Beware ! Overheating charger destroying the tablet connector - Eee Pad Transformer General

Hi,
This is a warning for people whom the charger is overheating : it's a serious problem and can damage your tablet.
I've noticed this problem since the beginning, and didn't pay too much attention, but yesterday when I tried to disconnect
the connector to use my tablet, I didn't understand why it was soo hard to disconnect it... The charger connector has melted
inside the tablet connector ! And I've burnt my thumb while disconnecting them !
Result : The tablet is working but don't charge anymore. Some tablet connector pins are damaged.
I need to charge it through the dock to use it again (seems that the charging pins when using through the dock
is different from the damaged one).
I've been using my TF101 tablet for a year and two month : do you think that RMA is still possible ? The tablet is
out of warranty for two months. Just hoping that Asus will take their responsability on this problem...
Anyway, I'll keep you posted.
Below, a pic of the connector. Don't be like me : pay really attention on overheating charger !

This hasn't happened to me, luckily, but my charger has become very hot at times. If I notice it get hot, I unplug it, but unfortunately it has damaged my USB cable.
If I pull the USB cable by the USB connector, the casing slides back and the wiring is visible. I have to unplug the USB cable by pulling on the actual cord to ensure the casing doesn't come off of the USB connector.

I'm fairly certain that normal heat didn't cause that much damage. I would bet that there was a short somewhere in order for that to happen.
Sent from my Transformer TF101 using xda premium

As much as my charger becomes hot I don't think that heat would melt the charger. Maybe the hot sun ray was directly on your tablet??
Sent from my Inspire 4G using xda app-developers app

My chageer block gets pretty warm, the connector on he other hand doesn't. Was it buried under a blanket or something when you charged it?

I personally would be sending an email to Asus with this picture attached telling them the damage that occured.Mine gets hot but that is insane.I'm pretty sure that that is a default that they might help you out with.I mean think of the pr nightmare "your tablet could burn your house down" not a good headline for your product.
Sent from my HTC_Amaze_4G using xda app-developers app

I have some problem! The connector of charger is overheated and was damaged. I buy a new cable!
Sorry for my English!

Happened to me
I Just Called The Shop Where I Bought My TF101
One Day After A Man Came To My House And Gave Me A Cable
LOL

If you have Overclocked CPU too much.. you will face overheating.
Dont use your tablet while charging. Switch off WIFI/ 3G networks while charging.
Dont run any app while charging.
OR
Lower your CPU OC.
You wont face overheating problem.

Same tthing happened to mine a while back. I posted a thread about this.
Luckily Asus replaced it.

Asus TFT 101 charger had an overheating protection so i think the reason of melting the cable is either a malfuction of overheating protection or a short circuit.

The tablet is not rooted, was not under the sun, and my nexus s was charging on the same outlet in the same time without any problem. There is a defect with my charger and I have already noticed that the cable itself was hot during charging. My tablet was used under normal condition and with the latest firmware (reset done few weeks ago) I will try to contact Asus directly.

same problem
Hi guys,
I have also an TFT101
yesterday a new cable arrived at my home, i just tested it and everything was fine!
but... =( with my amazing luck...
I had that overheating problem as well but like many of you i didn't pay that much of attention because its suppose to have sensors to avoid that melting and stuff..
I was downloading a game and using utorrent... and i let it charge that way...
in the morning i wake up and the charged was smelling like burned and i couldnt turn on my TFT101.
I have 2 guesses now:
1. charger went straight to hell from wher it came
2. my nice tablet died...
I order a new charger over ebay like this:
40 Pin 15V EU Charger ASUS Eee Pad Transformer TF101 Prime TF201 SL101 - UK
I am hoping that nothing is wrong with my tablet...
Any hints or tips that i could check if my tablet is still alive??
thanks guys... we are all in the same dam boat this tft101 was a major f*ck up by ASUS

