Database Users

$10 monthly charge... (Not for 4g)

It's funny, until sprint started in with BS explainations for the charge I had no problem at all with it. I was told when I bought the Epic that the charge was a network charge for 4g. And that was at a sprint store.
As a matter of fact, I was totally cool with it! And cool with it knowing it'd probably be a year minimum until I had the service because I live in a small town about 150 miles from Denver.
When it wasn't cool with me is when they started saying crap like this: http://community.sprint.com/baw/thread/53633;
What do you guys think? I'm pretty annoyed by it at this point.

Wasn't it the senator from WV that said "if you're gonna get raped, maybe you should just lay back and enjoy it?"
I like to think of the $10 bull$hit fee as that. Even though it's complete and utter BS, they tacked it on, and if you want one of the power phones, you'll just have to deal with it, so you might as well just pay up and enjoy the awesome phone.

quit *****ing.... its obvious its to build a network that needs to be paid off... you dont want that $10 fee get a different phone

setox said:
quit *****ing.... its obvious its to build a network that needs to be paid off... you dont want that $10 fee get a different phone
Click to expand...
Click to collapse
I'm not *****ing FYI. I don't like people that I pay almost $200 a month for almost 8 years piping smoke up my ass.
But then if you'd have actually read the post and the provided link you'd have probably understood that..

jirafabo said:
Wasn't it the senator from WV that said "if you're gonna get raped, maybe you should just lay back and enjoy it?"
I like to think of the $10 bull$hit fee as that. Even though it's complete and utter BS, they tacked it on, and if you want one of the power phones, you'll just have to deal with it, so you might as well just pay up and enjoy the awesome phone.
Click to expand...
Click to collapse
I agree %100 with ya. I think they need to call it what it is, like the rep I bought my phone from did.

i was just talking to my friend about this yesterday, Im under his family plan and its crap the **** they are charging for. Between the two of us its 120 each a month. and like 4g we are not able to use it, now if that 10 bucks was being used to expand the network so I could use it, I would be fine with it. But the link says its not for the network...what BS

That might be the dumbest thing I've ever read...
Sent from my SPH-D700 using XDA App

I just came from sprint after being away from them for a year with the ass raping big red. Trust me when i say that sprint's plans are way better then a lot of carriers out there. The only reason i left them a year ago is because of service in my area wasn't the best but i have moved and have 5 bars. Anywho, it is only costing my wife and i 129.99 (2 smart phones) a month for 1500 minutes then unlimited everything else plus the $10.00 4g charge (which is labeled that way on my bill and explained to me by every rep in person and on the phone that way.) my verizon bill for 1 smart phone and 1 multi-media phone was 170.00 a month for 1400 minutes.
So if you want to ***** about 10 a month and being ass raped then get a pay by the minute phone and don't buy the latest and greatest thing. This is the problem with our society is that we just want to ***** rather then find a solution. Also, nothing is free and a new technology network needs to be paid for. Prolly when you renew contract after 2 years you won't have to pay anymore and the network will be everywhere 3g is as all phones will prolly be 4g.
So again. STOP *****ING

I think you guys are missing the point... the point is that Sprint is lying about the $10 charge not being for 4g access... If anyone were to call Sprint and ask them about it they will feed you the same BS line they fed me... "its because of the HD content the Epic and Evo recieve , that's its constantly updating and that's its a charge to cover all that extra data"... Which we all know to be pure crap... Now you must ask yourself... "why doesn't Sprint just fess up and say yeah it is for 4g access"... Well let me tell you, if they were to announce that it is for 4g access then they would have to bring 4G access to all markets... Which they have no control over because if you did some research you would find that Sprint 4G isn't really Sprint's... Their entire 4g network belongs to Clearwire, a wireless competitor. Which is why there has been so much controversy over it... in fact a class action lawsuit has already been filed and is widely published on the web... just google Sprint 4g Class Action Lawsuit... Now I've been a loyal Sprint customer for the past 10 years and quite frankly I would be completely fine with paying the $10 if they would just admit to what it is really for and not insult the intelligence of their customers saying that its for the "Premium Content" for the Epic and Evo knowing full well that the exact same content can be found on the Hero or any other non-4g device.
Sent from my SPH-D700 using XDA App

They really are dude. I spelled it out in the OP so I don't get it.
I've never even considered another carrier. I love sprint's service. As a matter of fact. My wife stil has verizon and I refuse to switch. I've been with them for years and won't do it. So between us we pay almost $400 to verizon and sprint. And we constantly argue which is better,even thoughshe knows sprint is! So I'm a fanboy lol

