Hi there,
My phone got slightly water damaged last night from what I think was beer. It was in my pocket and someone sprayed some beer at me which must have got in it. I didn't realise till this morning by which time I had already had my phone plugged in and charging overnight. I have taken it apart and dried it in the sun. However when I reassemble it, it doesn't switch on. If I hold down the power button for a long time, it vibrates once but nothing more. Anyone got any ideas on how to fix it? Thanks
(I know I should have left it longer to dry btw)
Thanks
Sea Viper
Leave it for a couple of days to dry than plug your phone to charge witout battery for 2 min ,than insert battery and battery cover , u will see orange light,press power button hopefully your fone will boot
Sent from my Desire HD using xda premium
Beer isn't water imho, If that sticky goo dries you will have a small h*ll to clean it. Take it apart and clean with destilled water, be careful with the microphone it doesn't like water like the rest of the components.
Cheers mate, my beer is coming down in my tummy now, not my phone... =)
J.K Nilsson
take out the battery, SIM & SD Card. Keep the battery cover and the SIM/SD card cover off. Out out in a bag of uncooked rice for twenty four hours, should work
Sent from my Desire HD using xda premium
Tho OP says its beer, not water that might have entered the phone. If you dry beer, what can you expect to get?
J.K Nilsson
J.K Nilsson said:
Tho OP says its beer, not water that might have entered the phone. If you dry beer, what can you expect to get?
J.K Nilsson
Click to expand...
Click to collapse
Bread?
Sent from my Desire HD using xda premium
SeaViper said:
Hi there,
My phone got slightly water damaged last night from what I think was beer. It was in my pocket and someone sprayed some beer at me which must have got in it. I didn't realise till this morning by which time I had already had my phone plugged in and charging overnight. I have taken it apart and dried it in the sun. However when I reassemble it, it doesn't switch on. If I hold down the power button for a long time, it vibrates once but nothing more. Anyone got any ideas on how to fix it? Thanks
(I know I should have left it longer to dry btw)
Thanks
Sea Viper
Click to expand...
Click to collapse
Try putting phone in some rice. To Soak the water out.
wigankev said:
Try putting phone in some rice. To Soak the water out.
Click to expand...
Click to collapse
I said that I my post....
Sent from my Desire HD using xda premium
GuyInTheCorner said:
I said that I my post....
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
Didn't read the other posts
Still not working, I've left it out to try some more and it still isn't working. What else can I do?
You need to clean it out or you can give the phone to me. v
J.K Nilsson
Try cleaning it with 96% alcohol, in german its called spiritus. It doesn`t produce any shortcuts on the board and dry`s a lot faster and is more aggressive against dirt/dryed fluids remained at the bord than detilled water, even the fluid indicators(at least in defy there were some) on the board will stay white, if they aren`t yet red. Get a small bristle brush(I´ve shorted a painting bristle brush with a scissor), dip it in the "spiritus", brush the board with it (not to weak, but be careful, don`t break parts apart from the board, and do NOT brush the lcd or anything related to it, only the board ). Let it dry for a couple of hours and try. If it doesn`t work, try cleaning it at least a second time. My Defy is working after a serious sea-water damage (ewwww salt+contacts=green oxydation everywhere ). Contacts on the board are back to normal now on my defy.
Related
So today I was out and it rained and my phone got a little wet .. wouldnt say it was a lot but the phone is not turning on doesnt charge.. but when i did try once it turned on the flash for sometime ..
Update.. Idk why I have the battery out and the cover off.. for sometime now.. maybe half an hour or so.. and now.. if i put in the battery the flash comes on.. Waiting for some guidelines .. and just for the heck of it I put the battery in again been like an hour.. and the flash didn't come on but I can hear a strange noise from the inside..
sudeep62589 said:
So today I was out and it rained and my phone got a little wet .. wouldnt say it was a lot but the phone is not turning on doesnt charge.. but when i did try once it turned on the flash for sometime ..
Update.. Idk why I have the battery out and the cover off.. for sometime now.. maybe half an hour or so.. and now.. if i put in the battery the flash comes on.. Waiting for some guidelines .. and just for the heck of it I put the battery in again been like an hour.. and the flash didn't come on but I can hear a strange noise from the inside..
