Database Users

Best form of Insurance for Evo

I found out last week that most if not all forms of home owners insurance and renters insurance will allow you to separately insure personal items for a nominal fee. This has no deductible, covers full amount of item, and they usually just need serial number.
My wife's hero and my evo are now insured for $50 a year under renters insurance. My friend insured 2 evo's and a hero for $15 for a year under his home owners insurance. Plus neither have a deductible for personal item insurance. Just the yearly payment.

Good info. Curious, dDoes this cover malfunctions, accidental damage, and theft? Who is your insurer?

theres an insurance company around here called state farm (they do auto insurance I believe) and they sell personal item insurance for $30/year and it covers just about any smartphone. You don't have to have any other kind of insurance with them. You pay $30 bucks and they write you a check for how much it costs if you need it replaced, but they cancel you for a year after 1 claim.

itmustbejj said:
but they cancel you for a year after 1 claim.
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i'm assuming they just cancel the device insurance, and not everything lol.

itmustbejj said:
theres an insurance company around here called state farm (they do auto insurance I believe) and they sell personal item insurance for $30/year and it covers just about any smartphone. You don't have to have any other kind of insurance with them. You pay $30 bucks and they write you a check for how much it costs if you need it replaced, but they cancel you for a year after 1 claim.
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That is the company my wife and I used for our renters insurance so we rolled it up under that.
I would imagine they look pretty closely at these claims to make sure people aren't taking advantage. But as far as I know they will cover just about anything that happens to it.

itmustbejj said:
theres an insurance company around here called state farm (they do auto insurance I believe) and they sell personal item insurance for $30/year and it covers just about any smartphone. You don't have to have any other kind of insurance with them. You pay $30 bucks and they write you a check for how much it costs if you need it replaced, but they cancel you for a year after 1 claim.
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Wow, that sounds amazing! What does it cover (loss, theft, water damage, etc) and are you positive that you don't have to have any other type of insurance with them?

jasonleb1 said:
Wow, that sounds amazing! What does it cover (loss, theft, water damage, etc) and are you positive that you don't have to have any other type of insurance with them?
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Ok I guess you do have to have some kind of insurance through them. I found this:
State Farm DOES in fact insure cell phones, they do it through their "Personal Articles Policy". Their are two requirements to get it. One, that the phone has to be worth over $500 (which is why they will say they don't insure cell phones because most aren't worth that much including the IPHONE) but the Nexus One is worth over $500. Two, you HAVE to have some type of policy with them already.
If you don't you have a policy with them, you can get some type of home/renters insurance which is crazy cheap (and your an idiot if you don't have something like that in place already). I actually signed up for renters insurance which was $15/month (cheaper than what I was paying) which allowed me to get the phone covered with the Personal Articles Policy.
It's $34/year with No Deductible. It covers everything except software problems. So theft, damage, you get pissed and decide to throw it in a river, etc. gets
covered.
Edit: Theres another guy that said on 4/22/10 that he had the state farm item insurance for his phone with no other insurance

I'll stick with squaretrade.

rutter9 said:
I'll stick with squaretrade.
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Never heard of them. Do they do personal article insurance.
itmustbejj,
Their policy actually states $500? I wonder if they will allow cheaper devices if you have other forms of insurance through them as I'm insuring my Evo and it is $440. Or maybe my wife figured out how to work the system...

Sadly, my State Farm agent sent me this email today in response to my request to apply this to our account. We spoke yesterday and she thought it wouldn't be a problem, but just had to call for a quote...
State Farm no longer writes a Personal Articles Policy for coverage for cell phones and hand held devices. My underwriters informed me that the losses were too great, that State Farm decided to do away with the risk for the company. Thank you for your interest and if anything changes on that I would be delighted to inform you.
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So they stopped in the 3 days since the first post? That sucks. I'm sure you can call around and ask any of the major insurance companies that offer renters/home owners insurance.

JustinChase said:
Sadly, my State Farm agent sent me this email today in response to my request to apply this to our account. We spoke yesterday and she thought it wouldn't be a problem, but just had to call for a quote...
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If that's the case then State Farm better give me back my money check! I haven't received anything like this yet but will update if I do.

i had this for my new laptop.
I spill a cup of water on the keyboard and fried it.
The insurance pick up the tab and replaced it.
Got a check. Cost to much to repair vs. replace it.

