Nexus went from perfect to overheating and not charging - Nexus 7 Q&A, Help & Troubleshooting

8gig bought from google, had it for couple of weeks now. Everything has been fine 0 issue at all, yesterday battery was down to 10% went to play a quick game of angry birds and bam had a random restart took 30 min for it to turn back on from that. Charging now takes forever and it heats up like nothing else. So what should i do
Contact Google and try to get this one replaced? or Is this a common issue and i should just wait it out?

newarkhiphop said:
8gig bought from google, had it for couple of weeks now. Everything has been fine 0 issue at all, yesterday battery was down to 10% went to play a quick game of angry birds and bam had a random restart took 30 min for it to turn back on from that. Charging now takes forever and it heats up like nothing else. So what should i do
Contact Google and try to get this one replaced? or Is this a common issue and i should just wait it out?
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Click to collapse
may seem like a stupid question, but are you using the wall charger?

redundant409 said:
may seem like a stupid question, but are you using the wall charger?
Click to expand...
Click to collapse
Yes, why??

Are you unlocked and rooted or stock?
Sent from my Nexus 7 using xda premium

redundant409 said:
may seem like a stupid question, but are you using the wall charger?
Click to expand...
Click to collapse
CharliesTheMan said:
Are you unlocked and rooted or stock?
Sent from my Nexus 7 using xda premium
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Click to collapse
Stock, i recently installed the splashtop hd app and the pandora app, i was reading about issues with media server which I did notice was using 7 % battery un installed. Pandora and turned off splashtop did a reboot and now charging seems normal
Still want to know if that's the issue though

I noticed the overheating too. It was almost dangerously warm to the touch while plugged into the wall charge at 100% battery. Some other information, I am stock. I did install the splashtop 2 app but was not connected to a PC.
I still need to test things out before coming to a concrete solution. I also was playing the 4 days tower defense game.

Related

Mmmm, my phone half caught fire.

Just went to charge my phone, saw that it wasn't charging. Tried a different cable, reset phone, etc and then I noticed a burning smell, I just thought it was someone cooking outside (its nice weather) until I held the phone next to my face and I could smell that electrical burning smell coming from the Micro USB.
Funny thing is, the phone works fine, but I cannot charge it.
So now?
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD
You need to charge your battery with an external device.
I think you can buy this at some eletronics store.
jojoost said:
So now?
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Now I plan on taking it back today to the store today (it's under a year old).
It's rooted and ROM'ed but I do not see how that could be an issue.
The reason I'm posting this thread really was for reference, seems like a rather strange defect that came out of nowhere.
mind sharing ur phone setup; ROM, kernel
Sent from my Nexus S using xda premium
DannyDroid said:
Just went to charge my phone, saw that it wasn't charging. Tried a different cable, reset phone, etc and then I noticed a burning smell, I just thought it was someone cooking outside (its nice weather) until I held the phone next to my face and I could smell that electrical burning smell coming from the Micro USB.
Funny thing is, the phone works fine, but I cannot charge it.
Click to expand...
Click to collapse
how‘s going now?
andara said:
mind sharing ur phone setup; ROM, kernel
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Sure, but I am 99.9% sure it has nothing to do with the phone going bang,
ROM: Jellybro - A release from sometime a week or so ago.
Kernel: *Matr1x* - 22.5 (CFS)
woshini7298 said:
how‘s going now?
Click to expand...
Click to collapse
Sent to the store today. The guy opened the box and that electrical smell filled the room. He believe the battery may have gone pop (which makes sense, sorta*) and that he'll send the whole unit away to (hopefully) get it fixed, and I should get it back in about a week (which means I am stuck with my Motorola Milestone D: ).
* I say sorta because the phone refused to charge but the battery life was perfectly fine meaning it didn't die quickly or anything like that so I am a little confused as to how it could be the battery yet the battery life was perfectly normal.

