Removing back cover voids warranty? - Nexus 7 Q&A, Help & Troubleshooting

Hi guys
I just wondered, when you remove the back cover of the nexus7. Is there some tape or something, so that the guys at ASUS can tell if you have removed the back cover.
Has anyone encounter problems with warranty when they have removed the back cover?

There's no tape or stickers. You are free to take a look inside.
Sent from my Nexus 7 using xda app-developers app

My first unit was returned for exchange with no problems. I opened the back cover multiple times.

frank35 said:
My first unit was returned for exchange with no problems. I opened the back cover multiple times.
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Same here.
Sent from my Nexus 7 using Tapatalk 2

Plus they really can't void your warranty for removing a sticker. It's a pretty common tactic among hardware vendors to put a little "warranty void" sticker on their devices and it is a pretty well known fact that they have no legal basis in the world to actually deny a warranty claim based on breaking a sticker.
It's your device, you are allowed to open and modify it as you see fit, the burden of proof rests on the manufacturer to demonstrate that any failure was caused by your modification and thus voided your warranty - a little sticker is not sufficient grounds to make that claim on any device out there.

findmike said:
Plus they really can't void your warranty for removing a sticker. It's a pretty common tactic among hardware vendors to put a little "warranty void" sticker on their devices and it is a pretty well known fact that they have no legal basis in the world to actually deny a warranty claim based on breaking a sticker.
It's your device, you are allowed to open and modify it as you see fit, the burden of proof rests on the manufacturer to demonstrate that any failure was caused by your modification and thus voided your warranty - a little sticker is not sufficient grounds to make that claim on any device out there.
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Do you or anyone else have the legal writing for this that says it has no legal basis. Im not challenging you just looking for more facts to have when /if I ever need to express this.

