Under glass damge - Galaxy S III General

Unsure this is factory or mine fault, but I have some painting (Metal imitation) had damaged a bit (peeled, unsure about this word)
Does anyone where I can repair parts if this is mine fault, or this factory fault?

GR0S said:
Unsure this is factory or mine fault, but I have some painting (Metal imitation) had damaged a bit (peeled, unsure about this word)
Does anyone where I can repair parts if this is mine fault, or this factory fault?
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Take a picture maybe so we can get a better understanding of what is wrong here..

http://dl.xda-developers.com/attach...fe/5059f137/1/3/3/8/6/6/5/20120919_221950.jpg
Sorry, had no another camera, captured with GFs mirror and front camera

Hmm that is weird have you ever dropped the phone? That honestly could be a faulty phone i have never seen anything like it. it could be one of the first faulty batch.
Best bet will be to take it to the shop you bought it from. for example i bought mines from phones 4 u online. I would just take it to P4U shop and see if they will help change it. With my LG Optimus 3D it kept restarting every 5 mins i took it to the store and they replaced it on the spot. Just go to the shop and see if they can help you..

I dropped it one time, but phone was in rubber protector case and I am unsure this is mine fault or factory fault. Does anyone expirinced that?

GR0S said:
I dropped it one time, but phone was in rubber protector case and I am unsure this is mine fault or factory fault. Does anyone expirinced that?
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Really weird... It could be fron the fall but u should take it to authorised service well atleast just so they can see what is wrong
Sent from my GT-I9300 using xda premium

Honestly, it looks like it happened because you dropped it. Having said that, I feel for you man.

When I bought mine it had a little hair size scratch inside the screen, visible only on high light. Amazon replaced the unit. Yourself looks way different and for sure is because you dropped it and something fragmented inside. Feel sorry for ya too.
Sent from my GT-I9300 using Tapatalk 2, designed for humans, not for sheep

looks like water corrosion eating away the paint ,....

Related

HD2 camera glass has been broken !!

