GV voicemail will pick up.
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I think you're mixing up info from different threads.
You probably read about being able to permanently disable voice mail on tmobile, on the $30 Walmart/ tmobile thread. I don't think that option is available to straight talk.
Thanks, I could swear someone had mentioned doing the same thing for ST but I guess not. I did have her reset it so the box is invalid, if you call in it asks you to set it up. I just cleared the data for the phone app and that got rid of the notification.
chrisrozon said:
Just don't give people your Tmobile phone number. If everyone calls you on your GV number, only GV voicemail will pick up.
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Unfortunately not the case, when I reject the call it goes directly to the ST voicemail.
ryan stewart said:
Unfortunately not the case, when I reject the call it goes directly to the ST voicemail.
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Try rejecting the call with the power button instead of the onscreen swipe, that's a known issue with some Tmobile plans. It might work on ST as well.
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Related
So randomly this week I have been getting some VM that comes in from GV and others still come in from sprint.
This is my work phone and the only GVmails have come from people calling from my corporate office, and the others from my area stores.
I didn't set this up and actually like the GVmail as i can just read the email that it sends.
Any help on how to fully setup so all VM come in using google voice? I logged in to my GV account but see not settings to change in there.
thanks
try reinstalling google voice and setting it up to integrate with sprint.... which brings a question how do you remove the annoying "press 1 to answer"?
that's the thing though I don't have GV on my phone installed at all and only use GV for a home number and have never setup GV with my work cell #.
Side note:From what I can remember each time I got mail from GV my phone never rang but got the VM later from GV.
Art2Fly said:
try reinstalling google voice and setting it up to integrate with sprint.... which brings a question how do you remove the annoying "press 1 to answer"?
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You have to go to Google/voice on your computer and go into settings. I just did that cuz I hated the press 1 to answer also.
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Anyone know how to get your Voicemails sent to Google but not your texts.
I have a messaging app for a reason!
handymanjames said:
Anyone know how to get your Voicemails sent to Google but not your texts.
I have a messaging app for a reason!
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Go to google/voice on your computer and change the settings
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Esteway.619 said:
Go to google/voice on your computer and change the settings
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must be blind today as when i login to GV i don't see a setting option??
black06c230 said:
must be blind today as when i login to GV i don't see a setting option??
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ok log in to your google voice account then on the right hand corner there should be a number that says (vocie mail number) click on that and that should take you into your settings
Esteway.619 said:
ok log in to your google voice account then on the right hand corner there should be a number that says (vocie mail number) click on that and that should take you into your settings
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thanks i can see now....why don't they just put a button that says "setting"...to easy i guess.
so went to settings and my work cell number shows but it asks me if i want to setup GVmail....so still not sure why this week some have seen Sprint VM and about 4 others when the phone hasn't rang came from GV and all 4 were from my corp office calling me?!?!?!
black06c230 said:
so went to settings and my work cell number shows but it asks me if i want to setup GVmail....so still not sure why this week some have seen Sprint VM and about 4 others when the phone hasn't rang came from GV and all 4 were from my corp office calling me?!?!?!
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if you don't have you GVmail setup and someone calls your GV number, they will hear it ring a few times, then some silence..
If your settings are default (to screen calls or press 1 to accept the call or something dumb) THEN it adds to the confusion.
I would set up your GVmail w/ a greeting that's appropriate, get your call screening options setup the way you like it (I do not screen unless it's a private caller) Then get your text messaging options setup.
Also they have some cool functionality for voicemail to text or Vmail to email transcription too. It's funny sometimes.. They come up with some weird stuff hahahahaha..
Hope this helps
Hey guys, I'm trying to get some support on setting up voicemail on the Nexus 4 for T-Mobile. I've been doing a couple of hours of research and haven't run across anything substantial. If anyone can help me that would be awesome!
Also note: I also tried downloading T-Mobile's voicemail app and it wouldn't set up properly. The app would say it couldn't setup properly at the time.
