Database Users

How to enter download mode for phones without 3 buttons combo

Hi,
It seems that a lot of people with SGS without working 3 buttons combo bricked their phones trying to flash another firmware or trying to fix recovery and download mode. I was one of them. It seems that the only solutions are sending back the phone for warranty purpose, un-bricking with RiFF Jtag or other way. Since all solutions implies time-waste or a lot of money we need a simple solution to un-brick the phones without disassembling the phone. I think this is one, as in attachment. I've searched info about Anyway Jig on web and it seems it's a toolbox for Samsung Services (someone posted here that Samsung Service claimed that changed his phone's motherboard to be able to fix the bricked phone). Also I've found on web that are several boxes that can act as Anyway Jig. So it will be possible for unofficial or small service centers (a lot of people are from areas without samsung support or good service centers) to enter download mode and re-flash a new firmware. I am from Romania and all service centers from my small town claimed that if my phone can't enter download mode can't be fixed. I've send it to Bucharest (I didn't want to send it back to Orange because I have to wait 2 or 3 weeks) to a service center who said that will repaire my phone in 1 day and it will cost me 23 euros. They sent my phone back after a week and after they forced me to pay 55 euros claiming that it was very hard to repair the phone. Couldn't argue them because I want my phone back, and finally it costs me 60 euros and 10 days (repairing and transport taxes). Maybe if I knew about this method I could have my phone repaired in 1 day and with very few money (I have some friends with a small service center but they don't have a RiFF Jtag and didn't knew another method to repair the phone).
I posted here because a lot of people with bricked phones are looking for a solution here, it can be moved in other area if someone thinks so.
And also it would be a good thing if someone can confirm if this method is real.

WOoow. If someone can make a app with this info to unbrick phone, i'm ready to paid.

I don't think an application can be made because a bricked SGS can't be seen by PC. That's why you need a special box who can connect the phone in this state.
Sent from my GT-I9000 using XDA App

According to the PDF, it is via a JIG conexion
Change Anyway JIG option refer to below
- Solution Setting : 2 Infineon
- Function Setting : 2 and 6
- VBATT : ON
Click to expand...
Click to collapse
which mean you'll need to buy the machine to do it for those without the 3 button modes enabled

Don't need to buy, just find a service center who has one.
Sent from my GT-I9000 using XDA App

Unbrick Samsung Galaxy
Hi my friends.
I'm having the same problem and the solution is a technical assistance with the box "Samsung Any Way Jig Box.
This box can indeed put the phone in "download mode" again.
This will cost me 40 USD.
That's my tip to everyone.
Cyah!
Alex

There actually an app for that which i fund after spending the whole afterning searching :
Quick Boot
It's enable bootloader, reboot and recovery

stor3x said:
There actually an app for that which i fund after spending the whole afterning searching :
Quick Boot
It's enable bootloader, reboot and recovery
Click to expand...
Click to collapse
one day you will find that you wont be able to run Quick Boot when your phone is bricked

Yeah sure you're right. And btw i had just tested it for recovery mode which work's fine but the bootloader don't...
So i have no idea neither ^^

just find a service center who has one
Click to expand...
Click to collapse
Any idea to find this one, without calling everyone?
Has someone any idea, if it is working also with a Vibrant, T959? or it is different?
Next question: Behind this magic box. can ODIN running? Or must it be a special progger? And last but not least: Does this box need special driver?
Reason for the question: In Germany I 'll received absolute "0" Support from Samsung... No Warranty - nothing ... So it could be, that they can set the phone into the DL-Mode, but they haven't any code to flash ( like the 3Key-Recovery-Fix; it is on the phone and works, everywhere the sun is shinning..)

Does someone has a idea, how the Anyway Jig works? Whats going on, on the line? Does the JIG used the same wire as USB (D+/D-) ?
Maybe we can rebuild this pattern, or how ever with an Atmel to set the phone into the DL Mode ?

