How to get into my company E Mail thru VPN using 8125 - 8125, K-JAM, P4300, MDA Vario General

I can get into my company e mail thru my laptop using Cisco VPN (soft token) Is there an easy way (step by step) to set up my 8125 to access my company e mail ?

Is your company running on Microsoft Exchange? If so, there may be no reason to sync across a firewall. It seems to be standard in recent versions of Exchange to expose a PDA sync interface outside the firewall. Let me know if you are in this situation and I tell you how I did it.

Yes Microsoft exchange

I have my 8125 sync'ing directly with exchange. Here's how.
Install ActiveSync 4.2 and follow the instructions for sync'ing. Cisco VPN interacts badly with ActiveSync, so disable the VPN if you have trouble sync'ing. The problem shows up as things hanging while trying to connect.
Once you are connected, add an Exchange server to ActiveSync. Put in the info for your company's server. If you have more than one, use the one that has an https interface that can be accessed from outside the firewall.
ActiveSync will try to start Outlook, which may fail if you are not connected to your VPN. Just click "work offline". You will also get an "unable to connect" message on both ActiveSync and the 8125. Ignore it.
Once you have changed the settings and a sync has been completed, disconnect the phone from the computer. It should sync directly via the GPRS network to an external interface on your Exchange server. Let me know if you run into problems.

Related

sync diary etc with exchange server

Hi, I've got an Xda IIs and i'm thinking about introducing acouple into my workplace, but i was wondering if it is possible to sync them with the exchange server here..
What i'd be wanting to do, is to log in either via gprs or a wi-fi hotspot, connect thru a vpn connection to our local network, and be able to change diary entries, access email, etc. on our exchange server.
Has anyone been able to do this?
How is it done?
Works beautifully for mail, diary, and contacts.
Connect your XDA to your desktop then got to activesync.
Options
Check "Enable Sync with server"
"Configure"
Setup synced data as required
then click "connection" fill out all fields.
Remember that if you are using ssl you will need to install the appropriate certificate on each XDA.
Cheers,
M.
PS Server Sync works over WLAN/BT PAN/Activesycn/and GPRS
Fantastic! Thanks!
Just wondering now, I suppose I have to run activesync on a non-NAT IP computer - ie one of our servers, yes? (for a/s via GPRS to work)
so... how does that work? forgive my newbieness... I've only ever a/s'ed via my usb cradle....
no, when you do server syncing, the exchange server 2003! speaks OMA (outlook mobile sync) an http connection to your mda/xda.
cool - thanks. One last thing - the calender that will be syncing is NOT the user's calendar, but a public calendar. can A/S sync this instead of the user's calendar?
EDIT: and we use exchange 5.5 - does outlook mobile sync work with that?
just wondering if anyone has had any luck with this.. it has been about 4 months... thought there might have been some new software that would do it...