Insurance for your Galaxy Tab + discount code

Im not sure about other carriers but T-Mobile or better put Asurion does not insure the Galaxy Tab. I found Square trade offers insurance.
https:// squaretrade. com/pages/
Extended warranty of 3 years plus Accidental damage is $ 150 total.
I also found a discount code "TURKEY" for a 30%. its not covered for lost or stolen but atleast damage! you have up to 90 days after purchase to place the order (dont know when the discount cod expires though).
Anyone have any experience with Square Trade?

Tmobile does have insurance for $6
Sent from my SGH-T849 using XDA App

Good post!
I'd offer SquareTrade for my Galaxy Tab as well.
I'm very familiar w/ SquareTrade...
So you know the basics of the SquareTrade Care Plan, it will basically cover you up to the coverage limit listed at the time of the quote; this is usually covered up to the actual retail price of your device.
The coverage limit is the retail price which should be considered as the no-commitment price for your Galaxy Tab.
The coverage should include 3yrs w/ ADH; protects against damages in the full 3yrs, up to the coverage limit. The first year should still be covered under Samsung for regular warranty issues while year 2 and 3 will be protected by SquareTrade.
The cost to cover it may be less than the total cost to pay insurance for 2-3yrs. There are "NO" deductibles for this warranty on the Galaxy Tab so you should also consider that there will be a out of pocket expense, later, with your insurance.
Lastly, SquareTrade claims a 5 Day guarantee which means that if items that arrived for repair are not completed by 5 working days then you'll get your warranty purchase price refunded while you still keep the coverage. - Sounds good right?
For repairs or mail in items, SquareTrade also offers prepaid shipping so you do not have to pay for a label to get it there.
You have 90 days to purchase the plan and that's 90 days from the date of the purchase on your receipt. -- You can add your receipt to the online management page once you login to your account.
Hope this helps and be sure to use the coupons on eligible days since those 30% coupons don't last forever!
*I've covered my HTC EVO with the SquareTrade plan and my GF's Samsung Captivate... soon to be covered is my Galaxy Tab too!
** About experience, you should check it out on Nextag or Epinions for reviews.
SquareTrade has a majority of 4-5 star ratings by consumers.
The general rule to a easy warranty claim is the read the contract and understand that a warranty just can not cover obscene instances that are just not covered by the warranty, or issues that begin before the "advertised" term starts.
It's not common that people have a poor experience as our people on the phone's are pretty forward thinking and are friendly.

My store said no and so did customer service when I called yesterday and asked
jay_jay_n said:
Tmobile does have insurance for $6
Sent from my SGH-T849 using XDA App
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Sent from my SGH-T959 using XDA App

That's wired I called customer service before an they said I could, an when I went to the store they said I could a well I just forgot since I was in a hurry I'm gonna go back later today ill post up my results
Sent from my SGH-T849 using XDA App

Please let me know. I bought two of these on contract!! One would think they would at least offer insurance for someone on contract? But they straight up told me no, and then gave me the number to Samsung to call with that question.
jay_jay_n said:
That's wired I called customer service before an they said I could, an when I went to the store they said I could a well I just forgot since I was in a hurry I'm gonna go back later today ill post up my results
Sent from my SGH-T849 using XDA App
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Sent from my SGH-T959 using XDA App

I purchased mine through Best Buy and got their one year accidental damage insurance for it for $109 (it was $139 for two years, but I never have a device for that long).
Sent from my Galaxy Tab using Tapatalk

Verizon lets you put asurion insurance for $9.99 WPP or TEC for $10.99
Sent from my SCH-I800 using XDA App

@shawnathan9 thanks for the input, I havent rally heard of anyone that has used SquareTrade. I will get it as soon as my Tab arrives.
btw: I work for TMO and know for a fact no insurance on Tab

I just got a quote from safeware. $45 for a year. Covers theft and accidental damage.

