It appears that new issue with Hotmail over EAS (Activesync or Active Sync) has arisen in the last few months during Microsoft's updating of the Hotmail servers. This is an issue that is already being discussed in certain Android-specific forums here in XDA (and here), but I thought it would be a good idea to get a Windows Mobile 6.5 discussion going.
And here is a link to a BIG discussion on Answers.Microsoft.
The problem began a few days ago with my HTC Whitestone (Verizon Imagio). I'm running WinMo 6.5 with an NRG ROM. My PC is Windows 7. I sync my Hotmail email, contacts, and calendar over the air via EAS and notes, Onenote, and tasks via USB with my PC, so, I have two Activesync relationships in my phone. Whenever I try to sync to my PC via USB, I get the following message:
"There has been a change made on your server that requires you to re-synchronize all items on your device. All changes made since your last successful sync will be lost. Do you wish to continue?"
And the following support code: 0x80883001
This error message and support code are in reference to the Exchange account (over the air for Hotmail), not the PC account via USB. I have tried the following fixes, all to no avail:
Selected "Yes" after receiving the error message.
Deleted and recreated both accounts.
Created the Exchange account with a different server as suggested in one of the XDA threads above (in my case it was blu-m.hotmail.com)
Unticked "Enable faster data synchronization" in Start -> Settings -> Connections -> USB to PC.
Any suggestions?
Related
Hi, I've got an Xda IIs and i'm thinking about introducing acouple into my workplace, but i was wondering if it is possible to sync them with the exchange server here..
What i'd be wanting to do, is to log in either via gprs or a wi-fi hotspot, connect thru a vpn connection to our local network, and be able to change diary entries, access email, etc. on our exchange server.
Has anyone been able to do this?
How is it done?
Works beautifully for mail, diary, and contacts.
Connect your XDA to your desktop then got to activesync.
Options
Check "Enable Sync with server"
"Configure"
Setup synced data as required
then click "connection" fill out all fields.
Remember that if you are using ssl you will need to install the appropriate certificate on each XDA.
Cheers,
M.
PS Server Sync works over WLAN/BT PAN/Activesycn/and GPRS
Fantastic! Thanks!
Just wondering now, I suppose I have to run activesync on a non-NAT IP computer - ie one of our servers, yes? (for a/s via GPRS to work)
so... how does that work? forgive my newbieness... I've only ever a/s'ed via my usb cradle....
no, when you do server syncing, the exchange server 2003! speaks OMA (outlook mobile sync) an http connection to your mda/xda.
cool - thanks. One last thing - the calender that will be syncing is NOT the user's calendar, but a public calendar. can A/S sync this instead of the user's calendar?
EDIT: and we use exchange 5.5 - does outlook mobile sync work with that?
just wondering if anyone has had any luck with this.. it has been about 4 months... thought there might have been some new software that would do it...
Been playing with a couple of T-Mobile Wing devices for evaluation as an offered product for our corporate customers...
My team has found a few flaws right out of the box everyone should be aware of:
1. Attachments sent from Outlook 2003 to a POP email account accessed by the Wing will not show up on the wing unless the user who created the message and the attachment selects "Plain Text" in Outlook. Very annoying for all Outlook based companies.
2. File Explorer will not connect to any network resource via Wi-Fi even if the user puts in an explicit IP address and share name as follows: \\10.0.0.7\SharedDrive
Permissions on the shared folder do need to be set to Everyone and Full Access if the device accessing the share is not a domain user. None the less, the Wing will respond with "The network path cannot be found" despite being pingable from the device hosting the share.
3. Synchronizing contacts and email to Outlook via ActiveSync and a USB cable has been quite reliable with no observed limitations however synchronizing a calendar for 3 months forward & back is simply not possible. It'll hang ActiveSync (wcescomm) on the host PC every time even with as few as 20 calendar entries in Outlook behind and ahead of the current date. This was tested very thoroughly on Windows XP, 2000 Pro and Vista with multiple Wing devices as it was a deal killer for our customers.
So far we're holding off on allowing these or recommending these to our users. We still recommend the XDA IIs for people that really need this type of functionality.
I have tried to sync with XP SP2 and Vista. In both cases ActiveSync connects and I can actually browse the files and folders on the PPC from my desktop PC. I can also sync to Exchange, but it refuses to sync with my desktop. I tried removing the Exchange sync but that did not work. On my XP system I get the following error:
---------------------------
Microsoft ActiveSync
---------------------------
The server could not be reached. This can be caused by temporary network conditions.
Support Code:80072ee2
---------------------------
OK
---------------------------
All the information I have found on this error relates to issues with the Exchange sync, but I do not have problems with Exchange sync.
I have also tried unchecking "Enable advanced network functionality" in the USB to PC settings without any luck.
I can also install progs via ActiveSync but I still cannot sync my contacts, calendar, etc. with my desktop PC.
My bootloader is v1.00 on both phones. Is there any other info that would be helpful?
I have attached my selections file for the ROM I generated. I am using BuildOS from 12/17/2007, but I have tried earlier versions as well and had the same problem.
I would really like to use WM6 but if I cannot sync with my desktop it is pretty useless.
Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.
I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
I'm getting this error.. 0x85010014
Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.
Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.
I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?
The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.
Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do
Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.
I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.
Device: HTC S620 (Tmobile Dash)
OS: Windows Mobile 6.5
Rom: 3VO.2.50.080809
Problem: Email messages does not download to the phone from my company's MS Exchange server. During sync phase, the device 'sees' the messages on the server but it does not download to my phone, no error message. It was working fine but all of a sudden it did not. I checked the setup such as server address we use owa.mycompany.com, SSL enabled, login, password nothing has changed. I deleted the server from Activesync and setup again still no go. My other Hotmail, Gmail, calender (sync via usb to my pc) works fine. Few of my fellow workers with iphones and other WM phones also have problem downloading, only the blackberry folks had no problem. My IT guy said he didn't change anything (I am not sure I believe it). If anyone can help shed light on this problem I can finally get some sleep trying to debug this .
*** New Update ***
I was able to download my messages if I config my Outlook to keep emails on the exchange server and not download to my local PC. There seems to be some conflict.