Click to expand...
Click to collapse
Stop putting the battery in or plugging it in...whenver water gets in the case of a device like this you need to let it dry thoroughly before trying to put any juice through it at all.
It's often recommended to let the phone sit in a bowl of uncooked rice for at least a day to try to absorb any moisture before trying to turn it back on.
sirphunkee said:
Stop putting the battery in or plugging it in...whenver water gets in the case of a device like this you need to let it dry thoroughly before trying to put any juice through it at all.
It's often recommended to let the phone sit in a bowl of uncooked rice for at least a day to try to absorb any moisture before trying to turn it back on.
Click to expand...
Click to collapse
Hmm.. K so I would try using a hair dryer or something first thing tomm morning to dry it out.. and then try to turn it on??
sudeep62589 said:
Hmm.. K so I would try using a hair dryer or something first thing tomm morning to dry it out.. and then try to turn it on??
Click to expand...
Click to collapse
I don't know how comfortable I'd be recommeding using a hair dryer, but I guess it might be worth a try. I'd be sure to use it on a very low setting, and point it only at the back and not the screen side...and from at least 6-8" away.
hmm hopefully it will get sorted out
sudeep62589 said:
Hmm.. K so I would try using a hair dryer or something first thing tomm morning to dry it out.. and then try to turn it on??
Click to expand...
Click to collapse
most hair driers have a cool or air (no heat) setting, use that with reckless abandon!
SAVE your HD2!
Take the battery out.goto walmart and buy a product called damp aid. it is two bucks .empty the little white pellets into a ziploc bag .with your battery out place both the battery and the phone into the bag inside the pellets .squeez all the air out you can and seal the bag up.let it sit for atleast 24 hours .i fixed phones soaked in puddles like this let me know if this works
Sent from my SGH-T959 using XDA App
juggamonkey said:
Take the battery out.goto walmart and buy a product called damp aid. it is two bucks .empty the little white pellets into a ziploc bag .with your battery out place both the battery and the phone into the bag inside the pellets .squeez all the air out you can and seal the bag up.let it sit for atleast 24 hours .i fixed phones soaked in puddles like this let me know if this works
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
That sounds like a great idea, I placed a soaked phone on a radiator and given it a day to dry up. It works and It's free, if you have radiators of course. Hoping for the best.
Sent from my HTC HD2 using XDA App
Umm.. So today after I saw that it just won't work as in turn on etc.. I took it too a friend who is also a service agent guy and he opened the phone.. water has done a lot of damage.. we cleaned the phone with some agents, etc and then put it back together.. the phone did start.. but there was water in the display.. and then it turned off.. he told me to come again tomm to check out how to get the lcd back up again.. any thoughts guys?
Update : K, I think my phone is kinda dead for good now.. Because we were not able to get the lcd up now.. And I took it to HTC service center yesterday and they told me that the motherboard has a problem and needs to be replaced with the screen.. And quoted me round about 250-260$ . And then still they said it might not work for more then 2-3 months etc .. But I don't get it.. the phone charges.. it takes incoming calls u can talk to any1 u want.. the other person can listen to u.. if u view it from a quite disturbing angle u can see the screen.. So, do I need to get a new motherboard with LCD or just the LCD.. or should I try with another service center?
juggamonkey said:
Take the battery out.goto walmart and buy a product called damp aid. it is two bucks .empty the little white pellets into a ziploc bag .with your battery out place both the battery and the phone into the bag inside the pellets .squeez all the air out you can and seal the bag up.let it sit for atleast 24 hours .i fixed phones soaked in puddles like this let me know if this works
Sent from my SGH-T959 using XDA App
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Click to collapse
didn't work
Hey all,
My phone got a little wet today from the rain. It was acting funny, like rebooting itself automatically. I opened the back cover, and found that a bit of water made its way into the back. I immediately took the battery out. I have let it dry, and as far as I can see, there is no water visible any more, though I have not ventured to take my phone apart.
My phone has stopped working though. When I put the battery in, it immediately boots up and shows the white text (Galaxy S GT-19000M Samsung) for a couple seconds, goes blank, and then it pops up again. It does this in a continuous loop.