Related

N1 Warranty and device swap

my nexus ones headphone jack is faulty, it doesnt output to the left speaker anymore. ive done everything possible to fix it and nothing has worked permermantly.
unfortunatly ive rooted my device which has voided my warranty. im absolutly positive this had nothing to do with the headphone problem, as its a physical issue with the jack and not software
will they refuse to swap my device because ive rooted?
is it possible to relock the bootloader to factory default yet?
do you need to be the original owner to device swap? i bought mine new off craigslist so it wasnt bought in my name.
is there a water damage sticker in the headphone jack? (i tried cleaning it with a q tip moistened with alcohol to fix it and if there is one i may have tripped it)
i really like this phone and i use it as my ipod now but its so annoying only having audio in one earpeice, and when i plug it into my car the right plays fine but the left makes awful static noises due to the fm transmitter not getting a signal on the left channel.
bump =[[[[[[
iamwhoamnot said:
my nexus ones headphone jack is faulty, it doesnt output to the left speaker anymore. ive done everything possible to fix it and nothing has worked permermantly.
unfortunatly ive rooted my device which has voided my warranty. im absolutly positive this had nothing to do with the headphone problem, as its a physical issue with the jack and not software
will they refuse to swap my device because ive rooted?
they probably wont refuse, but if they do, no harm done.
is it possible to relock the bootloader to factory default yet?
no.
do you need to be the original owner to device swap? i bought mine new off craigslist so it wasnt bought in my name.
no.
is there a water damage sticker in the headphone jack? (i tried cleaning it with a q tip moistened with alcohol to fix it and if there is one i may have tripped it)
i dont think so.
i really like this phone and i use it as my ipod now but its so annoying only having audio in one earpeice, and when i plug it into my car the right plays fine but the left makes awful static noises due to the fm transmitter not getting a signal on the left channel.
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Click to collapse
worst that can happen is they say no.
iamwhoamnot said:
my nexus ones headphone jack is faulty, it doesnt output to the left speaker anymore. ive done everything possible to fix it and nothing has worked permermantly.
unfortunatly ive rooted my device which has voided my warranty. im absolutly positive this had nothing to do with the headphone problem, as its a physical issue with the jack and not software
will they refuse to swap my device because ive rooted?
is it possible to relock the bootloader to factory default yet?
do you need to be the original owner to device swap? i bought mine new off craigslist so it wasnt bought in my name.
is there a water damage sticker in the headphone jack? (i tried cleaning it with a q tip moistened with alcohol to fix it and if there is one i may have tripped it)
i really like this phone and i use it as my ipod now but its so annoying only having audio in one earpeice, and when i plug it into my car the right plays fine but the left makes awful static noises due to the fm transmitter not getting a signal on the left channel.
Click to expand...
Click to collapse
Yep, just give it a try. Be prepared to tell them that rooting the device is likely not the cause of one audio channel to go out - What I mean is that you should be prepared to defend the fact the phone is rooted but your not sending it in because you bricked it but because a hardware related issue needs fixing and that this is in no way related to you rooting the phone.
Good luck.
PS: I highly doubt there is a water mark sticker in the phone jack inlet.
thanks allot guys.
the worst thing that can happen is i send it in and they refuse charging me 28 dollars and shipping charges. on the site it says i call them and they will ship me a new one with a box for the old one and i send the old one back.
ill call htc today and be completely honest with them, hopefully they will be understanding.
let us know what they say
i called in and was honest with them and they immediately said too bad you have to pay 200 dollars to replace the mother board even though its their own [email protected] fault.
rooting it has no control over headphone jack hardware, but the man on the phone said regardless of that as stated in the tos it voids all warranties by rooting it.
even though people have been saying that they still honor hardware warranties after rooting this is not true.
so now ive given up on being honest and im going to find a way to kill my phone along with any rooting evidence without voiding my warranty.
if they didnt trap the consumer into voiding their warranty they would simply have to fix the headphone jack and they could resell the phone as refurbished, now they will have to replace the whole thing. assholes.
if you call in about warranty issues DO NOT give them your serial and imei number unless your sure they are going to replace it.
Call Google first, they may help you somehow. If not, sell it on ebay, people buy Nexus ones with minor faults (or any other electronics) for slightly less, but still better then having crap.
iamwhoamnot said:
i called in and was honest with them and they immediately said too bad you have to pay 200 dollars to replace the mother board even though its their own [email protected] fault.