I dislike being lied to and I dislike being called 'whiny' or '*****y' or being told to 'shut up' when I am merely expressing an opinion. It was my understanding that I was free to post my opinion on these boards. This is the second time this has come up and I am going to re post what I said in the last thread:
raylusk said:
Tell me what law sprint violated. They didn't violate any. Your only argument is that you deserve a good phone. If you can't do better than that you should just let this discussion drop. The fact is that in a competative market companies can charge what they want and we as consumers can chose to pay or go somewhere else. Well if the issue was that important to you go somewhere else. Of course you will still pay more than you pay at sprint.
The other things you cited are also abuses of the courts and the taxpayers. It doesn't make this particular abuse any better. Like I said you have made it clear that you knew about the fee prior to purchasing your phone yet purchased it anyway. What law do you think should allow the government to intervene and change the agreement you made. Would that be the law of fairness? Or how about the law of I deserve a top of the line phone? I am being sarcastic here but would truly like to hear what law sprint has violated. So far no one has been able to answer this. Even the attorney for the case says he is investigating to see if sprint violated any laws.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Actually, recently Verizon as well as many other carriers were sued successfully due to their policies of ETFs being a violation of consumers rights even though those signing up knew about the ETFs. The issue was that someone who had a month left on their contract had to pay the same fee as someone who was canceling a month into the plan and thus was a violation of their rights.
Now I'm going to pull a sly little trick:
The issue was that someone who had a month left on their contract had to pay the same fee to cancel their contract as someone who was canceling a month into the plan and thus was a violation of their rights.
Click to expand...
Click to collapse
Watch this!
The issue was that someone who had no 4g coverage had to pay the same fee to use 4g as someone who had 4g coverage and thus was a violation of their rights.
Click to expand...
Click to collapse
Oh gosh! By changing just the words of the type of fee its the same circumstance!
Also, part of the reason I'm on Sprint is that my area gets terrible cell reception in general and other cell carriers have actually allowed me to cancel service without incurring an ETF because I could not use the service for which I was paying. I knew I was signing up for a cellular service and they would charge me but because I could not use their service they allowed me to get out of my contract. Again, same situation.
Even if we look at the fact they say its for the extra data you're going to use, I'm paying for unlimited data. So lets go to an analogy: I go to a buffet. I'm a small guy, so they know I probably won't eat a lot. A fat guy comes in behind me so they believe he will eat more than me so they charge him an addition fee to eat at the buffet even though the fee covers "all you can eat." That is a violation of consumer rights.
I understand that Sprint is cheaper but paying $10 a month basically because I chose to buy a better phone is absurd.
In addition, if Sprint were in the process of rolling out coverage to where I live, or even where I will be moving in 8 months, I'd pay. I'd pay oh-so-willingly. I'd be unhappy that they were lying about what the charge was for, but I would pay. But they're not. So I'm being lied to and I'm paying for YOUR service, so I have every god damned right to be ****ing angry about it.

dantichrist said:
I agree %100 with ya. I think they need to call it what it is, like the rep I bought my phone from did.
Click to expand...
Click to collapse
They can't just call it what it is, because then there would be a bunch of butthurt people trying to sue them because they cannot use the service they are paying for. Its a lot easier for everyone to understand that its for the 4g, but for corporate to stick to the line that its for the high end devices features. Its obvious its for the 4g service, and even then you have people complaining and calling for class action lawsuits against sprint. I am sure that the Sprint's legal team have figured out that they are safer describing at a corporate level that the fee is for the high end phone and not the high end service. And I am also sure that Sprint has made it known to employees to describe the fee as a 4g charge, so that if any customer complains to corporate, they can just pass it off as some misinformed store employee.

muyoso said:
They can't just call it what it is, because then there would be a bunch of butthurt people trying to sue them because they cannot use the service they are paying for. Its a lot easier for everyone to understand that its for the 4g, but for corporate to stick to the line that its for the high end devices features. Its obvious its for the 4g service, and even then you have people complaining and calling for class action lawsuits against sprint.
Click to expand...
Click to collapse
People like you are so hilarious. You're only real arguments are name-calling and immaturity. You present no evidence except opinion and childish insults.

kenvan19 said:
People like you are so hilarious. You're only real arguments are name-calling and immaturity. You present no evidence except opinion and childish insults.
Click to expand...
Click to collapse
Wut? I didn't call anyone a name, and nothing I said was immature unless you really want to nitpick my word choice. Would it make you cry less if I changed "butthurt" to "offended"?