[Q] Nexus 7 won't Charge

After not using my Nexus 7 for about two months I plugged it in to charge it up. I came back to it in 30 minutes to check the progress and to doodle around while plugged in and it wouldn't turn on. There was no sign of life at all. I pushed the buttons on the side in multiple combinations with no results.
This thing has barely been used. A few pdf downloads; a movie; some writing's. Nothing major. It's bone stock except for the first upgrade on day one to the new Jelly bean.
Pretty frustrated.
cr2crf said:
After not using my Nexus 7 for about two months I plugged it in to charge it up. I came back to it in 30 minutes to check the progress and to doodle around while plugged in and it wouldn't turn on. There was no sign of life at all. I pushed the buttons on the side in multiple combinations with no results.
This thing has barely been used. A few pdf downloads; a movie; some writing's. Nothing major. It's bone stock except for the first upgrade on day one to the new Jelly bean.
Pretty frustrated.
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Click to collapse
Bump. Really? No one one this board has run into this or knows about this? I can't believe the Nexus 7 is that bad that letting it sit for two months would kill the battery. Would an Ipad do this? Just looking for a liottle help here.
I have heard of this. Seems some models don't take well to dying. Send it in for RMA. You will probably get the issue fixed permanently which I'm sure Asus is aware of.
Sent from my Nexus 7 using xda premium
Gizmoe said:
I have heard of this. Seems some models don't take well to dying. Send it in for RMA. You will probably get the issue fixed permanently which I'm sure Asus is aware of.
Sent from my Nexus 7 using xda premium
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Click to collapse
Thanks for the response. What is RMA? And who should I send it to?
cr2crf said:
Thanks for the response. What is RMA? And who should I send it to?
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Click to collapse
Return merchandise authorization. Contact Asus.
Sent from my Nexus 7 using xda premium
Before you do that you might want to try a different micro USB cable if you have one and/or plug your nexus into your computer USB and see if it charges that way to check if your Asus charger is having any issues.

Nexus 4 Shuts Down Randomly and Battery Problem

Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
tacwold said:
Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
Click to expand...
Click to collapse
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
gee2012 said:
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
Click to expand...
Click to collapse
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
tacwold said:
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
Click to expand...
Click to collapse
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
gee2012 said:
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
Click to expand...
Click to collapse
Here it is, and thanks for the replies.
Look in Partial Wakelocks for the biggest consumers.
gee2012 said:
Look in Partial Wakelocks.
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I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
Edit: I ordered it by count and the RILJ thing is the one at the top. (its not the attached pic)
tacwold said:
I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
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Click to collapse
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
gee2012 said:
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
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Click to collapse
Okay I'll uninstall the latest apps I installed and will use the phone normally, if this happens again I'll do a factory reset and if the problem continues I'll call google. Thank you :good:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
stones1313 said:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
Click to expand...
Click to collapse
Thank you anyway
Similar issue here - I've been using the same apps since I first installed them after N4 purchase (meaning no new apps/games installed in the last few days and no settings changed). Took a nap for a couple of hours and woke up to see N4 completely dead - 0% batt. Charging it now and looking at partial wakelocks etc, havn't seen anything out of the ordinary. Hopefully it doesn't occur again but in the meantime still looking for a reason why this would suddenly happen.
Are you guys using the stock chargers? And charging through mains?
Rizy7 said:
Are you guys using the stock chargers? And charging through mains?
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Click to collapse
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
I think there have been a few threads with this issue and nexus4s even prior to 4.2.2 and supposedly it was hardware. I called support while talking it through she had heard a few similar cases and it seems to be a hardware/software design issue. My wonder is how can I enforce 'never deep sleep' because my kernel doesn't seem obey.
I woke up this morning with the indicator light on but phone dead requiring reset (charged though - if not overly so). Just now it died again while sitting on my desk at 80% charge and deep sleeping again.
---------- Post added at 06:24 PM ---------- Previous post was at 06:13 PM ----------
Guiding.God said:
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
Click to expand...
Click to collapse
I've read in a few places today the stock charger has been causing a lot of the charging issues and plan to switch to my old g2's charger tonight
Just RMA'd my nexus for powering off for no reason - would do it a few times a week (and extremely buzzing earpiece - which I was living with), never had a problem putting it back on though or had issues by battery levels being eratic) did quite a bit of testing over the space of a few weeks and found it continued to do it after wiping/fomatting everything and on Stock 4.2.2 non rooted and locked BL. As far as I am concerned if its still doing it with the stock out of the box set up its a hardware fault.
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
gamepr said:
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
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Click to collapse
Dunno about that its up to you mine was doing it 2-3 times per week. I would wipe everything including userdata, reflash stock rom and monitor before going through the rigmorole of the RMA to make sure its deffo a hardware fault. Biggest problem with the RMA is the fact they put a hold on your credit/debit card for the price of the phone. So basically if you don't have the funds available you are shafted (I think you would have to send off to LG in that case).
I got the same problem ..just that my n4 back cracked while was charging :-\
maybe you should try to flash other kernel and rom if you cant solve this issus. if your N4 is unrooted then just bring it to LG store, you got warranty rite ?

