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I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.
Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.
I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.
First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.
Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard
I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.
No water damage... I think its on warranty... I live in Greece.
Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard
have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.
Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
Click to expand...
Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard
I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.
I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.
Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?
I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare
Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated
towinguk said:
Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated
Click to expand...
Click to collapse
Problem indeed.... Firstly, I wish I could offer some constructive solutions, but afraid not.... it does sound like a worn battery, and maybe worth trying (or borrowing) another one to flash?
I take it as you refer to it as an 'Exec' that it is the O2 branded one? If it is, from my experience with the O2 technical support, they really don't have a clue. I would assume that they would send an exec straight to HTC for testing. It's a complete last resort, but if you were to tell them that your unit was dead and they were to take it in, they wouldn't be able to solve the problem before they sent it back to HTC. This is of course after you have clarified it's not just a dead battery cell.
Best of luck with the thread and hoping someone a bit more experienced can help.
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck
kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery remo....
good luck
Click to expand...
Click to collapse
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe
kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck
Click to expand...
Click to collapse
thanks for all the help
1 it will not turn or power ,no led no screen
2 battery dose get hot when charging
3 screen has not been dimmed
its back at o2 shop now we will see if they repair it and ill report back !!!!!!!!!
Grilloman said:
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe
Click to expand...
Click to collapse
hi thanks for the reply i have had the same on a m600 ,would not charge from usb or car kit but did start with mains charger
i have tryed hard reset but it will not do that either
battery is stuck at 3.7v even after trying to discharge it with a small bulb
thanks
John...
This is something I've had happen in the past.
Try taking the battery out, and put it into a ziplock back, and place it in the freezer for a few hours. I know, I know, it sounds ridiculous. But sometimes, just sometimes, it will reactivate the cells, and you'll be able to charge it after that.
well done o2 uk
well as said before took my phone back to the O2 shop and sent it off to the service centre. The report came back that the main board US .not only did i get a new exec but But a new boxed one and a full set of all original parts !!
i had this problem when i first got my SPV m5000..i took it to the orange shop...(the people where nice) they kept it for few testing and said...
battary was faulty...so they gave me a new battery XD
MY phone died the other night and wouldn't charge. It blinks red when plugged in and will blink numerous times when you press power. Sometime when its plugged in and i press power it will only blink red once.
Its rooted with 024. Im screwed eh?
Also im with Rogers in Canada
I vaguely remember having this sort of problem before.
What was happening was the cable wasn't working properly for some reason, and my phone wasn't drawing enough power to charge. Therefore it not working, and the red flashing light. It wasn't actually charging.
Is it plugged in to charge via AC or USB? It might not be drawing enough power if it is charging through USB.
If it is charging though AC, have you left it to charge overnight? If a Li-ion battery enters a state of deep discharge, it may take a while for it to charge enough for the phone to be able to power on. This shouldn't be the case though, the battery should have failsafes to prevent this from happening.
If neither of these things do anything, I'd try either swapping the wall adaptor and/or the usb cable or the phone battery itself, and if those things work, you're out of luck.
Hope that helps.
Have tried two wall chargers different outlet and my two pcs. left it overnight twice. Im screwed lol
tyler24_11 said:
Have tried two wall chargers different outlet and my two pcs. left it overnight twice. Im screwed lol
Click to expand...
Click to collapse
Tell Rogers that one of their Sales Reps burnt the phone while trying to show you how to charge it
Im going to take it back to walmart it is only 3 week old
I had the same issue with mine... it completely died out and would not start charging. Found it weird the phone couldn't be charged while being powered off (my old KRZR could do it)....
Anyway, I called up Rogers and told them the situation and they exchanged it with a new one. I don't let the phone go below 5% now in fear of it not being able to charge if it the battery is completely drained XD
was your phone rooted?
No... it was on the original firmware and all...
For some reason I forgot you rooted it when you replied. Rogers might not want to exchange it... Wal-Mart on the other hand will probably not even look at it and just exchange it.
