Database Users

Had an accident

I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm long each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...

Don't know about fixing the note but glad you are okay!
Sent from my Galaxy Nexus using xda premium

That was terrible man. Glad you are okay, but sad with your note. I have a question, dont you guys buy insurance with such an expensive phone?
I pay 36 norwegian kroner/month (about 7 USD) in insurance, so I am covered if my GNote get stolen or smashed in an accident like this.

joshnichols189 said:
Don't know about fixing the note but glad you are okay!
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Thank you!
Me too. Managed to slow the bike a bit so I was fine, didn't even get anything more than a few minor scratches on me. Was just a bit shaken up, and really pissed. The stupid car sped off when he saw I was okay.
Actually feel a little guilty for feeling so crappy about my phone when I'm okay.
roxxy said:
That was terrible man. Glad you are okay, but sad with your note. I have a question, dont you guys buy insurance with such an expensive phone?
I pay 36 norwegian kroner/month (about 7 USD) in insurance, so I am covered if my GNote get stolen or smashed in an accident like this.
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[ignore this]Don't have insurance for phones easily available here. I think. (I live in India).
Sorry. Was just looking. I was just ignorant about that. There are insurance policies are there or phones here, just not advertised.

TorrentialDownpour said:
I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...
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You should be happy your not injured as it could have been worse, especially when your on a bike, as for the phone...if you don't like it how it looks try and contact Samsung or take it to where you bought it from and ask how much it would cost to fix ...i'd pay £100 for it if it came to that for a phone worth so much.

TorrentialDownpour said:
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
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I don't know where you are physically located, but in the UK, I'd expect the car driver's insurance to pay for repairs to your note (assuming you were not at fault of course!). Failing that, your household contents insurance might cover it.
Regards,
Dave

TorrentialDownpour said:
I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm long each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...
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Give it to Samsung??? You need to sue the **** out of the person who bumped you.

TorrentialDownpour said:
Thank you!
Me too. Managed to slow the bike a bit so I was fine, didn't even get anything more than a few minor scratches on me. Was just a bit shaken up, and really pissed. The stupid car sped off when he saw I was okay.
Actually feel a little guilty for feeling so crappy about my phone when I'm okay.
[ignore this]Don't have insurance for phones easily available here. I think. (I live in India).
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What the hell dude? The retailers always ask you to insure the device when you buy it for a small one time only amount. I had my galaxy s2 insured. Didn't bother with the note though. Did you manage to get the plate number of the car? And yeah, hope you recover fast, physically and psychologically...
Sent from my GT-N7000 using XDA App

Just got my motorcycle permit, Im sad to hear what happened. Glad you are ok. Phones can be replaced. You cannot.
That said, motorcycle riders should look into Boblbee products. Specifically their class 2 back protector aka backpack and their cellphone holder designed to survive such accidents.
http://www.boblbee.com/

stefan.buddle said:
Give it to Samsung??? You need to sue the **** out of the person who bumped you.
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It's called "an accident" for a reason.

Sorry about your accident bro! All that matters is that you are ok. Last month i've changed my screen under warranty (screen issues, lines etc) and a saw that the glass is glued to the amoled, it's one big sandwich, it comes with the front facing camera, home button, speaker and the screen plastic bezel. The screen with all the parts is around 300$.
Good luck!
Sent from my GT-N7000 using xda premium

Screen cracked when in pocket

Hello All,
Took my S3 out of my pocket today and noticed that the screen has a crack all the way from the bottom left corner to the home button (picture attached). I have had my S3 for about two weeks now and am really disappointed with the quality of the product. I always keep the screen facing inwards towards my leg so am really at a loss as to how I managed to crack it.
I bought the phone from Amazon UK and am wondering if I can get a replacement stating manufacturing defect or should I contact Samsung directly.
Any ideas?
TIA.

Ouch feel sorry for you mate. No insurance I take it?
If you can prove it was a defect you have a good leg to stand on. They might realize if they can't find and marks or impact points. Good Luck as you will need it..
Sent from my GT-I9300 using xda premium

You can always try to get it replaced but I think the chance will be small they will replace the phone as it is cracked, they will definitely blame it on force from outside. Are there more phones cracked this easily as you described it that you are aware of?
Sorry to hear you cracked the screen, imo the phone is quite strong, mine dropped by accident from three feet high without any damage. But that doesn't get you anywhere, I know that...
Now I look at the cracked screen it looks like something pressured the left side of the home button strongly.
Verstuurd van mijn GT-I9300 met Tapatalk

Sometimes this just seems to happen. I've only seen one other person who had this happen with a Galaxy S3, but I've heard stories like this since the Nexus One came out.
I'm guessing some devices just happen to have structural integrity problems with their glass, I don't really know if much can be done because of how extremely rare it is.