Use Riff Jtag is the best way that I found it's very realizable and safe.

stephengoo said:
Use Riff Jtag is the best way that I found it's very realizable and safe.
Click to expand...
Click to collapse
instead of stating the obvious
it would help more if you can tell us which stores or service center to go with a working machine (like the guy a few post above)
it would be also beneficial for us all if you have leads to cheap machines or if you have one and offered the service for free
i previously found a website with those machines but they go for about $300 to $500 ... i rather buy a new phone, then resell it after i receive the other one from repairs at those prices LOL
so if you can find one for like $30 then we can all buy it

kies, does some kind of recovery mode even if you plug off the cable when it's downloading new roms. newest version of it. I have encountered this yesterday: even if you're phone has the computer and the phone picture on the screen, which is broken connection, it will let you to put the phone in download mode, even if I did not have the 3 button combo fix. Lucky me!

mikescorei said:
kies, does some kind of recovery mode even if you plug off the cable when it's downloading new roms. newest version of it. I have encountered this yesterday: even if you're phone has the computer and the phone picture on the screen, which is broken connection, it will let you to put the phone in download mode, even if I did not have the 3 button combo fix. Lucky me!
Click to expand...
Click to collapse
this is interesting... can some body else with a disabled 3 button test this and confirm if it works?
thanks

BongoWireless in markham ontario are equipped to repair your phone with Riff box Jtag ... I just got mine back.
1-905-477-0000

tittieslover said:
BongoWireless in markham ontario are equipped to repair your phone with Riff box Jtag ... I just got mine back.
1-905-477-0000
Click to expand...
Click to collapse
Thanks for sharing!
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this is good news for anyone in the GTA that gets their phone bricked and can't use the 3 buttons combo

Has anyone successfully rooted a froyo non 3 button phone? On ecclair I used oclf to root with no problem.
Sent from my GT-I9000 using XDA App

mikescorei said:
kies, does some kind of recovery mode even if you plug off the cable when it's downloading new roms. newest version of it. I have encountered this yesterday: even if you're phone has the computer and the phone picture on the screen, which is broken connection, it will let you to put the phone in download mode, even if I did not have the 3 button combo fix. Lucky me!
Click to expand...
Click to collapse
Where in Kies is this option located? I cant find it

hostdahora said:
Hi my friends.
I'm having the same problem and the solution is a technical assistance with the box "Samsung Any Way Jig Box.
This box can indeed put the phone in "download mode" again.
This will cost me 40 USD.
That's my tip to everyone.
Cyah!
Alex
Click to expand...
Click to collapse
Where did you find one for sale? I have been searching all weekend.

[Q] Network Showing "@@@@@@@@@@@@@@@@" on Lock Screen

I just got my microSIM yesterday to use in my Nexus 4, I rang my carrier (EE) to get my mobile number transferred to my new microSIM. A short while later I got a text to delete the message and reboot the phone, my SIM was then connected but where it says the network name on the lockscreen it says "@@@@@@@@@@@@@@@@" instead of "EE". I have took a look in the status settings of the phone and it displayes EE fine, as well as my mobile number etc.
Here's a screenshot:
https://docs.google.com/open?id=0B7f2AVggTWvtLWowQUpOZHVSd2s
Now I don't have any issues on the network, everything works fine, it's just I'm a tad OCD and it is driving me nuts seeing this on the lockscreen. I've tried resetting the Nexus 4 hoping it would fix it but it is still showing that name.
Any ideas folks?

reset to factory settings again.

rohit_nikalje said:
reset to factory settings again.
Click to expand...
Click to collapse
Again? Twice does the trick?
Factory resetting for the second time doesn't help

Dude i have the exact same problem and have just made a thread about the same thing LOL. http://forum.xda-developers.com/showthread.php?t=1997726
Got a new micro sim to replace my normal sim from orange and activated it yesterday. It shows as @@@@@@@@@@@@@@ on the lockscreen and notification bar.
I have tried my wifes micro sim for her s3 and that displays it fine as EE.
I have asked orange to resend me the text and also reset my phone but its still the same.
Orange are sending me another sim out to try but i dont know if it will work...
This is a strange one.
I have also put my om card in my wifes s3 and it displays as EE in her phone.
It must be some sort of compatibilty isssue between the new micro sims and and the nexus 4 =/
Very strange indeed.