Syncing with an Exchange Server

Hi all,
my device (iMate Jasjar 1.13.53 WWE on WM5) syncs without problems through my office-pc with the exchange server standing at the office. This is a wired connection, working through ASync 4.1 (USB).
If I disconnect the USB-Cable, hence force the device to sync through another connection, it will try my GPRS-settings. The GPRS-settings work normal for Internet and eMail. After some time of trying I get the error 0x80072EE2 "The server could not be reached. This can be caused by temperary network conditions"
The server is working normal though.
Does anybody have some advice for a newbie (absolute no network specialist). My exchange server administrator is new to this as well. So if I would be able to read into this somewhere, or get some insider tips it would be very helpful and highly appreciated.
with kind regards,
Ruud Westerhout
how do you have the server name entered in the activesync settings?
are you using ssl?
has it ever syncronized w/o having it connected to pc?
does the exchange server have a public IP address?
thanks for fast reply,
as we are a little apart (time-wise) I am at home already and not able to answer all :
my server is at : mail.al????.ru
I was told to sync like :
Server address : mail
This server requires en encrypted (SSL) connection : NO
User name : the one I am allowed with to enter our network
Password : my usual password to enter our network
Domain : al????.ru
Save Password : YES
If there is a conflict : Keep items on my device
Event logging : Brief
With these settings like this, I was able to sync with the exchange server while connected through USB. ASync was getting a special allowence and the Microsoft Firewall Client was disable for it.
It has never been syncing wireless in any way, only USB, in the office.
I presume we have a public IP address, but I should counter ask my administrator about this.
If You have any ideas after reading this data, please shoot ;-)
The answer on IP I will add (or edit) tomorrow.
regards,
Ruud
yeah. it depends. if it is synching through USB, for me it is hard to tell if you are synching directly to the exchange server or to the workstation. if you have a mail profile setup on your machine and you are synching with activesync. on your desktop with activesync does it specifically show that it is synching with your exchange server? actually better yet if you run activesync the screen will tell you the last syncronizations. you will have an "Exchange Server" section and the last time it synched and probably a "Windows PC" section.
If your Exchange Server section has a synchronized time then your settings are correct. (The time should also be the same as your Windows PC time)
If it has something like Never synchronized or something other than a successful synchronization time, then those settings may not be correct or something is not right on the exchange server or network.
So if you do have a successful timestamp for the "Exchange Server" field, then everything on your device is good. The problem may be that either the exchange server does not have a public ip or a dns issue. (you can try to resolve the latter by putting in the IP of the server instead of the dns name in the server field for AS)
If it still doesn't work then it could be a firewall issue in front of where the exchange server sits.
Hi ccisn,
I actually am syncing with 3 different things. My Home-PC, my Office-PC and also the Exchange Server at the office. I get all synced and a correct time stamp with all, this works.
f.e. My contacts are synced with both Home-PC and Exchange Server (not the Office-PC anymore as this is not possible)
So I understand that the settings in my PDA are then correct and I should be searching for the problem in Server, Firewall, IP / DNS Settings.
I will try this idea of putting the IP though (as soon as I will get it tomorrow)
thanks for now,
Ruud
Update :
I inserted the fixed-IP our Exchange Server has into the address field and with this input the server did not even want to sync whilst I have a USB-ASync connection.
Question for my understanding :
Is the following a technical possible setup ?
-At home I connect through USB giving me access to my Home-PC and the internet. The PDA will sync with the home-PC and the exchange server which he will find through the internet.
-At home I connect through WiFi giving me access to the internet. The PDA will sync with the exchange server which he will find through the internet.
-At the office I connect through USB giving me access to my Office-PC and the exchange server. The PDA will sync with the Office-PC and the exchange server which he will find through the office network.
-On the road I connect with a GPRS- (or eventually UMTS-) connection which will give me access to the internet. The PDA will sync only with the exchange server which he will find through the GPRS-connection.
regards,
Ruud
I am sure the problem is, that you cannot sync over the public Adress with the Exchange Server, because there is only Port 25 for SMTP from the internet to the server, and this port is not for Outlook Connection and these things
No company ever had a Exchange all-open on the internet! try to sync within your local network and the internal-name of the server!
Well syncing within the Network works. If I connect with USB to the office-pc I can sync to both office-pc as well as exchange server.
Do I understand correctly that I can forget (not realistic) to sync wirelessly (GPRS, UMTS) while on the road ?
I just hoped that this way I could receive contacts / calender items from my secreatary on the road.
Ruud
The Exchange Server is open on your local network, thats why you can sync. But from the internet, there ist only mail access (and maybe a few other ports that the admins opened) to the exchange.
Talk to your admins, and ask if it's possible to connect with a VPN to your office. Over these VPN Connection you can sync with your exchange.
Ruud Westerhout said:
Update :
-At home I connect through USB giving me access to my Home-PC and the internet. The PDA will sync with the home-PC and the exchange server which he will find through the internet.
-At home I connect through WiFi giving me access to the internet. The PDA will sync with the exchange server which he will find through the internet.
-At the office I connect through USB giving me access to my Office-PC and the exchange server. The PDA will sync with the Office-PC and the exchange server which he will find through the office network.
-On the road I connect with a GPRS- (or eventually UMTS-) connection which will give me access to the internet. The PDA will sync only with the exchange server which he will find through the GPRS-connection.
Ruud
Click to expand...
Click to collapse
Yes to all of the above.
The vpn solution should work too if your environment supports PPTP connections. Most don't and only allow IPSec or L2TP connections which is a whole other mess to get to work on handheld devices.
As to the ports. It a little different for synching with Exchange. It only requires HTTP (80) or HTTPS (443).
If you can use Outlook Web Access then you can sync over the air with your phone. (Assuming that all the Mobile Sync settings are correctly set up on the Exchange server) Which in your case sounds like it is.