Holding the power button alone does nothing.
Holding Down Volume, the center button, and the power button together will show the "Download" screen for a couple seconds, but will then reset.
Holding Up Volume, the center button, and the power button together will bring it into safe mode (i think its called that?) but will reset again as well.
Is my phone screwed? Any suggestions?
Thanks so much.
How long did you wait before turning on your phone again? To be secure that it's dry inside you normally should wait at least 24 hours...
If there was really water inside, there is the possibility that it left some sediments behind.
In your position I would just wait and let the sgs dry for a time...
floo
Put it into airing cupboard minimum 24 hours, retry
Sent from my GT-I9000 using XDA Premium App
Place phone, battery, back cover, etc in a bowl of uncooked rice. Make sure all parts are covered by at least an inch of rice. Wait 24hours. Then try rebooting. Discard rice
Sent from my GT-I9000 using XDA App
use still water from the chemist.
With respect if you put your phone in rice then cover it completely in material our you risk covering your internals with starch dust!
Sent from my GT-I9000 using XDA Premium App
ehtoeh said:
Place phone, battery, back cover, etc in a bowl of uncooked rice. Make sure all parts are covered by at least an inch of rice. Wait 24hours. Then try rebooting. Discard rice
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
lol, i thought ur mocking SGS overheating that cooks the rice for you.
okpc said:
use still water from the chemist.
Click to expand...
Click to collapse
If it doesn't work even when it's really dry, that could be your solution.
-Remove Battery
-Insert the Phone in PURE WATER (!!!), so that everything gets washed out.
-Let it dry for a loooong time (I wouldn't turn it on for at least 4 days)
but that's one of the last things you should try...
ehtoeh said:
Place phone, battery, back cover, etc in a bowl of uncooked rice. Make sure all parts are covered by at least an inch of rice. Wait 24hours. Then try rebooting. Discard rice
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
This is the way to go! The rice will absorb the mosture from the phone and it will most likely work after.
You should wait at least 24h. if you can wait more, do so!
And don't worry about starch dust...
t1mman said:
This is the way to go! The rice will absorb the mosture from the phone and it will most likely work after.
You should wait at least 24h. if you can wait more, do so!
And don't worry about starch dust...
Click to expand...
Click to collapse
THIS IS A LAST RESORT METHOD
If that doesn't work, get some distilled water and get your phone in it (without the battery). Water is a solvent, it will likely remove minerals deposit where they shouldn't be. Afterwards, you can let it dry in a bowl of rice for a couple of days and pop your battery in and see if everything works.
Thanks for all your tips! I will try the rice method and see what happens.
hey mine got into contact with a cup of milk some weeks ago...
you can also heat it up to 50 degrees celsius in an oven...so it drys faster...
your phone is male or female ?
On my last day on holiday I forgot to take my phone out of my pocket before going to the swimming pool. Now it's soaked and looks bricked. Does anyone knows if there it's a chance of it working after it's dried up.
If the phone was off and the battery was removed as soon as possible. Another major factor is how pure the water is - sea water will kill your phone unless you wash it out with water with no (or as almost none) salts in it.
The phone was to be allowed suffient time to dry out. Placing it under a gentle heat (ie near a lamp) and with those silicon bags that it equipment comes with or with rice. You are normally talking about a week for drying out time.
I've heard of dripping wet phones drying out and being okay, so it's a possibility.
There's all the usual airing cupboard/bowl of rice/little crystal packs you get in your trainers/bag of salt suggestions, but I think the most prominent one is to be 100% sure that ALL moisture has gone before you try turning it on again.
Have a search through the forums, and not just this phone as this is obviously not a phone specific problem. There's plenty of advice out there.
Good luck mate - I hope you get it working again.
TA123 said:
On my last day on holiday I forgot to take my phone out of my pocket before going to the swimming pool. Now it's soaked and looks bricked. Does anyone knows if there it's a chance of it working after it's dried up.
Click to expand...