muyoso said:
They can't just call it what it is, because then there would be a bunch of butthurt people trying to sue them because they cannot use the service they are paying for. Its a lot easier for everyone to understand that its for the 4g, but for corporate to stick to the line that its for the high end devices features. Its obvious its for the 4g service, and even then you have people complaining and calling for class action lawsuits against sprint. I am sure that the Sprint's legal team have figured out that they are safer describing at a corporate level that the fee is for the high end phone and not the high end service. And I am also sure that Sprint has made it known to employees to describe the fee as a 4g charge, so that if any customer complains to corporate, they can just pass it off as some misinformed store employee.
Click to expand...
Click to collapse
Actually no they do not in any way describe it as a charge for 4g, in fact if you were to call customer service they will tell you exactly what was told to me in my previous post, and then if you decided to call them on it they will simply tell you that in order to have that device active on the account you MUST have that particular billing code.... And to even further prove my point, the next day I got a automated call survey about my interaction with customer service... When I rated it low, I received a call afew hours later from a Customer Satisfaction rep and when I explained my issue, guess what she told me.... thats right.... the EXACT same thing.. "Oh, you are getting that charge because the Evo and Epic are cutting edge devices and because of that fact they are constantly connecting to the web and updating apps and what not" at which point I did a facepalm and promptly disconnected the call.

Did you read my post? I clearly explained that Corporate will always stick to the line that its for a high end device, most likely because of some stupid legal issue. The employees at the stores however ALWAYS tell you its for the 4g service. I have spoken to at least half a dozen when I was buying my phone, and EVERY ONE of them described it as a 4g fee.
Also, this is how its described on my online bill.
Premium Data (required for this device)
$10.00
Click to expand...
Click to collapse

Then you are lucky to have such honest sales reps in your area... My sales rep didn't even tell me about the charge and I had to find out on my bill... and thus the reason for my frustrating call to Customer Service

Sleeth7 said:
Then you are lucky to have such honest sales reps in your area... My sales rep didn't even tell me about the charge and I had to find out on my bill... and thus the reason for my frustrating call to Customer Service
Click to expand...
Click to collapse
Jesus, thats pretty ****ty. I would have been pissed too.

No doubt! And the problem is that it's a your word against his if you complained about it. That really sucks. I'm glad because the reps here are really cool.

muyoso said:
Jesus, thats pretty ****ty. I would have been pissed too.
Click to expand...
Click to collapse
And if you are curious about the legal issue as to why they cannot call the charge 4g access or whatever, it's because Sprint has no control over where they can offer 4g access... Their entire 4g network is piggybacking off of Clearwire and for people in areas like myself with 0 Clearwire presence within a 300 mile radius... We are pretty much SOL. So by calling it "Premium Data" and linking it to the phone they can charge anyone with the device... vs calling it 4g Access then people can call up and say "I have no 4g in my area so take it off until it is active here"

Verizon PRL Hack - Just Don't

I don't know how many of you have been kicked off for this (doubt anybody has as not one of you that do use the hack have ever potsed about it finally working) but please stop doing it, all youre doing is upping the costs for everyone. To get kicked off the network we all know you have to constantly roam (excessive roaming) however Sprint will still check and require proof of address to have your ETF waived, once they see you're constantly roaming in a coverage area you will still get stuck with the ETF. Just a heads up, we all complain about prices going up but there's also tons of people that participate in making costs go up.

DirtyShroomz said:
I don't know how many of you have been kicked off for this (doubt anybody has as not one of you that do use the hack have ever potsed about it finally working) but please stop doing it, all youre doing is upping the costs for everyone. To get kicked off the network we all know you have to constantly roam (excessive roaming) however Sprint will still check and require proof of address to have your ETF waived, once they see you're constantly roaming in a coverage area you will still get stuck with the ETF. Just a heads up, we all complain about prices going up but there's also tons of people that participate in making costs go up.
Click to expand...
Click to collapse
Thanks for the info. Did not realize you were a sprint employee.
Sent from my PC36100 using XDA App

I don't know about anyone else but I've been using this hack for months and don't have any roaming data. I know it's working or doing something because I notice a great deal of improvement in coverage.
Sent from my PC36100

Sprint's data service is so bad that many find it as essential. If I pay $10 for a PREMIUM data add on, I expect premium data not 200-500 kbps. I've yet to do the PRL hack but everything is so damn slow. Downloading apps used to take a couple of seconds now it takes a couple of minutes.

Award Tour said:
Sprint's data service is so bad that many find it as essential. If I pay $10 for a PREMIUM data add on, I expect premium data not 200-500 kbps. I've yet to do the PRL hack but everything is so damn slow. Downloading apps used to take a couple of seconds now it takes a couple of minutes.
Click to expand...
Click to collapse
I'm not talking about the speed, I have horrible speeds too for the past 2 months, i'm talking about people using it to get kicked off.

Rem3Dy said:
Do you really have evidence of this? Or are you just some disgruntled cheapskate passing off opinion as fact?
This really required its own thread? You are just screaming for attention aren't you.
BTW many people have posted about this actually getting sprint to cancel their account ETF free.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
What the hell are you talking about? Reading > You.