Activesync Exchange Help needed

I have always been able to succesfully connect to the exchange server via activesync, whether it be via GPRS or USB. Now I can't, I keep getting the http_500 error.
I have checked and I can log into the exchange server via OWA in either http or https. Have changed my phone to use SSL, not to use SSL, nothing, same error.
Looked at Microsoft's explanation of having a duplicate smpt address, but it can't be, as the server is running Exchange 2003 SP2, so I can't configure or look at the server. I also can't ask IT, as they don't know I have access and even if you ask, they won't know, as mobile devices are not yet supported.
1 - The Exchange Server has to be configured to allow Mobile Devices to connect.
2 - The Exchange server has to be configured to allow push mail
3 - I think you need to install a certificate on the PPC (using enroller, or just copy/paste the **.cer file and open it)
Maybe you don't need the certificate when NOT using SSL, but I think I remember I couldn't get it to work without... So I installed my certificate on my PPC and HAD TO use SSL to get it to work.
However, ...If you cannot even check whether your Sysops allow pushmail/ActiveSync, you are in dire straits.... You have to know that info.

Syncing and Exchange Server

Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.
I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
I'm getting this error.. 0x85010014
Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.
Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.
I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?
The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.
Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do
Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.
I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.

Setup VPN on HD

I am trying to setup a VPN connection on my HD device.
I have imported the .cer file and installed it. Now when i connect to the internet through lets say wifi, I try to connect to the vpn. It does nothing. I have put the vpn settings correctly. Anybody managed to get vpn connections working on wm6.1 ?
I've had my syncing over the air through my VPN for sometime. Are you trying to sync USB or over the air or both?
I am trying to use the wifi connection
Ok I managed to get connected to the work intranet with vpn connection.
Just a question, Is it possible to download my work emails once connected to the intranet ?
Oulook is set up to connect to an exchange server at work.
Any help would be apperciated.
I was able to read my mails when connected to the intranet through vpn connection using PIE ( webmail). How can I setup outlook to get them directly by connecting to exchange server ? Do I need a 3rd party application ? Any expert around ?
I'm not sure I understand your question, but I'll help the best way I can. Your company should have you set up with credentials to log into your VPN, which appears you're able to do. It sounds like your company also has an exchange server wherein you should have an account that stores your emails, contacts, calendar etc... Once logged into the VPN, your phone, if set up through activesync, should check your exchange account for new email. That's the only way I know of to fetch company email and that's the way my company has it set up. If that's the set-up you're familiar with, but are looking for an alternative way to get your company email then I'm not sure at that point, but would love to know if there is.
Xeon said:
I was able to read my mails when connected to the intranet through vpn connection using PIE ( webmail). How can I setup outlook to get them directly by connecting to exchange server ? Do I need a 3rd party application ? Any expert around ?
Click to expand...
Click to collapse
If you can log into your VPN correctly, and your company uses exchange, you can set up activesync to check your exchange server account by going into activesync->menu->add server and supplying your email address, username and password, server address etc...then hit sync and let it do its thing. Once you've done that, you will notice an envelope on your TF3D mail tab, which should say outlook on it and have all of your company mail. I hope that helps.
Sean3 said:
I'm not sure I understand your question, but I'll help the best way I can. Your company should have you set up with credentials to log into your VPN, which appears you're able to do. It sounds like your company also has an exchange server wherein you should have an account that stores your emails, contacts, calendar etc... Once logged into the VPN, your phone, if set up through activesync, should check your exchange account for new email. That's the only way I know of to fetch company email and that's the way my company has it set up. If that's the set-up you're familiar with, but are looking for an alternative way to get your company email then I'm not sure at that point, but would love to know if there is.
Click to expand...
Click to collapse
I am trying to download my work mails using GPRS connection and pocket outlook once connected to the VPN. Any idea how to set that up ? Thank you sean3