rooting it has no control over headphone jack hardware, but the man on the phone said regardless of that as stated in the tos it voids all warranties by rooting it.
even though people have been saying that they still honor hardware warranties after rooting this is not true.
so now ive given up on being honest and im going to find a way to kill my phone along with any rooting evidence without voiding my warranty.
if they didnt trap the consumer into voiding their warranty they would simply have to fix the headphone jack and they could resell the phone as refurbished, now they will have to replace the whole thing. assholes.
if you call in about warranty issues DO NOT give them your serial and imei number unless your sure they are going to replace it.
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Click to collapse
Bwahahaha... HTC didn't TRAP you into rooting. Did they force you to do it? Did they hold a gun to your head? Did they not WARN you in documentation AND on the phone's screen that unlocking the bootloader VOIDS the warranty?
I'm tired of people trying to blame HTC, as if somehow they made you do it. Here's an idea... if you want to keep your warranty... DON'T ROOT. The phone's amazing with the stock ROM anyway. I'm happy not having to update every few days when a Developer releases an incremental update, etc. And if you DO choose to root...man up and take responsibility.
But, clearly it's not software related, it's not related to him rooting his phone. It's the headphone jack, and that's hardware. So, No one can far seen hardware malfunction before hand, unless you have "super natural powers".
Mr. uansari1, do you work for HTC or something? I understand your logic, HTC didn't force him to root it, but I don't think it's humanly possible that rooting caused the headphone jack malfunction. The guy shouldn't have to pay $200 just to fix a headphone jack that costs $3 to fix.
If I put custom wheels on my car and my car stereo breaks, should I have to pay out of pocket to replace the whole thing? I don't think so.
chambo622 said:
Mr. uansari1, do you work for HTC or something? I understand your logic, HTC didn't force him to root it, but I don't think it's humanly possible that rooting caused the headphone jack malfunction. The guy shouldn't have to pay $200 just to fix a headphone jack that costs $3 to fix.
If I put custom wheels on my car and my car stereo breaks, should I have to pay out of pocket to replace the whole thing? I don't think so.
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Click to collapse
I don't work for HTC. I'm simply a law student who's taken Contracts...
Anyway, I agree with you. Rooting probably doesn't cause the headphone jack to malfunction. But the legal system holds the power of parties to enter into contracts very highly. So... if YOU agree to keep or void the warranty on your own and you're not forced into it, then the law recognizes that as a valid and binding agreement.
uansari1 said:
I don't work for HTC. I'm simply a law student who's taken Contracts...
Anyway, I agree with you. Rooting probably doesn't cause the headphone jack to malfunction. But the legal system holds the power of parties to enter into contracts very highly. So... if YOU agree to keep or void the warranty on your own and you're not forced into it, then the law recognizes that as a valid and binding agreement.
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uansar1 = the Judge Judy of N1 forums =]
glad to have you here brotha
ap3604 said:
uansar1 = the Judge Judy of N1 forums =]
glad to have you here brotha
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Click to collapse
Lol... at least make me the Judge Joe Brown! Seriously though... I don't particularly like that you have to void the warranty to unlock the bootloader... but I do understand that since we are given the option to leave it locked to keep our warranty and that the phone "works fine without unlocking the bootloader", any court would laugh at a lawsuit against HTC by one of us regarding this..
I wonder if UK law is slightly different, as over here (using the car euphemism) if I were to modify my engine, and then had issues with my lets say brakes, they would still be under warranty.
it'd only be parts directly affected by my modifications with which warranty would be able to be made invalid (engine pretty much, unless my modifications caused extra power in which case maybe gearbox too)
but I am not a lawyer and I know nuffink!
GazzaK said:
I wonder if UK law is slightly different, as over here (using the car euphemism) if I were to modify my engine, and then had issues with my lets say brakes, they would still be under warranty.
it'd only be parts directly affected by my modifications with which warranty would be able to be made invalid (engine pretty much, unless my modifications caused extra power in which case maybe gearbox too)
but I am not a lawyer and I know nuffink!
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Click to collapse
U.S. law is like that too when it comes to cars. (American law is based on British law, you know ) But the car euphemism is a horrible example. I've had this same argument in another thread as well.
A better euphemism is to just think of the CD player in your car. If you remove it and disassemble it thinking you might be able to change the color of the LEDs inside it, and then it no longer works, will the manufacturer replace it for you? No...
uansari1 said:
U.S. law is like that too when it comes to cars. (American law is based on British law, you know ) But the car euphemism is a horrible example. I've had this same argument in another thread as well.
A better euphemism is to just think of the CD player in your car. If you remove it and disassemble it thinking you might be able to change the color of the LEDs inside it, and then it no longer works, will the manufacturer replace it for you? No...
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That's not better! By your analogy the OP has tried to change something with the headphone jack and now it doesn't work.
Car warranties are far more complex and detailed anyway so you can't compare them. Sadly, the warranty on a phone is all or nothing and by unlocking the device, you invalidated the entire warranty. True, the headphone jack would have broken just the same without unlocking the device but that's irrelevant as far as HTC's legal commitment to you goes. Some manufacturers will still do warranty work in this kind of situation purely out of the desire to keep good customer relations (Samsung replaced my Omnia when I had done all kinds of hacking and custom rom installs) but if they don't, that's entirely their legal right.
Unfortunately, telling them you had unlocked probably did you no favours. If it was me, I'd have kept quiet unless they apecifically ask
im confident that the Manufacturer stands to protect themselves from warranty abuse by stating they wont cover modified devices. its unfortunate but not surprising at all
3Shirts said:
That's not better! By your analogy the OP has tried to change something with the headphone jack and now it doesn't work.
Car warranties are far more complex and detailed anyway so you can't compare them. Sadly, the warranty on a phone is all or nothing and by unlocking the device, you invalidated the entire warranty. True, the headphone jack would have broken just the same without unlocking the device but that's irrelevant as far as HTC's legal commitment to you goes. Some manufacturers will still do warranty work in this kind of situation purely out of the desire to keep good customer relations (Samsung replaced my Omnia when I had done all kinds of hacking and custom rom installs) but if they don't, that's entirely their legal right.
Unfortunately, telling them you had unlocked probably did you no favours. If it was me, I'd have kept quiet unless they apecifically ask
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Click to collapse
No. By my analogy, the OP has "gone into" his phone, thus voiding the warranty. It's just like taking your phone apart and removing those little "VOID" stickers on the screws. You're right... car warranties are far more complex because it's a variety of devices assembled into a vehicle, whereas our phone is a single unit.
HTC was covering the phones even with unlocked bootloaders for a while... I believe for the same reason you suggested. I tried telling people not to rely on that and they could start denying claims anytime. But few people listen...they just ***** afterwards.
uansari1 said:
Bwahahaha... HTC didn't TRAP you into rooting. Did they force you to do it? Did they hold a gun to your head? Did they not WARN you in documentation AND on the phone's screen that unlocking the bootloader VOIDS the warranty?
I'm tired of people trying to blame HTC, as if somehow they made you do it. Here's an idea... if you want to keep your warranty... DON'T ROOT. The phone's amazing with the stock ROM anyway. I'm happy not having to update every few days when a Developer releases an incremental update, etc. And if you DO choose to root...man up and take responsibility.
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Click to collapse
i think it is a trap. do you know what type of people will buy a phone off the internet without ever holding it solely based on the technical specifications? the type of people that will root it, and more often than not root it successfully. if i decided hey lets overclock my processor and enable the flashlight at full brightness then stick it under my pillow overnight then yes, its my own damn fault. but if htc is refusing to fix a problem caused by their own inability to design a functional headphone jack that can withstand normal wear and tear, especially after 2 months, because i rooted it which has no control over the headphone jack, then yes, it is a trap.
they never put this lock on their other phones. my rooting this had nothing to do with the headphone jack whatsoever, its their fault they should fix it. i understood the risks and decided to root under the pretense that this was a quality piece of hardware and it wasn't gonna crap out on me unless i decided to play with the battery while flashing the radio or something. if i knew there was a high chance of hardware failure inherit in the device i never would have rooted.
so dont come to me *****ing and whining when anyone who is refused a refund for something that is htc's fault for a stupid reason is correct in blaming the company.
upon closer reading of the tos it voids your warranty to sell the device, technically you can only receive support if you are the original owner.
this is a slime ball way of htc voiding the warranty on a high percentage of their devices for actions that have no effect on the health of the device.
i will take responsibility for something i did wrong, but i wont fall prey to a large companies bull****.
if you dont have something helpful to say, quit trolling on the internet.

