Related
Well only had it for 5 day and my misfortune played in, I was sitting in a chair when it slipped out less than 2 feet, thing on my mind was scratches on the body I picked up just looking at body and to my surprise there were no scratches on the body at all, here I was thinking a miracle and turned it around only to find the horror, it must have landed on the screen. Man you would think for $800 bucks the screen would be little stronger, and who would take it out of the pockets every time they sit, riding a subway or bus , it’s like every time you sit ooo let me get my phone out and hold it, this really suck I really like the phone and now to fix it is hell. I called US HTC repair and they said they don’t have the unit in their system so they will call me. Gave me a time frame of 6 to 8 weeks. Well Karma I guess.
Did they give you a price for the replacement screen Magus?
Beards
**** Dude, that really sucks!!
I am so sorry man. Hope they fix it for you ASAP.
No price, as they don’t have the item on their list, I even called UK repair center 16 min hold and rep said no price list either
Well guys a Miracle, just found some OEM Touch Screen Digitizer for HD online they are selling for $85, should I get it, and if yes how hard would it be to do it myself, I have good deal of experience with assembling computers, but worst case I could get the part and walk to a local phone repair shop and ask a pro to change the screen. So should I give this a go? Please advise thanks
Man it’s like I just jumped in time capsule and went back a few day to the time when I got the phone, I’m all so excited now
I am so sorry.
Sorry for your phone.
Because of these things happening, i bought a Belt-clip thingy and put my HD there. Yes i hate keeping my phone in belt, but havng payed as you say $800 for it i might aswell live with a small annoyance.
Agreed that at at this price, screen shoould be more stronger.
Magus_doc said:
Well guys a Miracle, just found some OEM Touch Screen Digitizer for HD online they are selling for $85, should I get it, and if yes how hard would it be to do it myself, I have good deal of experience with assembling computers, but worst case I could get the part and walk to a local phone repair shop and ask a pro to change the screen. So should I give this a go? Please advise thanks
Man it’s like I just jumped in time capsule and went back a few day to the time when I got the phone, I’m all so excited now
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Click to collapse
But you would loose any guarantee, wouldn't you?
This makes me feel pretty lucky. Dropped mine 5 feet onto concrete and got away with a slightly dented metal corner.
Magus_doc said:
just found some OEM Touch Screen Digitizer for HD online they are selling for $85
Click to expand...
Click to collapse
Sorry for you man. I had same problem with my Trinity once, nightmare!
Have you got that new screen for $85? Looks like a very good deal. Could you give contacts of seller please?
Yes the warranty will be gone, but I guess none of my PPC or phones ever gave up on me with in the 2 year period so I’ll have to take a chance.
Well the seller is on EBay from Hong Kong. No I have not purchased this item. I was going through some service info so it seems that the manufacture intended the whole bezel/lcd/digitizer all to be changed as a unit, and the guy on eBay is selling just the Digitizer, I’m not sure how this replacement will work out, I guess the touch diamond screen replacement was meant to be the same Bezel/ lcd/digi all together but seems like a lot of people are doing the digitizer only replacement. I could try this out as it seem that the digi is attached to the LCD with glue, so technically I should be able to pull it out and put the new digi in place, or could wait for HTC repair people to work with it but it will be lot more expensive like $360 dollars(got this price from nother member who contacted the HTC repair).
If you guys have any suggestion please let me know. I’m in a dilemma
Drop mine about 4 feet, my little nephew knocks it right out of my hand sending it flying towards a tiled floor, not a single scratch. Then the next day as I pulled up my pants it fell out of my pockets again hitting a tiled floor without a scratch, I try to be more carefull and haven't dropped it since.
Have you tried to get it fixed under warranty, here in the netherland there is this idiot proof warranty which you pay extra to insure your phone from damage done by yourself, like dropping it in the toilet or on a concrete floor, looking at your screen and my track record it might not be such a bad deal on second thought
So I'm one of the North American users who got the devices attached to the gay leather pouches that are attached with screws.. Ive removed the 3 screws and the leather case because it's anoying...
I currently have 3 Sharp metal screws protruding (the 3 screws removed drilled into these)
I found out the Part numbers for the proper screws and the rubber feet to cover them.
