I have always been able to succesfully connect to the exchange server via activesync, whether it be via GPRS or USB. Now I can't, I keep getting the http_500 error.
I have checked and I can log into the exchange server via OWA in either http or https. Have changed my phone to use SSL, not to use SSL, nothing, same error.
Looked at Microsoft's explanation of having a duplicate smpt address, but it can't be, as the server is running Exchange 2003 SP2, so I can't configure or look at the server. I also can't ask IT, as they don't know I have access and even if you ask, they won't know, as mobile devices are not yet supported.
1 - The Exchange Server has to be configured to allow Mobile Devices to connect.
2 - The Exchange server has to be configured to allow push mail
3 - I think you need to install a certificate on the PPC (using enroller, or just copy/paste the **.cer file and open it)
Maybe you don't need the certificate when NOT using SSL, but I think I remember I couldn't get it to work without... So I installed my certificate on my PPC and HAD TO use SSL to get it to work.
However, ...If you cannot even check whether your Sysops allow pushmail/ActiveSync, you are in dire straits.... You have to know that info.
Related
I'm trying to synchronizise with the exchange server at my work.
But for some reason it doesn't work. I've filled in everything in the right way (address, domein etc.) the fault code is 80070002.
Can somebody help me with this?
same here at home (no firewalls)
Works fine for me. Exchange server needs just some configuration.
Priit said:
Works fine for me. Exchange server needs just some configuration.
Click to expand...
Click to collapse
What kind of configuration?
First, your Outlook Web Access (yes, OWA!) can not use forms based authentication nor SSL encryption. If you don want to use these (you most probably want to use SSL) then you need to create another virtual OWA directory without SSL and force ActiveSync (and Outlook Mobile Access) to use it.
More information at
http://support.microsoft.com/default.aspx?scid=kb;en-us;817379
Check if you can access OMA (Outlook Mobile Access) using http://yourserver/oma and check also Exchange server logs.
I thought this wasn't supported on WM5 until AKU 2.0 comes out (hopefully soon)
So ur saving I have to turn Forms authentication off and ssl off on OWA for my mobile device to work ?
sounds a bit of a poor show.
I need Forms based auth ideally as it goes through firewalls where as the other type does not.
Ours works here and we use SSL.
For the server name make sure you are using the fully qualified domain name that you use from the internet. IE: mail.domain.com. You don't have to put the /exchange on the end.
username, password and domain are all the same as what you use to log in.
OH, and the certificate you use on the server should be for mail.domain.com and not servername.
Hope this helps.
@spartanrob: DirectPush needs AKU2.0. You have always had possibility to sync manually. Or if your operator provides e-mail to SMS then you have the same functionality already today.
@Karzi:
No, I'm not saying you have to turn off SSL and/or forms-based auth., but you need to create another virtual OWA directory, which does not require SSL and forms-based authentication. You can limit access to this directory to localhost only so there will be no security concerns.
@MrHappy:
Your server is probably set up in that way.
Please go read this it helped me with the same error
http://hardware.mcse.ms/archive35-2005-11-248477.html
Basicly says that you have to download the cert from https://server.domain.com/certsrv then install the certificate on your desktop and your handheld then activesync will work....
I was hesitant but it worked for me.... it changed the path in the cert from my ip to my server.domain.com
I can get into my company e mail thru my laptop using Cisco VPN (soft token) Is there an easy way (step by step) to set up my 8125 to access my company e mail ?
Is your company running on Microsoft Exchange? If so, there may be no reason to sync across a firewall. It seems to be standard in recent versions of Exchange to expose a PDA sync interface outside the firewall. Let me know if you are in this situation and I tell you how I did it.
Yes Microsoft exchange
I have my 8125 sync'ing directly with exchange. Here's how.
Install ActiveSync 4.2 and follow the instructions for sync'ing. Cisco VPN interacts badly with ActiveSync, so disable the VPN if you have trouble sync'ing. The problem shows up as things hanging while trying to connect.
Once you are connected, add an Exchange server to ActiveSync. Put in the info for your company's server. If you have more than one, use the one that has an https interface that can be accessed from outside the firewall.
ActiveSync will try to start Outlook, which may fail if you are not connected to your VPN. Just click "work offline". You will also get an "unable to connect" message on both ActiveSync and the 8125. Ignore it.