Related

Busted Charging Port

Alright guys?
Accidentally leaned on my phone the other day whilst it was charging. Seems to have bent the charger port on the phone.
The phone still charges ONLY if the charger is plugged in and propped up in a certain way. needs to be pulled up slightly or there's no charge.
USB drive nor ADB work anymore so i'm guessing that a circuit has broken...
Does anybody know how these work?
If it's a case of broken connection, perhaps putting phone in an oven for a few mins will melt the the solder and hopefully fix the connection? (This worked fixing my 8800GT graphics card few years back!) Long shot
Ta
If it's truly broken then i'll probably get an SGS and then take a hammer to the HD2
The micro-usb port on HD2's is flimsy. It's probably snapped off from the mainboard, and putting pressure in the correct way is pushing it back together. Same thing happened to my HD2.
But there is some relatively good news. An external charger and an extra battery will only cost you about $16-18 USD on ebay. This has worked just fine for me for over a year. With dropbox installed on your phone and comp, you rarely have to connect via usb anyways.
if poss, check with another cable first.
I have a usb cable that looks fine but will only charge when angled downwards, no data, , yet if i bend it upwards it carries data but wont charge. my other usb cable works perfectly.
chances are it IS the port, as said they're pretty flimsy, however best to check, be a shame to bake your phone for the sake of a £2 cable.
same thing happened to me a few months ago,
the usb in the phone broke,
so i got a mains battery charger from ebay for about £4 and a few extra batterys,
been using them now for bout 2 months and all is good again,
it was a pain trying to get the usb in the right place for it to charge , i tryed the oven thing and it didnt work , not sure if i left it in there for long enough but i didnt want to ruin my phone completly.
easy option is to buy a mains battery charger
Thanks for the replies!
I'll look into a mains charger and 2-3 more batteries
So after my phone failing to charge at all last night I popped down to the local phone shop / stand in town and bought a universal battery charger.
+ and - aren't labelled on the charger so I assume it doesn't matter or it works out which is which?
It's a little slow and was a bit pricey, either way I have 63% battery now after a couple hours
Thanks
Wow mine's at 100% after a couple hours
Sent from my HTC HD2 using XDA App
Might grab a decent one from ebay and return the one I bought.
Sent from my HTC HD2 using XDA App
skymera said:
Might grab a decent one from ebay and return the one I bought.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
this is the one i got from ebay
http://www.ebay.co.uk/itm/AC-Wall-U...ories_MobilePhoneChargers&hash=item27b5da68d1
been working ok now for few months
skymera said:
If it's a case of broken connection, perhaps putting phone in an oven for a few mins will melt the the solder and hopefully fix the connection?
Click to expand...
Click to collapse
It will probably melt the plastic first, rendering your phone entirely useless...
DONT DO IT!

