[Q] Nexus 7 won't Charge - Nexus 7 Q&A, Help & Troubleshooting

After not using my Nexus 7 for about two months I plugged it in to charge it up. I came back to it in 30 minutes to check the progress and to doodle around while plugged in and it wouldn't turn on. There was no sign of life at all. I pushed the buttons on the side in multiple combinations with no results.
This thing has barely been used. A few pdf downloads; a movie; some writing's. Nothing major. It's bone stock except for the first upgrade on day one to the new Jelly bean.
Pretty frustrated.

cr2crf said:
After not using my Nexus 7 for about two months I plugged it in to charge it up. I came back to it in 30 minutes to check the progress and to doodle around while plugged in and it wouldn't turn on. There was no sign of life at all. I pushed the buttons on the side in multiple combinations with no results.
This thing has barely been used. A few pdf downloads; a movie; some writing's. Nothing major. It's bone stock except for the first upgrade on day one to the new Jelly bean.
Pretty frustrated.
Click to expand...
Click to collapse
Bump. Really? No one one this board has run into this or knows about this? I can't believe the Nexus 7 is that bad that letting it sit for two months would kill the battery. Would an Ipad do this? Just looking for a liottle help here.

I have heard of this. Seems some models don't take well to dying. Send it in for RMA. You will probably get the issue fixed permanently which I'm sure Asus is aware of.
Sent from my Nexus 7 using xda premium

Gizmoe said:
I have heard of this. Seems some models don't take well to dying. Send it in for RMA. You will probably get the issue fixed permanently which I'm sure Asus is aware of.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for the response. What is RMA? And who should I send it to?

cr2crf said:
Thanks for the response. What is RMA? And who should I send it to?
Click to expand...
Click to collapse
Return merchandise authorization. Contact Asus.
Sent from my Nexus 7 using xda premium

Before you do that you might want to try a different micro USB cable if you have one and/or plug your nexus into your computer USB and see if it charges that way to check if your Asus charger is having any issues.