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Never tried T Mobile Voice mail. I just have everything forwarded over to my Google Voice which provides Voice mail. That's always an alternative if you can't get the T Mobile one working.
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Where are you?
Why would you not just use Google voice?
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How do I forward my regular voicemails over to Google Voice?
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bongostl said:
Why would you not just use Google voice?
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I do use it (and love it), just still need to access VM for my regular number.
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avemn1 said:
I do use it (and love it), just still need to access VM for my regular number.
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Change the voice mail to Google Voice. Install the app and go through the installation procedure and have voice mail go from "My Carrier" to "Google Voice"
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zephiK said:
Change the voice mail to Google Voice. Install the app and go through the installation procedure and have voice mail go from "My Carrier" to "Google Voice"
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Note that this doesn't work for prepaid accounts.
Solutions Etcetera said:
Note that this doesn't work for prepaid accounts.
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Really? That's quite unfortunate
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avemn1 said:
Hey guys, I'm trying to get some support on setting up voicemail on the Nexus 4 for T-Mobile. I've been doing a couple of hours of research and haven't run across anything substantial. If anyone can help me that would be awesome!
Also note: I also tried downloading T-Mobile's voicemail app and it wouldn't set up properly. The app would say it couldn't setup properly at the time.
Sent from my Nexus 4 using xda app-developers app
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Did you hold down 1 in the dial pad? It should take you directly to your voicemail or have you configure it. It worked that way for me when I was on contract and still works the same using prepaid.
zephiK said:
Really? That's quite unfortunate
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Yup... I don't know why, but conditional call forwarding is not supported on any of the prepaid plans.
zephiK said:
Change the voice mail to Google Voice. Install the app and go through the installation procedure and have voice mail go from "My Carrier" to "Google Voice"
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It works wonderfully! Thanks!
awtacular said:
Did you hold down 1 in the dial pad? It should take you directly to your voicemail or have you configure it. It worked that way for me when I was on contract and still works the same using prepaid.
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I sure did. It then says, "You've reached the voicemail system. If you have a mailbox on this system, press star...". I proceeded with star and entered my phone number and it says it's "invalid". Lost in terms of why it's asking that. I'm used to the general - setup your mailbox prompt. Some reason, it doesn't exist here.
T-Mobile visual voicemail app works for me. If you're on WiFi, turn it OFF during the initialization. Once you're all setup, you'll be good to go.
avemn1 said:
I sure did. It then says, "You've reached the voicemail system. If you have a mailbox on this system, press star...". I proceeded with star and entered my phone number and it says it's "invalid". Lost in terms of why it's asking that. I'm used to the general - setup your mailbox prompt. Some reason, it doesn't exist here.
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I didn't have any problems with my voicemail. I've had T-Mobile for a while and all I did was get a new sim card and had it activated and my voicemail was working with no problems at all with my Nexus. Also I found this from T-Mobile support...
"To access the voicemail main menu, follow these steps:
Note: Make sure you are not roaming when attempting to set up voicemail for the first time.
1.Dial 123 or hold down the 1 key
2.Press Send.
3.Enter the last 4 digits of your mobile number as your voicemail password.
4.Follow the tutorial to set up your voicemail password and greeting.
Note:
•If you decline to set up the voicemail password and/or greeting, the tutorial plays each time until you set up both the password and greeting. Therefore, it is optimal to activate both features during initial setup."
Also if that doesn't work try calling your cell number from your land line and hit * when you get your voicemail if it lets you.
Are calls to T-Mobile voicemail count toward 100 minutes($30 plan) limit?
awtacular said:
I didn't have any problems with my voicemail. I've had T-Mobile for a while and all I did was get a new sim card and had it activated and my voicemail was working with no problems at all with my Nexus. Also I found this from T-Mobile support...
"To access the voicemail main menu, follow these steps:
Note: Make sure you are not roaming when attempting to set up voicemail for the first time.
1.Dial 123 or hold down the 1 key
2.Press Send.
3.Enter the last 4 digits of your mobile number as your voicemail password.
