Database Users

Is nexus 7 quality that bad?

I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...

Don't be, the number of people on XDA are but a small percentage of those that purchase the tablet.
I bought mine very early on, my friend bought his just recently from a completely different retailer and he has no issues.
If you read enough and look hard enough, you may convince yourself something is wrong with your tablet when there may not be.
So get your device, enjoy using it, and is there something really wrong with it if when using it, everything is working as it should?

nope, i LOVE my N7! i use it almost everyday...more so than my acer iconia 10". the N7 is fast, light, and screen is awesome. the ONLY thing i dont like is the non-standard charging "mechanism" that it uses. i hate not being able to just grab a normal micro usb cord and charger and just charging it. other than that...no complaints.

Quality is great.
Go for it!
I've had mine since day one and no problems at all. Not only that, but I've installed it in the dash of my car and it's held up great.

No its no bad. There are defective devices out there. But the quality is not bad f you get a working one. That sorta contradicts its self but you know what i mean.
Sent from my Nexus 7 using Tapatalk 2

When you have 1% of devices that could potentially be lemons... coupled with the fact a substantial amount of that 1% are XDA members... it's easy for a device to look bad when in the grand scheme of things, it's not. Don't get me wrong, I'm not exactly a non-frustrated user. My screen magically cracked today somewhere between me holding it at the kitchen counter vs walking to my car, yet I never dropped it. That doesn't deter me away from buying another one since after all, mine was from the first gen batch, which if an issue is going to exist... it'll be there.

if you picky about minor issue, i think you should wait till at least October to be sure the problem is fixed. My has a minor screen lifted and there is a little static noise when turn the screen on/off. Other than that, it a good tablet. Yeah go for it.

Screen lift is ridiculously common, but that's the only really popular issue. Fortunately, there are flush screens out there, and it's not guaranteed to be a serious problem down the road even if you do get one that's a little loose on the left side.
Although there are fewer reports of lift in C8 units, the underlying cause has not been addressed. There was a big thread about this earlier today.
http://forum.xda-developers.com/showthread.php?t=1856203
I had three units with screen lift and was unwilling to tolerate it, so now I'm waiting to repurchase until they get this cleared up. If you read through the first two pages of that thread you'll find that I asked the first person who claimed to have a flush C8 unit for photo verification, and that photo revealed screen lift. That was disappointing. I was hoping these newer ones with updated packaging were mostly fixed.
Most people who claim to have flush screens haven't actually checked, but that says something about how minor it usually is. Since you ordered from the Play store, you won't have to deal with ASUS if the worst case scenario happens (a cracked screen), and a hair of separation shouldn't prevent you from enjoying an otherwise great device, so long as you're confident in the warranty.
It really is a great tablet. I wish I'd kept my second unit from the Play store, the one with the least separation, because I really enjoyed having it.

droidnext said:
if you picky about minor issue, i think you should wait till at least October to be sure the problem is fixed. My has a minor screen lifted and there is a little static noise when turn the screen on/off. Other than that, it a good tablet. Yeah go for it.
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What is that static on unlock? Mines just developed it. Its really annoying!

RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...
Click to expand...
Click to collapse
Well, keep in mind that when people who are not XDA regulars have a problem they hit up Google and XDA links are generally on the top of the list for ANY Android device, so they come here to ask and/or complain about it. Then you have XDA regulars who tend to be techie types who are VERY picky about having perfection in their toys. So things the average Joe wouldn't even know is a problem can come across like its the end of the world. Finally, as many point out, you only see the problems because people don't generally come here to post "everything's fine" unless they are being snarky (like a thread I posted a while back) or just that rare person who does that sort of thing...usually as a counter balance to all the negative posts.
Sent from my Nexus 7 using Tapatalk 2

RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
Click to expand...
Click to collapse
It's like if you visit a new country and the first thing you do is walk into a hospital... "what's wrong with this country? Everyone here is sick."
This forum is where the few people who have problems gather to discuss them, and they are a very small percentage of Nexus 7 owners. It's just that people for whom the device is working fine don't post every day and talk about their experience, while people having problems do.