Good day All
as shown in the subject, I had dropped my hd2 and the camera glass has been broken.. can anyone tell me where I can find replacement camera glass ?
mind you that we dont have htc dealer in our country (Kuwait) therefore, I have to order it online
AbdullahT said:
Good day All
as shown in the subject, I had dropped my hd2 and the camera glass has been broken.. can anyone tell me where I can find replacement camera glass ?
mind you that we dont have htc dealer in our country (Kuwait) therefore, I have to order it online
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im sure ebay have them
http://cgi.ebay.co.uk/ORIGINAL-HTC-HD2-T8585-PLASTIC-CAMERA-CAM-LENS-COVER-/330423159671
Bingo, I Googled it. You can probably find it cheaper.
Kalavere said:
http://cgi.ebay.co.uk/ORIGINAL-HTC-HD2-T8585-PLASTIC-CAMERA-CAM-LENS-COVER-/330423159671
Bingo, I Googled it. You can probably find it cheaper.
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i dont think thats what he's after, thats just a plastic cover for the glass, abdullah wanst the actual glass.
djchubbs said:
i dont think thats what he's after, thats just a plastic cover for the glass, abdullah wanst the actual glass.
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It says it's a 'replacement lens'. As far as I am aware there is only one cover/lens, be it glass or plastic.
Kalavere said:
It says it's a 'replacement lens'. As far as I am aware there is only one cover/lens, be it glass or plastic.
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read it again, thats a replacement lense COVER.
meaning, it covers the lens. Have a look at your HD2 and tell me thats what you camera looks like, its not even transparent.
ive had a look, and it looks like the only ways of doing it are the following.
1, send to HTC to get repaired
2, do a bodge job and make one yourself
3, have a look on ebay for exdisplay/dummy phones and buy it, user the lense from that.
djchubbs said:
read it again, thats a replacement lense COVER.
meaning, it covers the lens. Have a look at your HD2 and tell me thats what you camera looks like, its not even transparent.
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It looks exactly like mine. There is the camera housing, the elevated metal cover that protects the lens and the glass that sits on top of it. That cover on eBay is a replacement for a smashed/cracked lens cover, which is exactly the same as mine. Unless I am being unbelievably stupid, I am pretty sure he just means that. A picture would be nice.
I broke mine, too a while ago and sent it to HTC Germany's service partner for repair. Cost me over 60 Euros plus my initial shipping costs to get it done. Just to give you a hint of what an official repair might cost you.
I guess you could contact HTC in a different country than yours and ask them if you can send your HD2 for repair there. Should be no problem scince you have to pay for the repair anyway and won't cost them anything.
thanks guys for your replies, I will put a picture of my HD2 at the end of the day so that everyone knows what is exactly the problem
Somebody else?
My wife droped mine HD2 too... so... I was wondering if I can just replace the glass with this plastic replacement....
I will buy it on my pay day thursday and let you know!
Any news on this? I broke my camera glass, too
Hey guys,
Ive ordered mine, should be here in the next week.
Will report back
I broke mine too
No idea how I did it. It was in my pocket on a flight from Kansas City to New Orleans. First time I got it out to take a picture I noticed it.
Really would like to know what my options are.
has anyone found a fix? I have same prob. If there is a replacement, how do you fix it?
Hey Guys,
Mine arrived today, did not look like much (came in an envelope) but i fit it in quite easily and it looks great!
All you need to do to install is click it in place.
AbdullahT said:
Good day All
as shown in the subject, I had dropped my hd2 and the camera glass has been broken.. can anyone tell me where I can find replacement camera glass ?
mind you that we dont have htc dealer in our country (Kuwait) therefore, I have to order it online
Click to expand...
Click to collapse