Other option could be to buy a new battery?
it actually looks as if the usb port itself is chipped.
ok, i had the same problem with my old SE phones.
everytime i tried to charge it, it did not charge. other phones were charging thru same cable.
the problem in the OS.
what i did is upgraded thru SEUS.
try to plug it to PC thru USB cable without battery. then go thru procedure as u would go for upgrade and then put the battery back.
it might not work if your battery complitely dead, thought worth a try
Yea, cant connect to seus
your batter yshould be fine. it's just dead.
dont buy any battery just yet. i would replace the phone if i were u. without spending extra bucks.
this is the quickets solution i can think of.
however, for the future reference i will buy me extra battery just in case
good luck
Just had it turn on and it said less than 2% remaining connect to charger. It was connected. This happened before and it just shuts off.
yeah mine would open from time to time but instantly shut down also. Seems like it didn't have enough time to detect it was plugged in...
try returning it
This may sound weird but it worked for me. Try taking out the memory card and leave it out and plugging it in.
Yea. I tried every combination. Brought it to walmart qndvthey gave me a new one. 30 day replacment woo. Im nervous to root now
Sent from my X10a using XDA App
same problem... no solution ?
Hi, I'm new to the forum and I found this topic is describing the same problem I have. I bought an x10 mini pro (U20a) unlocked and it doesnt turn on with my service provider SIM, but if I try another service provider SIM card or without SIM card, it turns on normally. It's the same behavior, cause it wont charge either. Other users are reporting the same problem in SE support forums and it is related to X10, X10 mini and X10 mini pro. It seems to be related to software since a factory reset or a repair using PC Companion solves the problem partially, but for some users the problem starts again when their batteries dries out and want to charge their phones. In case anyone find a solution that really works, please post it here.
Sent from my Motorola Milestone using XDA App
I'm disappointed because I have the exact same problem, but I'm outside of AT&T's 30-day return period (and they're being typical idiots about the issue). They have no replacement batteries (of course) so I've had to request one directly from SonyEricsson, which will take 5 business days to deliver. (!) Hopefully, this will resolve the issue; however, before you returned your phone to Walmart, I noticed that you thought you had a problem with a chipped mini-USB port. Do you know if that was part of the problem?
Hi all,
I just bought an LG G2 (D802 international unlocked version) and the behavior when plugging in the charger cable is very strange:
When I plug in any charger (tried 4 different ones with different cables incl. stock), the phone is not charging.
BUT, there are a few strange things happening:
1. On the lock screen it shows "Charging"
2. In the settings menu under the battery menu it shows "not charging" (this is different from being unplugged, then it shows something like "discharging")
3. Sometimes the popup comes up when I plug it in, but not always.
3. When I turn the phone off and plug the cable in, the display lights up (also the LED) and it shows the "charging" battery symbol.
IN ANY CASE, THE PHONE BATTERY IS NOT CHARGING!
Here is what I tried so far:
- Used 4 different chargers & cables
- Tried to charge via USB
- Did a factory reset
Nothing helped so far.
I suppose that its a hardware failure, but maybe someone has a different suggestion/solution?
Only thing i can recommend is maybe do a factory reset to see if that corrects it which i doubt it will. Other then that i would have the phone warrantied then.
If its a software issue then that is at the kernel level. I would assume its a hardware issue though
Sent from my LG-D802 using XDA Premium 4 mobile app
x714x said:
Only thing i can recommend is maybe do a factory reset to see if that corrects it which i doubt it will. Other then that i would have the phone warrantied then.
If its a software issue then that is at the kernel level. I would assume its a hardware issue though
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i think so too. already tried the factory reset, but no luck....
js931 said:
i think so too. already tried the factory reset, but no luck....
Click to expand...
Click to collapse
Maybe op off back cover and see if battery is loose? Warranty.....?
RubbleTea said:
Maybe op off back cover and see if battery is loose? Warranty.....?
Click to expand...
Click to collapse
I sent it back to get a replacement. Was just wondering: Is it possible to remove the back cover on that phone without damage/loss of warranty?
js931 said:
I sent it back to get a replacement. Was just wondering: Is it possible to remove the back cover on that phone without damage/loss of warranty?
Click to expand...
Click to collapse
Yup some ppl I heard were taking off to buff the back cover shine off....hope you get it soon!
Same problem
js931 said:
Hi all,
I just bought an LG G2 (D802 international unlocked version) and the behavior when plugging in the charger cable is very strange:
When I plug in any charger (tried 4 different ones with different cables incl. stock), the phone is not charging.
BUT, there are a few strange things happening:
1. On the lock screen it shows "Charging"
2. In the settings menu under the battery menu it shows "not charging" (this is different from being unplugged, then it shows something like "discharging")
3. Sometimes the popup comes up when I plug it in, but not always.
3. When I turn the phone off and plug the cable in, the display lights up (also the LED) and it shows the "charging" battery symbol.
