[Q] Serial Number - Nexus 7 Q&A, Help & Troubleshooting

Since Google is not likely to cough up production figures on the Nexus 7, is there a serial number associated with the device that we can use to deduce an approximate number? Like if everyone posted their number if it was higher than the previous high?
I think monthly totals will be - big...

rmm200 said:
Since Google is not likely to cough up production figures on the Nexus 7, is there a serial number associated with the device that we can use to deduce an approximate number? Like if everyone posted their number if it was higher than the previous high?
I think monthly totals will be - big...
Click to expand...
Click to collapse
Who knows how serial numbers will work but sometime it's sequential.
Hopefully with the 'big' number of devices sold, this will mean awesome development for our Nexus 7s

where is the Serial Number located?

It is on the box, in your warranty pamphlet and on the clear removable plastic sticker on the back of the N7.

Related

N1 avalible for devs in august

It should be available by the first week of August, 2010
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From:
Sent: Thursday, July 22, 2010 3:17 PM
To: Android
Subject: Developers phone
I was wondering when you guys will be offering the nexus one for purchase for developers? I was just about to order two of these when you guys ran out/stopped selling.I am a developer and really want this phone,I noticed you said that you will be making them available to devs i was just wondering when.
This is my first post so i had to remove the links but this reply is 100% real!
?huh?
10char
So since the Nexus Ones will now be for "developers" will they have the special bootloader that can be re-Locked?
Just wondering
I wonder how much they're going to be charging, or if they'll sell accessories too!
I just hope they can drop the price tag a little bit. Even the later phones just came out are cheaper than N1.
Also, fix the wifi sleep bug. That's all what I want to ask for.
well... I bought a developer license and what they are selling this very moment is the "Android Developer Phone 2" which runs Android 1.6 has a 500something mhz cpu and like a 3.x" screen. Not very exciting.
I hope the august thing isn't this phone... on the other hand.. its cheaper and completely carrier independent.
Frankly, I'd see the Dev 3 will be HTC Vanguard, which has advanced 3G (3.75G) and slide-out keyboard.
If nothing else, I'd like to buy another Nexus One to get a special developer edition back cover.
hbkmog said:
I just hope they can drop the price tag a little bit. Even the later phones just came out are cheaper than N1.
Also, fix the wifi sleep bug. That's all what I want to ask for.
Click to expand...
Click to collapse
Download spare parts and change the wifi sleep policy. That did the trick for me.

Identifying 8gb versus 16gb version?

So earlier this week I received my pre-order Nexus 7 from Google Play, but shortly thereafter realized that the device only had 5.9gb of available storage -- a bad sign, since I had ordered the 16gb version.
I've been in Google customer service limbo for the last week; they're supposedly going to contact me to arrange for a replacement, but I'll believe that when it happens. Anyway, in the interim I've been wondering -- could this actually be a 16gb unit that was mis-partitioned? Every label in the shipment appears to say it's a 16gb unit -- I never would have known otherwise if I hadn't stopped to check the free storage before spending my Play credit.
So is there any way to determine what the actual storage capacity of the unit is? Do the device numbers take particular formats for the 2 versions? Is there some way through ADB to get the total storage size (regardless of whether they partitioned it as an 8gb)?
The box has 8GB or 16GB on it in the barcode area. That is the only thing I know as I ordered both and that was the only way to tell them apart.
Noodles5666 said:
The box has 8GB or 16GB on it in the barcode area. That is the only thing I know as I ordered both and that was the only way to tell them apart.
Click to expand...
Click to collapse
Yes, that's my problem. My order on Google Play, the slip in my packing materials, the barcode on the box -- all say 16GB. But when I fired up the device and went to the storage settings, it said I only had 5.92 gigs of storage available.
So either there was a massive logistical screw up, it really is an 8gb unit and the box got mislabeled (it seems to have the right device number, though), or the docs are all correct -- it really is a 16gb and the device was misconfigured at the factory. If it's the second situation I could presumably fix it myself using the binaries Google made available, and avoid the return process entirely. But I'd rather not go down that route if it's not really a 16gb model because I'd like to avoid any further headaches with the return process.
You can also compare the serial number on your device with the one on the box and see if they match.
Sent from my Galaxy Nexus using xda app-developers app
jjjsong said:
You can also compare the serial number on your device with the one on the box and see if they match.
Click to expand...
Click to collapse
Yup. Checked that. The serial number reported in Settings matches the CSSN on the barcodes on the box. Everything appears to be consistent between the packaging and the device, except for the amount of storage.
equivariant said:
Yup. Checked that. The serial number reported in Settings matches the CSSN on the barcodes on the box. Everything appears to be consistent between the packaging and the device, except for the amount of storage.
Click to expand...
Click to collapse
Then it sounds like they made a mistake.. get an exchange I guess.
Sent from my Galaxy Nexus using xda app-developers app

[Q] Received 8GB Nexus, box says 16GB??