i bought one of the ebay replacement lens covers and a dummy phone as insurance. both of these covers appeared to be made of plastic whereas i'm pretty sure the original is optical glass. since this cover is going to have a direct impact on the quality of your pics, you will want it to be as clear as possible and since it will inevitably be wiped off countless times, scratch-proof. for these reasons, i came to the conclusion that it might be better to source a glass cover from another phone (not neccessarily an hd2) or get a legit htc replacement.
Spoofy said:
Hey Guys,
Mine arrived today, did not look like much (came in an envelope) but i fit it in quite easily and it looks great!
All you need to do to install is click it in place.
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Click to collapse
Which seller did you buy it from?
EvilBetty said:
I broke mine too
No idea how I did it. It was in my pocket on a flight from Kansas City to New Orleans. First time I got it out to take a picture I noticed it.
Really would like to know what my options are.
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kaneda68 said:
has anyone found a fix? I have same prob. If there is a replacement, how do you fix it?
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theabsurdman said:
i bought one of the ebay replacement lens covers and a dummy phone as insurance. both of these covers appeared to be made of plastic whereas i'm pretty sure the original is optical glass. since this cover is going to have a direct impact on the quality of your pics, you will want it to be as clear as possible and since it will inevitably be wiped off countless times, scratch-proof. for these reasons, i came to the conclusion that it might be better to source a glass cover from another phone (not neccessarily an hd2) or get a legit htc replacement.
Click to expand...
Click to collapse
Hey i bought the replacement off ebay, I'm fairly sure it's glass. I find it has not affected camera quality when the images are viewed on PC, It seems its made of good quality.
EvilBetty said:
Which seller did you buy it from?
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Gsm4world was who i purchased it off.

Camera lens has a scratch on it

NO freaking clue how but its there about a 1/4 of a inch to the left of center. think its worth raising hell at BB for a replacement
Sporkman said:
NO freaking clue how but its there about a 1/4 of a inch to the left of center. think its worth raising hell at BB for a replacement
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You could, but do you want to be that person that complains about a scratch on their unprotected phone? Unless you had it in some kind of a case of course
I have read about other people also having scratches but it not affecting the pictures/videos being taken. Do you also get similar results?
Why would you raise hell at Best Buy to get a replacement due to damage that you caused? Even if you didn't directly cause it, scratches are normal wear and tear, and are not covered under warranty.
That being said, I ran over my EVO with my car, smashed it to bits, thinking about going to my Sprint Corporate rep and raising hell for a replacement. LOL, I kid... I kid!
u ****ed!........
The lens on mine somehow cracked in the first week and I had no idea how it happened. I was able to get a replacement directly from htc.
Sent from my PC36100 using XDA App
unless you see it when youre taking a picture, it shouldnt affect it. the lens is too close to the glass to have it show up, unless it refracts light into the lens.
the lens cant focus for that short of a distance.
if you can get it replaced, do it, but i dont think it should be too serious.
i would try and get a replacement...
Mine has a tiny scratch too. When I bought a case I made sure to get one that would keep the lens off the table when I lay it down.
The good news is it shouldn't be an issue for your pictures. I'm a photography nerd and there are is a fair bit of information on the web supporting this if you care to look it up, but it would take a very significant scratch to cause any change to your pictures.
There are some variables that determine if something will show up or not, but I have seen an extreme example of someone rubber banding a pencil across the front of an SLR camera lens, and you could still see the entire image, it was just a little darker. Light bends.
dhanch said:
The lens on mine somehow cracked in the first week and I had no idea how it happened. I was able to get a replacement directly from htc.
Sent from my PC36100 using XDA App
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me too!!! it just came out of nowhere

