Related
I spoke with Asurion (T-Mobile's insurance affiliate) and the Nexus One is supported though them, it's $4.79/mo and proof can be found on their website:
http://www.phoneclaim.com/t-mobile-program
They weren't able to answer my question if I would get another N1, and I didn't have a lot of time but I'll inquire tomorrow about it further.
Everybody should still be within 14 days of the purchase and you can still add it to your T-Mobile plan (though keep in mind as CSRs we were originally told it couldn't be used on a nexus so you might have to convince the rep to add it, show them that link any rep can load that URL.)
I would consider skipping asurion and go with SQUARE TRADE warranty service.. flat fee and includes accidental dropping and water damage, reaosnable price.
I covered my HTC HERO this way... They claim to cover all smartphones... but coverage is limited to $400, so then again, not sure the total costs comparison over time. (I will say this: I had used Asurion for 2 differnt t-mobile phones, and surprisingly they were always easy to get replacement phones from; not at all what you normally expect from an insurance co when it's time for a payout.)
but just fyi:
http://www.squaretrade.com/pages/cellphone-landing3
noderat_tmobile said:
I spoke with Asurion (T-Mobile's insurance affiliate) and the Nexus One is supported though them, it's $4.79/mo and proof can be found on their website:
http://www.phoneclaim.com/t-mobile-program
They weren't able to answer my question if I would get another N1, and I didn't have a lot of time but I'll inquire tomorrow about it further.
Everybody should still be within 14 days of the purchase and you can still add it to your T-Mobile plan (though keep in mind as CSRs we were originally told it couldn't be used on a nexus so you might have to convince the rep to add it, show them that link any rep can load that URL.)
Click to expand...
Click to collapse
I spoke to a Tmo rep this past weekend who assured me the Nexus One can be added to an existing policy, but cannot be added (by Tmo) if you don't already have one. He said he spoke to Asurion personally, and spoke to his managers.
I just got off the phone with T-mobile and they were able to add insurance for my Nexus One for 5.99 and will replace it with another Nexus One for 130.
I got insurance
If you have a decent bank account in the UK, you get free mobile phone insurance. I insured mine with Lloyds bank today.
Change your insurance to the $4.79 option, the $5.99 includes T-Mobile's warranty program which is not covered (but it will cover any other T-Mobile phone you have used before!)
Just called T-Mobile and the CSR transferred my G1 insurance to the Nexus One (Cheaper by ~$1 a month).
What exactly does this warranty cover....
Glass break?
Theft?
Water damage?
quicksite said:
I would consider skipping asurion and go with SQUARE TRADE warranty service.. flat fee and includes accidental dropping and water damage, reaosnable price.
I covered my HTC HERO this way... They claim to cover all smartphones... but coverage is limited to $400, so then again, not sure the total costs comparison over time. (I will say this: I had used Asurion for 2 differnt t-mobile phones, and surprisingly they were always easy to get replacement phones from; not at all what you normally expect from an insurance co when it's time for a payout.)
but just fyi:
http://www.squaretrade.com/pages/cellphone-landing3
Click to expand...
Click to collapse
+1 on squaretrade, their warranty is much better, and they process claims really fast.
Squaretrade doesn't cover loss or theft. Asurion covers pretty much anything but acts of war as long as the nexus is the last device used on your sim card.
I just confirmed that my nexus one is covered by asuripn which is pretty sweet.
I called and got mine switched from the $5.99 plan to the $4.79 plan.
It was funny the rep on the phone mentioned the 14 day period to get the insurance then asked me when I got the phone to see if I could get the insurance.
Me: "It's only been out a week."
Her: *awkward silence*
I pay jus $30 a year with state farm in the u.s. to have mine insured
xManMythLegend said:
What exactly does this warranty cover....
Glass break?
Theft?
Water damage?
Click to expand...
Click to collapse
Yes, yes and yes. Asuiron is awesome. Squaretrade is a complete ripoff. Good luck if you lose your device. And between what you pay for the deductible ($50), the difference in price between what you get ($399 max) and the cost of the device ($530) and the cost of the warranty, you are better off not getting any coverage.
Remember, Asurion offers INSURANCE and Squretrade offers a WARRANTY. You have a 1-year warranty with HTC anyway. Asurion will cover it no matter what. They had a G1 in my hands in less than 48 hours. I put it a claim at 6PM on a Monday, they confirmed it on Tuesday and I had the phone Wednesday morning. There is a $130 deductible and $4.79/month but I must say that the first few days without insurance was nerve-racking. For less than $5/month I pretty much don't care what happens to my phone now. It is worth every penny.
Just an update to all of this.
Firstly, thanks very much to AndroidAppCritic for all the help!!!!
