[Q] LG G2 not charging at all! - G2 Q&A, Help & Troubleshooting

Hi all,
I just bought an LG G2 (D802 international unlocked version) and the behavior when plugging in the charger cable is very strange:
When I plug in any charger (tried 4 different ones with different cables incl. stock), the phone is not charging.
BUT, there are a few strange things happening:
1. On the lock screen it shows "Charging"
2. In the settings menu under the battery menu it shows "not charging" (this is different from being unplugged, then it shows something like "discharging")
3. Sometimes the popup comes up when I plug it in, but not always.
3. When I turn the phone off and plug the cable in, the display lights up (also the LED) and it shows the "charging" battery symbol.
IN ANY CASE, THE PHONE BATTERY IS NOT CHARGING!
Here is what I tried so far:
- Used 4 different chargers & cables
- Tried to charge via USB
- Did a factory reset
Nothing helped so far.
I suppose that its a hardware failure, but maybe someone has a different suggestion/solution?

Only thing i can recommend is maybe do a factory reset to see if that corrects it which i doubt it will. Other then that i would have the phone warrantied then.
If its a software issue then that is at the kernel level. I would assume its a hardware issue though
Sent from my LG-D802 using XDA Premium 4 mobile app

x714x said:
Only thing i can recommend is maybe do a factory reset to see if that corrects it which i doubt it will. Other then that i would have the phone warrantied then.
If its a software issue then that is at the kernel level. I would assume its a hardware issue though
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i think so too. already tried the factory reset, but no luck....

js931 said:
i think so too. already tried the factory reset, but no luck....
Click to expand...
Click to collapse
Maybe op off back cover and see if battery is loose? Warranty.....?

RubbleTea said:
Maybe op off back cover and see if battery is loose? Warranty.....?
Click to expand...
Click to collapse
I sent it back to get a replacement. Was just wondering: Is it possible to remove the back cover on that phone without damage/loss of warranty?

js931 said:
I sent it back to get a replacement. Was just wondering: Is it possible to remove the back cover on that phone without damage/loss of warranty?
Click to expand...
Click to collapse
Yup some ppl I heard were taking off to buff the back cover shine off....hope you get it soon!

Same problem
js931 said:
Hi all,
I just bought an LG G2 (D802 international unlocked version) and the behavior when plugging in the charger cable is very strange:
When I plug in any charger (tried 4 different ones with different cables incl. stock), the phone is not charging.
BUT, there are a few strange things happening:
1. On the lock screen it shows "Charging"
2. In the settings menu under the battery menu it shows "not charging" (this is different from being unplugged, then it shows something like "discharging")
3. Sometimes the popup comes up when I plug it in, but not always.
3. When I turn the phone off and plug the cable in, the display lights up (also the LED) and it shows the "charging" battery symbol.
IN ANY CASE, THE PHONE BATTERY IS NOT CHARGING!
Here is what I tried so far:
- Used 4 different chargers & cables
- Tried to charge via USB
- Did a factory reset
Nothing helped so far.
I suppose that its a hardware failure, but maybe someone has a different suggestion/solution?[/QUOTE
i 've got the same problem , which you mentioned above, could you please tell me did you get any solution to get rid off from this trouble . kindly reply
Click to expand...
Click to collapse

I got a replacement unit, it was a hardware issue.

The same problem i am facing with my G2 Sprint LS980 and i am pretty sure this is not hardware problem because my phone had signal issues and LG charged repair fee around US$ 55. My phone was not rooted before repair and also my phone was charging fast too. It has installed ZVD7 ROM. But once i get my phone it was completely changed. They rooted my phone, They converted my ROM from ZVD7 to Cloud G3 2.2 and they also installed TWRP recovery. But still phone is not charging same like as you posted. I just noticed another thing phone is perfectly charging in TWRP recovery mode. Therefore i am 99% sure it's not hardware issue. 2nd issue is that phone is also not detect with my PC. I tried different drivers but failed. Anybody can help me or suggest me any suitable ROM and provide me correct driver or PC suite?

