Have I got a bad device - Nexus 7 Q&A, Help & Troubleshooting

I got my nexus 7 today only started using it past 30 mins as I've been in work the screen looks good doesn't look washed out but does t look as good as my nexus s doesn't bother me one thing that does tho is when I press on left side of screen it makes some sort of click but I can't see the screen lifted or anything as people have said.... no distorted mic too
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That is an extremely difficult read since you didn't use any punctuation. If you don't feel comfortable opening the device up to check the screws then RMA it.

Really sorry , easier when I use my PC first post from my nexus 7. The clicking went but I found out its the selotape that they cover the board with so it is the sponge as some people have said. I tightened the screws and screen feels the same as my right side now
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Sounds like the device is fine to me. If you're not having any problems then you're good.
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Related

Loose Back Cover

Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Uh, considering how many antennas attach to the back, I think you may want an RMA. no, it shouldn't feel like that.
-Ara
BushyBollocks said:
Is anybody else's back cover on their nexus 7 loose? The back cover on mine is noticeably loose on the right hand side in that when I squeeze or tap it I can hear it make contact with the front.
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Yes one of my n7 back cover was way loose on the top and I exchanged it. It shouldn't be loose like that and it should be closed tight at all spots.
Before returning it, I'd take it completely off and try to reseat it first. Then if it's the same, return it.
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OK. Sounds like I'll have to exchange it. Thanks for all the replies. Surprised that there wasn't another thread on this topic...
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Gap between top bezel and glass

Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
Sent from my Nexus 4 using Tapatalk 2
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We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.

Dead touxh zone on sxreen

As you can tell right where my c and f are on my keyboard I have a dead zone . it looks fine no cxravks or anything and looks great the pixels look good . but its just typing it doesn't recognize now . is this the digitizer ? Also has anyone else had this issue or am I the first
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Sent from my Nexus 4 using xda app-developers app bbl
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Did you drop it or something ?? Good luck fixing it
sent from my blazing fast...... GT-19000..
Any water damage?
Sent from my iPad 4
No water damage . but I have had it apart a couple of times . just really weird .notice in the picture its reading xv00 and yv00 that's when I hit the dead zone . I'm pissed this us my 5 the phone this year .htc raider the screen messed up and went through 3 loud speakers.HTC onex had black screen of death took it apart and when out back together it worked but u lost my mic chip.then the htc one s that I hard bricked by trying to make it s-off and tring to get supercid out of a terminal and no ADb bad idea . then now this nexus . the back glass smashed and now the dead zone .
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WoW dude u really are out of luck
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Like should I take it apart again and see I'd there would be a connecter loose or something
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raidrom said:
Like should I take it apart again and see I'd there would be a connecter loose or something
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I just find it odd that its only one specific section dead without any obvious damage... Something similar happened to my old Atrix, dead section of the screen. My dad dropped it in a cup of water and then gave me the phone . I guess you could give that a shot, although I think if a connector was loose it would have more issues than that little spot. Next step after that is RMA I guess.
lopezk38 said:
I just find it odd that its only one specific section dead without any obvious damage... Something similar happened to my old Atrix, dead section of the screen. My dad dropped it in a cup of water and then gave me the phone . I guess you could give that a shot, although I think if a connector was loose it would have more issues than that little spot. Next step after that is RMA I guess.
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To far for RMA after the back smashed
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No luck? ... Do you have insurance ?
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[Q] Will Google RMA if screen was replaced?

I replaced my screen. And now I am experiencing problems with battery life, and in need of an RMA. My question is how closely does Google look at the device that are shipped back, will they notice that the screen was replaced? I also forgot to put back the blue tab that was connecting the battery and holding the antenna down in place. Will they take the phone apart and find out I had disasebmled it? Also there is a small gap at the bottom between the bezel and the left screw. I think its due to one of the clips not connecting correctly. I could probably fix all those things but I lost my T6 screw driver, so should I worry about any of those things?
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Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
Wisefire said:
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
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Thank you for that answer that's why I would like to know if anyone has already tried this
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Anyone??
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Help me
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Back letters falling off

I'm just curious, has anyone ever gotten their Nexus letters at the back removed, as in the shiny black vinyl that covers them? The letters N, E and X were completely peeled off in my case in a matter of weeks when I was holding it, along with the adhesive.
Sent from my Nexus 7 using xda app-developers app
Nope, but I've had a case on it since day 1...:thumbup:
Odd. Hasn't happened to me. (Happened to every BlackBerry Curve 8520 I had, though. Damn, that phone sucked.)
Wonder if it's affected by how you hold it. Definitely return it anyway.
Wait, I didn't even know that could happen, I though they were like part of the plastic.
You got a picture of it?
Do you have a wireless charger?
I have one and I have noticed that after charging it is kind of warm on the back and I have to wipe some kind of stain around some off the letters. Now that you mention your letters falling off it gets me
thinking that the glue could be melting away or something.
My N7 is only 7 weeks old and I'm using a Fatboy pillow for charging.
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I had this same problem just a few days ago I noticed like a sticky residue seeping from the letters on the back and part of the letter lifting. I just removed all the sticker and cleaned away the sticky residue 'see attached pic' I actually prefer it without glued on sticky letters. Looks good I think.
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Wireless charging here and my letters are falling off now also.
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I use the wireless charging feature as well - no issues, and it spends all night - every night - on the charger.
I didn't know that there was plastic in the letters to make it shiny. When mine finally fall out on their own, I think I'll get some model paint and paint the letters in white. Or maybe bright red. Just to be different.
Really? They fall? lol, I though they were pretty much part of the case :b
oldtimer42 said:
Wireless charging here and my letters are falling off now also.
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Wow I didn't even know this was possible. Makes me not want to use wireless charging if it's going to destroy the design of my device.
Dr0iD9 said:
I had this same problem just a few days ago I noticed like a sticky residue seeping from the letters on the back and part of the letter lifting. I just removed all the sticker and cleaned away the sticky residue 'see attached pic' I actually prefer it without glued on sticky letters. Looks good I think.
Sent from Nexus 7 (2013) using XDA Premium
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It really looks good, haha It's not that I want mine to fall but, if it happens, I won't be mad at all
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Been using wireless charging from the day I got it and the letters are still firmly on there. Touchscreen though, now thats another issue.
NekroWolfen said:
Wait, I didn't even know that could happen, I though they were like part of the plastic.
You got a picture of it?
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Yup, it looks like this. I was thinking about removing the rest so it looks uniform again the hollow letters do look nice, though. I don't own a wireless charger so I don't think that's the issue.
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cesarmanilla said:
Yup, it looks like this. I was thinking about removing the rest so it looks uniform again the hollow letters do look nice, though.
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cesarmanilla said:
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Sorry about the double post. Stupid tapatalk :c
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Wireless charger, same problem here.
Now that you mention it and I saw the picture, you're right, the hollow letters doesn't look bad.
cesarmanilla said:
Yup, it looks like this. I was thinking about removing the rest so it looks uniform again the hollow letters do look nice, though. I don't own a wireless charger so I don't think that's the issue.
Sent from my LT26i using xda app-developers app
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No wireless charging here either it's just glued on stickers that are losing stick over time as they heat and cool.
I'ts just like black tape.
Sure it looked cool glossy but doesnt bother me, I just picked out my letters with my nail and cleaned it up.
I like the 'indented' look nexus on the back.
What assembly dates do you have on yours? Perhaps they just changed to a less strong glue or even applied less glue due to the first batches problem of stains/glue residue.

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