Database Users

SBS2003 server can't get mail

I have an xda2 and was always able to collect my email from our Windows SBS2000 exchange server using VPN. Now we have upgraded to Windows SBS server 2003 we cannot get mail.
We are able to log onto the VPN.
We can even use the terminal services and see the server screen, but we cannot download mail.
If we try to get mail we get the following message:-
"Messages cannot be downloaded to your mobile device. Make sure you are connected and your e-mail account settings are correct . Then, try to download messages again"
The email settings we are using are the same as those that worked with SBS2000 server.
Can anyone help please
Thanks
Sam

From what you wrote I have gotten this...
1. Using VPN to connect to work network.
2. You can access resources on work network, proving the VPN is working.
Now, how are you connecting to get your mail? POP, Exchange Mobile???
I am going to assume you have a reason for not just using Exchange Mobile via Internet, such as don't want external access to Exchange box etc. etc.

sbs2003 mail access
I am using pop3 to access.
This was the way I accessed with SBS2000 with no problems.
The settings of my XDA2 are:
email address: [email protected]
user name: [email protected]l
password: mypassword
account type: pop3
incoming mail: servername
outgoing mail: servername
When I ask it to get mail GPRS is loaded and then VPN is loaded
then I get "connecting" then after a period I get the above error message.
If I leave the email prog and go to Terminal Service I connect and see my login and I can log in.
Sam

pop3 isnt enabled by default in sbs 2003, check settings in exchange admin and in services to make sure youve got the pop3 service running

sbs2003 mail access
Thanks for your help. Pop3 was not started, and WILL NOT START I do not know why. It says look in the Event viwer but no errors appear there.
I have started Imap and that has worked and I am receiving my mail. Thanks for your help.
Sam
PS in your first email you refer to Exchange mobile via the internet.
Isv this a big deal to setup and what are the advantages.
Again thanks for your help. If you are busy please do not bother to answer the PS. I am gewtting my mail so all is ok
Thanks again
Sam

I had it working pretty much straight away, OMA is another thing. Ultimately, we moved on from Exchange Mobile as it didn't offer real-time push capability (unless using SMS).
We now use Pylon Anywhere and couldn't be happier. Not only does it do everything you want, it only costs $654 US for five users. It works with Pocket PC, Palm and Symbian (amongst others) based devices.

How to get into my company E Mail thru VPN using 8125

I can get into my company e mail thru my laptop using Cisco VPN (soft token) Is there an easy way (step by step) to set up my 8125 to access my company e mail ?

Is your company running on Microsoft Exchange? If so, there may be no reason to sync across a firewall. It seems to be standard in recent versions of Exchange to expose a PDA sync interface outside the firewall. Let me know if you are in this situation and I tell you how I did it.

Yes Microsoft exchange

I have my 8125 sync'ing directly with exchange. Here's how.
Install ActiveSync 4.2 and follow the instructions for sync'ing. Cisco VPN interacts badly with ActiveSync, so disable the VPN if you have trouble sync'ing. The problem shows up as things hanging while trying to connect.
Once you are connected, add an Exchange server to ActiveSync. Put in the info for your company's server. If you have more than one, use the one that has an https interface that can be accessed from outside the firewall.
ActiveSync will try to start Outlook, which may fail if you are not connected to your VPN. Just click "work offline". You will also get an "unable to connect" message on both ActiveSync and the 8125. Ignore it.
Once you have changed the settings and a sync has been completed, disconnect the phone from the computer. It should sync directly via the GPRS network to an external interface on your Exchange server. Let me know if you run into problems.

Sprint Mobile Email Problems

I recently tried to install Sprint Mobile Email on my Mogul to have it push email from my desktop Outlook program like the old Business Connection software did. I installed the desktop client and got it set up but when I try to register the device itself, it gives me an error. "Error S7122: Cannot connect to the server. Please check your connection and try again."
Anybody got a clue how to fix this? I can tell you that after 7 hours (yes, 7 hours) on the phone with 6 different people on 2 days, Sprint has no clue at all.

AdamLeonard said:
I recently tried to install Sprint Mobile Email on my Mogul to have it push email from my desktop Outlook program like the old Business Connection software did. I installed the desktop client and got it set up but when I try to register the device itself, it gives me an error. "Error S7122: Cannot connect to the server. Please check your connection and try again."
Anybody got a clue how to fix this? I can tell you that after 7 hours (yes, 7 hours) on the phone with 6 different people on 2 days, Sprint has no clue at all.[/QUOTE
Are you trying to get your business email from your outlook or are you just trying to get emails from other accounts pushed onto your phone like hotmail does?
Click to expand...
Click to collapse

I'm trying to push email from my home computer's Outlook application which is hooked up to a POP3 account. I used to be able to do this with Sprint's Business Connection which has a desktop client that interacts with Outlook to push email to the Mogul.
This is the way the new Sprint Mobile Email client is supposed to work too but it doesn't.