He's talking about people that use it to get out of paying the etf...for instance they download torrents 247 just to get excessive roam instead of just using it for Verizon coverage...I read it pretty clear, don't know what's wrong with everyone
Sent from my PC36100 using XDA App

i totally 100% agree with the op

i kinda agree but then again i understand why they are doing it been fighting with data speeds to the point i thought about doing the prl hack to get released from my 5 phone contract

I just hate to see good things come to an end because of a select few. Prices are going to go up, no doubt, but there's no sense in having them go up faster. It's a lose-lose situation. Customers get less for their money and employee's get less (benefits).

so, what you're bringing to my attention is that there is a way to get out of my contract without an etf?
this is news to me and probably several others. I had no idea there was a vzw prl hack. can you explain in great detail how this is done and what I should search Google for?
oh wait I guess you just did in the OP.
thanks.
Sent from my PC36100 using XDA App

thedudejdog said:
so, what you're bringing to my attention is that there is a way to get out of my contract without an etf?
this is news to me and probably several others. I had no idea there was a vzw prl hack. can you explain in great detail how this is done and what I should search Google for?
oh wait I guess you just did in the OP.
thanks.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Reading > You.

DirtyShroomz said:
Reading > You.
Click to expand...
Click to collapse
all i'm saying is if something is bad and you don't want people doing it, probably not the best idea to draw attention to it. just let it die.

thedudejdog said:
all i'm saying is if something is bad and you don't want people doing it, probably not the best idea to draw attention to it. just let it die.
Click to expand...
Click to collapse
Or you can educate them that by doing this hack you won't be let go ETF free as proof of address is still required to have ETF waived.

can anyone give me a link on how to do this? I would love to test out the speeds on it

raul602 said:
can anyone give me a link on how to do this? I would love to test out the speeds on it
Click to expand...
Click to collapse
http://tinyurl.com/47z9cbn

Although I see where you're going with this, we are a very small percentage of the Evo owners. And a smaller amount of rooted Evo owners that actually user this hack. I know quite a few Evo owners that don't even want to root their phone, one of them being my wife. If Sprint set their plans up like TMO, where I could bring a paid off phone to their network and pay less monthly since I wasn't on a subsidized phone then it would different. Rates are determined partially about how providers will recover phone costs, and that is the ETF (obviously), but what about all the people that have paid there phone off by contract and continue to pay the same rates. This came to my attention, or rather opened my eyes when I wanted to add my daughter on our family plan with a blackberry that I had laying around. And even though it was paid off, it still required a 2 year activation..WTF...i didn't understand when I wasn't buying a subsidized phone, since I wanted the ability to shut the phone off for grades, behavior, etc. I mean why would I be responsible for etf for a phone that wasn't subsidized. I wish a plan similar to TMO would come to other providers.
Swyped from my CyanoSavaged Evo

mustangboy88 said:
Although I see where you're going with this, we are a very small percentage of the Evo owners. And a smaller amount of rooted Evo owners that actually user this hack. I know quite a few Evo owners that don't even want to root their phone, one of them being my wife. If Sprint set their plans up like TMO, where I could bring a paid off phone to their network and pay less monthly since I wasn't on a subsidized phone then it would different. Rates are determined about how providers will recover phone costs, and that is the ETF (obviously), but what about all the people that have paid there phone off by contract and continue to pay the same rates. This came to my attention, or rather opened my eyes when I wanted to add my daughter on our family plan with a blackberry that I had laying around. And even though it was paid off, it still required a 2 year activation..WTF...i didn't understand when I wasn't buying a subsidized phone, since I wanted the ability to shut the phone off for grades, behavior, etc. I mean why would I be responsible for etf for a phone that wasn't subsidized. I wish a plan similar to TMO would come to other providers.
Swyped from my CyanoSavaged Evo
Click to expand...
Click to collapse
You can start a line without a contract if you bring your own phone, don't let anyone tell you any different.

I encourage you to call Sprint yourself and clarify that. That is not the case when adding a new line. I can activate a phone under my line and not affect my contract, but adding a line is different.
Swyped from my CyanoSavaged Evo

mustangboy88 said:
I encourage you to call Sprint yourself and clarify that. That is not the case when adding a new line. I can activate a phone under my line and not affect my contract, but adding a line is different.
Swyped from my CyanoSavaged Evo
Click to expand...
Click to collapse
I don't need to, I work there.

FCC wants your feedback on Tmobile buyout by AT&T

Guys,
FCC is looking for the opinions from general people like us on the T-mobile-ATT deal. Checkout the links for more info :
http://www.tmonews.com/2011/04/make-your-voice-heard-tell-the-fcc-how-you-feel/
http://phandroid.com/2011/04/30/fcc-wants-your-input-on-the-t-mobile-buyout/
This is a great opportunity to fight the greedy At&t and stop the GSM monopoly in USA

Thanks for the heads up! Done.