Related

Samsung GT 10.1 Sleep of death

Sorry about posting the thread here as I couldn't post it where it needed to go. I have had this GT 10.1 for a few days love what it can do but It continuously wants to go to sleep and not wake up. This is a locked rooted 32gb version.
I have noticed while it is in the dock it tends to only lock up on the home screen and it solved by just removing it from the dock and inserting it again into the dock. When its not in the dock it does the Sleep of death and If i plug it back into the dock while is SoD it will come back to life. I don't have any idea if this helps with your deductions on dealing with this bug. But I thought It could help somehow.
I didnt plug the dock into any power source either.
Well I tried doing the above now its boot looping DARN I REALLY like this thing
after the 3 or 4th SoD the OS got garbled and I had to do a factory reset and reload the OS using ODIN and back to Stock.
Gonna remove the OC kernal witch I had loaded and reload the STOCK OS until its fixed.
I have this problem, my tab 7 days old is dead... I was using it, turn it off connect it to charge it and it is not working now..
Is there any fix or way to get out of the sleep of death?
the asus transformer forum says it's fixed with 3.1 (mostly).
i guess it's the reason why the EU release is delayed permanently.
guys i dont thing there anything wrong with the tablet. i believe its the wall charger.ur usb on ur pc or laptot is not ready to charge ur tablet but it will at a slow rate, really slow.i tired charging it with the wall outlet n it would not do anything. called samsung thay wanted me to send it in for service.i said no.i have it charging with my laptop.that work for me.give it time to charge and u'll see it charging.the cable is good its the big box that plugs in to the wall thats bad.
gt 16gig gray unlocked
cyberleader said:
Gonna remove the OC kernal witch I had loaded and reload the STOCK OS until its fixed.
Click to expand...
Click to collapse
...........
Mine wouldn't turn on for the life of me yesterday...exchanged for a brand new unit at best buy....wtf!
Mine does the "Sleep of death" only with custom firmwares and when charging on the media dock...going back to stock fixes the issue...to wake up the tablet I had to make a combination of Power + Volume Down for several seconds until it finally turns on...
Mine was stock. No combination of button presses worked for me
Same with mine. I just shipped it back for repair...
Sent from my DROIDX using XDA App
Not true for me. My charger worked fine on my wife's 7" Tab.
Sent from my DROIDX using XDA App
eyecon82 said:
Mine wouldn't turn on for the life of me yesterday...exchanged for a brand new unit at best buy....wtf!
Click to expand...
Click to collapse
Samsung just told me this is a software issue which will be fix withthe upcoming summer update.
capufo said:
Samsung just told me this is a software issue which will be fix withthe upcoming summer update.
Click to expand...
Click to collapse
Yeah but until you get it fixed how do you get the update on it?
Sent from my DROIDX using XDA App
Ansextra said:
Yeah but until you get it fixed how do you get the update on it?
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
If you can't turn it on at all, you will have to send it to them, a technitian will look it up etc for more info on this call Samsung support at 1800.726.7864
capufo said:
If you can't turn it on at all, you will have to send it to them, a technitian will look it up etc for more info on this call Samsung support at 1800.726.7864
Click to expand...
Click to collapse
Exactly my point and what I ended up doing...
Sent from my DROIDX using XDA App
You just need to hold down the power button for 15 seconds, or so. Maybe 30. I've had this issue a few times in the few months I've had this. My bigger problem is the Wake of Death. The stupid thing turns itself on for no reason, and never goes back to sleep, so the battery is almost dead when I go to use it. This happens a few times a week. Drives me crazy.
ClarkSt said:
You just need to hold down the power button for 15 seconds, or so. Maybe 30. I've had this issue a few times in the few months I've had this. My bigger problem is the Wake of Death. The stupid thing turns itself on for no reason, and never goes back to sleep, so the battery is almost dead when I go to use it. This happens a few times a week. Drives me crazy.
Click to expand...
Click to collapse
The problem is that on a certain percentage of these tablets that does not work
Sent from my SPH-D710 using XDA App
It did not work on mine. I ended up sending it to Samsung for warranty repair.
My first one didn't do that but this one does for sure.
Sent from my GT-P7510 using Tapatalk
i only had 1 SoD in about 3 months, got leaked KH1 and pershots running
EmceeGeek said:
My first one didn't do that but this one does for sure.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
same here...my first one died...my exchange unit randomly freezes, but the volume and power button works, unlike the first unit

Battery charging issue (or not?!? )

Hi guys. Ive just got myself a nexus 7, my first android tab!
Ive searched around for the issue and found similar problems but none exactly the same!?
I plug my nexus in, and nothing happens. It says and does nothing.
Ive tried my ipad charger, different cables, and nothing.
Ive checked my the battery info on the settings however, and it says it is not charging, even though according to the chart it is, albeit a tad slow (putit on charge at around 40%,at around 5.00-5.30, its now 9.30 at 98% and still rising)
If i turn it off the battery charging symbol(s) come up.
Is there any fixes? Ive tried 4-5 different cables, 2 chargers, all the same.
Its not put me off android tabs or anything, the tab so far is mint and is alot more fun than my ipad!!
Try flashing a new ROM or flash the factory image from Google, tbh it doesn't seem like a major problem, its just an issue with the battery animation in the status bar.
Also you should use the proper charger, not sure of the output on the iPad charger but this one is 2.0a whereas my gnex charger is 0.7a.
Sent from my Nexus 7 using xda premium
nodstuff said:
Try flashing a new ROM or flash the factory image from Google, tbh it doesn't seem like a major problem, its just an issue with the battery animation in the status bar.
Also you should use the proper charger, not sure of the output on the iPad charger but this one is 2.0a whereas my phone charger is 0.7a.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks! Im gonna try wiping it shortly i am using the asus charger now, and the ipad charger is the same output as the asus one! (ipads have beefier chargers than the phones)
Im not too fussed as most of the time ill leave it to charge overnight anyway. Its up to 100% too now, only really a 5hr first charge?!
OK that'll probably sort it for you and if not then flashing a factory image is pretty straightforward and puts it back to basic stock everything fresh and new.
ah OK that's good to know about the iPad charger!
Sent from my Nexus 7 using xda premium
nodstuff said:
OK that'll probably sort it for you and if not then flashing a factory image is pretty straightforward and puts it back to basic stock everything fresh and new.
ah OK that's good to know about the iPad charger!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Is there a way to recover without a pc per chance? Im on my holidays lol! I dont have cwm on so im guessing not
wkdcal said:
Is there a way to recover without per chance? Im on my holidays lol! I dont have cwm on so im guessing not
Click to expand...
Click to collapse
Not really, but its not a problem worth fretting over, just do it once you get home. It still charges so its just an aesthetic issue really.
Don't worry about it.
Sent from my Nexus 7 using xda premium

