Charging port failing? - X Style (Pure) Q&A, Help & Troubleshooting

OK guys, I've waited a while to finally post this but I'm about to toss this device.
So for the past few months USB charging cables no longer stick into the charging port. When you first get the device you could practically flail the phone around by the USB cord. However, now they are so lose I have to tape the cord to the phone to maybe get it just right and charge. The USB slot is looser than a two dollar whore now.
It first started with the factory charger (which died) and never got a replacement (thanks moto)! So got another 3rd party charger and that cable was better but still not tight. Now no cable will stick and is a sloppy mess.
I'm assuming this is going to require a RMA and replacement? Would this even be covered, and considering the RMA for my stock charger months later resulted in no new charger it's worrying too attempt a phone RMA. Let alone the short lifespan of the port. I only plug in ever 1-2 days by the way.
Anyone else having this issue and if so what did you do?
Sent from my XT1575 using XDA Free mobile app

Out of all of my devices, I've only had one port fail, on a tablet, that I believe someone sat on while it was plugged in. But, on all of my devices, I plug them in and leave the device alone. Are you tossing your device around while it's plugged in, or sleeping next to it while it's plugged it? I know parts fail, but the stock charger clips in snugly on my moto daily, and on my tablet every 3rd day, and I have zero issues. Even my cheap cables and car charger plugs snugly. Maybe you just got a faulty part.
Sent from my SM-P600 using XDA Premium HD app

cyris69 said:
OK guys, I've waited a while to finally post this but I'm about to toss this device.
So for the past few months USB charging cables no longer stick into the charging port. When you first get the device you could practically flail the phone around by the USB cord. However, now they are so lose I have to tape the cord to the phone to maybe get it just right and charge. The USB slot is looser than a two dollar whore now.
It first started with the factory charger (which died) and never got a replacement (thanks moto)! So got another 3rd party charger and that cable was better but still not tight. Now no cable will stick and is a sloppy mess.
I'm assuming this is going to require a RMA and replacement? Would this even be covered, and considering the RMA for my stock charger months later resulted in no new charger it's worrying too attempt a phone RMA. Let alone the short lifespan of the port. I only plug in ever 1-2 days by the way.
Anyone else having this issue and if so what did you do?
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
Take a look at the two spring loaded prongs on your cable. Are they still pointy and extended? Usually when this happens I notice my prongs have noticeable wear on them
Sent from my SM-T810 using Tapatalk

No, I don't use my phone and cable as a mace or as a personal defense weapon when I play superhero on the weekend However it does have it's home on the nightstand next to the bed with one of my tablets. I haven't dropped or sat on the device whilst plugged in, I have done this with previous phones where it bends the metal on the USB cable but even then hasn't caused a loose port on those devices.
One of the cables indeed has worn down prongs to my surprise for being new, so I looked through my drawers of cables and found one with nice shiney new prongs. This does make locking in place more efficient in my case but not like it was new. You can still fairly easily loose connection moving the device around while plugged in but not instant disconnect from gravity like the stock charger or the other cables.

I would check the charging port for lint. This can cause a cable not to stay in. Simply take a piece of tape and roll it back onto itself with the sticky side out making sure it's the right side to fit in the port. I've done this with several devices and it makes a big difference.
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Related

[Q] Charger/USB Cable issues

I've already apologized for coming off an iphone, but these little things are mounting and I feel the need to share. The input of this cable is a constant struggle. I find myself trying 3 and 4 times to actually get it in the bottom of the phone, and then.....nothing happens. At least the iphone jack had a press in on the side to get it in and out. So no charge, or it shows it charging and 5 mins. later nothing again. So that's coming from the outlet, but if I plug it in my pc it goes crazy with the sounds and asks what i want to do. So, you think ok some loose pins on either end? NO! I've checked and both ends look secure and neither simulate the problem when shaken or tugged or moved around. I have read all about soldering, but I am not able to do that yet, and with no ability to buy new wires in the US I am living on a dying charge. Are these wires so tempermental for everyone?
Ive had no issues charging but I know how you feel about getting the charger in in the first place, takes a couple of goes thats for sure!
Sent from my Dell Streak using XDA App
Yes it could be a bit easier to get it home but no problems once it is connected
getting it in can be fiddly. hold it steady, line it up then shove it in!
yosemite_sam said:
getting it in can be fiddly. hold it steady, line it up then shove it in!
Click to expand...
Click to collapse
LOL Are you talking about the cable or something else
Steady!
Sent from my Dell Streak using Tapatalk
Put some hair around it!!
It's official!!!
After the whole day of wiggling and changing connection from usb to wall and even car usb the phone said battery error. Either your charger of battery is malfunctioning. Please check immediately. So the battery registered full, but then said 89% and then only 81%. I'm hoping to get a new charger and battery when the dell USA comes online.
I have 2 cables. 1 works correctly but the other charges when it feels like it. I have a support request in with Dell have yet to hear anything. The sooner cheaper 3rd party cables become available the better as I would keep more spares then.
that sucks. I've been considering the streak, well really wanted it and now that they've finally announced it, not sure i want it anymore cuz of its proprietary port. Why couldn't they have just used micro or mini USB like everybody else?
Everyone's house i go to has a micro/mini usb cable laying around so i never have to take a charger with me anywhere. And since my past 3 phones all used micro or mini usb, i have a bunch of those cables and chargers all over my house. Now with this crap i'm gonna have to buy several cables, 1 for the office, living room, car, etc. that is if i do get the device.