I think its a bunch of bs. Its just them making us think we have a voice in this whole ordeal; in the end
this is big business and it all boils down to dollars. Just a masquerade.
Sent from my "TriggerHappy" Vibrant!

Awh I posted about this before you did lol I guess my title was bad
Sent from my SGH-T959 using XDA App

duboi97 said:
Awh I posted about this before you did lol I guess my title was bad
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I think I posted 56 mins before you did
Let's hope this deal fails

I honestly dont care. I moved to tmobile to get away from the lies, trickery, and robbery. Turns out they are a company just like att with worse service.
I was made many promises before my contract, not one of them were true. Now I'm locked in my contract and they won't even try to make anything right even though all the proof given. They just say, "sorry there is nothing we can do for you, and we are not obligated to fulfill the promises the representatives gave you. We are truly sorry you were lied to."
I've heard that line 8 times from managers! I've given up, I'm finishing up my contract or canceling when the money becomes available and moving to verizon. At least ill have the services I pay for.
So far I've noticed that most companies dont care about right or wrong, only who gets the benefits. Sooner this is learned, the less hard life will be.
Sent from my SGH-T959V using XDA Premium App

Darksurf said:
I honestly dont care. I moved to tmobile to get away from the lies, trickery, and robbery. Turns out they are a company just like att with worse service.
I was made many promises before my contract, not one of them were true. Now I'm locked in my contract and they won't even try to make anything right even though all the proof given. They just say, "sorry there is nothing we can do for you, and we are not obligated to fulfill the promises the representatives gave you. We are truly sorry you were lied to."
I've heard that line 8 times from managers! I've given up, I'm finishing up my contract or canceling when the money becomes available and moving to verizon. At least ill have the services I pay for.
So far I've noticed that most companies dont care about right or wrong, only who gets the benefits. Sooner this is learned, the less hard life will be.
Sent from my SGH-T959V using XDA Premium App
Click to expand...
Click to collapse
Made me stop reading right there.

sahil04 said:
Made me stop reading right there.
Click to expand...
Click to collapse
AT&T may have bad customer service, but their coverage sure wrecks T-Mobile's.
I borrowed my friend's SIM a few weeks ago when I was going on a trip to Washington DC (from Dallas), and I wanted to have 3G where we went.
My mom's Vibrant, was constantly losing 3G signal.
My Vibrant, running on the 1900 band on AT&T, lost 3G signal ONCE for about 15 seconds, then came back.
Only thing with AT&T is, that their plans are expensive
(funny story, I went to a AT&T store to see how much a plan would be with them, and apparently, their texting plan offers unlimited Mobile to Mobile (who uses land lines except doctors, and offices?), and for 700 minutes, unlimited texting (with basically unlimited minutes), and 2GB data (never go over 1GB anyways, and I save $5!), I would pay $150 for 2 lines. That is $110 off what I pay now with T-Mo, and that's a DAMN good save)
and their customer service is bad.
They aren't that bad, and I am switching to AT&T because of that story.

got "the call" today

...informing me my account was being cancelled for excessive roaming data usage. I knew it was being throttled and it's why I'm switching providers and already have a phone with a different provider. I wasn't abusing it, but when sprint changed the terms of their service agreement when I got my evo it put me in a bad spot because I work in the mountains of CO 2 days a week and have a lot of down time to watch videos. Previously, my grandfathered SERO plan had no restrictions on data usage. 10 years with Sprint and this is the call. Awesome.

Some will tell you this is a blessing.

jorpe said:
...informing me my account was being cancelled for excessive roaming data usage. I knew it was being throttled and it's why I'm switching providers and already have a phone with a different provider. I wasn't abusing it, but when sprint changed the terms of their service agreement when I got my evo it put me in a bad spot because I work in the mountains of CO 2 days a week and have a lot of down time to watch videos. Previously, my grandfathered SERO plan had no restrictions on data usage. 10 years with Sprint and this is the call. Awesome.
Click to expand...
Click to collapse
See ya....

swaze said:
See ya....
Click to expand...
Click to collapse
and I thought we were all just becoming BFF

Out of curiosity, were you using the verizon prl? Or a regular sprint one.

jorpe said:
...informing me my account was being cancelled for excessive roaming data usage. I knew it was being throttled and it's why I'm switching providers and already have a phone with a different provider. I wasn't abusing it, but when sprint changed the terms of their service agreement when I got my evo it put me in a bad spot because I work in the mountains of CO 2 days a week and have a lot of down time to watch videos. Previously, my grandfathered SERO plan had no restrictions on data usage. 10 years with Sprint and this is the call. Awesome.
Click to expand...
Click to collapse
Huh?
You knew you were being throttled?
You're right, you are now because you're with another provider (and they all do except att that just doesn't have unlimited)
Sprint doesn't throttle phones.