Okay, thank you everyone for your replies!
It's a shame but I think what you say is true: even if this is a hi-grade tecnology forum, only the people with problems talk and talk about them, while the people without problems only reply them maybe some times and never talks about that anymore.
Anyway, I kinda hate when you guys say "Mine is ok! only the left side is a bit loose", "Its great! only the screen fails after 2h of use", "Its amazing, yet the screen cracks everytime time I touch it on this sire.."
250~$ is not enough to expect a FULL QUALITY DEVICE? I owned an iPad and a Galaxy Tab and I had never had to expect or to suffer a minor problem, and you're talking about really important screen problems (a curved / loosing side / cracking side / etc. screen has A LOT of more % of cracking, or getting dead pixels, or having another problems).
I honestly don't understand that mentallity. We are not talking about a 5$ device (and even there we could have a discussion), ¡¡its more than 250 dollars!!
I think that if this problems happen is because people accepts it like that.

RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...
Click to expand...
Click to collapse
90% of people in threads whining about issues have a problem. Not anywhere close to 90% of the tablets have an issue.
How many other people are going to read a thread about defects other than the ones with defects?

I got my N7.
C80.. flawless.. perfect.
Nothing more to add. You guys scared me hard for what was I getting.. and at the end, a perfect one .

People seldom post when things are working as they should. However when things go wrong....
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

my c60 is perfect.
Sent from my Nexus 7 using Tapatalk 2

im one of the unlucky ones.
i have blown speaker problem.
its such an unlucky issue.
problem with this is, its not easily detectable.
it was working fine. been using it for exactly 28 days and suddenly the speaker start making cracking sound when volume >40%.
its like a time bom and may happen again even if i get a replacement unit from google.

got c50 nexus 7 should i get a replacement?

Hey all I ordered met nexus 7 about 2 weeks ago and I love it. I do have a slight screen lift issue thought. Not as bad as others that had posted but enough to bother me.
I was reading up on the forums and how people were saying there different models (date manufactured). So I decide to see what number I got. I thought I would at least have a c60 or c70 model but I noticed a c50. I thought c60 was the earliest model?
What do u guys suggest? I during?I'd noticed that when I got it that there was 2 things of security tape on it (very overlapping so it only looked like 1but there was 2) and that there was 2 fingerprints on the copper heat tape next to the battery.
Does anyone know if the c80 fixed the screen issue for sure. Also how is Asus return work out. I had to RMA a bad motherboard to them before and it was the worse RMA I ever did.
Thanks guys and lmk what u think

Hi mate,
Well if it's got screen lift, that's a good enough reason to send it back. There is always the chance that you will shatter the screen if you tighten the screws up......
Yeah, I thought that C60 was the earliest model that they made. Obviously not. Looks like you were unlucky getting such an early model, this late on.
There are still some problems with the C80 lot, but not as common as they were in the previous versions. Can't you return it to the shop, or Google that you bought it from? You'll still be within the 28 days return. I was out and they still accepted it back without any hassle (Tesco UK)

I got a c5 model as well. I've had it for almost 3 weeks now. Was pretty upset at first when I got it because it was actually my second replacement from the Google store. Everything was fine until recently when I started to have the touch screen issues and the headphone out only outputs the right channel. Contacted Google again a couple days ago and they are gonna let me swap it again.
At this point, I don't care when it was made as long as it has no issues (major issues).
Sent from my Nexus 7 using xda app-developers app

Getting a newer SSN doesn't guarantee that you won't have issues. The screen lift is minor compared to screen flicker, bad pixels, etc.

mi7chy said:
Getting a newer SSN doesn't guarantee that you won't have issues. The screen lift is minor compared to screen flicker, bad pixels, etc.
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Click to collapse
The first part is correct. Although it seems that many units have been opened and checked for obvious cases of separation, nothing has been done to solve the problem. ASUS has been rather curiously leaving screws off the left side recently, but that has not been a permanent solution for most users.
As for your statement that screen lift is minor, I don't know why you're still spreading this misinformation.
By no means is it guaranteed to cause problems, but there have been many reports of lifted displays cracking during normal use. Although the likelihood of this happening is unclear at this point, we know for a fact that this flaw has potentially serious consequences, and that ASUS will not accept responsibility under any circumstances.
Cracked screen... will ASUS fix it?
Nexus 7 screen cracks easily
The "it's broken already" thread
I have not heard anything about Google's coverage of this issue, aside from erica_renee's screen cracking right away, seen here:
http://forum.xda-developers.com/showthread.php?t=1858400&page=4
They handled her case generously, but that was a freshly unboxed unit so maybe they made an exception. Also, she said that her unit didn't even have lift, so I don't mean to imply that the cause of her broken glass was screen lift. It could have been an anomaly rather than a widespread flaw.
Although it would be useful to know definitively how Google intends to handle a lifted screen cracking within warranty, it's infinitely more likely that you'll be taken care of if you purchased from the Play store. I think that if your lift is truly minor and you're going to be dealing with Google as a possible safety net, tolerating this flaw is an acceptable risk. But you'll have to make up your own mind.

