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Phone won't charge :(

I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App

Go to the store...

iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.

my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.

ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.

Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.

Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.

badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
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Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk

Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.

I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.

AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
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Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.

Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App

Cable plug slot damaged

So I usually sleep with my phone right beside my pillow (super nerd I know), and my bed is pretty high off the ground. The other night, when I woke up, I dropped the phone off my bed while it was still plugged in and now the cable's connection to the phone is not very stable.
I was able to straighten it out a little so that I won't have to hold the cable constantly to charge the phone. However, I think that the connection is too loose for me to simply disregard in my daily uses.
Is there any way I can fix this problem myself or have it repaired without sending the phone to T-mobile? i don't want to deal with the hassle of un-rooting my device and all that bs.
Any help is great, Thanks

That happend to me and I just bought a new usb cable....I thought it was the port the whole time and its was the cable that got damaged even though it looks undamaged....I say go to walmart and plug one of the universal micro usb chargers and see if it holds better that way you confirm if its the phone or cable
This sentence has been slaughtered by swype.......

lol it wasn't THAT bad

Same here. Almost exactly the same except I pushed mine off of the soldering station I was working on.
It is NOT the port on the phone that got damaged, I can BET you on this. It's the cable. Buy 1 or 2 new cables from Amazon and you'll be good as new. I promise. Lol.
Here: http://www.amazon.com/Samsung-Repla...UOQI/ref=sr_1_1?ie=UTF8&qid=1294247657&sr=8-1
Roughly $3.50 per cable with the shipping included. They are Samsung originals too. Note that they MAY be shorter than the cable you just broke.
Happy shopping.

[Q] Broken USB Port

Soo... I think the USB port on my T-Mobile HD2 is gone. I can feel it jiggle around when I plug in a USB cable... that and nothing happens when I do. No charge, no USB notification, nothing. Not even plugged directly into the power adapter.
My question is whether anyone knows any way to repair the phone for cheap? I've taken the phone to several cell phone repair shops, but no one can do anything without sending it off to HTC. If they do that, then HTC will charge me a crapload because the custom software on the phone somehow must've caused a hardware problem. Because the USB port is broken, I can't flash back to factory, soooo... there's nothing I can do there either.
Any help or advice would be appreciated. Thanks!

My first and only suggestion is to look for the not working phone body of HTC HD2 at ebay.com or similar. If You have some manual skills it wouldn't be so hard to replace it by Yourself. Of cause it is almost open heart surgery but it is possible to do by DIY.
If something like this would happen to me I would do so. You can look for only micro USB port to take it away from other non-working device like old camera or mp3 player or other phone.
Why they decide to use mcroUSB instead much solid miniUSB i don' know.
You can also look for micro USB connector
here

You can put a stock winmo rom (LEOIMG.nbh) on the root of your sd card and boot up into bootloader by holding the volume-down button while booting. Then the bootloader will detect the .nbh and ask you to press a certain button to install it. Then you can send the phone off to htc, it will be completely stock.
-HD2 Android-

huggs said:
You can put a stock winmo rom (LEOIMG.nbh) on the root of your sd card and boot up into bootloader by holding the volume-down button while booting. Then the bootloader will detect the .nbh and ask you to press a certain button to install it. Then you can send the phone off to htc, it will be completely stock.
-HD2 Android-
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Click to collapse
Wish I could, but apparently the cell phone repair shop that tried to fix my phone decided to tell HTC about my custom ROM though he told me he would be doing the repairs (only reason I left the custom ROM on there). But they actually decided to ship it to HTC. HTC decided to record the serial number so I can't send back to them anyways. =/
About the DIY repair. Would it just be a case of re-soldering the USB port back on the phone? Or is it something more technical? I'm asking because the cell phone repair shop I tried out said that they needed to replace that entire board. AFAIK, that board is the mainboard. Doing so would require buying another HD2 body, but I'm afraid that would cost far too much as I am a college student with ridiculous school fees and a very low income.

1: aww dude that sucks, they got you by the serial #
2. I have a broken micro-usb too, saw the disassembly vids, and it looks to me that the m-usb port is attached to the mainboard, and you have to consider too that if you try this as a DIY project, people have had wifi coax become damaged, lcd/digitizer damage, who knows what else from 'professional' repairs, let alone doing it yourself.
2 options, get a card reader and an external hd2 battery charger (and preferably a spare battery), or have the micro-usb port fixed by someone else or by your self.
The external charger and spare battery is cheaper by far, i paid only like $8 for each, and it's surprisingly reliable and practical.
Hope i helped
-HD2 Android-

i would totally call out on that shop and demand they fix it, since they ruined your warranty by sending it off to htc without your consent..
also, search on ebay, theres a cellshop in texas that repairs the port for $50, you mail it to them takes about a day and they mail it right back.

