Database Users

Cant connect hd2 to computer!!

this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated

Same thing here.
It charges through USB but it doesnt connect.
If i choose the storage option it works fine.
I want to sync my outlook and i cant...
What the heck...?

i know this may seem a bit "it helpdesk-ish" but try re-booting your PC

Come on... give something drastic!
Already done that, rebooted the pc and the hd2...
still nothing

djchubbs said:
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Click to expand...
Click to collapse
believe it or not i have done that mannyy times and did alot of device manager things to try and let both computers recognize the hd2 but still nothing haha..
ive had previous hd2's and they've all connected fine untill this one, maybe its this specific one thats giving me trouble. but regardless, it charges via usb then it should be able to recognize it

Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.

johncmolyneux said:
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
Click to expand...
Click to collapse
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?

k20a1 said:
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
Click to expand...
Click to collapse
That is very weird. Sorry mate - never heard of it doing that for anyone before.

Make sure you have the mobility center/active sync program installed on your computer. Without it it won't work.
On Vista or Seven, with the HD2 plugged in, you can find the program/drivers by launching and refreshing manually Windows Update. On XP you have to do that manually.
Good luck.

This happens to me often. In my case I have found it to be a weird driver issue. Go to device manager and look for the yellow triangle. Right click and update driver software. This worked for me I hope it helps.

bit late but just flashed maxsence and i love the look, but have allready had to restart by phone 10 times in 10 minutes. I'll wait for the next release. back to GTX for now.
Good work NRG. keep it up.

this is one of the many WM6.5 errors!
need Android soon!

Ok here we go.
The phone did not connect through activesync to my pc. When i selected to connect as mass storage it connected.
I checked for driver issues in device manager but nothing came up.
I checked the hd2's activesync. Bingo! the activesync was crashing when i was running it. I had to hard reset the phone.
Now it works fine.
My guess is that maybe a program that i installed recently was buggy and created this particular problem. Unfortunately i have about 50+ programs installed (including themes etc) and i m not sure which one it was.
I was installing all the programs again today one by one and after the install process was completed i connected the hd2 to usb to find which app was the problematic one.
After installing almost(some were found useless) all of the apps (here is the crazy part) the hd2 still was connecting through activesync....
HTC will drive me nuts...
Anyway the phone now connects correctly.
I cant understand which was the problem....

as odd as it may sound i think i figured it out.
i think its the usb cable that im using, i have to wiggle it around for it to connect to active sync but once it connects its not a stable connection as it cuts in and out.
but charging capabilities work though!
pos wire, i ordered a new wire and if that one fails also, i will have to get my hd2 replaced for faulty usb port
thanks for all the replies much appreciated

@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!

angelossssss said:
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
Click to expand...
Click to collapse
i did whenever i custom rom'd it, it still does the same thing. yes it will connect via usb while in bootloader but will not during regular phone operations lol

"Disk drive" mode not working with XP laptop
HD2 is working fine with my desktop, but wit laptop I can only use ActiveSync to browse files.
When I connect the USB cable I get:
"Found new hardware wizard"
but it tells me that it Cannot Install This Harware - Disk Drive
"An error occurred during the installation of the devie The system cannot find the file specified"
And I only have "Finish" to click - if I click it the wizard lunces again immediately and goes on and on with no end.
HD"/Leo does not appare in Disk Manager (I know ablut the drive lettering issue)
I'm sure its my XP issue, but I havent found drivers to fix that, and I'm not about to reinstall XP on my lappy in near future.

Transfer files - Solved
;
k20a1 said:
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Click to expand...
Click to collapse
I share the same here and I was despaired of trying to solve it with any logical, as well with illogical, measures. Such as: rebooting, changing usb cables, reinstalling activesync 4.5, etc.....etc...blla..blla...blla...
However, I solved the "Transfer files issue" by taking out the sd card from the HD2 and connect it with an external cards reader to my pc.
The card reader connected and works with the same usb cable that does not work with the HD2.
That way I load it with all files and in the same occasion I reload into my computer the daily spb backup files.
However, I have the feeling that the reason for that problem is a missing file/driver named: "Setup1.SPL" in the pc windows operating system.
In order to solve that it seems that only reinstalling windows on my pc will be the solution which defiantly do not like.