You should have got insurance or been.more careful. It is **** when this happens buddy.
They (Samsung/amazon) will not exchange it for any reason as it will be seen as damaged caused in your possession and that when it was sold there were no cracks or anything.
I work for a phone retailer and deal with this kind of thing at least once a week.
Try protect your bubble or something like that , then make a claim.
Hope you get it sorted.
Sent from my HTC One X using xda premium

It looks like the glass underneath the home button is not very thick only a few mm, and looks to be the weakest point on the phone screen, see how it`s broken on the bottom left corner of the home button.
John.

Nope, no insurance unfortunately. Forgot to mention that the phone was protected by a gel tpu case...
Really bummed!

wow that sucks... feel your pain.. every time I read a post like this, the more afraid I am of getting this phone..

I've sent stuff back to Amazon within the 30 days they have for returns that were broken. Just stated return under poor quality, faulty and they just asked if I wanted another or a refund. Not £500, under a ton. But they are pretty good with returns.

Don't bother with Samsung.. they are a waste of time. Contact Amazon.

Funny thing is I`ve been not only reading, but also hearing lots of reports about the fragility of the S3. Bad thing is that I got mine last week. I am being extra careful with it.
I wonder if Samsung realizes they have delivered such a fragile product.

I've also heard that. But here's some sort of consolidation I have had 4 people come back into my shop with cracked screens on their HTC one x's, some claiming it just happened , others that they pressed hard on the screen etc. (Regardless how it happened the screen is still cracked)
Some had insurance (so only insurance excess to pay) and the others who didn't, HTC only charged them 79.99 for either a replacement phone or the screen fixed. ( which in my experience in a new £500 expensive smart phone is amazing)
So there you have it. **** happens. No phone is perfect and mistakes happen.
Sent from my HTC One X using xda premium

Thank you all for your replies.
I contacted Amazon today and they were quite open to doing a refund/replacement. I went for a replacement as I am quite happy with the phone overall. Glad I bought the phone through Amazon.
Will most definitely get insurance on this puppy second time around!

Great news man. You are one lucky fella.
Sent from my GT-I9300 using xda premium

the screen is still working i take it... no reason why you couldnt still have taken insurance out and just claimed in a few weeks? but hey ho... good news amazon replacing for free i suppose:good:

I too would do an Amazon return/exchange. You can do it through their site and never even have to talk to someone. I think you'll be fine as it doesn't look like it was dropped.

Savage24 said:
the screen is still working i take it... no reason why you couldnt still have taken insurance out and just claimed in a few weeks? but hey ho... good news amazon replacing for free i suppose:good:
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If Amazon did not offer the replacement, I would have gone the Insurance route.
slopokdave said:
I too would do an Amazon return/exchange. You can do it through their site and never even have to talk to someone. I think you'll be fine as it doesn't look like it was dropped.
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I did not drop the phone thankfully. And it was not like I was wearing tight skinny jeans or sumthin, the phone had plenty of room to breathe in the pocket but somehow I still managed to crack the screen. I have had a Nexus One for 3 years and I was able to keep that crack free without a problem. I understand that it is one of those things but I am not feeling the quality love from Samsung on this one.

maybe it was a bump from human traffic etc etc that you might not have noticed?
since you already said your pocket has lots of breathing room, the only time that pocket is going to be tight is when you're sitting down. i don't think the pressure from that would be enough.

Gorilla glass or not it looks like the GS 3 has extremely fragile glass on the front. I have dropped both my nexus one and my sensational xl a couple of times without problem. Neither of those devices had gorilla glass! Also several users in my country even reported cracks on the plastic back cover. This comes as a shock considering the first 2 galaxy s devices are well known for their toughness. why this sudden regression in durability?

Just a postive side, i have nothing but great things to say about the make of the phone.
I, though it sucks to say....have dropped my sexy Gs3 6 times already(this is a first for anyone phone i have owned) the silver bumper is completely ate up, looks like i dragged the edges of the phone the concrete ALOT...lol
but the Glass after all six drops.....FLAWLESS, no scratches no cracks. and all six were from waist up. lucky or not, i am impressed to say the least.