pxlitup said:
By no means is it guaranteed to cause problems, but there have been many reports of lifted displays cracking during normal use. Although the likelihood of this happening is unclear at this point, we know for a fact that this flaw has potentially serious consequences, and that ASUS will not accept responsibility under any circumstances.
Cracked screen... will ASUS fix it?
Nexus 7 screen cracks easily
The "it's broken already" thread
I have not heard anything about Google's coverage of this issue, aside from erica_renee's screen cracking right away, seen here:
http://forum.xda-developers.com/showthread.php?t=1858400&page=4
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Click to collapse
Sales of the Nexus 7 will soon reach record number for a Android tablet, and all you could find me is 3 links then call it "many reports of lifted dispalys"?
Pxlitup...I see you're up and early trying to put fear into people.
Sent from my Nexus 7 using XDA Premium HD app

shook187 said:
Sales of the Nexus 7 will soon reach record number for a Android tablet, and all you could find me is 3 links then call it "many reports of lifted dispalys"?
Pxlitup...I see you're up and early trying to put fear into people.
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Those links are focused and informative. Posting any more than three would look cluttered.
But since you asked nicely, here are some more links worth considering.
shook187 said:
All these threads are all sounding alike. "How many returns have you made" or "screen lift this" or "screen lift that"
Pxlitup, are you on some kind of "screen lift" campaign? Dude just buy a different tablet and move on. You're in every thread talking about screen lift even if the OP has no intention of talking about this subject.
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http://forum.xda-developers.com/showpost.php?p=30821304&postcount=3
shook187 said:
pxlitup been on a mission from the screen separation gods to preach the word of screen separation on every thread.
I went on my own mission to find a perfectly flat screen. After the 5th N7 at various Walmart and staples I've came to the conclusion no N7 will be perfectly flat they all have a slight lift towards the center one the left side.
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http://forum.xda-developers.com/showpost.php?p=31040962&postcount=130
As everyone can see, this is the third time you've confronted me like this. And your tone has been increasingly hostile.
Ironically, this grudge you're nursing began with me helping you to inspect your own unit. You discovered that you have screen lift thanks to my help, and you've been popping up to berate me ever since. I don't know where this hostility came from, since our first exchange spanned the course of a single page and I was nothing but friendly throughout. Here is the final post of our first interaction:
pxlitup said:
Don't mistake my motives. I'm glad that you are happy with your purchase.
I'm only notifying you of the possible risks, which I believe warrant a mention since they do exceed the concerns of normal wear and tear.
Remember that internationally this tablet can cost much more than you or I paid for it. It's important for people to be able to make an informed decision about whether or not to purchase it, and you being honest about your screen inspection, even though you think I'm being OCD, was very helpful in that regard. You would be surprised at how many people believe facts are subjective when tech company loyalties come into play.
Hopefully your tablets won't give you any trouble. Your lift is certainly not as severe as many of the units from July that are still going strong.
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Click to collapse
I don't know how we got here, but here we are. If you do decide to continue doing this, I will report you.
For anyone interested, here is the photo you originally uploaded to prove that your screen was flawless. The very minor separation has been circled.
And here is a record of your budding fascination with me, pulling my pigtails and so forth. You can edit your posts if you want, but it's all there.

Just to clarify, having c50 or c60 doesn't mean that it's going to be faulty. My third n7 (first two were f...) is c60 and flawless so far. Screen is perfectly aligned and I don't have any ghosting nor other problems.

My 16gb N7 is also C6O & it is almost perfect. No dead pixels & only the extremely tiniest lift only visible if viewed at just the right angle. Not even an issue. My 8gb is also a C6O & no lift or problems

Nexus 7 3G Defects - here!

