Database Users

When exactly the item will be shipped from the Play Store?

Hi guys!
First point - I found really weird that less than 1 week before the release date we cannot pre-order it from the Google Play Store (like Microsoft did it with the Surface). And...
Second point - ...there is a lack of information of what will happen the 13th. When google will start to ship the units? Do we have to worry that will be sold out in the first hours? Is it possible to select 1day shipping from the Play Store in Europe (Germany or UK)?
Thanks

I'm wondering the same thing. I'm guessing in a couple of days we will start to see people from Walmart post pictures if they receive them in stock.
Sent from my SPH-L710 using xda app-developers app

Why don't you ask Google if it is so important to you? It will probably ship around the 13th and be with you 2 days later. You won't die if it's 3 days... You'll still have it on time to complain about the device on this forum one week later .

The point is that i will be in Germany till Saturday morning (the 17th). So this will be the only opportunity for me to get one in advance..

Anyone know when google will add the 10 to the store on the 13th?
Sent from my SGH-I747M using xda premium

If you put your email in to be notified when the tablet becomes available, I am sure Google will send out an email to you within an hour of it being available, probably only minutes

EniGmA1987 said:
If you put your email in to be notified when the tablet becomes available, I am sure Google will send out an email to you within an hour of it being available, probably only minutes
Click to expand...
Click to collapse
Google have consistently sent my notifications several days after the product (both hardware and software services) is actually available

Nexus 7 play store shipments took a few weeks to arrive here in the UK. I'd like to know when they're in shops so I can just pick one up in person.
Sent from my GT-I9300 using Tapatalk 2

It seems Google are planning to ship on the 13th for delivery on the 14th.
http://www.androidpolice.com/2012/1...-shipments-start-november-13th-no-pre-orders/

Gaugerer said:
It seems Google are planning to ship on the 13th for delivery on the 14th.
http://www.androidpolice.com/2012/1...-shipments-start-november-13th-no-pre-orders/
Click to expand...
Click to collapse
that is... if you pay $$$ for overnight shipping

Gaugerer said:
It seems Google are planning to ship on the 13th for delivery on the 14th.
http://www.androidpolice.com/2012/1...-shipments-start-november-13th-no-pre-orders/
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Click to collapse
That's great! I want them in people's hand ASAP so we can start hearing back from real users!

I'm am now peed off big time

I've just got this form Google and let me tell you ill be having a firm word with them tomorrow
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Sent from my LT26i using xda app-developers app

mrallen81 said:
I've just got this form Google and let me tell you ill be having a firm word with them tomorrow
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
A firm word won't change the fact that the device is sold out, they have apologised and credited you the shipping charges for the inconvenience..

Just got that same email. 3 weeks minus shipping charge. hmmmm

kawika said:
Just got that same email. 3 weeks minus shipping charge. hmmmm
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Click to collapse
Not good

Just got that email too. Ugh... I just canceled it. Whatever. Tired of worrying about a freakin' phone. Just... whatever...

I just got that same email also. I wonder how many people are on backorder.

I am also in the same boat, balls!

I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.

I got the same email.

ErikWithNoC said:
I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.
Click to expand...
Click to collapse
God I hope you're right
Sent from my LT26i using xda app-developers app

mrallen81 said:
God I hope you're right
Sent from my LT26i using xda app-developers app
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So do I haha. I'm going to call them again tomorrow if my device hasn't shipped yet since its supposed to ship by today.

ErikWithNoC said:
So do I haha. I'm going to call them again tomorrow if my device hasn't shipped yet since its supposed to ship by today.
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Lots of people who ordered didn't get that email, so that's not true, or at least, didn't get that email yet.. :silly:

Google sent me the same damn email! RIDICULOUS!

ErikWithNoC said:
I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.
Click to expand...
Click to collapse
I only ordered 1 Nexus 4 16GB but i got that backorder email. I just talked to a google REP also and he said, its on backorder. I also had a Nexus 10 16GB in the same order and he said, since the order is bundled, I now have to wait for my Nexus 10 until the Nexus 4 becomes available to ship even though the Nexus 10 16GB is available right now. I asked for a request for my Nexus 10 to be shipped separately earlier and REP said, it can't be done as they are in same bundled order. Lame lol would have been nice if I could have at least had my Nexus 10 earlier. Oh well, it is what it is.