That sucks...I feel like the micro USB on my hd2 is about 2 die...if the phone moves at all connection and charge is lost. why oh why did these bums pick micro USB there's got 2 b a reason
To me is a serious design flaw...I mean its only a matter of time b4 the micro USB will fail on each and every hd2 regardless of how much u baby it device (which most of do)...after a certain number of charges the port goes bust
IMO the micro usbs put 2 much pressure on the port itself it's simply not big enough/solid enough of a connection to support the weight of the wire itself and over time gravity loosens and destroys ur port until u can't even.charge
Sent from my HTC HD2 using XDA App

I agree, the micro-usb is crap. Had my hd2 for like 2 weeks and i broke it by the charge cord getting caught on my foot, sending the phone flying. Luckily, i found that i could get a connection to my comp by holding the cable 'just right', flashed magldr and cwr, and just charge my batteries on the external charger now. I was stuck on the winmo 'test' rom for like 6 months lol.
-HD2 Android-

huggs said:
I agree, the micro-usb is crap. Had my hd2 for like 2 weeks and i broke it by the charge cord getting caught on my foot, sending the phone flying. Luckily, i found that i could get a connection to my comp by holding the cable 'just right', flashed magldr and cwr, and just charge my batteries on the external charger now. I was stuck on the winmo 'test' rom for like 6 months lol.
-HD2 Android-
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Click to collapse
dude same thing happened to me yesterday i was charging my phone and i got up to do something. And the cord caught on my foot and the phone went flying also. and when i tried to charge its like if you move the phone even the slightest it looses connection. But i found a fix that worked for me. im using my external hardrive cord to charge. the connection is a little thicker and fits in there perfectly so now i can move it and it stays connected... Only downside to me is the cord is really short

pyrorob said:
i would totally call out on that shop and demand they fix it, since they ruined your warranty by sending it off to htc without your consent..
also, search on ebay, theres a cellshop in texas that repairs the port for $50, you mail it to them takes about a day and they mail it right back.
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Click to collapse
Yeah, I railed at him for a good 10min in the shop with customers looking (hope I drove away some of his business...). He said that he couldn't fix my phone because I had *illegal software* on it... really? I doubt that a software problem caused the microUSB port to just break off the mainboard.
I've also looked at the disassembly video, and it doesn't seem impossible, but the cost of a micro-usb port is around $35 from what I gather. I think it would take some soldering to replace it, but I have neither a solder nor the experience to attempt it the first time on a $400 device.
I guess I'm stuck with the microSD adapter and external charger for now. ~sigh~ Maybe I'll try another internet-based cell repair shop. Anyone know anything about cellulardr.com? It's based just a couple miles from where I live and they have the part in-stock with a 50% discount that brings the price for repair down to $35 + $35 for parts which is a little high... but if it gets the job done...

I'm a [fraught] example of the result of thinking the usb would somehow last if I was just gentle. Who was I kidding, it was shot to pieces.... I've dropped £100 fixing the phone's screen which resulted in the volume buttons and vibrator dying (I argued till I was blue in the face- before I demanded they reglued the screen back on, a day after it had been 'fixed')... Damn crappy little repair shops, no leg to stand on.
And now I can't charge it.
Waited 2 days for a wall charger (and believe me that was hard as it's my work phone) to find that nomatter how long it's charged for it's dropping from 80% to dead in about an hour no activity.
I wouldn't mind so much but to have finally found a rom I liked, right through from WM to SD android versions to now Cotullas Nand, I'm reluctant to give it up, even though it's more than likely on it's last legs.
Why do phone manufacturers make crakcing phones which **** hardware and builds?
<rant over>

jemma132 said:
Why do phone manufacturers make crakcing phones which **** hardware and builds?
Click to expand...
Click to collapse
You answered that question yourself when you said:
I'm reluctant to give it up, even though it's more than likely on it's last legs.
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If they made these things more reliable, they'd never have a means to convince you to buy another device .

well a usb port repair is totally possible with just an soldering iron, but you will need a fine tip for that and some flue that does not require cleaning. if any of the contact pad came off you better know where they go or find a way to trace where it goes. if they are broken and you find where they are connected you can use a copper wire taken out from copper brace to bridge them. lastly a broken usb port from the motherboard will never be secure again, so you have to put some padding under it so it will not be moved again; otherwise it will break and may take some contact pad with it in which makes it harder to repair again.
I fixed one of these before with only 1 broken pad that I can trace. so it is definitely possible to be done, but it will be very hard if this is your first time repairing phone. it is possible to rip the volume flex cable like I did. It took me 4 hours to solder flex by rewiring copper wires.
By the way hd2 usb port is only 7$ from eBay.
P.S the good thing about fixing phone is that, I got it from eBay, fix up, and working at $120 XD

Phone going crash
I don't know what happen recently with my phone. It just starting crashing on normal activities. I thought it was probably just the rom, but I flashed HyperDroid GBX v12, clk version and damn....i can't even get pass the boot animation. After a while I did...and then I connected my USB to my computer. Within seconds, phone crashed. I need help. I've task29 this kid like 4 times and then installed clk again.