4.Follow the tutorial to set up your voicemail password and greeting.
Note:
•If you decline to set up the voicemail password and/or greeting, the tutorial plays each time until you set up both the password and greeting. Therefore, it is optimal to activate both features during initial setup."
Also if that doesn't work try calling your cell number from your land line and hit * when you get your voicemail if it lets you.
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I appreciate your help! I definitely thought the same. After contacting T-MO, they said that the feature has been turned off. I have no clue how this has happened when the only change has been me ordering a micro-sim and activating it.. Weird! But all is well..
Again, I truly appreciate your guy's help! You are awesome..
I downloaded Google voice and followed the set up y voicemail still goes through T-Mobile. I made sure in the options that it is set to Google voice buy its not working. I never used voice before am I missing something? Is it because I didn't port my number to Google voice because I would rather keep my number with the carrier. I guess I just want voice to be like the vvm app that I used from Sprint. Sorry for this noob questioni just don't know anything about it. I searched Google and YouTube but they weren't very helpful.
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I'm going to assume you're on a prepaid plan.
You can't set up google voice in place of your T-Mobile voice mail. AT&T and Straight Talk allow it I do believe, but not Monthly4G from T-Mobile.
You can start giving out your GV number to people and set it up to ring your T-Mobile number. In order to get the mail to pass to your Google Voice and not get caught up in your T-Mobile VM. You'll need to set up to prompt people to say their name and you press 1 to accept. This isn't foolproof as you will still get VM's with your T-Mobile account, and it will be of the person saying their name... BUT you will get the actual VM in GV, and it will be transcripted, saved, and awesome.
It's annoying. But it's the only way I know.
So I'm switching to straight talk att next month because my T-Mobile voice coverage isn't that great. When I'm on strait talk Google voice will work like a vvm? With my regular phone number?
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mark8503 said:
So I'm switching to straight talk att next month because my T-Mobile voice coverage isn't that great. When I'm on strait talk Google voice will work like a vvm? With my regular phone number?
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Yes. When setting up the GV app from scratch it will prompt you to change your VM. You can also do it manually. Basically instead of forwarding missed calls to st VM, it forwards to your GV number thus going to VM. If you do it manually, make sure your cell number is registered in gv.
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You could attempt to set it up yourself.
Open the Dialer App, Press Menu (bottom Left corner) and select Settings.
Than Select "Voicemail"
Change Voicemail>Setup
Or still under Phone Settings. Scroll down to Call Forwarding
and set "Forward when busy" "Forward when Unanswered" "Forward when Unreachable"
to your Google Voice number (+1GVOICENUMBER)
and make sure your actual carrier supplied number has been added to your Google Voice allowed numbers.
Curious as to how to make it work. At first I couldnt even download the apk from the play store as it said wasnt compatible with my device. Got the apk elsehwere on this site and still cant get past the missing voicemail password screen.
I, too, am having trouble getting VVM to work.
Is anyone using visual voicemail?
Is it setup on your account through at&t? AFAIK, its a feature that has to be "turned on", much like a data plan, etc. if you have an "LTE" phone (so, an lte imei) you should be able to get your account provisioned for lte and visual voicemail. But even after all this, its still may not work. Worth the try though unless someone else has gotten it to work elsewhere.
Take what I said with a grain of salt, I could be wrong, but think this is how that vvm works.
Edit: alternatively, Google voice's visual voicemail works on this phone.
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Att's VVM is a two step headache when it comes to android. First, you need to have it provisioned on your account and then the app only works on approved phones. It worked just fine on my vivid when it was stock, but once rooted and on a custom ROM, the app didn't work anymore. I started using GV and have been much happier with it.
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co.ag.2005 said:
Is it setup on your account through at&t? AFAIK, its a feature that has to be "turned on", much like a data plan, etc. if you have an "LTE" phone (so, an lte imei) you should be able to get your account provisioned for lte and visual voicemail. But even after all this, its still may not work. Worth the try though unless someone else has gotten it to work elsewhere.