Once you have changed the settings and a sync has been completed, disconnect the phone from the computer. It should sync directly via the GPRS network to an external interface on your Exchange server. Let me know if you run into problems.
Hi all,
I am new to the HTC (just got one this week , and would love to get push email working from my Exchange 2003 server.
I have used the reg hack to stop WM5 from requiring a valid SLL cert, and installed my Exchange 2003 server's SSL certificate on my device.
However, when I try to connect, the device keeps prompting me for my password, and does not accept it when I enter it.
I have seen this on other forums, but never seen a solution to it. I would be very grateful for any advice.
Great site btw!
first of al .. you don`t need a reghack to get ssl working..
just look at this site.. for your server..
http://www.visualwin.com/SelfSSL/
follow these steps.. remember.. if your server is avalible under
https://blabla.com/exchange name your ssl certificate: blabla.com
After this go to https://blabla.com/exchange install the certificate in youre IE on your pc..
then in IE tools -- options --- content --certificates -- trusted..
find your certificate and export this on your desktop. now with active sync transport your certificate to your mobile and install it, just with clicking on it.
Now the problem that you have is the auth part on your IIS on microsoft-active-sync virtual directory..
On the default directory set plain , ntlm, and windows intergrated
auth options on..
on the microsoft-active-sync only the plain text and ntml.
If this wont work play around with auth settings on microsoft-active-sync virtual dir.. trial and error.. but somewhere there is your answer and youre problem.
IMPORTANT turn of : require secure channel (ssl) on your server
Windows mobile cannot work with that
Yeah SSL needs to be enabled and setup on the exchange server. Also check your user policys to make sure they are set up correctly. We set up exchange systems daily at work and the most common problem we see is someone has messed up their policys in exchange.
Thanks for the reply's
I have had another crack, but am now getting an error on Activesync when sync'ing:
Support Code: 0x85010014
I am not sure what this points to....
I am still a little confused with my IIS6 authentication settings.
My "Exchange" vdir is set to Integrated and Basic authentication.
My "Microsoft-Server-Activesync" app is set to basic only.
My "OMA" app is set to basic only.
The "Exchange" vdir is the only one set to require ssl connections.
Thanks again for your time.
Fixed it! Followed this guide from Microsoft that helps create an oma directory especially for use by Activesync without using SSL:
http://support.microsoft.com/default.aspx?kbid=817379
Hi,
I have a HTC TyTN ll and I am having problems synchronising my work email.
The server at work has exchange 2003 SP2 and Activesync. We also have both OWA and OMA and I can access these succesfully through the PDA.
The OWA/OMA both use SSL and have a instantssl certificate installed which I have downloaded and installed onto my device.
My credentials are correct, I have recreated the data source and resetted device but..
During snychronisation on the PDA I get the following error:
"ActiveSync encountered a problem on the server" Support Code: 0x85010014.
Following a google I found that this is as a result of having the SSL port 443 defined in IIS for the webmail site. Now if I remove this port I get the message "waiting for network". I have read this is temporary, but I have tried for the past few days and it still doesnt get past this stage. I am using our wireless and the GPRS as provided by orange to connect.
Also removing the port 443 has concequences on anyone else accessing the OWA as it does not work.
Do any of you guys know any ideas on how I can get the PDA to synchronise?
Will I have to first create an activesync partnership with the server?
Many Thanks in Advance
I now recieve the following error on the server:
Exchange Server 2003" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379). For information about how to properly configure IIS to support Kerberos and NTLM authentication, see Microsoft Knowledge Base article 215383, "How To Configure IIS to Support Both Kerberos and NTLM Authentication" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=215383). This issue may occur after installing Windows SharePoint Services on a server running Exchange Server 2003. For information about how to properly configure a server to run both Windows SharePoint Services and Exchange Server 2003, see Microsoft Knowledge Base article 823265, "You receive a "Page not found" error message when you use Outlook Web Access (OWA) to browse the Exchange Server 2003 client after you install Windows SharePoint Services" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823265).
Exchange is installed on an SBS 2003 and I dont believe the microsoft kb is useful for this. Even if it is, I can work around this by removing ssl. However at this point I dont get any errors on the server and all I get from the HTC is "waiting for network". As mentioned earliar.
Any suggestions would be highly appreciated.
Thanks
Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.
I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
I'm getting this error.. 0x85010014
Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.
Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.
I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?
The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.
Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do
Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.
I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.