Sometimes it is just the usb cable quality causing a bad connection... I had this Chinese micro usb data cable and it would only work at a "just right" angle, until I went to Radioshack to buy a 27 $ gold plated usb cable lol
Now everything works good and saved me from having to replace the microusb port on the phone.

Woow I thought I was the only one! I feel all your pains man..
First things first, those of you whose USB is still working, get clockwork mod set up before the USB dies.. at least with a card reader you could still flash thru zips.. I got an external charger and an extra battery as well, now I feel like my hd2 was sorta reborn! Haha..
Dunno bout you guys but I'm starting to feel that our beloved hd2 is slowly being abandoned really sad thing.. and I blame the hardware problems for this trend..

Phugz said:
Dunno bout you guys but I'm starting to feel that our beloved hd2 is slowly being abandoned really sad thing.. and I blame the hardware problems for this trend..
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Nah, it's just nearing the end of its life cycle. There are better phones coming out now with faster processors and more resources to run bigger software and flashier graphics.
The HD2 has actually stayed on the top of the hill for a surprisingly long time, and in some ways still is.
The biggest difference with the HD2 compared to other phased-out smartphones, I think, is that the HD2 is still very useable even though it is well beyond its originally intended amount of time in the limelight.
I notice this whenever I dig out one of my old devices that I haven't used in a long time, like my Kaiser or Rhodium. They are so slow and basic that they're almost unuseable, where the HD2 is fast, smooth, and seems modern still.
But the mUSB port on these things is ****. Mine's been half-busted for almost a year. I have a wall charger and extra battery, and if I hold the cable just right, I can usually get a connection to the computer, but it's just easier to pop my sd card in one of my old devices to connect to pc and transfer files. The mini-USB ports never gave me near as much trouble as the micro ones, I wish they'd have never switched.

huggs said:
Nah, it's just nearing the end of its life cycle. There are better phones coming out now with faster processors and more resources to run bigger software and flashier graphics.
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Click to collapse
Hi all,
Just thought I'd let you know how I fixed my HD2's loose / non-functioning microUSB port.
I've had similar problems for the last 6 months or so - dodgy microUSB connection resulting in massive amount of fiddling in terms of getting the cable just right, then pretty much completely screwed!
I took receipt of a HTC Sensation a few weeks ago, so decided to spend a little while opening up my now redundant HD2. Dissasembly is pretty easy & self-explanitory, but the leaked videos showing you how to do it is pretty useful. I'm no whizz at these things, but even I managed to do it (mostly) with just a kitchen knife (forgot where I'd put my small screwdrivers, which I eventually found, but everything seemed more dangerous & exciting with the knife).
ANYWAY, I've managed to secure a completely loose microUSB port which means perfect charging & USB connection again. It was incredibly loose & just fell out when I separated the mainboard from the chassis, but I put a bit of rubber I found under it (soldering iron is for pros... I'm winging it here!) & secured the mainboard tightly with screws.
I mean, there's probably a better way to do it, but I couldn't be arsed using any more ingenuity than required... it's a Bank Holiday after all, and the solution seems to have worked pretty damn well.
Cheers,
Dan.

Hi, I can only charge my HTC HD2 phone using the USB port, but I cannot use the usb port for activeSync and USB function (data transfering). I wonder if the USB posrt is dead already?? Why the phone still can be charged via the USB port? Can anyone tell me how to fix this?
Thanks in advance.

mantis123 said:
Hi, I can only charge my HTC HD2 phone using the USB port, but I cannot use the usb port for activeSync and USB function (data transfering). I wonder if the USB posrt is dead already?? Why the phone still can be charged via the USB port? Can anyone tell me how to fix this?
Thanks in advance.
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Click to collapse
I had the same problem last week. My pc couldn't recognize it, but i was able to charge it.. I just took an other usb cable and the problem was solved.

Loose Charger

I've had my vibrant since August and lately I've noticed the charger is extremely loose. It wiggles left and right a lot and falls off very easily, has anyone else noticed this or is it just me??

I also have it with the charger that comes with the phone, good thing is i have another OEM charger.

I had this happen to my motorola cliq. hopefully its the charger cord and not the charge port on your phone...that would suck. Try a diff cord to see if that helps you out. Not to be a downer, but it was the port on my cliq...

A very small port (like our microUSB port) with a not so small cable lends itself to experiencing excess strain if you're not careful. This is the nature of small ports and the laws of physics.