Take what I said with a grain of salt, I could be wrong, but think this is how that vvm works.
Edit: alternatively, Google voice's visual voicemail works on this phone.
Sent from my Nexus 4 using Tapatalk 2
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Yes I have an lte data plan on my account and have visual voicemail enabled. I've checked all thise with at&t but I cant get the at&t visual voicemail app to work on this device. It just hangs when trying to set my password. I was wondering if I'm the only one with this issue
I know about google visual voicemail working but I dont use that number as my main. I try to keep them seperate, you know.
SysAdmNj said:
Yes I have an lte data plan on my account and have visual voicemail enabled. I've checked all thise with at&t but I cant get the at&t visual voicemail app to work on this device. It just hangs when trying to set my password. I was wondering if I'm the only one with this issue
I know about google visual voicemail working but I dont use that number as my main. I try to keep them seperate, you know.
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You don't have to. I still use my mobile number for everything, but have my voicemails forwarded to Google voice. If you have a Google voice number, just download the GV app and let it set up your voicemail. People will call your main number, but GV picks up to leave a message. The caller will not know the difference and you still get your voicemails to your phone. You can even have GV display the voicemails right in the call log.
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gotzaDroid said:
You don't have to. I still use my mobile number for everything, but have my voicemails forwarded to Google voice. If you have a Google voice number, just download the GV app and let it set up your voicemail. People will call your main number, but GV picks up to leave a message. The caller will not know the difference and you still get your voicemails to your phone. You can even have GV display the voicemails right in the call log.
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This is exactly what I did as well. Use my regular number for making and receiving calls, unanswered calls forwarded to Google Voice (using **004* number), then set "Do Not Disturb" in Google Voice so that all calls go straight to voicemail.
Now, people calling me hear 4 rings (the usual number of rings) and if I don't answer, it immediately plays my GV greeting and a beep for the message.
Using the integration to the phone's call log even gives me a "Play" button right along with missed call notifications. It's pretty sweet and I highly recommend it.
I would like to use Google Voice's voicemail instead of tmobile's since my tmo number is a throw away and I've never given it out. I have tried changing the forwarding numbers, but it won't let me change anything. I get an error saying the network won't let me. I have also tried changing my voicemail number (the one that is dialed when you long press #1 for vm speeddial) but I get a similar message saying the netowrk won't allow it.
I have discovered this xposed module http://forum.xda-developers.com/showthread.php?t=2106490 seems to be on the right track, since it does edit the number registered to the sim card, but it doesn't allow you to edit the voicemail number registered to the sim card.
Does anyone know of a way to do this? The only partial solution I've found is by adding my Google Voice number to my sim card so I can dial 1# and get through, but I would like Google Voice to replace tmobile's voicemail altogether. This still does not forward callers to Google Voice's voicemail unless I set my phone to airplane mode.
Are you using a pay as you go plan? If so, those don't support call forwarding (which is used for Google voicemail). If you are, you can call up T-Mobile and ask them to disable your voicemail. That should allow Google voice to pick up you're voicemail after so many rings.
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Demonic240 said:
Are you using a pay as you go plan? If so, those don't support call forwarding (which is used for Google voicemail). If you are, you can call up T-Mobile and ask them to disable your voicemail. That should allow Google voice to pick up you're voicemail after so many rings.
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Yeah, I am...so I guess that's the issue. If I switch to a monthly 4G plan would that also allow call forwarding?
hp420 said:
Yeah, I am...so I guess that's the issue. If I switch to a monthly 4G plan would that also allow call forwarding?
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Yes. I'm on the monthly plan and it allows call forwarding. But, like I said, you could achieve a similar effect by having TMO disable your voicemail all together, and google voice will pick up your voicemail after so many rings.
Demonic240 said:
Yes. I'm on the monthly plan and it allows call forwarding. But, like I said, you could achieve a similar effect by having TMO disable your voicemail all together, and google voice will pick up your voicemail after so many rings.
