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Screen raised a little bit higher than the bezel near the dock connector

I'm close to my 14 days return period at bb and suddenly I noticed that the glass screen on my Iconia is separating a bit noticeable enough for my fingers to feel it when I touch that section. It is the area at the docking connector side, the screen is raised a bit higher than the side metal bezel. When I pushed it down hard it flushed back in but raised again after some time. I never noticed it before and I've been really using it daily for more than a week now and only until yesterday I saw this. I feel really bad because I really love my Iconia and was really planning to keep it. I had the same issue with my HTC EVO, but I held on to it because I've read in the EVO forum that others have even worst screen separation and mine wasn't as bad. So I'm wondering if most Iconias have this issue so I don't need to return it anymore. I've checked the display unit at bb and it has same screen lifting around that section near the docking connector.
Sent from my A500 using Tapatalk

Same issue here. I noticed it the other day. I have a week left on my 14 day return period. Honestly it is not that big of a problem to me. I cannot push it back down, I just figured it was made that way. I noticed the demo unit at my local best buy was the same way. I do not think it is a deal breaker to me.

Yeah mine is like that too :\

MMm - no trouble here yet. Then again I was a first generation nook owner who never had a button crack, and those were hard to find ;-)
I take mine to and from work every day and use it at least 2 hours a day not counting weekend software development time where it's my test platform, so you could call mine pretty high wear and tear.

So it seems like it is common to have that slight lift on the screen and hopefully will not get worst than it is. I will just keep it and not replace with another one, who knows the replacement might even be worst or have dust like the others were complaining. I've put too much time setting this up and I really love it even with all the criticism it gets from other users.

I feel a slight raise on mine - but far from calling it an issue.

There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.

Staples told me they would take it back for any reason in 14 days... even if you just decided you didn't like it.

cdkizzle said:
There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.
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Oh no, I hate dust inside the screen. Was your screen raised really high or just a bit?
Sent from my A500 using Tapatalk

lol. There shouldn't be any question at all....take it back.

I'm not returning mine but this is irritating for sure

I believe it is designed that way, just as there is the gap between the glass and frame on the opposite side (where the microphone is placed in the center).
I for one find the A500 a great piece of hardware, and this doesn't bother me a bit... I actually hadn't noticed until you mentioned it here ;-)
Sent from my A500 using XDA Premium App

Raised here as well
Looks like an intentional raise to me though. The sides are flush and begin to raise about 1.5 inches in from the side of the tablet toward the center until it reaches it's highest point dead center to the dock port. Then back down by the same amount.
If it is not intentional it sure is a nicely implemented defect.

If I run my finger along the edge of the screen I can feel the glass being raised ever so slightly, fractions of a millimeter, towards the middle, above the dock connector.
Though as I look closer and use a metal ruler I find that it's not the glass that is raised but rather the bezel that is lowered slightly in the middle, above the connector.

All of them I have seen are like that, don't think its a defect at all.
It looks like it is easy for dust to get in past the microsd slot area as you can see the back of the screen through the cracks. I would be careful outside and in dusty areas. I am going to look for a sleeve that covers it or something...it should be sealed better than this.

I haven't had any dust yet, (hopefully never) and my screen is raised. (or the bezel is lowered)

I'm getting that too now. It's definately raised. I checked when the OP first posted this and it was not like this. Now I can press on the glass just above and slightly to the right of the dock connector and the screen goes down flatter. The raised area is not quite centered. I've had this tablet 3 days shy of 1 month.
Sent from my A500 using Tapatalk

Cracked Screen.. Fluke or Quality Control?

So I've had my Nexus 7 for less than a week now and last night it slipped off my bed and the screen cracked and the is unresponsive. I've only at least a dozen touch screen devices and almost all of them have made the same fall (about 3 feet on to carpet) which makes me wonder, is this a quality control issue or was it just a fluke? It seems to me that a device like this had to go through some sort of drop test so I'm thinking it just happened to land in the perfect way that broke the screen.
I want to buy a new one but not if I'm going to have the same issues. Have any of you guys broken your screens yet?
Also anyone know what a 16GB Nexus 7 with a cracked screen is worth?