Secondly, i finally got my Nexus One. Went to my local T-Mo store this afternoon, told them what plan i wanted (Even More Plus 500) and after the entire store ooooohhh and aaaahhhhh over the Nexus, the sales girl asked if I wanted the $4.79 or $5.99mo coverage for the phone. I was shocked and told her what a fiasco it had been for users earlier in the week.
anyway, thanks again to everyone and off I go into "happy land"
I called Tmobile today.... had my handset insured in like 5 minutes total. There was really no confusion from the phone rep.
Thanks for everyones advise and input above!
usmc2k said:
I pay jus $30 a year with state farm in the u.s. to have mine insured
Click to expand...
Click to collapse
Does this cover theft & drop/break?
Just spoke with asurion and they told me it covers lost stolen or phyically damaged with a 130 deductible
Just called T-mobile to add the $4.79 coverage. Easy breezy.
There has been a lot of discussion about warranty for galaxy s2 for users in USA.
I have found some definite answers. Summary is : none of them will get warranty in usa but needs to be shipped to UK/Europe.
I was planning to buy one handset but holding back due to the lack of warranty.
However if someone has got other info please add it here
1. Handtech : I sent a mail and this is the reply that i got.
If you needed to claim on the warranty for the Galaxy II then it would more than likely have to come back to us I'm afraid as it is only covered by a UK warranty. However, sometimes Samsung in Europe will help but we obviously cannot guarantee this as it would be their decision.
2. Expansys-usa - Talked over the phone -
Told me they will help me ship the phone to UK. But i dont know how fast that is going to be.
Hope this someone here
Pretty much as is and as has been reported .
Two warranty suppliers one the seller and two Samsung .
Samsung have said in the past that they cover warranty within Europe providing user has receipt from authorized seller .
jje
My company buys $10MM a year in Samsung TVs. My global account rep checked with the retail electronics group and said it would be serviced at any Samsung repair center worldwide. I'd take that over a shop clerks statement.
Here's an excerpt from the e-mail I received:
In the event that warranty service is required on your Samsung Mobile product and you are located outside of the country where it was originally purchased, the local Samsung entity in the foriegn countries listed below may be able to provide you with warranty service (labor or parts) during your warranty period.
Any warranty services rendered shall be in a manner consistent with the terms and conditions of the Samsung Mobile Products Limited Warranty. Warranty services performed outside the country of purchase may take longer if parts are needed to repair.
Samsung posted a reply to a consumer and that was the basis of my statement regarding warranty in Europe .
So one part of Samsung differers with another .
Personally if its an international model i would expect warranty to be covered worldwide .
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje
JJEgan said:
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje
Click to expand...
Click to collapse
So true. That's the only real test. Personally, I'd rather not be first.
I was sending tweets to @galaxyssupport and they wouldn't give me the time of day. Referred me to SamsungUK as "its not a US market phone." SamsungUK has yet to repsond to me. That was a few days ago.....
Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.
jmwein said:
Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.
Click to expand...
Click to collapse
What is the issue you are having? I'm getting ready to pull the trigger on one from Expansys.
Thanks
Not sure if this is helpful, but I bought from Handtec, had to return it for replacement (screen issue diff from ring or yellow). They shipped back using Royal mail, took forever b/c of the Canada post lockout.
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.
benivolent said:
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.
Click to expand...
Click to collapse
How much did it cost and how long to did it take befoe you had a working phone again?
kbiz90 said:
How much did it cost and how long to did it take befoe you had a working phone again?
Click to expand...
Click to collapse
Cost me approx 79.10cdn to ship back via Fedex. (Canada Post would have cost me $69 but they were on strike &or locked out).
Sent it back June 16, 2011 and received my phone July 11, 2011. (i had my old phone to use in the meantime)
It was just super annoying to check tracking and seeing that it hadn`t left UK for weeks because of the mail lockout, esp when they could have shipped it fedex. Oh well, at least I have it back now.
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
Click to expand...
Click to collapse
did the samething.
I cannot believe this phone has not come out here.
Sent from my GT-I9100 using Tapatalk
3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
Click to expand...
Click to collapse
If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.
You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.
kbiz90 said:
You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.
Click to expand...
Click to collapse
Whoa, lot's of info.
For purchase, I'd go a third route - clove.co.uk. It's $415 GBP ($670 USD) delivered in three days. It'll be fresh UK stock. If it has a defect, you'd be stuck with one-way shipping but someone else had a problem and Clove was good to work with. By purchasing it in the country of intended sale it's covered by the two-year warranty. My company does a lot of business with Samsung and I was told that the phone could be repaired in the U.S. under their Global Warranty program. It's yet to be tested though. If I bought from Amazon it would be through them direct, not an affiliated seller. To your point, if the first phone's defective in any way, they'd be the cheapest and fastest way to get an exchange. Expansys-USA would be second but they'd be more expensive. Both Amazon and Expansys have shipped phones from funky places like Poland and Chile. I got my phone from the UK and it was perfect. I'm guessing with 3MM sold your chances of getting "perfect" would be a lot higher than "crappy" if you went the UK route.