[Q] Nexus 7 - brick

Hi All,
I've gone over the forum and tried consulting some of the threads with no luck.
Two days ago I left me Nexus on and it run out of battery (I think, since its no longer start).
This led me to do the following:
1. I've tried connecting it to the charger - which made no difference.
- I've tried different outlets and two different cables that I had (the original and one that belongs to an HP touchpad).
2. When it didn't work I've tried connecting it to the PC - The USB wasn't recognized in any of the hubs.
- I've tried using 'Nexus 7 toolkit' and 'Nexus root toolkit' to install drivers and it didn't help, the device appears as 'Unknown Device'
with Error 43.
3. I've tried 'long press' on the start button for 30 seconds (and more) several times with no luck.
4. Then I've tried pressing on all 3 bottoms in two different scenarios:
- in my hand: nothing happened.
- connected to the PC: the computer tried to installed something called APX and failed.
then I tried to re-install it with drivers located in the 'Nexus root toolkit' and it installed it as 'Asus Transformer Prime APX Mobile'
and I don't know what to do with it.
5. I've tried recharging it for 10 hours! and the charger isn't even hot.
Since is a combinations of several threads that didn't help I've thought that I'll create a new post.
Can someone please help?
I'm stuck and run out of solutions.
Thanks
You actually are bricked.. Some how you got yourself into app mode which basically means your tablets a brick until there's a way to fix it but there currently isn't for the nexus 7, you could try sending it back to Google but Idkk if they'd replace it for you
Sent from my Nexus 7 using Tapatalk HD
xfrancis14 said:
You actually are bricked.. Some how you got yourself into app mode which basically means your tablets a brick until there's a way to fix it but there currently isn't for the nexus 7, you could try sending it back to Google but Idkk if they'd replace it for you
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
What about OP's charged not even heating up? Even an APXed device charges, AFAIK.
why don't you think they replace it?
xfrancis14 & Awesoham Thanks for the reply.
xfrancis14, why don't you think that they'll replace it?
The device is still under warranty (bought it two months ago).
Awesoham, in both states the charger is not heating up. I don't know - maybe the charger is damaged.
I'll try connecting it to the computer, maybe it will charge it (as much as it takes).
xfrancis14 said:
You actually are bricked.. Some how you got yourself into app mode which basically means your tablets a brick until there's a way to fix it but there currently isn't for the nexus 7, you could try sending it back to Google but Idkk if they'd replace it for you
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
I am having the same issue
I bought my nexus 7 back in July and I haven't had any issues with it until this morning. I was using it with about 16% battery left and all of a sudden it just shut off. So I put it on the charger for about 2 hours and tried to power it on. I have to hold the power button down for 20 seconds or so and after it gets to my home screen it will stay on for about 5 seconds before the screen goes crazy and shuts off. All of this done while plugged in to power.
Any ideas before I call Google?
This better not be a bad experience...
Sent from my Nexus 4 using Tapatalk 2
Sent from my Nexus 4 using xda app-developers app
did you try connecting it to the PC?
maybe you'll be able to charge it from there? (that what I've seen suggested in other threads).
If you call Google, can you please update me about there solution? or if they replaced your device?
Thanks.
bigbeerdrinker said:
I am having the same issue
I bought my nexus 7 back in July and I haven't had any issues with it until this morning. I was using it with about 16% battery left and all of a sudden it just shut off. So I put it on the charger for about 2 hours and tried to power it on. I have to hold the power button down for 20 seconds or so and after it gets to my home screen it will stay on for about 5 seconds before the screen goes crazy and shuts off. All of this done while plugged in to power.
Any ideas before I call Google?
This better not be a bad experience...
Sent from my Nexus 4 using Tapatalk 2
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
section51 said:
xfrancis14 & Awesoham Thanks for the reply.
xfrancis14, why don't you think that they'll replace it?
The device is still under warranty (bought it two months ago).
