Related
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Nothing wrong with mine.
If you have it, return it for a new one. No need for drama. There is a one year warranty for defects and 30 days risk free from sprint. Pick one or the other.
Most n1's have the same issue. I checked mine when I first got it. You can check if it really is separating by pressing on the corner of the screen and if you hear clicking then you need to use a hair dryer and get the glass hot. Then press down on the screen for 1 to 2 mins. I fixed both of my n1's this way.
Comrade P said:
Nothing wrong with mine.
Click to expand...
Click to collapse
Since yours is fine. Does the light leak at the bottom at all? Mine has all 4 buttons leaking but the lower left brighter, since its separation there is more pronounced.
bsanti said:
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Click to expand...
Click to collapse
yeah, 1 yr manufaterer's warranty will fix this everytime, no charge to you, so I really would not sweat it . . .
or go pull out your hair dryer
Not having a phone for 2 months while waiting for htc to fix your phone is not going to work for me. Thats why I fixed my n1's myself.
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
Same issue here, glass is now raised above the bezel, any idea if they let you keep your sd card when you return the phone, not a big deal if not, but it'd be easier.
when you take a phone to sprint for manufaterer's warranty, they typically do not take your phone from you to repair it, they order in a replacement (typically refurbished) and you keep your phone while awaiting it's arrival. when it comes in to the store, they call you, and you bring your phone in for a swap.
wasn't knocking the blow dryer, I would probably try that before getting a replacement.
psufan5 said:
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
Click to expand...
Click to collapse
It sure does.
This happened to me once with my iPhone 3GS and I pushed it on the left corner like what its happening to the Evo, and it did the EXACT same thing. If not more.
I honestly never find out about these defects until I surf a tech site. Now I'm all paranoid. -_-;
Just like those who had the dust under the glass issue with hero's I'm sure this will be fixed in the upcoming batches.
Hope so anyway.
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Damnit... I guess I'll attempt to have my phone replaced.
ReFLeX135 said:
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Click to expand...
Click to collapse
This is how mine is too. If i look at the screen from a top down angle i can see light on the displays. I also see i can move the screen a fraction of a millimeter if press down near the 4 home buttons, but i would have never thought it was a defect. Just seems like enough movement for a sensor to feel it or something.
I have access to two Evos and neither one of these are leaking light around the bottom left corner (or any corner). They do give in the corners a little, not anymore than my iPhone 3G, however.
Has anybody actually talked to Sprint or HTC? I want to know what they plan on doing about this. My screen also is coming loose not that much light leakage though. Also the battery cover doesn't snap on tight. I have a Google I/O phone, hardware version 2. I had problematic with the battery but once I changed it to cdma I have had no issues thus far. I hope they(sprint OR HTC) plans on doing something. Also, if you do take it back to Sprint you'll probably get a new. I doubt they have refurbished phones already. And if they did I think that would worry me. Good luck to all having issues. BTW I still love this phone.
WOW everyday an issue comes up on the EVO,what is goin on?
... but I can live with it and have no problem with it, it's actually kind of unique.
-Zero dead pixels (third NS)
-No screen crease at top (all six prior NS's)
-No crackly speaker (second NS)
-No touchscreen issues (first, fourth NS)
-No polarization issues (fifth NS)
-No vibration issues (sixth NS)
-No battery door imperfections (plastic bubble)(sixth NS)
Now take a look at this... I don't mind it at all, but why are these manufacturing defects here? Why would this see the light of day, I mean, LOOK AT IT.
Thoughts?
Damn...
looks like the machine hold on too tight...
But you 7th nexus s??? I ordered mine through a friend from London, so returning won't be easy. Hope I have better luck..
jorenfrielink said:
Damn...
looks like the machine hold on too tight...
But you 7th nexus s??? I ordered mine through a friend from London, so returning won't be easy. Hope I have better luck..
Click to expand...