Screen cracked!

So..I dropped my lovely new TMO sgs3 from about 10-12 inches onto a hard surface. The screen cracked in two places from the left to the right side. LCD is fine but glass is fully cracked. It seems that this is beyond unacceptable for "gorilla glass."
I called Tmobile customer service who were useless and suggested a pay $150 for an insurance replacement.
What should I do guys? Do I go to Samsung? The retailer (Walmart)?
Help!
Sent from my SGH-T999 using xda app-developers app

I believe at this point no one will help you. U did damage the phone so it's no one's fault but yours. I'm not trying to flame you, I'm just being realistic. I hope though you solve your problem though . Cheers
Sent from my SPH-L710 using Tapatalk

r1_2fast4u said:
I believe at this point no one will help you. U did damage the phone so it's no one's fault but yours. I'm not trying to flame you, I'm just being realistic. I hope though you solve your problem though . Cheers
Sent from my SPH-L710 using Tapatalk
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I appreciate the reply....it seems like a defect though...I had a Samsung vibrant for two years and it survived a motorcycle accident without a scratch to the screen...I would think/hope that gorilla glass 2 would be at least equally strong. I've also read rumors that the us versions of the phone don't include gorilla glass...
Sent from my SGH-T999 using xda app-developers app

wolf3142 said:
I appreciate the reply....it seems like a defect though...I had a Samsung vibrant for two years and it survived a motorcycle accident without a scratch to the screen...I would think/hope that gorilla glass 2 would be at least equally strong. I've also read rumors that the us versions of the phone don't include gorilla glass...
Sent from my SGH-T999 using xda app-developers app
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How is it a defect, because you dropped your phone and the GLASS cracked? Bad luck? Yes. Defect? No. Even Gorilla Glass can crack. It is not invulnerable to damage resulting from drops. There is nobody to run to, as the damage is a result of your handling/mishandling of the device. There is nobody to foot that bill except for you. Sorry it happened, but that's just how it goes. Sometimes you can drop your phone and get lucky, and sometimes you drop it, and you aren't so lucky. It all depends on how it falls, and what it falls on.

defnow said:
sell it for a quick $200 on craigslist....use your insurance.
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He cant sell the phone because asurion will ask for the phone back. The only thing you can do is pay the deductible for a new phone. Even though its gorilla glass, once you drop it on that certain angle the screen will definitely crack.
Sent from my HTC Glacier using XDA App

If you used a credit card to purchase the phone and it provides warranty coverage you should check to see if accidental damage is covered. I know my card covers loss/damage for the 1st 90 days in addition to extending the normal warranty.
ETA: You can keep the phone and later see if you can purchase replacement glass. Sell it after fixing it.

mysterioustko said:
How is it a defect, because you dropped your phone and the GLASS cracked? Bad luck? Yes. Defect? No. Even Gorilla Glass can crack. It is not invulnerable to damage resulting from drops. There is nobody to run to, as the damage is a result of your handling/mishandling of the device. There is nobody to foot that bill except for you. Sorry it happened, but that's just how it goes. Sometimes you can drop your phone and get lucky, and sometimes you drop it, and you aren't so lucky. It all depends on how it falls, and what it falls on.
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He's right. It's common sense to know that the bigger the screen on the phone the more prone it will be to damage. Having a 4.8" screen is amazing but it also makes the phone very fragile. Gorilla Glass 2 to my understanding is basically there to protect the screen from light damage such as scratches/scuffs. Sadly you had a case of bad luck, dropped your phone, and the screen cracked.
There's nothing more to it than you need to be a little more careful next time with such an expensive device. Considering the phone outright sells for $600 I don't think $150 is that bad for a replacement. Good luck.