Nexus 4 Water Damaged

So I set my phone on the table, tried to pour myself a glass of water and spilled some water inside the phone. I tried testing the phone out and everything worked fine...except for the earpiece (where the water entered), I couldn't hear the person on the other end. So I immediately turned it off after (should've done it at the very beginning I know), blow dried it with hot air with the phone facing downwards until it got hot. Then I put it in a bag of rice overnight, just for safe measure and when I turned it on the next day I could hear the other side again, but the problem this time is the proximity sensor, which isn't detecting me.
Now I'm not able to use the keypad or go to speaker. My question is, is it easy to fix a proximity sensor without replacing it? I'm debating on whether I should sell it on eBay now, I think I would still get back the money I paid for it and maybe even a bit more.
How do you think you going to sell a faulty phone and get your money back at the same time?
Should've taken it apart and put the pieces in rice, not just the whole phone. Don't know if that could still fix the situation (since you already turned it back on), but you could always try that now.
TrueBrush said:
How do you think you going to sell a faulty phone and get your money back at the same time?
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Well, everything works except for the proximity sensor. Seems like everyone is buying Nexus 4's on eBay for $150-400 more than the asking price, I don't think I'm over-assuming that I might get most, if not all, of my money back if I were to sell it.
tylerxian said:
Well, everything works except for the proximity sensor. Seems like everyone is buying Nexus 4's on eBay for $150-400 more than the asking price, I don't think I'm over-assuming that I might get most, if not all, of my money back if I were to sell it.
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it's just disingenuous, hence you could look like kind of a **** for mentioning the possibility.
If you mention clearly that the phone is faulty on ebay, I would not say anything about it. However, if you hide this information and try to sell the phone as a 100% working, I'm wondering if this can be called fraud/misleading.
Sent from my Nexus 4 using xda premium
kypeth said:
it's just disingenuous, hence you could look like kind of a **** for mentioning the possibility.
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It's not disingenuous if he describes the damage fully in the ebay ad.
Wouldn't surprise me if some desperate saddo did pay list price for a damaged nexus 4.
Sent from my Nexus 7 using xda premium
kypeth said:
it's just disingenuous, hence you could look like kind of a **** for mentioning the possibility.
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My bad, but I would have definitely mentioned about it in the description if I were to sell it. I don't plan on deceiving anyone about any defects the phone might have.
I just looked into the issue about proximity sensors some more. Turns out it was my crap screen protector (Xtremeguard) that caused the issue, I took it off and voila, it detected me again. Guess I don't have to sell it afterall!
Haven't you heard, the 6months old rumour about the nexus 4 being waterproof wasn't true!
MatAuc12 said:
Haven't you heard, the 6months old rumour about the nexus 4 being waterproof wasn't true!
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but it looks like it could be waterproofed pretty easy... there's no big holes other than the headphone/usb jack, speaker grills has cover
hydrophobic coating should do pretty good
James.UBC said:
but it looks like it could be waterproofed pretty easy... there's no big holes other than the headphone/usb jack, speaker grills has cover
hydrophobic coating should do pretty good
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Click to collapse
What about a clear coat of PlastiDip?
Sent from my Nexus 4 using xda premium
you should never dry it with hot air or blow dryer (next time use compress air)
Moved to Q&A
Sent from my Nocturnalized One XL using Forum Runner
So I was doing laundry and thought I had everything off the bed. I gathered up my Nexus 4 with my sheets and didn't realize it was in the washer until it had been submerged for several minutes. I dried it off and have had it under a fan for a couple days. I am going to put it in rice for a couple more.
Should I take it apart and put it in the rice?
Update: I have a little precision screw driver set but even the really small ones don't seem to fit the Nexus 4 screws. I guess I will just have to put the whole phone in the rice.
Do you really think someone is going to pay you full price or more if you mentioned you spilled water on it and the sensor does not work????? This is one of the dumbest things I have ever heard.
Sent from my Nexus 4 using xda premium
tylerxian said:
So I set my phone on the table, tried to pour myself a glass of water and spilled some water inside the phone. I tried testing the phone out and everything worked fine...except for the earpiece (where the water entered), I couldn't hear the person on the other end. So I immediately turned it off after (should've done it at the very beginning I know), blow dried it with hot air with the phone facing downwards until it got hot. Then I put it in a bag of rice overnight, just for safe measure and when I turned it on the next day I could hear the other side again, but the problem this time is the proximity sensor, which isn't detecting me.
Now I'm not able to use the keypad or go to speaker. My question is, is it easy to fix a proximity sensor without replacing it? I'm debating on whether I should sell it on eBay now, I think I would still get back the money I paid for it and maybe even a bit more.
Click to expand...
Click to collapse
tylerxian said:
Well, everything works except for the proximity sensor. Seems like everyone is buying Nexus 4's on eBay for $150-400 more than the asking price, I don't think I'm over-assuming that I might get most, if not all, of my money back if I were to sell it.
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Click to collapse
Just sell it for parts - NOT FULLY WORKING on ebay, don't be misleading because it will just get you negative feedback and everyone will think you are a scammer, meanwhile paypal will get the buyers money back 100%..
Be stand-up and fully explain all the problems with a good description. You'll be surprised how much you can get for a cutting edge broken/not fully working smartphone.. Look at all the broken iPhone 5's for sale and how much people are getting for them at no-reserve auctions.. its pretty nuts.
Misfit77 said:
So I was doing laundry and thought I had everything off the bed. I gathered up my Nexus 4 with my sheets and didn't realize it was in the washer until it had been submerged for several minutes. I dried it off and have had it under a fan for a couple days. I am going to put it in rice for a couple more.
Should I take it apart and put it in the rice?
Update: I have a little precision screw driver set but even the really small ones don't seem to fit the Nexus 4 screws. I guess I will just have to put the whole phone in the rice.
Click to expand...
Click to collapse
Update? I'm wondering how waterproof this thing really is.
kristoff125 said:
Update? I'm wondering how waterproof this thing really is.
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Hi all,
my nex4 had a little bit of sand and water go into it, which rendered it useless.
Now it will not even turn on.
i have had the I.C circuitry cleaned off sand and also blown dry, still no luck. It will NOT turn on
I spoke to Google saying the phone wont turn on, they have agreed to give replacement.
Will there be any problems when i send back the old phone?
PS: i no its my mistake that i should not have let it come in contact with water, but hey it deftly was not much.
My galaxy S and S2 have taken abuse, but still function. This is definitely my mistake, tho.
Ramu
darkkid85 said:
Hi all,
my nex4 had a little bit of sand and water go into it, which rendered it useless.
Now it will not even turn on.
i have had the I.C circuitry cleaned off sand and also blown dry, still no luck. It will NOT turn on
I spoke to Google saying the phone wont turn on, they have agreed to give replacement.
Will there be any problems when i send back the old phone?
PS: i no its my mistake that i should not have let it come in contact with water, but hey it deftly was not much.
My galaxy S and S2 have taken abuse, but still function. This is definitely my mistake, tho.
Ramu
Click to expand...
Click to collapse
will google find out about water damange and charge me extra? pls advice.