Click to collapse
I guess it was the machine, no way of really knowing. Yeah bro, SEVEN of them to finally get it right. They all had legitimate issues... I think my town got a bad batch I swear...
Wow, this implies that Samsung really rushed with this phone and skipped QA. I got extremely lucky I guess as I asked a friend in California to ship it to Vancouver. I don't have any of the above listed issues.
However, my volume button seems a little loose and rattles a bit. How about you?
sonnysekhon said:
Wow, this implies that Samsung really rushed with this phone and skipped QA. I got extremely lucky I guess as I asked a friend in California to ship it to Vancouver. I don't have any of the above listed issues.
However, my volume button seems a little loose and rattles a bit. How about you?
Click to expand...
Click to collapse
A tiny bit but it's very minuscule. I definitely agree that Samsung did rush these devices out... Maybe there will be a second batch with all the defects worked out. Who knows, like I said before, the two 'snags', if you will, do not bother me, for everything else on this device is perfect.
You know what else is stupid? This is technically my eighth NS, because when I got my exchange unit (before this one), the plastic was all messed but and there was a bunch of dust, and I peel the screen plastic off and there was a fairly decent scratch on the bottom of the screen and a knick on the top bezel... I walked back in and was like, "Dude look at this, is this a new phone or not?" haha. It sucked. Eh... bleh.
I have a rattled volume rocker, its not really a huge complaint as I know the volume rockers by Samsung are always like this, never very solid. If you shake the phone you don't hear it, that's all that matters.
Sent from my Nexus S
Im on my 6th ns. The 6th one is the best one ive gotten the only issue is the crease at the top which is on every single ns ive seen. I even looked thru every one two best buys near me had an they all had that crease so ill live with it.
on my fifth here from carphonewarehouse ( nottingham )..
1st - back button responding bad, battery die too quick
2nd - dead pixel, back button responding bad, battery die too quick, phone rebooted on it's own, phone crashed... had to pull out battery, when charging after shutdown of android... phone would not turn on after fully charged... had to take out battery, battery over heating
3rd - touch screen was working on it's own... meaning I wasn't touching the screen but things were happening
4th - back button responding bad
5th - battery dying to quickly but asked if I could swap the battery and they were fine with it...
I spoke to the same guy through the entire time... since the first NS... I asked for him ... when I went back to the store with the 2nd, he said to me "I won't do the exchange until your happy with one" which I said "cool"... there I am at the store with the 3rd, 4th and 5th for the next 3 hours or so
so yeah my fifth here and happy with it now...
I have the screen crease but little and it seems to be common thing amongst the NS's and it doesn't bother not affect my phone in anyway ( excluding appearance at certain angles which I'm not at the majority of the time )
I'm on my third and it finally seems OK.
Sent from my Nexus S using XDA App
It's stuff like this why I keep my beautifu, sturdyl Nexus One. Samsung quality just blows. I can't believe the quality of Nexus S. Oh well back to lurking
that picture looks like a used phone.
as if some one dropped it by accident and hit something before it landed
zachthemaster said:
... but I can live with it and have no problem with it, it's actually kind of unique.
-Zero dead pixels (third NS)
-No screen crease at top (all six prior NS's)
-No crackly speaker (second NS)
-No touchscreen issues (first, fourth NS)
-No polarization issues (fifth NS)
-No vibration issues (sixth NS)
-No battery door imperfections (plastic bubble)(sixth NS)
Now take a look at this... I don't mind it at all, but why are these manufacturing defects here? Why would this see the light of day, I mean, LOOK AT IT.
Thoughts?
Click to expand...
Click to collapse
I would like to agree with you but mine hasn't had one isssue. Screen is scratch free, no loose buttons or fit, no bubbles or creases.
bennettm89 said:
It's stuff like this why I keep my beautifu, sturdyl Nexus One. Samsung quality just blows. I can't believe the quality of Nexus S. Oh well back to lurking
Click to expand...