zolah said:
Dude i have the exact same problem and have just made a thread about the same thing LOL. http://forum.xda-developers.com/showthread.php?t=1997726
Got a new micro sim to replace my normal sim from orange and activated it yesterday. It shows as @@@@@@@@@@@@@@ on the lockscreen and notification bar.
I have tried my wifes micro sim for her s3 and that displays it fine as EE.
I have asked orange to resend me the text and also reset my phone but its still the same.
Orange are sending me another sim out to try but i dont know if it will work...
This is a strange one.
I have also put my om card in my wifes s3 and it displays as EE in her phone.
It must be some sort of compatibilty isssue between the new micro sims and and the nexus 4 =/
Very strange indeed.
Click to expand...
Click to collapse
Thanks for the response!
It's nice to know that I'm not the only one experiencing this issue.. The lady I spoke to at Orange said that she would have to select Galaxy SIII on her system for them to send me a microSIM, I wonder if it will be any different if they selected the iPhone 5 for example. I don't know, it really is strange!
Does your microSIM come with that "quicktap" functionality? Maybe the NFC chip in the microSIM has something to do with it? Probably not though.. Please keep me updated, especially if you find a solution for this.
Also, are you on Google+ by any chance? Here's a link to my profile, it may be easier/faster to communicate over there, I don't know
https://plus.google.com/u/0/110631646196953349381

I think I know what the issue is.
Are you using nexus 4 without case? Single handed operation?
If so what happens is your palm touches the touch screen on the side by default due to curved glass and thin bezel. This reduces touch sensitivity.
Try keeping the phone down and try.
Sent from my Nexus 4 using xda app-developers app

that link wont open for me mate...
---------- Post added at 02:19 PM ---------- Previous post was at 02:16 PM ----------
jayaprakash_ravindran said:
I think I know what the issue is.
Are you using nexus 4 without case? Single handed operation?
If so what happens is your palm touches the touch screen on the side by default due to curved glass and thin bezel. This reduces touch sensitivity.
Try keeping the phone down and try.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse

Your Sim Card is to old. You need a new updated Sim Card.
Just call your Provider and he will normally send you a new one for free.

Are you rooted? If you are you can change what it says in those two spots.

chris_te said:
Your Sim Card is to old. You need a new updated Sim Card.
Just call your Provider and he will normally send you a new one for free.
Click to expand...
Click to collapse
We have been sent new SIM cards...

And so the plot thickens... Now it'd is showing as [email protected]@@@@@@@@@@ lol.
I haven't touched anything I just pulled the phone out of my picket and it was showing like this now... Image below
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Sent from my Nexus 4 using xda app-developers app

android88 said:
Are you rooted? If you are you can change what it says in those two spots.
Click to expand...
Click to collapse
Got a link please?

I have the exact same issue, I'm using the micro quicktap Orange SIM from my S3. I guess to deduce the problem, I would have to try a normal micro Orange SIM, will give that a try when I get home.
Sent from my Nexus 4 using Tapatalk 2

xdaman85 said:
I have the exact same issue, I'm using the micro quicktap Orange SIM from my S3. I guess to deduce the problem, I would have to try a normal micro Orange SIM, will give that a try when I get home.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Please do report back with the results. I have also got the micro quicktap Orange SIM, I tried turning NFC off on the phone to see if that would make a difference (if there was interference between NFC chips on the SIM and handset) but made no difference whatsoever

What is suposed to be showing? Could it be like your settings are set to hide some information?

donec said:
What is suposed to be showing? Could it be like your settings are set to hide some information?
Click to expand...
Click to collapse
It's meant to be showing as "EE", I think the only way to edit/remove the information is by rooting the device, which I do not intend to do.

Im 100% sure its the quick tap sim thats causing the problem.
My wifes normal micro sim displays it just fine...