S4 Screen cracked in front jeans pocket! Galaxy S4 is very weak!

I have been so careful with my S4, never dropped it. Looking after it. Today I put my phone in my front jeans pocket like always. Got in the car and after a 5 minute drive got out and the screen is showing funny colors and its cracked ;(
I have had many phones in this front jeans pocket (They all lived) and somehow a slight bend has done this. Very weak, if you ask me we are going to see a lot of this as it seems the phone is not the strongest at all. Time for a unibody HTC I think. I've had it with Samsung's plastic crap.
My phone will be up on ebay if anyone wants an i9500 for spares.
Edit: The gorilla glass is fine, its the amloed behind that cracked.
you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..
tft said:
you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..
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One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.
Madawcisrich said:
One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.
Click to expand...
Click to collapse
As you see the glass didnt break... so it is definitly a thing to worry about...
It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.
shox22 said:
As you see the glass didnt break... so it is definitly a thing to worry about...
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Click to collapse
My point exactly, should not have broken. But did. Its weak, or my S4 had a weakness of sorts. 799 usd down the drain....
Call samsung and your cell phone carrier and see what they can do. Google for replacement parts and fix it yourself. Also should always get a protector case for this multi hundred dollor phones. If you can spend $200-$600 for a phone spending $50 for case is nothing. Wish you luck.
Hendrickson said:
It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.
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Click to collapse
This should be covered under warranty imo, assumung there are no marks or damage caused by dropping the phone or something similar. Call a repair centre and turn it in for warranty repair, i think they will cover it.
This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.
Pagnell said:
This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.
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Click to collapse
I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.
Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
the other threads :-
http://forum.xda-developers.com/showthread.php?t=2284944
http://forum.xda-developers.com/showthread.php?t=2260083
http://forum.xda-developers.com/showthread.php?t=2280272
http://forum.xda-developers.com/showthread.php?t=2273212
Lots of people saying we must have dropped them and its not very common, but threads like this are popping up every few days!
How many have to report this before people start taking it serious and start to believe there just might be a build/quality issue!!
Let us know your results good luck! Think you might have issues proving it is design fault and you didn't drop it etc (i do belive you but these companies are A holes)
Sent from my GT-I9505 using xda app-developers app
SATAN999 said:
Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
Click to expand...
Click to collapse
Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.
Almost all reports of the LCD cracking have been caused by stress with quite a few people mentioning "pockets." It's pretty clear the SGS4 because of its thinness and near bezel-less display is more prone to stress damage than the SGS3 was. But since Samsung never published a stress guarantee for the SGS3 or said the SGS4 would be better or worse people with damaged panels have acted as scouts warning others about stressing the SGS4. I'd be shocked if any of these cracked panels were repaired under warranty and if they are it would be considered goodwill. So with what's known either don't subject the SGS4 to stress or buy another phone if it's a concern. Samsung's not going to change the design or repair damaged displays carte blanche because it's too hard to tell what's been caused by user damage and what's a stress crack which, in a way, could be considered user damage also (it didn't crack by itself ). And with no implied durability guarantees from Samsung it’s going to be awfully hard fighting them as what’s “weak” or “strong” isn’t defined so everyone’s expectations are just that; expectations. I'm sure this isn't what people want to hear but it's pretty much the state of the union.
Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app
Hendrickson said:
I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.
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gotta be faulty screen lol they do drop tests on this ****s and it survives
btemtd said:
Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app
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Click to collapse
Then one day soon you will have a surprise. A dead screen like the others here including myself.
Hendrickson said:
Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.
Click to expand...
Click to collapse
Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine
I will just have to be very careful with my S4
SATAN999 said:
Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine
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Added a list of the other threads I have seen in my first post (no 11)

Dust under glass.

After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
You sure it's under the glass and not just stuck to the top? It's strange that dust could get through. If so, I would contact the retailer and get it exchanged as it sounds like a defective handset.
VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
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I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?
timtom67 said:
I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?
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Click to collapse
Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.
VEAWA said:
Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.
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Do you have any photos of it?
Sent from my SM-G935F using Tapatalk
Any little defects phone company's like to brush off so it saves them money and time.
Sent from my XT1575 using Tapatalk
VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
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You meant something like this? I have it as well.
iz1pp0 said:
You meant something like this? I have it as well.
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That sure looks annoying.
iz1pp0 said:
You meant something like this? I have it as well.
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I noticed that on mine today, a quick scrape with my nail removed it
CuBz90 said:
I noticed that on mine today, a quick scrape with my nail removed it
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How can you put your nail inside this micro hole?
iz1pp0 said:
how did you put inside your nail there?
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I suppose it wasn't actually under the glass. It was at the side of the home button.
The issue in the photo looks more like light from the screen to me.
Sent from my SM-G935F using Tapatalk
From my personal experience and "investigation" I was able to remove most of the dust with a very thin sheet of paper and lots of patience. I put the paper between the glass and the frame and pushed the dust out. It took a long time though.
As for the investigation part it appears that the black coating doesn't extend all the way to the edge of the glass which means there's a very narrow part of the glass where the dust can get stuck and stay visible.
It's a near perfect phone with 2 very annoying downsides, fingerprints and dust getting stuck around the glass frame, at least with the black version.
I have this same issue. Driving me crazy...
If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?
krico said:
If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?
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No... wouldn't that ruin it cause it water resistant but I don't think under any pressure though..
I have that issue around the speaker grill mesh
https://goo.gl/photos/VUv6LyYvH5KQQ6iF8
I have dust as well around the ear piece grill and around my home button.
Sent from my SM-G935T using XDA-Developers mobile app
It's annoying as hell but I guess I live with it unless it makes it way to the camera or the proximity sensor
Sounds like a defect.
Dust under the screen means that your phone is not water proof.
Id go back to the store and get another one.
I had this with a gaminng system. Took it back and got another one.
It does not mean it's not water proof it just means it's not sealed around the edge, it's sealed further in as there's a small crevice

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