76H01969-00M X 1
76H01968-00M X 1
76H02025-00M X 1
72H01821-00M X 3
Now I've contacted HTC numerous times over e-mail. Asking where to order... half the time they wont respond, the other times they say you cannot purchase parts, and I have to send my device in to be repaired...
I don't want it repaired, I just want these 3 screws, and the proper rubber feet...
Does anyone know where I can buy these HTC parts listed above? I'd be indebt!
I remember a postiing here about someone who had perfected his "gay" shift without having to send it a correctional facillity
Just did a minute search but couldn't find the posting, it should be around though.
Anyone with better search qualities ? It's about someone who crafted a solution himself.
lol,
I refuse to use that leather case, and the screw mounts are just scraping the crap out of my desk because they come out further than the case... haha
Only reason why I leave them on is because I drag this thing around and don't want it falling apart on me when I'm out.
Ordering parts not possible!
I recently had the vent on my device broken, I honestly do not have a clue how it got broken but it got to a point that I just want to fix it. I called HTC hoping it will be done under warranty, I was wrong! Firstly I was charged £250 to fix a simple wire gauze on the vent at the back of the device, I refused and told them to pack my device and send it back...except that it will cost me about £50 for the luxury of their diagnosis of a cosmetic issue.
I was appaled and requested for my device anyway, I had to log on to their repair website to pay to have it back, this time, I saw that the price has gone down to £135 to replace the tiny gauze or half that just to get the item back...I paid.
I was asked for me feedback, I advised them they're better off without asking me!
I'm shocked that HTC handles things in this kind of fashion...
I used to have an HP iPaq HW6955... I used that phone forever, no issues for years...
Finally towards the end, small things kept breaking... HP had a website where you could order parts... And to my surprise they were cheap as hell too...
Did probably 5-7 repair jobs myself until one day some random idiot shoulder checked me into a cement wall and the phone was at the end of its days (on my hip between me and the wall) RIP! hahha
Still, I can't beleive HTC doesn't provide these types of services.
The solution on this forum is what you need
Zhariak said:
lol,
I refuse to use that leather case, and the screw mounts are just scraping the crap out of my desk because they come out further than the case... haha
Only reason why I leave them on is because I drag this thing around and don't want it falling apart on me when I'm out.
Click to expand...
Click to collapse
The solution I remember the guy talking about was that he sanded off or polished something... no pun intended here.
Anyway, he found a way to order some screws that would fit his holes,from his device that is, and he was a happy gaymer afterwards.
I tried "digging deeper", but couln't find that posting. Damn, I know it will be a solution for you. Try yourself too.
don't ask me how it happened, i'm just telling you that you can't rely on the HD2 drop test video on youtube... if someone knows a good place that will make my hd2 look like a new one again, please tell me!
Holy crap!!
Good luck on finding a new housing and screen. Might as well chalk this up as stupid/careless/accident and just get a new one.
pitchbend your not the only one mine was picked up by UPS yesterday afternoon and is off to HTC for repair.
When I first phoned the helpdesk hadn't even received the price list off the service centre. I had to phone them up the next day and then wait for Lee to call me back
Spares are like rocking horse crap at the moment and the only people that seem to have them are HTC's service centres.
I've been quoted £140 luckily the insurance will pay
pitchbend said:
don't ask me how it happened, i'm just telling you that you can't rely on the HD2 drop test video on youtube... if someone knows a good place that will make my hd2 look like a new one again, please tell me!
Click to expand...
Click to collapse
Haha... Sorry for laughing, im not laughing at you. try to fix it under guarentee and say it happend wwith you thumb and pressed too hard or something
(its probaly not working that way but you can try, ''no'' you alreddy have and ''yes'' you may get)
Or maybe u can say: ''i have no idea how this happend, but i saw supicious little creatures jumping on the screen when i left my phone on the table at night''
This maybe sounds hillarious but i have said this one time when my SE w810 had a broken lcd. They said they done it for free because the funny make up story
Have you called HTC? Should be under warrenty? Not many other options...good luck.
Somehow I don't think throwing your phone off the ground will be covered by warranty!