Awesoham, in both states the charger is not heating up. I don't know - maybe the charger is damaged.
I'll try connecting it to the computer, maybe it will charge it (as much as it takes).
Click to expand...
Click to collapse
Well if you rooted or unlocked it, your issue is a software issue and they most likely replace a software defective nexus 7 if it's rooted or unlocked
Sent from my Nexus 7 using Tapatalk HD
Use something to pry open the back and remove the battery. Pop it out and in, let it charge and then try. good luck!
I haven't got around to root or unlock the device, so this is not going to be a problem.
The problem is that I leave in Israel and bought the device in the U.S, so it quite a problem
sending it to google.
This is why I was looking for another way to solve the problem.
xfrancis14 said:
Well if you rooted or unlocked it, your issue is a software issue and they most likely replace a software defective nexus 7 if it's rooted or unlocked
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
did you try something like this on a nexus 7 before?
I it something that void the warranty?
Harry GT-S5830 said:
Use something to pry open the back and remove the battery. Pop it out and in, let it charge and then try. good luck!
Click to expand...
Click to collapse
section51 said:
did you try something like this on a nexus 7 before?
I it something that void the warranty?
Click to expand...
Click to collapse
Assuming you don't break anything. The cover isn't meant to be removable, but it is certainly easy to do. Just be mindful of the NFC Chip inside the plastic backing.
I've took the cover off (with the help of this guide: http://www.youtube.com/watch?v=XC2aGLseN64)
disconnected the battery plug and reconnected it.
I'm trying to charge it now (although it doesn't seem to be doing anything).
I'll update in a few hours.
Harry GT-S5830 said:
Assuming you don't break anything. The cover isn't meant to be removable, but it is certainly easy to do. Just be mindful of the NFC Chip inside the plastic backing.
Click to expand...
Click to collapse
Unfortunately it didn't help.
I'm out of ideas !!
Anyone?
section51 said:
I've took the cover off (with the help of this guide: http://www.youtube.com/watch?v=XC2aGLseN64)
disconnected the battery plug and reconnected it.
I'm trying to charge it now (although it doesn't seem to be doing anything).
I'll update in a few hours.
Click to expand...
Click to collapse
section51 said:
Unfortunately it didn't help.
I'm out of ideas !!
Anyone?
Click to expand...
Click to collapse
Man what a bummer.
Maybe you could try to RMA it at Asus in Israel?
Have you checked their website?
I can give it a try.
I'll check the website now.
I tracked another solution: https://developers.google.com/android/nexus/images
Do you think that this might help?
I didn't change the firmware, but maybe it will be able to connect to the device in fastboot?
DaanJordaan said:
Man what a bummer.
Maybe you could try to RMA it at Asus in Israel?
Have you checked their website?
Click to expand...
Click to collapse
Another question [APX]
I mentioned that I was able to put the device in APX mode by pressing all 3 buttons while the device is connected to the computer.
I gave it drivers I've found in 'Nexus root toolkit' and it was installed in the device manager as 'Asus Transformer Prime Mobile'.
I've found this article in the site: http://forum.xda-developers.com/wiki/Nvflash
According to it, I'll be able to fix any brick situation. Any one knows how?
do you have a HowTo guide, or something more concrete?
Thanks
section51 said:
I mentioned that I was able to put the device in APX mode by pressing all 3 buttons while the device is connected to the computer.
I gave it drivers I've found in 'Nexus root toolkit' and it was installed in the device manager as 'Asus Transformer Prime Mobile'.
I've found this article in the site: http://forum.xda-developers.com/wiki/Nvflash
According to it, I'll be able to fix any brick situation. Any one knows how?
do you have a HowTo guide, or something more concrete?
Thanks
Click to expand...
Click to collapse
It doesn't work for the nexus 7 currently.. Your going to have to send it back if you want it to start working again :/
Sent from my Nexus 7 using Tapatalk HD
Awesoham said:
What about OP's charged not even heating up? Even an APXed device charges, AFAIK.
Click to expand...
Click to collapse
delete
I've ended up sending the device to the Asus support.
Hopefully they will be able to fix it soon.
Thanks to everyone for their help.