I sort of want to be canceled because I want to switch to Verizon or AT&T.
I know how to do the Verizon prl. My question is, are they making you pay an ETF? And, if they cancel you, do the do anything with your ESN? Will I be able to sell my phone to cover the cost of a new phone on another provider?
Sent from my PC36100 using XDA App

aimbdd said:
Out of curiosity, were you using the verizon prl? Or a regular sprint one.
Click to expand...
Click to collapse
Just a regular sprint one, I think I was on the 190.001 or whatever the number was. If that's not the one you were talking about either way I didnt do any of the semi-shady flashing anything to Verizon.

josh995 said:
I sort of want to be canceled because I want to switch to Verizon or AT&T.
I know how to do the Verizon prl. My question is, are they making you pay an ETF? And, if they cancel you, do the do anything with your ESN? Will I be able to sell my phone to cover the cost of a new phone on another provider?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Unfortunately they dont make you pay an etf although they should make you pay extra for every KB of abuse.
Hopefully they lock down your esn so it can never be used again.
You want out of contract? Be a man and pay the etf.
No one made you sign the contract but you.

mattykinsx said:
Huh?
You knew you were being throttled?
You're right, you are now because you're with another provider (and they all do except att that just doesn't have unlimited)
Sprint doesn't throttle phones.
Click to expand...
Click to collapse
Maybe I wasn't being throttled. Up until 2 months ago when I was out of normal coverage I could still watch things on megavideo. Within the last 2 months all of the sudden I cant even get data coverage that is fast enough to sync my email without timing out. This area is covered with a Verizon 3G signal. This has happened with 2 different EVOs on stock ROMs and steel H rooted rom as well as myn's 2.2 RLS5 ROM

mattykinsx said:
Unfortunately they dont make you pay an etf although they should make you pay extra for every KB of abuse.
Hopefully they lock down your esn so it can never be used again.
You want out of contract? Be a man and pay the etf.
No one made you sign the contract but you.
Click to expand...
Click to collapse
I know nobody made me sign the contract. I could pay the ETF. I just don't want to. That's the beauty of America. I don't have to do anything I don't want to, and there's a way around everything.
Thank you.
Sent from my PC36100 using XDA App

mattykinsx said:
Unfortunately they dont make you pay an etf although they should make you pay extra for every KB of abuse.
Hopefully they lock down your esn so it can never be used again.
You want out of contract? Be a man and pay the etf.
No one made you sign the contract but you.
Click to expand...
Click to collapse
I think this isn't even remotely directed at me (I see who you quoted) but on the chance that it is... I wasn't doing any of that and am not under contract with Sprint and haven't been since December. Before I got my EVO and had a winmo phone my grandfathered SERO plan had a $5 option for data roaming while off the sprint network as long as it didn't go above a certain percentage of your usage, which it shouldnt have ever anyways because unless I'm snowboarding or exploring CO I'm not off Sprint coverage more than 2x a week

josh995 said:
I know nobody made me sign the contract. I could pay the ETF. I just don't want to. That's the beauty of America. I don't have to do anything I don't want to, and there's a way around everything.
Thank you.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
And this is why America is going down the drain, people don't take responsibility for their actions, they screw everyone over to save themselves. What a sad country we live in.
Sent from my Nexus S 4G using XDA Premium App

josh995 said:
I know nobody made me sign the contract. I could pay the ETF. I just don't want to. That's the beauty of America. I don't have to do anything I don't want to, and there's a way around everything.
Thank you.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I'm going to bold what I'm about to say because you need to understand it.
This behavior right here, your behavior, is the PROBLEM.
It is EXACTLY WHY carriers get away with throttling and limiting and ****ing the customer.
It is EXACTLY WHY there is always a new law to bend people over even more.
You're not just ruining it for Sprint customers, you're ruining it for everyone in society and the day this is understood is the day we might actually be able to mature as a people.

Hey, I think you guys should lay off the guy. It wasn't his daily there was no Sprint coverage. And this is America, he has every right not having to pay an etf because Spring decides they've had enough. So bottom line, go troll somewhere else, this guy doesn't deserve it.
I feel bad for you man, hang in there!
Sent from my PC36100 using XDA App

Make way for the "you should do what's right" police :rolls eyes:

chickut123 said:
Hey, I think you guys should lay off the guy. It wasn't his daily there was no Sprint coverage. And this is America, he has every right not having to pay an etf because Spring decides they've had enough. So bottom line, go troll somewhere else, this guy doesn't deserve it.
I feel bad for you man, hang in there!
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
If Sprint stops providing coverage in your area then they have to waive your ETF and that is a separate issue.
However, if you sign up for Sprint and you use the coverage and then just decide you don't want it anymore and therefore are going to abuse your way out then you can honestly go jump off a bridge.
dirkyd3rk said:
Make way for the "you should do what's right" police :rolls eyes:
Click to expand...
Click to collapse
Sorry, I forgot, it's "cool" to abuse situations in life whenever possible and to **** others over.
Our bad, bro.

