Database Users

Epic Display Freak Out - Any Others Experience This?

I had only owned my Epic a week and this is what happened to the screen! I thought I was seeing things at first, then it got BAD. My wife captured this short video with her Evo before I took it in and traded it for a new unit.
I'm keeping my fingers crossed. I'm almost 2 weeks into my replacement unit and everything's fine so far.

That screen seems faulty to me.
Edit:
Or maybe even a loose wire?
Sent from my SPH-D700 using XDA App

Looks like a connector to the screen may have been loose :/..

I had it happen. Took it back and exchanged it even though after rebooting it appeared fine. I believe it was an overheating graphics processor (I've had similar happen on a computer).

At first, the guy at Best Buy was hesitant to replace it. I told him I didn't mind if he did a hard reset on it so he could rule out a software conflict (personally, I was confident it was hardware-related). Less than 3 minutes after being reset it was doing it again.
Now, I'll probably root it have some real fun!
Sent from my Epic 4G using XDA App.

I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.

OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
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I hope you don't have too much trouble getting it taken care of!
Sent from my Epic 4G using XDA App.

Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!

With the amount of phones sold there are going to occasionally be defective ones.
Sent from my SPH-D700 using Tapatalk

I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.

farmsatguy said:
Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!
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Getting it swapped was simple & quick once the Best Buy Mobile rep hard reset the unit and saw that the problem continued. As I said in the OP, my replacement is doing great so far.
Sent from my Epic 4G using XDA App.

Lazz said:
I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.
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I think I was having the same problem.
It only seemed to happen when the battery was nearly depleted, and even then only when the screen was on high brightness and displaying nearly all white.
Seems to me like at low charge levels the battery can't supply enough power to keep most of the pixels white at high brightness, so it starts getting distorted.

Go to sprint service and repair store and open a ticket. They will either charge you $35 or it will be free if you're under tep, so long that you have no liquid on the device and it's not rooted. I'm a tech at one of the stores.
OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
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Click to collapse
Sent from my SPH-D700 using XDA App

So how bad is the dust under screen issue? (Poll)

Im getting a new tablet soon and I think the 10.1 is my favorite of the moment. But getting dust under the screen is one of those things that would drive me nuts. So just curious how wide spread the issue really is.

You should search the forum for build issues, but I went through 3 tab10.1 and they all had dust under the screen.
I'm really sensitive to flaws and I can see it ONLY with the screen off and in really really bright rooms or in sun light. also, so far I haven't noticed any new dust that is getting in under the glass. So, I ended up with one that had just a few dust on the edge of the screen and I don't notice it under normal use.

No dust issues here or atleast haven't noticed under normal use. Absolutely loving my tab
Sent from my GT-I9100 using XDA Premium App

Like joebob1, the dust under the screen is clearly visible only when using the tab outside, under the sun ligth, and with a black background or the display off/in standby.
I bet that when the dust is checked under these conditions more people will report this problem.

so seems those mocking transformer for its build hre have dust and oil blob issues. Seems every tab is far from perfect....
Sent from my Transformer TF101 using Tapatalk

Thanks guys, this is exactly why I wanted to have the poll. You get a few noisy people with bad luck and suddenly the 10.1 is junk because of a dusty screen. The poll is showing pretty much what I expected, the majority of them are fine.
To be honest im starting to lean pretty heavily towards the flyer for other reasons, but when it comes time to pick something in a couple days its good to know the tab is an option.

Canadoc said:
so seems those mocking transformer for its build hre have dust and oil blob issues. Seems every tab is far from perfect....
Sent from my Transformer TF101 using Tapatalk
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I have the oil blob issue too. Do you have more information/link to this? Like to know if this is something that can't be avoided or something I definitely need to exchange for a new one. Thanks!

flintdragon said:
I have the oil blob issue too. Do you have more information/link to this? Like to know if this is something that can't be avoided or something I definitely need to exchange for a new one. Thanks!
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Seems it is a result of glass and LCD touching. Usually heat triggers it. Price of being so thin is the 2 pieces are too close together. Seems to be common prolem

Oh ASUS...

So my first transformer was awesome except for the touchscreen that was unresponsive on a whole line across the tablet, the minimal light bleed, and the unbalanced speakers. I decided to rma it with ASUS and sent it back.
I just got it back today. The shipping paper shows a new part for a screen (I'm guessing.. 90R-OK061L20000Y). I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
My question to my fellow Transformer owners is should I RMA again? Maybe switch to the galaxy tab? Hope its software related and wait for a fix? Our just ignore it?
Anyone else have this problem?
Sent from my Nexus One using XDA App

The Transformer is nice especially with dock if all works well, mine does, but if that were me I'd be unloading it and getting a Galaxy 10.1.

