Hey, has anyone else had a problem where, after weeks of a seemingly flawless n7, it starts to creak ? For me its when I put a bit of pressure on the right side of the screen and release.. its barely concerning, and after 3 rmas already I'm not sure if they'd let me do another, but do you think I should try? I definitely do not feel like opening up and fixing it by adjusting screws.. but A what if I get a defective one and B what if after so many Google says no :S thoughts ?
Sent from my Nexus 7 using xda app-developers app
Bump :/
Sent from my Nexus 7 using xda app-developers app
They can't say no.
If they send you dodgy hardware they are obliged to repair it if its still under warrenty
Sent from my Nexus 7
Related
I removed the sponge on back in order to fix the screen lift, spongy screen issue. Now I have to send my device to Google for other problems that I am facing. Is the removal of sponge would be seen as damage to device?
I know many people removed that form but does anyone of those have tried the Google RMA?
Sent from my Nexus 7 using xda premium
I have received email from Google as well as the shipping label but now I am confused whether to send it or not because I have removed the back sponge to fix the screen lift issue.
If my device do not cross axis while laying down then I would not replace it as I have fixed the lifted screen issue.
Also I am thinking what if the new one is worse then my current one. I have seen many people posting here that their new device was also defective. Any serious advice would be appreciated.
My device do not have famous screen flicked issue.
Sent from my Nexus 7 using xda premium
I'm gonna wait to send mine back until I hear that there is a new batch or something.
Sent from my Nexus 7 using xda premium
But RMA through Google had 14 days as deadline. Am I right? Or you want to go through Asus?
Sent from my Nexus 7 using xda premium
nivlac978 said:
I'm gonna wait to send mine back until I hear that there is a new batch or something.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
This does not answer my question though.
Sent from my Nexus 7 using xda premium
did removing the sponge really solve the issue?
How many days did u go through after taking out the sponge?
thunder9111 said:
did removing the sponge really solve the issue?
How many days did u go through after taking out the sponge?
Click to expand...
Click to collapse
Removing the sponge made it better but it does not solve it completely however using the washer fix solved the problem fully. The washer fix is the permanent solution.
Sent from my Nexus 7 using xda premium
So my wife dropped her Nexus 4 in the toilet bowl and then proceeded to try and call someone to see if it worked. When it shut off, she tried charging it. Things that people say you should not do. I took off the back, disconnected the battery, and tried the rice treatment for 72 hours. Tried charging it and get the red LED. Does not look good and have pretty much accepted that it is bricked. My questions is, what can I do with it? Does Google have a buyback program for broken devices? Does anyone else? Or is it just a paper-weight? Thanks.
Edit..nvm ignore, I didn't read your post properly.
Worst case, you could probably sell some replacement parts off it... since she did call someone, obviously screen is OK...
Sent from my Nexus 4 using xda app-developers app
Try disconnecting and reconnecting the battery maybe that will help, you can try to get a free phone from Google, I did that with my galaxy s 2. Just say you don't know what happened you tried turn on the phone and it didn't work. I am sure they would exchange and usually they are too lazy to open up the phone to see if anything is wrong inside.
Sent from my Nexus 4 using xda app-developers app
aanonymoushuman said:
Try disconnecting and reconnecting the battery maybe that will help, you can try to get a free phone from Google, I did that with my galaxy s 2. Just say you don't know what happened you tried turn on the phone and it didn't work. I am sure they would exchange and usually they are too lazy to open up the phone to see if anything is wrong inside.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This is fraud and illegal and I'm sure not encourage on xda
Sent from my Nexus 4 using xda premium
parts !!
Call up google, tell them the truth and see if they would be willing to repair. When this happened to me with apple they just charged me $100 to get a new one, not bad considering the screw up was completely my fault.
Call and see what you can do. If you can't do anything buy a nexus 4 that needs a new screen and use yours to repair it. Could find one cheap with a busted screen. Is the back or any part damaged?
Sent from my Nexus 4 using Tapatalk 2
Sell the parts that are still functional on eBay, I'm sure somebody could find some use for them.