ErikWithNoC said:
I just called customer support because I too got this email, but my account says its still expected to be shipped by today and the representative told me that everyone who ordered a Nexus 4 got this email. He said that only the people who ordered 2+ devices could be waiting, but those who ordered 1 aren't likely to be backordered.
Click to expand...
Click to collapse
I wonder if that's people who ACTUALLY ordered 2+ or people with 2+ phantom order's? LOL I show 2 ordered in the play store, but my wallet only shows the 1 in my wallet and my card only shows billed for one as well. What a disaster, lol

Same boat.. F*** Google.

mrallen81 said:
I've just got this form Google and let me tell you ill be having a firm word with them tomorrow
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
You do realize that google does not manufacture devices. Period. If you want to be mad, be mad at lg. Also if your last couple of devices didn't sell all that well to begin with would you really stock up on a bunch of hardware that has the potential to not sell on top of selling at a minimal gain or slight loss?
Stop whining and be glad that you're getting an extremely underpriced phone out of contract.
Can't stand when people whine when they don't know all of the facts :banghead: :sly:
Sent from my SCH-I535 using xda app-developers app

Just got off the phone with Google Order Support. They confirmed that anyone that received the email will be placed on back order. Anyone who ordered who has not received the email will have theirs shipped this evening and that all the back order emails had gone out. So if yours is still processing, you will get your shipping confirmation later this evening with 1-2 day shipping.
Please don't kill the messenger.

pyroemaniac said:
You do realize that google does not manufacture devices. Period. If you want to be mad, be mad at lg. Also if your last couple of devices didn't sell all that well to begin with would you really stock up on a bunch of hardware that has the potential to not sell on top of selling at a minimal gain or slight loss?
Stop whining and be glad that you're getting an extremely underpriced phone out of contract.
Can't stand when people whine when they don't know all of the facts :banghead: :sly:
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
When you're told its going to turn up on one day and then told its gonna be another three weeks it can leave you a little f#@ked off, and sorry if you don't like it but who the hell asked for you're opinion
Sent from my LT26i using xda app-developers app

Same email, ordered two....aaarrgghhh
Sywepd form my DsereiS

Nexus 4 pre-ordered ?

I have placed an order last night for 16GB device and received email saying order is processing.
In my account status the order shows up as PRE-ORDERED.
What does it mean ? In the play store the device is listed with 3-5 days for delivery.

kalda01 said:
I have placed an order last night for 16GB device and received email saying order is processing.
In my account status the order shows up as PRE-ORDERED.
What does it mean ? In the play store the device is listed with 3-5 days for delivery.
Click to expand...
Click to collapse
If they have stock u will recieve it in 3-5 days for sure. If they are out of stock u won't. When I ordered mine, it said they had stock, but it last 2 weeks to arrive. Follow ur order in Chronoexpress if u recieved ur id number, if not, u can just wait...

The Play store still shows the N4 is in stock with 3-5 days delivery. I wonder why they would lie about having stock and lure people to order
and then not ship for 2 weeks. Can I still cancel the order if it status shows as PRE-ORDERED ?

Be patient. You placed an order just yesterday. There are people here who had to wait 2 months for their n4. You are lucky to get it in 3 to 5 days.
Sent from my Nexus 4 using xda premium

It has nothing to do with patience. I need to travel on April 17 and thought I'd get the phone by then.
Wouldn't have ordered it if I knew they won't deliver as promised.
There is something called "Truth in Advertising" and I thought Google knew about that.

I ordered mine on Thursday last week and I only just got a dispatched email (10 minutes ago).
took them 5 days to process my purchase. hopefully its here tomorrow.

what did customer service say?
despite the many brilliant minds here Google is the only one that can give you answers... until then no one has lied
Sent from my Nexus 4 using xda premium

QUIETLYloud said:
what did customer service say?
despite the many brilliant minds here Google is the only one that can give you answers... until then no one has lied
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I will call today and find out what the real status of the order is.