As for SquareTrade they do cover grey market phones. If you can Google a 30% off coupon it's $94 for $600 of coverage for two-years. It's also transferable which makes the phone more valuable on eBay if you ever want to sell it. I'd bet they'd cover the cost of shipping to the UK for warranty repairs also - it's cheaper than them having to eat the phone at the full $600 of coverage. The screen alone is $450 to replace so, to me, the $94 is worth the piece of mind and as a back-up to the Samsung warranty.
Oat23 said:
If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.
Click to expand...
Click to collapse
You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
One way they will know it does not have a US warranty is if you purchased it from and overseas vendor since Squaretrade requires you send in a copy of the purchase receipt. The other problem is even if you bought it from a US vendor and the phone fails in the first year, Squaretrade will tell you to work with the manufacturer since it is "covered" in the first year warranty period.
I guess another option is if you bought it from a U.S. vendor and you have an Accidental Damage policy you could smash the phone with a sledgehammer, accidentally, and try to submit a claim and pay any deductible. But if that doesn't work, all you have are pieces of the phone left.
BarryH_GEG said:
As for SquareTrade they do cover grey market phones. .
Click to expand...
Click to collapse
The only time Squaretrade "may" cover a grey market cell phone is if it was purchased through eBay. Squaretrade has specialized warranties for eBay purchases. Otherwise, Squaretrade will not cover grey market cell phones.
On the cell phone warranty sign up page, in the fine print it states "The SquareTrade cellphone warranty prices listed above are applicable to new Cell Phones (with a full 1 year manufacturer warranty) purchased from authorized outlets."
Then on the grey market FAQ it states "SquareTrade honors every valid claim, and only voids a warranty if the item was never eligible for a Care Plan or in cases of outright fraud."
In the case on of a non-ebay grey market phone, it is never eligible for a Care Plan in the first place.
That is what they told me when I asked a couple of months ago. If you hear differently from Squaretrade I would love to know (and a contract name and email for Squaretrade to set me up).
FishTaco said:
You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
Click to expand...
Click to collapse
From their U.S. terms and conditions:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
Here's a link to their full terms and conditions.
http://www.squaretrade.com/merchant/learn/summaryPopup.html
I sent them my UK receipt to have on file so I can go paperless if I need to file a claim. My policy has been updated online to show "receipt received and on file." I checked a lot of different options and their the only ones I could find that would cover a grey market phone.
I toyed with the idea of getting the Squaretrade warranty and accident coverage for my TF and dock, but figured I'd save the money. Yup, $70 after discount code was too much. What could happen?
What a mistake. This week, I was caught in a flash flood during the heavy rains on the East Coast. Transformer and dock (as well as a bunch of other electronics in my car, like my phone) were lost, filled with water and dirt. (The only thing I could salvage was the 32G flash card.) I can't replace it because I also lost an expensive, 10-month-old car, and need to cover the shortfall from the insurance.
I sure am glad, though, that I saved that $70.
It should be covered by your flood insurance...if you have it
Sent from my Transformer TF101 using Tapatalk
well you could also have spent the 70 dolla then they come back with we dont cover water damage like they like to do in the uk.
sounds like a crazy week
finalhit said:
It should be covered by your flood insurance...if you have it
Click to expand...
Click to collapse
No, no flood insurance on my home. Not in a flood zone. (Ironically, ordinary homeowner's coverage would have applied if it was damaged by, say, a leaky pipe. But not for flooding.)
I would ask your car insurance to cover it. I believe if you are in an accident they cover stuff in the car. i actually surprised they covered the car for a flood at all. No guarantees, but worth asking.
gottahavit said:
I would ask your car insurance to cover it. I believe if you are in an accident they cover stuff in the car. i actually surprised they covered the car for a flood at all. No guarantees, but worth asking.
Click to expand...
Click to collapse
Believe me, I checked. No coverage of personal articles in the vehicle. The car itself is covered under comprehensive.
gottahavit said:
I would ask your car insurance to cover it. I believe if you are in an accident they cover stuff in the car. i actually surprised they covered the car for a flood at all. No guarantees, but worth asking.
Click to expand...
Click to collapse
They only cover items that become part of the car (i.e. mounts, car seats, etc) items that are not fixed in the car are not covered. This is what my insurance says.
Sent from my MB612 using xda premium
MedicStuder said:
They only cover items that become part of the car (i.e. mounts, car seats, etc) items that are not fixed in the car are not covered. This is what my insurance says.
Sent from my MB612 using xda premium
Click to expand...
Click to collapse
Yeppers My daughter had a bunch of stuff stolden out of her car and the claim had to be filed on homeowners ......bummer to OP
Could you please tell us how you got the coupon code?
Buy the insurance now, claim next week
roflcopterofl said:
Could you please tell us how you got the coupon code?
Click to expand...
Click to collapse
I just googled "Squaretrade coupon code" and shazam.
magicdave26 said:
Buy the insurance now, claim next week
Click to expand...
Click to collapse
Even if I was predisposed to do that, I bought the tab in early JUN. You have to buy the warranty quicker than right now.