He said he isn't using a verizon prl, it is obviously bad coverage. Not his fault.
Sent from my PC36100 using XDA App

mattykinsx said:
Sorry, I forgot, it's "cool" to abuse situations in life whenever possible and to **** others over.
Our bad, bro.
Click to expand...
Click to collapse
Now you're learning man good for you! Living is all about bending life over and taking what you want. In order for this to work you will have to break rules and abuse the system sometimes. Nice guys will always finish last Matty.....

That's exactly what I'm going to do.
I'm going to abuse Sprint's roaming policy to get out of my contract.
If you don't like it, you're the one who can jump off a bridge.
Sent from my PC36100 using XDA App

Sprint Retention

WOW! Has anyone every been told, "It's during the holiday and I really don't wanna deal with you. So do you wanna cancel your contract or what?" Sprint Retention department said this to me talking to them about WANTING to renew my contract and get new phones. So when the big boys go back to work on the 2nd I guess I will let them know their after holiday, before holiday people don't give a **** to get their customers to resign.

mdean1981 said:
WOW! Has anyone every been told, "It's during the holiday and I really don't wanna deal with you. So do you wanna cancel your contract or what?" Sprint Retention department said this to me talking to them about WANTING to renew my contract and get new phones. So when the big boys go back to work on the 2nd I guess I will let them know their after holiday, before holiday people don't give a **** to get their customers to resign.
Click to expand...
Click to collapse
Wow...Should have just canceled the contract without ETF.

rasengan82 said:
Wow...Should have just canceled the contract without ETF.
Click to expand...
Click to collapse
I probably should of but I have a several year old grandfathered plan that they can't take from me so that is why I didn't. I got 3 lines and don't pay what most pay today with theirs.

that's a bit odd
i got a $25 break last week from them
AFTER i told them i was terminating
ported out this week
and went back to GSM
[payed the ETF]
the guy i talked to today
was friendly and helpful
[they charge tax on the ETF...]
fwiw

Nobody is exempt from having a bad day, not even a Sprint customer Rep working on a holiday...
Sent from my Nexus S 4G using xda premium

Wow....I would have asked for the person's name and/or employee#and then asked to speak to a supervisor...and no, no one is exempt from having a bad day, but you don't take it out on customers
Sent from my Nexus S 4G using xda app-developers app

Bruce lee roy said:
Nobody is exempt from having a bad day, not even a Sprint customer Rep working on a holiday...
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Doesn't matter. At that point I could of cancelled and got out of ETF and all. You don't treat your customers like that.

Lol, your post really says nothing. I can definitely push buttons from both ends of a phone conversation. I've told many a customer to please just go elsewhere. If you were in the retention department you had already escalated and threatened to cancel your contract and the rep called your bluff. That's the only interpretation possible from your post.
¿dpeeps74?

Their retention dept is horrible!!! I had to file a formal complaint against one of their employees because he was so argumentative with me. I was calling to see if they could lower my bill at all in order to keep me as a customer. The moment the employee got on the phone he was arguing with me about how t-mobile absolutely does not offer any type of totally unlimited plans....their customers updates do not get the updates first....their service is not really nationwide.... I told him I would be calling better business to report the conversation and hung up. 5 minutes later, my phone rang and the employee was apologizing to me lol
their customer service has gone way downhill recently, and this is among many other reasons I'm switching to tmobile as soon as I can get a nexus 4

dpeeps74 said:
Lol, your post really says nothing. I can definitely push buttons from both ends of a phone conversation. I've told many a customer to please just go elsewhere. If you were in the retention department you had already escalated and threatened to cancel your contract and the rep called your bluff. That's the only interpretation possible from your post.
¿dpeeps74?
Click to expand...
Click to collapse
Actually that was never the case. I never threatened to cancel. I asked them a question that with a little negotiation would of resulted in 3 renewed contracts as well as 3 purchased phones. They sent me over to that department where right out the gate I got the same arrogant type attitude you are giving me. I assume you work for retention and I can see how just disrespectful that department is now.
Remember pal, the consumers sign your paycheck.
Interpret that.
The end!

hp420 said:
Their retention dept is horrible!!! I had to file a formal complaint against one of their employees because he was so argumentative with me. I was calling to see if they could lower my bill at all in order to keep me as a customer. The moment the employee got on the phone he was arguing with me about how t-mobile absolutely does not offer any type of totally unlimited plans....their customers updates do not get the updates first....their service is not really nationwide.... I told him I would be calling better business to report the conversation and hung up. 5 minutes later, my phone rang and the employee was apologizing to me lol
their customer service has gone way downhill recently, and this is among many other reasons I'm switching to tmobile as soon as I can get a nexus 4
Click to expand...
Click to collapse
I totally agree. Dealing with Sprint USED to be a pleasant conversation. Now I cringe at the thought of calling them and my bill in the past year from their price increases has went up well over 20 dollars. 20 dollars that they tell me I am grandfathered in and paying the same price as when I signed up. I have all my bills and can show them where that story is complete BS. Thing is I don't nor had any intentions on cancelling. I was actually wanting to renew all 3 lines and get 3 phones and somehow end up on the line with that department and some arrogant fool.