Click to collapse
Oh yeah and the Nexus One had no problems whatsoever when it was first released.
DKYang said:
Oh yeah and the Nexus One had no problems whatsoever when it was first released.
Click to expand...
Click to collapse
LOL My thoughts exactly . It's why I didn't bother replying to him/her
Often when a phone is defective, it's from a batch of phones that are defective. And since they don't shuffle the deck, as it were, before sending them out, if you get one bad phone from Location A, the chances are significantly increased that any replacement you get from that same location will also be defective until they (and potentially their warehouse) run out and get an entirely new batch to start selling. It's extremely frustrating if you find yourself caught in this situation, and if you get two or three lemons in a row that's a pretty good sign there's a problem with the whole lot. In that case it's often not a bad idea, if feasible, to just do a return and try elsewhere, or wait a month and go back. Of course, some people are just really, really unlucky. >.>
Both NS I bought on release day were just fine.
AllGamer said:
that picture looks like a used phone.
as if some one dropped it by accident and hit something before it landed
Click to expand...
Click to collapse
No way, the plastic was still on it. I believe it to be a manufacturing defect. A drop would have created a different mark.
Got mine a few day after release and zero issues to report.
zachthemaster said:
... but I can live with it and have no problem with it, it's actually kind of unique.
-Zero dead pixels (third NS)
-No screen crease at top (all six prior NS's)
-No crackly speaker (second NS)
-No touchscreen issues (first, fourth NS)
-No polarization issues (fifth NS)
-No vibration issues (sixth NS)
-No battery door imperfections (plastic bubble)(sixth NS)
Click to expand...
Click to collapse
That is definitely something weird!
Care to explain polarization, vibration, and battery door plastic bubble issues? I've never heard of these.
I'm on my 2nd NS, whereas my first had back button issues. I've checked the manufacturing date and 1st one was made on 12/18 while the 2nd was made 12/19.
My 2nd one still has some issues such as the infamous screen crease (I don't care really), loose volume rocker, and purple tint on grays at low brightness. I figured I don't want to exchange again and risk the chance that I might get a unit with even more problems.
So the crease is normal? Was gonna take it back..
Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
x4sper said:
Thoughts?
Click to expand...
Click to collapse
Have you checked your screws?
http://forum.xda-developers.com/showthread.php?t=1781237
Yes many have concluded it as a temporary fix
Sent from my Galaxy Nexus using my mind.
Lol how do people find this stuff mines is barely raised on the left side not bad enough for me to take apart and tighten the screws.
I'm not doing an exchange I love this thing and not ready to part.
Sent from my Nexus 7 using Tapatalk 2
I checked my screws and found that they were loose and tightened them up, screen still barely sits above but solved the creak. I have 3 more weeks to tinker with it, my Gamestop said i can return it once the next batch comes in but if this fixed it i won't exchange it.
Yeah I'm not planning on returning it either. I have seen some videos that have a MAJOR raise on the screen. Mine is just a little bit and can easily be pushed back down if I want to. Other than that the tablet is perfect and I don't want to send it back and maybe get one with more dead pixels (only noticed one but et normal viewing distance I can't see its there) or ghosting or something else.
I do recommend you keep an eye on it and make sure not doesn't get any worse. I doubt it will, however I will be exchanging it if it does.
Sent from my Nexus 7
I think everyone's expectations for a $200 dollar tablet are too high.
I am perfectly happy with mine. I have a little screen raise, but haven't noticed any creaks. I will use it until something significantly better comes out, then i'll spend another 200 to upgrade it.
Phones with comparable specs (albeit a smaller screen) are in the ~$400 range (gnex).
Mine was fine for the first 5 days, but has now started to lift. It sounds like double-sided tape coming unstuck. It's only raised about 0.5mm above the frame on the left hand side though, so I don't intend to return it unless it gets a lot worse, or it begins to affect other things (e.g. dust getting in, or digitiser playing up).