Either pay the repair costs, or fork out for a new one I'm afraid.
I suppose you could buy a new one - and keep that one for 3 months until spares are available... then eBay it!
Do you people not have insurance on this phone?
Really, at £550 a pop, I would assume insurance would be a VERY sensible option.
And how the hell did you smash the bottom of that screen in?! Looks like someone stood on it.
madindehead said:
Do you people not have insurance on this phone?
Really, at £550 a pop, I would assume insurance would be a VERY sensible option.
And how the hell did you smash the bottom of that screen in?! Looks like someone stood on it.
Click to expand...
Click to collapse
Maybe it's just me, but I've never purchase any insurance for any of my phones. The last phone I've had was a $700 Diamond when it first came out. I check to make sure I have my phone on me at all time. NO. MATTER. WHAT. I've grown to the point where I'm very paranoid when I step out of my car and didn't feel the phone in my pocket. Everywhere I go, I make sure the phone is in a secure spot (ie, carrying case) if not, I will make sure it's in an enclosed pocket (front pants pocket). Don't ever put your phone on your shirt pocket or anywhere with an opening because when you bend over to pick up something...BAM!! Just simple reminders that many tend to overlook. It's just a higher level of awareness when you spend an upward of $700-$1000 for a phone.
hi,
first of all a big 'sorry you', i know how it feels when a brand new toy dies.... i think spareparts are not available at this early time after release. and the glas is maby a part of the display itself wich makes it expesive. so best will be to send to htc for repair.
DracoDrake said:
Or maybe u can say: ''i have no idea how this happend, but i saw supicious little creatures jumping on the screen when i left my phone on the table at night''
This maybe sounds hillarious but i have said this one time when my SE w810 had a broken lcd. They said they done it for free because the funny make up story
Click to expand...
Click to collapse
and if you want to try this, than you should send thme a copy of the book 'the wee free man' (i attached a picture of the cover), to proove your words .
regards mad.
to say that must be heartbreaking has to be the understatement of the year... lots of dude's don't bother with phone insurance but have you thought about claiming of your house and contents? If you have it the excess fee will surely be less than the cost of outright replacement...
yours in deepest sympathy
I'd go online and purchase some insurance, wait a few weeks and...
Thats nasty mate, I feel for you!
Insurance is all well and good but as with any insrance company the do not like paying out, you have to chose your words very carefully when telling them how it happened!
Know how you feel.
Oh,
That picture sent a shiver down my spine . Looks like the dog's been at it!
Year before last I got my shiney TytnII Christmas Eve, and trod on it Christmas morning. Certainly wasn't feeling seasonal after that.
Regards
When you are 16 years old, and owning a $1000 Sharp IQ8300M with 128KB RAM, and repairing your bike's tyre with a bucket of water to find the hole in the tyre, and you drop your $1000 dollar gadget in the bucket while bending over,
you will never, ever , ever ever put your phone in some risky place again. Ever. Ever.
My god the trauma hasn't gone! Anyone seen such device on ebay,
I need me one to get over it ...I just realized that..
That's disturbing.
You really need to put a NSFW or 18+ tag on something like that.
Whats a good place/company to get these insured? (in uk)
HSKalay said:
Whats a good place/company to get these insured? (in uk)
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Click to collapse
Got mine insured through 'Supercover' - £9.99 per month covers my HD, and the wife and brother in law's iphones. Think (for the gadget mad) they do a 5 gadget cover for £14.99.
Feel your pain - my HD was replaced within 3 days of getting it thanks to an unzipped pocket.
Good luck with it!
EDIT - here's their link if it's any use
http://supercoverinsurance.com/gadget-insurance.php
EDIT - the wife has suitably informed me that Supercover now do the underwriting, and you need to go through a broker. Link attached
http://laptopinsurance.org.uk/gadget.htm
This site http://cnn.cn will get it, but it's still to early you need to be patient or rich. they are based in Hong kong I've bought a cover once and got it in three weeks (good quality).
hi,
while surfing the net im stumble upon this honkong guy , i dont know everything about them, and never bougth something from them. but they offer the frontglas with the touchscreen, so if someone is in need for it, this may help.
mad.