I agree with everybody on here and to be honest it was your fault. You should of gotten a case of some sort.
I hope you get your phone fixed/replaced.

it does seem this phone is more prone to screen damage than others before it to be honest.....I have personally seen my Samsung Fascinate and Charge take falls from several feet to concrete and spend all their time in a pocket with keys and get tossed around and never even suffered a scratch or crack.....and all that with no case or screen protector either.....

wolf3142 said:
I appreciate the reply....it seems like a defect though...I had a Samsung vibrant for two years and it survived a motorcycle accident without a scratch to the screen...I would think/hope that gorilla glass 2 would be at least equally strong. I've also read rumors that the us versions of the phone don't include gorilla glass...
Sent from my SGH-T999 using xda app-developers app
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That phone was is a defect! 10 inch from the ground? That's some bull **** for a corny gorilla glass type 2 ****. Yeah it's your fault but the same time if I was in a accident in 2013 car and the air bags don't deploy I'm having my case herd in somebody court. Just saying. Anyway you ass out, pay 150 bro.... Me and you both know that's some bull **** .
Sent from my SGH-T999 using xda premium

Sucks. A quick Google well show the s3 doesn't do well when dropped out hit with a hammer apparently.

Chicago281 said:
He's right. It's common sense to know that the bigger the screen on the phone the more prone it will be to damage. Having a 4.8" screen is amazing but it also makes the phone very fragile. Gorilla Glass 2 to my understanding is basically there to protect the screen from light damage such as scratches/scuffs. Sadly you had a case of bad luck, dropped your phone, and the screen cracked.
There's nothing more to it than you need to be a little more careful next time with such an expensive device. Considering the phone outright sells for $600 I don't think $150 is that bad for a replacement. Good luck.
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Agree but to protect the screen from light damage is like saying obama got total power. They made a video to demonstrate the power of gorilla glass 2. I know, I saw it.
Sent from my SGH-T999 using xda premium

I wonder if its the curve of the glass all the way around the edges is what makes it break easy. Who knows but get a case i bought a case before i even recieved the phone
Sent from my SAMSUNG-SGH-I747 using xda premium

Otterbox defender series next time.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!

Speedin07si said:
Otterbox defender series next time.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
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those cases make me sick to my stomach
why do we pay big bucks for thin phones and wrap them in 1/2" of rubber and make them look like a Sprint Nextel brick phone from 2002?

jamesnmandy said:
those cases make me sick to my stomach
why do we pay big bucks for thin phones and wrap them in 1/2" of rubber and make them look like a Sprint Nextel brick phone from 2002?
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So we don't have to pay insurance fee's when said thin phone is dropped.
Also depends on your life, like me i work under houses, in attics, tight places with dirt, dust and damp areas. A tough case like the otterbox ones is a must for my line of work.
That nextel brick phone took a 7 story bouncing drop and still worked btw.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!

Speedin07si said:
So we don't have to pay insurance fee's when said thin phone is dropped.
Also depends on your life, like me i work under houses, in attics, tight places with dirt, dust and damp areas. A tough case like the otterbox ones is a must for my line of work.
That nextel brick phone took a 7 story bouncing drop and still worked btw.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
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I know I had several of them.
I work in a professional office engineering environment, so yeah, it depends on environment. I still manage to drop it when away from the office.

Even diamond will crack if its hit in the right spot. Spontaneous crack=warranty. You drop = you pay.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

You bought something you knew was fragile, even if the screen is tough..it's not unbreakable..just learn to take good care..thank you..
Sent from my SGH-T999 using xda premium

I agree with you, it's a cell phone that will be on your person 95% of the time you're out of the house. This phone should withstand many drops! I'm sorry to hear this phone is this fragile. People act as if you threw it down, it was an accident and ANY "mobile" phone should be expected to withstand such drops!

Is the S 4 too weak?

I just pulled the S4 out of my trouser pocket (front) and the screen has been broken. :crying:
It did not drop or so but I went some kilometers in the car and it got some tension in the pocket Apparently the plastic chassis is rather soft and could not save the screen enough.

Can you show some pictures
Sent from my GT-I9500 using Tapatalk 2

Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.

Id say it is a bit weak, Ive cracked my front glass (digitiser is fine) between the home button across the menu touch to the side. Ok I dropped it from 4 feet onto concrete but I dropped my S2 about a hundred times before the screen gave. It (S4) is still fully functioning so doesn't bother me, It was the second drop- the first just dented and chipped the chrome effect plastic surround bezel that really should be made of titanium on this phone as its so light and fragile.
I wont swap it on insurance exchange until I break it proper and it is unusable, Orange UK are very good with insurance, £25 admin fee and courier swap the next day.
Ive only had it 2 weeks !

