Bezel problem - Transformer TF300T General

Hey guys so I just picked up my new tf300t last week and loving it. However on the bottom right edge of the bezel the back part seems to have play like a small amount of movement where if you squeeze it creaks, it has been like this from day one out of the box and am wondering if I should return it. I knew tablet quality is often lacking due to design but does anyone else experience this?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

JAG131990 said:
Hey guys so I just picked up my new tf300t last week and loving it. However on the bottom right edge of the bezel the back part seems to have play like a small amount of movement where if you squeeze it creaks, it has been like this from day one out of the box and am wondering if I should return it. I knew tablet quality is often lacking due to design but does anyone else experience this?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
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Yes, this is normal. I wouldn't bother returning it. The slight play and creaking is just a consequence of the material used for the back of the tablet. Unless it really affects how the tablet functions or its really worrying you I don't think there is anything wrong with a slight creak.

Ok. I have noticed a thread on here on removing the back cover. I'm not sure what kind of clips or tabs will be used to secure the back but perhaps if I removed it and put it back I could fix it. Any recommendations.?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

JAG131990 said:
Ok. I have noticed a thread on here on removing the back cover. I'm not sure what kind of clips or tabs will be used to secure the back but perhaps if I removed it and put it back I could fix it. Any recommendations.?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
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Up to you. Is it actually affecting the performance and usability of the tablet at all, or does the creak just make you feel uncomfortable? I would be tempted to leave it alone and get used to it because if you remove the back you could end up doing more damage, or cracking the screen, plus it will likely void your warranty.
I do not know the severity of the creaks, but if it is really bad, and makes you feel uncomfortable using the tablet I would recommend exchanging it with a new one. Mine creaks when I press it, but only very slightly and I hardly notice it.

Related

So how bad is the dust under screen issue? (Poll)

Im getting a new tablet soon and I think the 10.1 is my favorite of the moment. But getting dust under the screen is one of those things that would drive me nuts. So just curious how wide spread the issue really is.
You should search the forum for build issues, but I went through 3 tab10.1 and they all had dust under the screen.
I'm really sensitive to flaws and I can see it ONLY with the screen off and in really really bright rooms or in sun light. also, so far I haven't noticed any new dust that is getting in under the glass. So, I ended up with one that had just a few dust on the edge of the screen and I don't notice it under normal use.
No dust issues here or atleast haven't noticed under normal use. Absolutely loving my tab
Sent from my GT-I9100 using XDA Premium App
Like joebob1, the dust under the screen is clearly visible only when using the tab outside, under the sun ligth, and with a black background or the display off/in standby.
I bet that when the dust is checked under these conditions more people will report this problem.
so seems those mocking transformer for its build hre have dust and oil blob issues. Seems every tab is far from perfect....
Sent from my Transformer TF101 using Tapatalk
Thanks guys, this is exactly why I wanted to have the poll. You get a few noisy people with bad luck and suddenly the 10.1 is junk because of a dusty screen. The poll is showing pretty much what I expected, the majority of them are fine.
To be honest im starting to lean pretty heavily towards the flyer for other reasons, but when it comes time to pick something in a couple days its good to know the tab is an option.
Canadoc said:
so seems those mocking transformer for its build hre have dust and oil blob issues. Seems every tab is far from perfect....
Sent from my Transformer TF101 using Tapatalk
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I have the oil blob issue too. Do you have more information/link to this? Like to know if this is something that can't be avoided or something I definitely need to exchange for a new one. Thanks!
flintdragon said:
I have the oil blob issue too. Do you have more information/link to this? Like to know if this is something that can't be avoided or something I definitely need to exchange for a new one. Thanks!
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Seems it is a result of glass and LCD touching. Usually heat triggers it. Price of being so thin is the 2 pieces are too close together. Seems to be common prolem

Oh ASUS...