Cable plug slot damaged

So I usually sleep with my phone right beside my pillow (super nerd I know), and my bed is pretty high off the ground. The other night, when I woke up, I dropped the phone off my bed while it was still plugged in and now the cable's connection to the phone is not very stable.
I was able to straighten it out a little so that I won't have to hold the cable constantly to charge the phone. However, I think that the connection is too loose for me to simply disregard in my daily uses.
Is there any way I can fix this problem myself or have it repaired without sending the phone to T-mobile? i don't want to deal with the hassle of un-rooting my device and all that bs.
Any help is great, Thanks
That happend to me and I just bought a new usb cable....I thought it was the port the whole time and its was the cable that got damaged even though it looks undamaged....I say go to walmart and plug one of the universal micro usb chargers and see if it holds better that way you confirm if its the phone or cable
This sentence has been slaughtered by swype.......
lol it wasn't THAT bad
Same here. Almost exactly the same except I pushed mine off of the soldering station I was working on.
It is NOT the port on the phone that got damaged, I can BET you on this. It's the cable. Buy 1 or 2 new cables from Amazon and you'll be good as new. I promise. Lol.
Here: http://www.amazon.com/Samsung-Repla...UOQI/ref=sr_1_1?ie=UTF8&qid=1294247657&sr=8-1
Roughly $3.50 per cable with the shipping included. They are Samsung originals too. Note that they MAY be shorter than the cable you just broke.
Happy shopping.

Loose Charger

I've had my vibrant since August and lately I've noticed the charger is extremely loose. It wiggles left and right a lot and falls off very easily, has anyone else noticed this or is it just me??
I also have it with the charger that comes with the phone, good thing is i have another OEM charger.
I had this happen to my motorola cliq. hopefully its the charger cord and not the charge port on your phone...that would suck. Try a diff cord to see if that helps you out. Not to be a downer, but it was the port on my cliq...
A very small port (like our microUSB port) with a not so small cable lends itself to experiencing excess strain if you're not careful. This is the nature of small ports and the laws of physics.
I bought my Vibrant on craigslist so I can't vouch for the OEM cable, only have blackberry branded micro USB cables, and they work fine, very snug. So try a different cable, if its still just as bad it may be your port.
I just had to buy a new charger cause I had the same issue
I had this issue after about a month I went to a local discount electronic store and got a micro usb cord for 5 bucks works great
Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.
s15274n said:
Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.
Click to expand...
Click to collapse
To be honest, tonight I woke up, my phone was lighting up telling me less than 15% left and I noticed the charger tilted downwards and didn't charge... Hmmmmm
You could go on amazon and find an external oem charger,it comes with an extra oem battery and i think it was like 30 bucks.
I never charge by phone anymore
$3 if you have the wall plug:
http://www.amazon.com/gp/aw/d/B001XXUOQI/ref=mp_s_a_1?qid=1302977850&sr=8-1
I have an old nokia micro usb charger that my brother jacked to use in his car hopefully it's not loose otherwise I'm gonna get a warranty replacement =/
wiggles left and right? Yes falls off very easily? NO
Ebay after market charger they work fine for me and very cheap
i really thought it was me i . i also notice that its not charging my phone as fast as it used to im talking about 30 min and only brings it up to 20%. and its charging while off!!
i find myself taking my moms charger a lot now a days lol
I too have had this issue. At first it was just the cable, as other MicroUSB cables had a more solid connection, but now it doesn't matter which cable I use, indicating the port in in the phone is at fault. I'm going to be asking T-Mo for a RMA because of it.

