Where do I return my Nexus 7 to in the UK? Have the RMA sheet and Google advised use any courier I want to return...haven't said where to though!
Try the address on the play store receipt you got, Ireland or something yeah?
Sent from my Nexus 7 using Tapatalk 2
Related
i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
Sent from my Nexus 4 using xda premium
If you got the bill. Sure.
Sent from my Nexus 4 using xda premium
No, warranty is non-transferable in normal circumstances. Call Google for clarification, though
It was purchased from a T-Mobile store if that matters
Sent from my Nexus 4 using xda premium
EddyOS said:
No, warranty is non-transferable in normal circumstances
Click to expand...
Click to collapse
Why should it? If he owns the bill everything should be okay. Sold a phone once wich still was in warranty period. Just copied the Bill and everything was OK.
Sent from my Nexus 4 using xda premium
Might work that way in the US, but in the UK a warranty isn't always transferable regardless of having the original POP because the device is technically 2nd hand and most warranties state it's for the original purchase only - definitely that way for the company I work for. If the original owner registered the unit for warranty then you're screwed. If not, you might be able to get away with it
I live in the us. Any way to check online?
Sent from my Nexus 4 using xda premium
twolfekc said:
i need to get a replacement nexus because this one has crazy heat issues. I bought it used off craigslist. Can i get a replacement??
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yes you can...I had a similar issue...bought off craigslist...screen had major flicker issues....if you get a hold of the person who sold you the phone and have them give you the receipt..then you can RMA it only through LG because its from t-mobile...mine was bought from google so google has the RMA processed.
Ya bought one from kijiji Toronto on wondering the same thingHe bought his from the play store...
Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
Sent from my Nexus 4 using xda premium
twolfekc said:
Okay so let me update this so i can get a better answer. The phone i am needing a replacement on is a phone i got from craigslist. i don't have the receipt but the phone had never been turned on before i was the one to open the box. I don't have the receipt for the phone. So please someone who had been through this before can you give me some insight
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
If you did not purchase the device from Google Play you'll have to contact LG for warranty service. http://www.lg.com/us/support-mobile/lg-LGE960
If its from T-Mobile call customer care and get a warranty exchange if your phone line has the the device warranty.
Sent from my Nexus 4 using Tapatalk 2
So I got my nexus 4 from eBay it was sealed and is perfect no issues. My question is those that bought the phone from the play store got a certain letter. Does this letter register the phone with Google ? Is my phone registered by signing in or is there a step I need to take ?
sent from one of the NEXUS twins 4 or 7.....
What letter? There wasn't a letter included! Only paper is the receipt unless you're talking about the login when you first boot up the device. Should be able to just start it without any problems
Sent from my Nexus 4 using xda premium
zephiK said:
What letter? There wasn't a letter included! Only paper is the receipt unless you're talking about the login when you first boot up the device. Should be able to just start it without any problems
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Ahh that's just a Google play receipt. Now I see. Yes I obviously don't have it that shouldnt be a problem right? Phone is mint
No issues at all
sent from one of the NEXUS twins 4 or 7.....
Well no receipt no warranty as eBay won't be classed as proof of purchase even tho phone is in warranty
Sent from my Nexus 4 using xda premium
just have the seller transfer the warranty to you.
You still have the 1 year warranty from LG but not from google/play store. You have to contact LG for any warranty work. I have no idea if you need to register or not. I never registered the phone and was still able to get a warranty replacement but I bought from the play store.
I got mine from eBay when i tried to RMA they denied it first cause it was not purchased derectley from them then i claimed that it was a gift i contacted the eBay seller and he was able to transfer the ownership to me so its YMMV thingy good luck
Sent from my Nexus 4 using xda premium
Can you describe how to do this warranty transfer? Guy from ebay said that he is going to give me delivery note from google play and this is enough for me to get warranty if needed.
So I received my nexus 4 about a week ago, and have been loving it ever since. Just the other day (I believe it was Thursday) I wake up and check my phone, and notice a dead pixel! So later that day I call Google inquiring about a RMA, but since I bought the device off of Swappa and was not the original owner, I could not get the RMA. I contacted the seller of my phone and he called Google, the lady on the phone/email told him that a "specialist" was working on my case, and this was two days ago. So basically what I'm asking, has anyone gone through something similar? Any ETA on when this specialist's work will be done?
Sent from my Nexus 4 using xda app-developers app
It happened to me with a nexus 10 I got it from Craigslist but all they ask me was for the Original email that unit was bought it took like a week to get the replacement but they will put a hold on your Google wallet when they receive the device they release the founds sorry but English is not my language I hope it helps
Sent from my Nexus 4 using xda premium
Alright , I called Google again and they didn't know anything of it, is there anyway I can transfer ownership without involving the seller?
Sent from my Nexus 4 using xda app-developers app
Be patient mine took like 3 weeks but it was my fault since I didn't call them for a week after they ignored me.they require some info about the original owner they asked for name email and order number the eBay seller I bought from was cool to give me the info. They contacted him I think to make sure if he OK with the transfer. Even if Google deny u RMA lg should cover you
Sent from my Nexus 4 using xda premium
Who do I contact to do this as I'd like to change my ownership too
Sent from my Nexus 4 using Tapatalk 2
FraserCarter said:
Who do I contact to do this as I'd like to change my ownership too
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
You have to call Googles RMA number and they will redirect you to the RMA specialtists who will then contact you through email for the necessary info and then they'll send you a link to buy the RMA. The whole process to change ownership and buy the RMA took one day and the RMA shipped the next morning, overall it was a surprisingly smooth process.
Sent from my Nexus 4 using xda app-developers app
The guy that sold me a nexus ignored all my communications. Google will not do anything to help you in this situation. They only transfer ownership of you have the original purchasers info.
I ended up sending it to LG for repair and had to go out and buy a GS3 as a temporary phone in the mean time. (~2 weeks to get your phone back from LG )
Sent from my SGH-T999 using Tapatalk 2
Is thefe ANHWHERE to buy the orb for worldwide shipping? Im in ireland
Sent from my Nexus 4
Not at the moment no, unless they start cropping up on eBay.
Alternatively you can ask a fellow forum member if they can get you one? Or not sure how the USA Google Play store works, but order from there and using a third party shipping company to get it delivered to an American PO Box and they ship it out to you.
Nowhere currently in UK to buy
Sent from my Nexus 4 using xda app-developers app
Hi
If I order nexus 4 to hotel in vegas from google play store, is 349$ the total that I would have to pay or is there some extra tax?
Also, if I bought it there and brought it to where I live in europe where google play is not supported in my country - how would warranty be handled?
Thanks
No the warranty will be in the country of purchase !
nitrub said:
Hi
If I order nexus 4 to hotel in vegas from google play store, is 349$ the total that I would have to pay or is there some extra tax?
Also, if I bought it there and brought it to where I live in europe where google play is not supported in my country - how would warranty be handled?
Thanks
Click to expand...
Click to collapse
You have to pay for shipping. Shipping is about $16-$17.
Sent from my Nexus 4 using Tapatalk 2
I think my total for the 16gb was $386 due to tax and shipping
Sent from my Nexus 4 using xda app-developers app
Ya that's right
Sent from my Nexus 4 using Tapatalk 2