Observation: Overheating AC Adapters

I like many people was having issues where the AC adapter would randomly stop charging my tablet. Someones it would start working again soon after and sometimes almost an entire day would go by before it started working again.
Tried the freezer trick with no results. Was going to send it back to Asus when I noticed 2 things.
1. The adapter was very not every time it stopped charging.. hotter than it usually gets when functioning correctly.
2. It only ever stops charging when i'm using a usb 3.0 extension cable.
To test this i stopped using the extension able for about 2 weeks and the adapter functioned properly the entire time. Then last night I reconnected the extension cable and within 5 minutes of of being plugged in charging stopped and the adapter was extremely hot. This obviously leads me to believe that the extension cable is in some way effecting the adapters voltage or something and causing it to malfunction. So I'm curious as to how many of the others who having issues are also using extension cables.
Not the voltage the current the more current it has to push the hotter its going to get and the chargers for these are not designed for extensions they where designed to be small and charge the tf even then there at there limit
Sent from my tf101 using xda premium 1.54Ghz
I also was having trouble with over heating and have been using an 3.0 extension cable. I will stop using it and report back.
hshoem1
its a design flaw with the ac addapters and its one of the reasons that the cable that ships with the transformer is so short
I was just using the cable as is with no extension and it died on my twice. I now have it rigged up to charge from my PC's PSU and only use the adapter when I'm not at my house.
My charger melted my damn usb cable. Thats how hot it got..
I wasnt using the extension cable at the time.
The adaptor would always warm up, which i read was normal. A few days ago, however, i felt some heat on the cable itself.When i reached to the connector, i noticed it had literally melted the rubber casing off the wire.
Im in the process of sending it back today
Just had my second charger die on me! I was charging my Dock and Tablet during class from 2:50-4:10 and when I unplugged it the charger was pretty hot. I went back home and connected the TF to my rigged up PSU charger and then went to class at 6:10 and plugged in the charger and unsurprisingly it wouldn't charge!
Sent from my Transformer TF101 using xda premium
Ive heard reports of people solving these problems by swapping round the mains pins ( I guess only in countries that use 2 pin outlets, UK have 3 )
I am sure this will sound nuts but, put the wall charger in a plastic bag and put it in the freezer for a few hours. Please do not forget the plastic bag. There is a thermal heat fuse inside the brick that needs to be reset. If it is still working the cold will make it reconnect and bring the brick back to working order.
You should make a DIY charger by following "DevCake" thread on DIY AC and DC chargers for the TF.
Hope this helps.
hshoem1
I just do not understand why we would have to go out of our way for their crappy idea of a charger. I understand the idea of not allowing aftermarket chargers because they want the money for the chargers but i mean if you do that then at least make something worth having besides giving us a heater...does this remind anyone of the rrod( red ring of death) for the xbox... to much of a hurry to send out their product they didnt really test EVERY aspect of their device...this makes me sad..and then need to send it back and what not taking up more of our time then not being able to use the tablet because your chargers going back... i wish customer service was better....that is all
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter. and besides charging while the tab is docked into the keyboard is kinda a waste as its charging the keyboard dock, and at the same time its discharging and trying to charge the tab at the same time. hence causing the strain on the adapter.
besides charging both at once will just kill the keyboard dock in the long run
regP said:
I like many people was having issues where the AC adapter would randomly stop charging my tablet. Someones it would start working again soon after and sometimes almost an entire day would go by before it started working again.
Tried the freezer trick with no results. Was going to send it back to Asus when I noticed 2 things.
1. The adapter was very not every time it stopped charging.. hotter than it usually gets when functioning correctly.
2. It only ever stops charging when i'm using a usb 3.0 extension cable.
To test this i stopped using the extension able for about 2 weeks and the adapter functioned properly the entire time. Then last night I reconnected the extension cable and within 5 minutes of of being plugged in charging stopped and the adapter was extremely hot. This obviously leads me to believe that the extension cable is in some way effecting the adapters voltage or something and causing it to malfunction. So I'm curious as to how many of the others who having issues are also using extension cables.
Click to expand...
Click to collapse
Mine doesn't speed charge my Transformer even without the extension cable. Maybe I'll do some testing with that though and check the heat, since the damn thing doesn't work anymore anyways. Though I might not get any results because of that
---------- Post added at 01:47 AM ---------- Previous post was at 01:46 AM ----------
reaperzero said:
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter. and besides charging while the tab is docked into the keyboard is kinda a waste as its charging the keyboard dock, and at the same time its discharging and trying to charge the tab at the same time. hence causing the strain on the adapter.
besides charging both at once will just kill the keyboard dock in the long run
Click to expand...
Click to collapse
There are many problems with the charger, many different problems.
I barely use my dock, so I have only been charging my TF standalone. Still stopped working though late last week.
Hmmm, issues here as well...
Charger stopped working at times and then start working again... Now it's not working and sticks with that plan. Pluggin in the charger with the TF turned off makes it boot so something IS happening, it doesn't charge though.
Luckily I have another charger (no original asus but using another adapter + usb-cablethingie) so I can atleast charge it, but still. Was thinking of buying another asus adapter (the travelpack) but really doubting it now if it's a general issue.
Will try the freezer trick anyway and some other stuff... Quite annoying though (for an otherwise excellent product).
i thought the accessories that comes with the TF are all covered under a one year warranty?
and the problem with the adapters suddenly dying is probably the capacitors in the charger or the stepdown transformer in it anyone had a chance to open one yet?
reaperzero said:
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter.
Click to expand...
Click to collapse
An Asus UK tech support guy actually told me not to charge both the tablet and dock at the same time. Pretty poor if you ask me. They just went silent when I pushed the matter.
They have compromised the design in their desire to make a fashionably tiny charger.
dagrim1 said:
Hmmm, issues here as well...
Charger stopped working at times and then start working again... Now it's not working and sticks with that plan. Pluggin in the charger with the TF turned off makes it boot so something IS happening, it doesn't charge though.
Luckily I have another charger (no original asus but using another adapter + usb-cablethingie) so I can atleast charge it, but still. Was thinking of buying another asus adapter (the travelpack) but really doubting it now if it's a general issue.
Will try the freezer trick anyway and some other stuff... Quite annoying though (for an otherwise excellent product).
Click to expand...
Click to collapse
Actually it is charging, but not with the voltage it requires for the "quick charge". Mine does the same thing. If you turn off the screen or turn off the TF and leave it plugged in, it charges at ~3%/hour. Not very useful if you're a heavy user but better than nothing until you get a new charger.
I may be really lucky: the only time I've ever had a failure to charge, has been fixed by taking off the plug and snapping it back.
Sent from my Transformer TF101 using Tapatalk
tekkitan said:
Actually it is charging, but not with the voltage it requires for the "quick charge". Mine does the same thing. If you turn off the screen or turn off the TF and leave it plugged in, it charges at ~3%/hour. Not very useful if you're a heavy user but better than nothing until you get a new charger.
Click to expand...
Click to collapse
Now you mention this, it indeed does... slow but it does charge. Damnit, luckily I have another charger but this annoys the crap out of me.
dagrim1 said:
Now you mention this, it indeed does... slow but it does charge. Damnit, luckily I have another charger but this annoys the crap out of me.
Click to expand...
Click to collapse
Oh yeah me too
I'm going to get another charger tomorrow when I go pick up a joystick for Battlefield 3
Then I'll contact Asus I guess and get it RMA'ed. Going to try and get some free shipping out of them. Sometimes I am successful sometimes not haha
Spidey01 said:
I may be really lucky: the only time I've ever had a failure to charge, has been fixed by taking off the plug and snapping it back.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
I get the same, snap off the plug convertor and back on again and back in business again!