Whats wrong with my N7?!?!

Hello all,
I ordered and received my nexus 7 around 2 weeks ago from the play-store. Last night it died, so this morning I hooked it up to the charger and let it charge while I went to classes. I get back around 6 hours later expecting it to be fully charged and I hit the unlock button and nothing happens. I then proceed to make sure it's plugged in and of course it is. So I unplug it and plug it back in, and about a minute and a half later, it turns on, makes the "low battery" noise, then makes an odd ring twice I've never heard before (may be the notification ring) and then it shuts off again and the screen gets weird lines across it and such. I've tried multiple outlets and a few usb ports on my pc and still nothing... I'm currently running paranoid android and franco's kernel. Please help!!!
Thanks,
Chughes13x
Might be worth a try...
Nexus 7 Issue Renders Tablet Useless, But There’s a Fix http://drippler.com/updates/share/nexus-7-issue-renders-tablet-useless-there-s-fix Via j.mp/getDrippler
Sent from my Nexus 7 using Tapatalk HD
najaboy said:
Might be worth a try...
Nexus 7 Issue Renders Tablet Useless, But There’s a Fix http://drippler.com/updates/share/nexus-7-issue-renders-tablet-useless-there-s-fix Via j.mp/getDrippler
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
And it's fixed! Thanks a ton!

[Q] Tablet bricked by USB OTG

Hey guys,
Well I screwed up and I think the only thing to ask is whether this situation is covered by warranty.
Yesterday I received my new USB OTG cable, because the other one stopped working as soon as you would turn it a little. I tested it with a mouse yesterday and it was running flawlessly. Today, I wanted to test whether it would be able to mount USB sticks, so I took the nearest one and plugged it in. The screen was locked, and after nothing happened I tried to unlock the screen, which wouldn't work. The rest is history and a lot of confusion and anger.
The problem might have been that it was a bootable USB stick containing Ubuntu 13.04, but I'm heavily doubting that this caused a brick. I mean, just plugging a USB stick in cannot brick a tablet? Wubi is an .exe-file an AFAIK Android cannot do anything with this by itself.
I was running PA 3.98/stock kernel and didn't have any program like stickmount installed. I cannot access the bootloader, charging the tablet gives no response at all and when I try to connect it to the computer, it just says that it cannot recognize the device.
Thanks in advance :crying:
Hmm, anyone? I guess I'll ask it in the Ubuntu forums tomorrow too.
Sent from my Nexus 4 using xda app-developers app
Have you tried holding down the power button for 20-30 seconds to force a reboot? Is it possible it is suffering from the low battery bug? By that I mean is it possible it had a low battery or it thinks it had a low battery and freaked out?
SlowCobra96 said:
Have you tried holding down the power button for 20-30 seconds to force a reboot? Is it possible it is suffering from the low battery bug? By that I mean is it possible it had a low battery or it thinks it had a low battery and freaked out?
Click to expand...
Click to collapse
Just wow, this really worked.
I feel so retarded now, I already tried holding down power for a while but nothing happened. Guess I was kind of freaking out and couldn't think straight anymore.
Could you tell me more about this low batt bug? Because my tablet was at 1% when it just booted and it was around 40-50 when it gave up.
Sent from my Nexus 4 using xda app-developers app
Remcotjuuh said:
Just wow, this really worked.
I feel so retarded now, I already tried holding down power for a while but nothing happened. Guess I was kind of freaking out and couldn't think straight anymore.
Could you tell me more about this low batt bug? Because my tablet was at 1% when it just booted and it was around 40-50 when it gave up.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Glad I could help, sometimes it's the simple stuff that gets overlooked in moments of panic. There is a sticky in this section and other posts as well regarding the battery bug.
http://forum.xda-developers.com/showthread.php?t=2090826
I guess most of the panic came from the coincidence that it shut down at the exact moment of connecting a bootable USB using a new USB OTG cable gehehe.
Sent from my Nexus 7 using xda app-developers app

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