No offense, but your story + username + avatar made me lose it.
I think you're looking at it the wrong way, sure your TF got wrecked but you still made the right decision by not purchasing the warranty. If there's a 10-15% chance of it getting lost/stolen, $500 TF * 0.15 is $75 of value, but then you need to consider that they probably have a deductible which is probably going to add another $100 minimum on top of it.
Insurance is almost always a scam.
Gary13579 said:
No offense, but your story + username + avatar made me lose it.
Click to expand...
Click to collapse
I know -- the story is dripping (!) with irony. But, with the exception of phones, there is no deductible on accident coverage. That's why it's such a good deal.
I think I'm the only one here that's ever bought SquareTrade warranties so let me clear up some mistakes some people have said.
1. You have to buy your warranty within 90 days of purchase date (they do require receipt for proof of purchase you email/fax them your receipt). eBay items you have 30 days.
2. You can buy warranty with ADH (Accidental Damage from Handling). This gives you protection against ANY DAMAGE, water, physical, whatever. You break it accidentally, they send you a new replacement device. ADH can only be purchased on items within 30 days of purchase date. There is a deductible, but it's only $50 and only on Cell Phones.
3. You can get a REFUND ANY TIME for your warranty! Any unused months of coverage, you get refund back to your credit card. You can get a FULL refund within 60 days of buying the warranty.
4. If the item is broken and they don't make the device anymore, or they can't fix it, etc.. you get a check for your FULL RETAIL PRICE you paid for the device.
Back in December 2010, I bought the Nexus S, I also bought SquareTrade warranty with ADH coverage for $99.00.
In July I sold my Nexus S and got a refund of $72.15 from SquareTrade. It cost me $26.85 to warranty my Nexus S for 7 months. That's pretty damn cheap and great peace of mind. Compare this with insurance through the cell carriers.
So, Personally I have SquareTrade warranty for my Transformer... guess how much it cost me?
$56.24 for 2 years with ADH. (I had great coupon codes).
So $399+$56.24, If my Transformer gets flooded, I get a brand new $399 Transformer, I save about $342. How is that a bad deal?
http://www.washingtonpost.com/wp-dyn/content/article/2006/09/30/AR2006093000148.html
Sent from my Transformer TF101 using Tapatalk
finalhit said:
http://www.washingtonpost.com/wp-dyn/content/article/2006/09/30/AR2006093000148.html
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Yes yes, I usually agree with extended warranties being a rip off, but those are mostly for old school methods of selling them at big box stores for freaking coffee makers, projection tvs, toasters, stupid **** like that.
SquareTrade really is a different type of warranty company. Do a Google search on SquareTrade and you'll see a ton of good things about it.
As a purely "warranty" company...I'm sure squaretrade has a better business model than most...but nevertheless...they are not an exception.
nxt said:
So $399+$56.24, If my Transformer gets flooded, I get a brand new $399 Transformer, I save about $342. How is that a bad deal?
Click to expand...
Click to collapse
Realize until that provervial flood actually happens...you're actually taking a loss of $56.24...and it will likely stay that way. Thats how squaretade maintains a net positive income and that's how it's a bad deal.
Comparing a person who buys squaretrade warranty for every highend purchases they make...vs one who take the same amount of money and deposits it into a "oh s#it" bank account...they later would come out on top...and would most likely be in a net positive
Sent from my Transformer TF101 using Tapatalk
finalhit said:
Realize until that provervial flood actually happens...you're actually taking a loss of $56.24...and it will likely stay that way. Thats how squaretade maintains a net positive income and that's how it's a bad deal.
Comparing a person who buys squaretrade warranty for every highend purchases they make...vs one who take the same amount of money and deposits it into a "oh s#it" bank account...they later would come out on top...and would most likely be in a net positive
Click to expand...
Click to collapse
For the 3 devices I've bought a SquareTrade warranty (and a couple I've bought and refunded after I sold the devices), doing a quick calculation in my head, no, it wouldn't have saved me money if I sat on the money.
I buy all my devices and phones full price $400-$550 with tax, so spending $50-$99 up front for the piece of mind for 7-10 months, then getting most of it back after I sell the device is well worth it.
Again, only talking about SquareTrade. Screw Best Buy's Geek Squad Protection and all that.
nxt said:
I think I'm the only one here that's ever bought SquareTrade warranties so let me clear up some mistakes some people have said.
1. You have to buy your warranty within 90 days of purchase date (they do require receipt for proof of purchase you email/fax them your receipt). eBay items you have 30 days.
2. You can buy warranty with ADH (Accidental Damage from Handling). This gives you protection against ANY DAMAGE, water, physical, whatever. You break it accidentally, they send you a new replacement device. ADH can only be purchased on items within 30 days of purchase date. There is a deductible, but it's only $50 and only on Cell Phones.