May yet return mine for ghosting, though doing a full discharge of the battery MAY have cured that issue (fingers crossed).
Why can't I get through Googles own support site to do a rma on my Google device? Wtf
Because everyone and there mother has flooded them for RMAs :/
Sent from my Galaxy Nexus using my mind.
Im thinking about sending my nexus 7 because of a yellowish tint on one of the corners when viewing pure black. But I am afraid of getting one with worse issues like the raised bezel or dead pixels.
Sent from my HTC Sensation using xda premium
If I only had the slight screen rise I would probably keep it, but I have a creak on the right that is loud and driving me nuts. Sadly, everything else seems perfect - hopefully my next one will be truly flawless...
I'm not. My Nexus 7 looks very well made, and in perfect shape. I've had it for 24 hours.
Is their support 24 hours? I've been busy and finally called. I've been on hold for about 10 minutes and it seems like they're open...
Yea I wasn't going to originally but after the screwdriver fix did nothing, and its basically like a creaky teeter totter on the left and right sides, I decided I should probably RMA. I love the tablet tho. I've used it A LOT since it arrived. It's amazing.
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
AaronDC19 said:
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
Click to expand...
Click to collapse
You can do that? I just figured Google would force you to ship the first one back, even if the second one was worse...
Keeping mine, no reason to return for such a silly non issue. Doesn't effect the use of the tablet at all.
Sent from my Nexus 7 using Tapatalk 2
x4sper said:
Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
Click to expand...
Click to collapse
Me, because both of my Nexus 7s are free of this, or any defects.
Same here. My left side of the screen sticks up a tiny bit, I'm waiting for a replacement but if the next one is worse ill just keep this one and try the washer fix or live with it. I still think it's a great tablet, especially for the price. I'll take this over an ipad costing hundreds more any day.
Sent from my Nexus 7 using xda app-developers app
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
I have the exact same problem, the left side is coming out a tiny bit. when using it i cant notice it, but when i look from the side i can notice it, but its only a tiny bit. im keeping mine, i have no problems whatsoever with mine (apart from that)
I notice it all the time now that I'm aware of it. After playing with the tablet all night, it's like a tick now to check if the left side is staying down or not.
I realize this is a budget device and form factor may not have been a priority but, after choosing the 16gb version, taxes and shipping, I spent over $280 on the Nexus 7. It's not a $199 tablet.
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
05GT said:
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Ordering just a week ago I would have thought I got the latest batch. In my googling though it looks like there is a newer version than what UPS dropped off at my door on 2012-08-31.I believe the relevant info is the SSN on my box an it is C70*
If I had bought this at a brick and morder, I would take it back and exchange it today. Since I didn't and I'm at the mercy of Google and the 3rd party call centers they've hired to handle this kind of think, I'm not sure what I should do.
LaTropa64 said:
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Click to expand...
Click to collapse
They email you the return label and RMA form to print out and let you order a free replacement (actually they place a $250 preauth charge on your card that should disappear after a few days)
You get 21 days to send back the defective unit, but the new one should arrive before then.
Sent from my Nexus 7 using Tapatalk 2
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
alferret said:
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I also ended up with a C8 with lift on the left side, new batch doesn't resolve the issue at all, still luck of the draw whether you will get one that has issues or not.
airmaxx23 said:
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
Click to expand...
Click to collapse
This might work but doesn't help everybody, mine was lifting again after a little bit.
NeoMagus said:
This might work but doesn't help everybody, mine was lifting again after a little bit.
Click to expand...
Click to collapse
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
airmaxx23 said:
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
Click to expand...
Click to collapse
Seperation/ screen lift, is the same thing. Look at the link I posted, you can see my bezel and edge of the screen separating. If it worked for you, thats awesome like I said it worked on one of mine for a little before seperating again. It isn't a permanent fix for everyone
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Send it back and get a replacement
Sent from my Nexus 7 using Tapatalk 2
ManBearPig618 said:
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Click to expand...