Weird Battery Behavior. Any solution? Or time for an RMA?

I have had this phone for about 2 months now and everything has been exceptional with the phone. Have seen people complain about the battery life, however it has been really good as far as my experience is concerned. However since a week I have seen the battery screwing up a lot... A LOT.
I always used to charge my phone daily in night. Plug it in..set an alarm of 3.5 hours (yes it takes 3.5 hours to fully charge from less than 10% stage) wake up..turn charging off..sleep back. Okay, some of u might think it is stupid but can’t risk of leaving it on charge the whole night and burn my phone. Anyhow, so, since a week what I do is I charge my phone whenever I want (read it on a few thread and articles)..be it 50%... 80% or even 92%. I just make sure its 100% whenever I leave home.
But something weird has started happening... The battery percentage keeps on changing.. For instance:
when I unplug it..its 100%.. within minutes of usage it drops to 99..then 98.. then 97 and suddenly it rises back to 100%. (Pics attached)
Sometimes when its on charge and I come to check SMSz and reply them.. battery % suddenly drops.. e.g: if its at 99%... it will suddenly change to 96% in a second and in a minute goes back to 99% .. so on and so forth. And sometimes even when its charging..if it is at 80%, it will suddenly shoot up to 100%. The percentage doesn’t change even after a reboot. Weird, isn’t it?
Now the most weird issue, since yesterday the battery life and dropped to 50% less. I used to get 4 hours OST and now I hardly get 2 hours. During night, the battery used to drop 2% in about 6 to 7 hours and yesterday it dropped 15%. There was this one time when it dropped 9% in 6.5 hours (pics attached). Tried seeing through Wale Lock Detector but there were no Awakes during deep sleep. Too weird :s
I don’t really know where did I phuck up as I haven’t installed any shaddy apps or something. Please advice.
My phone info:
All stock. No root (and not looking). No custom Roms whatsoever.
TL;DR... Battery acts weirdly. Shows inconsistent percentages. Suddenly shoots up. Suddenly Drops. And now the On Screen Time has reduced 50%.
It sounds like it's nothing more than a bug.
Sent from my Nexus 4 using Tapatalk 2
Thanks for ur reply. How to figure it out? And measures should be taken? Any suggestions?
this has really kept me worried since a few days.
This is "normal" for the N4, and the most/all of them do it. Unreliable drivers, or a hardware fault, not sure.
Here are other threads about the various battery bugs, but there are many more:
http://forum.xda-developers.com/showthread.php?t=2012769
http://forum.xda-developers.com/showthread.php?t=2086462
http://forum.xda-developers.com/showthread.php?t=2160022
I know I searched many threads before posting and mostly had the Shooting up issue only, when charging.
Anyhow, this normal behavior has reduced my battery life a lot.. which I am not liking .. What to do?
filthykid said:
I know I searched many threads before posting and mostly had the Shooting up issue only, when charging.
Anyhow, this normal behavior has reduced my battery life a lot.. which I am not liking .. What to do?
Click to expand...
Click to collapse
Both my N4's (different H/W revisions) have been doing the 100 to 98 to 100 thing as well since new. Battery life is still excellent for me. An RMA would probably do the same.
Happens with my nexus 4 too. But this hasn't reduced my battery life at all...
Sent from my Nexus 4 using xda app-developers app
You're pretty much stuck with that phone as you only have 15 days to RMA a device, your only option would be to send it into LG for a repair. My battery has acted up like this once so I stopped using the stock charger and it hasn't happened since.
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