[Q] Can't mount USB storage/SD card in OSX

I am having a huge problem mounting my Epic 4G to my Mac. When I select Mount USB, nothing happens. I have read several posts about Galaxy S phones having the same problem, they all say to have USB Debugging turned on, but mine is on and still can't mount.
Also, another huge problem. I connect my phone, then I use adb to access the sd card, but I can only use adb for a short period of time, then it disconnects itself, then I try to run adb again but it does not recognize it. I have to unplug the phone, then plug it again.
Does anybody have any idea why this is happening or how to fix it?
Note: I can do everything perfectly fine with my Sprint Hero
Thanks

JGeZau said:
I am having a huge problem mounting my Epic 4G to my Mac. When I select Mount USB, nothing happens. I have read several posts about Galaxy S phones having the same problem, they all say to have USB Debugging turned on, but mine is on and still can't mount.
Also, another huge problem. I connect my phone, then I use adb to access the sd card, but I can only use adb for a short period of time, then it disconnects itself, then I try to run adb again but it does not recognize it. I have to unplug the phone, then plug it again.
Does anybody have any idea why this is happening or how to fix it?
Note: I can do everything perfectly fine with my Sprint Hero
Thanks
Click to expand...
Click to collapse
I've successfully mounted my SD card on OSX. I have debugging turned off. If it won't mount, try a different slot, if that doesn't work, try rebooting the phone. It will work.

JGeZau said:
I am having a huge problem mounting my Epic 4G to my Mac. When I select Mount USB, nothing happens. I have read several posts about Galaxy S phones having the same problem, they all say to have USB Debugging turned on, but mine is on and still can't mount.
Also, another huge problem. I connect my phone, then I use adb to access the sd card, but I can only use adb for a short period of time, then it disconnects itself, then I try to run adb again but it does not recognize it. I have to unplug the phone, then plug it again.
Does anybody have any idea why this is happening or how to fix it?
Note: I can do everything perfectly fine with my Sprint Hero
Thanks
Click to expand...
Click to collapse
Dude, welcome to the club. Since i got my phone i have not successfully been able to have it read on my Mac Mini. Tried different cables and different ports. Some say get a powered USB hub but i'm not in the mood to clutter my puny desk space.
For now i use an app called Websharing to transfer stuff via WiFi. It's a pain sometimes but that's how i get by for now.

I don't have any problem with 10.5 or .6
I can use either regular or debug. Sometimes rebooting the phone and/or the computer helps. It could be a crappy cable. I don't think the supplied one is very good. The one I use with no problems is the overpriced 3 footer that the corporate sprint stores have. I think the cables that came with the epic, moment, and evo were el cheapo. I had a problem that you are describing with a stock supplied cable. I figured out that the micro usb end wasn't making solid contact with the phone. If I would move the cable, it would disconnect. Changing to a real micro usb cable helped me. It could be the usb port is flaky or the usb plug is intermittent. If you are using vmware fusion or bootcamp or dual boot, see if it drops connection in a different os.

No luck under Windows7 (running with Parallels Desktop) either. I'll try buying a new USB cable and see if that works ... Will try Websharing too.
Thanks

I am able to see and access the SD card at work after installing Samsumg USB Drivers under Windows XP, however I am not able to use adb to access the phone ... ahh, this is driving me crazy, I need to root the phone and install a custom rom ... >_<

JGeZau said:
I am able to see and access the SD card at work after installing Samsumg USB Drivers under Windows XP, however I am not able to use adb to access the phone ... ahh, this is driving me crazy, I need to root the phone and install a custom rom ... >_<
Click to expand...
Click to collapse
Did you put your phone into debug mode?
I found that trying different USB slots on the PC, it will eventually work. When you plug it in the first time, it will install some needed drivers ABD etc, if you unplug the phone and plug it back into the same USB slot, it will install the last remaining drivers and you should now be able to see the phone.
Samsungs drivers are flaky at best. It took me a good hour to get it working for me so I could root my phone.

blazinazn said:
Did you put your phone into debug mode?
I found that trying different USB slots on the PC, it will eventually work. When you plug it in the first time, it will install some needed drivers ABD etc, if you unplug the phone and plug it back into the same USB slot, it will install the last remaining drivers and you should now be able to see the phone.
Samsungs drivers are flaky at best. It took me a good hour to get it working for me so I could root my phone.
Click to expand...
Click to collapse
That worked, turning on USB debugging and switching to another USB slot. But, this is at work under WinXP. Now I need to make it work under OSX at home.
I'll try Ubuntu when I get home and see if that works...
Thanks

JGeZau said:
That worked, turning on USB debugging and switching to another USB slot. But, this is at work under WinXP. Now I need to make it work under OSX at home.
I'll try Ubuntu when I get home and see if that works...
Thanks
Click to expand...
Click to collapse
I know some people successfully installed Clockwork via Mac but I haven't seen anything about root. Instructions might be the same, files are obviously different, maybe it'll help you:
http://forum.xda-developers.com/showpost.php?p=8163186&postcount=87