Opening up my HD2..?

Is it possible to do it without voiding my warranty?
I think there is stuff stuck down the side of the phone, and its as if the case isnt on properly.. I need to open it.
You could always send it back saying it was like that when you got it.
They'll do it for you and make it all shiny for you too
I'm pretty sure that there is a sticker on top of a screw. If you remove or alter it your warranty will be voided...Be verwy careful..
Damitu said:
I'm pretty sure that there is a sticker on top of a screw. If you remove or alter it your warranty will be voided...Be verwy careful..
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yes, there is
Yeah looked into that. Was wondering if it is possible to take off the sticker and then place it back on?
It's not worth claiming my insurance on I don't think..

HTC Repair Centre

Has anyone any experience sending their phone to the HTC repair centre after bricking their phone?
Long story short but i flashed the wrong boot animation and completely wiped the phone and despite several attempts to get a ROM on it again (spent days) I was unable to do so so brought it back to the shops where I bought it (was locked to o2 but I got it unlocked)
They sent it to company here called Fonemenders, i got a text today saying it has to be sent for level 3 repairs and mentioned something about the motherboard, now that has scared me a bit, it's bad enough I have to wait another 7 to 10 days but does anyone think I'll get charged given they'll see that it says tampered on it, i fail to see how it could be a problem with the motherboard too.
Has anyone any experience sending their phone to the HTC repair centre and what was the process.
Seriously contemplating never flashing anything again on my phone after this nightmare
Sent from my Nexus 7 using xda app-developers app
I don't have any experience with HTC's repair centers, but I've sent in several rooted Samsung devices and a bricked Asus Transformer for repair. My experience has been that the people in the repair centers really don't give a crap. Relax and hope for the best :good:
Samsung phones are seriously easy to modify compared to HTC, I'm no noob and read extensively on here and followed instructions to a t but still couldnt manage to get a stock or custom ROM back on my phone after that bad flash and me wiping it, no matter what I done.
Feel like I'm missing a limb here have gone over a week without it and now have another week wait, i won't rest easy until I have a fully working phone again.
Hope you are right my friend.
Sent from my Nexus 7 using xda app-developers app
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
BenPope said:
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
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I'm a bit concerned though why they mentioned the motherboard (see attached) there was nothing wrong with the motherboard all that needed to be done is for stock ROM to be flashed back on it.
I'm reading some reports of people being charged a lot when they are informed the motherboard has to be replaced, i should have just sent it into a repair shop in town for €25.
Well the flash ROM is soldered to the motherboard, if it is bricked, it would require a new motherboard.
It's probably not bricked, but in order to maintain your warranty, sometimes they say they must return it in "factory condition", which means unlocked. Which means a new motherboard. That's probably not really true in most cases, but once it's been unlocked, it's possible to overvoltage and overclock, which has the potential, however slight, to cause hardware damage.
BenPope said:
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
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Click to collapse
they r very easy to flash
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
pack21 said:
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
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Click to collapse
I sincerely hope you are right mate, I'd snap up a new device now.
I will report back anyway, if they come up with obscene charges I'll have to just leave it into a mobile repair shop here, i already went there and they said it would take a week and I thought that was too long but in retrospect I should have just left it with them.
Sent from my Nexus 7 using xda app-developers app
BenPope said:
Well the flash ROM is soldered to the motherboard, if it is bricked, it would require a new motherboard.
