Database Users

I am hurting. Ease the pain

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Whats the easiet was to fix this? The phone still works and so does the touch screen
Happened when i was taking the phone out of my pocket and it slipped. Fell on concrete.

Horrible mate
It should be covered under warranty. Check with whoever you got it from.

dont think "droppage" is covered under warranty.
This is why I have never paid for a phone (contract) but have always insured my phones.
I grip my l'il ol HD2 pretty tight these days.
GG

johncmolyneux said:
Horrible mate
It should be covered under warranty. Check with whoever you got it from.
Click to expand...
Click to collapse
LMAO @ Warranty!!!!
I very much doubt the screen broke itself!!
GodsGift said:
dont think "droppage" is covered under warranty.
This is why I have never paid for a phone (contract) but have always insured my phones.
I grip my l'il ol HD2 pretty tight these days.
GG
Click to expand...
Click to collapse
+1!!

Just rang the htc repair centre. they gonna pick it up tomiorrow and gimme a quote. fingers crossed.
What do you guys reckon? less or more then 150 quid?

Dunno how much itll cost but just use your master card thats in the second pic!

oh no! not another one! 2 in 2 days now. think i`l be using gaffer tape to secure it to my hand from now on! lol.. these phones seem fairly easy to brake, like they disintigrate when they hit the floor. the amount of times i dropped my topaz, these dont survive even one drop do they.. scary!

Bummer! You know that is why I use this. Really smart protection. Up to now, not a single problem with the screen! (fingers crossed)
No really, I know from past experiences how you feel. Good luck.

I heard it costs around 240+ euros. Not sure tho..

Buy a replacement screen off of eBay! 50euros and you'll repair your device

I totaly agree. It really is scary. My old touch pro was really friendly with floor after meeting it several times xD but HD2 just hate floor, doesnt it?

AMEX (B or P) .... Extended Warrenty???
AMEX (B or P) .... Extended Warrenty???

Most phones will look aesthetically rubbish after they've been introduced to concrete but few will actually break. It's a shame but obviously one of the pitfalls of having a glass screen. Surely this would happen to the iPhone etc too? The HD2 has a bigger screen so obviously the chances of breakage must increase too. The moral of this story? Don't buy a glass-fronted handset if you are a poor juggler!

This kind of rubber cover could save you

I highly recommend getting a resin soft case off ebay. it protects from scratches, fingerprints, it's movable and yet hard/fitting. It'll protect from a drop too, then again cases only take so much of a drop...

gundamboy said:
I highly recommend getting a resin soft case off ebay. it protects from scratches, fingerprints, it's movable and yet hard/fitting. It'll protect from a drop too, then again cases only take so much of a drop...
Click to expand...
Click to collapse
looks decent

Xeon said:
I heard it costs around 240+ euros. Not sure tho..
Click to expand...
Click to collapse
DAMN...lets c what they come back with. If I say no to them, they charge a flat 20 pounds for delivery + inspection.

kholk said:
Buy a replacement screen off of eBay! 50euros and you'll repair your device
Click to expand...
Click to collapse
Hey man, are they easy to fit? I mean, i am technically inclined and have a steady hand but i would rather pay 100 and get it done professionally. Lets c what the quote is.

sunking101 said:
Most phones will look aesthetically rubbish after they've been introduced to concrete but few will actually break. It's a shame but obviously one of the pitfalls of having a glass screen. Surely this would happen to the iPhone etc too? The HD2 has a bigger screen so obviously the chances of breakage must increase too. The moral of this story? Don't buy a glass-fronted handset if you are a poor juggler!
Click to expand...
Click to collapse
Actually, there is only 1 very very minor scuff mark. Luckyily for me, the road was covered in ice so no scratches on the body. phew.

zabique said:
This kind of rubber cover could save you
Click to expand...
Click to collapse
Looks great but i was thinking of buying this
http://cgi.ebay.co.uk/Black-Flip-Le..._MobilePhonesCasesPouches?hash=item5638220254

Poor lil galaxy s2 screen broken :( >>>>pics included<<<<

Poor lil galaxy s2 screen broken >>>>pics included<<<<
yes i am an idiot n have broken my beloved s2. i was in the gym n i dropped a dumbell onto it i know how stupid? lol i nearly cried. Im a student at the mo so this phone was a hugh investment for me
I am on a uk o2 contract n have had the phone just under 2 months but i do not have any insurance at all. I am really confused as to what to do now any advice would be appreciated.
pics not the best and doesnt show the cracks from top to bottom as this is under the glass screen
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

i have uploaded a pic on flickr but will not allow me to put link on here

Do you have a "legal liability insurance"?
This insurance pays (for example), if you causes an accident, when you cross the street. I don't know if you have that in your country, but in Germany, everyone gotta have this insurance.
If a friend of you has this insurance, you can simply say, that he "threw" the dumb bell on your "bag" and the phone was inside of it.
Normally, they can't proof that you did it yourself.
BUT, you need someone, who has this insurance!
//upload the pic on imageshack.us