At&t order status

Dudes what's good? I pre ordered the note sept 19. When are we supposed to receive the phone? Any one got a clue? The web site says ship date 14-16 but is that date the day I'm supposed to get it or the day they put it on the mail? Confuseeed waited sooo long
Sent from my SAMSUNG-SGH-I717 using XDA Free mobile app

COA4178 said:
Dudes what's good? I pre ordered the note sept 19. When are we supposed to receive the phone? Any one got a clue? The web site says ship date 14-16 but is that date the day I'm supposed to get it or the day they put it on the mail? Confuseeed waited sooo long
Sent from my SAMSUNG-SGH-I717 using XDA Free mobile app
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Click to collapse
Thats the date it is supposed to leave AT&T's possession. Depending on what shipping option you have, will depend on what day you receive it. IF you have the 2nd day FedEx, you should get it on the 16th (latest).
HOWEVER, there is a shipping date range. So if they ship it on the 16th, you will not get it until Monday the 20th. In addition, there has been a report (I have only seen 1 of these reports, but there could be more) of AT&T sedning emails that their shipping may be delayed due to shortage. Due to the lack of others not reporting this email (including me) and I am not so sure it is delayed for most people. Since TMO is shipping already, it is very possible that the AT&T has them in stock already and is prepping them to go out.
So the final answer to your question is ... I don't know, and neither does anyone else. The next few days is all we can say.

The earliest estimated ship date is the 14th. That's when they will hand them over to Fedex, UPS, etc. The phone doesn't officially release on AT&T until the 17th.

I was told I should have mine by Thurs. According to AT&T customer service. I ordered on first day of preorder and mine says estimate shipping 14th to 16th . Rep said it will ship out Tue. I'm not expecting until Friday honestly. However ,I got my preordered Note 1 on Thurs when it was was released in store on Friday . Crossing fingers!
Sent from my Nexus 10 using Tapatalk

Lol after nearly almost a month and att encourages to wait a bit more hahaha, sure teaching us how to be patient. Im quite desperate since im stuck at the moment with a galaxy note i717 tht has a cracked screen, mad slow, extreme wake lock issues, sometimes screen wont respond to the touch, lol after all I did had to change the glass about 2 times and I accidentally overheated the bottom part which also left a mark. Still works though lol. By the way it has tape all over the screen to keep the shattered glass from cutting me haha.
Sent from my GT-N8000 using XDA Free mobile app

Man this blows, I've seen online that several TMO customers already had their phones delivered today and are in possession of them while we lowly AT&T customers who preordered on day one don't even have them mail out yet

JJ2K1 said:
Man this blows, I've seen online that several TMO customers already had their phones delivered today and are in possession of them while we lowly AT&T customers who preordered on day one don't even have them mail out yet
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Click to collapse
Never fear, it could be worse. Yes, TMo get it today, but we are at least second. Verizon isn't until next week, and the UK missed their release and got it moved back to Friday with ours. Ours could be the smoothest.. maybe.

Anyone hear of the shipment yet? Status on AT&T's site is the same for me "preparing for shipment" with a date of 14-16th for the estimated shipping date.

jokerier said:
Anyone hear of the shipment yet? Status on AT&T's site is the same for me "preparing for shipment" with a date of 14-16th for the estimated shipping date.
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Click to collapse
I just looked at the site and still shows the same, preparing for shipment.
Sent from my SAMSUNG-SGH-I717 using XDA Free mobile app

just check my order it says shipped

screenshot plz to boost my confidence
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app

screenshot

Me too, 2nd day shipping, be here by 16th at 8pm! c'mon FEDEX!!!!

Mine says shipped too. via USPS from Fort Worth TX (To VA)
Preorded 10/3..

good lord ... i preordered mine 9/22 and still says "preparing to ship"
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app

Google canceled my order for no reason !

I preordered 32gb Black pixel XL the minute it was announced on the 4th.
Everything went through fine and I got a confirmation email of the order.
Then I notice that there are no funds on hold in my account .
I think nothing of it and figure they will hold funds when it ships .
Fast forward to Monday the 17th .
I call customer service to inquire when I should receive my phone and why there isn't a hold on my bank account for the funds.
They tell me that I should receive the phone between the 26-28 of October .
And that I will be charged when it ships.
That my order is processing and every is fine .
Last night I get an email from Google saying that my order has been cancelled.
It states to reason as to why ....
So I call customer service , they tell me its a billing issue and transfer me to google wallet .
We verify that my billing and mailing addresses match and they do .
Next we get on a 3 way call with my bank to see if their were any declines from their end .
Once again nothing , the bank has no record of google ever making any attempt to charge it hold funds.
The customer service representative from wallet says " well everything looks fine , so you should go ahead and place an order again "
I said to them it's sold out , how do you want me to do that .
They had no answer for that .
Then she transfered me to the ordering department .
I went back and forth with them about what took place , they escalated it to a tier 2 person , in which they told me to join the waiting list .
This is complete bull**** , they canceled my order for no reason and now I have to get on a waiting list for a phone that i ordered and got confirmation was shipping next week .
What can I do at this point ?
Thanks
Sent from my Nexus 6P using XDA Premium HD app

That sucks. One thing to try is pleading on twitter. Many companies hate when you make something public on social media so you may get a better response.