It's probably not bricked, but in order to maintain your warranty, sometimes they say they must return it in "factory condition", which means unlocked. Which means a new motherboard. That's probably not really true in most cases, but once it's been unlocked, it's possible to overvoltage and overclock, which has the potential, however slight, to cause hardware damage.
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Click to collapse
Sorry when I said bricked it's just a term, i could get into recovery and I even relocked the bootloader so i tried all the various commands but i simply could not get anything to work, can't they just flash a ruu.exe for my device, i tried that myself but the ruu.exe in question was not compatible with my phone (earlier version)
What happens in an event that they fix it and then try and charge me and I refuse to pay or is it likely they'll be contact me first to inform me of this, and if i refuse to pay they'll just give me back the phone as it is?
I'm skint and haven't really got the money to pay for repairs, can afford a few quid but not over €100
Sent from my Nexus 7 using xda app-developers app
pack21 said:
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
Click to expand...
Click to collapse
iFixits teardown was flawed. If you pop the two speaker enclosures off there are screws that allow you to open the device.
Acetherockr said:
iFixits teardown was flawed. If you pop the two speaker enclosures off there are screws that allow you to open the device.
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Click to collapse
Oh lord...... I hope that is true, in that case the chances of choosing the ONE increase to 95%, because I'd really like to have one.
Even i will not have the need to open it, I get psychologically rested with this subject.
thx.
pack21 said:
Oh lord...... I hope that is true, in that case the chances of choosing the ONE increase to 95%, because I'd really like to have one.
Even i will not have the need to open it, I get psychologically rested with this subject.
thx.
Click to expand...
Click to collapse
Yup. The detachable speaker covers are the last seal in the assembly but iFixit acted under the assumption it's fully zero gap, so they broke it
Check the anandtech review discussing assembly :good:
is it possible to buy the speaker covers, i dented one of them :crying:
ant78 said:
is it possible to buy the speaker covers, i dented one of them :crying:
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Click to collapse
I haven't been able to find just the speaker covers But you can buy a ton of other parts here.
I'd bookmark it, they might add the speaker covers eventually. And who knows, if you're feeling adventurous maybe you can just do a color swap
Acetherockr said:
Yup. The detachable speaker covers are the last seal in the assembly but iFixit acted under the assumption it's fully zero gap, so they broke it
Check the anandtech review discussing assembly :good:
Click to expand...
Click to collapse
Could you show me the path to that discussion, already searched on google and can't find.
thx.
If they have identified an issue with hardware then thats good for you as you'll get a new device and your flashing has not been identified as they issue..... Your lucky they're doing it under warranty.
Mate don't worry about sending it off I've done it before sometimes its delivered earlier than expected and had my screen replaced before and there was nothing wrong with it as far as I'm concerned...I was happy with the service some people may have different experiences
Sent from my GT-N7100 using Tapatalk 2
HTC repair centres vary by country. HTC usually employ a company to look at them. So each experience will be different.
ste1164 said:
HTC repair centres vary by country. HTC usually employ a company to look at them. So each experience will be different.
Click to expand...
Click to collapse
Apparently they are
www.sbeglobalservice.com/ireland
Who are the HTC repair authorised people here
Sent from my Nexus 7 using xda app-developers app
JDR0iD said:
If they have identified an issue with hardware then thats good for you as you'll get a new device and your flashing has not been identified as they issue..... Your lucky they're doing it under warranty.
Mate don't worry about sending it off I've done it before sometimes its delivered earlier than expected and had my screen replaced before and there was nothing wrong with it as far as I'm concerned...I was happy with the service some people may have different experiences
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Hope you are right mate
Fingers crossed
Sent from my Nexus 7 using xda app-developers app