Fluke. Dropped mine down the stairs(carpet tho) and not a scratch
Sent from my Nexus 7 using xda premium

I feel like the screen lifting issue may be partially to blame here, there is no way a 3 foot drop onto carpet should be able to break a device. - unless the glass is mounted like crap, already stressed from lifting or improperly mounted reducing structural integrity.

Hmm oh well. I think i have a buyer lined up and just put in an order for another one. Love this tablet way too much to give up that easily. I think I'm going to get a SquareTrade warranty just to be safe.

Dust Under Screen?

Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?

Vashypooh said:
Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?
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Click to collapse
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.

Funkym0nkey said:
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.
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People have reported that there is dust in the screen from the manufacturing process. But yes take the protector off first then report back.

It probably is, My first one had dust under the screen. If it was just under the screen protector you would most likely have a bubble.

I returned it and exchanged at a different Walmart.
I Peeled back the protector and could see it with the screen off. It was indeed a white spec of dust.
Sent from my ADR6425LVW using Tapatalk 2

Funkym0nkey said:
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.
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Click to collapse
It's actually highly likely if it looks white with the screen off, but black when it's on. One of the 3 I'm waiting to return, has exactly this defect.
Either someone at Samsung's factory has dandruff, or they ran out of pledge.
Seriously though it's so common Samsung really need to get on top of whatever is causing it.
Sent from my GT-I9300 using xda premium

My understanding is it is pretty rare for samsungs to have dust under the screen due to optical lamination, which is why I was so confused / angry at the dust. Unacceptable for a tablet at this price point. Especially coming right out of the box and never having the plastic even taken off..

And this one sadly seems to have an imperfection in the glass itself. It's got a single spot that appears black, and when looking at it with the screen off you can see it, it's not white, but rather looks like a super tiny spec.
Hard to describe this, I have never seen a screen have it.. I tried hitting it with isopropyl but, it isn't on the top level, and looks inside the glass itself. You can see its reflection on the pixels with the screen off.
How odd.

Drove 40 minutes to find #3.
It has the same issue as the second, some kind of defect in the glass.
Think I am just going to return it instead of exchanging for more. It is obvious Samsung doesn't know what the hell they are doing.
Sad because I love the tablet.

The second and third devices I received both had dust in the screen.
Sent from my GT-I9300 using xda premium

tietherope said:
The second and third devices I received both had dust in the screen.
Sent from my GT-I9300 using xda premium
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Saddens me to hear that. I am probably going to keep trying again and again for a bit. Walmart in the first return screwed me by sending it back to gift card, so all exchanges now show the gift card as origional source. A refund is going to be a headache

Vashypooh said:
Saddens me to hear that. I am probably going to keep trying again and again for a bit. Walmart in the first return screwed me by sending it back to gift card, so all exchanges now show the gift card as origional source. A refund is going to be a headache
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The second one had at least 6 visible specks of dust under the screen and was sent back for that reason. My third unit has just one spot of dust which can be found when looking closely. Held at regular viewing distance you really need to look hard for it, so I'm keeping the device.
Sent from my GT-I9300 using xda premium

Vashypooh said:
Drove 40 minutes to find #3.
It has the same issue as the second, some kind of defect in the glass.
Think I am just going to return it instead of exchanging for more. It is obvious Samsung doesn't know what the hell they are doing.
Sad because I love the tablet.
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Because of one dust particle your going to return the tablet and settle for something else? Fail

sasha101 said:
Because of one dust particle your going to return the tablet and settle for something else? Fail
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This is not a dust spec actually. It is something inside the glass. It looks like something that cured inside the glass and as I said, im likely to just keep bugging Walmart sadly. Wouldn't be so bad if they had a real stock of them to exchange.
Sucks.

sasha101 said:
Because of one dust particle your going to return the tablet and settle for something else? Fail
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Click to collapse
Would a dead pixel bother you?
If not move along..
If yes then understand that this dust isn't just a clean freak issue worried about an untidy tablet
The dust shows as black dots on white backgrounds, much like a dead pixel. Considering most of the time you'll have a white background, it is very noticeable.
Acceptable on a £159 n7? Maybe?
On a £400 n10, no way.
Sent from my GT-I9300 using xda premium

skibadee said:
Would a dead pixel bother you?
If not move along..
If yes then understand that this dust isn't just a clean freak issue worried about an untidy tablet
The dust shows as black dots on white backgrounds, much like a dead pixel. Considering most of the time you'll have a white background, it is very noticeable.
Acceptable on a £159 n7? Maybe?
On a £400 n10, no way.
Sent from my GT-I9300 using xda premium
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That's been my point. If this was a Nexus 7 or on my old Kindle fire, I'd say well damn and move on. Heck my Rezound has a dust spec under the screen and I survive.
A brand new out of the box tablet that was 500 dollars? Yea, that's going back every time. Once dust is under the screen it almost always just gets worse and worse.

