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Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
*UPDATE*
I've just received an email back from the play store complete with custom checkout link to order my new N7 at no charge. Provided of course the defective unit is returned within 21 days, or I'm charged for the new one. they've provided the necessary shopping label to print out and use for the return as well. So here's hoping the new one will be in perfect working order.
Sent from my Galaxy Nexus using xda premium
Prolly a defective unit man. Get it replaced!
Sent from my Galaxy Nexus using xda premium
Okaay said:
Prolly a defective unit man. Get it replaced!
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
That's what I was afraid of, doesn't seem like anyone else has issues with it. Hopefully it doesn't become some huge hassle to replace. Especially if they're still filling pre-orders who knows how long it'll take to get back.
Sent from my Galaxy Nexus using xda premium
Koshuu said:
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I got the same problem here. Probably will try to get a replace. Really disappointing.
ruijin said:
I got the same problem here. Probably will try to get a replace. Really disappointing.
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Click to collapse
I just got off the phone with Google play, they've had reports of this already and no questions asked they're sending out a replacement within 24hrs. At least that's what they told me, no fuss, and no muss. Speakers f'd up, ok we'll send a new one out. It was that easy.
So while yes it's disappointing it isn't that bad because you'll get to keep the defective unit to toy with until your replacement arrives. So no Nexus withdrawal for the time being. The only issue is waiting on the phone long enough to get through. Make it past that and you're golden.
Sent from my Galaxy Nexus using xda premium
N7 Defective Speaker
Koshuu said:
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Even I have the same problem. Got N7 yesterday and the speaker has a huge vibrating noise when it plays any video or song.
Can someone tell me what should I do? Do i have to get it replaced???
apurvaappu said:
Even I have the same problem. Got N7 yesterday and the speaker has a huge vibrating noise when it plays any video or song.
Can someone tell me what should I do? Do i have to get it replaced???
Click to expand...
Click to collapse
Yes. Just call Google.
Koshuu said:
I just got off the phone with Google play, they've had reports of this already and no questions asked they're sending out a replacement within 24hrs. At least that's what they told me, no fuss, and no muss. Speakers f'd up, ok we'll send a new one out. It was that easy.
So while yes it's disappointing it isn't that bad because you'll get to keep the defective unit to toy with until your replacement arrives. So no Nexus withdrawal for the time being. The only issue is waiting on the phone long enough to get through. Make it past that and you're golden.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
No body picks the call.. Can you tell me what option did you press is it option 1 or 2 ??
Or how long did they take to answer your call ??? I am just tired of being on hold....
---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------
Montaberne said:
Yes. Just call Google.
Click to expand...
Click to collapse
Thanks... But no one seems to answer call in the play store for devices
Koshuu said:
Hey everyone, I just got my N7 in the mail and I was thrilled to finally play around with it as I'm sure we all were. However I've noticed the quality of the external speaker is really really bad.
First off I have to turn the volume almost halfway up before I can even hear anything, and in a quiet room too. As I turn the volume up I can hear a lot of static and just crackling noises, I'm pretty sure I received a bad unit :/
Even attempting to listen to the transformers movie I can hardly make out a line of dialog, music sounds terrible as well.
I've been looking around and I haven't seen anyone else mentioning this sort of thing, does anyone else have this issue? I managed to find one video on YouTube comparing the speaker of the N7 with other devices and it sounds noticeably better than mine.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same exact problem with the speaker on my nexus 7. I called Google yesterday and told them about my problem. The guy had me do a factory reset, which obviously was not gonna solve the problem. He then told me that I would be emailed by a specialist within the next 48 hours about what to do next. I have not gotten an email yet. I really wish they would just send me a new one. I feel like it may be weeks before I have a new one.
Same issue here
I tried calling earlier today and ran out of time and had to hang up before i got through. called again a few minutes ago and i was only on hold for about a minute. The guy i spoke with said he had to escalate it as a DOA and i should hear back in the next couple of days via email.
Seems like they are actively working to fix their service issue. i got an email confirming that it was being escalated and the email states that if something else occurs to me i can just reply back to that email and it was be filed away to the specialist dealing with me. that is pretty nice.
now i just wait and just use it with headphones or a BT speaker.
I too have this, was working day one, then the next in the middle of the afternoon it went bad and crackly. Damn.
apurvaappu said:
No body picks the call.. Can you tell me what option did you press is it option 1 or 2 ??