Click to collapse
open the back panel take evry thing out
dray it
dray the phone from back with an hair dryer with medium heat
for one hour
put it outside in the open for 4 hours
again one hour with hair dryer
and pray a lot
this is what save my nokia n95 ....so be optimistic
In my case I was saving a child from drowning ...so maybe it was an angel that thought it is not a good day to kill my phone
(try doing a good thing before the process)
good LUCK
20min is a long time for the phone to be in the water
It will also depend on if the phone was on or off when it went for a dip.
if it was off, there is a small chance it could be ok, leave it for a week to air and then cross your fingers.
if it was on, id take a guess that your goose is cooked.
sorry to hear bud.
Thanks a lot for all support! Well the phone was on :-( but the water was fresh. Anyway we have already checked out so no access to a hair dryer. Rice is not available until we're back to England this evening. Will report back if the phone survives.
Dissamble your phone completly (tutorial on youtube), place the mobo in a oven @ 100 degrees C for 5 a 10 min
Try first to dry your board with a hairdryer
I once fixed a friends (cough) iphone that was full of dirty water. Stripped it down, put the main components in clean water to wash it out, then put in a 50 degree oven for an hour. Left if over night then reassembled. Worked a treat afterwards, so there is hope. The secret is to give it plenty of time to dry out.
Use distilled water to rinse. Or even better, isopropanol; no baking needed.
Sent from my GT-I9100M using XDA App
it looks it's fried :-( I disassembled it and dried up but it does not show any signs of life. Will try to call my travel insurance company tomorrow to see if it's covered.
hahahahahahahhahahahahahahahahahahahahah
LMAO!
TRULY SORRY for loss, but your story cracks me up.
ops.. use rice for save it.
emeky said:
ops.. use rice for save it.
Click to expand...
Click to collapse
It was covered with rice for the whole night without any results
U need to cover it with rice and put it in an box u can close so no air would come in
Sent from my GT-I9100 using XDA App
just_nos said:
U need to cover it with rice and put it in an box u can close so no air would come in
Sent from my GT-I9100 using XDA App
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Click to collapse
it should be perfectly dry after everything that has been done to it.
I would be tempted to take it apart and leave it for a week it 2 to dry out. There's a good chance it will work again as long as you don't turn it on while its still wet. If it was salt water or water with chlorine wash the phone with clean water well while in pieces. It shouldn't cause any damage doing this. Its best to remove all salt & chlorine as to prevent long term damage.
Sorry to be the dictionary police but its kinda a habit of mine, swimmed with makes no sense, I think you were aiming for swam.
Sorry about your phone dude, I know its a pain when it happens. Good luck with it all.
yusuo said:
Sorry to be the dictionary police but its kinda a habit of mine, swimmed with makes no sense, I think you were aiming for swam.
Sorry about your phone dude, I know its a pain when it happens. Good luck with it all.
Click to expand...
Click to collapse
Oh, I was so heart-broken to watch my grammar
TA123 said:
it should be perfectly dry after everything that has been done to it.
Click to expand...
Click to collapse
It takes a Minimum of 2 weeks to cure a water damaged phone. If it has salt in it, it wont work at all. IN such a case you should have rewashed it with clean water. You also need to keep it air tight with DRY rice inside a airtight box for 1 to 2 weeks. This will make sure all the fluids are extracted from the machine.
It can feel dry, but it does not mean it actually is. Also, DO NOT, I repeat DO NOT charge the phone with the battery in it after a water accident for the first time again.
Well, both of my insurance policies explicitly exclude mobile phones .
So it is now like either the phone will survive or I will have to use my old Hero for the next 12 months.
So I washed it again to make sure no chlorine left and put it in a tightly closed box with a lot of yummy rice
Anyway, I do not hold my breath. I think I fried it when I thought it is dry and was trying to switch it on.
Hey,
Last weekend my phone got wet (was completly sunk in water) but after drying everything seems fine. I still cannot believe it myself but yet i couldnt find any damage (except the waterseals).
Now i wanted to know if there is an app to test the sensors and anything possible? Couldnt find any on market.
Iam running cyanogenmod 7.2 stable, so there are also some developeroptions...but nothing that says 'yes okay the sensor responds and give me normal values' .
Does somebody know anything?
Thanks
knighToFdemonS
Make sure you backup everything. It'll probably die in a few weeks when corrosion starts inside...