I just just my replacement Nexus 10. First one has a stuck pixel and some bad bleeding along the bottom right edge. Not horrible, but annoying.
Second one, the bleeding is better, but there's a HUGE dust particle stuck under the screen sitting on the panel.
It's MUCH more noticeable as on any time there's color on the screen, all you see is a black dot. The replacement is going back.
Honestly, as much as I love Android and the whole Nexus idea, the QC these companies put into the Nexus devices is horrific. I had to go through 3 N7's before I got one that had "acceptable" screen lift on the left side (and this one has a faulty light sensor that will turn the screen off when Auto-Brightness is on), and I'm now thinking about going for a 3rd Nexus 10. As nice as the tablet is, stuff like this gets REALLY annoying.
Is it true there no way to remove that spec of dust? Is the panel fused to the screen?

Vashypooh said:
Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?
Click to expand...
Click to collapse
Walmart may be the problem. They don't get the highest quality of any product that's why they can sell it cheaper. One could imagine some of the stuff they sale barely passing the manufacturers quality assurance. Walmart would be the last place I would buy electronics. Go to any of the office stores for it. The quality will be better than at least Walmart and they stand behind the products they sell better. Most will go the length to make sure you walk away a satisfied customer. Best Buy is questionable too, just saw a video on youtube where the guy said his sealed box had half the contents missing. If that is at all possible and the AC adapter caused a wall fire. Still scratching my head on that one.

Dust inder glass
I too had this problem with two units (original and exchange) directly from the Google Play Store -- for now, the only way to get the Nexus 10 in Canada. Each had a rather large and unignorable speck of dust under the glass the near the middle of the screen. Since the glass and screen are fused this is obviously a manufacturing error on Samsung's part and, evidently, not an uncommon one.
The whole point of the Nexus 10 for me was the display and to have it so marred defeated the whole point of having one. I was so disgusted by the whole affair that I just returned the second one and have sworn off buying anything made by Samsung until I can stomach it. A hand-me-down Nexus 7 will serve my purposes for now -- at least I know it doesn't have any flaws.
This rather begs the question, is there a trend with Samsung where the first batch of the first generation of a new technology is defect-prone and then gets better later on or is shoddy quality assurance par for the course for the lifetime of a product? I don't buy tablets often (I'm still using an original Xoom) so I'm not quite sure how it goes.

I just noticed a dust speck under the screen after a month and a half ownership of this fantastic tablet. Now I just can't ignore it. I can't return it to staples at this point... will manufacturer warranty cover it?

Is nexus 7 fragile?

Hey guys I'm considering whether to buy a nexus 7 but I'm worried about the screen cracking stuff... Is the built quality good? Why are there so many complaining theirs are cracking magically this makes me scared
Sent from my Nexus S using xda premium

I really think that the defects where with the first batches of nexus7s. I own a 3g model and it's flawless. Idk if i was lucky or not but it's pretty nice.
The screen is fragile, yes. There is NO gorilla glass. Use an A-frame leather case, some are quite cheap and protect the tablet from light impacts. I'm not affraid to use it with just one hand, but I am affraid to walk outside with it in my backpack. I live in Bucharest and it's snowing here, ice has formed on the sidewalks.

I would say the Nexus is very fragile.
Coming from a HOX, the screen feels like a sheet of cling film compared to the sturdy feel of Gorilla glass.
Don't get me wrong, I LOVE MY N7, and its a quality device, but it is fragile !

Got my 32gb N7 about 3 days ago and so far it has been an absolute joy to use! Build is A+! Just don't drop it

I suggest looking at the date when looking at post about faults, the early (july/august) models were the worst. I have recently bought two and both were in perfect condition.
As for fragility, the screen is glass and glass is fragile. :/ Any heavy impact on an edge or point will probably crack it. I guess it's more of a concern if you intend on taking it outside a lot and carrying it around.