Or how long did they take to answer your call ??? I am just tired of being on hold....
---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------
Thanks... But no one seems to answer call in the play store for devices
Click to expand...
Click to collapse
It took me almost an hour to get through, I actually just plugged in some headphones and went about my day at work while on hold. Just keep at and they'll pick up eventually.
As of now I haven't heard anything else back as far as a new device making its way out to me. I did receive the same email though about my call being forwarded to a specialist to handle everything.
Sent from my Galaxy Nexus using xda premium
Crackling, Distortions at higher than 1/2 volume
Mine gets distorted and crackly above 1/2 volume. It's especially noticeable when listening classical music at FULL volume.
Can you guys test this out and see if this is a problem for you? Or is it just crappy speakers that everyone has?
fatogre said:
Mine gets distorted and crackly above 1/2 volume. It's especially noticeable when listening classical music at FULL volume.
Can you guys test this out and see if this is a problem for you? Or is it just crappy speakers that everyone has?
Click to expand...
Click to collapse
Mine came fine and worked perfect at full volume. Then the next day it all of a sudden started to act up and sound weird when you get above 75%. I am going to RMA, I'm waiting for the email from the tech.
Replaced device has Crackling speaker!
It maybe just my bad luck but I just got my replacement device today (first one had dead pixels), and right when i turned it on i could faintly hear a crackling in the speakers. Am I able to get a second replacement device? I really don't want to go through the hour long calling waits again lol.
Anyone else encounter any speaker issues with their Nexus 7?
My Nexus 7 has cracking that occurs after the volume is turned up halfway.
RacerXFD said:
Anyone else encounter any speaker issues with their Nexus 7?
My Nexus 7 has cracking that occurs after the volume is turned up halfway.
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Click to collapse
Sure do. And the screen issue and the tablet turning off while charging overnight issue. I have emailed google to see if I can get a replacement, but no response yet. The speaker issue seems to be alleviated by using the Equalizer App from the play store. I use the Jazz Preset and it seems to work. But still, unacceptable.
RacerXFD said:
Anyone else encounter any speaker issues with their Nexus 7?
My Nexus 7 has cracking that occurs after the volume is turned up halfway.
Click to expand...
Click to collapse
Yes, I have the same issue with crackling noise at higher volume levels. Not sure if this is really a defect or just a cheap speaker problem.
Sent from my Nexus 7 using xda premium
I do not have any issues with my sound, speaker or headphones, at any volume level. Sounds great compared to my some what quiet Galaxy Nexus
I have a very scratchy sounding speaker, at any volume. I have already contacted Staples and will get the new one on Wednesday. Pity too, everything else is perfect...
Sent from my Nexus 7 using xda app-developers app
MetalWych said:
I have a very scratchy sounding speaker, at any volume. I have already contacted Staples and will get the new one on Wednesday. Pity too, everything else is perfect...
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Could you please report back in this thread if your new nexus 7 has not the speaker issue?
Thanks.
Sent from my Nexus 7 using xda premium
got my RMA email today and ordered a replacement.... knowing my luck the speaker will be fix, but something else will be wrong.
BamAlmighty said:
got my RMA email today and ordered a replacement.... knowing my luck the speaker will be fix, but something else will be wrong.
Click to expand...
Click to collapse
That's what I'm thinking. Speaker is very scratchy on mine above half volume, but I've got no dead pixels or screen lifting. Worried I'll get one that's worse!
Mine had a lot of distortion, though only on certain sounds/music above about 70% volume. After using the Equaliser app and tweaking the settings a bit it sounds much better.
Again, if this is a defect or just a really cheep speaker (I think the latter), no one really knows.
gobbo said:
Mine had a lot of distortion, though only on certain sounds/music above about 70% volume. After using the Equaliser app and tweaking the settings a bit it sounds much better.
Again, if this is a defect or just a really cheep speaker (I think the latter), no one really knows.
Click to expand...
Click to collapse
The one I just got at any volume there is popping, cracking, distortion, you name it. Speaker is definitely blown. And this was right out of the box.
Currently on hold with Google going to get an RMA.
lexcyn said:
The one I just got at any volume there is popping, cracking, distortion, you name it. Speaker is definitely blown. And this was right out of the box.
Currently on hold with Google going to get an RMA.
Click to expand...
Click to collapse
Yep, that's how mine is too. Can't stand even having the speaker on at all. It even scratches with the typing sounds.