IN ANY CASE, THE PHONE BATTERY IS NOT CHARGING!
Here is what I tried so far:
- Used 4 different chargers & cables
- Tried to charge via USB
- Did a factory reset
Nothing helped so far.
I suppose that its a hardware failure, but maybe someone has a different suggestion/solution?[/QUOTE
i 've got the same problem , which you mentioned above, could you please tell me did you get any solution to get rid off from this trouble . kindly reply
Click to expand...
Click to collapse
I got a replacement unit, it was a hardware issue.
The same problem i am facing with my G2 Sprint LS980 and i am pretty sure this is not hardware problem because my phone had signal issues and LG charged repair fee around US$ 55. My phone was not rooted before repair and also my phone was charging fast too. It has installed ZVD7 ROM. But once i get my phone it was completely changed. They rooted my phone, They converted my ROM from ZVD7 to Cloud G3 2.2 and they also installed TWRP recovery. But still phone is not charging same like as you posted. I just noticed another thing phone is perfectly charging in TWRP recovery mode. Therefore i am 99% sure it's not hardware issue. 2nd issue is that phone is also not detect with my PC. I tried different drivers but failed. Anybody can help me or suggest me any suitable ROM and provide me correct driver or PC suite?
having same issue , have u solved??
Bilgramiz said:
The same problem i am facing with my G2 Sprint LS980 and i am pretty sure this is not hardware problem because my phone had signal issues and LG charged repair fee around US$ 55. My phone was not rooted before repair and also my phone was charging fast too. It has installed ZVD7 ROM. But once i get my phone it was completely changed. They rooted my phone, They converted my ROM from ZVD7 to Cloud G3 2.2 and they also installed TWRP recovery. But still phone is not charging same like as you posted. I just noticed another thing phone is perfectly charging in TWRP recovery mode. Therefore i am 99% sure it's not hardware issue. 2nd issue is that phone is also not detect with my PC. I tried different drivers but failed. Anybody can help me or suggest me any suitable ROM and provide me correct driver or PC suite?
Click to expand...
Click to collapse
having same issue on lock screen say charging but in setting -> battery say not charging but when plunged out say discharging , have u solved??
Same peoblem here
sumeetG said:
having same issue on lock screen say charging but in setting -> battery say not charging but when plunged out say discharging , have u solved??
Click to expand...
Click to collapse
Not yet Dear...It is the piece of junk for me. Now my ROM has been deleted. I want it back
I have the same problem. The phone is acting very inconsistent with charging after I replaced my broken display. This is the second time I replace the display, and it didn't cause any issues the first time. Basically, my phone won't charge more than maybe 2% over a period of 12-16 hours. The phone does not discharge as others have mentioned in previous posts.
No one seems to have a solution to this problem. Some people online are arguing that is it a "security measure" LG have installed into the phone, which makes it impossible to properly charge the phone without an official LG charger/cable. However, I never used the official charger, but been using various chargers and cables without problems!
But now comes the really weird part. I decided to take off the backcover, and then plug in the charger to see if pushing down on different parts would somehow fix it (loose connections etc..). But before I got around to test such hackery, I plugged in the USB and the phone suddenly started charging! I proceeded reproduce the problem/solution, and the result was very confusing: no real charging with backcover on; perfect charging with the backcover off.
Would anyone here on XDA have any ideas as to why this is happening? I've been thinking that the connectors on the backside on the cover might have something to do with it. Not having the backcover on does not seem to affect the phone at all (i can use it like I would without the cover).
TLR: My phone won't charge with the backcover on, magically works when the backcover is off. I suspect that it might have something to do with the connectors on the back of the cover.
Maybe putting the back cover on the phone is causing a grounding problem or shorting a circuit. Maybe put some insulating material on the inside of the back cover and then put on the phone?
audit13 said:
Maybe putting the back cover on the phone is causing a grounding problem or shorting a circuit. Maybe put some insulating material on the inside of the back cover and then put on the phone?
Click to expand...
Click to collapse
Yes, I thought about doing this, trying one connectors at a time. Do you think that the sticky part of a post-it note like do? I don't have electrical tape lying around atm :/
Anything that is non-conductive should be fine since it is just a test.
You could also use a non-sticky piece of paper between the cover and the phone's components.
decon89 said:
I have the same problem. The phone is acting very inconsistent with charging after I replaced my broken display. This is the second time I replace the display, and it didn't cause any issues the first time. Basically, my phone won't charge more than maybe 2% over a period of 12-16 hours. The phone does not discharge as others have mentioned in previous posts.