So my first transformer was awesome except for the touchscreen that was unresponsive on a whole line across the tablet, the minimal light bleed, and the unbalanced speakers. I decided to rma it with ASUS and sent it back.
I just got it back today. The shipping paper shows a new part for a screen (I'm guessing.. 90R-OK061L20000Y). I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
My question to my fellow Transformer owners is should I RMA again? Maybe switch to the galaxy tab? Hope its software related and wait for a fix? Our just ignore it?
Anyone else have this problem?
Sent from my Nexus One using XDA App
The Transformer is nice especially with dock if all works well, mine does, but if that were me I'd be unloading it and getting a Galaxy 10.1.
I just tested mine with the same paint program. I colored the whole screen with 1 finger and everything seems to be in order. Funny how that program registers 7 finger multitouch but 8 will cause a FC.
Anyway. I would RMA it again. This time stating that the problem wasn't fixed. Maybe put a bunch of post-it notes with arrows all pointing to the spot there it is whacked.
viper2g1 said:
I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
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Click to collapse
If this really is an issue only with "lightest of touch" I think you would be better off selling the unit. Touch screens often have areas that require more or less contact. The fact that they replaced the screen or digitizer and it does not meet your expectations suggests the settings they are using will not meet your expectations as to the amount of contact required.
Just a quick question, wherever you guys bought your transformer, did anyone buy a warranty through the retailer? Personally I work a BestBuy, so a 1 year with damage warranty was dirt cheap for me, so i bought it, normally I dont get the plans bc I treat my gadgets like angels, but with a 10 inch screen thats only protected by glass I thought I should, especially with all the defects from ASUS going around (although mines working perfect!).
Well as an example when trying to launch an app along the line a hard press is required
Sent from my Nexus One using XDA App
Could it be a problem with your fingers? Seems strange you have had problems with 2 lol
Are you saying my fingers is brokeded!?!
Sent from my Nexus One using XDA App
he's saying you touched it wrong
well I would insist on a replacement if the issue is still there. You would of thought they would of tested this before it was returned to you.
I would of thought it would be other hardware other than the screen that is defective and they have simply replaced the incorrect part.
I called asus again and they game another rma. They paid for doing too, that's nice. hoping for a fix though.
Sent from my Nexus One using XDA App

Should I exchange my TF?

The only issue I have is that the backplate on the left side flexes very slightly and makes a small creaking sound.
Does anyone else have this problem and should I exchange my TF while I still have a chance?
Sent from my Desire HD using XDA Premium App
Does it bother you enough to wait for an RMA and maybe get a better one, that may or may not develop the same or other issues down the road? If it's worth the hassle and you don't think you can deal with it, then return it now.
Got that issue on my dock. Will send it back
Sent from my Transformer TF101 using Tapatalk
Mine does that as well, a little creaking sound when I flex the back left side but other then that mine is perfect. I would not risk getting a worse one if that is the only thing wrong with it. I now have mine in a Slim case from Blurex that I ordered off Amazon, that helped stop the creak. I guess if it really bothers you then send it back, mine the creak was not that bad and did not really bother me...good luck.
I'm pretty sure that build defect is on most if not all TF's.
I put a skin guard on the back and have forgotten all about the creak. I guess it makes the back thicker and solves the problem. Don't know, but it works.
A cover works too.
But yeah, don't RMA. Wait is long and there is a possibility that either: 1) nothing changes 2) the TF comes back even worse (by the repair center or shipping)
Edit: Also, don't get the official Asus case. It's expensive and it's crap. Read the reviews on Amazon and get a cheaper one.