I agree with others, I am nervous that the new one I get tomorrow will have all the issues I am reading about. Because the one I have now is perfect, except the crappy speaker. No other issues at all. I almost decided to keep it and try to fix it myself, but if the issue is something more than a simple fix I would make things worse.
I'll let everyone know tomorrow after 6pm (thats when UPS comes to my place) if I got a good one or not...
Sent from my Nexus 7 using xda app-developers app
MetalWych said:
Yep, that's how mine is too. Can't stand even having the speaker on at all. It even scratches with the typing sounds.
I agree with others, I am nervous that the new one I get tomorrow will have all the issues I am reading about. Because the one I have now is perfect, except the crappy speaker. No other issues at all. I almost decided to keep it and try to fix it myself, but if the issue is something more than a simple fix I would make things worse.
I'll let everyone know tomorrow after 6pm (thats when UPS comes to my place) if I got a good one or not...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I got my new N7 today, and so far everything seems perfect. The speaker sounds good (well as good as the speaker can sound). There is no screen lift , and I see no dead pixels or anything bad with the screen.
I returned my old one to the Staples location about 3 miles away, and this was their first return (and I bought it online). They said they got 1000 16gig ones and 1500 8gig ones, and they had one 8gig left.
Now time to unlock, root, and TiBu backup...
Sent from my Galaxy Nexus using xda app-developers app
My speaker is blown as well and I'm very annoyed! On the phone with Goog now....hopefully the RMA process goes smoothly and I don't receive a unit with a diff set of problems. I purchased mine at Sams Club, but with them not having it in stock anymore, no sense in going back to them.
Edit:
Crap....I have to exchange it through Sams Club! UGH!!!!!
Prey521 said:
My speaker is blown as well and I'm very annoyed! On the phone with Goog now....hopefully the RMA process goes smoothly and I don't receive a unit with a diff set of problems. I purchased mine at Sams Club, but with them not having it in stock anymore, no sense in going back to them.
Edit:
Crap....I have to exchange it through Sams Club! UGH!!!!!
Click to expand...
Click to collapse
Hope things go well for you and you don't have to wait too long for your replacement.
Sent from my Nexus 7 using xda app-developers app
MetalWych said:
Hope things go well for you and you don't have to wait too long for your replacement.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
I'm going to call them when they open and PRAY that they have at least one in stock so that I can swap it out. I would hate to have to return it and then wait for it to go back in stock! Worst part is that I just put on the full body protector from XtremeGuard!
They shipped my replacement yesterday, about 12h after accepting my RMA link. I really hope the replacement is better than the one I have.
Sent from my Galaxy Nexus using xda premium
MetalWych said:
Hope things go well for you and you don't have to wait too long for your replacement.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Called Sams Club and they have 5 on order, so they told me to call every day so that when they arrive, I can go in and swap it out. That's what I'll do, since I don't want to be without it in the meantime LOL
I had the same issue with My Nexus 7 which I bought in staples. Screen lift and blown speaker. I went in there and they gave me a new one on the spot.
rcanela1 said:
I had the same issue with My Nexus 7 which I bought in staples. Screen lift and blown speaker. I went in there and they gave me a new one on the spot.
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Click to collapse
I was really impressed with Staples easy return/exchange policy. As good as Target/Walmart/Amazon. Its nice not to have to wait for hours on the phone for support.. I hope Google uses this as a learning experience and ups their support times. BTW, I bought 3 N7's (one for me, my gf, and my mother and only mine had any issues, before the exchange that it...).
Sent from my Nexus 7 using xda app-developers app
Has anyone noticed this. The hissing sound is low but is extremely noticeable when placing the earpiece next to your ear. I tried turning off different apps and even tried putting it on airplane mode with all the radios off. Does not matter whether the screen is on or off, The noise does not go away unless I turn the phone completely off. After noticing this I tried listening for the hissing sound on the galaxy s3, iPhone 4s and iPhone 5, it's only present on my nexus 4. Anyone else having this issue or is it just me? My phone is rooted but I don't think that matters.
WIIWONWON said:
I tried listening for the hissing sound on the galaxy s3, iPhone 4s and iPhone 5, it's only present on my nexus 5. Anyone else having this issue or is it just me? My phone is rooted but I don't think that matters.
Click to expand...