No one seems to have a solution to this problem. Some people online are arguing that is it a "security measure" LG have installed into the phone, which makes it impossible to properly charge the phone without an official LG charger/cable. However, I never used the official charger, but been using various chargers and cables without problems!
But now comes the really weird part. I decided to take off the backcover, and then plug in the charger to see if pushing down on different parts would somehow fix it (loose connections etc..). But before I got around to test such hackery, I plugged in the USB and the phone suddenly started charging! I proceeded reproduce the problem/solution, and the result was very confusing: no real charging with backcover on; perfect charging with the backcover off.
Would anyone here on XDA have any ideas as to why this is happening? I've been thinking that the connectors on the backside on the cover might have something to do with it. Not having the backcover on does not seem to affect the phone at all (i can use it like I would without the cover).
TLR: My phone won't charge with the backcover on, magically works when the backcover is off. I suspect that it might have something to do with the connectors on the back of the cover.
Click to expand...
Click to collapse
So you solved the problem?
I have very same problem decon89 described - I replaced screen and cannot charge it properly. And even worse: charging is possible with the phone being switched off completely. And after phone is charged - I cannot turn on the phone unless i open back cover and unplug-plug battery cable. Phone MAY turn on without unplugging-plugging battery, but it is blind luck. Yesterday i accidently turned off my 100% charged lg g2 and could not turn it back on during whole day. If someone has a solution please share it.
Hi everyone,
I'm so sorry for not following up on this thread. I haven't fix the problem yet, but it worked for same time, then started acting up again.
I've put a few strips of electrical tape on the bottom part of the phone, behind the black plastic thing. I did this because of an issue with my display having a loose connection. This fixed the screen problem, but the charging fault came back.
The idea of putting a piece of paper between the battery and cover did not work at the time, but I'll try it again tonight.
As I'm writing this, the phone is charging with the cover half off. It works, charges, no problem. I can even use the phone even though the bottom part of the cover is off.
decon89 said:
I have the same problem. The phone is acting very inconsistent with charging after I replaced my broken display. This is the second time I replace the display, and it didn't cause any issues the first time. Basically, my phone won't charge more than maybe 2% over a period of 12-16 hours. The phone does not discharge as others have mentioned in previous posts.
No one seems to have a solution to this problem. Some people online are arguing that is it a "security measure" LG have installed into the phone, which makes it impossible to properly charge the phone without an official LG charger/cable. However, I never used the official charger, but been using various chargers and cables without problems!
But now comes the really weird part. I decided to take off the backcover, and then plug in the charger to see if pushing down on different parts would somehow fix it (loose connections etc..). But before I got around to test such hackery, I plugged in the USB and the phone suddenly started charging! I proceeded reproduce the problem/solution, and the result was very confusing: no real charging with backcover on; perfect charging with the backcover off.
Would anyone here on XDA have any ideas as to why this is happening? I've been thinking that the connectors on the backside on the cover might have something to do with it. Not having the backcover on does not seem to affect the phone at all (i can use it like I would without the cover).
TLR: My phone won't charge with the backcover on, magically works when the backcover is off. I suspect that it might have something to do with the connectors on the back of the cover.
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same here with my phone when i take off the back cover it started charging.
I have a Verizon Note 3 which I have had for about 2 months now, and today I was coming back from a cold trip and plugged it into the car charger via the stock USB cable, and the phone reported a gradual decrease in battery life, from 1% to 0%, indicating that the 12V connection from the car adapter wasn't charging it adequately.
A moment after it reached 0%, the device completely turned off. From that point on, I could not get the car adapter to charge the phone anymore. Thinking it was a limited volt connection with the car adapter, I gave up. Later in the day, I got home with the Note 3, and attempted to directly connect it to the wall charger via the stock USB cable, and to no avail nothing turned on and I did not note any activity.
I started troubleshooting by removing and re-inserting the battery then plugging it in, and that failed. I also tried with another regular micro-USB charger, for a standard Android device, not like the proprietary Samsung charger, and it did not work. Also, I tried connecting the charger directly to the device, without the battery attached, and that did not work. I even tried holding down the power button and home buttons for extended periods of time, but absolutely nothing flashed, beeped, and the screen did not turn on.
Please offer help, I need to know what else I can do.