Just to chip in, i got my normal sim changed to an nfc quick tap sim for my GS3, on the normal orange rom, it just came up with EE, however when i booted into CM10 it would display either @@@@@@@@@@@@ or [email protected]@@@@@@@@@@ which i assume is the distinction between orange and tmobile.Naturally i just it was because EE was new and i was on a custom rom, that it didnt quite have the correct apn settings built with CM or somthing.
So when i got my N4 it now displays either [email protected]@@@@ or [email protected]@@ again am sure thats the difference between the two networks, however i have no idea why it does this, or how to change it. Everything still works as it should, i did change the apn settings to EE's instead of stock orange (just incase that made a difference, but also am pretty sure i get better H+ signal but that might just be me) I guess the only thing it could be then is because its the NFC sim card but i dont think i can be arsed to call orange to get them to send me another Sim card

After six or seven phonecalls, explaining the situation, they still send me microSIMs with "quicktap technology". It is infuriating to explain myself everytime and they claim they'll send me one without quicktap but they send me one with quicktap anyway.
Has anyone received a microSIM without quicktap yet?

Not being funny, but why does this bother you, as you can see from my post, i too have the @@@@@@@ but it doesnt affect the phone, and if barclays/orange open the quick tap app to more than just the GS3, then you will be pre-prepared.

Problem with "Knock on"

Last night i left my phone in working condition but today when i woke up in the morning and turned it on, it started to open up apps automatically and began to touch anywhere it want despite where i wanted to touch. I restarted it 2,3 times and it worked fine. Then when i tried to turn it on through Knock on, it wont turn on. It turns off pretty well but dont turn on. I backed up all my data and did a factory reset but i still got that problem. Please help me out with this issue. Is it hardware or software i cant figure it out. I searched online and one of thread mentioned about testing screen so i tested it through QuickMemo and found out that a little strip was unresponsive(maybe this is the reason of Knock on failure). Again i am not sure if its a hardware or software issue. Please tell me if it can be sorted out through software way. Your help is really appreciated !!
P.S. QuickMemo image is also attached below

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Amlish said:
Last night i left my phone in working condition but today when i woke up in the morning and turned it on, it started to open up apps automatically and began to touch anywhere it want despite where i wanted to touch. I restarted it 2,3 times and it worked fine. Then when i tried to turn it on through Knock on, it wont turn on. It turns off pretty well but dont turn on. I backed up all my data and did a factory reset but i still got that problem. Please help me out with this issue. Is it hardware or software i cant figure it out. I searched online and one of thread mentioned about testing screen so i tested it through QuickMemo and found out that a little strip was unresponsive(maybe this is the reason of Knock on failure). Again i am not sure if its a hardware or software issue. Please tell me if it can be sorted out through software way. Your help is really appreciated !!
P.S. QuickMemo image is also attached below
Click to expand...
Click to collapse
I wish I could help more, but I'm only guessing. From your Photo, it does appear to be a hardware issue, but if you don't mind going through it all, you might try doing a Hard Reset (AGAIN, sorry..) and see if that fixes it. It's very possible that a Hard Reset will cure the problem. Only thing is you will loose all of your data, so be sure to back it up and restore it.
I know that's a long process, but it would help you figure out if you need to send it in for repair or not. Also, likely LG would have you do the Hard Reset as part of their diagnostics before they had you send it in to them anyways.
You can also use THIS METHOD to return to stock and see if that clears the problem. If you still have that strip that does not respond, then it's likely a hardware issue.

SuperSport said:
I wish I could help more, but I'm only guessing. From your Photo, it does appear to be a hardware issue, but if you don't mind going through it all, you might try doing a Hard Reset (AGAIN, sorry..) and see if that fixes it. It's very possible that a Hard Reset will cure the problem. Only thing is you will loose all of your data, so be sure to back it up and restore it.
I know that's a long process, but it would help you figure out if you need to send it in for repair or not. Also, likely LG would have you do the Hard Reset as part of their diagnostics before they had you send it in to them anyways.
You can also use THIS METHOD to return to stock and see if that clears the problem. If you still have that strip that does not respond, then it's likely a hardware issue.
Click to expand...
Click to collapse
Thanks a lot. I went through diffrent threads and found out that many of LG users had this specific issue and they call it "Ghost Touch". Many of the users recommended their own techniques some of them were really weird. like one guy told to electricate the screen using a little thingi that comes out of a cigarette lighter (i know, weird) but many were claiming that it worked (again, shocked). Some of people told to open up the phone's back and place a two sided tape on LCD connector(yet again many of them claimed that it has worked well for them). But being a technical person i dont believe in these weird and illogical methods. What do u suggest? should i try one of these or not?
P.S. I am from Pakistan and you can't claim warranty to LG from Pakistan so sending my phone to LG for a repair is off the books

another thing.... i am running Lollipop FOTA at the moment. Will the hard reset also change the version to the stock version that came out of box? i.e JB