I just bought my tab from Tmobile and was able to have the insurance cover placed on it.

dubie76 said:
I just bought my tab from Tmobile and was able to have the insurance cover placed on it.
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I can guarantee you that asurion will not honor that if the time comes that something happens to the tab. Call their number and confirm with them if you want, but every single internal document that I see about this says that the insurance will not work with both the tab and dell mini. Reps are either greedy with commission or too stupid and apply it anyway.

First of all: Thanks |OP| for bringing the subject.
dh010447 said:
I just got a quote from safeware. $45 for a year. Covers theft and accidental damage.
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This made me research a bit -thanks to your post-. Got the following quotes:
Code:
Covering: Tablet
Total Coverage Amount: $600.00
Coverage Area: Domestic
Policy Term: 2 Years
Deductible: $0.00
2 Year Premium: $89.00
Policy Fees: $8.90
Total Policy Cost: $97.90
And SquareTrade's:
Code:
Item: cell phone
Coverage Limit: $600.00
2 year product Care Plan $62.00
Estimated Tax: $0.00
Total $62.00
Then I proceeded to check BBB for both (edited by me for compactness):
Safeware Insurance Agency Inc. has been a BBB Accredited business since October 1988. Based on BBB files, Safeware Insurance Agency Inc. has a BBB Rating of A+ on a scale from A+ to F.
Factors that raised this business' rating include:
Length of time business has been operating.
Complaint volume filed with BBB for business of this size.
Response to 7 complaint(s) filed against business.
Resolution of complaint(s) filed against business.
BBB has sufficient background information on this business. BBB processed a total of 7 complaints about Safeware Insurance Agency Inc. in the last 36 months, our standard reporting period.
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Square Trade, Inc. has been a BBB Accredited business since February 2007.
Based on BBB files, Square Trade, Inc. has a BBB Rating of A+ on a scale from A+ to F.
Factors that raised this business' rating include:
Length of time business has been operating.
Complaint volume filed with BBB for business of this size.
Response to 78 complaint(s) filed against business.
Resolution of complaint(s) filed against business.
BBB has sufficient background information on this business. BBB processed a total of 78 complaints about Square Trade, Inc. in the last 36 months, our standard reporting period [ed's/me note: includes Billing or Collection Issues issues...ew!].
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Based on that, I think I'll get Safeware. Non-scientific yet good for me.
Note 1: I have not heard of anyone complaining about SquareTrade, this is just the result of my research.
Note 2: I have not read either's contract terms, so I might as well be comparing pears to apples.
Note 3: This is the first time I ever actually use BBB for making purchasing decisions...
Source:
http://www.bbb.org/centralohio/business-reviews/insurance-services/safeware-insurance-agency-in-columbus-oh-8492
http://www.bbb.org/greater-san-francisco/business-reviews/extended-warranty-contract-service-companies/square-trade-in-san-francisco-ca-35878
This is not a consumer's or opinions site. I'm not looking to contradict anyone; simply thought I'd share anyway.
EDIT: Safeware's policy doesn't cover "Mysterious disappearance"...lol. Just evident -visible signs of- theft.

Galaxy s2 warranty for USA users

There has been a lot of discussion about warranty for galaxy s2 for users in USA.
I have found some definite answers. Summary is : none of them will get warranty in usa but needs to be shipped to UK/Europe.
I was planning to buy one handset but holding back due to the lack of warranty.
However if someone has got other info please add it here
1. Handtech : I sent a mail and this is the reply that i got.
If you needed to claim on the warranty for the Galaxy II then it would more than likely have to come back to us I'm afraid as it is only covered by a UK warranty. However, sometimes Samsung in Europe will help but we obviously cannot guarantee this as it would be their decision.
2. Expansys-usa - Talked over the phone -
Told me they will help me ship the phone to UK. But i dont know how fast that is going to be.
Hope this someone here

Pretty much as is and as has been reported .
Two warranty suppliers one the seller and two Samsung .
Samsung have said in the past that they cover warranty within Europe providing user has receipt from authorized seller .
jje