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
LeftyGR said:
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
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I have already tried to isolate the issue with the phone's battery, it seems as if I should be getting a notification or activity by just plugging the device in directly without the battery, but nothing appears even with that. Therefore, I have eliminated that it is an issue with the battery, and it is unresponsive with or without one. There would not be a point in leaving it to charge. I will have to contact either Verizon or Samsung customer support.
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
P2o8wer said:
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
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I'll try it.
Customer Service
So I've had some time, and I first took the device into the Verizon Wireless store for support, and was handed a phone number to call. After a large amount of hassle over the account password, I managed to speak to a Verizon rep who told me that if I was to send the phone in after receiving the replacement and "user damage" was detected, then a $400-500 fee would be automatically applied to the account.
With no clear definition of what "user damage" entitles, he gave me the option to go to the Verizon store prior to the mailing of the phone and have the reps look at it there to determine any damage. If damage was not detected, then the reps would log it, and I would not have to pay the fee.
Does anyone know of the alternatives that Samsung provides? So far my experience with Verizon support has been sketchy, and a hefty fee is possible. Has anyone had any experience with this: https://play.google.com/store/apps/details?id=com.samsungadh.premium?
Otherwise, I'll see if I can deal with Verizon and have them send me a new device, then see what Samsung can do for me with their device repair.
What's being referred to as "user damage", is their suspicious that the usb port may have been damaged by you. Which is possible, I guess. Would have been obvious to you if you did it. Just to be sure, carefully check the internals with a toothpick and see if anything feels loose. If you think it might be, they're gonna say it's your fault. Did you buy warranty protection? If so it will cover that and will only run you like $100-150 for replacement.
♢NoteIII♢
Solved
It turns out I simply connected the device to my computer and let it charge and it seems to function properly. Now I have it connected to the wall using the wall charger, and I am getting a weird phenomenon of the battery percentage actually going down while the charger is connected and the charging icon is displayed. I will provide further details later.
Bad
Now it has gotten to a point where it will charge in the computer via the USB cable, but not in the wall with the same USB cable. It is odd, because the phone shows a charging icon but the percentage actually goes down. What is going on? Please help!
try another charger. like everything else they can go bad. eliminates it as a problem if nothing else.
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Worse
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
soulcedric said:
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
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I'm assuming that you are not rooted? You need a new phone. But... you said u went to Verizon, did they do anything or stare blankly and point at a ceiling tile? It's possible the battery is borked. But yoh could only check that with another battery...which at the very least a store could do! Just plug in and see if it charges +1-2% with another battery. I only ask this cuz if you replace the phone, I don't think that they send a battery. Don't want you getting a new phone, same battery, and same problem. Just for s**ts n giggles, check that the telltale water damage strip on the battery is still normal...
♢NoteIII♢
god no
Oh no.......god no........the sticker on the battery has red Xs on it. I put it in a bowl of rice, the most I saw was dew on the front over the weekend, I did not submerge it or anything. I do not know if it was triggered prior to this weekend.
I was wrong
It turns out red X's mean that the phone is perfectly OK and no water damage has occurred. It is when the entire sticker is pink that water damage is indicated. This still doesn't solve my problem of it still having problems....I'll take it out of the rice and try turning it on.
status
To confirm, I am currently having a problem with the phone displaying the charging icon in the status bar and not actually charging when plugged into the wall, and instead vibrates every second and has odd orange lines and the screen flashes when the device is turned off and "charging".
When connected to the computer, the device has a RED LED light and displays the powered-off charging screen just fine. The device turns on fine, and charges normally, however with a gray charging icon, not a green one.
Another thing I noticed was that the battery went from 9% to 2% just in the time I connected the phone to the wall to the computer in the span of < a minute.
I had visited the Verizon store once and was told the store did not have the battery in stock, and I would have to call for a new phone + battery free of charge, as long as no user damage was detected on the returned defective device.
At this point, I am so confused to what is happening, I think you were right Lefty when you reccomended I should request a new battery AND device.
What jerks. There's a battery in the floor model. Oh well.
And to be honest it sounds like the battery is not the issue. You say it vibrates every sec or so? Sounds like the cable is not making a full connection. Kinda like it detects a connection. . Oh! Nope, no connection. Connection. Oh! Nope.
♢NoteIII♢
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
soulcedric said:
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
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Yeah I just tripped across this thread and was going to say to try to charge it in recovery/safestrap mode. If it's software related in the ROM, it would indeed charge in recovery mode