Amlish said:
Thanks a lot. I went through diffrent threads and found out that many of LG users had this specific issue and they call it "Ghost Touch". Many of the users recommended their own techniques some of them were really weird. like one guy told to electricate the screen using a little thingi that comes out of a cigarette lighter (i know, weird) but many were claiming that it worked (again, shocked). Some of people told to open up the phone's back and place a two sided tape on LCD connector(yet again many of them claimed that it has worked well for them). But being a technical person i dont believe in these weird and illogical methods. What do u suggest? should i try one of these or not?
P.S. I am from Pakistan and you can't claim warranty to LG from Pakistan so sending my phone to LG for a repair is off the books
Click to expand...
Click to collapse
Both of these MIGHT work. I personally would not shock my phone to try to fix it though. The tape thing might work because over time, the connections inside the phone can become loose. The tape is simply pressing the connections tighter. I have had this issue on laptops, and it might relate to your problem, IF it is a hardware issue.
Amlish said:
another thing.... i am running Lollipop FOTA at the moment. Will the hard reset also change the version to the stock version that came out of box? i.e JB
Click to expand...
Click to collapse
If you Hard Reset, it will reset to the current version installed on your phone. So, if you've used FOTA to update, you will refresh back to the FOTA version you have updated to, not back to the original stock version when phone was new.

SuperSport said:
Both of these MIGHT work. I personally would not shock my phone to try to fix it though. The tape thing might work because over time, the connections inside the phone can become loose. The tape is simply pressing the connections tighter. I have had this issue on laptops, and it might relate to your problem, IF it is a hardware issue.
If you Hard Reset, it will reset to the current version installed on your phone. So, if you've used FOTA to update, you will refresh back to the FOTA version you have updated to, not back to the original stock version when phone was new.
Click to expand...
Click to collapse
hello
so finally i did the hard reset
unfortunately did not work out well and the problem still persists.
Now do u suggest to try that tape thing?? If yes then please do give me any tutorial etc to do that(if possible). This would be of great help
thanks in advance !!

*Dial 3845#*802# > setting > update touch firmware
Hope it will work for you
Sent from my LG-D801 using XDA Free mobile app

Amlish said:
hello
so finally i did the hard reset
unfortunately did not work out well and the problem still persists.
Now do u suggest to try that tape thing?? If yes then please do give me any tutorial etc to do that(if possible). This would be of great help
thanks in advance !!
Click to expand...
Click to collapse
What I'm guessing they mean by the tape thing is finding the spot where the connection is not good, and using a piece of tape to put pressure on the connection when the back is placed back on. I don't have any way of knowing where that spot is. If it were my phone, I'd open it up and start putting light pressure on different spots to see if the screen starts working right. If/When you find the spot, place a small piece of tape that will apply pressure there when the back is placed back.

SuperSport said:
What I'm guessing they mean by the tape thing is finding the spot where the connection is not good, and using a piece of tape to put pressure on the connection when the back is placed back on. I don't have any way of knowing where that spot is. If it were my phone, I'd open it up and start putting light pressure on different spots to see if the screen starts working right. If/When you find the spot, place a small piece of tape that will apply pressure there when the back is placed back.
Click to expand...
Click to collapse
thanks again

[HELP] i9505 No Service

So I have this S4 9505. Long story short - Shows NO Service. Tried 2 different stock ROMs directly from sammobile and it still stays the same.
IMEI is OK
WiFi OK
GPS OK
BT OK
Simcard OK
Don't know what else to do. Tried factory ROM's, reboots, reflashing. At first I thought it could be defective sim reader so I replaced it but issue is still there. I also tried 3 different simcards too. All simcards are recognised so fault is not there.
UPDATE:
Service mode says IMEI CERTI: NA
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Maybe your phone is blacklisted. It worked before? Also tap *#0011# and see if imei status is OK or NG