Hello people!
As we all know the nexus 7 32gb 3G has shipped!, This is for everyone who has the Nexus 7 -3G- version only!
Do you have an issue with anything of your nexus 7 components (screen issues - build issues - speaker, etc ...) that are found on the previous builds of the nexus 7 non 3G ?
Did you guys find something that you like or you feel is better than the one with the previous build or non 3G (if you own a non 3G nexus)
like say, Faster, snppier, better graphics, performance etc ..
Sorry for my not so bad English

Just had 2 3Gs arrive to replace my old 16Gb wifis
Both perfect in every way, (Saying that so were my wifis)
Only comment is (Are google trying to get apple to sue them over the sim removal tool!!!)

flashyphotos said:
Just had 2 3Gs arrive to replace my old 16Gb wifis
Both perfect in every way, (Saying that so were my wifis)
Only comment is (Are google trying to get apple to sue them over the sim removal tool!!!)
Click to expand...
Click to collapse
Wow, lucky you that you got yours so fast! I am really hoping mine doesn't have the screen flicker when it arrives. I'll edit this post once I receive mine.

adamhlj said:
Wow, lucky you that you got yours so fast! I am really hoping mine doesn't have the screen flicker when it arrives. I'll edit this post once I receive mine.
Click to expand...
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Oh the reason Google are stating that Cases for the wifi nexus 7 are not compatible with the 3G version is that the Mic has moved due to the microsim slot so the flap on the cases covers trhe mic on the 3G version.

Chaw Rash said:
Hello people!
As we all know the nexus 7 32gb 3G has shipped!, This is for everyone who has the Nexus 7 -3G- version only!
Do you have an issue with anything of your nexus 7 components (screen issues - build issues - speaker, etc ...) that are found on the previous builds of the nexus 7 non 3G ?
Did you guys find something that you like or you feel is better than the one with the previous build or non 3G (if you own a non 3G nexus)
like say, Faster, snppier, better graphics, performance etc ..
Sorry for my not so bad English
Click to expand...
Click to collapse
This seems a little pessimistic to me. Why assume they are going to have tons of defects? Won't google/asus have learned from the mistakes they made with the early wifis?

I didn't mean to be pessimistic at all .. just scared of that feeling when you wait so badly for that shiny device that you ever wanted but only to figure out that you have to sooooo lucky to get a (well-made) one without any defect !! I hate QC.

i see the need for this very much,
i just got the 32gb wifi only and maaaann.... the feel to the tab is just...different like the back panel feels...better i cant really explain it the unit feels heavier too.

Got mine this-morning. No defects at all. Why would you expect any? The Wifi version has been out for ages so any major defects would have been caught long ago by the early adopters.
The only "defect" per-se is deciding what the best deal on a SIM card is... 3 is probably the best network... but what one to order? All rather confusing for a poor old mouse brain.

mouse65 said:
Got mine this-morning. No defects at all. Why would you expect any? The Wifi version has been out for ages so any major defects would have been caught long ago by the early adopters.
The only "defect" per-se is deciding what the best deal on a SIM card is... 3 is probably the best network... but what one to order? All rather confusing for a poor old mouse brain.
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Click to collapse
I got mine last night. It has some backlight bleeding and also has these funky faded streaks (hard to explain) on a black screen these streaks give the blacks a washed out appearance. I compared it to my 16GB N7 which I got in Aug and I didn't notice these streaks but do have backlight bleeding on that one. I'm actually getting it replaced for these streaks but I've come to expect and even accept(as long as it's not horrible) backlight bleeding on Asus tablets. Having owned the TF101 (3 of them) the TF201(3 of them) and the infinity I have not came across a single one that didn't have some backlight bleeding to an extent or another. Some having it much worse while others maybe having just a small spot in the corner. But I honestly have not seen a single one (mine or a friend's) that didn't have backlight bleeding to some extent.

Mine has some very slight backlight bleeding, but nothing I'd complain about. Unfortunately, it does have the blown speaker issue...so an RMA replacement is on its way.