TF300T burned up while docked!!!

So I was laying on my bed watching TV when I noticed that very distinct smell of burnt electronics. I have a lot of electronics in my room, so I got up and started checking each power cable and device and couldn't initially identify the source. I laid back down and the smell went away, then it came back with a vengeance. So I was eventually able to trace it to my TF. I did NOT have it plugged in to AC power. No physical mods or overclocking have been done to the system.
After inspecting my dock and transformer, I found that the smell emanated from the left side dock connector on the dock as well as the power port on the dock. On the pad, the only noticeable damage was just to the left of the lower left side of the screen where the left side dock connector connects. It started to burn or melt whatever it is under the screen. It's difficult to say whether the pad or the dock or both is at fault for this. But my guess would be the dock.
Both are having to be replaced. I am still within my in-store return, however, best buy is having to order and ship it because they don't have any 16GB models left.
Pad Information...
Pad Serial: C30KCTxxxxxx
Firmware Version: 9.4.3.30
Bootloader: Locked
Dock Serial: C30KCTxxxxxx
that sucks! sorry to hear that, i hope it doesn't fortell bad quality control.
Glad you found it before things could've gotten worse.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
atleast you can get it replaced mate and things could have been a lot worse
These babys can pull alot of amperes while charging, as evidenced by the scorching hot charging adapters and short recharge times.
My guess is that either the dock announced itself as a charger somehow (or however that works) or the tablet "thought" it was charging from an adapter (or however THAT works).
Edit: Or someone cast a lvl 10 fireball on your preciousss.
Yep... Definitely magic.
/dev/void said:
These babys can pull alot of amperes while charging, as evidenced by the scorching hot charging adapters and short recharge times.
My guess is that either the dock announced itself as a charger somehow (or however that works) or the tablet "thought" it was charging from an adapter (or however THAT works).
Edit: Or someone cast a lvl 10 fireball on your preciousss.
Yep... Definitely magic.
Click to expand...
Click to collapse
Lol yea, a level 10 fireball seems more evident.
Sent from my SGH-I777 using Tapatalk 2
I wonder if this is an issue in related to the TF300 drawing power while docked in sleep mode (unplugged)?
I have had two of each and still the same issue. Both have the newest firmware and in both cases drained the batteries and were warm while in sleep mode while docked for the night. Weird.
It seems that your TF300T was droped?