AntonPres said:
Maybe your phone is blacklisted. It worked before? Also tap *#0011# and see if imei status is OK or NG
Click to expand...
Click to collapse
Nah, checked on imeipro site and it's clean.
Also in service mode:
No Service
IMEI CERTI: NA

imei from software is same with the one from the back? this phone might have been bad unlocked and after a reset or flash got to this stage. you might need to write qcn file or even repair efs

AntonPres said:
imei from software is same with the one from the back? this phone might have been bad unlocked and after a reset or flash got to this stage. you might need to write qcn file or even repair efs
Click to expand...
Click to collapse
Hi.
Thaat was first I've checked and it's the same.

The IMEI Certi "thing" is a red herring. The problem here is hardware, in that you have a bad SIM card tray. Replace it to fix.

Strephon Alkhalikoi said:
The IMEI Certi "thing" is a red herring. The problem here is hardware, in that you have a bad SIM card tray. Replace it to fix.
Click to expand...
Click to collapse
Hi. I did already replaced the original one as it was not reading memory cards but I did ordered 2 of them and from different sources to I will try to swap them around when I'm back home from work tonight. Thanks for suggestion.

When you replaced the tray, did you pull off the tiny foam pad on the original that sits on top of the connector and place it on the new tray? If you didn't, the connector likely popped loose, causing your issue. Replacing the SIM tray is easy, and I had to do it a month after I received my S4. The thing nobody seems to mention is that foam pad. You have to use it on the new tray, or eventually the tray connector will loosen and disconnect.

Turned out it was a badly connected signal/antenna cable that goes between charger port pcb and mainboard. Reconnected it and everything works like it should even with simcard reader dedicated to T-Mob version of S4.
Thanks to everyone who posted and tried to help.

what is your 3G provider
daniel81uk said:
So I have this S4 9505. Long story short - Shows NO Service. Tried 2 different stock ROMs directly from sammobile and it still stays the same.
IMEI is OK
WiFi OK
GPS OK
BT OK
Simcard OK
Don't know what else to do. Tried factory ROM's, reboots, reflashing. At first I thought it could be defective sim reader so I replaced it but issue is still there. I also tried 3 different simcards too. All simcards are recognised so fault is not there.
Service mode says IMEI CERTI: NA
Click to expand...
Click to collapse
UPDATE: Also Restart your phone
Dude, What is your carrier, then search in google: 3G settings for (3G provider name) for android.
Please hit the like button if helped :fingers-crossed:
Example: 3G settings for verizon for android

Hi. Please read my last post, it was badly connected anteena cable that goes between charger port board and mainboard. After reconnecting all worked fantastic. Also - Reboot? After trying 2 different (3 including original one) simcard readers I think it had enough reboots already And it worked just fine with simreader dedicated for US T-Mobile and that S4 was a Euro 9505 model.

Just to chime in, my replacement SIM tray was for an I9500 and worked fine, though being in the US LTE did not work due to not having bands 2, 4, and 17.

Black Rectangle on Quarter of Screen - Help!!

Phone has a large black rectangle and cannot see beneath it. It's responsive but can't see what you're clicking... Any ideas?
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"lightbox_download": "Download",
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}

rabaker07 said:
Phone has a large black rectangle and cannot see beneath it. It's responsive but can't see what you're clicking... Any ideas?
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Click to collapse
My 1st instinct would lead me to think its a hardware issue but Id definitely try flashing another rom before I troubleshoot further.
You obviously factory reset or flashed a new rom. Was there anything that led you to do that...other than it's just a common thing to do around here?