Click to collapse
Damn u have a nexus 5!? I have not had this problem at all I even went into my Master bedroom where it was totally silent and did not hear anything
sarni84 said:
Damn u have a nexus 5!? I have not had this problem at all I even went into my Master bedroom where it was totally silent and did not hear anything
Click to expand...
Click to collapse
Lol thanks for the heads up. Btw I did the ota update but I don't think that should be an issue as well. So maybe I have a faulty earpiece. Too bad I can't get an exchange anytime soon.
Anyone else notice the hissing / buzzing / crackling noise or not. I wanna at least find out if this is a common issue or not.
WIIWONWON said:
Lol thanks for the heads up. Btw I did the ota update but I don't think that should be an issue as well. So maybe I have a faulty earpiece. Too bad I can't get an exchange anytime soon.
Anyone else notice the hissing / buzzing / crackling noise or not. I wanna at least find out if this is a common issue or not.
Click to expand...
Click to collapse
Sorry, no. Not with my Nexus 4.
there have been plenty of threads on this issue. You are not alone.
WIIWONWON said:
Lol thanks for the heads up. Btw I did the ota update but I don't think that should be an issue as well. So maybe I have a faulty earpiece. Too bad I can't get an exchange anytime soon.
Anyone else notice the hissing / buzzing / crackling noise or not. I wanna at least find out if this is a common issue or not.
Click to expand...
Click to collapse
It is. Your old phones must be hissing as well, but not as loud as nexus4...
Can you hear it 1inch away from earpiece?
nba1341 said:
there have been plenty of threads on this issue. You are not alone.
Click to expand...
Click to collapse
I googled and found others having problems on other android devices while playing audio files when using headsets. Couldn't really find anyone mentioning the problem I'm having. I'm guessing the other issue is more prevalent?
Yes some people already mentioned this, you're not the only one.
im not sure if thats a good thing or a bad thing ? ._.
G1ukos said:
It is. Your old phones must be hissing as well, but not as loud as nexus4...
Can you hear it 1inch away from earpiece?
Click to expand...
Click to collapse
If in a quiet area, yes. I can't hear a thing on the other phones I tested, while placing the earpiece next to my ear.
Yeah i have this on my Nexus 4. Its not noticable until you stick the phone next to your ear. 2-3 inches away and you cant hear a thing.
Just checked my old S2 and discovered that this also crackles a bit, but not as loudly.
I have a hissing sound whenever the screen is on. As soon as the screen is off it disappears, not too noticeable though so don't bother me really.
Sent from my Nexus 4 using xda premium
ricey1986 said:
I have a hissing sound whenever the screen is on. As soon as the screen is off it disappears, not too noticeable though so don't bother me really.
Sent from my Nexus 4 using xda premium
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Click to collapse
I have the same isuue. Regardless of the screen state (on/off). However, it can be heard only n quiet room.
I wonder if anyone contacted google on this issue.
This issue is already being discussed here
You didn't know that the Nexus 4 ships with a live snake inside of it?
Mine has very quiet crackling sound too. Sounds like interference.
OK so I just got mine and I had a listen for this and it sounds like coil whine.
Sent from my Nexus 4 using xda premium
Have it too (N4 Germany). But if someone hadn't pointed it out then I wouldn't have noticed it. It's really very quite.
I just hope it won't drain the battery or something because of some unknown process running in the background.
Please continue the discussion here.
http://forum.xda-developers.com/showthread.php?t=1996299
Thread closed one already exists
Hello everyone,
I was just curious about which batch of Nexus 4's DON'T have the static/buzzing sound.
If you don't have the static/buzzing sound, I would request you to post your Nexus 4 date of delivery.
For those who DO have the static/buzzing sound, tell us what is it exactly like and when did you receive you Nexus 4.
Thanking you,
Ak**** Soota
I ordered my nexus 4 on day 1 and got it in the first batch sent out. I don't have the buzzing sound at all.
Sent from my Nexus 4 using xda premium
Phones from all batches have it. It's like white noise. And I have to press the phone hard against my ear to hear it and even then it's not like it's a hindrance.
Sent from my Nexus 4 using Tapatalk 2
Ordered mine on Dec. 3, Received Jan 4. Buzzing and static sound during calls is there. I requested a replacement. Keeping my fingers crossed as I expect a $350 phone to perform as well as my previous $150 phone...meaning no static/buzz noise.
I have the slight buzzing noise when the phone is pushed on my ear..