jojo2peter said:
Do you have a "legal liability insurance"?
This insurance pays (for example), if you causes an accident, when you cross the street. I don't know if you have that in your country, but in Germany, everyone gotta have this insurance.
If a friend of you has this insurance, you can simply say, that he "threw" the dumb bell on your "bag" and the phone was inside of it.
Normally, they can't proof that you did it yourself.
BUT, you need someone, who has this insurance!
//upload the pic on imageshack.us
Click to expand...
Click to collapse
That's not standard to have in the uk, and insurance fraud isn't to be recommended.
Having contacts in insurance, this isn't the time to make false claims, as they are being ultra vigilant, especially on high value electronics, particularly expensive smartphones...
They became aware too many people were having unfortunate accidents with them, and often investigate those claims.
depends on the company obviously, but beware they can take legal action if you lie in a claim declaration.

http://imageshack.us/photo/my-images/802/20110619220926.jpg/

pulser_g2 said:
That's not standard to have in the uk, and insurance fraud isn't to be recommended.
Having contacts in insurance, this isn't the time to make false claims, as they are being ultra vigilant, especially on high value electronics, particularly expensive smartphones...
They became aware too many people were having unfortunate accidents with them, and often investigate those claims.
depends on the company obviously, but beware they can take legal action if you lie in a claim declaration.
Click to expand...
Click to collapse
Yes of course, that's true. Probably you shouldn't say that, when i advised you here @xda to do that. But, if you don't behave stupidly it would work though.
But pulser_g2 is right, when he says, that it's an insurance fraud. Probably they will do legal actions.
Send it to Samsung or so and ask, what it costs to repair it... might be the cheapest way.
//After watching the picture:
Doesn't look as bad as I thought, how many kg did you throw on the phone? Is your phone still running? If yes, a replacement of the glas would fix your problem... saving $$$
But now we know, that gorilla glas ain't resistant against bumb bells :-S

awww sucks man... but seriously it doesnt look too bad, if the touchscreen is still working and its turning on n all that, just replace the glass which will be cheaper for you!
Other then that, try sell it on as a spare and count your losses...

30kg dumbells i dropped onto it. screen not working at all but fone still switches on sounds works n keys at the bottom do light up when home button is pushed

shidahmid said:
30kg dumbells i dropped onto it. screen not working at all but fone still switches on sounds works n keys at the bottom do light up when home button is pushed
Click to expand...
Click to collapse
woot? you throw 30kg on this phone =O?
Okay that's bad, so you gotta replace the amoled =(.
but srsly... when i'm in the gym, i neither put my phone on the ground, nor i'd throw 30kg on it. I know it was an accident...(broke my leg at tabletennis >.< ) went bad =( I'm feeling with you

shidahmid said:
30kg dumbells i dropped onto it. screen not working at all but fone still switches on sounds works n keys at the bottom do light up when home button is pushed
Click to expand...
Click to collapse
Sounds then like the LCD and digitizer were both damaged. However it seems to be so new that I couldn't find any replacement parts via eBay or google

funnily enough tht was the first time i put my fone on the ground whilst at gym at thats the last time as well lol
anybody know if its easy to change the screen myself found the digitizer touch screen and amoled pack on ebay for £92 shipped from honk kong

heres the link item number:390312055788
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=390312055788

and if all else fails, call samsung and see if they'll repair it for you. might cost you a bit but it'll be cheaper than a new phone.

I've broke mine to. I was just walking along the street and it slipped out of my hand when I got it out of my pocket and fell to the floor.
It fell flat and the samsung case popped off. When I picked it up there are two cracks on the screen and no response. It turns on etc, just blank screen though.
I've got gadget cover on my house insurance so will be claiming through that

landerson07 said:
I've broke mine to. I was just walking along the street and it slipped out of my hand when I got it out of my pocket and fell to the floor.
It fell flat and the samsung case popped off. When I picked it up there are two cracks on the screen and no response. It turns on etc, just blank screen though.
I've got gadget cover on my house insurance so will be claiming through that
Click to expand...
Click to collapse
lol its ok for some at least u have insurance
i guess this will teach me a lesson to be more careful in future n also maybe buy a protective case for it, not tht it would of helped for me in this instance. But at the same time why would u want to cover up something that feels and looks beautiful?

You can replace it yourself but you will need the correct tools. And iPhone4 repair tool kit will work. I have replaced the digitiser and LCD on a Samsung android phone before and it is not for the faint hearted. Once you get through all the clips and delicate flexible data cables, you will then have to go up against the dreaded double sided tape which holds the glass to the phone. Do it wrong and you snap the plastic frame!