I just set up the Mobile email settings on my Mogul to access my POP3 directly and it worked smoothly. No desktop app, no funny settings. Configred my POP and SMTP servers and it was done. Created an account called POP in poutlook and it pushes from my webmail server just fine.
One thing I do have on my desktop Outlook is to leave a copy of the mail on the server so it doesn't pull it before Sprint pushes.

Syncing and Exchange Server

Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.

I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.

Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?

I'm getting this error.. 0x85010014

Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.

Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.

I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?

The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.

Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do

Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.

I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.

Nexus & Exchange email

Morning - looks like I am one of the few in the Uk to have got my Nexus - arrived yesterday morning complete with engraving on the back.
As an aside the DHL tracking on the web still shows as only "shipment details received"!
The reason for my post is getting email from my Exchange server - it all works fine with my iPhone and Hero, but when ever I try to connect with the Nexus I keep getting "Setup could not finish - Unable to open connection to the server"
I have tried Touchdown and it is also upable to get the activesync profile from my server! gets a Error 500:
Is there something simple I am missing? I am able to browse the wen and get my gmail on the device but no exchange!
Any help would be great
Thanks
John

I have been able to use both the Android mail connection & Touchdown to connect to my hosted Exchange server (2007) using SSL, I guess as you have connected from other devices you must know the settings of the server.
Are you connecting via Wifi or 3G ?
Shouldn't make a difference, but which carrier are you on & did you get the 3G correct ?
Can you connect to the server on OWA via the browser ?
Good luck

Working fine for me, have you tried playing around with the settings? E.g. mine doesn't work unless I've checked the SLL box (but not the accept SLL certificates box), and make sure you precede the username with domain\

tried on both 3g and wifi - both no joy
just been looking for roadsync on the market and I don't appear to have any paid apps either...
been using an O2 sim just putting my orange sim to see if it makes a difference but doubt it will as wifi doesn't work...
stumpted!

I originally had a problem connecting with the native activesync with a similar error, however touchdown worked fine. I would try touchdown quick config and see if it can figure it out. You also might need to look at the certificate options under touchdown. Forcing that might help.

I have tried again with Touchdown - and managed to capture these results from the log:
I have reset my hero and reconnected to my exchange server and it connects fine...
I have called HTC to arrange a hardware replacement but the guy on the phone didn't seem to know what he was doing.
Checking Certificate...
Checking ActiveSync with SSL...
ActiveSync location returned HTTP code 500 : ( The request was rejected by the HTTP filter. Contact the server administrator. )
ActiveSync Version :ActiveSync ERROR :500
Trying activesync protocol 121...
ActiveSync provisioning returns HTTP:400
Error provisioning ActiveSync: Policy status is 0
Trying activesync protocol 2.5...
ActiveSync provisioning returns HTTP:200
ActiveSync provisioning success
The following policies have been requested :
- Allow Simple password
Refreshing AS folders
Error refreshing folders
Socket is not connected:Exception performing request
ActiveSync version check returned negative, but still trying for 12.1
Checking 2007 with SSL...
attr value delimiter missing! (position:START_TAG <HTML dir='null'>@2:11 in [email protected]) for operation: Subscribe-> Error renewing a subscription
Socket is not connected for operation: Subscribe-> Error renewing a subscription
Checking 2003 with SSL...
Checking 2003 without SSL...
Socket is not connected:Exception performing request
Would welcome any help from someone wiser than me
Cheers
John

How did you capture the log from Touchdown?
I'm using Touchdown here as well and have no issues to speak of. From what it looks like it might be something server-side?

Quick connect in touchdown captures the log as it tries to connect.
I agree it all points towards a server issue, but what is different between the nexus and the hero? I have reset my hero and reconnected with the standard android active sync connnector and it works fine. I use a neuxs with the exact same settings on either touchdown or the android connector and it fails!
It is driving me mad - I have synced my outlook contacts with my gmail account so I at least have numbers etc. but without email this phone is going to end up on ebay real fast
John

Not sure, but have you set the simple password in Touchdown? It looks like that is a required policy and if touchdown doesn't report back that it is set you won't be able to configure.

because the hero doesn't support the simple pin I got my exchange admin to remove this requirement for me

An even bigger thing for me was the lack of Exchange Calendar Sync on the N1. Seems a terrible omission when the Droid/Milestone supports it without trouble.