Got a new guitar yesterday so we were sitting around outside testing it out. Had the tablet on a table next to a nearly-full can of Mountain Dew. When someone sat down, apparently the tablet was pushed into the can which knocked it over right on top of the tablet, spilling Dew all over it.
Wiped it off, and noticed it turned itself off. Wouldn't turn back on. Set it in front of a fan for a couple hours standing up, tried it again and it turned on, however there appears to be liquid between the LCD and the piece covering the screen.
Glad it still works, but hoping someone will have a disassembly guide soon so I can (gently) clean the internals...
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
MisterEdF said:
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
Click to expand...
Click to collapse
Lol
You're not suppose to turn a device on after getting wet. I put it on uncooked rice overnight to take the moisture out and then turn it on but glad to hear your tab still works.
Sent from my GT-P7510 using XDA Premium App
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
cdf3 said:
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
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Click to collapse
does square trade provide international warranties?
If not does any one know who does?
This wasn't purchased so I couldn't really get a warranty on it. It was a freebie from Google/Samsung at IO.
I know better than to turn it on when it's wet, but it was already on when it got liquid spilled on it, so didn't see how it could cause more damage trying to turn it on.
cdf3 said:
I got my warranty through SquareTrade. They have an option to choose a higher plan which covers spills & screen damage. You have to purchase the warranty within 30 days of your purchase date. It was cheaper than the plan from BestBuy, & covers more. Doesn't cover theft though.
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Click to collapse
I did the same thing. Its 100$ for 2 years - it was 54.99 for the warranty and 45.00 for the spills and accidental damage. I think its a great deal especially that there is no deductible.
lordwinkevin said:
Lol
You're not suppose to turn a device on after getting wet. I put it on uncooked rice overnight to take the moisture out and then turn it on but glad to hear your tab still works.
Sent from my GT-P7510 using XDA Premium App
Click to expand...
Click to collapse
This works well, when all you are dealing with is water, or some other liquid that is not full of chemicals and sugars..
While the rice acts as a desiccant, it will draw out the moisture, but leave behind crystallized sugars and other sticky goodness.
Unfortunately, there is no good solution to cleaning out soda from things.. other then to do the best job you can, and live with whatever is left over.
Sorry to be a nag, but stupid is as stupid does. Just cuz u got it for free doesn't mean you should treat it as such.
Either way yahoo recently had an article testing the rice theory with 3 cellphones, only one of them ever turned back on so that is bunk.
I would be surprised if Ifixit.com hasn't done a teardown yet
Sent from my PC36100 using XDA Premium App
urine??? HA!
Let it sit for a while.... I wonder what will happen when the tablet starts to get hot.
verusevo said:
Sorry to be a nag, but stupid is as stupid does. Just cuz u got it for free doesn't mean you should treat it as such.
Either way yahoo recently had an article testing the rice theory with 3 cellphones, only one of them ever turned back on so that is bunk.
I would be surprised if Ifixit.com hasn't done a teardown yet
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
I'm neither stupid nor do I treat my electronics poorly, free or not.
I'm glad you've never had an accident, but pull your all-mighty head out your ass. Stuff happens. I'm have been a geek for a long, long time. Never have I spilled a drink on any of my electronics until last night. You can see I've been on these forums for quite a long time, way longer than Android has been around.
And yes, the rice thing is useless.
OP, go to squaretrade.com and purchase a warranty right now. If you search around, you can find some 10-30% off codes. But, you'll be covered for everything including spills and drops. Wait a month and send it in. I believe there is no deductible, too.
EDIT: After typing that, I just remembered yours is an IO. Call them up and see if they can offer you something. Their customer service is exceptional. I plan to get a warranty of the kal-el version of this when it releases.
ericc191 said:
OP, go to squaretrade.com and purchase a warranty right now. If you search around, you can find some 10-30% off codes. But, you'll be covered for everything including spills and drops. Wait a month and send it in. I believe there is no deductible, too.
EDIT: After typing that, I just remembered yours is an IO. Call them up and see if they can offer you something. Their customer service is exceptional. I plan to get a warranty of the kal-el version of this when it releases.