Same thing happened to my order. Came in to work today to the cancelled order email. Contacted them via phone and chat and was told something happened in the system and a bunch of orders got cancelled and that there was nothing they could do about it. Absolutely ridiculous! Having ordered over two weeks ago only to get on a wait list now and probably not get the free VR headset!? Really wish this was a regular retail store so I could take my business elsewhere.

Mickle187 said:
Same thing happened to my order. Came in to work today to the cancelled order email. Contacted them via phone and chat and was told something happened in the system and a bunch of orders got cancelled and that there was nothing they could do about it. Absolutely ridiculous! Having ordered over two weeks ago only to get on a wait list now and probably not get the free VR headset!? Really wish this was a regular retail store so I could take my business elsewhere.
Click to expand...
Click to collapse
I was on the phone with them for an hour .
Do you feel like they can make this right at all ?
Going to call again today after work , they need to do something here
Sent from my Nexus 6P using XDA Premium HD app

sitnlow4life said:
I was on the phone with them for an hour .
Do you feel like they can make this right at all ?
Going to call again today after work , they need to do something here
Sent from my Nexus 6P using XDA Premium HD app
Click to expand...
Click to collapse
So far it doesn't seem like it. All I have been told is that I need to get on the wait list. That is unacceptable as it looks like it will push the order out 1-2months and we would be screwed out of the VR headset. I just called back myself to try talking to someone else or a manager if needed. They said they had to check on something and they would call me back in 5 minutes (we shall see if they do).
The only acceptable resolution for me is for them to reinstate the order and get it shipped out soon as well as still providing the codes for the headsets . After committing to spend over $1600 with Google for two phones I think that is fair on my part.

If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.

frch0603 said:
If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.
Click to expand...
Click to collapse
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.

frch0603 said:
If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.
Click to expand...
Click to collapse
You will get a hard inquiry in your credit report, that was the reason I didn't finance.
Sent from my SM-N910V using Tapatalk

Mickle187 said:
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.
Click to expand...
Click to collapse
Ya, you think they would just force an order in, even if they have to add it to the next batch, just put it in reserve.
---------- Post added at 07:39 PM ---------- Previous post was at 07:33 PM ----------
bazofia said:
You will get a hard inquiry in your credit report, that was the reason I didn't finance.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Yes you will, that is the only down side, so make sure you have no problem with your credit being affected by that.

Mickle187 said:
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.
Click to expand...
Click to collapse
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.

Mickle187 said:
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.
Click to expand...
Click to collapse
That's where they left off with me last night.
Escalated and awaiting an email ... Meanwhile the phone launches at best buy and Verizon tomorrow.
Really weighing out my options at the moment to make sure I don't left in the dark.
Sent from my Nexus 6P using XDA Premium HD app

yeah, really blows. I don't want any other phone but really need a new one. I really don't want to buy from VZW or anyone else with their fingers in things. Worst case I wait until they are available again but I am still going to be very bitter about being screwed out of 2 VR headsets.

google pre order system works backwards.

Same thing happened to me today at 3pm. I had google finance and pre ordered the phone on October 4th and all of the sudden it got cancelled.

There seems to be a lot on canceled orders on here alone. I wonder if it scales up with everyone that pre-ordered? If it does, could it be google canceled random people due to low supply?