My company buys $10MM a year in Samsung TVs. My global account rep checked with the retail electronics group and said it would be serviced at any Samsung repair center worldwide. I'd take that over a shop clerks statement.
Here's an excerpt from the e-mail I received:
In the event that warranty service is required on your Samsung Mobile product and you are located outside of the country where it was originally purchased, the local Samsung entity in the foriegn countries listed below may be able to provide you with warranty service (labor or parts) during your warranty period.
Any warranty services rendered shall be in a manner consistent with the terms and conditions of the Samsung Mobile Products Limited Warranty. Warranty services performed outside the country of purchase may take longer if parts are needed to repair.​

Samsung posted a reply to a consumer and that was the basis of my statement regarding warranty in Europe .
So one part of Samsung differers with another .
Personally if its an international model i would expect warranty to be covered worldwide .
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje

JJEgan said:
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje
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So true. That's the only real test. Personally, I'd rather not be first.

I was sending tweets to @galaxyssupport and they wouldn't give me the time of day. Referred me to SamsungUK as "its not a US market phone." SamsungUK has yet to repsond to me. That was a few days ago.....

Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.

jmwein said:
Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.
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What is the issue you are having? I'm getting ready to pull the trigger on one from Expansys.
Thanks

Not sure if this is helpful, but I bought from Handtec, had to return it for replacement (screen issue diff from ring or yellow). They shipped back using Royal mail, took forever b/c of the Canada post lockout.
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.

benivolent said:
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.
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How much did it cost and how long to did it take befoe you had a working phone again?

kbiz90 said:
How much did it cost and how long to did it take befoe you had a working phone again?
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Cost me approx 79.10cdn to ship back via Fedex. (Canada Post would have cost me $69 but they were on strike &or locked out).
Sent it back June 16, 2011 and received my phone July 11, 2011. (i had my old phone to use in the meantime)
It was just super annoying to check tracking and seeing that it hadn`t left UK for weeks because of the mail lockout, esp when they could have shipped it fedex. Oh well, at least I have it back now.

I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/

3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
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did the samething.

I cannot believe this phone has not come out here.
Sent from my GT-I9100 using Tapatalk

3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
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If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.

You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.

kbiz90 said:
You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.
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Whoa, lot's of info.
For purchase, I'd go a third route - clove.co.uk. It's $415 GBP ($670 USD) delivered in three days. It'll be fresh UK stock. If it has a defect, you'd be stuck with one-way shipping but someone else had a problem and Clove was good to work with. By purchasing it in the country of intended sale it's covered by the two-year warranty. My company does a lot of business with Samsung and I was told that the phone could be repaired in the U.S. under their Global Warranty program. It's yet to be tested though. If I bought from Amazon it would be through them direct, not an affiliated seller. To your point, if the first phone's defective in any way, they'd be the cheapest and fastest way to get an exchange. Expansys-USA would be second but they'd be more expensive. Both Amazon and Expansys have shipped phones from funky places like Poland and Chile. I got my phone from the UK and it was perfect. I'm guessing with 3MM sold your chances of getting "perfect" would be a lot higher than "crappy" if you went the UK route.
As for SquareTrade they do cover grey market phones. If you can Google a 30% off coupon it's $94 for $600 of coverage for two-years. It's also transferable which makes the phone more valuable on eBay if you ever want to sell it. I'd bet they'd cover the cost of shipping to the UK for warranty repairs also - it's cheaper than them having to eat the phone at the full $600 of coverage. The screen alone is $450 to replace so, to me, the $94 is worth the piece of mind and as a back-up to the Samsung warranty.

Oat23 said:
If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.
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You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
One way they will know it does not have a US warranty is if you purchased it from and overseas vendor since Squaretrade requires you send in a copy of the purchase receipt. The other problem is even if you bought it from a US vendor and the phone fails in the first year, Squaretrade will tell you to work with the manufacturer since it is "covered" in the first year warranty period.
I guess another option is if you bought it from a U.S. vendor and you have an Accidental Damage policy you could smash the phone with a sledgehammer, accidentally, and try to submit a claim and pay any deductible. But if that doesn't work, all you have are pieces of the phone left.