It doesn't matter what phone company your with they all have there moments like this. I've been with Verizon and ATT and now Sprint .Customer service sucks . And not just with the phone companies .

Lol, I don't work for any retention department but I have worked many years in customer service. Fact is, the customer is not always right. You are not entitled to jack. If you don't like it, do just like you say and put your money where your mouth is so you can go deal with some other company's crap service. You are contradicting yourself in what you say happened, so I doubt there was no reason they sent you to retention.
¿dpeeps74?

dpeeps74 said:
Lol, I don't work for any retention department but I have worked many years in customer service. Fact is, the customer is not always right. You are not entitled to jack. If you don't like it, do just like you say and put your money where your mouth is so you can go deal with some other company's crap service. You are contradicting yourself in what you say happened, so I doubt there was no reason they sent you to retention.
¿dpeeps74?
Click to expand...
Click to collapse
I think maybe you should take a comprehension class. I am in no way contradicting a thing and if you read the entire thread you would figure that out. Instead you are reading what you want so you can be arrogant and you act as if no one but you has ever dealt with the public. I'm not gonna argue with you. I know what I said and I know your ego seems to be tripping over your lip and you are trying to put words in my mouth.
Mods please just close the thread before it gets out of control. I never meant for this to turn into a pissing match. Thank you!

You got me all figured out
¿dpeeps74?

A bit off-topic but the NS4G forum in Sprint is locked down I believe lol. Maybe this phone never gets an official 4.1.2 OTA hehe.

highly unlikely
they stopped selling them about 6 months ago...

rasengan82 said:
A bit off-topic but the NS4G forum in Sprint is locked down I believe lol. Maybe this phone never gets an official 4.1.2 OTA hehe.
Click to expand...
Click to collapse
they gave it an official end of life a few months back....it doesn't surprise me that they are closing its forum too.

mdean1981 said:
Actually that was never the case. I never threatened to cancel. I asked them a question that with a little negotiation would of resulted in 3 renewed contracts as well as 3 purchased phones. They sent me over to that department where right out the gate I got the same arrogant type attitude you are giving me. I assume you work for retention and I can see how just disrespectful that department is now.
Remember pal, the consumers sign your paycheck.
Interpret that.
The end!
Click to expand...
Click to collapse
Both of you have valid points
There's no excuse for replying a customer like that but it is the holidays, most people who call around that time are whiney *****es and it's the one department you just can't do right by some people, which, especially 'round this time of year, tends to get to some... Client may be king but there's limits...
Also, you may pay our income, but without us you're screwed too... so...
Also you mentioned you needed a little negotiating to get things in order, ever considered that he was agitated because your request was not a default one? Which in most cases is complex to log or execute?
Again, you may be paying our checks but were at the helm still and honestly, most of us don't really care about losing a customer, it's above our pay-grade to care
Sent from my Nexus S using XDA Premium HD app

belh4wk said:
Both of you have valid points
There's no excuse for replying a customer like that but it is the holidays, most people who call around that time are whiney *****es and it's the one department you just can't do right by some people, which, especially 'round this time of year, tends to get to some... Client may be king but there's limits...
Also, you may pay our income, but without us you're screwed too... so...
Also you mentioned you needed a little negotiating to get things in order, ever considered that he was agitated because your request was not a default one? Which in most cases is complex to log or execute?
Again, you may be paying our checks but were at the helm still and honestly, most of us don't really care about losing a customer, it's above our pay-grade to care
Sent from my Nexus S using XDA Premium HD app
Click to expand...
Click to collapse
It's above your pay grade to care about your job? Seriously?? That is a piss poor attitude to have in this economy when your job could be depleted tomorrow. Do you work for Sprint Retention Department? If you do are all you people in that department this arrogant? I started this thread because I couldn't believe the nonsense that was said. Not so you or anyone else can whine, moan, and complain about what kind of job you do. If you don't like your job then quit. There is millions of others lined up that want your job that will do it without the damn complaining.
Furthermore, you never asked what my negotiation was so who the hell are you to consider it agitating? Nothing in life is "default" so if you aren't willing to figure it out or find answers then your life is gonna be a very long road.