I just tested mine with the same paint program. I colored the whole screen with 1 finger and everything seems to be in order. Funny how that program registers 7 finger multitouch but 8 will cause a FC.
Anyway. I would RMA it again. This time stating that the problem wasn't fixed. Maybe put a bunch of post-it notes with arrows all pointing to the spot there it is whacked.

viper2g1 said:
I immediately installed a multi touch and paint app to check the screen only to find an almost identical unresponsive section of the screen (on both it was unresponsive to the lightest of touch only. Heavy touches still registered.)
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If this really is an issue only with "lightest of touch" I think you would be better off selling the unit. Touch screens often have areas that require more or less contact. The fact that they replaced the screen or digitizer and it does not meet your expectations suggests the settings they are using will not meet your expectations as to the amount of contact required.

Just a quick question, wherever you guys bought your transformer, did anyone buy a warranty through the retailer? Personally I work a BestBuy, so a 1 year with damage warranty was dirt cheap for me, so i bought it, normally I dont get the plans bc I treat my gadgets like angels, but with a 10 inch screen thats only protected by glass I thought I should, especially with all the defects from ASUS going around (although mines working perfect!).

Well as an example when trying to launch an app along the line a hard press is required
Sent from my Nexus One using XDA App

Could it be a problem with your fingers? Seems strange you have had problems with 2 lol

Are you saying my fingers is brokeded!?!
Sent from my Nexus One using XDA App

he's saying you touched it wrong

well I would insist on a replacement if the issue is still there. You would of thought they would of tested this before it was returned to you.
I would of thought it would be other hardware other than the screen that is defective and they have simply replaced the incorrect part.

I called asus again and they game another rma. They paid for doing too, that's nice. hoping for a fix though.
Sent from my Nexus One using XDA App

Is nexus 7 quality that bad?

I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...

Don't be, the number of people on XDA are but a small percentage of those that purchase the tablet.
I bought mine very early on, my friend bought his just recently from a completely different retailer and he has no issues.
If you read enough and look hard enough, you may convince yourself something is wrong with your tablet when there may not be.
So get your device, enjoy using it, and is there something really wrong with it if when using it, everything is working as it should?

nope, i LOVE my N7! i use it almost everyday...more so than my acer iconia 10". the N7 is fast, light, and screen is awesome. the ONLY thing i dont like is the non-standard charging "mechanism" that it uses. i hate not being able to just grab a normal micro usb cord and charger and just charging it. other than that...no complaints.

Quality is great.
Go for it!
I've had mine since day one and no problems at all. Not only that, but I've installed it in the dash of my car and it's held up great.

No its no bad. There are defective devices out there. But the quality is not bad f you get a working one. That sorta contradicts its self but you know what i mean.
Sent from my Nexus 7 using Tapatalk 2

When you have 1% of devices that could potentially be lemons... coupled with the fact a substantial amount of that 1% are XDA members... it's easy for a device to look bad when in the grand scheme of things, it's not. Don't get me wrong, I'm not exactly a non-frustrated user. My screen magically cracked today somewhere between me holding it at the kitchen counter vs walking to my car, yet I never dropped it. That doesn't deter me away from buying another one since after all, mine was from the first gen batch, which if an issue is going to exist... it'll be there.

if you picky about minor issue, i think you should wait till at least October to be sure the problem is fixed. My has a minor screen lifted and there is a little static noise when turn the screen on/off. Other than that, it a good tablet. Yeah go for it.

Screen lift is ridiculously common, but that's the only really popular issue. Fortunately, there are flush screens out there, and it's not guaranteed to be a serious problem down the road even if you do get one that's a little loose on the left side.
Although there are fewer reports of lift in C8 units, the underlying cause has not been addressed. There was a big thread about this earlier today.
http://forum.xda-developers.com/showthread.php?t=1856203
I had three units with screen lift and was unwilling to tolerate it, so now I'm waiting to repurchase until they get this cleared up. If you read through the first two pages of that thread you'll find that I asked the first person who claimed to have a flush C8 unit for photo verification, and that photo revealed screen lift. That was disappointing. I was hoping these newer ones with updated packaging were mostly fixed.
Most people who claim to have flush screens haven't actually checked, but that says something about how minor it usually is. Since you ordered from the Play store, you won't have to deal with ASUS if the worst case scenario happens (a cracked screen), and a hair of separation shouldn't prevent you from enjoying an otherwise great device, so long as you're confident in the warranty.
It really is a great tablet. I wish I'd kept my second unit from the Play store, the one with the least separation, because I really enjoyed having it.

droidnext said:
if you picky about minor issue, i think you should wait till at least October to be sure the problem is fixed. My has a minor screen lifted and there is a little static noise when turn the screen on/off. Other than that, it a good tablet. Yeah go for it.
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What is that static on unlock? Mines just developed it. Its really annoying!

RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...
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Well, keep in mind that when people who are not XDA regulars have a problem they hit up Google and XDA links are generally on the top of the list for ANY Android device, so they come here to ask and/or complain about it. Then you have XDA regulars who tend to be techie types who are VERY picky about having perfection in their toys. So things the average Joe wouldn't even know is a problem can come across like its the end of the world. Finally, as many point out, you only see the problems because people don't generally come here to post "everything's fine" unless they are being snarky (like a thread I posted a while back) or just that rare person who does that sort of thing...usually as a counter balance to all the negative posts.
Sent from my Nexus 7 using Tapatalk 2

RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
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It's like if you visit a new country and the first thing you do is walk into a hospital... "what's wrong with this country? Everyone here is sick."
This forum is where the few people who have problems gather to discuss them, and they are a very small percentage of Nexus 7 owners. It's just that people for whom the device is working fine don't post every day and talk about their experience, while people having problems do.

Okay, thank you everyone for your replies!
It's a shame but I think what you say is true: even if this is a hi-grade tecnology forum, only the people with problems talk and talk about them, while the people without problems only reply them maybe some times and never talks about that anymore.
Anyway, I kinda hate when you guys say "Mine is ok! only the left side is a bit loose", "Its great! only the screen fails after 2h of use", "Its amazing, yet the screen cracks everytime time I touch it on this sire.."
250~$ is not enough to expect a FULL QUALITY DEVICE? I owned an iPad and a Galaxy Tab and I had never had to expect or to suffer a minor problem, and you're talking about really important screen problems (a curved / loosing side / cracking side / etc. screen has A LOT of more % of cracking, or getting dead pixels, or having another problems).
I honestly don't understand that mentallity. We are not talking about a 5$ device (and even there we could have a discussion), ¡¡its more than 250 dollars!!
I think that if this problems happen is because people accepts it like that.

RusherDude said:
I've ordered one and I'm looking around here and.. what happens with this tablet? 90% of them have an important screen / battery / software problem?
I am REALLY scared of what I am receiving after reading this section...
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90% of people in threads whining about issues have a problem. Not anywhere close to 90% of the tablets have an issue.
How many other people are going to read a thread about defects other than the ones with defects?

I got my N7.
C80.. flawless.. perfect.
Nothing more to add. You guys scared me hard for what was I getting.. and at the end, a perfect one .

People seldom post when things are working as they should. However when things go wrong....
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

my c60 is perfect.
Sent from my Nexus 7 using Tapatalk 2

im one of the unlucky ones.
i have blown speaker problem.
its such an unlucky issue.
problem with this is, its not easily detectable.
it was working fine. been using it for exactly 28 days and suddenly the speaker start making cracking sound when volume >40%.
its like a time bom and may happen again even if i get a replacement unit from google.

Nexus 7 3G Defects - here!

Hello people!
As we all know the nexus 7 32gb 3G has shipped!, This is for everyone who has the Nexus 7 -3G- version only!
Do you have an issue with anything of your nexus 7 components (screen issues - build issues - speaker, etc ...) that are found on the previous builds of the nexus 7 non 3G ?
Did you guys find something that you like or you feel is better than the one with the previous build or non 3G (if you own a non 3G nexus)
like say, Faster, snppier, better graphics, performance etc ..
Sorry for my not so bad English

Just had 2 3Gs arrive to replace my old 16Gb wifis
Both perfect in every way, (Saying that so were my wifis)
Only comment is (Are google trying to get apple to sue them over the sim removal tool!!!)

flashyphotos said:
Just had 2 3Gs arrive to replace my old 16Gb wifis
Both perfect in every way, (Saying that so were my wifis)
Only comment is (Are google trying to get apple to sue them over the sim removal tool!!!)
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Wow, lucky you that you got yours so fast! I am really hoping mine doesn't have the screen flicker when it arrives. I'll edit this post once I receive mine.

adamhlj said:
Wow, lucky you that you got yours so fast! I am really hoping mine doesn't have the screen flicker when it arrives. I'll edit this post once I receive mine.
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Oh the reason Google are stating that Cases for the wifi nexus 7 are not compatible with the 3G version is that the Mic has moved due to the microsim slot so the flap on the cases covers trhe mic on the 3G version.

Chaw Rash said:
Hello people!
As we all know the nexus 7 32gb 3G has shipped!, This is for everyone who has the Nexus 7 -3G- version only!
Do you have an issue with anything of your nexus 7 components (screen issues - build issues - speaker, etc ...) that are found on the previous builds of the nexus 7 non 3G ?
Did you guys find something that you like or you feel is better than the one with the previous build or non 3G (if you own a non 3G nexus)
like say, Faster, snppier, better graphics, performance etc ..
Sorry for my not so bad English
Click to expand...
Click to collapse
This seems a little pessimistic to me. Why assume they are going to have tons of defects? Won't google/asus have learned from the mistakes they made with the early wifis?