BarryH_GEG said:
As for SquareTrade they do cover grey market phones. .
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The only time Squaretrade "may" cover a grey market cell phone is if it was purchased through eBay. Squaretrade has specialized warranties for eBay purchases. Otherwise, Squaretrade will not cover grey market cell phones.
On the cell phone warranty sign up page, in the fine print it states "The SquareTrade cellphone warranty prices listed above are applicable to new Cell Phones (with a full 1 year manufacturer warranty) purchased from authorized outlets."
Then on the grey market FAQ it states "SquareTrade honors every valid claim, and only voids a warranty if the item was never eligible for a Care Plan or in cases of outright fraud."
In the case on of a non-ebay grey market phone, it is never eligible for a Care Plan in the first place.
That is what they told me when I asked a couple of months ago. If you hear differently from Squaretrade I would love to know (and a contract name and email for Squaretrade to set me up).

FishTaco said:
You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
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From their U.S. terms and conditions:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
Here's a link to their full terms and conditions.
http://www.squaretrade.com/merchant/learn/summaryPopup.html
I sent them my UK receipt to have on file so I can go paperless if I need to file a claim. My policy has been updated online to show "receipt received and on file." I checked a lot of different options and their the only ones I could find that would cover a grey market phone.

[Q] NegriElectronics updated their warranty...worth it to purchase?

So I was about to hit the button on a pre-order from NegriElectronics for my Unlocked T-Mobile Note 3. I'm gonna buy it from them anyway cause it is about $100 cheaper than getting it from T-Mobile. But as I was browsing their twitter feed for any discounts, I saw that they had updated their warranty (Negricare) plans. I wasn't going to get on originally because I thought $100 down plus a $75 deductible was kinda high, but now that they are cheaper ($59 plus $50 deductible), I wonder if it's worth it now. It still covers accidental damage plus water, manufacturer's defects, etc. I have never broke my phone (though I have dropped it once or twice), but it's always when you think you are safe that crap happens. If anything happened to my delicious Note 3, I would be so depressed.
They just announced these changes today, so I don't know if anyone has had a chance to discuss this yet. Any thoughts would be appreciated.
http://www.negrielectronics.com/blo...rgo-major-redesign-in-favor-of-affordability/
https://negrielectronics.com/negricare-protection-plan-more-info

Upfront costs mean nothing if you have claim issues down the road. It's not "Negri" insurance it's offered by a third party under Negri's name. Read the T&C to find out who's behind it and see what their AM Best rating is. Also do a Google search to see what people's claims experience have been with the third party. I've had two devices totaled and received $1, 500 in compensation in a week for both claims from SquareTrade no questions asked. Personally, I'd stick to what I know. Good luck.

BarryH_GEG said:
Upfront costs mean nothing if you have claim issues down the road. It's not "Negri" insurance it's offered by a third party under Negri's name. Read the T&C to find out who's behind it and see what their AM Best rating is. Also do a Google search to see what people's claims experience have been with the third party. I've had two devices totaled and received $1, 500 in compensation in a week for both claims from SquareTrade no questions asked. Personally, I'd stick to what I know. Good luck.
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Thanks for the reply. I will consider Squaretrade as well.

Techngro said:
So I was about to hit the button on a pre-order from NegriElectronics for my Unlocked T-Mobile Note 3. I'm gonna buy it from them anyway cause it is about $100 cheaper than getting it from T-Mobile. But as I was browsing their twitter feed for any discounts, I saw that they had updated their warranty (Negricare) plans. I wasn't going to get on originally because I thought $100 down plus a $75 deductible was kinda high, but now that they are cheaper ($59 plus $50 deductible), I wonder if it's worth it now. It still covers accidental damage plus water, manufacturer's defects, etc. I have never broke my phone (though I have dropped it once or twice), but it's always when you think you are safe that crap happens. If anything happened to my delicious Note 3, I would be so depressed.
They just announced these changes today, so I don't know if anyone has had a chance to discuss this yet. Any thoughts would be appreciated.
http://www.negrielectronics.com/blo...rgo-major-redesign-in-favor-of-affordability/
https://negrielectronics.com/negricare-protection-plan-more-info
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Thank you for your interest. We simply offer the plans to provide the means to protect your purchase. We have recently partnered with Mack Warranty to back our NegriCare plans. Mack provides exceptional service throughout the claim, which is the #1 reason we chose them. We were able to negotiate costs with them to keep prices down for our customers. The plans are worth it, even if you don't need to file a claim - it's the 'peace of mind that' is worth the money down.
You're likely to find positive and negative reviews for all warranty/protection plan providers out there. It's best to purchase your plan from a trusted company, and what better company than the one that will sell you your device.
We hope to you enjoyed your shopping experience, and if you have any questions please visit our site. below are some useful links.
FAQ: http://negricare.negrielectronics.com/
About Us: http://negrielectronics.com/about-us
Live Support: http://negrielectronics.com/ (bottom left)