I bought a 2nd Nexus 7 3G version and all the issue of my 16gb WiFi are gone... The main problem the light flickering which is gone totally, also the screen is now flat with the bezel finally.
Sent from my Nexus 7 3G

Mine is fine overall. There seems to be some slight backlight bleeding on the left side of the screen, but not major enough to RMA.
Speaker sounds fine too as far as I can tell. The only "issue" I think I can report is that when my tablet has been sleeping for a long time, the mobile data will cut itself back on if it's off. At least the mobile data works though. Anyone else experience this?
Sent from my Nexus 7 using xda app-developers app

I forgot to mention that I have noticed my screen flickering a bit when in 'auto', and depending on the ambient light. It's almost like the screen can't decide where to set itself and is bouncing between 'levels'. The problem seems to go away completely when I just turn off the auto lighting and keep it at minumum (which is how I usually use it). Is this the screen flickering problem everyone keeps talking about?

developer_john said:
I forgot to mention that I have noticed my screen flickering a bit when in 'auto', and depending on the ambient light. It's almost like the screen can't decide where to set itself and is bouncing between 'levels'. The problem seems to go away completely when I just turn off the auto lighting and keep it at minumum (which is how I usually use it). Is this the screen flickering problem everyone keeps talking about?
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Click to collapse
Just got my replacement an hour ago. Body creaks less, bezel appears slightly more even (although the old one was really even to begin with), and speaker sounds MUCH better. Only slight buzzing from the 'notification' volume bar, default tone, at max. Everything else sounds clear. I'll have to watch the screen to see about flicker. I have noticed it switching levels, but haven't noticed it flicker yet. It also appears to have less light bleeding. So far so good...

Ok guys - I need an opinion. I've had some time to play with my replacement N7, and noticed some odd things. I ran the battery down last night just to make sure it wasn't a dud - got about 10hrs of video (minimum brightness, sound down). It's not as good as my first one, but I don't consider it a dud. However, after it died, I plugged it in. A half hour later, I tried to power it on to collect the batter logs (simple battery logger), and it wouldn't power on. I pressed the power button for 5 sec each time, nothing. No white battery charging logo either...just unresponsive. I kept trying and it finally booted. I think I had to hold the button for 10-15 sec - and the battery was charging and at 10%. Never happened like that with my old one - just a consistent 4 second press to power on. Does this thing need 10% before it will power on? Reading the forums, the power on issue seems to be common. Should I be worried about this? Should I just keep my original unit even though the speakers are bad? I really don't want to end up in the endless replacement loop. Do others here have occasional power up glitches?

Possible switch Gnex > N4. Issues still?

Hi guys, thinking of finally taking the plunge and convert, from Sammy to Ally :highfive: However, I keep reading about all the issues, regarding throttling and yellow tint/ spots, etc and this causes me to worry. My Gnex has always been great, built in July '12, white and grey values have been great throughout. I'm wondering, many revs further, if LG finally tackled all the known issues. Perhaps with the new white version it's finally taken care of? About the yellow tint, if it appears will it EVER disappear or will it get back every time the phone heats. Since glue heats, cools down and then reheats again?

What issues? The majority of the "issues" you see are OCD, whiny crybabies that try to find the stupidest, most insignificant **** wrong with their phone.

nbell13 said:
What issues? The majority of the "issues" you see are OCD, whiny crybabies that try to find the stupidest, most insignificant **** wrong with their phone.
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Click to collapse
Not sure if serious. There were actually some major issues regarding these yellow spots/yellow hue on the display. Legitimate reasons actually to send phones back to LG. My question still remains, are these aforementioned issues still present?

gideonMorrison said:
Not sure if serious. There were actually some major issues regarding these yellow spots/yellow hue on the display. Legitimate reasons actually to send phones back to LG. My question still remains, are these aforementioned issues still present?
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Click to collapse
I've had my N4 for a few weeks now, and notice no yellow spots/hue or anything hardware-related wrong with it.
Edit: Haven't noticed any throttling either (wasn't really looking for it), but to be fair, I don't put my N4 under any kind of stress for the most part (gaming is done on my N10).

I have to agree. I have not seen any of these issues and niether has a buddy of mine that got an older one from CL (mine is a new one)

many of the issues were blown out of proportion and are non issues. some if the issues are rare, chances are that you will never run into them nor anyone you know will run into them. and some of the issues really are just people not knowing any better.

Go for it
Sent from my Nexus 4 using Tapatalk 4 Beta

Nexus 4 issues
I have had my N4 for about 3 weeks and my only problem is that when I have an app that has a white background in the upper left corner there are several spots that are whitre than the rest of the screen i don't really mind otherwise the phone has been great only other issue is not waking up from charging over night (only has done this once or twice) and sometimes the screen won't come back on after a call but this only happened once. If you do get it make sure to get 16gb version for plenty of space.