Reely said:
Same thing happened to me today at 3pm. I had google finance and pre ordered the phone on October 4th and all of the sudden it got cancelled.
Click to expand...
Click to collapse
Does your order show cancelled in the order history on Google store website?
Sent from my Nexus 6P using Tapatalk

thafngame24 said:
Does your order show cancelled in the order history on Google store website?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yes, it does. :/

Mickle187 said:
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.
Click to expand...
Click to collapse
just a heads up. I called Google the other day to ask about the pre order promotion. I said specifically that I wanted to take advantage of it but was afraid that I would miss it because the window was closing.
The rep from Google told me not to worry that "no matter when you order, if you get this phone, you get a headset".
Verizon seems to be doing the same thing. I called them and they gave me a promo code over the phone they said you just need to activate a phone to use the promo. Doesn't seem to matter when you buy.
I think it was setup this way just to build hype.
Sent from my SM-G935V using XDA-Developers mobile app

jjayzx said:
There seems to be a lot on canceled orders on here alone. I wonder if it scales up with everyone that pre-ordered? If it does, could it be google canceled random people due to low supply?
Click to expand...
Click to collapse
It definitely isn't everyone. I have a buddy who ordered one the same day and he also financed with Google. His order has not been cancelled as of now. Granted he did get the regular Pixel so maybe it is related to the XL only?
They claimed to me on the phone that two nights ago at 3am something happened and the orders had issues/got cancelled and that it happened to many orders.
---------- Post added at 01:21 PM ---------- Previous post was at 01:16 PM ----------
madmaverickmatt said:
just a heads up. I called Google the other day to ask about the pre order promotion. I said specifically that I wanted to take advantage of it but was afraid that I would miss it because the window was closing.
The rep from Google told me not to worry that "no matter when you order, if you get this phone, you get a headset".
Verizon seems to be doing the same thing. I called them and they gave me a promo code over the phone they said you just need to activate a phone to use the promo. Doesn't seem to matter when you buy.
I think it was setup this way just to build hype.
Sent from my SM-G935V using XDA-Developers mobile app
Click to expand...
Click to collapse
Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...

Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...[/QUOTE]
Hum, I do not see it listed anymore either.
My spider sense tells me i was lied to yesterday.
Damn.
Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...[/QUOTE]
OK , Update:
I just got off a chat with Google and this is what they said:
Raul D10:44 AM
Thanks for contacting Google Support. My name is Raul D.
Matthew 10:44 AM
Hi, Im matthew
Raul D10:44 AM
Hello Matthew!
Matthew 10:45 AM
Good morning, I called yesterday and expressed that I was interested in taking part in teh preorder promo, but that I didnt think that I would be able to make teh cut seeing as teh 128gb version is sold out.
Matthew 10:46 AM
The Rep told me that It didnt matter when I ordered teh phone that I would get a free headset as long as I was on teh waitlist. Can you please verify this for me?
Matthew 10:46 AM
Please forgive my spelling.
Raul D10:47 AM
I'd really like to see if I can assist.
Matthew 10:47 AM
Thank you
Raul D10:47 AM
You're welcome.
Raul D10:47 AM
Please let me've a look in to it.
Raul D10:48 AM
US customers who pre order a Pixel or Pixel XL from Google Store or Project Fi will receive a promotional code for a Daydream View at no cost.
Raul D10:48 AM
This promotional code is only redeemable through the Google Store.
Raul D10:49 AM
Daydream View will NOT ship with the Pixel device.
Raul D10:49 AM
A separate email with the subject "Your Daydream View VR headset" will be sent to you after your order confirmation email which will include more details in regards to the promotion [EXAMPLE].
Matthew 10:49 AM
OK , That works, but how about if you missed the preorder because your on the wait list?
Raul D10:50 AM
This outlines that you should receive your promotional code approximately four weeks after your device ships.
Raul D10:50 AM
The promotion has no definitive end date and is only valid while supplies last. Codes will expire 12/31/2016.
Matthew 10:52 AM
ok, cool, so even if I do not place the order by yesterday 10/19/2016, as long as I order and have my device before the coupon code expires on 12/31/2016 than I should still receive the promo code for a free vr headset. Correct.
Raul D10:53 AM
I'm sorry, this is only valid while supplies last.
Matthew 10:54 AM
OK, so as long as I order my device when it becomes available, and while supplies last I should still get a promo code e-mailed to me? Is that accurate?
Raul D10:54 AM
Yes.
Matthew 10:55 AM
Wonderful, thank you, so it doesn't technically need to be a pre-order, its just a while supplies last promo effectively then. Thank you, That makes me feel better.
Raul D10:56 AM
You're welcome.
Raul D10:56 AM
I'm glad I could assist.
Matthew 10:56 AM
Thank you for your time this morning.
Raul D10:56 AM
You're welcome.
Raul D10:56 AM
It looks like you're all set.
So yes it looks liek were all set as long as we get teh device before they run out of headsets lol.