I didn't mean to be pessimistic at all .. just scared of that feeling when you wait so badly for that shiny device that you ever wanted but only to figure out that you have to sooooo lucky to get a (well-made) one without any defect !! I hate QC.

i see the need for this very much,
i just got the 32gb wifi only and maaaann.... the feel to the tab is just...different like the back panel feels...better i cant really explain it the unit feels heavier too.

Got mine this-morning. No defects at all. Why would you expect any? The Wifi version has been out for ages so any major defects would have been caught long ago by the early adopters.
The only "defect" per-se is deciding what the best deal on a SIM card is... 3 is probably the best network... but what one to order? All rather confusing for a poor old mouse brain.

mouse65 said:
Got mine this-morning. No defects at all. Why would you expect any? The Wifi version has been out for ages so any major defects would have been caught long ago by the early adopters.
The only "defect" per-se is deciding what the best deal on a SIM card is... 3 is probably the best network... but what one to order? All rather confusing for a poor old mouse brain.
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I got mine last night. It has some backlight bleeding and also has these funky faded streaks (hard to explain) on a black screen these streaks give the blacks a washed out appearance. I compared it to my 16GB N7 which I got in Aug and I didn't notice these streaks but do have backlight bleeding on that one. I'm actually getting it replaced for these streaks but I've come to expect and even accept(as long as it's not horrible) backlight bleeding on Asus tablets. Having owned the TF101 (3 of them) the TF201(3 of them) and the infinity I have not came across a single one that didn't have some backlight bleeding to an extent or another. Some having it much worse while others maybe having just a small spot in the corner. But I honestly have not seen a single one (mine or a friend's) that didn't have backlight bleeding to some extent.

Mine has some very slight backlight bleeding, but nothing I'd complain about. Unfortunately, it does have the blown speaker issue...so an RMA replacement is on its way.

I bought a 2nd Nexus 7 3G version and all the issue of my 16gb WiFi are gone... The main problem the light flickering which is gone totally, also the screen is now flat with the bezel finally.
Sent from my Nexus 7 3G

Mine is fine overall. There seems to be some slight backlight bleeding on the left side of the screen, but not major enough to RMA.
Speaker sounds fine too as far as I can tell. The only "issue" I think I can report is that when my tablet has been sleeping for a long time, the mobile data will cut itself back on if it's off. At least the mobile data works though. Anyone else experience this?
Sent from my Nexus 7 using xda app-developers app

I forgot to mention that I have noticed my screen flickering a bit when in 'auto', and depending on the ambient light. It's almost like the screen can't decide where to set itself and is bouncing between 'levels'. The problem seems to go away completely when I just turn off the auto lighting and keep it at minumum (which is how I usually use it). Is this the screen flickering problem everyone keeps talking about?

developer_john said:
I forgot to mention that I have noticed my screen flickering a bit when in 'auto', and depending on the ambient light. It's almost like the screen can't decide where to set itself and is bouncing between 'levels'. The problem seems to go away completely when I just turn off the auto lighting and keep it at minumum (which is how I usually use it). Is this the screen flickering problem everyone keeps talking about?
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Just got my replacement an hour ago. Body creaks less, bezel appears slightly more even (although the old one was really even to begin with), and speaker sounds MUCH better. Only slight buzzing from the 'notification' volume bar, default tone, at max. Everything else sounds clear. I'll have to watch the screen to see about flicker. I have noticed it switching levels, but haven't noticed it flicker yet. It also appears to have less light bleeding. So far so good...

Ok guys - I need an opinion. I've had some time to play with my replacement N7, and noticed some odd things. I ran the battery down last night just to make sure it wasn't a dud - got about 10hrs of video (minimum brightness, sound down). It's not as good as my first one, but I don't consider it a dud. However, after it died, I plugged it in. A half hour later, I tried to power it on to collect the batter logs (simple battery logger), and it wouldn't power on. I pressed the power button for 5 sec each time, nothing. No white battery charging logo either...just unresponsive. I kept trying and it finally booted. I think I had to hold the button for 10-15 sec - and the battery was charging and at 10%. Never happened like that with my old one - just a consistent 4 second press to power on. Does this thing need 10% before it will power on? Reading the forums, the power on issue seems to be common. Should I be worried about this? Should I just keep my original unit even though the speakers are bad? I really don't want to end up in the endless replacement loop. Do others here have occasional power up glitches?