Techngro said:
So I was about to hit the button on a pre-order from NegriElectronics for my Unlocked T-Mobile Note 3. I'm gonna buy it from them anyway cause it is about $100 cheaper than getting it from T-Mobile.
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How is it $100 cheaper from Negri than it is from T-Mobile? Did you see something I'm missing?
Sent from my Incognegro Jedi-Powered Note 2

After reading reports of how poorly Negri has treated customers who have ordered the T-Mobile version thus far, I would think twice about ordering from them.

Att.Fan1982 said:
How is it $100 cheaper from Negri than it is from T-Mobile? Did you see something I'm missing?
Sent from my Incognegro Jedi-Powered Note 2
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I was wondering this too. Based on your image, NE is only $18.50 less than TMo. However, if the OP is also including the tax, then yes - NE is a lot cheaper. According to NE's FAQ about taxes collected, they only collect tax for orders that are shipped to the state of Nevada. I am in CA, so this will be a LOT cheaper for me through NE, since CA's tax is so high.
However, I am not jumping on the Note 3 just yet, until the actual true specs of the Nexus 5 are announced.

Yeah tax is the big killer in buying from the carrier. The savings from NE are worth it as long as they ship tomorrow as on their site. If they push the date later (like the AT&T version was to the 10th), I'll probably cancel and just pick it up locally.

Att.Fan1982 said:
How is it $100 cheaper from Negri than it is from T-Mobile? Did you see something I'm missing?
Sent from my Incognegro Jedi-Powered Note 2
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Yeah, it's not just the tax, it's also the fact that I used a coupon code (NE20OFFCART) and got another $20 off as well as free shipping. So my total came to $668. T-Mobile with tax would probably be about $762. So that's why I said $100 cheaper, give or take.

Techngro said:
Yeah, it's not just the tax, it's also the fact that I used a coupon code (NE20OFFCART) and got another $20 off as well as free shipping. So my total came to $668. T-Mobile with tax would probably be about $762. So that's why I said $100 cheaper, give or take.
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Thx for the coupon code, as I had missed this! =)

Bmerz said:
Thx for the coupon code, as I had missed this! =)
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NP. You can hit the thanks button under my post.

bigmout said:
After reading reports of how poorly Negri has treated customers who have ordered the T-Mobile version thus far, I would think twice about ordering from them.
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What have you heard? All I want is my device to arrive in one peace undamaged. As long as that happens I will give then a good rating.

Techngro said:
What have you heard? All I want is my device to arrive in one peace undamaged. As long as that happens I will give then a good rating.
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Check out the last two pages of the pre-order thread:
http://forum.xda-developers.com/showthread.php?t=2437978&page=39
I was toying with ordering the T-Mobile model from them but don't think I will now.

bigmout said:
Check out the last two pages of the pre-order thread:
http://forum.xda-developers.com/showthread.php?t=2437978&page=39
I was toying with ordering the T-Mobile model from them but don't think I will now.
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Yeah, to be honest with you, i'm kinda on Negri's side with this one. The main post (the one with the chat and email logs) that criticize Negri show that the guy was complaining about them not shipping as early as the 19th of September. Correct me if i'm wrong, but all of the carriers were saying October 1st-4th for availability. Negri had the expected ship date as 10-3, so i'm not sure what the guy was complaining about.
Now, they have changed the ship date to 10-10, but again, i'm not gonna go crazy because of this. I am saving almost $100 dollars after all. And with all the cancelled pre-orders, I might just get it earlier. lol/jk