Click to expand...
Click to collapse
Thanks
Seems that everything has cleared up. Works just fine, screen clear, but I'm going to pick one up anyway just in case.
Jorsher said:
Thanks
Seems that everything has cleared up. Works just fine, screen clear, but I'm going to pick one up anyway just in case.
Click to expand...
Click to collapse
Yeah they really have the best warranties and prices out there.
MisterEdF said:
I hope you're aware that the 3 main ingredients in Mountain Dew are sulfuric acid, urine & caffeine. That can do some nasty damage.
Click to expand...
Click to collapse
Hahaha!! Lmao!
HTC T-Bolt. Awesome phone, pathetic battery.
Square trade is awesome. They have, imo, the best warranty solutions anywhere. Dont ever buy store brand warranties as there are so many limitations.
The Square trade ones are not only cheaper, but cover more. I highly recommend it.
I was the proud owner of a shiny brand-new Galaxy S3 as of 7 p.m. July 14. On my way to the mall just before 3 p.m. the next day to purchase a cover, it slipped out of my hand and hit the pavement. Damage to screen and bezel from a fall of only 2 1/2 feet. The back cover even popped off! I had watched the drop tests for this phone and knew that with this one there was no way I'd think about not getting a protective cover. It is definitely not as tough as the other previous Galaxy S models. But I never would have expected so much damage from such a short fall. Anyways, it is going to cost me 130.00 for the deductible through the insurance claim, plus the aggravation that is already starting. It was supposed to be easy-peasy. Instead of helping me in store (they kept saying they couldn't do that-access to my account purchases at their fingertips plus me there in person with ID!), I have to print out an affidavit along with proof of ID. I totally understand that, but why not just help me in store! You guessed it, I don't have my own printer (I've been meaning to rectify this) although I do have a scanner. Long story short, lack of a scanner means I lose 24 hours-can't do this until tomorrow. Then barring any further BS from T-Mob or Asurion, I'm told I get a new phone the next day. Too bad I'll be out of town by then, but, oh, well. That's what I get for not having a printer. Now for the real rant! Gorilla glass my a$$! If Samsung is going to make a phone with this slick plastic back and with a plastic bezel, they should just ship it with some cheap plastic protective cover so that you can make it out of the store and have time to shop for a cover to your own liking! Don't get me wrong, I love my new phone, however I'll really consider the build quality of the next phone I buy. I will especially pay attention to slick edges and plastic bezels.
We apologize for any inconvenience. However, further verification is required for us to process your claim. Please click here to contact us and one of our Customer Service Representatives will be happy to further assist you.
Thank you for allowing us to serve you.
Asurion
Your Technology Protection Company
Click to expand...
Click to collapse
This was after completing the first step of the onling claims process. Instead of an Asurion rep, the next page directed me to call T-Mobile customer care! Again, could have just done that at the store an hour earlier! Yeah, I know, they aren't really there to help, lol!
Did you know you posted on the wrong thread?? this is " T-Mobile Galaxy S III Android Development ". Mod; Please move the post or close the post. thanks!
Dang. The glass does feel INCREDIBLY thin compared my old Vibrant. I too gotta get a case. That bezel protection was the shizz.
Sucks man
I too have seen all the drop tests and this phone, whether it be the size of the screen or the plastic casing, doesn't hold up when dropped. I get my phone tomorrow but ordered a case last week with a lip so I'd have protection on day one
Sent from my SGH-T959V using xda app-developers app
really? to easy to flame:cyclops:
laylovj said:
Dang. The glass does feel INCREDIBLY thin compared my old Vibrant. I too gotta get a case. That bezel protection was the shizz.
Click to expand...
Click to collapse
Gorilla glass 2 is 20 percent thinner than gorilla glass.
Sent from my Galaxy Nexus using Tapatalk 2
Yeah I know. But I guess I didn't really want to say thin, but moreso flimsier.
Sent from my SGH-T999 using xda app-developers app
chadster214 said:
Did you know you posted on the wrong thread?? this is " T-Mobile Galaxy S III Android Development ". Mod; Please move the post or close the post. thanks!
Click to expand...