short circuited my note

Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
__________________________________
Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
-----------------------------------------------------
I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
------------------------------------------------------------------
Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !
http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!
altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
Click to expand...
Click to collapse
r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?
Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,
1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !
S2 charger will work
Sent from my GT-N7000 using xda premium

Charging port failing?

OK guys, I've waited a while to finally post this but I'm about to toss this device.
So for the past few months USB charging cables no longer stick into the charging port. When you first get the device you could practically flail the phone around by the USB cord. However, now they are so lose I have to tape the cord to the phone to maybe get it just right and charge. The USB slot is looser than a two dollar whore now.
It first started with the factory charger (which died) and never got a replacement (thanks moto)! So got another 3rd party charger and that cable was better but still not tight. Now no cable will stick and is a sloppy mess.
I'm assuming this is going to require a RMA and replacement? Would this even be covered, and considering the RMA for my stock charger months later resulted in no new charger it's worrying too attempt a phone RMA. Let alone the short lifespan of the port. I only plug in ever 1-2 days by the way.
Anyone else having this issue and if so what did you do?
Sent from my XT1575 using XDA Free mobile app
Out of all of my devices, I've only had one port fail, on a tablet, that I believe someone sat on while it was plugged in. But, on all of my devices, I plug them in and leave the device alone. Are you tossing your device around while it's plugged in, or sleeping next to it while it's plugged it? I know parts fail, but the stock charger clips in snugly on my moto daily, and on my tablet every 3rd day, and I have zero issues. Even my cheap cables and car charger plugs snugly. Maybe you just got a faulty part.
Sent from my SM-P600 using XDA Premium HD app
cyris69 said:
OK guys, I've waited a while to finally post this but I'm about to toss this device.
So for the past few months USB charging cables no longer stick into the charging port. When you first get the device you could practically flail the phone around by the USB cord. However, now they are so lose I have to tape the cord to the phone to maybe get it just right and charge. The USB slot is looser than a two dollar whore now.
It first started with the factory charger (which died) and never got a replacement (thanks moto)! So got another 3rd party charger and that cable was better but still not tight. Now no cable will stick and is a sloppy mess.
I'm assuming this is going to require a RMA and replacement? Would this even be covered, and considering the RMA for my stock charger months later resulted in no new charger it's worrying too attempt a phone RMA. Let alone the short lifespan of the port. I only plug in ever 1-2 days by the way.
Anyone else having this issue and if so what did you do?
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
Take a look at the two spring loaded prongs on your cable. Are they still pointy and extended? Usually when this happens I notice my prongs have noticeable wear on them
Sent from my SM-T810 using Tapatalk
No, I don't use my phone and cable as a mace or as a personal defense weapon when I play superhero on the weekend However it does have it's home on the nightstand next to the bed with one of my tablets. I haven't dropped or sat on the device whilst plugged in, I have done this with previous phones where it bends the metal on the USB cable but even then hasn't caused a loose port on those devices.
One of the cables indeed has worn down prongs to my surprise for being new, so I looked through my drawers of cables and found one with nice shiney new prongs. This does make locking in place more efficient in my case but not like it was new. You can still fairly easily loose connection moving the device around while plugged in but not instant disconnect from gravity like the stock charger or the other cables.
I would check the charging port for lint. This can cause a cable not to stay in. Simply take a piece of tape and roll it back onto itself with the sticky side out making sure it's the right side to fit in the port. I've done this with several devices and it makes a big difference.
Sent from my iPhone using Tapatalk

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