3. You can get a REFUND ANY TIME for your warranty! Any unused months of coverage, you get refund back to your credit card. You can get a FULL refund within 60 days of buying the warranty.
4. If the item is broken and they don't make the device anymore, or they can't fix it, etc.. you get a check for your FULL RETAIL PRICE you paid for the device.
Back in December 2010, I bought the Nexus S, I also bought SquareTrade warranty with ADH coverage for $99.00.
In July I sold my Nexus S and got a refund of $72.15 from SquareTrade. It cost me $26.85 to warranty my Nexus S for 7 months. That's pretty damn cheap and great peace of mind. Compare this with insurance through the cell carriers.
So, Personally I have SquareTrade warranty for my Transformer... guess how much it cost me?
$56.24 for 2 years with ADH. (I had great coupon codes).
So $399+$56.24, If my Transformer gets flooded, I get a brand new $399 Transformer, I save about $342. How is that a bad deal?
Click to expand...
Click to collapse
+1
I buy squaretrade for all my electronics. When I was sporting an Ipad 2 before I saw the green android light I bought the squaretrade warranty because the Best Buy black tie warranty was rediculous expensive. I only had the warranty a week and I dropped my ipad and cracked the screen. Squaretrade send me a box I shipped it the they said they could not fix it and 2 days later they PayPal me the full replacement cost of my ipad.
Keyboard Dock Coverage
Is it possible to cover the keyboard dock and tablet itself in the same coverage and if so how?
I usually get insurance through AT&T and since I will be getting and intl GS3 in a couple of weeks I was looking for a good extended warranty and/or insurance.
I found out that Negri electronics offers insurance for phones. A lot of people think you have to buy the phone through them to get the protection plan but you dont have to buy the phone through them. When you add the plan to your cart it has fields to add the IMEI #, upload your invoice(if purchased through someone else), your Negri order number (if applicable) . the make and model of phone and price paid. Like square trade you have 30 days from the time of purchase to get coverage
It covers accidental, defects, AND LOST and Stolen phones. Something square trade or Zagg dont offer.
It's $69 for one year of coverage or $95 for 2 years of coverage. The deductible is $75.
I forget what AT&T charges, is it 7.99 a month? if so that comes out to be $95.88 for one year, or $191 for 2 years plus their deducible is $199 which is more than double what Negri's is.
It's much cheaper to get a negri care plan
Link for one year plan: http://negrielectronics.com/one-year...fifty-one.html
link to two year plan: http://negrielectronics.com/two-year...fifty-one.html
Just figured I'd let people know in case they were interested in getting insurance protection for their GS3
graffixnyc said:
I usually get insurance through AT&T and since I will be getting and intl GS3 in a couple of weeks I was looking for a good extended warranty and/or insurance.
I found out that Negri electronics offers insurance for phones. A lot of people think you have to buy the phone through them to get the protection plan but you dont have to buy the phone through them. When you add the plan to your cart it has fields to add the IMEI #, upload your invoice(if purchased through someone else), your Negri order number (if applicable) . the make and model of phone and price paid. Like square trade you have 30 days from the time of purchase to get coverage
It covers accidental, defects, AND LOST and Stolen phones. Something square trade or Zagg dont offer.
It's $69 for one year of coverage or $95 for 2 years of coverage. The deductible is $75.
I forget what AT&T charges, is it 7.99 a month? if so that comes out to be $95.88 for one year, or $191 for 2 years plus their deducible is $199 which is more than double what Negri's is.
It's much cheaper to get a negri care plan
Link for one year plan: http://negrielectronics.com/one-year...fifty-one.html
link to two year plan: http://negrielectronics.com/two-year...fifty-one.html
Just figured I'd let people know in case they were interested in getting insurance protection for their GS3
Click to expand...
Click to collapse
Theft and Stolen? That's nuts. Sounds too good to be true, not doubting you.
SlimJ87D said:
Theft and Stolen? That's nuts. Sounds too good to be true, not doubting you.
Click to expand...
Click to collapse
Here is the description of the plan from their website
"The NegriCare Protection Plan is a full replacement plan that extends beyond a typical manufacturer's warranty by covering lost, stolen, broken, accidental and liquid damaged devices. NegriCare Protection Plans not only offer the best coverage in the industry, we provide a quickly delivered replacement instead of waiting for repair to the damaged device. Only with the NegriCare Protection Plan can you enjoy your device completely worry-free. While some may call us crazy, others know this kind of service and treatment is what to expect from Negri Electronics. The NegriCare Protection Plans™ are administered by Global Warranty Group and backed by an A.M. Best-Rated Insurance Company. Replacement devices are shipped within 24-48 hours after claim approval. A low deductible schedule applies. 24/7/365 claims filing available through toll free customer service center 888-980-8894. "
and here is the link to the deducatable costs: http://negrielectronics.com/negricare-protection-plan-more-info
"1 Year Wireless Device Program
Coverage up to $1000
Maximum 2 replacements within a 12 month period
Deductible Schedule (Based on phone MSRP):
$0.00-$149.95…………………………………………………$35.00
$150.00-$299.99 …………………………………………………$50.00
$300.00 and Up …………………………………………………$75.00
iPhone(s) ………………………………………………… $179.00
iPad(s) ………………………………………………… $150.00
Other Tablet(s) ………………………………………………… $135.00
Additional $25 for second claim."