My experience with unlocked bootloader and warranty

So, here's what happened. Phone got somehow exposed to water, even though all the flaps were closed. Just a week before that, i got my bootloader unlocked just to get root. After the exposure, phone was not working at all, so even though i had bootloader unlocked, i sent it to the repair centre here in Slovakia. Told them that it's not booting up, paper under the flap turned soft orange after water exposure even thought it was closed. I requested the vacuum test or whatever the test is called. After a week, i got my phone back with brand new casing and motherboard. So, here's my idea. Flap was propably faulty. and the test proved that. Even having the bootloader unlocked didn't stopped them from changing all the things not charging a single Eur. It's just a tip, but, can't we just after bricking our phones, damage our flaps and get it damaged by water? There's pretty big chance that it will be accepted as flap fault. Hope this helps you somehow.
Thats fraud.....that you are suggesting
Sent from my C6603 using xda app-developers app
people like you are part of the reason why manufacturers are so tight regarding warranty and returns lol..
My case wasnt a fraud. Actually, my flap really was propably overused. But still. Do you realize that this could get some people their 500eur phone back? And I s*it you not, i was scared to death of getting it to the SC for repair being afraid it wont be accepted cause of bootloader.
The point is: You are suggesting do fraud. If the phone is bricked and the bootloader is unlocked, then you want warranty... that's your problem. Face it..
Sent from my MT11a using XDA Premium 4 mobile app
If the phone is bricked, you can claim warranty anyway. No need to fake water damage.
Sent from my C6603 using xda app-developers app
I'm telling them to not be afraid to send it to SC just because they have bootloader unlocked. As you see, you can still get it repaired. If someone will do a fraud, it's their moral problem, not mine. I haven't done anything wrong myself, as it was the flap problem and the phone should be waterproof, and bootloader ain't changing nothing about that. I'm just trying to help some people who screwed up and now want a second chance. If they won't feel guilty about doing that, well, who's stopping them.
Unlocking the bootloader has nothing to do with water damage until its a temperature problem cos of over heating after root , leading to unglued back plate and ungluing is not our fault too. So cheers you got your phone replaced
After reading this page
I have a question
I have unlocked bootloader so when i send device to SC do i have to tell them that my bootloader is unlocked charge me please?
And if i have manufacturing defect then also i have to tell them my bootloader is unlocked please charge me
Sent from my C6502 using XDA Premium 4 mobile app
What the hell? Unlocked bootloader and damage due to a faulty flap are different things. So you're suggesting that claiming Phone warranty due to a faulty flap, unlocked BL or not, is fraud?
HHahahahahahha
People like you guys are the reason phone manufacturers can get away with denying a perfectly valid waranty.
javagreen said:
What the hell? Unlocked bootloader and damage due to a faulty flap are different things. So you're suggesting that claiming Phone warranty due to a faulty flap, unlocked BL or not, is fraud?
HHahahahahahha
People like you guys are the reason phone manufacturers can get away with denying a perfectly valid waranty.
Click to expand...
Click to collapse
I suggest you read the OP thoroughly before posting again.
It suggests deliberately damaging the flaps on your phone then deliberately damaging the phone with water to make a warranty claim when the phone is bricked by user error.
kuboweb said:
It's just a tip, but, can't we just after bricking our phones, damage our flaps and get it damaged by water? There's pretty big chance that it will be accepted as flap fault. Hope this helps you somehow.
Click to expand...
Click to collapse
Clear fraud.
Sent from my C6603 using Tapatalk
kingvortex said:
I suggest you read the OP thoroughly before posting again.
It suggests deliberately damaging the flaps on your phone then deliberately damaging the phone with water to make a warranty claim when the phone is bricked by user error.
Clear fraud.
Sent from my C6603 using Tapatalk
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Click to collapse
LooL I stand corrected.
Speed reading fail, I guess :laugh:
kingvortex said:
I suggest you read the OP thoroughly before posting again.
It suggests deliberately damaging the flaps on your phone then deliberately damaging the phone with water to make a warranty claim when the phone is bricked by user error.
Clear fraud.
Sent from my C6603 using Tapatalk
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Click to collapse
Yes, I wrote that, although I haven't done it myself, so I can't really tell that it will work. But right now, I can guarantee you, that you will do the same thing, if your phone gets somehow bricked or damaged. Just because you dont want to pay another few hundreds. This may help a few people, so I though why not sharing my experience. If you just want to acuse me of fraud or something, don't even reply, because I haven't cheated sh*t. I'm just giving you a guide on how to cheat the Sony Service Center (ppi-etc here in slovakia)
LOL. You're recommending fraud. The end.
I've reported the thread now anyway, so a mod will decide.
Sent from my C6603 using Tapatalk
kuboweb said:
Yes, I wrote that, although I haven't done it myself, so I can't really tell that it will work. But right now, I can guarantee you, that you will do the same thing, if your phone gets somehow bricked or damaged. Just because you dont want to pay another few hundreds. This may help a few people, so I though why not sharing my experience. If you just want to acuse me of fraud or something, don't even reply, because I haven't cheated sh*t. I'm just giving you a guide on how to cheat the Sony Service Center (ppi-etc here in slovakia)
Click to expand...
Click to collapse
Well if my device is bricked then i will use disaster recovery thread not fraud
And hardware issue are too less due to unlocked bootloader
Sent from my C6502 using XDA Premium 4 mobile app
alkesh95 said:
Well if my device is bricked then i will use disaster recovery thread not fraud
And hardware issue are too less due to unlocked bootloader
Sent from my C6502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you hard-brick, that won't help you. You can throw phoe right out of your window.
While not against the rules this thread is morally questionable to say the least.
Thread closed.

Galaxy Tab Pro 12.2 internal screen damage randomly! See video inside!!