Sent from my HTC Vision using xda app-developers app
I jumped on a pool with the phone in my pocket.. yeah stupid but anyways, I had my phone battery out, sim out and SD card and sunk it all in rice for about a day, your phone should turn out fine aside from stains on your screen which will eventually clear up a little. My phone is still running great.
Sent from my HTC Vision using xda app-developers app
Uh sure corrosion ... sounds bad...i hope it wont die... i gently dryed it with a fan and held it a long time bodywarm.
I was on a festival and at the stages when heavy rain starts and my tent got completly drowned (phone was off for batterysave).
As i pulled it out the water it vibrated 3 times as the water run out. I instantly took out the battery. One day later we got home and i used the fan.
After another hour cooling down, it booted up with some flickering lights but everything works. Flickering lights are
gone now, too.
I just wanted to ask if theres a developers or engeneers app for a healthcheck^^ perhaps some memory is damaged i dont know of yet or something like that.
Best bet is to open er up and properly clean and dry everything you can. To avoid corrosion and to be certain it's dry
a little offtopic but, is the Desire Z actually waterproof? there aren't any dump***es on youtube testing it
mazdarati2 said:
a little offtopic but, is the Desire Z actually waterproof? there aren't any dump***es on youtube testing it
Click to expand...
Click to collapse
Doubt it, but mine was literally submerged in water for maybe a minute, and my phone works the exact same. Rice man, works wonders.
Sent from my HTC Vision using xda app-developers app
Bowl of rice, nice idea...
Is there any tut how to open the G2? I tried myself but got stuck after 2 screws...couldnt find another and case wouldnt open^^'
And no, G2 is not waterproof...at least there is no commercial that says so^^
My one was at least half an hour fully under water (not a bit was out of the water), but it was switched off.
As I pulled it out of the little lake in my tent it vibrated 3 times (perhaps an automated protection of the electronic circuit? if too wet sensor switches off the whole circuit?) and i removed the battery in panic.
Then i didnt turn it on for 2 days. One day dried open air at the festival and the second day i gently used a hairdryer to get rid of the water under the display.
Its still like a miracle for me...never thought it would even turn on again.
not waterproof
there are three t5 torx screws, then you need a plastic pry tool or guitar pick to open the case. search youtube for a video like digitizer replacement and you'll see how to do it
Sent from my HTC Vision using xda premium
I was making a video trying to do a prank on my friend, and it just slipped out of my hands. It was in there for around 5 seconds and was completely soaked. I put it in a bag with rice, but that's pretty much all i know how to do.
Is there any other things I should be doing to make the phone dryer?
Thanks for your time.
Heres the video: http://www.youtube.com/watch?v=92FKug77YKA
I havent tried to turn it on yet, the sd card works via card reader though, i guess thats good.
starxgamingx said:
I was making a video trying to do a prank on my friend, and it just slipped out of my hands. It was in there for around 5 seconds and was completely soaked. I put it in a bag with rice, but that's pretty much all i know how to do.
Is there any other things I should be doing to make the phone dryer?
Thanks for your time.
Click to expand...
Click to collapse
You may get it done using a hair dryer, using caution though, but it will still have internal water present, best would be to get a ziplock bag, 1/2 full of white rice....place the phone in there for 24-48hrs, it will absorb pretty much all the moisture. time will be the issue...
do not rush it.
Well...just leave it in for a few DAYS and hope for the best...not one day but a FEW...just cause it appears to be dry doesn't mean everything inside is dry yet
Good luck
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
mg2195 said:
Well...just leave it in for a few DAYS and hope for the best...not one day but a FEW...just cause it appears to be dry doesn't mean everything inside is dry yet
Good luck
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Click to expand...
Click to collapse
and make sure you do not try and turn on to soon, it may damage it further...
TheAxman said:
and make sure you do not try and turn on to soon, it may damage it further...
Click to expand...
Click to collapse
The best option is to go ahead and diassemble it and clean everything with high grade Isopropal alcohol. Even if it's not 100% alcohol it's better than the water thats in there. Also, tap water has chemicals and minerals in it that will stay behind when the water is gone that will short out all kinds of things on the boards. These need to be rinsed off so that when you do energize it, no harm will be done. No way would I allow it to dry without flushing everything first.