Sent from my ZTE BLADE III using xda app-developers app
Next time do the rice treatment from the start. Turning the phone on immediately will most likely cause permanent damage
Sent from my Nexus 4 using xda premium
just kidding.. but RMA your wife and buy a new N4:laugh:
Fully take it apart and wipe each part down with alcohol I read where it worked for some guy
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2
Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
Sent from my Nexus 4 using xda premium
I think you can snap it back. Press it gently and it'll close.
Sent from my Nexus 4 using Tapatalk 2
Pics?
Sent from my Nexus 4 using xda app-developers app
melcali said:
Pics?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Will post pics when I get to a camera
Sent from my Nexus 4 using xda premium
scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Tried pressing on it. Didn't work. Thanks though
Sent from my Nexus 4 using xda premium
As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
Sent from my Nexus 4 using xda premium
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Click to expand...
Click to collapse
Thanks for your reply. All this time I thought it was normal
Sent from my Nexus 4 using xda premium
I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
Sent from my Nexus 4 using xda premium
Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
Sent from my Nexus 4 using xda premium
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
Sent from my Nexus 4 using Tapatalk 2
esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
We'll see how it goes
Sent from my Nexus 4 using xda premium
I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.
As you can tell right where my c and f are on my keyboard I have a dead zone . it looks fine no cxravks or anything and looks great the pixels look good . but its just typing it doesn't recognize now . is this the digitizer ? Also has anyone else had this issue or am I the first
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app bbl
Sent from my Nexus 4 using xda app-developers app
Did you drop it or something ?? Good luck fixing it
sent from my blazing fast...... GT-19000..
Any water damage?
Sent from my iPad 4
No water damage . but I have had it apart a couple of times . just really weird .notice in the picture its reading xv00 and yv00 that's when I hit the dead zone . I'm pissed this us my 5 the phone this year .htc raider the screen messed up and went through 3 loud speakers.HTC onex had black screen of death took it apart and when out back together it worked but u lost my mic chip.then the htc one s that I hard bricked by trying to make it s-off and tring to get supercid out of a terminal and no ADb bad idea . then now this nexus . the back glass smashed and now the dead zone .
Sent from my Nexus 4 using xda app-developers app
WoW dude u really are out of luck
Sent from my HTC One X using xda premium
Like should I take it apart again and see I'd there would be a connecter loose or something
Sent from my Nexus 4 using xda app-developers app
raidrom said:
Like should I take it apart again and see I'd there would be a connecter loose or something
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I just find it odd that its only one specific section dead without any obvious damage... Something similar happened to my old Atrix, dead section of the screen. My dad dropped it in a cup of water and then gave me the phone . I guess you could give that a shot, although I think if a connector was loose it would have more issues than that little spot. Next step after that is RMA I guess.
lopezk38 said:
I just find it odd that its only one specific section dead without any obvious damage... Something similar happened to my old Atrix, dead section of the screen. My dad dropped it in a cup of water and then gave me the phone . I guess you could give that a shot, although I think if a connector was loose it would have more issues than that little spot. Next step after that is RMA I guess.
Click to expand...
Click to collapse
To far for RMA after the back smashed
Sent from my Nexus 4 using xda app-developers app
No luck? ... Do you have insurance ?
Sent from my GT-I9000 using Tapatalk 2
I replaced my screen. And now I am experiencing problems with battery life, and in need of an RMA. My question is how closely does Google look at the device that are shipped back, will they notice that the screen was replaced? I also forgot to put back the blue tab that was connecting the battery and holding the antenna down in place. Will they take the phone apart and find out I had disasebmled it? Also there is a small gap at the bottom between the bezel and the left screw. I think its due to one of the clips not connecting correctly. I could probably fix all those things but I lost my T6 screw driver, so should I worry about any of those things?
Sent from my Nexus 4 using xda app-developers app
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
Wisefire said:
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
Click to expand...
Click to collapse
Thank you for that answer that's why I would like to know if anyone has already tried this
Sent from my Nexus 4 using xda app-developers app
Anyone??
Sent from my Nexus 4 using xda app-developers app
Help me
Sent from my Nexus 4 using xda app-developers app