graffixnyc said:
Here is the description of the plan from their website
"The NegriCare Protection Plan is a full replacement plan that extends beyond a typical manufacturer's warranty by covering lost, stolen, broken, accidental and liquid damaged devices. NegriCare Protection Plans not only offer the best coverage in the industry, we provide a quickly delivered replacement instead of waiting for repair to the damaged device. Only with the NegriCare Protection Plan can you enjoy your device completely worry-free. While some may call us crazy, others know this kind of service and treatment is what to expect from Negri Electronics. The NegriCare Protection Plans™ are administered by Global Warranty Group and backed by an A.M. Best-Rated Insurance Company. Replacement devices are shipped within 24-48 hours after claim approval. A low deductible schedule applies. 24/7/365 claims filing available through toll free customer service center 888-980-8894. "
and here is the link to the deducatable costs: http://negrielectronics.com/negricare-protection-plan-more-info
"1 Year Wireless Device Program
Coverage up to $1000
Maximum 2 replacements within a 12 month period
Deductible Schedule (Based on phone MSRP):
$0.00-$149.95…………………………………………………$35.00
$150.00-$299.99 …………………………………………………$50.00
$300.00 and Up …………………………………………………$75.00
iPhone(s) ………………………………………………… $179.00
iPad(s) ………………………………………………… $150.00
Other Tablet(s) ………………………………………………… $135.00
Additional $25 for second claim."
Click to expand...
Click to collapse
I'm trying to find the policy information and fine print. I bought my phone more than 30 days ago so I'm wondering if it's too late to get the plan.
---------- Post added at 09:51 AM ---------- Previous post was at 09:35 AM ----------
Ted - NegriCare
Hi, how can we help you today?
Yes. You may add a Negri Care plan to your unit. This is applicable within the first 60 days of having your unit.
----
Okay, awesome. I may consider it. I need to decide bewteen cancelling my Square and trade warranty or getting Negricare plan
are there any July 4th coupons or discounts that may apply to this or other accessories?
Ted - NegriCare
Unfortunately I am unaware of any discount.
SlimJ87D said:
I'm trying to find the policy information and fine print. I bought my phone more than 30 days ago so I'm wondering if it's too late to get the plan.
---------- Post added at 09:51 AM ---------- Previous post was at 09:35 AM ----------
Ted - NegriCare
Hi, how can we help you today?
Yes. You may add a Negri Care plan to your unit. This is applicable within the first 60 days of having your unit.
----
Okay, awesome. I may consider it. I need to decide bewteen cancelling my Square and trade warranty or getting Negricare plan
are there any July 4th coupons or discounts that may apply to this or other accessories?
Ted - NegriCare
Unfortunately I am unaware of any discount.
Click to expand...
Click to collapse
Oh nice, so it's 60 days instead of 30. I thought I read it was 30. I def think it's worth it. I will prob be getting the phone from them anyway (they seem to have come down in price to match expansys) and adding the plan at the time I purchase the phone
graffixnyc said:
Oh nice, so it's 60 days instead of 30. I thought I read it was 30. I def think it's worth it. I will prob be getting the phone from them anyway (they seem to have come down in price to match expansys) and adding the plan at the time I purchase the phone
Click to expand...
Click to collapse
Where did you see 30? I just want to make sure before I purchase it. I'm going to cancel my Square and Trade which I got for the same price. But don't want to if I can't get this deal.
Does NegriCare cover US customers? This sounds like a really good insurance plan.
ficklecycler said:
Does NegriCare cover US customers? This sounds like a really good insurance plan.
Click to expand...
Click to collapse
They are based in US. So I would think so.
SlimJ87D said:
Where did you see 30? I just want to make sure before I purchase it. I'm going to cancel my Square and Trade which I got for the same price. But don't want to if I can't get this deal.
Click to expand...
Click to collapse
I thought I saw it, now looking I cant find it. It could have been a different plan I was looking at through someone else and got the two mixed up. lol it happens when you're looking at multiple vendors and reading multiple things. lol You could just call them to double confirm it's 60 days. Like square trade you will also have to upload your invoice for the phone
Ok I just had a nice chat with one of the people at Negri to try and clear up a few questions I had. I was also able to get the full terms and conditions.
http://negrielectronics.com/negricare-protection-plan-more-info
My name is Derp, I had cruel parents
DERP-
Wanted to ask some questions about negri's warranty
You are currently being served by
Anthony - NegriCare
Anthony - NegriCare
Hello and Welcome to Negri Electronics live support. What can we help you with today?
DERP-
Hi there, I just had a few questions to ask about your warranties you offer
Is it possible to get the warranty on a phone I've already purchased?