having same issue , have u solved??
Bilgramiz said:
The same problem i am facing with my G2 Sprint LS980 and i am pretty sure this is not hardware problem because my phone had signal issues and LG charged repair fee around US$ 55. My phone was not rooted before repair and also my phone was charging fast too. It has installed ZVD7 ROM. But once i get my phone it was completely changed. They rooted my phone, They converted my ROM from ZVD7 to Cloud G3 2.2 and they also installed TWRP recovery. But still phone is not charging same like as you posted. I just noticed another thing phone is perfectly charging in TWRP recovery mode. Therefore i am 99% sure it's not hardware issue. 2nd issue is that phone is also not detect with my PC. I tried different drivers but failed. Anybody can help me or suggest me any suitable ROM and provide me correct driver or PC suite?
Click to expand...
Click to collapse
having same issue on lock screen say charging but in setting -> battery say not charging but when plunged out say discharging , have u solved??

Same peoblem here

sumeetG said:
having same issue on lock screen say charging but in setting -> battery say not charging but when plunged out say discharging , have u solved??
Click to expand...
Click to collapse
Not yet Dear...It is the piece of junk for me. Now my ROM has been deleted. I want it back

I have the same problem. The phone is acting very inconsistent with charging after I replaced my broken display. This is the second time I replace the display, and it didn't cause any issues the first time. Basically, my phone won't charge more than maybe 2% over a period of 12-16 hours. The phone does not discharge as others have mentioned in previous posts.
No one seems to have a solution to this problem. Some people online are arguing that is it a "security measure" LG have installed into the phone, which makes it impossible to properly charge the phone without an official LG charger/cable. However, I never used the official charger, but been using various chargers and cables without problems!
But now comes the really weird part. I decided to take off the backcover, and then plug in the charger to see if pushing down on different parts would somehow fix it (loose connections etc..). But before I got around to test such hackery, I plugged in the USB and the phone suddenly started charging! I proceeded reproduce the problem/solution, and the result was very confusing: no real charging with backcover on; perfect charging with the backcover off.
Would anyone here on XDA have any ideas as to why this is happening? I've been thinking that the connectors on the backside on the cover might have something to do with it. Not having the backcover on does not seem to affect the phone at all (i can use it like I would without the cover).
TLR: My phone won't charge with the backcover on, magically works when the backcover is off. I suspect that it might have something to do with the connectors on the back of the cover.

Maybe putting the back cover on the phone is causing a grounding problem or shorting a circuit. Maybe put some insulating material on the inside of the back cover and then put on the phone?

audit13 said:
Maybe putting the back cover on the phone is causing a grounding problem or shorting a circuit. Maybe put some insulating material on the inside of the back cover and then put on the phone?
Click to expand...
Click to collapse
Yes, I thought about doing this, trying one connectors at a time. Do you think that the sticky part of a post-it note like do? I don't have electrical tape lying around atm :/

Anything that is non-conductive should be fine since it is just a test.
You could also use a non-sticky piece of paper between the cover and the phone's components.

decon89 said:
I have the same problem. The phone is acting very inconsistent with charging after I replaced my broken display. This is the second time I replace the display, and it didn't cause any issues the first time. Basically, my phone won't charge more than maybe 2% over a period of 12-16 hours. The phone does not discharge as others have mentioned in previous posts.
No one seems to have a solution to this problem. Some people online are arguing that is it a "security measure" LG have installed into the phone, which makes it impossible to properly charge the phone without an official LG charger/cable. However, I never used the official charger, but been using various chargers and cables without problems!
But now comes the really weird part. I decided to take off the backcover, and then plug in the charger to see if pushing down on different parts would somehow fix it (loose connections etc..). But before I got around to test such hackery, I plugged in the USB and the phone suddenly started charging! I proceeded reproduce the problem/solution, and the result was very confusing: no real charging with backcover on; perfect charging with the backcover off.
Would anyone here on XDA have any ideas as to why this is happening? I've been thinking that the connectors on the backside on the cover might have something to do with it. Not having the backcover on does not seem to affect the phone at all (i can use it like I would without the cover).
TLR: My phone won't charge with the backcover on, magically works when the backcover is off. I suspect that it might have something to do with the connectors on the back of the cover.
Click to expand...
Click to collapse
So you solved the problem?