Ok. Thanks for replies. Do u think Factory reset would do "anything"? better?
filthykid said:
Ok. Thanks for replies. Do u think Factory reset would do "anything"? better?
Click to expand...
Click to collapse
Rebooting might help. Could also be an app that updated that now doesn't play nice. You could try a factory reset just to clear out some crap but I'd back everything up just in case first. Not sure if a factory reset deletes all your user data in memory or not. I only did it once right after I got the phone so can't remember. Hate to lose all your pictures, files, etc. that aren't backed up.
kzoodroid said:
You're pretty much stuck with that phone as you only have 15 days to RMA a device, your only option would be to send it into LG for a repair. My battery has acted up like this once so I stopped using the stock charger and it hasn't happened since.
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
Click to expand...
Click to collapse
https://support.google.com/googleplay/bin/answer.py?hl=en&answer=2840748
According to that you should contact Google if you got it from the Play Store
Thank guys for your responses.
Kzoodroid, i regularly back up all my personal data.. Pictures.. Videos.. Music.. So thats not an issue. And all the games and apps r also backed up on my hard drive. So i guess factory reset wouldn't harm much in my case. Any idea how to factory reset N4?
Sent from my Nexus 4 using xda app-developers app
@waveblade: yeah i bought it from the play store. Just don't want to send it back and otherwise it's flawless really
Sent from my Nexus 4 using xda app-developers app
filthykid said:
Thank guys for your responses.
Kzoodroid, i regularly back up all my personal data.. Pictures.. Videos.. Music.. So thats not an issue. And all the games and apps r also backed up on my hard drive. So i guess factory reset wouldn't harm much in my case. Any idea how to factory reset N4?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah, just go to settings, backup & reset and click factory reset.
By the way, I notice you use battery guru and I was wondering if that application really helps in saving/boosting battery life. Personally I like "Greenify". It's a great app.
Sent from my Nexus 4 using Tapatalk 2
It's normal. The N4 isn't great about showing the exact battery life. In fact, what you see isn't the true percentage, it's an estimation. Don't worry too much about it!
Sent from my Nexus 4 using xda premium
scream4cheese said:
Yeah, just go to settings, backup & reset and click factory reset.
By the way, I notice you use battery guru and I was wondering if that application really helps in saving/boosting battery life. Personally I like "Greenify". It's a great app.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
This is a question I can't answer along with any facts. I tried disabling it for 2 days and I noticed the OST reduced from 4 hours to 3.xx hours. May its placebo or something but then I enabled it...thinking if it's not doing any good then it's not doing any harm either.
Beremus said:
It's normal. The N4 isn't great about showing the exact battery life. In fact, what you see isn't the true percentage, it's an estimation. Don't worry too much about it!
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Hmmm, I didn't know that. But why is that? Any apps or something to show the exact battery percentage left?
Happens to me once in awhile. Do a quick reboot, and if that fixes it, I would not worry too much.
Hmmm..
Yesterday when I woke up in morning.. the battery lost 2% only in 6 hours. I felt SOOOO relieved that my "good battery" is back. But who knew what was to come... today I woke up after 7 hours and the battery lost 15% .
My usage is always the same. I force close all the apps I use daily and turn wifi etc all off. So i doubt if its any app.

Who's liking their fast charging?