Is it odd that official news said that Samsung wasn't going to release 16Gb versions, but Negri has them listed?
Also, from the Q&A:
Thank you for contacting Negri Electronics. We greatly appreciate you taking the time to browse our site and take interest in our units. This unit will not support 4G on T-Mobiles network. This unit will only support 2G speeds on T-Mobile. This unit has a Qualcomm Snapdragon 800. Feel free to contact us with any questions or concerns. Thank you and have a nice day.
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I think I'm glad I spent the other $90 just to cozy up with Tmo. I like that they have iPhone users (and others) entirely dependent on them for support, hardware included, because I get that, too, not because I need it, but because USB ports, power buttons and other main board & plastic parts just don't last that long.

do we have confirmation that the tmob unit from negri has an unlocked bootloader and will work on att lte?

Techngro said:
Yeah, to be honest with you, i'm kinda on Negri's side with this one. The main post (the one with the chat and email logs) that criticize Negri show that the guy was complaining about them not shipping as early as the 19th of September. Correct me if i'm wrong, but all of the carriers were saying October 1st-4th for availability. Negri had the expected ship date as 10-3, so i'm not sure what the guy was complaining about.
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Hmmm... good point lol. I think he was more pissed off at the perceived threat to delay his shipment because he complained to Google. But you make a fair point -- good catch.
Regardless, you can see several people canceled their pre-orders because of unreliable estimated ship dates and lack of customer service. I've given up dealing with online outlets because of similar hitches with another seller (not Negri) when buying my OG Note. It's left me gun shy lol.

Janis said:
Is it odd that official news said that Samsung wasn't going to release 16Gb versions, but Negri has them listed?
Also, from the Q&A:
I think I'm glad I spent the other $90 just to cozy up with Tmo. I like that they have iPhone users (and others) entirely dependent on them for support, hardware included, because I get that, too, not because I need it, but because USB ports, power buttons and other main board & plastic parts just don't last that long.
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Wait What?!?!?!
There's no way that that is correct. It's a branded T-Mobile device (you can see it in the pic of the back cover). In addition, the heading of the listing says "Samsung Galaxy Note 3 32GB LTE (T-Mobile) (Unlocked)". Since it has LTE (T-Mobile) in the heading, I'm pretty sure it is LTE capable.
Also, the version that PCMag reviewed here (http://www.pcmag.com/article2/0,2817,2424853,00.asp) was a T-Mobile version, and it was the Snapdragon 800 version of the Note 3. They said that it was using T-Mobile LTE. Negri CSR probably just didn't know what they were talking about or made a simple mistake. There are two versions of this phone after all.

bigmout said:
Hmmm... good point lol. I think he was more pissed off at the perceived threat to delay his shipment because he complained to Google. But you make a fair point -- good catch.
Regardless, you can see several people canceled their pre-orders because of unreliable estimated ship dates and lack of customer service. I've given up dealing with online outlets because of similar hitches with another seller (not Negri) when buying my OG Note. It's left me gun shy lol.
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Thank you for your note. We post "estimated" shipping date for this reason. They are estimated and we are not 100% exact on when they will arrive. If you called around to 40 different T-Mobile stores they would have less info than we provide. Our customer service isn't really "lacking" per-say, it's there, and we are doing our best to handle every request. The fact that some customers are angry with us isn't because of our customer service, it's because of the delay of their product. Customers reach out to us in the worst way, demanding a refund, threatening - however, we do all we can to keep the customer calm, respect their reasoning behind the aggression and try to settle them the best we can. Some have even threatened us if we didn't cancel their order - when they were never charged to begin with. It's a tough job, and no one is perfect, but don't give up on Online stores because of that. Give Negri a chance. The T-Mobile Note 3 is delayed, it happens. We don't do this intentionally - there is absolutely no benefit to it. Zero.
Everything we do is above board, honest and transparent. That's the way this company will always operate while it's under my command.
Ryan J. Negri - CEO
Negri Electronics, Inc.