I have a transformer tf700, within the first week of having it I dropped it off my bed and it fell at an angle it chipped part of the gorilla glass and the metal lining around the micro USB charger
Gorilla glass or not use screen protectors and a case.
But so far my nexus has been great no screen lifting, I banged it against my car console a few times on accident and nothing has happen.
And how do you determine when your device was built?
Sent from my Nexus 7 using xda premium

inkredible973 said:
I have a transformer tf700, within the first week of having it I dropped it off my bed and it fell at an angle it chipped part of the gorilla glass and the metal lining around the micro USB charger
Gorilla glass or not use screen protectors and a case.
But so far my nexus has been great no screen lifting, I banged it against my car console a few times on accident and nothing has happen.
And how do you determine when your device was built?
Sent from my Nexus 7 using xda premium
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You can get an idea of how new/old your Nexus is by looking at its build number (settings>about (bottom)). I think one of the latest batches has the build number: JOP40D, searching for your number will probably give you an idea. If you ordered from Google play then the date it shipped is also a rough way of knowing how old it is, since their stock rotation is so fast (always people ordering, no stagnant stock).

Also I am rooted on the latest Paranoid Android ROM but it does say JOP40D
Sent from my Nexus 7 using xda premium

JOP40D does NOT mean you have a newer nexus. All it means is that you're running 4.2.1. 'Build number' is referring to the SOFTWARE build, not the hardware.
Sent from my Galaxy Nexus using Tapatalk 2

Cracked screen

So I cracked my screen juggling to many things in my hands(phone energy drink, keys, ecig etc) tablet slipped right out of my hand. Funny thing is I am not even upset. I am usually OCD about cracks, I have $500 balance on this via T-Mobile EIP, got rid of jump so I am essentially screwed. Touch screen is fully working so it's still usable. I wonder how much Samsung will charge me to send it in for repair. May just sell it and make put it towards EIP plus make big payments. Idk. It really sucks but what can you do. Glass breaks, Samsung build quality sucks and so much more important things in life to worry about. Maybe this is a sign I should get the nexus 9. After all HTC is known for build quality and even though it's not likely going to be aluminum due to Nexus wireless charging I have a sneaking suspicion it will be miles ahead of anything Samsung produce anytime soon.
Anyone else rocking a cracked screen or repaired it either yourself or by Samsung/3rd party repair shop?

@md1008 feel for you mate and everyone else that this happens too.
There is a dissasembly thread few pages down in the "Help and Troubleshooting section".
From what I have gathered is that it will cost about $200 for Samsung to fix but its impossible to do yourself....here is a comment from shart from that exact thread kinda explains it well tbh....
shart290 said:
So I have a p600 (Galaxy Note 10.1 2014 Ed) and I dropped it on the corner. shattered the digitizer. I bought a new Digitizer and in the process of repairing it learned the hard way that it is next to impossible to separate the Digitizer from the LCD. Bottom line is that I now need a replacement LCD for my tablet now also. FYI, there is a Gummy adhesive, much like industrial rubber glue between the digitizer and the LCD and the surface adhesion is too great to separate the two without damaging the LCD, try as you might it's next to impossible.
For the Sake of science I have just busted my tablet. I blame nobody but myself in this mess, but let it be a lesson learned for everyone else after me.
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Sent via Note 10.1 2014 Edition on Tapatalk

Yeah I am too clumsy for self repair. Samsung quoted me 260 I believe. Really think I will wait to see what Nexus 9 brings to the table and price range. I wish Samsung would release a successor to the note 8.0 so far I have not read anything. Seems Samsung is mostly focused on their "tab" series

md1008 said:
Yeah I am too clumsy for self repair. Samsung quoted me 260 I believe. Really think I will wait to see what Nexus 9 brings to the table and price range. I wish Samsung would release a successor to the note 8.0 so far I have not read anything. Seems Samsung is mostly focused on their "tab" series
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Yep, the screen is the most expensive in tablet or cell phone. Currently Ebay is selling $200 for the screen assembly, $140 for Hong Kong made and you have to do it yourself. The price for the note 10.1 2014 is dropping fast so it's not worth to repair. Save your money for the Nexus 9 would be the right choice....