Anthony - NegriCare
The one year manufacturers warranty will come with each new unit purchased through the site. This is not applicable to phones purchased from other retailers.
We do offer a protection plan that will insure your device against all damage and even lost units as well.
This is the yearly Negricare protection plan.
Derp-
So that protection plan is only available to devices purchased from Negri correct?
Derp-
Are there any differences in coverage on this plan for devices purchased from other retailers? Can you link me to the full terms and conditions of the protection plan?
Anthony - NegriCare
You can purchase the plan for another device if it is within 60 days of the purchase date.
Here is a link to the full details and the company's contact information:
http://negrielectronics.com/negricare-protection-plan-more-info
Derp-
Thank you! Can you answer just one more for me today? Are all of your warranty services and protection plans available to customers in the US?
Anthony - NegriCare
Yes, actually these plans are available to anyone international as well if they are willing to pay the shipping rates for the claims.
Derp-
Thank you very much. Have a good one!
Anthony - NegriCare
You're welcome Derp. You have a good one too !
Thank You for visiting Negri Electronics. We hope that we were able to answer all of your questions. If you need to reach us at any time, please email us at [email protected]
---------- Post added at 11:44 AM ---------- Previous post was at 11:09 AM ----------
Also, when you click on the plans to add them to the cart. The price in the cart is wrong. Way more money. I asked and they said they are correcting it at the moment.
ficklecycler said:
Ok I just had a nice chat with one of the people at Negri to try and clear up a few questions I had. I was also able to get the full terms and conditions.
http://negrielectronics.com/negricare-protection-plan-more-info
My name is Derp, I had cruel parents
DERP-
Wanted to ask some questions about negri's warranty
You are currently being served by
Anthony - NegriCare
Anthony - NegriCare
Hello and Welcome to Negri Electronics live support. What can we help you with today?
DERP-
Hi there, I just had a few questions to ask about your warranties you offer
Is it possible to get the warranty on a phone I've already purchased?
Anthony - NegriCare
The one year manufacturers warranty will come with each new unit purchased through the site. This is not applicable to phones purchased from other retailers.
We do offer a protection plan that will insure your device against all damage and even lost units as well.
This is the yearly Negricare protection plan.
Derp-
So that protection plan is only available to devices purchased from Negri correct?
Derp-
Are there any differences in coverage on this plan for devices purchased from other retailers? Can you link me to the full terms and conditions of the protection plan?
Anthony - NegriCare
You can purchase the plan for another device if it is within 60 days of the purchase date.
Here is a link to the full details and the company's contact information:
http://negrielectronics.com/negricare-protection-plan-more-info
Derp-
Thank you! Can you answer just one more for me today? Are all of your warranty services and protection plans available to customers in the US?
Anthony - NegriCare
Yes, actually these plans are available to anyone international as well if they are willing to pay the shipping rates for the claims.
Derp-
Thank you very much. Have a good one!
Anthony - NegriCare
You're welcome Derp. You have a good one too !
Thank You for visiting Negri Electronics. We hope that we were able to answer all of your questions. If you need to reach us at any time, please email us at [email protected]
Click to expand...
Click to collapse
Nice, that confirms it all At first you mentioned "warranty" to him. He probably took that as asking about the manufacturers warranty. So of course you can only use the phone warranty through them if you bought from them.
You can get the protection plan no matter where you purchase the phone as long as it's within 60 days and you upload the invoice. When you go to the page I linked on the right side it has fields where you input all the information about the phone being covered and even a field upload the invoice from the vendor where you got the phone from. It even says on the field label "Invoice (If Purchased from another vendor)"
The other page you linked I also linked to that contains the deductible prices and such
ficklecycler said:
---------- Post added at 11:44 AM ---------- Previous post was at 11:09 AM ----------
[/COLOR]Also, when you click on the plans to add them to the cart. The price in the cart is wrong. Way more money. I asked and they said they are correcting it at the moment.
Click to expand...
Click to collapse
yeah, I noticed that too. It's showing in the cart as the normal price. I'm sure you could do it over the phone as well if they know there is an issue with the site.
Yeah, if you want the protection plan, you can get the phone now, then wait a week for them to fix the price and buy it then. Lousy sentence I know.
Hmmmmmmmmmmm, depending on the price different I might stick with Square and Trade then and my Visa protection plan.
I usually take good care of my phone from theft or it getting lost.
SlimJ87D said:
Hmmmmmmmmmmm, depending on the price different I might stick with Square and Trade then and my Visa protection plan.
I usually take good care of my phone from theft or it getting lost.
Click to expand...
Click to collapse
Yeah, I havent lost or had a phone stolen yet (knock on wood). But there is a piece of mind knowing if you do, you wont have to worry about dishing out 600+ for a new phone.
Well the price is $69 but there is a glitch of it showing up as the full price (88) but I'm sure if you call them they will adjust it to the right price for you
Transferable
Anyone know if the warranties are transferable?