I have very same problem decon89 described - I replaced screen and cannot charge it properly. And even worse: charging is possible with the phone being switched off completely. And after phone is charged - I cannot turn on the phone unless i open back cover and unplug-plug battery cable. Phone MAY turn on without unplugging-plugging battery, but it is blind luck. Yesterday i accidently turned off my 100% charged lg g2 and could not turn it back on during whole day. If someone has a solution please share it.

Hi everyone,
I'm so sorry for not following up on this thread. I haven't fix the problem yet, but it worked for same time, then started acting up again.
I've put a few strips of electrical tape on the bottom part of the phone, behind the black plastic thing. I did this because of an issue with my display having a loose connection. This fixed the screen problem, but the charging fault came back.
The idea of putting a piece of paper between the battery and cover did not work at the time, but I'll try it again tonight.
As I'm writing this, the phone is charging with the cover half off. It works, charges, no problem. I can even use the phone even though the bottom part of the cover is off.

decon89 said:
I have the same problem. The phone is acting very inconsistent with charging after I replaced my broken display. This is the second time I replace the display, and it didn't cause any issues the first time. Basically, my phone won't charge more than maybe 2% over a period of 12-16 hours. The phone does not discharge as others have mentioned in previous posts.
No one seems to have a solution to this problem. Some people online are arguing that is it a "security measure" LG have installed into the phone, which makes it impossible to properly charge the phone without an official LG charger/cable. However, I never used the official charger, but been using various chargers and cables without problems!
But now comes the really weird part. I decided to take off the backcover, and then plug in the charger to see if pushing down on different parts would somehow fix it (loose connections etc..). But before I got around to test such hackery, I plugged in the USB and the phone suddenly started charging! I proceeded reproduce the problem/solution, and the result was very confusing: no real charging with backcover on; perfect charging with the backcover off.
Would anyone here on XDA have any ideas as to why this is happening? I've been thinking that the connectors on the backside on the cover might have something to do with it. Not having the backcover on does not seem to affect the phone at all (i can use it like I would without the cover).
TLR: My phone won't charge with the backcover on, magically works when the backcover is off. I suspect that it might have something to do with the connectors on the back of the cover.
Click to expand...
Click to collapse
same here with my phone when i take off the back cover it started charging.

Related

Bricked, perchance? - TyTN won't boot

Hey all,
Having served me faithfully for 18 months now, my TyTN has finally given up the ghost. It refuses outright to boot.
Not a splash screen, not a backlight, no response at all no matter how long I hold that power button down.
When I plug it into the mains it displays reddish on the right hand LED, having left it plugged in for a while it stops displaying even that until I unplug it and re-plug it.
I've tested the battery with a voltmeter and the power on the phone with a circuit checker, there's not broken circuitry and the battery certainly generates a current.
Though it's not TOO urgent, as I have a backup phone (Nokia 3220, ugh) unlocked and in use, and it's not TOO horrible as I was about to order a Touch Pro anyway, I'd like to keep it strictly unbricked either for sale or for backup.
Any thoughts on either:
1. What the problem is, I'm absolutely baffled.
2. How I might go about fixing it.
Thanks, Forlornity
If its only displaying a red LED when you plug it in that generally means that the power sensor has been confused or the battery isn't touching the contacts properly.
Are you using the supplied charger or a 3rd party one/usb connection. The usb and most 3rd party chargers don't deliver the right charge. If its underpowered it may not trip the charging sensor.
Try pushing the battery tightly against the contacts, I had a problem whereby the contacts had been pushed in so the battery didn't connect properly.
Clean the contacts with a cotton bud and isopropyl alcohol (surgical spirits) to remove any corrosion. DON'T USE METHYLATED SPIRITS!!! It leaves a residue.
Thats all I can think of now.
Cheers...
Isopropyl you say?
It's a pity, I've actually got meths handy.
I'm using the stock charger, I suspect I might be suffering a RLOD, but none of the usual methods are working...
I'm gonna see if I can get hold of a charging dock for the battery from expansys or suchlike (unless anyone knows anywhere better?), see if that does the trick, if not, new battery, then if THAT fails I'll have no idea
Thanks for the tip on the isopropyl!
forlornity said:
Isopropyl you say?
It's a pity, I've actually got meths handy.
I'm using the stock charger, I suspect I might be suffering a RLOD, but none of the usual methods are working...
I'm gonna see if I can get hold of a charging dock for the battery from expansys or suchlike (unless anyone knows anywhere better?), see if that does the trick, if not, new battery, then if THAT fails I'll have no idea
Thanks for the tip on the isopropyl!
Click to expand...
Click to collapse
I have the same problem, and new battery didnt help! anyone got solution for this problem? I menage to charge battery with 2 wires, and phone starts, but it wont charge! i mean orange led is on, and it says CHARGING, but battery % is going down down until it reaches 0%!