Your welcome...what I can do is show you how I did it, and perhaps that might work for you as well. HERE's how I did it through GPRS... And if I go over anything you've already done then please bear with me. I first set up my VPN in settings->connections->connections. I tapped add new VPN and put in all my of my credentials, username, password, host name, ticked PPTP, although your server maybe set up for IPsec/L2TP, certainly make sure which one. Then after putting in username and password and Domain I ticked advanced and ticked the "use server assigned IP address" and also checked Use software compression and use IP header compression. From there I hit finish and got out of setup, which took me back to the page from where I started. At the bottom of that page there is a "tasks" tab and an "Advanced" tab. Click on "advanced" and you should next see "select networks". Click on that and from the drop down box under "Programs that automatically connect to a private network should use:" choose "My Private Network". From there I exited connections and went to settings->connections->"Advanced Networks" and clicked on the GPRS and changed the protocol from "PAP" to "CHAP". My phone wouldn't even try connected to my VPN with PAP checked. After I changed this, my VPN started trying to connect. Ensuring that you've installed your companies certificate, you should be able to connect to your network. Once connected to the VPN, activesync will fetch your email if you have exchange set with activesync on your phone. I was never able to set it up while connected to my computer, for what ever reason I had to configure the server through active snyc on my phone. Once you have done that, hit sync and you should be good to go. Although I had to keep trying to connect my VPN over and over before it finally took.
Thank you again. Do I need to allow pocket pc access on microsoft exchange server ? I have done all the steps you mentioned. Whenever I hit Sync , activesync tells me : server is not reachable. Although i tried to ping the server from my PPC and it comes to be alive replying.And access to the webmail is possible so VPN is working fine. Any more hints ?
First, let's check to make sure you are connected to your VPN over GPRS. When you hit sync look at the status bar at the top of your phone. Press your carrier's connection icon, should be the one next to the battery icon or the speaker icon. A bubble should drop down showing your connections. If you see "My VPN", or if you named it something else, in the bubble then your connected. If your not connected, soft reset and try again. If you are connected then at that it may be a setting issue in active sync. What I did, in activesync, was delete the current partnership with Exchange under menu-options-delete. I then went back and configured the server again, this time checking the SSL box under server address. For whatever reason that worked even though my companies server doesn't require it.
Also, when you configure your server in activesync, you will be be setting up your poocket outlook. when you start configuring the server, the first thing it should ask you is for your email address, and then from there your username password and server info. You do not need to set up your pocket outlook anywhere else, to my knowledge. Once you configure the server with your email info and server info, and you get a successful sync, you should see an envelope in the mail tab on TF3d, and the envelope should say Outlook.
Sean3 said:
First, let's check to make sure you are connected to your VPN over GPRS. When you hit sync look at the status bar at the top of your phone. Press your carrier's connection icon, should be the one next to the battery icon or the speaker icon. A bubble should drop down showing your connections. If you see "My VPN", or if you named it something else, in the bubble then your connected. If your not connected, soft reset and try again. If you are connected then at that it may be a setting issue in active sync. What I did, in activesync, was delete the current partnership with Exchange under menu-options-delete. I then went back and configured the server again, this time checking the SSL box under server address. For whatever reason that worked even though my companies server doesn't require it.
Click to expand...
Click to collapse
The bubble indeed tells me that NSN-INTRA ( Nokia Siemens Networks Intranet ) VPN is connected. However I did no try to delete the partnership with activesync yet. I get a red ! on activesync desktop saying Unable to reach the selected server. Note that my laptop did is not on the domain and I have no access to the intranet through it. Thanks for your collaboration.
Indeed, if your laptop is not set up to connect to the vpn then yes it will give you the red error. Essentially your phone is trying to sync with exchange, but it cannot get through via USB on your laptop. Now of course if you set up your laptop to directly connect to your VPN then your phone will sync properly. In this case, however, if you're looking to sync your phone with exchange via GPRS, then disconnect from your laptop. Do the rest on directly from your phone. Click the activesync icon on your phone, go to menu, options and delete any current partnerships. Then go back to menu, add server, and configure your server there. After you've entered all the email and server info, hit sync on your phone and see what happens. You may need to soft reset. That you have a VPN connection is good. Getting that is from I've found to be the hardest part.
Sean3 said:
Indeed, if your laptop is not set up to connect to the vpn then yes it will give you the red error. Essentially your phone is trying to sync with exchange, but it cannot get through via USB on your laptop. Now of course if you set up your laptop to directly connect to your VPN then your phone will sync properly. In this case, however, if you're looking to sync your phone with exchange via GPRS, then disconnect from your laptop. Do the rest on directly from your phone. Click the activesync icon on your phone, go to menu, options and delete any current partnerships. Then go back to menu, add server, and configure your server there. After you've entered all the email and server info, hit sync on your phone and see what happens. You may need to soft reset. That you have a VPN connection is good. Getting that is from I've found to be the hardest part.
Click to expand...
Click to collapse
It worked !!! Thank you too much! the trick was to softreset the device. Its been like 5 days I did not reset the device. You see HD is not that buggy Many thanks again.
Excellent! Your welcome!

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