md1008 said:
Yeah I am too clumsy for self repair. Samsung quoted me 260 I believe. Really think I will wait to see what Nexus 9 brings to the table and price range. I wish Samsung would release a successor to the note 8.0 so far I have not read anything. Seems Samsung is mostly focused on their "tab" series
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Not worth paying 260 ... thats crazy. I'd jist keep using it as its only on the corner and see what your options are with the newer tablets and then either try give it a go yasel or just sell it on ebay or do what my brother did with his cracked Blackberry Tablet ... he put on a screen protector on (mind you there was no glass or sharp bits anyway) and gave it to his 3 year old kid to play games with haha.

I will probably put a screen protector the cracks spread through the whole screen. The thing that sucks is that it's the spen why I bought this bloody screen and using spen on cracked screen is not ideal. Otherwise I would never buy Samsung. I hate touchwiz(unless on note) and I hate even more how cheap Samsung products feel(they got better and the note 4 did have some praise in early review)
Personally I think on the original note they gave it a more premium build with crappy specs where as on this bad boy they cut cost and gave it the best specs(at that time) the og Note 10.1 I feel had an all round better build to it

http://m.yelp.com/biz/lord-of-the-phones-san-diego-9
These guys quoted me at $190 and have excellent yelp reviews. I think I may go with it.

Try putting a glass screen protector on it.

md1008 said:
http://m.yelp.com/biz/lord-of-the-phones-san-diego-9
These guys quoted me at $190 and have excellent yelp reviews. I think I may go with it.
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Well if you tried a DIY job then I think if you buy a digitizer it will cost you about $50 and then probs $30 for delivery. So about $100 for labour isnt bad considering its a bigger job than I initally thought tbh.
Reading more and more it does seem like Samsung have made it impossible for an average joe to fix. And then atleast you have a tablet back.
I guess only you really know if its worth the cost for you or not. If I were you I'd wait and see what stuff is coming up and then put the $190 towards a newer tablet.
Anyhoo hope it works out whatever you do mate.

Yeah kinda what I am thinking, what sucks is I have a $500 left on this. I think I may go with it. I don't care about tablet specs as much as phones. I would have kept the original note 10.1 if it the software didn't such so bad. I figure if something did come around that is better I would get more money back if the screen is not cracked. Making the $200 lost almost a wash. I know no matter what I am getting an Otterbox. I know you drop tablets they break but I believe if was more durable the damage would be far less

Yeah cases do provide some protection for falls not sure how much protection my Official BookCover provides. What case did you have on it ... Can't tell what type of case it is from the picture you uploaded.

Its a generic case from eBay. I actually hated it, somehow when it was in the case I often couldn't use external buttons like power, home, or the menu/back. Pie solved the problem.
Looked on eBay and it doesn't look like a cracked note would get me much money so repair it is!

Put a screen protector on and although it's more usable smooth glass surface it actually looks worst. The glass shards and uneveness causes bubbles worst is that I had to keep reapplying the screen protector because of stupid glass shards causing dust and dirt make it's way inside

Oooooh I didnt realise that the cracks went along the entire screen, having the screen protector on really showed the extent of the damage blimey its bad. Yeah thats in no usable condition tbh I genuinly thought it was just the top right hand side that was damaged, aye a guess $190 to have your tablet back isnt too bad.
Sent via Note 10.1 2014 Edition on Tapatalk

Well today I bought an otterbox until I can afford $ to get it repaired. Comes with a screen protector which illuminates air bubbles plus I feel like if it drops it won't crack even more or at least will crack less. When the screen is lit up either with color or black its not noticeable, but when the screen is white it's an absolute eye sore. Does add significant weight. Add bulk but nothing unreasonable.

Here is white background, even worst browsing internet

As you see with dark colors the cracks blend right in

Also Walmart online(and only online they won't match prices) has this on sale for less than $45 with tax.
http://mobile.walmart.com/ip/OtterB...b370202264b6f&veh=aff&wmlspartner=lw9MynSeamY

It's not an impossible or an expensive repair, really. Just takes a bit of patience to get it apart and back together, so as not to cause more damage than ya started with!