CHARGING ISSUE - shouldi be worried?

I bought a second hand HD2, however it arrived with a third-party chinese battery. I contacted the seller who apologised and said that battery was a replacement because the original didn't hold a good charge, and he would send the original through the post. The battery however was fully charged so I flashed all the neccessary files and installed NAND Android (my reason for buying it in the first place), however today - the same day it arrived - I noticed that the orange charge light was going off, usually when the phone screen went off. This necessitated plugging the USB lead back in again, and within sometimes less than a minute the same problem would occur. I have checked the battery prongs, reset the the phone, changed USB settings etc and the problem persists.
Just wondered of I should be worried...I am unable to find an identical problem to this on the forums so I'm assuming it's not a ROM issue. I am currently using the Desire port from DFT.
Would a cheap Chinese battery demonstrate this sort of problem?
The seller says he never had an issue of charging the phone.
My next resort is to flash Windows Mobile back on, but I'm at work and a bit anxious so was hoping for someone with some experience to reassure me!
All USB syncing etc works fine...it is literally just charging that's the issue.
Maybe it's your USB that's faulty. I had a faulty usb that would go on and off sometimes too. However I don't see why the battery would affect the LED light, as the battery has to be connected to the phone for it to stay on, and so the battery can't be losing it's connection with the phone randomly, so it's either your usb cord, or the port.
Word of advice, don't let your phone lose power cuz of the faulty charging. I assume you know that MAGLDR doesn't let you charge the phone while off, so a dead battery in our case, is a dead phone. Happened to me once cuz of my usb, luckily there was still a small amount of charge left after i took the battery out and placed it back in.
It's definitely not the cable as I've used an official HTC charger with it which does exactly the same thing. I've also tried with a Samsung MicroUSB charger from my Galaxy S
Maybe it's the usb port then... That's the worst case scenario because you'd have to get the whole motherboard replaced...
However if in winmo you don't experience the problems, then it was just some software problems, so try a different radio and build, and see if they work.
Edit:
Or maybe it's the LED that's faulty. (never heard of such a situation but anything is possible) >.>
Does it still charge even if the LED is not orange/on?
Thing is though I can pretty much get it to stay charging if I don't let it lock and the screen go off? Could this still be a problem with the USB port? I'm getting worried now as I don't like the hassle of sending things back through eBay. I'm wondering if the seller bought a spare battery thinking it was just a battery problem and isn't telling the whole story. Foolishly I didn't test the device with Windows Mobile, I just went straight into flashing as I had put Android on my friend's HD2 the other day in exactly the same way...his is even an ex Virgin Mobile phone like this one. Needless to say, he is having no charging issues.
Dude dont worry , the problem is the battery ! i got two chinese battery ones and both cant charge with the phone, i have to use eksternal charger Dont worry the red and orange led flashes constantly when i try to charge it
Just buy a cheap charger from ebay , and buy a oem htc hd2 battery
Hi thanks for your reply. Mine doesn't flash red and orange though: the orange light comes on as normal and the phone reports it as charging, but after a while (seems to be when the phone goes to standby most of the time) the orange light turns off and the charging symbol disappears. If I unplug and replug again the light comes back on for a period. I've not tested thoroughly but I THINK it will stay charging when I leave the phone out of standby with the screen set to stay on for 30 minutes. I really HOPE it's a battery issue but it sounds slightly different to yours as mine does at least charge to a degree. I'm worried there's a blown capacitor somewhere on the logic board that's making the phone charge malfunction but obviously there's no way of testing until I get a new battery.
It concerns me that the seller said he had no charging problems...he must have been able to charge it somehow as the battery was full when it arrived...could I have burnt something out when flashing?!
Mine do charge to about 50 % and then it stops
Im 100 % sure its the battery becouse the battery has a circuitboard inside of it, and thats often messed up considering its made cheap in china . But test it with your friends hd2 original battery You can 2 see if the wet indicatior has been activated
the " white " paper next to the battery poles should be white and not pink, alltso where the skrewholes of the phone that should allso be white just to make sure your phone is not waterdamaget
I don't think flashing could have burnt something out. Overclocking and generating a lot of heat can burn something out though.
Didn't you receive the stock battery? Why not try it with that, and if the problem stilll persists then it might not be the battery. Either way, it will help you to test out the phone with a stock battery.
I tried it again after a few hours and it charged for a fair while before the light went off again.
I don't have the original battery as the seller has yet to mail it to me.
Does anyone else think it's worth me trying out a stock Windows Mobile ROM to see if it works? Might be that Android ROMs are less forgiving of cheap batteries with dodgy circuitry..
UPDATE
Ok so I've flashed Windows Mobile onto the device and wiped Magldr. The phone now alternates between a green and an amber light on the charging indicator. Looks like Windows Mobile won't charge it at all!
Does anyone know what this means?
I've checked for water damage in the areas mentioned and there is no sign.
Well your best bet is to send it in for repairs. But I'd suggest you test the phone out first with a stock battery.
Well I Only bought the phone yesterday so I certainly won't be paying for any repairs.
Got a replacement battery today - a genuine HTC one.
Plugged in, switched on....flashing between amber and green
I have a nagging suspicion this is going to be an eBay refund nightmare.
have you checked that the pins on the phone is not bendt? pins where battery poles connect to phone
problem solved? fingers crossed
OK so as a last resort I flashed radio 2.15 to the device. Seems that this has completely fixed the problem as without even restoring the phone is now charging properly. It seems that a corrupted radio flash had affected the charge somehow....at least I hope so.
The same problem has not come back again today at all.
Might be worth throwing this solution in a problems and solutions section as I haven't found any reference to it on the net and it might fix things for others panicking over their handsets.
That's nice.
Good for you, since it's a hassle to deal with sending back the device and shizz like that.
was just searching is anyone had a similar problem like me. to the OP yours sounds like my problem.
Had these fake OEM batteries for a while now. Until recently they have been charging ang turning off in 1 1/2 minutes. put a genuine OEM battery in and the problem is gone.
My solution was OEM can charge thru phone but fakes cant, use fakes as backup and charge it thru a desktop charger. goodluck

[Q] Note 3 Will not turn on AT ALL

I have a Verizon Note 3 which I have had for about 2 months now, and today I was coming back from a cold trip and plugged it into the car charger via the stock USB cable, and the phone reported a gradual decrease in battery life, from 1% to 0%, indicating that the 12V connection from the car adapter wasn't charging it adequately.
A moment after it reached 0%, the device completely turned off. From that point on, I could not get the car adapter to charge the phone anymore. Thinking it was a limited volt connection with the car adapter, I gave up. Later in the day, I got home with the Note 3, and attempted to directly connect it to the wall charger via the stock USB cable, and to no avail nothing turned on and I did not note any activity.
I started troubleshooting by removing and re-inserting the battery then plugging it in, and that failed. I also tried with another regular micro-USB charger, for a standard Android device, not like the proprietary Samsung charger, and it did not work. Also, I tried connecting the charger directly to the device, without the battery attached, and that did not work. I even tried holding down the power button and home buttons for extended periods of time, but absolutely nothing flashed, beeped, and the screen did not turn on.
Please offer help, I need to know what else I can do.
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
LeftyGR said:
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
Click to expand...
Click to collapse
I have already tried to isolate the issue with the phone's battery, it seems as if I should be getting a notification or activity by just plugging the device in directly without the battery, but nothing appears even with that. Therefore, I have eliminated that it is an issue with the battery, and it is unresponsive with or without one. There would not be a point in leaving it to charge. I will have to contact either Verizon or Samsung customer support.
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
P2o8wer said:
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
Click to expand...
Click to collapse
I'll try it.
Customer Service
So I've had some time, and I first took the device into the Verizon Wireless store for support, and was handed a phone number to call. After a large amount of hassle over the account password, I managed to speak to a Verizon rep who told me that if I was to send the phone in after receiving the replacement and "user damage" was detected, then a $400-500 fee would be automatically applied to the account.
With no clear definition of what "user damage" entitles, he gave me the option to go to the Verizon store prior to the mailing of the phone and have the reps look at it there to determine any damage. If damage was not detected, then the reps would log it, and I would not have to pay the fee.
Does anyone know of the alternatives that Samsung provides? So far my experience with Verizon support has been sketchy, and a hefty fee is possible. Has anyone had any experience with this: https://play.google.com/store/apps/details?id=com.samsungadh.premium?
Otherwise, I'll see if I can deal with Verizon and have them send me a new device, then see what Samsung can do for me with their device repair.
What's being referred to as "user damage", is their suspicious that the usb port may have been damaged by you. Which is possible, I guess. Would have been obvious to you if you did it. Just to be sure, carefully check the internals with a toothpick and see if anything feels loose. If you think it might be, they're gonna say it's your fault. Did you buy warranty protection? If so it will cover that and will only run you like $100-150 for replacement.
♢NoteIII♢
Solved
It turns out I simply connected the device to my computer and let it charge and it seems to function properly. Now I have it connected to the wall using the wall charger, and I am getting a weird phenomenon of the battery percentage actually going down while the charger is connected and the charging icon is displayed. I will provide further details later.
Bad
Now it has gotten to a point where it will charge in the computer via the USB cable, but not in the wall with the same USB cable. It is odd, because the phone shows a charging icon but the percentage actually goes down. What is going on? Please help!
try another charger. like everything else they can go bad. eliminates it as a problem if nothing else.
Sent from my SM-N900V using XDA Premium 4 mobile app
Worse
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
soulcedric said:
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
Click to expand...
Click to collapse
I'm assuming that you are not rooted? You need a new phone. But... you said u went to Verizon, did they do anything or stare blankly and point at a ceiling tile? It's possible the battery is borked. But yoh could only check that with another battery...which at the very least a store could do! Just plug in and see if it charges +1-2% with another battery. I only ask this cuz if you replace the phone, I don't think that they send a battery. Don't want you getting a new phone, same battery, and same problem. Just for s**ts n giggles, check that the telltale water damage strip on the battery is still normal...
♢NoteIII♢
god no
Oh no.......god no........the sticker on the battery has red Xs on it. I put it in a bowl of rice, the most I saw was dew on the front over the weekend, I did not submerge it or anything. I do not know if it was triggered prior to this weekend.
I was wrong
It turns out red X's mean that the phone is perfectly OK and no water damage has occurred. It is when the entire sticker is pink that water damage is indicated. This still doesn't solve my problem of it still having problems....I'll take it out of the rice and try turning it on.
status
To confirm, I am currently having a problem with the phone displaying the charging icon in the status bar and not actually charging when plugged into the wall, and instead vibrates every second and has odd orange lines and the screen flashes when the device is turned off and "charging".
When connected to the computer, the device has a RED LED light and displays the powered-off charging screen just fine. The device turns on fine, and charges normally, however with a gray charging icon, not a green one.
Another thing I noticed was that the battery went from 9% to 2% just in the time I connected the phone to the wall to the computer in the span of < a minute.
I had visited the Verizon store once and was told the store did not have the battery in stock, and I would have to call for a new phone + battery free of charge, as long as no user damage was detected on the returned defective device.
At this point, I am so confused to what is happening, I think you were right Lefty when you reccomended I should request a new battery AND device.
What jerks. There's a battery in the floor model. Oh well.
And to be honest it sounds like the battery is not the issue. You say it vibrates every sec or so? Sounds like the cable is not making a full connection. Kinda like it detects a connection. . Oh! Nope, no connection. Connection. Oh! Nope.
♢NoteIII♢
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
soulcedric said:
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
Click to expand...
Click to collapse
Yeah I just tripped across this thread and was going to say to try to charge it in recovery/safestrap mode. If it's software related in the ROM, it would indeed charge in recovery mode

G2 will not take a charge

Hey guys, I work at a major cellular carrier, and had a customer that brought in a g2 that wasn't charging for her. We upgraded her to a g3, and she let me keep the g2, but I'm perplexed as to what the issue is. When she brought it in, the device would show charging when plugged in, it was properly recognized by our computers and we were able to remove her files from the device, but even when left on the charger, it would never move from 2% battery. I assumed the battery was at fault, as there was no indication that the port was messed up at all. I ordered a battery, installed it and now the phone was stuck at 67% battery, and would not budge. The phone would show charging when both on and off, but the percentage would not change from 67%. So, I bought and replaced the charging ribbon, and now not only will it not show charging, but the battery % is going down as I charge it. I've ruled out software by doing a factory reset on the device, and by trying to charge it from off to no avail, and there is no water damage or any physical damage to speak of, so I have no idea what it could possibly be. Any ideas?
tldr; phone won't charge, why?
The battery contacts within the phone try scratching the gold a bit might be oxidized?
Sent from my VS985 4G using Tapatalk
You got any fix \ idea for what causing this issue?
i'm experiencing the same thing almost.
Done factory reset, tried different cables\chargers (im using the g2 original ).
the battery loads when the device is powered off, but sometimes when it's on it doesn't charge at all...
erezshim said:
You got any fix \ idea for what causing this issue?
i'm experiencing the same thing almost.
Done factory reset, tried different cables\chargers (im using the g2 original ).
the battery loads when the device is powered off, but sometimes when it's on it doesn't charge at all...
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It is probably a battery controller/main flex cable issue. The only way to fix this, is to replace it.

LG G2 won't turn on after battery replacement

So I decided to replace my 3 year old battery that had about 50% of its initial capacity remaining with a new one. I followed YouTube video to do it but after reassembling the phone it won't turn on. I tried plugging the charger in for several minutes and putting my old battery back into the phone but without success. The phone does not respond at all, no image or sound or LED light. I'm trying to understand what exactly I've screwed up. So my question is what I should worry about that could make my phone not turn on. For example are camera/proximity sensor connectors crucial or irrelevant? Should I be able to turn my phone on without battery with charger plugged in? Does anyone else have any experience with this and if so what was the problem?
Also the charger was warm in the beginning but after some time it became cold. I think that indicates that the battery was connected properly and was charging. The phone still won't turn on though.
Hey!
First you should make sure that all cables inside the phone are properly connected, double check them - sometimes you'll maybe miss one of these tiny connectors
niklas389 said:
Hey!
First you should make sure that all cables inside the phone are properly connected, double check them - sometimes you'll maybe miss one of these tiny connectors
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Click to collapse
Yeah, I did but to no avail.
nikoliazekter said:
Yeah, I did but to no avail.
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Click to collapse
Maybe the new battery is DOA...

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