loggy said:
Id say it is a bit weak, Ive cracked my front glass (digitiser is fine) between the home button across the menu touch to the side. Ok I dropped it from 4 feet onto concrete but I dropped my S2 about a hundred times before the screen gave. It (S4) is still fully functioning so doesn't bother me, It was the second drop- the first just dented and chipped the chrome effect plastic surround bezel that really should be made of titanium on this phone as its so light and fragile.
I wont swap it on insurance exchange until I break it proper and it is unusable, Orange UK are very good with insurance, £25 admin fee and courier swap the next day.
Ive only had it 2 weeks !
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You should be more careful with your devices. You seem to drop them a lot. In less than two weeks you dropped your S4 two times. Something is definetly wrong with you. Put on a soft case at least.
Sent from my GT-I9505 using xda premium

MaKTaiL said:
You should be more careful with your devices. You seem to drop them a lot. In less than two weeks you dropped your S4 two times. Something is definetly wrong with you. Put on a soft case at least.
Sent from my GT-I9505 using xda premium
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Thanks, good advice, Ive just ordered one of >> these<< .I've got 2 years with this S4 so I may as well try not to break it as I really do tend to drop my phones a lot.. lol..

I put my phone in my front pocket all the time and this scares me before I got my S4.

tricki said:
I just pulled the S4 out of my trouser pocket (front) and the screen has been broken. :crying:
It did not drop or so but I went some kilometers in the car and it got some tension in the pocket Apparently the plastic chassis is rather soft and could not save the screen enough.
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I seriously doubt the phone broke like that from just being in your pocket. Are you telling the whole story? I've had my S4 in my pocket every day since it was available on April 25th and it's still perfect. Oh yeah, I work in elevator constriction
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Buy rigid screen covering cases, pockets aren't safe they're either tight and exert pressure or they're loose and bang about, the phone is worth a lot of money and deserves protecting.

tricki said:
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
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There's definitely more to this story that you aren't telling us.

tricki said:
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
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That's a cracked amoled and not the glass, which explains why you can't see anything with the screen off.
If you've ever seen an s3 / s4 amoled you'd know exactly how thin and fragile they are. Best way to explain it is like an egg shell. It breaks to bits when any pressure is exerted on it.
So it seems that pressure from your trousers has flexed the body and cracked the inner amoled screen.
Sent from my GT-I9305 using xda premium

Tricki, same happened me mate. Contacted o2 uk thru chat and explained what happend. They shipped me a new s4 straight away as its within the first 28days of purchase. The courier took the broke one back to o2. Hope you can get urs changed
Sent from my GT-I9505 using xda premium

sxi200 said:
That's a cracked amoled and not the glass, which explains why you can't see anything with the screen off.
If you've ever seen an s3 / s4 amoled you'd know exactly how thin and fragile they are. Best way to explain it is like an egg shell. It breaks to bits when any pressure is exerted on it.
So it seems that pressure from your trousers has flexed the body and cracked the inner amoled screen.
Sent from my GT-I9305 using xda premium
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glynnd said:
Tricki, same happened me mate. Contacted o2 uk thru chat and explained what happend. They shipped me a new s4 straight away as its within the first 28days of purchase. The courier took the broke one back to o2. Hope you can get urs changed
Sent from my GT-I9505 using xda premium
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Thank you for your reply. It might be that there were some keys in my pocket when I had to carry some heavy stuff around.
Now I learned how fragile it is the hard way. I just hate those flip cover cases but it is "highly recommended" apparently.
I purchased the unit two weeks ago. I will see how nice the return policy is.

Your not alone Tricki There are at least 3 other threads with the same reports of the S4 breaking in pockets!
Mine broke in my pocket also!
To all these people saying there must be more to this story, mine was taken out of my car mount, put in my front right empty pocket (screen towards leg) after I got out of my car, I walked into my house took the phone back out of my pocket to discover the LCD had cracked! No physical damage anywhere on the outside of the phone, digitiser completely fine! Phone has never been dropped and hasn't been knocked on anything! Every other phone I have ever owned well over a dozen, over even more years has survived being carried like this!
To say the Amoled is very thin and fragile in the S4 is an understatement!