Top half of my screen suddenly goes bad out of no where!!
Anyone had this happened to them? Half of my screen now flickering, showing weird lines, unreadable stuff, and constantly flickering, and turning off. I can't even keep it on for more than 5 seconds.
Please see this video below.
https://www.youtube.com/watch?v=v2UhwqgZMmY
I can only think of RMA. .
Sent from my SM-T320 using XDA Free mobile app
I hope your device is in warranty.
What happened to you makes me think twice before flashing custom roms, tripping knox and voiding the warranty (which I already tripped and voided)
thdervenis said:
I hope your device is in warranty.
What happened to you makes me think twice before flashing custom roms, tripping knox and voiding the warranty (which I already tripped and voided)
Click to expand...
Click to collapse
All of those are software related customization. This problem I am having is strictly hardware. The AMOLED screen panel is internally damage somehow that cause it to messed up like that.
Flashing, rooting, tripping knox or whatever won't cause this. A lot of people get this wrong and blame on modifying the ROM as part of the cause but one must understand the difference between the 2 before making judgment.
xxlikquidxx said:
All of those are software related customization. This problem I am having is strictly hardware. The AMOLED screen panel is internally damage somehow that cause it to messed up like that.
Flashing, rooting, tripping knox or whatever won't cause this. A lot of people get this wrong and blame on modifying the ROM as part of the cause but one must understand the difference between the 2 before making judgment.
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Click to collapse
Yeah, I know that.
I meant that messing with the software (flashing, rooting, tripping knox) voids the warranty, and if a hardware problems occurs (irrelevant to your flashing activities), such as in your case, you 'll be left without a warranty (although you didn't cause it)
thdervenis said:
Yeah, I know that.
I meant that messing with the software (flashing, rooting, tripping knox) voids the warranty, and if a hardware problems occurs (irrelevant to your flashing activities), such as in your case, you 'll be left without a warranty (although you didn't cause it)
Click to expand...
Click to collapse
we'll see about that from Samsung.
Knox 0x1?
They will probably offer a "very competitive" out-of-warranty repair price.
Got a free replacement tablet from Samsung! Bravo!
Sent from my SM-T900 using Tapatalk
xxlikquidxx said:
Got a free replacement tablet from Samsung! Bravo!
Sent from my SM-T900 using Tapatalk
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Click to collapse
Oh man! That is killer! I have never heard of them doing that, but I have never heard of such a catastrophic failure on a Samsung tablet That kind of result will make ya a Samsung customer for life!
mine doing the same thing and its rooted so know is voided. i called samsung and they gave me an RMA to ship it back. lets see what will happen
ad78 said:
mine doing the same thing and its rooted so know is voided. i called samsung and they gave me an RMA to ship it back. lets see what will happen
Click to expand...
Click to collapse
Hopefully, they will provide the same solution for your case. Keep us posted, and good luck! This kind of hardware failure should never happen with a top end device like this.
Tquarter said:
Hopefully, they will provide the same solution for your case. Keep us posted, and good luck! This kind of hardware failure should never happen with a top end device like this.
Click to expand...
Click to collapse
in my experience from years past, nobody that takes these returns really cares about root or custom ROMS when there is a hardware problem. The customer is usually shipped a refurbished model immediately while the damaged unit goes back for repair. By the time it gets to someone whos smart enough or loyal enough to care about root, the customer already has their refurb. when i sent in my droid x2 for repair it would ALWAYS boot to recovery options on first boot, then you would have to tell it to boot normally and it would. i was fine with it but forgot about that when i went to get it repaired....
they asked me "whats that green stuff on the screen?"
me: oh nothing.... *presses -boot normally- button*
"does it do that every time?!"
me: yeah but i dont care
"wow that must be annoying!".
then they shipped it off for repair and i got my refurb.
i dont think manufacturers or service providers care as much about root as many people think. they do a lot to prevent it sometimes but I have never had an issue on getting warranty services on a rooted device.
keeping in mind that none of those warranty services were because of software problems... every phone had something wrong with it physically.
Agreed, most phone warranties are like cars. It under warranty unless the "mod" could have possibly caused the problem.

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