Don't see mention of that on their site.
Joe
jpasint said:
Anyone know if the warranties are transferable?
Don't see mention of that on their site.
Joe
Click to expand...
Click to collapse
Ask them through the customer service chat and let us know. I'm guessing that you can't do it.
Sent from my Galaxy Nexus
I called them last week and asked about this. I was told that while they were confident that it would be transferable they would have to contact the actual insurance company that underwrites this to be sure. Hopefully we'll get an answer soon.
I ordered a phone from them last week and Anthony at Negri was extremely helpful.
Also to be clear: Lost & stolen claims require a police report. So if you are planning on buying this warranty and somehow "lose" your phone but then you post the phone on ebay a few weeks later just be prepared that this wouldn't be the warranty for you.
ficklecycler said:
Ask them through the customer service chat and let us know. I'm guessing that you can't do it.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
They don't know too much detail. They'll tell you to call the number.
Sent from my GT-I9300 using xda app-developers app
Those of you purchasing your insurance from this place, are you getting the one year or the two?
Would it be smarter to grab the one year since after a year the new phone (S4) will be out?
(the S3 digitizers may be lower than deductable + extra)
How does this stack up against Best Buy's warranty iyo?
Which is the overall best buy for someone who doesn't have many issues with dropping/scratching phones, but also wants to keep a safety net of sorts.
I just received an LTE version (SM-P605) and I am looking into the different protection warranties available. I have seen many mentions of SquareTrade (and it's even available from Amazon), but I haven't seen any mention of NegriCare (sold from Negri Electronics).
I'm looking at the accidental coverage, so it would cover drops, etc.
The NegriCare is a little less expensive, but has a $50 deductible. Does anyone actually have any experience with either?
Thanks in advance...
If you do use Square Trade, definitely get it from Amazon, the prices are much better. ST discount codes can be found easily but the Amazon pricing is still better.
I have the Square trade warranty but can't tell you how good or bad it is since I haven't used it.
Send me a private message if you need a discount code.
I've had two devices totaled and SquareTrade paid each claim within a week. NegriCare is just a white-label product offered through them but underwritten by a third party. Having insurance is only worthwhile if your claim is handled quickly and satisfactorily. That's definitely the case for me and those I know who've dealt with ST but a question mark for whoever Negri's using. Look at the T&C on Negri's site where they offer NegriCare and you should be able to fine the name of the company underwriting the insurance. Check the AM Best site to see their size, rating, and time in business.
P.S. - Never file a claim online with ST. You'll get some sketchy robo-generated answers that can elongate the process. Always file the claim with a human.
BarryH_GEG said:
I've had two devices totaled and SquareTrade paid each claim within a week. NegriCare is just a white-label product offered through them but underwritten by a third party. Having insurance is only worthwhile if your claim is handled quickly and satisfactorily. That's definitely the case for me and those I know who've dealt with ST but a question mark for whoever Negri's using. Look at the T&C on Negri's site where they offer NegriCare and you should be able to fine the name of the company underwriting the insurance. Check the AM Best site to see their size, rating, and time in business.
P.S. - Never file a claim online with ST. You'll get some sketchy robo-generated answers that can elongate the process. Always file the claim with a human.
Click to expand...
Click to collapse
Thanks for the great info.
NegriCare is serviced through Mack Warranty
I recently had a tablet under warranty with SquareTrade that ended up getting damaged.
I filed the claim online which was rather simple and straightforward. Within a few hours, I received an email stating the claim was received and a 2nd day shipping label was attached. Sent the tablet that night and within a week, the claim was approved for reimbursement of the purchase price of the tablet. I elected to get my funds sent via Paypay (rather than a hard check), and the monies were in my account in a couple days after claim approval. In total, the process from filing claim to having money in Paypal account took a bit under 2 weeks.
Ensquared
harrychimp said:
I recently had a tablet under warranty with SquareTrade that ended up getting damaged.
I filed the claim online which was rather simple and straightforward. Within a few hours, I received an email stating the claim was received and a 2nd day shipping label was attached. Sent the tablet that night and within a week, the claim was approved for reimbursement of the purchase price of the tablet. I elected to get my funds sent via Paypay (rather than a hard check), and the monies were in my account in a couple days after claim approval. In total, the process from filing claim to having money in Paypal account took a bit under 2 weeks.
Click to expand...
Click to collapse
I use Ensquared to insure my devices. The good thing is they cover international devices. I made 2 claims on my Galaxy Note 1 and they sent my replacements within 3 days. I have been lucky to get brand new devices each time. They get thier replacement direclty from the manufacture and at times they get them from Negri. they ship them to you overnight at no additioanl charge.
marshwc said:
Thanks for the great info.
NegriCare is serviced through Mack Warranty
Click to expand...
Click to collapse
I had a Mack warranty on my old DLP TV that included bulb replacement and had a very pleasant experience with them when I needed a new bulb.