A new kind of screen issue

My Transformer has always had light bleed on the sides of the IPS panel - it got worse after receiving it back from repairs.
After the last firmware update, the tablet rebooted and the screen automatically goes on high-brightness. During that state, I noticed several "streaks" on the screen, looking like blobs of oil or something and I'm wondering what the heck it is. My tablet is on the dock 99% of the time and there's no way it would have been physically damaged by anything.
Since I keep my brightness very low for normal use, I wouldn't have noticed it, but now I see it on black backgrounds - it's an obvious screen issue, but I've never seen or heard of this problem before.
Has anyone else experienced this with other IPS screen devices? I can post a picture of my explination is too hard to follow. This will be second time returning the transformer and I'll be complaining about having to pay AGAIN for shipping back their poor quality product - the dock has to be returned as well for deep sleep issues.
Moisture got in is my guess. The case on my tf is loose and doesn't seal properly. I have the same issue you described don't know when it happened as I never exposed my device to liquids however I have used it in high humidity and am guessing that's how it got in there.
Sent from my Transformer TF101 using Tapatalk
the same
Hi! I also have noticed these "bloobs of oil" on my transformers screen and been wondering what are those and how te fix that since i got my TF almost 2 months ago. It does not affect touchscreen responsiveness or anything else, but I would be happy to know if it may turn out to be an issue. Has anyone got actual problems with this or there is nothing to be worried about?
Haven't taken any pictures yet because I don't thing these "stains" could be seen in pic.
P.S. English is a foreign language for me, i'm sorry for any mistakes.
igot6strings said:
Moisture got in is my guess. The case on my tf is loose and doesn't seal properly. I have the same issue you described don't know when it happened as I never exposed my device to liquids however I have used it in high humidity and am guessing that's how it got in there.
Sent from my Transformer TF101 using Tapatalk
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The problem is not physical, but something wrong with the screen. Increasing the brightness makes it much worse (much like light bleed).
They are blobs of light spots... about 1/4" in diameter.
Sent from my Transformer TF101 using Tapatalk
EP2008 said:
The problem is not physical, but something wrong with the screen. Increasing the brightness makes it much worse (much like light bleed).
They are blobs of light spots... about 1/4" in diameter.
Sent from my Transformer TF101 using Tapatalk
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I got them too. I just noticed this immediately after accidentally sitting on my transformer when it was resting on the sofa... :-(
In my particular situation, I'm pretty sure my 160lb a** was the culprit unfortunately...
I got the weird white spot on screen when I apply screen protechtor. Dunno what going on:-\
i got one in the center of the screen.. however I am the only person that knows its there lol.. it's only noticeable when the brightness is turned up all the way OR if the screen is on and is black, which doesn't really happen all that often.
In my case my stupidity is to blame. I live in the desert and I left my TF in the car during the summer while I was out hiking.. needless to say it was like 135 degrees in the car and now she has a scar to prove it.
grehdaemon said:
i got one in the center of the screen.. however I am the only person that knows its there lol.. it's only noticeable when the brightness is turned up all the way OR if the screen is on and is black, which doesn't really happen all that often.
In my case my stupidity is to blame. I live in the desert and I left my TF in the car during the summer while I was out hiking.. needless to say it was like 135 degrees in the car and now she has a scar to prove it.
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Well, that's the thing - my device is in a nice, climate controlled room and has never been hit or left in extreme heat or anything else.
If I decide to sell this device in the future, I don't want this to be an issue, but then again, it really is only noticable with brightness on high with a black background.
Interestingly enough, I tested the screen with an app that displays all kinds of colors and I can only see these spots on BLACK. I would have expected it to show on red or blue, but I guess the way IPS panels show color prevents these defects from happening on all colours, like a dead pixel would.
Sent from my Transformer TF101 using Tapatalk
I also have the same described problem, only seen on a black background,I get sad every time I see it because I know its probably not worth it to try and get it fixed.mine appeared randomly and I've kept in the dock always, just a crappy screen I guess because I treat my transformer like a newborn baby
Sent from my HTC Glacier using xda premium
daners85glacier said:
I also have the same described problem, only seen on a black background,I get sad every time I see it because I know its probably not worth it to try and get it fixed.mine appeared randomly and I've kept in the dock always, just a crappy screen I guess because I treat my transformer like a newborn baby
Sent from my HTC Glacier using xda premium