I bought my Vibrant on craigslist so I can't vouch for the OEM cable, only have blackberry branded micro USB cables, and they work fine, very snug. So try a different cable, if its still just as bad it may be your port.

I just had to buy a new charger cause I had the same issue

I had this issue after about a month I went to a local discount electronic store and got a micro usb cord for 5 bucks works great

Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.

s15274n said:
Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.
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To be honest, tonight I woke up, my phone was lighting up telling me less than 15% left and I noticed the charger tilted downwards and didn't charge... Hmmmmm

You could go on amazon and find an external oem charger,it comes with an extra oem battery and i think it was like 30 bucks.
I never charge by phone anymore

$3 if you have the wall plug:
http://www.amazon.com/gp/aw/d/B001XXUOQI/ref=mp_s_a_1?qid=1302977850&sr=8-1

I have an old nokia micro usb charger that my brother jacked to use in his car hopefully it's not loose otherwise I'm gonna get a warranty replacement =/

wiggles left and right? Yes falls off very easily? NO
Ebay after market charger they work fine for me and very cheap

i really thought it was me i . i also notice that its not charging my phone as fast as it used to im talking about 30 min and only brings it up to 20%. and its charging while off!!
i find myself taking my moms charger a lot now a days lol

I too have had this issue. At first it was just the cable, as other MicroUSB cables had a more solid connection, but now it doesn't matter which cable I use, indicating the port in in the phone is at fault. I'm going to be asking T-Mo for a RMA because of it.

Charging port failing?

OK guys, I've waited a while to finally post this but I'm about to toss this device.
So for the past few months USB charging cables no longer stick into the charging port. When you first get the device you could practically flail the phone around by the USB cord. However, now they are so lose I have to tape the cord to the phone to maybe get it just right and charge. The USB slot is looser than a two dollar whore now.
It first started with the factory charger (which died) and never got a replacement (thanks moto)! So got another 3rd party charger and that cable was better but still not tight. Now no cable will stick and is a sloppy mess.
I'm assuming this is going to require a RMA and replacement? Would this even be covered, and considering the RMA for my stock charger months later resulted in no new charger it's worrying too attempt a phone RMA. Let alone the short lifespan of the port. I only plug in ever 1-2 days by the way.
Anyone else having this issue and if so what did you do?
Sent from my XT1575 using XDA Free mobile app

Out of all of my devices, I've only had one port fail, on a tablet, that I believe someone sat on while it was plugged in. But, on all of my devices, I plug them in and leave the device alone. Are you tossing your device around while it's plugged in, or sleeping next to it while it's plugged it? I know parts fail, but the stock charger clips in snugly on my moto daily, and on my tablet every 3rd day, and I have zero issues. Even my cheap cables and car charger plugs snugly. Maybe you just got a faulty part.
Sent from my SM-P600 using XDA Premium HD app

cyris69 said:
OK guys, I've waited a while to finally post this but I'm about to toss this device.
So for the past few months USB charging cables no longer stick into the charging port. When you first get the device you could practically flail the phone around by the USB cord. However, now they are so lose I have to tape the cord to the phone to maybe get it just right and charge. The USB slot is looser than a two dollar whore now.
It first started with the factory charger (which died) and never got a replacement (thanks moto)! So got another 3rd party charger and that cable was better but still not tight. Now no cable will stick and is a sloppy mess.
I'm assuming this is going to require a RMA and replacement? Would this even be covered, and considering the RMA for my stock charger months later resulted in no new charger it's worrying too attempt a phone RMA. Let alone the short lifespan of the port. I only plug in ever 1-2 days by the way.
Anyone else having this issue and if so what did you do?
Sent from my XT1575 using XDA Free mobile app
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Click to collapse
Take a look at the two spring loaded prongs on your cable. Are they still pointy and extended? Usually when this happens I notice my prongs have noticeable wear on them
Sent from my SM-T810 using Tapatalk

No, I don't use my phone and cable as a mace or as a personal defense weapon when I play superhero on the weekend However it does have it's home on the nightstand next to the bed with one of my tablets. I haven't dropped or sat on the device whilst plugged in, I have done this with previous phones where it bends the metal on the USB cable but even then hasn't caused a loose port on those devices.
One of the cables indeed has worn down prongs to my surprise for being new, so I looked through my drawers of cables and found one with nice shiney new prongs. This does make locking in place more efficient in my case but not like it was new. You can still fairly easily loose connection moving the device around while plugged in but not instant disconnect from gravity like the stock charger or the other cables.

I would check the charging port for lint. This can cause a cable not to stay in. Simply take a piece of tape and roll it back onto itself with the sticky side out making sure it's the right side to fit in the port. I've done this with several devices and it makes a big difference.
Sent from my iPhone using Tapatalk