This is not new. Happend to the Galaxy S3 as well: https://community.verizonwireless.com/thread/777720?start=0&tstart=0

Pro tip of the day, dont leave your phone in the pocket when you are sitting somewhere.
Phones are suitable for pockets but not sitting on them...

shadowcore said:
Pro tip of the day, dont leave your phone in the pocket when you are sitting somewhere.
Phones are suitable for pockets but not sitting on them...
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Thank you - but I don't sit on my front pockets. Anyway I thought a "Life Companion" would be a bit more durable

tricki said:
Thank you - but I don't sit on my front pockets. Anyway I thought a "Life Companion" would be a bit more durable
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Actually, your report made me think about amoled displays. If they have this type of weakness, it makes them really fragile compared to LCD displays.
Also, my tip was meant to be general. I sometimes forget my phone on the pocket but I usually tend to take it out before sitting. Your report makes me think about this even more.
I wonder if this happens on other non-oled devices.
And one more thing,just because your pocket is on the front does not mean that a phone does not slide to the side.

Never heard of problems like this from the S2. I used to have one. I never took special care about it. It just worked fine and survived some drops.
I think a phone should survive some stress. Perhaps it is just the combination of size and plastic chassis.with the Galaxis which followed the S2.

bad apple?
https://www.youtube.com/watch?v=q3mhAVC6cBA

So much for Gorilla Glass 3! Any help?

I am sick to my stomach. My new phone (3 days old) just dropped about a foot or so and shattered the screen unbelievably.
My Atrix took half a dozen drops like that (and from higher) and never cracked. What a frickin' joke this so-called Gorilla Glass is!
Is there a reasonably priced way to replace the screen? The phone still works but it looks like total crap.

nunjabusiness said:
I am sick to my stomach. My new phone (3 days old) just dropped about a foot or so and shattered the screen unbelievably.
My Atrix took half a dozen drops like that (and from higher) and never cracked. What a frickin' joke this so-called Gorilla Glass is!
Is there a reasonably priced way to replace the screen? The phone still works but it looks like total crap.
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This let me think om my bad day at my ex work, my S3 somehow launched out of my pocket and felt on the grond
I ordered a new screen for my S3 and replaced it myself.
Dx.com i got my S3 screen from there idunno if they have a S4 screen.
Sent from my GT-I9505 using XDA Premium 4 mobile app

I've dropped my n5 3 times on concrete and it's in perfect condition. I do have a pretty slim case on it though and a PET screen protector...
Sent from my Nexus 5

OK, I got down off the ledge (LOL) :laugh:
Found a screen replacement kit with everything needed for $20 delivered on Amazon.
http://www.amazon.com/Screen-Replacement-Samsung-ECO-FUSED%C2%AE-Microfiber/dp/B00DUR2GZM/ref=cm_cr_pr_product_top
Paid $3 extra for overnight air (Prime membership, ftw!) and I will have it Tuesday.
I understand it is VERY painstaking job to replace it, but plan on watching some Youtube videos first.
Already had a case coming that should be here the same day so this will NOT happen again.

"Samsung Galaxy S4 Screen Replacement / Frame Exchange" on YouTube
https://www.youtube.com/watch?v=wPXVnTlrqeo&feature=youtube_gdata_player
This guy is great. He is very thorough with his videos. Just a sugestion. Good luck!
Sent from my SCH-I545 using xda app-developers app

Craleb said:
"Samsung Galaxy S4 Screen Replacement / Frame Exchange" on YouTube
https://www.youtube.com/watch?v=wPXVnTlrqeo&feature=youtube_gdata_player
This guy is great. He is very thorough with his videos. Just a sugestion. Good luck!
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
I had this happen a few months ago, but mine smashed the digitizer as well. Cost me $250 to fix and replace. I can give you a contact if you're interested.. I'm in Melbourne.

Let's not blame the manufacturer for your clumsiness. There are millions of people who use this phone and probably have dropped it too without breaking the display.
Sent from my GT-I9500 using xda app-developers app

techware7 said:
I've dropped my n5 3 times on concrete and it's in perfect condition. I do have a pretty slim case on it though and a PET screen protector...
Sent from my Nexus 5
Click to expand...
Click to collapse
3 times in a week or so....
Might wanna try holding on a little tighter

Dont think i've ever dropped the s4 and not even a scratch on the screen although the S-view cover helps to grip it i think. The olephobic coating has worn away now and it gets grimey which is annoying.
The s2 got dropped on concrete and on a gravel path when throwing a stick for the dog. Survived OK

The thing I am wondering about, having watched several videos, is that they are all almost completely dismantling the phone before replacing the glass.
Check me on this, but the glass screen is NOT connected to any of that stuff.
If I was replacing the AMOLED/digitizer I could see all that being necessary.
However, once the battery, sim and sd cards are out, why not just go ahead with the removal of the glass?
Anybody done it that way?