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I've come to the conclusion that Asus products are just poorly made with cheap components. I've owned many tablets and this is the only one that's given me one problem after another. And to top it off , I would have to pay for shipping to send it in for repair... it's like a slap in the face.
Sent from my Transformer TF101 using Tapatalk
EP2008 said:
I've come to the conclusion that Asus products are just poorly made with cheap components. I've owned many tablets and this is the only one that's given me one problem after another. And to top it off , I would have to pay for shipping to send it in for repair... it's like a slap in the face.
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Click to collapse
Other the this screen issue which I know I caused because I know it wasn't there til immediately after I sat on my tablet, I haven't had any other problems at all. In fact I honestly believe the exact opposite of you.. the transformer seems better made and uses a nicer screen than almost every other tablet in its price range. Seems like some people simply expect too much all the time.
a.mcdear said:
Other the this screen issue which I know I caused because I know it wasn't there til immediately after I sat on my tablet, I haven't had any other problems at all. In fact I honestly believe the exact opposite of you.. the transformer seems better made and uses a nicer screen than almost every other tablet in its price range. Seems like some people simply expect too much all the time.
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Click to collapse
I only expect the tablet to work and be defect free. In fact, I expect any product I pay for to be defective free.
I've experienced dead speakers, overheating issues, battery drain issues, dock issues, light bleed problems, random reboots, Sleep of death and now this new screen issue. Sending this back to ASUS costs me over $20 in shipping so a $399 tablet becomes a $499 tablet with all the repairs... Doesn't seem right from a consumers point of view.
By comparison, I've owned two iPads, hp touchpad, acer a500, Archos 70 and a cheap Coby tablet - none have had hardware issues except the Touchpad, which suffers from cracking near the speaker. Considering the touchpad was $150 and shipping to HP is free, this is a non-issue for me.
Maybe I have a bad apple, but from the look of these forums, quality issues have plagued the transformer from day one.
I have a rather early Transformer (got it in May) and did have light bleed issues from day one, but they are negligible. The screen however is noticeably nicer to look at than many others (iconia, thrive, etc) and the viewing angles are amazing, and it has 10 point multi-touch capability.
It is possible that you've just gotten a bad one.. I can't say for certain cause I am not running stock Asus firmware or kernel and I don't have any idea which firmware you are using.. But all of the things you've mentioned besides the screen issues could be related to firmware, software issues or apps
a.mcdear said:
I have a rather early Transformer (got it in May) and did have light bleed issues from day one, but they are negligible. The screen however is noticeably nicer to look at than many others (iconia, thrive, etc) and the viewing angles are amazing, and it has 10 point multi-touch capability.
It is possible that you've just gotten a bad one.. I can't say for certain cause I am not running stock Asus firmware or kernel and I don't have any idea which firmware you are using.. But all of the things you've mentioned besides the screen issues could be related to firmware, software issues or apps
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Click to collapse
Stock firmware, no third party apps and the problems still persist. Asus said they fixed my light bleed issue, but in fact, they made it worse. Either way, issues with the sleep of death are VERY COMMON with Android devices, so I can't really blame Asus on that, but the fact remains that this tablet is very low quality vs. Others I've owned.
Sent from my Transformer TF101 using Tapatalk

Ghost touches on screen

Every time I press the bottom right part of the bezel there seems to be a touch registered on the bottom left. Not sure what to do to fix this as its really interfering in the way that I hold my tablet.
I sadly unlocked the tablet so I don't think I can rma it? Are there any apps which prevent touches at a certain pixel value?
Anyone have any ideas? The false touch is always registered in the same place.
Sent from my Transformer Pad TF300T using Tapatalk 2
same problem, solved
Uss_Defiant said:
Every time I press the bottom right part of the bezel there seems to be a touch registered on the bottom left. Not sure what to do to fix this as its really interfering in the way that I hold my tablet.
I sadly unlocked the tablet so I don't think I can rma it? Are there any apps which prevent touches at a certain pixel value?
Anyone have any ideas? The false touch is always registered in the same place.
Sent from my Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
I had the exact same problem, but it seems that I didn´t cleaned the
screen as I should. It seems that the fingers leave some dirt on it, so
clean it well, and we´ll see if it helps..
could also be a broken digitizer thats what i had.
check with phonetester from playstore
cheers
Sent from my ASUS Transformer Pad TF300T
Thanks, looks like the digitizer is broken.
Any ideas how Asus will be with service if I unlocked it?
Sent from my SGH-I747 using Tapatalk 2

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