Well, this is very odd. I ordered a Nexus 4 16GB (via FromUs2Eu.nl; phone not available in the Netherlands). Today I received my phone, however, there is only 8GB storage space! On the box it clearly says that it should be the 16Gb version. The IMEI number on the box is the same as the phone, but the serial numbers differ. Has anyone heard of this before???
Moreover, this company didn't give me the official play store receipt, so at this moment, I feel like I'm pretty screwed. Hope fromus2eu will sort this out quickly, but I have to wait and see. Any other people that have heard of this company and have had a same experience?
I have not heard about the company, but there have been many users experience similar problems. Flashing/returning to stock somehoe bugged and the phone only recognize 8GB.
Wipe everything and restock usually solve the problem.
mbroeders said:
Well, this is very odd. I ordered a Nexus 4 16GB (via FromUs2Eu.nl; phone not available in the Netherlands). Today I received my phone, however, there is only 8GB storage space! On the box it clearly says that it should be the 16Gb version. The IMEI number on the box is the same as the phone, but the serial numbers differ. Has anyone heard of this before???
Moreover, this company didn't give me the official play store receipt, so at this moment, I feel like I'm pretty screwed. Hope fromus2eu will sort this out quickly, but I have to wait and see. Any other people that have heard of this company and have had a same experience?
Click to expand...
Click to collapse
Sent from my Nexus 4 in a Faraday cage
mbroeders said:
Well, this is very odd. I ordered a Nexus 4 16GB (via FromUs2Eu.nl; phone not available in the Netherlands). Today I received my phone, however, there is only 8GB storage space! On the box it clearly says that it should be the 16Gb version. The IMEI number on the box is the same as the phone, but the serial numbers differ. Has anyone heard of this before???
Moreover, this company didn't give me the official play store receipt, so at this moment, I feel like I'm pretty screwed. Hope fromus2eu will sort this out quickly, but I have to wait and see. Any other people that have heard of this company and have had a same experience?
Click to expand...
Click to collapse
You better hurry and notify them! Return it and get a new one!

Google Is Refusing to Block IMEI of Lost/Stolen Handset!

So I called Google to report a lost/stolen Nexus 4, so that they could block the IMEI (I'm in Canada) But then they just responded:
"I have received word back from our specialist they let me know that since the device was not lost/stolen during the shipping process that the situation is out of our scope of support. "
Click to expand...
Click to collapse
This is crazy! Google can easily block IMEI's from accessing the Play Store, and render the phones useless. Why haven't they done this? I'm the original purchaser- so what is the problem?
Have you called Fido? Once they block the IMEI, it is also entered in a central database that other carriers draw from. Should not matter whether you bought the phone from your provider or not.
CMNein said:
Have you called Fido? Once they block the IMEI, it is also entered in a central database that other carriers draw from. Should not matter whether you bought the phone from your provider or not.
Click to expand...
Click to collapse
Are you sure they enter it into a central database? The last I heard was that if you block the IMEI with the carrier only, it only applies to Fido and people have been able to use the stolen handset on other carriers. I've read anecdotes of people getting Google to successfully block the IMEI of their stolen IMEI's.
It makes much more sense if Google does it themselves. A phone that can't access the Play Store becomes useless!
montrealguy said:
Are you sure they enter it into a central database?
Click to expand...
Click to collapse
Not 100%, but definitely worth looking into.
montrealguy said:
So I called Google to report a lost/stolen Nexus 4, so that they could block the IMEI (I'm in Canada) But then they just responded:
This is crazy! Google can easily block IMEI's from accessing the Play Store, and render the phones useless. Why haven't they done this? I'm the original purchaser- so what is the problem?
Click to expand...
Click to collapse
It's not Google's job. It's the carrier's job... Google isn't running a network. It's like trying to get UPS to block the IMEI for you; it makes no sense.
Sent from my Galaxy Note 2
Product F(RED) said:
It's not Google's job. It's the carrier's job... Google isn't running a network. It's like trying to get UPS to block the IMEI for you; it makes no sense.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
I completely disagree. Google blocking IMEI's of stolen phones is much more efficient than carriers blocking the IMEI's one by one. All they need to do is block any phone with that IMEI from accessing the Play Store. And voila- you can't even use the stolen phone in a different country!
It would be a good idea, sure.
In the meantime have you talked to your provider, or pushed Plan B to your phone from Google Play?
Product F(RED) said:
It's not Google's job. It's the carrier's job... Google isn't running a network. It's like trying to get UPS to block the IMEI for you; it makes no sense.
Sent from my Galaxy Note 2
Click to expand...
Click to collapse
I completely disagree. Google blocking IMEI's of stolen phones is much more efficient than carriers blocking the IMEI's one by one. All they need to do is block any phone with that IMEI from accessing the Play Store. And voila- you can't even use the stolen phone in a different country!
Yeah, when the imei is blocked by T-Mobile, or another carrier, you can still sell the phone as a WiFi only device and make 200$ but if it can't even be used as that, its worthless
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
montrealguy said:
I completely disagree. Google blocking IMEI's of stolen phones is much more efficient than carriers blocking the IMEI's one by one. All they need to do is block any phone with that IMEI from accessing the Play Store. And voila- you can't even use the stolen phone in a different country!
Click to expand...
Click to collapse
You're missing the point. Google doesn't have access to the carrier database of IMEI numbers. They actually cannot do it.
Yes this is pretty standard...unless lost in shipping Google has nothing to do with this, the carrier must handle it,and let me tell you ahead of time, IMO which I've had happen twice with my carrier at least T-Mobile, they will NOT block or kill an IMEI and handle a stolen phone without a police report. I know its a pain, but if every Joe who wants to sell a phone and then recoup with a stolen claim could just call without any paperwork to back it up would be too easy. I know getting the police isn't exactly proof someone isn't trying to scam anyway not like the cops are actively pursuing cell phone thieves, but they require it.
Sent from my Nexus 4 using xda app-developers app
Know what's kind of ironic about this?
Blocking the IMEI is actually a very inefficient and easily-circumvented method to screen phones. Heck I'm not even using my phone's IMEI for my carrier right now as I need a plan that isn't offered for the Nexus 4. For the sake of not derailing this thread I won't delve into details, but I can assure you, it's very easy to calculate a new IMEI.
Product F(RED) said:
You're missing the point. Google doesn't have access to the carrier database of IMEI numbers. They actually cannot do it.
Click to expand...
Click to collapse
And I agree that it isn't on Google to screen the IMEI's. As said there.
imagine : you stole the IMEI of a friend who you dont' love or hate, you calle google for block they IMEI ..... easy to abuse with this system ... it's not google job to block IMEI....
for google, a slolen phone .... is a phone who give $$$ to google, why he block them ?
Johmama said:
Know what's kind of ironic about this?
Blocking the IMEI is actually a very inefficient and easily-circumvented method to screen phones. Heck I'm not even using my phone's IMEI for my carrier right now as I need a plan that isn't offered for the Nexus 4. For the sake of not derailing this thread I won't delve into details, but I can assure you, it's very easy to calculate a new IMEI.
And I agree that it isn't on Google to screen the IMEI's. As said there.
Click to expand...
Click to collapse
It isnt a matter of derailing the thread. It is a matter of you are not allowed to get into details as this is illegal and banned from being talked about here.
zelendel said:
It isnt a matter of derailing the thread. It is a matter of you are not allowed to get into details as this is illegal and banned from being talked about here.
Click to expand...
Click to collapse
Uh, that too. Sorry, forget I mentioned anything.
How did you contact Google? I have a similar problem and I need to make some inquiries.
Thanks!!
jo_iii said:
How did you contact Google? I have a similar problem and I need to make some inquiries.
Thanks!!
Click to expand...
Click to collapse
https://support.google.com/googleplay/#contact=1&ts=3013792
Good luck
Sent from my Nexus 5 using XDA Premium 4 mobile app
Android The Greek said:
https://support.google.com/googleplay/#contact=1&ts=3013792
Good luck
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess giving a reply to a 3 month old post is as the saying goes better late than never.