Yeah, it's not my phone so I'm not aware of the background. They say that it's vanilla Android and was never rooted or rom'd.
Yes, when you can root and try new roms, then why not!? Isn't that why we get Nexus phones?
I'd like to spend time with the phone myself to see if I could fix it, but I'll have to buy it and could get struck with a lemon out of warranty.

rabaker07 said:
Yeah, it's not my phone so I'm not aware of the background. They say that it's vanilla Android and was never rooted or rom'd.
Yes, when you can root and try new roms, then why not!? Isn't that why we get Nexus phones?
I'd like to spend time with the phone myself to see if I could fix it, but I'll have to buy it and could get struck with a lemon out of warranty.
Click to expand...
Click to collapse
Well it's not clear to me what you're allowed to do on this phone but the least intrusive (simplest) thing I can think of that might work is
1. Hold volume down + power until bootloader comes up (like 5 seconds)
2. Navigate to recovery (if its really vanilla rom Im sure TWRP recovery is installed)
3. Press wipe > advanced wipe then check data, cache, dalvik cache
4. Reboot system
If that doesn't fix it it doesn't necessarily mean the phone is junk but you'll want to try something a little more intensive like flashing factory images. Its not at all difficult but Im not sure if you have adb installed on your computer.
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KLit75 said:
Well it's not clear to me what you're allowed to do on this phone but the least intrusive (simplest) thing I can think of that might work is
1. Hold volume down + power until bootloader comes up (like 5 seconds)
2. Navigate to recovery (if its really vanilla rom Im sure TWRP recovery is installed)
3. Press wipe > advanced wipe then check data, cache, dalvik cache
4. Reboot system
If that doesn't fix it it doesn't necessarily mean the phone is junk but you'll want to try something a little more intensive like flashing factory images. Its not at all difficult but Im not sure if you have adb installed on your computer.
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Click to expand...
Click to collapse
Yeah, problem is that I can't do any of this until I purchase the phone. I know my way around ADB so I could definitely install custom roms or factory images/radios/kernels, etc.
So are you saying that you believe this to be a software issue, and not hardware? I don't think replacing the screen will help, but it still could be a hardware issue in my opinion, i.e. bad circuits/connections, fried board, i/o failure or something similar. I wish I could find a similar situation but my research online and in XDA have been fruitless so far. Combined with the fact that I can't actually mess with the phone until I buy it makes this all the more frustrating.
I don't want to buy it unless I know I can fix it...
Thanks

rabaker07 said:
Yeah, problem is that I can't do any of this until I purchase the phone. I know my way around ADB so I could definitely install custom roms or factory images/radios/kernels, etc.
So are you saying that you believe this to be a software issue, and not hardware? I don't think replacing the screen will help, but it still could be a hardware issue in my opinion, i.e. bad circuits/connections, fried board, i/o failure or something similar. I wish I could find a similar situation but my research online and in XDA have been fruitless so far. Combined with the fact that I can't actually mess with the phone until I buy it makes this all the more frustrating.
I don't want to buy it unless I know I can fix it...
Thanks
Click to expand...
Click to collapse
Too many unknown variables to diagnose. If I had to play detective Id ask what the prior owner did.
Was it working ok before he factory reset or flashed a new rom?
Or was the issue present before he reset it?
I really have no idea and would definitely pass on buying it until I got more info.
I've spent quite a bit of time in the 6p threads over the past year & change, never seen a thread with this specific issue.

KLit75 said:
Too many unknown variables to diagnose. If I had to play detective Id ask what the prior owner did.
Was it working ok before he factory reset or flashed a new rom?
Or was the issue present before he reset it?
I really have no idea and would definitely pass on buying it until I got more info.
I've spent quite a bit of time in the 6p threads over the past year & change, never seen a thread with this specific issue.
Click to expand...
Click to collapse
Yeah, I've asked him for as much info as possible, and a number of specific questions, but he only answers a few vague ones. He says it's never had a custom ROM. By the screenshot, it looks like he tried a reset of some sort, as it's on the first page of the Setup Wizard. So that obviously didn't work. I guess I'll left with paying more for a 6p that doesn't have any problems I'm not willing to live with...
Thanks.
If anyone has seen this and/or has ideas on how to fix, please let me know...

Simple question: do you see this rectangle every time?
I'll explain: when you turn this phone on, you have the Google logo and the boot animation. Is this rectangle there? If yes, you have a hardware failure. If you don't see this rectangle in these screens, that's a good signal - try to navigate to other screens (bootloader and recovery, mostly) and see if you have the same result.