Click to collapse
No, I was not aware of that. I thought I was in General. Sorry, I'll figure out how to move it.
EDIT: Anyone know how to move a thread?
darren.wlsn1 said:
really? to easy to flame:cyclops:
Click to expand...
Click to collapse
And what would be the point?
RaymondPJR said:
No, I was not aware of that. I thought I was in General. Sorry, I'll figure out how to move it.
EDIT: Anyone know how to move a thread?
Click to expand...
Click to collapse
Yeah report it to a mod and explain why in the report. Someone will move it no problem.
Sent from my SGH-T999 using xda premium
Looks like one of the nice mods moved the thread.
But seriously.. you said it yourself.. You knew the SGS III was eaiser to break then your grandma's fancy china.. And you knew you should have had a case.. why didn't you?
I have had mine cased in a bulky 2 layerd cheap ebay case while I wait for a kraken or the defender to come out.
Anyone who does not case their SGS III is living life on the edge.
Randomacts said:
Looks like one of the nice mods moved the thread.
But seriously.. you said it yourself.. You knew the SGS III was eaiser to break then your grandma's fancy china.. And you knew you should have had a case.. why didn't you?
I have had mine cased in a bulky 2 layerd cheap ebay case while I wait for a kraken or the defender to come out.
Anyone who does not case their SGS III is living life on the edge.
Click to expand...
Click to collapse
The guy at Car Toys brought out the ugliest case I'd ever seen, so I refused it. Went out the next day at my earliest convenience to buy a decent case. One block from home, disaster struck! Would have been cheaper to buy that case and throw it away the next day. It is costing me $130.00 in deductible fees for the replacement. Now I've read that some guy dropped his while in a case and it still broke.
EDIT: Thank you moderator, I'm so sorry for my mistake!
deleted
Simple solution: don't drop your phone. I didn't drop my HD2 in the whole year I had it.
I have to tell customers the same thing, we have nothing to do with Asurion, you can use my phone but I cant file anything for you unfortunately.
The only reason you have to jump through so many hoops with Asurion is because since you just got it, it hasnt registered on your account, so there is really not way for them to know if you actually own the phone unless you provide that affidavit and proof or purchase.............I broke my S3 after 2 days and even though i work for T-Mo and still had to go through the same thing
mikeschevelle said:
I have to tell customers the same thing, we have nothing to do with Asurion, you can use my phone but I can file anything for you unfortunately.
The only reason you have to jump through so many hoops with Asurion is because since you just got it, it hasnt registered on your account, so there is really not way for them to know if you actually own the phone unless you provide that affidavit and proof or purchase.............I broke my S3 after 2 days and even though i work for T-Mo and still had to go through the same thing
Click to expand...
Click to collapse
That's what I wanted from them, to use their phone. Also would've saved me time if I could have printed that form right in the store. I had everything I needed with me at the store: receipt, box with IMEI, my ID. I wasn't asking them to do it for me, just to call from there and confirm from their records that I purchased the phone. Anyway, a couple of calls today to Asurion got them to approve my claim a little faster, but not in time for the replacement to arrive before i leave for Seattle. So it's being shipped to where I will be there.
Mine broke within 6 hours of having it. I got it, late at night, fell asleep while texting, and when i woke up it was on the floor and the screen was cracked to hell. I silently weeped. I was suppose to get a case the next day.
RaymondPJR said:
That's what I wanted from them, to use their phone. Also would've saved me time if I could have printed that form right in the store. I had everything I needed with me at the store: receipt, box with IMEI, my ID. I wasn't asking them to do it for me, just to call from there and confirm from their records that I purchased the phone. Anyway, a couple of calls today to Asurion got them to approve my claim a little faster, but not in time for the replacement to arrive before i leave for Seattle. So it's being shipped to where I will be there.
Click to expand...
Click to collapse
We have no way of confiming your purchase unfortunately, they only accept a copy of the reciept or scan of the box
Iunno but to me, when I see the drop tests of the s3 90% of the time the drops are done by women. And it seems like 90% of the people who have been dropping their phones have been men c.c....men are generally stronger and taller than women so........iunno just my 2 cents
Sent fromTyra's galaxy siii C: