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I've tried on my incredible and a computer and I can get half way through the upgrade process then it says that there is an error to call verizon. Now when I do the dx or the droid 2 it goes fine. Anyone else have this?
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smalltownbird said:
I've tried on my incredible and a computer and I can get half way through the upgrade process then it says that there is an error to call verizon. Now when I do the dx or the droid 2 it goes fine. Anyone else have this?
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same thing
at the add accessory page
thats because the ordering system with this phone is having technical difficulties, ordering on-phone will still ensure the internet price...
i wanted to see what accessories and prices where with it, wasnt going to order yet, will visit a store first to check it out in person. i never order sight unseen, have to play with it first
mdram-omnia said:
i wanted to see what accessories and prices where with it, wasnt going to order yet, will visit a store first to check it out in person. i never order sight unseen, have to play with it first
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http://www.verizonwireless.com/b2c/store/accessory?action=refineByCategory&categoryId=1
I was having the same problem. My theory is that Verizon was experiencing a system overload. I just kept trying, and finally got through the online order process at 11:30 this morning. I also ordered a pack of screen protectors, the windshield mount, and the desktop charging cradle.
I wasn't going to order it just yet I wanted to see the accessories first. Even when I went to the accessories page for the fascinate it came up bad page.
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The windshield mount, and the cradle look really cool.
Does anyone know if.I order first thing friday morning and pay for overnight shipping if it will be delivered on.saturday? Since I have to sign for it I need to know where to send it.
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smalltownbird said:
Does anyone know if.I order first thing friday morning and pay for overnight shipping if it will be delivered on.saturday? Since I have to sign for it I need to know where to send it.
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most likely if u order online or by call, ull get the overnight shipping option for free, and yes it should be there by sat 3pm. You can alway ask when ordering or chat with them while ordering.
smalltownbird said:
Does anyone know if.I order first thing friday morning and pay for overnight shipping if it will be delivered on.saturday? Since I have to sign for it I need to know where to send it.
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nope you'll receive it Monday unless you pay $20 for FedEx Saturday delivery
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What if I didn't get the best buy protection and I don't have a T-Mobile either.....how do I exchange my phone after the 30 days or once u lose receipt... like do I call T-Mobile or go back to Best Buy..
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ElMeR09 said:
What if I didn't get the best buy protection and I don't have a T-Mobile either.....how do I exchange my phone after the 30 days or once u lose receipt... like do I call T-Mobile or go back to Best Buy..
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gotta deal with BBY and their BS
+10 characters
What if it's after the 30 days
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ElMeR09 said:
What if it's after the 30 days
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Tmobile doesnt even sell the device, so anything you wanna do about an exchange or return gotta do it with best buy, but if it is a defect you can call samsung
After 30 days you're out of the return/exchange period unless you are a premiere member, you have 45 days. So you would have to deal with Samsung unless you have insurance with whomever you got it with.
Sent from my Nexus S using XDA App
with samsung, a repair can last anywhere from 7-14 business days says the rep lady.
I don't know about you guys but on the receipt when I bought mine, it says that all gift purchases have an extended return/extended policy until January 31st... hope it works for this.
I know but u know how fones have aa one yr warranty... lets say down the year like
In the summer something goes wrong ... so its Samsung I should call.??? Like I know T-Mobile when a phones starting to mess up they troubleshoot it and send another one...who or where would I have to do this after my 30 days...sorry if I'm not that clear on it
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Register the phone with Samsung: http://www.samsung.com/us/support/account/regist
Then you wait until there's actually a problem before you start worrying.
I got my epic before the nexus s 4g came out so I just looked up here one day and bam. There of was perfect directions on how to root and do everything. Everyone has been so helpful especially the ACS team. If you wanna know how to get a free nexus through sprint pm me and ill tell ya how I did it. PS. Hope you get gingerbread soon.
All I can say is thanx this workefd in like 15 mins
Imma try tonite. When y'all called, did you mention the nexus by name, or just tiptoe around until they offered it?
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All I did was I called Sprint *****ed about the epic and said that I wanna get on a new phone the lady said that's OK and she gave me a few to choose from and the nexus s 4g was one. I am using it right now rooted and all ****s amazing.
That's what I did sorry I can't respond to all to everyone I did not exspect to get over 200 inbox messages. Hahahaha. I did have 3 people that it worked for already
Was the photon n option?
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nom303 said:
Was the photon n option?
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No nexus evo shift and some other ****y phone
What's the secret here??? Call and ***** about the phone being a pile.
Did u had to return the epic?
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Why not just post how this is accomplished??
Hypnotic2010 said:
Why not just post how this is accomplished??
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Did u even read all the post?? Seriously????
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lol i guess its a secret
Well I just tried and they told me I have to go to repair center to diagnose the phone. Now I'm not sure if I wanna go there because that means I'll have to put my phone back to stock but if this really works I'll definetely do it.
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lepapirriky said:
Well I just tried and they told me I have to go to repair center to diagnose the phone. Now I'm not sure if I wanna go there because that means I'll have to put my phone back to stock but if this really works I'll definetely do it.
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OOOoooo, sounds shady and unethical.
Craigslist, (still shady but more ethical ) , ftw
Here's the Secret,
1. Sign up for TEP
2. Use the phone for two calls
3. Brick your phone on purpose by erasing the bootloader
4. send it in for TEP and request a Nexus S
lynyrd65 said:
OOOoooo, sounds shady and unethical.
Craigslist, (still shady but more ethical ) , ftw
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Like you never done anything shady and unethical
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Hypnotic2010 said:
Why not just post how this is accomplished??
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He wants the attention
Just got shot down. Said I had I power button issue and ****ty service. They said I needed to have my epic replaced 3 times before I wo9uld qualify for a nexus. I'm pretty slick. I've gotten replacements for nothing before, and I didn't mention the nexus until she did. Instead, she made me a service ticket and told me to take it to a corperate service center, since I told her I had been told to call the hotline by a 3rd party store.
I guess ill try again another day.
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austin420 said:
Just got shot down. Said I had I power button issue and ****ty service. They said I needed to have my epic replaced 3 times before I wo9uld qualify for a nexus. I'm pretty slick. I've gotten replacements for nothing before, and I didn't mention the nexus until she did. Instead, she made me a service ticket and told me to take it to a corperate service center, since I told her I had been told to call the hotline by a 3rd party store.
I guess ill try again another day.
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Got the same answer, I'm wondering if the op been thru repair center before and that's why they gave the ns4g but oh well..I'm still thinking if I wanna go thru all this trouble :S
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Im sure it wasnt as easy as it sounded , any phone company giving you a free phone there will be a catch to it ..ohh well at least some ppl got their nexus 4g
well im already on my second replacement epic. so im gonna try and hopefully have some success ... eeeeek
Is RMA like swapping out a faulty device for a new one through Google? How does it work? If my screen just one day doesn't turn on after having the phone for 6 months will they replace it for free? Do they send you a new device then you send your faulty one back? Or vice versa?
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Use the search bar.
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I hate this forum no one answers your questions any more... I did search I couldn't find anything that answers my question... If you don't have an answer please don't post in my thread. Thank you and I'm not trying to be an a hole but I'm starting to get sick of this forum... I haven't gotten answer in like my last 5 threads its becoming disgusting. When I first signed up I got nothing but intelligent and great answers now it's a joke.
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OK. In the UK, you ring Google Play, they send you an email with an RMA attachment and create a special order for you in your google wallet. You then order your new device and they take an authorisation on your card (they dont actually take the money, just "allocate" it to them, should you not return your faulty device), then they send you a new device and you send your old faulty one back to them within 21 days using their free TNT service that comes in the bag with your new replacement device.
So...
1) Ring google, they give you RMA attachment to print out
2) Order your device through the special order they have set up for you
3) Ensure you have a card with money on it so they can allocate it as security
4) When new device arrives, you have 21 days to return the old one to them (with the RMA you printed off in step 1) or they will take the allocated money off your card.
Hope it helps
Matty
N10AP said:
OK. In the UK, you ring Google Play, they send you an email with an RMA attachment and create a special order for you in your google wallet. You then order your new device and they take an authorisation on your card (they dont actually take the money, just "allocate" it to them, should you not return your faulty device), then they send you a new device and you send your old faulty one back to them within 21 days using their free TNT service that comes in the bag with your new replacement device.
So...
1) Ring google, they give you RMA attachment to print out
2) Order your device through the special order they have set up for you
3) Ensure you have a card with money on it so they can allocate it as security
4) When new device arrives, you have 21 days to return the old one to them (with the RMA you printed off in step 1) or they will take the allocated money off your card.
Hope it helps
Matty
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I wish I can hit the thanks button 100 times. I appreciate the detailed answer you provided. You answered my question on the money. Thanks again.
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hegemytouch said:
I wish I can hit the thanks button 100 times. I appreciate the detailed answer you provided. You answered my question on the money. Thanks again.
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No problem mate
EDIT: I should add that they will allocate the full cost of the handset until they receive the old one back. Then they will release that "hold" on that amount within 14 days (In reality they have released the hold on all three of my RMA devices before they even received the device back)
If you have got a cracked back for example, they will still exchange it, but they will bill you the cost of the smashed glass back.
Little chips and scratches they are not bothered about as the phones go to be refurbed, so as long as the back and front are "unsmashed" you will get all your money no sweat.
hegemytouch said:
I hate this forum no one answers your questions any more... I did search I couldn't find anything that answers my question... If you don't have an answer please don't post in my thread. Thank you and I'm not trying to be an a hole but I'm starting to get sick of this forum... I haven't gotten answer in like my last 5 threads its becoming disgusting. When I first signed up I got nothing but intelligent and great answers now it's a joke.
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This helped me out as well. I completely agree with you about the help part. No one ever tries to help anyone anymore.
I have a weird question . Can I get say a white nexus 4 as a replacement for my black nexus ?
Left side of my screen has a pretty dark area
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myturbo1 said:
I have a weird question . Can I get say a white nexus 4 as a replacement for my black nexus ?
Left side of my screen has a pretty dark area
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Doubt it.
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---------- Post added at 11:01 AM ---------- Previous post was at 10:59 AM ----------
RussianCode said:
This helped me out as well. I completely agree with you about the help part. No one ever tries to help anyone anymore.
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There are a lot of elitists here but way more helpful folks. Luck of the draw really.
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myturbo1 said:
I have a weird question . Can I get say a white nexus 4 as a replacement for my black nexus ?
Left side of my screen has a pretty dark area
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I just called google up yesterday to replace my black nexus 4 i got on launch day, and they are sending me a white 16GB with free bumper as a replacement. Should be here tomorrow
Vanhoud said:
I just called google up yesterday to replace my black nexus 4 i got on launch day, and they are sending me a white 16GB with free bumper as a replacement. Should be here tomorrow
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You just called them for a "replacement'? I mean without the phone having any problem/issue?
hegemytouch said:
I hate this forum no one answers your questions any more... I did search I couldn't find anything that answers my question... If you don't have an answer please don't post in my thread. Thank you and I'm not trying to be an a hole but I'm starting to get sick of this forum... I haven't gotten answer in like my last 5 threads its becoming disgusting. When I first signed up I got nothing but intelligent and great answers now it's a joke.
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+100
filthykid said:
You just called them for a "replacement'? I mean without the phone having any problem/issue?
+100
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No, my USB port was acting faulty on the one I have now.
^ Fair enough.. I am shocked to see they are replacing the device even after 6 months of ownership to the customer. Seems like that 15 day return policy turned into 1 year return policy after their disastrous launch!
filthykid said:
^ Fair enough.. I am shocked to see they are replacing the device even after 6 months of ownership to the customer. Seems like that 15 day return policy turned into 1 year return policy after their disastrous launch!
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The 15 day policy is for a refund. Then a 1yr replacement policy.
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Yeah 1 year Warranty is standard on almost every electronic device
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Vanhoud said:
Yeah 1 year Warranty is standard on almost every electronic device
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But usually the faulty device is replaced with a refurbished one while Google sends brand new ones
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aanonymoushuman said:
But usually the faulty device is replaced with a refurbished one while Google sends brand new ones
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True I thought I was going to get a refurb but I guess not, I'm not complaining lol
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I need an RMA, my battery dies at 70% and the back isn't flat. I've heard that the battery
Might have expanded and became bad. But I'm out of town for the next two weeks with my faulty nexus 4://
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aanonymoushuman said:
I need an RMA, my battery dies at 70% and the back isn't flat. I've heard that the battery
Might have expanded and became bad. But I'm out of town for the next two weeks with my faulty nexus 4://
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Call them up for a replacement, they are really good
Help with rma
i have a set i need to rma casue of sound issues and the button
but i dont live in the states, google says needs soemone in the states i need to send to this phoen and they will do the return to the persona dn then i can get it..
Has anyone received a replacement device after the 14 days, if so was it a new phone. My phone started acting up the night of the 14 days. I went to the store that morning and was told the phone would be mailed as a like new device due to the warranty and since the phone is only 2 weeks, a new device will be sent out. I know this is not true but wanted to check with you guys.
I have to say it is way to early to start getting refurbished phones. Maybe 2-3momths in.
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bigv5150 said:
I have to say it is way to early to start getting refurbished phones. Maybe 2-3momths in.
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It will be delivered today and will post my finding.
So it was a refurbished phone, so I called the store and asked my did they wast my time and theirs bow making if 3 days past the 14 day return policy. They apologized and said they will exchange for a new phone in the store.
No idea what you are saying with all of those autocorrect errors. Yikes. You might want to consider changing to a different keyboard...
But if they are going to replace in store, that is good.
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