bigmout said:
Hmmm... good point lol. I think he was more pissed off at the perceived threat to delay his shipment because he complained to Google. But you make a fair point -- good catch.
Regardless, you can see several people canceled their pre-orders because of unreliable estimated ship dates and lack of customer service. I've given up dealing with online outlets because of similar hitches with another seller (not Negri) when buying my OG Note. It's left me gun shy lol.
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The intention was not to delay his shipment, it was about the resolution. If we could not reach a resolution it would affect his order of course, but the issue at hand is that since a claim was filed with Google, it is handled by an escalated department and not regular NegriCare.
We just hope that all customers understand that it's 100% better to come to us first, than file a claim. The claim form even says to contact us first - but this customer didn't feel that applied to him. Oh well. We deal with things as they come, and with the best possible mindset. We can't please everyone, but we can do our best to try. Sometimes that matters most.
Ryan J. Negri - CEO
Negri Electronics, Inc.

SquareTrade and NegriCare

I just received an LTE version (SM-P605) and I am looking into the different protection warranties available. I have seen many mentions of SquareTrade (and it's even available from Amazon), but I haven't seen any mention of NegriCare (sold from Negri Electronics).
I'm looking at the accidental coverage, so it would cover drops, etc.
The NegriCare is a little less expensive, but has a $50 deductible. Does anyone actually have any experience with either?
Thanks in advance...

If you do use Square Trade, definitely get it from Amazon, the prices are much better. ST discount codes can be found easily but the Amazon pricing is still better.

I have the Square trade warranty but can't tell you how good or bad it is since I haven't used it.
Send me a private message if you need a discount code.

I've had two devices totaled and SquareTrade paid each claim within a week. NegriCare is just a white-label product offered through them but underwritten by a third party. Having insurance is only worthwhile if your claim is handled quickly and satisfactorily. That's definitely the case for me and those I know who've dealt with ST but a question mark for whoever Negri's using. Look at the T&C on Negri's site where they offer NegriCare and you should be able to fine the name of the company underwriting the insurance. Check the AM Best site to see their size, rating, and time in business.
P.S. - Never file a claim online with ST. You'll get some sketchy robo-generated answers that can elongate the process. Always file the claim with a human.

BarryH_GEG said:
I've had two devices totaled and SquareTrade paid each claim within a week. NegriCare is just a white-label product offered through them but underwritten by a third party. Having insurance is only worthwhile if your claim is handled quickly and satisfactorily. That's definitely the case for me and those I know who've dealt with ST but a question mark for whoever Negri's using. Look at the T&C on Negri's site where they offer NegriCare and you should be able to fine the name of the company underwriting the insurance. Check the AM Best site to see their size, rating, and time in business.
P.S. - Never file a claim online with ST. You'll get some sketchy robo-generated answers that can elongate the process. Always file the claim with a human.
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Thanks for the great info.
NegriCare is serviced through Mack Warranty

I recently had a tablet under warranty with SquareTrade that ended up getting damaged.
I filed the claim online which was rather simple and straightforward. Within a few hours, I received an email stating the claim was received and a 2nd day shipping label was attached. Sent the tablet that night and within a week, the claim was approved for reimbursement of the purchase price of the tablet. I elected to get my funds sent via Paypay (rather than a hard check), and the monies were in my account in a couple days after claim approval. In total, the process from filing claim to having money in Paypal account took a bit under 2 weeks.

Ensquared
harrychimp said:
I recently had a tablet under warranty with SquareTrade that ended up getting damaged.
I filed the claim online which was rather simple and straightforward. Within a few hours, I received an email stating the claim was received and a 2nd day shipping label was attached. Sent the tablet that night and within a week, the claim was approved for reimbursement of the purchase price of the tablet. I elected to get my funds sent via Paypay (rather than a hard check), and the monies were in my account in a couple days after claim approval. In total, the process from filing claim to having money in Paypal account took a bit under 2 weeks.
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I use Ensquared to insure my devices. The good thing is they cover international devices. I made 2 claims on my Galaxy Note 1 and they sent my replacements within 3 days. I have been lucky to get brand new devices each time. They get thier replacement direclty from the manufacture and at times they get them from Negri. they ship them to you overnight at no additioanl charge.

marshwc said:
Thanks for the great info.
NegriCare is serviced through Mack Warranty
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I had a Mack warranty on my old DLP TV that included bulb replacement and had a very pleasant experience with them when I needed a new bulb.