Should i bother sending it in now ? I don't want to be without the phone so I can wait maybe send it in later under warranty as the rest of the phone is good, no heating issues or anything, so i can live with the static sound as I don't spend alot of time with the phone off pusing it against my ear lol
---------- Post added at 02:46 AM ---------- Previous post was at 02:38 AM ----------
I have the slight buzzing noise when the phone is pushed on my ear..
Should i bother sending it in now ? I don't want to be without the phone so I can wait maybe send it in later under warranty as the rest of the phone is good, no heating issues or anything, so i can live with the static sound as I don't spend alot of time with the phone off pusing it against my ear lol
what buzzing sound?
where do I find the batch #
gd6noob said:
what buzzing sound?
where do I find the batch #
Click to expand...
Click to collapse
He is probably referring to the revision number. Check your bootloader.
both rev 10 and rev 11 have it. also is there a rev 12 now? i havent looked
I have revision 10 and I dont notice any buzzing sound...
where/when does the sound occur?
I have buzzing when listening to audio through headphones...
So not sure if this is the same problem you are referring to but when I engage any audio, even if the volume is at 0% I can hear a constant staticlike clicking buzzing sound.
I have etymotic in ear headphones that seal and block a lot of outside noise which I guess accentuates this issue.
Anyone else getting the same problem...
strongface said:
So not sure if this is the same problem you are referring to but when I engage any audio, even if the volume is at 0% I can hear a constant staticlike clicking buzzing sound.
I have etymotic in ear headphones that seal and block a lot of outside noise which I guess accentuates this issue.
Anyone else getting the same problem...
Click to expand...
Click to collapse
I have the same issue
edit: Should have added I have a Rev_11
I have it as well. Although its annoying to know there are defects, its a minor issue.
I have ordered mine last week.
Its weird though that the noise is keep coming even if you switch off the screen.
Sent from my Nexus 4
vagos696 said:
I have it as well. Although its annoying to know there are defects, its a minor issue.
I have ordered mine last week.
Its weird though that the noise is keep coming even if you switch off the screen.
Sent from my Nexus 4
Click to expand...
Click to collapse
This was a resolve for me: I have installed faux123 kernel. For that you must to root your phone. I have no buzzing now!
Any updates on the buzzing for the new N4's with the legs?
Sent from my Nexus 4
Static/Buzzing Sound
In March. I can't tell the exact date since I both it from someone. What can I do about it?
ak****soota said:
Hello everyone,
I was just curious about which batch of Nexus 4's DON'T have the static/buzzing sound.
If you don't have the static/buzzing sound, I would request you to post your Nexus 4 date of delivery.
For those who DO have the static/buzzing sound, tell us what is it exactly like and when did you receive you Nexus 4.
Thanking you,
Ak**** Soota
Click to expand...
Click to collapse
Got my Nexus 4 today. 304K, rev.11, static sound is only audible when making phone calls. There is no other buzzing when screen is off/handset's charging or any other scenario.
Hi all,
I've got myself N7 II and I love it... Only issue I have is an horrible sound coming from my top/left speaker and it gets worse as I ramp up the volume. It sounds just like speaker is loose and/or it has some thin foil covering it.
I've been able to find some fixes for the problem but only for 1st gen N7 devices so I really have no idea how to fix this and I don't really want to return it to the seller...
Can any help?
Tnx in advance
Sent from subspace
AdoSA said:
Hi all,
I've got myself N7 II and I love it... Only issue I have is an horrible sound coming from my top/left speaker and it gets worse as I ramp up the volume. It sounds just like speaker is loose and/or it has some thin foil covering it.
I've been able to find some fixes for the problem but only for 1st gen N7 devices so I really have no idea how to fix this and I don't really want to return it to the seller...
Can any help?
Tnx in advance
Sent from subspace
Click to expand...
Click to collapse
If you just purchased it, I would return it, Never had any speaker cracking sound.
userdelroot said:
If you just purchased it, I would return it, Never had any speaker cracking sound.
Click to expand...
Click to collapse
All nexus 7s have this issue... I don't fully understand why, but I believe it is the speaker codec or something, you don't hear it after a while, it drove me nuts to begin with! So I would advise you to stick with your n7 =)
I never had that issue with mine...
I've gave my N7 to service since it's under warranty... Let the support worry about it...
Tnx guys
Sent from subspace
Me too it happens when watching videos or listening to music
Sent from my Nexus 7 using Tapatalk