Go for it

Warranty claims for screen burn?

I've got some incredibly bad screen burn with the whole bottom 2 thirds of screen gone yellow and I'm returning phone to Samsung in the freepost envelope they sent but has anyone had experience dealing with Samsung with this to know what to expect?

Doubt they'll replace it under warranty for burn-in, such is the way of the beast with AMOLED screens if you leave the same thing on the screen constantly, but good luck

How did it even became like that? I had an amoled TV for years and it didn't even exhibit this problem even when it's on most of the day...

Riyal said:
How did it even became like that? I had an amoled TV for years and it didn't even exhibit this problem even when it's on most of the day...
Click to expand...
Click to collapse
Leaving the same image on the screen constantly, with a TV, the picture is always moving, if OP uses a certain app 24/7, like facebook or something, the majority of that image remains the same, sidebar, top bar, etc etc, only text changes
Basically we're back to the old green screen issues and why we ended up with screensavers on PCs
EDIT - In fact it looks like touchwiz launcher is partially responsible, along with the top notification bar, my guess is OP sets screen timeout to highest, and keeps the screen on the same thing constantly through the day, full brightness likely too

*Detection* said:
my guess is OP sets screen timeout to highest, and keeps the screen on the same thing constantly through the day, full brightness likely too
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hence the reason they wont fix it cause its his fault.
and were assumi9ng the reason the android tv didnt do it is because it didnt use amoled

I do use full brightness and most of the use is from Chrome browser and Youtube but the screen is set to a 2 minute timeout so certainly isn't left alone for long periods.
So I'm not using the phone in any abnormal way that would go against any usage terms that maybe in the warranty, and the really dark burning in the middle by any standard could be said the phone is no longer fit for purpose because it's well beyond any acceptable wear and tear.

Just been on the phone to Samsung and they said clearly that the warranty does cover this so soon as I get the chance I'll either go to the Local Samsung store or post it in.

Thanks for the update. Definitely not normal and using your phone is not grounds for disregarding the warranty. Brightness is there to use. There is no disclaimer stating you can harm your phone by making your screen too bright. Where do people get this stuff?
This is the first time since my Nexus 1 that I've seen any phone with burn in. Thought we were all past that.

GorillaPimp said:
There is no disclaimer stating you can harm your phone by making your screen too bright. Where do people get this stuff?
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you dont really need a disclaimer to know that screen burn exists, a simple understanding of science does that. and we were speculating about the warranty issues

Well done Michael P. I have the same issue on my 10 month old Galaxy S7 Edge. I use Google Maps constantly for business purposes, and now have screen burn. Despite Pilot's sarcastic answer, not every one is a super geek with a pre-existing knowledge of Amoled screen inner workings. My BSc degree and Masters were in other subjects, and screen technology has never interested or bothered me. When I buy a product I expect it to work perfectly for at least a year. A clear warning when buying the product saying "do not leave on a static screen for more than X amount of minutes" would have caused me to educate myself on the pitfalls of S7 screens, and Samsung would not be forking get out to send me a new phone free of charge.

I have the same problem
Michael_P said:
I've got some incredibly bad screen burn with the whole bottom 2 thirds of screen gone yellow and I'm returning phone to Samsung in the freepost envelope they sent but has anyone had experience dealing with Samsung with this to know what to expect?
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I hope I'm writing in the right place, but I've had the same problem since a few months after buying my S7 edge. I keep my screen at 50% & have a 2 min timeout that I never use. I always turn my phone off when I'm done... force of habit. The top of the screen dimmed greatly at first and then almost immediately after, I've had this ghost keyboard. Ugh. I'm a photog, so editing is a nightmare. I didn't buy the warranty & my 2 yr contract is almost up. I've had this issue for well over a year & had no idea I could do anything. I'm guessing it's too late to complain. I've been so mad about this darn phone for so long. Such a huge disappointment for such an enormous expense. I'm not a phone junkie, but I do use whatsapp quite a bit to talk to my husband when he's away. I have pictures but I'm new and can't find the button to post them. It sure would be nice to get a new phone. I hate this issue. It drives me crazy. I'm sorry to all who are stuck with this yucky problem. Thank you for letting me rant. Have a blessed day, everyone.