Click to collapse
Quoted for the absolute truth. :good::good::good::good::good::good:
Wow isn't this like the one thousand thread about screen separation?
Sent from my SPH-L710 using xda premium
I have the same problem. C80...
BUT:
I really don't think that thigthening those screws or adding the missing ones is a good choice here.
If you consider that Asus leaves those screws out of the device on purpose than there can only be one reason:
To me it looks like the display is to big for the frame it might just be 0.1mm or less.
Leaving the screws out will then avoid to add pressure on the display due to pushing it into the too small frame.
That could be the reason that not every device in a batch is bad. They just have a couple of bad positions at molding where they get too tiny frames, the others are OK.
...my 2 cents...
I will keep sending mine back until I get one without missing screws.
Edit: or the two outer screws are too close together. This would even make more sense.
I have exactly the same problem with my Nexus 7. It's an C80. Otherwise the tablet just works perfect.
Is it possible that the screen can break in the future because of that separation? Had someone recognized that the gap got bigger at the C80?
Thanks for your answers.
I'd say if you don't push it down/flex the glass you will be fine.
Yes it is and it is ot covered by the warranty if the screen cracks. Ask for replacement
Sent from my Nexus 7 using Tapatalk
Just got a new one ordered. Screen issue and the WiFi is messed up. Not sure if I messed it up but the wife's n7 gets way more signal. I got a c60 from Ireland.
I noticed this after i used it for a few days, it happens RIGHT where it gets hot on the back, it sticks to something inside and then comes off, hence the click/sticky sound. This is ridiculous. Anyone else have this issue?
https://www.youtube.com/watch?v=uvM86LO6Fdo&list=UUh0w9UCsW4rJNRvOxLwV9qQ
On the phone with HTC, they tried to turn it into something I DAMAGED on the device, i wasn't having that. They shuffled me off to the tech support and there i demanded to speak to a supervisor. Finally I got an RMA and shipping instructions. Shipping this guy back tomorrow, so so so mad and disappointed at this device.
reinert012 said:
I noticed this after i used it for a few days, it happens RIGHT where it gets hot on the back, it sticks to something inside and then comes off, hence the click/sticky sound. This is ridiculous. Anyone else have this issue?
On the phone with HTC, they tried to turn it into something I DAMAGED on the device, i wasn't having that. They shuffled me off to the tech support and there i demanded to speak to a supervisor. Finally I got an RMA and shipping instructions. Shipping this guy back tomorrow, so so so mad and disappointed at this device.
Click to expand...
Click to collapse
same here at the same spot. I think I will RMA tomorrow
Not happening here, thank goodness. I have the very same model, granted just had it for 1 day (and not planning on "keep exploring" until I might actually reproduce the issue). :fingers-crossed:
Same issue new 32 gb white just got it hours ago. Also it is taking 10 hours to charge... really?
Now I finally understand what everyone means by a clicking sound... I'm on a black 32,nothing at all like that. Bummer bro
That definitely sounds like a defect. Thank God mine doesn't make that sound.
I bet after it gets really hot it might be melting something structural in the back. I don't have the issue, but maybe I haven't warmed it up enough.
Sent from the future...
The mine doesn't make that sound
I noticed that mine made the same noise, but it sounds like some adhesive is trying to stick, but is not strong enough. That would also explain why the sound comes when letting go instead of when pressing the device. So I pressed the back firmly. Now the sound is gone and I think the flex has become smaller too (could be placebo)
Message has been Baconized
I agree with Gormsen. Sounds like double sided tape that is just not sticking. The back seem super thin and that probably all that keeps it flat in the middle. I do have the flex but no noise yet...
It must be some adhesive melting when it gets hot, which causes it to unstick.. pretty pathetic.
jaju123 said:
It must be some adhesive melting when it gets hot, which causes it to unstick.. pretty pathetic.
Click to expand...