Loving it! Kinda took me by surprise even though i knew i had it. Waited until my battery got to 1% then plugged this baby in, went to do something whick took 2-3 minutes. Now im already at 10% wow! I could see this as being super useful in rushed situations.
It came in handy this morning. Apparently I was so tired last night that I set my phone down on the wireless charging station (forgetting that I didn't have the wireless charging cover) and forgot to plug in it. At some point in the night my phone died, meaning my alarm didn't go off. Luckily my wife's goes off about 10 minutes after mine normally would. So, I plugged it up & was able to have a 50% charge before walking out the door to go to work this morning. That was a very pleasant experience with the quick charge feature.
LaRosa217 said:
It came in handy this morning. Apparently I was so tired last night that I set my phone down on the wireless charging station (forgetting that I didn't have the wireless charging cover) and forgot to plug in it. At some point in the night my phone died, meaning my alarm didn't go off. Luckily my wife's goes off about 10 minutes after mine normally would. So, I plugged it up & was able to have a 50% charge before walking out the door to go to work this morning. That was a very pleasant experience with the quick charge feature.
Click to expand...
Click to collapse
Note 4 being clutch! Haha
I don't know. I set my phone down to charge and within 3 minutes I was at 100%. Then again, the battery was at 98% and my N4 doesn't support it.
P.S this is meant as a joke not a troll
Sent from my Nexus 4 using XDA Free mobile app
Project:Frankenphone said:
I don't know. I set my phone down to charge and within 3 minutes I was at 100%. Then again, the battery was at 98% and my N4 doesn't support it.
P.S this is meant as a joke not a troll
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Haha:silly:
,
Project:Frankenphone said:
I don't know. I set my phone down to charge and within 3 minutes I was at 100%. Then again, the battery was at 98% and my N4 doesn't support it.
P.S this is meant as a joke not a troll
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
P.S. Are you sure about that? LOL
why is this a thread? like anyone would complain about faster charging
Misterjunky said:
P.S. Are you sure about that? LOL
Click to expand...
Click to collapse
Kawaisa said:
why is this a thread? like anyone would complain about faster charging
Click to expand...
Click to collapse
P.P.S Defintitely not sure about it but you can be.
Greenpeace would complain because more power is used to charge quicker and for more power used, there is more power needed but for the extra power needed, coal power stations need more coal and to get the coal you dig it out of the ground. So in other words, the dinosaurs may be dead but they are dead pissed.
Kawaisa said:
why is this a thread? like anyone would complain about faster charging
Click to expand...
Click to collapse
Some people on other forums said it would ruin their battery quicker. So not everyone is typically fond of the idea.
Does it have wireless charging out of the box?
I'm thinking of making the jump from my Note 2 to Note 4. I still don't know if it's worth the price.....
Sent from my SGH-T889 using xda premium
premiatul said:
Does it have wireless charging out of the box?
I'm thinking of making the jump from my Note 2 to Note 4. I still don't know if it's worth the price.....
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
It doesn't come with it out the box, but you can always buy the back cover from Samsung.
Mavman42 said:
It doesn't come with it out the box, but you can always buy the back cover from Samsung.
Click to expand...
Click to collapse
Or this if you do not want a thicker back cover. I hear that the back cover is slightly thicker and may not fit some cases.
http://www.amazon.com/N4-PWRcard-Wi...+Receiver+Card+Coil+for+Samsung+Galaxy+Note+4
The biggest I see with this "Faster Charging" is that, this is the first phone I have ever owned that doesnt die on the charger.
What I mean by that is that, when I using the HotSpot Tether and playing games and multitasking all at the same time, my previous phones would either over heat and force the phone to cut off to cool down "LG G3" or the battery percent would get lower and lower while on the charger.
This has been my problem on every phone from the HTC M8 to S5 to M7 to Note 3 to Nexus 4/5 everyphone.
With this faster charging it charge fast and is able to keep up with my multi tasking demands while using the phone.
This may be a feature of the Snapdragon 805 being able to handle the work load better.

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