I still can't conect to my Mac. Already bought a new cable and did everything I could...I'm getting mad
Sent from my SPH-D700 using Tapatalk

help me too please!!!
i my self having the same issues but on my windows xp desktop computer i never had this problem with a droid i always just plug it in the usb an my sd card pop up on the screen but on this epic 4g my god it doesn't make a sound on the computer or show any thing all it do is charging my phone i even mount it like i always on my droid can some one please tell me whats the issue i have alot of apk files i want to put in my sd card i need to get set cpu up an running an other roms on my epic 4g thanks for looking help.

temporary fix
This topic has been discussed at another tread.... but anyway, The Macs (current generation only) do not give you enough energy at the USB to power the phone into connecting the memory card. Nor even enough to recognize the phone for more than a few seconds. You can get around it, temporarily, by connecting through a powered USB port. Tetheris still doen's work, but at least you can mount your sd card. It's a software issue... if you're running Windows on the mac machine, it'll connect and mount fine. So, ask Mac for a fix.

Wellington Amaral said:
This topic has been discussed at another tread.... but anyway, The Macs (current generation only) do not give you enough energy at the USB to power the phone into connecting the memory card. Nor even enough to recognize the phone for more than a few seconds. You can get around it, temporarily, by connecting through a powered USB port. Tetheris still doen's work, but at least you can mount your sd card. It's a software issue... if you're running Windows on the mac machine, it'll connect and mount fine. So, ask Mac for a fix.
Click to expand...
Click to collapse
Yes..thanks. That did it for me. The only thing I hadn't tried was plugging it into my powered usb hub...boom it works.

Worked for me too... can't f'in believe it.

[Q] Fascinate not appearing as USB drive when mounted

Hi folks, have a problem with my fascinate, I can connect it with QPST fine, however when I use the top pulldown menu, and touch
"USB Connected - Select to copy files to and from your computer"
it gives me the option to 'Mount' which I choose, however then it doesn't appear as a USB drive on my computer (Windows 7). So, I can't get it to connect as USB drive accessible through Windows.
I have an HTC incredible also, and when I do the same options, it will immediately pop up as 2 new drives in Windows (one for SD and one for internal memory). SO, it works for my Inc, but not for my Fascinate. A few possible reasons I am guessing may be:
1) Drive letter conflict with inc/fascinate
2) Some type of driver conflict
anyways, like I said I can connect to my fascinate with QPST/QXDM/CDMA Tools, so I know the USB cable works fine. I've tried it on several computers now, my 2 office ones and my laptop, and all similar results (no USB drive showing when mounted). FWIW I also at some point messed with drivers on these other computers too. However, I did also try uninstalling Samsing drivers, and reinstalling (did not solve the problem).
Ok, if you need more info I will be happy to provide, and any help is much appreciated, thx
-Squarepusher

Can you go to your device manager and tell us what it shows up As there when you plug it in?
Sent from my SCH-I500 using Tapatalk

rm2011 said:
Can you go to your device manager and tell us what it shows up As there when you plug it in?
Sent from my SCH-I500 using Tapatalk
Click to expand...
Click to collapse
Hey rm2011. Sure thing, thanks. It is show up under 'Unspecified' and ...
I just figured out my problem. I had the device setup under "Dial Up Networking" for QPST use. That is an either or option with mount for USB storage (not both)
so, thanks working now

i know its been awhile and i have the same thing. but mine say unknown device. its ok when i hu my other phone same model(fascinat)

Can't mount phone as drive after installing CELB 4.1 Froyo

I installed 4.1 today and when I plug the phone in to the computer it doesn't give me the option to mount it.
The computer finds the phone but will not read from it.

Are you using a generic usb cable or the one that came with your Eris.
When I use a generic usb cable, 95% of the time I can see the phone install but it is completely unaccessible as a drive. This happens with every rom including the htc stock 2.1

maddog1500 said:
I installed 4.1 today and when I plug the phone in to the computer it doesn't give me the option to mount it.
The computer finds the phone but will not read from it.
Click to expand...
Click to collapse
you really should post rom related issues in the rom thread

I've never had a problem mounting my phone with my monoprice or ebay usb cables. I was about to flash celbfroyo 4.1 though.
Sent from my ERIS using XDA App

What OS are you using?
When you say the computer finds the phone, is that just a notification? Or is it listed with your drives or your devices? Does the phone recognize that it was USB connected in your notification shade?

I am running CELB 4.1. I just connected using a cable I have used before for this. Two notifications were added - one telling me that USB debugging is connected, and another telling me that "USB is connected - Select to copy files to/from your computer". Tapping that notification brings up the USB connected screen, with a button to turn on USB storage. Tapping the button mounts the SD card to my computer.
This is pretty much the way that CELB has always worked for me.