Do the rice trick first. Make sure you wait 48hrs at least before power-on. If that doesnt work you will have to try taking it apart.
I left my s2 hanging on a heater vent for the whole night a year ago when that happened to me. I dropped it in a sugary drink so it was worse , had to wash the charging port with distilled water before hanging it on the vent. Another time I had my phone in my pocket while walked into the ocean on the beach, that phone was a goner for obvious reasons.
Sent from my SGH-I337 using xda app-developers app
I have done this with two different phones (a Nokia N95 I dropped in a cup of coffee and an Inspire 4G on a pool) and got life from the phones for a couple of years after it happened, basically they keep working until I replaced them.
Remove the battery immediately, go and buy distilled water and submerge the phone to flush the impurities that got into the phone; for the N95 I dropped in coffee I repeated the process about 5 times until the water was clear, the one in the pool just a couple of times.
Rinse it, do not use a hairdryer as the heat can losen some stuff inside, put it on rice for as long as you can (I waited a full week).
Done!, YMMV but this was my solution to flush impurities without disassembling the phone.
I hope it helps, good luck.
i have used 98% alcohol to flush out any water because it doesn't attract any electricity. then i put it in a bag of rice for 1 day and it worked. (so to speak you and still use the phone when submerged under the alcohol. i made a video of it with an older flip phone)
Just get a new one it was in 5he toilet for heaven sakes
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
starxgamingx said:
I was making a video trying to do a prank on my friend, and it just slipped out of my hands. It was in there for around 5 seconds and was completely soaked. I put it in a bag with rice, but that's pretty much all i know how to do.
Is there any other things I should be doing to make the phone dryer?
Thanks for your time.
Heres the video: http://www.youtube.com/watch?v=92FKug77YKA
I havent tried to turn it on yet, the sd card works via card reader though, i guess thats good.
Click to expand...
Click to collapse
Like everybody else is saying take the battery out, and put the phone, and the battery in a bag full of rice. Wait 3-4 days and it should work. A hair dryer alongside that may not be a bad idea, and if u ever get it working, u might want to look into getting a case.
deron37129 said:
Just get a new one it was in 5he toilet for heaven sakes
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I agree. Not sure I would want it up against my face again even if its completely cleaned.
You know what's annoying?
It's when your non-technical friend on Facebook asks the public for assistance when they get their phone wet.
And you tell them to leave it in a bag of rice for 48 hours.
So they leave it in for 12 hours and then say everything is fine because it turns on now.
Ummh, hello. The 48 hours is not simply to get your phone to a point where it turns on. It's also to get as much of the remaining moisture out as possible, because EVENTUALLY the rest of the water is going to start corroding the phone internals and cause flakey problems down the road.
Sorry OP, I just found your thread a perfect opportunity to give a mini-rant.
ps. If it were my phone, I'd first do an isophrophy bath.
Place it in the microwave.
Zamdam1 said:
Place it in the microwave.
Click to expand...
Click to collapse
I can't tell if you're being serious or not but that is _not_ helpful, and if it isnt obvious do NOT ever do that with anything metal. I know I'm new here but serious replies only please FFS. I know plenty of people that have done this and the rice trick (with alcohol or distilled water flush as recommend previously in the thread if necessary) will work if anything does. Time and patience!
xerythul said:
I can't tell if you're being serious or not but that is _not_ helpful, and if it isnt obvious do NOT ever do that with anything metal. I know I'm new here but serious replies only please FFS. I know plenty of people that have done this and the rice trick (with alcohol or distilled water flush as recommend previously in the thread if necessary) will work if anything does. Time and patience!
Click to expand...
Click to collapse
You know plenty of people who have dropped their phones in the toilet? Crazy..
I was joking btw. I never said to turn the microwave on, I just said to place it in the microwave..
You could just take out the battery and make sure it is completely dry. Then you could get a hair dryer and if it has a cool button, you could try that. or a can of air or an air compressor..
It just takes time.. let it sit there for a week and then try it.. If it doesn't work, then maybe you should get one of those lifeproof cases.. would've saved you on this one..
Heh alright fair enough. I read it and said out loud WTF? but yes, my friends are terrible with their phones I dont know why. Good luck with your phone OP, let us know how it works out for you.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app