Click to collapse
Or, it could be that it's thoroughly pressed upon manufacturing. Pathetic? Nah, all products have some production errors.
The good thing is that we should be able to fix this, if we pull of the back cover, apply some stronger double sided tape and the put the back cover back.
We can do some hardware modifications, am I the only one who's excited about it?
Also with the extra space (due to the flexing) we will be able to fit a bigger battery, if one is made
Message has been Baconized
Gormsen said:
I noticed that mine made the same noise, but it sounds like some adhesive is trying to stick, but is not strong enough. That would also explain why the sound comes when letting go instead of when pressing the device. So I pressed the back firmly. Now the sound is gone and I think the flex has become smaller too (could be placebo)
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Not placebo. Mine was very bad to begin with. Several places on the back could be pressed in with a light finger and under the camera I had that sticky click. I did as you and literally pressed the tablet together firmly at all places. During this process there were several clicks as if the whole thing settled properly. Result. Zero flex and it now feels totally solid all around the back. I'm totally happy with it now since I have no noticeable lightbleed and everything works as expected. Good times! ?
Laz35 said:
Not placebo. Mine was very bad to begin with. Several places on the back could be pressed in with a light finger and under the camera I had that sticky click. I did as you and literally pressed the tablet together firmly at all places. During this process there were several clicks as if the whole thing settled properly. Result. Zero flex and it now feels totally solid all around the back. I'm totally happy with it now since I have no noticeable lightbleed and everything works as expected. Good times! ?
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Sweet Ladies and gentlemen.. We have a cure
Anybody else who can confirm this?
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Gormsen said:
Sweet Ladies and gentlemen.. We have a cure
Anybody else who can confirm this?
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I noticed the sound when i unboxed it. Have tried to do so. But seems like my stick is not strong enough, and the sound remains. If this is really a stick issue. Then maybe try to heat it up and push the back hard to stick properly may solve the problem. Anyway I have initiated RMA so really dont want to fix it lol. fingercrossed to get a good device.
This isn't really anything new as my Nexus 7 was the same back in 2012. I gave it a good squeeze and its still creak free to this day. I did the same with my Nexus 9 and can confirm that I don't have any creaking, although mine didn't have that much creaking to begin with anyway.
Sent from my Nexus 9 using Tapatalk
I'm glad the op doesn't have the nexus 9 anymore.
chefdave12118 said:
I'm glad the op doesn't have the nexus 9 anymore.
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Hi
reinert012 said:
I noticed this after i used it for a few days, it happens RIGHT where it gets hot on the back, it sticks to something inside and then comes off, hence the click/sticky sound. This is ridiculous. Anyone else have this issue?
https://www.youtube.com/watch?v=uvM86LO6Fdo&list=UUh0w9UCsW4rJNRvOxLwV9qQ
On the phone with HTC, they tried to turn it into something I DAMAGED on the device, i wasn't having that. They shuffled me off to the tech support and there i demanded to speak to a supervisor. Finally I got an RMA and shipping instructions. Shipping this guy back tomorrow, so so so mad and disappointed at this device.
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Yes the exact same thing happens here, I've not played any games or had the device become hot, just expect it was like it from the start. This is typical HTC build quality, reminds me very much of the HTC One X and it's plastic back, just all done a bit cheaply.
In the iFixIt pictures there doesn't appear to be any sticky pads in the location this is happening, so it is probably just sticking unintentionally to the smooth plastic of the stick on NFC antenna in that location. As the whole back cover seems to default to be floating away from the internal chassis by a couple of millimetres, again typical HTC lack of attention to detail, then the back is going to do this, become depressed and sometimes stick to pop out again making a noise.
I'll personally live with it, it is a bit annoying, and I'd expected better at this price point, but it doesn't affect the functionality.
Regards
Phil
Firm press between both hands is the fix. You will hear and feel it lock. There are back clips that are not seated. Mine is solid and click/creak free now.