Busted Charging Port

Alright guys?
Accidentally leaned on my phone the other day whilst it was charging. Seems to have bent the charger port on the phone.
The phone still charges ONLY if the charger is plugged in and propped up in a certain way. needs to be pulled up slightly or there's no charge.
USB drive nor ADB work anymore so i'm guessing that a circuit has broken...
Does anybody know how these work?
If it's a case of broken connection, perhaps putting phone in an oven for a few mins will melt the the solder and hopefully fix the connection? (This worked fixing my 8800GT graphics card few years back!) Long shot
Ta
If it's truly broken then i'll probably get an SGS and then take a hammer to the HD2
The micro-usb port on HD2's is flimsy. It's probably snapped off from the mainboard, and putting pressure in the correct way is pushing it back together. Same thing happened to my HD2.
But there is some relatively good news. An external charger and an extra battery will only cost you about $16-18 USD on ebay. This has worked just fine for me for over a year. With dropbox installed on your phone and comp, you rarely have to connect via usb anyways.
if poss, check with another cable first.
I have a usb cable that looks fine but will only charge when angled downwards, no data, , yet if i bend it upwards it carries data but wont charge. my other usb cable works perfectly.
chances are it IS the port, as said they're pretty flimsy, however best to check, be a shame to bake your phone for the sake of a £2 cable.
same thing happened to me a few months ago,
the usb in the phone broke,
so i got a mains battery charger from ebay for about £4 and a few extra batterys,
been using them now for bout 2 months and all is good again,
it was a pain trying to get the usb in the right place for it to charge , i tryed the oven thing and it didnt work , not sure if i left it in there for long enough but i didnt want to ruin my phone completly.
easy option is to buy a mains battery charger
Thanks for the replies!
I'll look into a mains charger and 2-3 more batteries
So after my phone failing to charge at all last night I popped down to the local phone shop / stand in town and bought a universal battery charger.
+ and - aren't labelled on the charger so I assume it doesn't matter or it works out which is which?
It's a little slow and was a bit pricey, either way I have 63% battery now after a couple hours
Thanks
Wow mine's at 100% after a couple hours
Sent from my HTC HD2 using XDA App
Might grab a decent one from ebay and return the one I bought.
Sent from my HTC HD2 using XDA App
skymera said:
Might grab a decent one from ebay and return the one I bought.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
this is the one i got from ebay
http://www.ebay.co.uk/itm/AC-Wall-U...ories_MobilePhoneChargers&hash=item27b5da68d1
been working ok now for few months
skymera said:
If it's a case of broken connection, perhaps putting phone in an oven for a few mins will melt the the solder and hopefully fix the connection?
Click to expand...
Click to collapse
It will probably melt the plastic first, rendering your phone entirely useless...
DONT DO IT!

[SOLVED] Did I cook my battery?

Yesterday I used my N7 while running errands & it was parked in the long neck windshield mount I have for it. This is the first time I've done this. I work third shift and it's usually night or early morning (and cool) when I'm driving with the tablet. Yesterday it was hot and the sun was shining. I didn't leave it in the car but it got hot riding around. I kept it plugged into my car charger the entire time (2 amp charger that fast charges). It stayed charged up most of the day but at some point it stopped charging. I noticed when I got home and the charging animation had stopped.
I took it in & plugged it into the wall A/C charger but it still did not report as charging. I just thought the battery was hot from being in the sun all day & had tripped some thermal sensor that prevented charge. I kept it on & plugged in thinking it would start back up when the battery cooled off. Nope.
The tablet is @ 6% now. I is off completely now and I don't have enough charge left to do a nandroid. I've tried all kinds of combinations of chargers and cables but it refuses to charge.
Did the heat kill the battery or some of the circuitry?
Is there any way to back this N7 up?
I'm planning on getting a new one when the new models come out anyway but I'd at least like to get a backup off of this one...
Edit: I updated my sig before submitting this post but it's not showing up yet.
I'm running Trinity Kernel & RasbeanJelly. Both are up to date.
Update: For anyone interested, I found & fixed the problem. I took the back off & was looking around for anything obvious. I knew the problem had to be either the battery or the usb port (or the electronics for either one). The battery is pretty much self contained so not much I could do there. The usb port is screwed down under the speakers and there is a flat ribbon cable that runs from it up to the logic board. The connector on the board is covered by a piece of black electrical tape type material. That is where the problem was.
There is no locking mechanism for keeping the ribbon cable seated in the connector. It is only held in place by the tape. When my Nexus got hot, the adhesive on the tape failed and the ribbon cable must have moved just enough to disconnect it. Thus preventing power getting from the port to the logic board and battery.
I reconnected the cable & reapplied the tape.
Problem solved!
On a side note, this week without my Nexus made me realize just how much I love this tablet. I have a Nook color running CM7 and an HP Touchpad running CM9 that I used as backups but the Nook was way too slow and the Touchpad was too big to be convenient. I can't wait for the new version...
Sent from my Nexus 7 using Tapatalk HD
I suggest putting some hot glue or 2 part apoxy on that ribbon cable to keep it from happening again.
Sent from my Nexus 7 using xda premium

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