Thanks Doogald
Must have missed seeing that when I plugged it in.
Thanks a lot working like a champ now !
Sorry I posted this thread in the wrong place won't happen again

Nexus 4 is not recognized by computer

Hello.
Three weeks ago my Nexus 4 is recognized by my three computers (work, home and friend) like a drive. Now it is not anymore recognized by friend 's computer: I hear the sound of connection but no change in file manager. However it works fine on two other computers (home and work). In addition the Nexus 4 of my friend is always recognized by these three computers.
I tried to install N4 drivers on Friend 's computer. No change, my Nexus 4 is not recognized by friend's computer. I tried the debug mode too. No change. And the nexus 4 of my friend works on the three comptuters. Very frustrating .
These two Nexus 4 is updated with 4.2.2, in stock rom, not rooted, 16Go, v11.
Does someone could help me to solve this problem without saving my data and then restoring to factory values?:highfive:
Thanks.

I forgot to write that i used only one usb wire on the same usb port. To be sure that the problem is not the wire or the usb plug.

Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out

Maybe try to uninstall the driver using the device manager?
Sent from my Nexus 4

EddyOS said:
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
Click to expand...
Click to collapse
nhatters said:
Maybe try to uninstall the driver using the device manager?
Thanks for your answer. I will try your solution today. But I don't understand why the other nexus, unlike mine works fine on every computer.
Sent from my Nexus 4
Click to expand...
Click to collapse
Envoyé depuis mon Nexus 4

EddyOS said:
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
Click to expand...
Click to collapse
nhatters said:
Maybe try to uninstall the driver using the device manager?
Sent from my Nexus 4
Click to expand...
Click to collapse
Thanks i will try your solutions tomorrow. But these solutions doesn't explain why one Nexus 4 works on the friend 's computer and the other Nexus 4 doesn t work: same wire and same usb plug.

I plugged the nexus on my computer. And I unistalled the driver of nexus in my device manager unplugged and plugged again the nexus. And then let windows recognize the nexus and install his own compatible driver. Thanks nhatters.
The problem was that for run application named carbon I had to install in computer first the adb driver and carbon for computer. And this driver does not recognize my nexus which have not carbon (for mobile install).

i had the same problem few minutes ago .. i just turned USB Debugging on and voila the PC detected my nexus 4.

Aha i had the same problem i just lowered the notification shade selected usb device n selected camera option and reverted back to the media transfer and that fixed it

I am having the same issue but nothing seems to work and I dont even hear the connection sound in windows. I've tried uninstalling and installing drivers with sdk, device manager, and the other thing in windows which is callew dew I think and nothing no success, also I have tried to disable usb sebugging and mtf media storage and nothing. Is the only thing left to is buy a new micro usb cable?

juan_carlos__007 said:
I am having the same issue but nothing seems to work and I dont even hear the connection sound in windows. I've tried uninstalling and installing drivers with sdk, device manager, and the other thing in windows which is callew dew I think and nothing no success, also I have tried to disable usb sebugging and mtf media storage and nothing. Is the only thing left to is buy a new micro usb cable?
Click to expand...
Click to collapse
Same problem for me on Windows 7. I have tried everything - different cables, different ports, enable/disable USB debugging. Even uninstalled drivers etc. It is getting detected on Windblows and is showing up in the taskbar as an USB device with a green mark. But it is not showing up as a drive or the MTP device. Frustrating to no end!

im gonna try to research in microsoft website which drivers are not originally installed in my computer and delete all the wird ones maybe some other driver from another hardeare like another cell phone or something is interfering. Hope I dont delete something that will make my computer not work right.

Same here, I can no longer transfer any files on to my Nexus 4 anymore. I'm using a PC and it no longer reads it. Only fast boot and adb on recovery works.
Sent from my Nexus 4 using xda app-developers app

reiko09 said:
Same here, I can no longer transfer any files on to my Nexus 4 anymore. I'm using a PC and it no longer reads it. Only fast boot and adb on recovery works.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
It's not the same because I've tried adb and nothing. Your problem can be fixed by modifying google drivers. In the other hand I tried a friends nokia phone with same usb cable and started installing drivers right away.. Mine does nothing, not even a connection sound just charging. so It's not the cable. I'm starting to think the micro usb port got damaged or something really wrong with the rom but still I've tried to see if reseting the phone works and nothing.

Seems like its an issue with 4.2.2. Since last week my N4 was acting very strange. when I connect to my pc; It would connect and disconnect every second. After checking in Device Manager; my Nexus 4 was listed under SAMSUNG Android Phone . I end up uninstalling it (plus check delete driver software). Then I rebooted my computer. It reinstalled the driver and now its working. Thought my wire was broke.

This worked for me, it shall work for everyone else
Open the start menu and type in device manager and click on it, it should npbringba window up. Now at the stop it should say android device or something similar, drop down that section and right click to delete "Google ADB Interface" which was for me should be for you also. After make sure you check the box in the confirmation to delete the driver. Reboot your PC plug in your device and enjoy!!!