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Thanks very much, I'll give that a shot! This has been driving me crazy since I switched to Tmo in February, and I've just dealt with it until now.
hp420 said:
I would like to use Google Voice's voicemail instead of tmobile's since my tmo number is a throw away and I've never given it out. I have tried changing the forwarding numbers, but it won't let me change anything. I get an error saying the network won't let me. I have also tried changing my voicemail number (the one that is dialed when you long press #1 for vm speeddial) but I get a similar message saying the netowrk won't allow it.
I have discovered this xposed module http://forum.xda-developers.com/showthread.php?t=2106490 seems to be on the right track, since it does edit the number registered to the sim card, but it doesn't allow you to edit the voicemail number registered to the sim card.
Does anyone know of a way to do this? The only partial solution I've found is by adding my Google Voice number to my sim card so I can dial 1# and get through, but I would like Google Voice to replace tmobile's voicemail altogether. This still does not forward callers to Google Voice's voicemail unless I set my phone to airplane mode.
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I'm on TMoUS with the N4 and use G Voice for my voicemail. It does work fine and I can just use the in-phone voicemail setup to switch my VM carrier. I do have a post-paid monthly 4g plan though. It sounds like you already have G Voice set to forward your number to the TMo number so that's fine.
I don't think that disabling the TMo voicemail will work by itself because I don't think it will fall back to the previous number. It would probably just ring or just end the call. You could also just use G Voice for your dialer too and run everything over data.
thehumble1 said:
I'm on TMoUS with the N4 and use G Voice for my voicemail. It does work fine and I can just use the in-phone voicemail setup to switch my VM carrier. I do have a post-paid monthly 4g plan though. It sounds like you already have G Voice set to forward your number to the TMo number so that's fine.
I don't think that disabling the TMo voicemail will work by itself because I don't think it will fall back to the previous number. It would probably just ring or just end the call. You could also just use G Voice for your dialer too and run everything over data.
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Google Voice automatically sends to voicemail after 25 seconds. I learned this when I was using VoIP on the $30 pre-paid plan. Disabling TMO voicemail is necessary as it picks up before 25 seconds.
thehumble1 said:
I'm on TMoUS with the N4 and use G Voice for my voicemail. It does work fine and I can just use the in-phone voicemail setup to switch my VM carrier. I do have a post-paid monthly 4g plan though. It sounds like you already have G Voice set to forward your number to the TMo number so that's fine.
I don't think that disabling the TMo voicemail will work by itself because I don't think it will fall back to the previous number. It would probably just ring or just end the call. You could also just use G Voice for your dialer too and run everything over data.
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I would, but I don't always have a reliable mobile data signal, so I get a lot of missed/dropped calls. I'd love to be able to just drop tmo voice service entirely, though, and get 100% free voice calls!
I called Tmo and had my voicemail disabled the other day, and I'm still not able to set gv as the primary voicemail or set a forwarding number. I still get the 'contact your carrier' message. when I try to set gv voicemail, and I get a network/sim error when I try to change the forwarding numbers. I got a new sim recently, but I can rule that out because it's the same error with both sim cards in, as well as with the sim removed.
After installing Google voice, did you go into the phone, click setup from there and then select voicemail? Then change carrier to Google voice and select setup. I just use the app/widget instead of trying to dial from the phone to check for voicemail.
I have no idea about forwarding calls though.
If it doesn't go through, maybe try and un install them re install GV
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hp420 said:
I called Tmo and had my voicemail disabled the other day, and I'm still not able to set gv as the primary voicemail or set a forwarding number. I still get the 'contact your carrier' message. when I try to set gv voicemail, and I get a network/sim error when I try to change the forwarding numbers. I got a new sim recently, but I can rule that out because it's the same error with both sim cards in, as well as with the sim removed.
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If you're on prepaid, you'll never be able to set up forwarding. However, Google voicemail should still work properly if you have disabled your T-mo voicemail and configured the gvoice app. It will just take a long time before it picks up.