[Q] Samsung Note 4 promotions

Anybody tried submitting the rebate online?
I tried to submit mine but after I entered the IMEI and WIFI Mac Address (from Note 4), it says my IMEI and WIFI Mac address were invalid.
Never thought this will be a hard one
For anyone who's having the same experience. Will have to do a snail mail instead of online submission (see below).
8. Why am I getting the message “IMEI/HEX MEID# invalid?”
Check that you have entered each digit of the IMEI or HEX MEID correctly. Please note,
you may also need to remove the ‘0x’ from the “HEX MEID” at the beginning of the
number before entering. If you continue to receive an invalid IMEI/HEX MEID message
and believe you have a valid offer claim, you can mail in you offer claim with the Official
Offer Claim Form at the bottom of the Terms and Conditions.
Same issue here. Reatttempted like 10 times. No go.
How did you two get the Note 4 before release date? It is an international version? Maybe because the promotion is only for the USA and must be be preordered via a carrier buying an international version that is not from a carrier is not a valid purchase.
It's a US version. I got mine from T-Mobile.
karipay said:
It's a US version. I got mine from T-Mobile.
Click to expand...
Click to collapse
Sweet
Kicking Deuce on the Beast, Note 3
I was browsing in some other forum and saw people having the same issue. One guy suggested to wait on 10/17 since this is the official release date of GN4. His logic might be that the rebate page hasn't been updated with all the Note 4 IMEI and MAC values. It makes sense so I'll wait.
So what does the "promotion/rebate" deal consist of, if I may ask?
usmcxdroid said:
So what does the "promotion/rebate" deal consist of, if I may ask?
Click to expand...
Click to collapse
https://samsunggalaxypromotions.com/note4
Sent from my SM-T800 using Tapatalk
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
dooster12 said:
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
Click to expand...
Click to collapse
It's in the phone itself. You need to receive the device first, then look it up in the settings.
leeartavia said:
Same issue here. Reatttempted like 10 times. No go.
Click to expand...
Click to collapse
Same here. I have been trying since Monday. Hopefully they fix this thing soon.
ok, figured this out.....
I got my box out and compared the hex id to the one in the phone. The hex id had one more number in front and the imei had one more number on the rear. So, I used the one on the box and it accepted it.

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