Sleepycat3 said:
You can replace it yourself but you will need the correct tools. And iPhone4 repair tool kit will work. I have replaced the digitiser and LCD on a Samsung android phone before and it is not for the faint hearted. Once you get through all the clips and delicate flexible data cables, you will then have to go up against the dreaded double sided tape which holds the glass to the phone. Do it wrong and you snap the plastic frame!
Click to expand...
Click to collapse
daaaamn not for the feint hearted u mite aswel count me out then seems very fiddly

Sleepycat3 said:
You can replace it yourself but you will need the correct tools. And iPhone4 repair tool kit will work. I have replaced the digitiser and LCD on a Samsung android phone before and it is not for the faint hearted. Once you get through all the clips and delicate flexible data cables, you will then have to go up against the dreaded double sided tape which holds the glass to the phone. Do it wrong and you snap the plastic frame!
Click to expand...
Click to collapse
Did you see the ebay page the OP linked? It looks to me they send you the whole front face with the front frame?

Do your folks have home insurance with cover away from the home?
If that is still listed as your main abode, then it wouldn't be a fraudulent claim.

Oh sorry about that, I would definitely cry if something like that happened to me.
Please let us know if it was possible to fix it.

Wondering what happens if your note falls from 1 foot?

It shatters the screen!!!! motherf^#*!^#*(. I was getting out of my car and it fell directly on the screen in the garage.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Ouch! It maybe a bit too early, but I know for some phones you can buy replacement parts and DIY repair.
Search google shopping for "samsung galaxy note screen digitizer"

Damn, that sucks man.
My HD2 broke from 2 foot fall also... after many other falls.

falconeight said:
It shatters the screen!!!! motherf^#*!^#*(. I was getting out of my car and it fell directly on the screen in the garage.
Click to expand...
Click to collapse
That would make me sick. That is horrible. The first thing I did when I got my note is get a warranty from squaretrade and then get theftaware to catch the thief that trys to steal it.

I was hoping to never know.
My deepest sympathies and thoughts go out to you brother

ahhhh now you are making me worry . i dropped twice but seem to be ok as it land with the back. i should get an insurance for the phone i guess or just have to be more careful .
i feel for you.

The thing is that it is a big phone and hard to keep in the hand. A good case is a must.....I have a feeling I will not be the last.

holy no... that's awful!

Man, I feel for you. I drop my S2 multiple times and luckily only some scratch in the body.

falconeight said:
It shatters the screen!!!! motherf^#*!^#*(. I was getting out of my car and it fell directly on the screen in the garage.
Click to expand...
Click to collapse
Sorry to hear that - but shattered? I was expecting a lot worse compared to various iphone videos I've seen. Does it still work?
- Frank

ChodTheWacko said:
Sorry to hear that - but shattered? I was expecting a lot worse compared to various iphone videos I've seen. Does it still work?
- Frank
Click to expand...
Click to collapse
If it still works, he should consider himself lucky. Things like is always makes me glad, I'm safe than sorry. I'm going to have to consider SquareTrade after I get my screen protector & case.

So we can assume now that the material used by Samsung is not the same in terms of strength and durability as Gorilla Glass.

ChodTheWacko said:
Sorry to hear that - but shattered? I was expecting a lot worse compared to various iphone videos I've seen. Does it still work?
- Frank
Click to expand...
Click to collapse
Iphones are made out of crap Olephobic glass that they buy from 3rd world countries. It costs ≈200 USD to make a 16gb 4gs. Of course it's gonna get wrecked off 1 drop.
Sent from my SAMSUNG-SGH-I777 using xda premium

My recommendation get a semi hard rubber case takes a beating. I have never broke a screen in 25 years of having a phone. I did Have a Blackberry old Brick (big square ugly phone) I dropped it off a 40 ft roof and it bounced and the screen never broke......... Luck of the Irish I guess
Either way I have dropped alot of phones and the semi hard case seems to take the shock
Bummer man, probably 145usd for a screen assembly.........

Note hasn't even been out for that long so even if you don't have insure to cover it I'm pretty sure your still applicable to apply.

A device that big and heavy would really break easier than the smaller ones I guess.

~ L said:
Note hasn't even been out for that long so even if you don't have insure to cover it I'm pretty sure your still applicable to apply.
Click to expand...
Click to collapse
i have seen many sites doing insurance for the phone break or drop via online site . so he could then apply on one those websites and report later thats broken ? heheh not sure as i don't think they gonna check the phone when he sign up with them.

ChodTheWacko said:
Sorry to hear that - but shattered? I was expecting a lot worse compared to various iphone videos I've seen. Does it still work?
- Frank
Click to expand...
Click to collapse
It works perfect no body damage just the screen

Its not gorilla glass its just a thin piece of common glass. I am pretty sure it broke because it landed flat on the screen.

The problem with any glass screen isn't that they are "shatter" proof, but they are scratch resistant. Just about any piece of glass tinsel strength will resist a scratch (except for a diamond), but a sudden impact, especially on an edge will pretty much shatter it. The gorilla glass can flex, if you've seen the video, but I bet they never show anyone striking it on the edge. Even though in your event, it fell on the face, from the look of the photo, it landed on the edge first, even if just by a small amount.
I have a Dell Streak and the first thing I do before exiting my vehicle, is to make sure it is in the pouch before I get out of the car. My previous phones (HTC's) got dropped several times getting into/out of my car. I use to keep an otter box case on it, but they are so bulky, not many cases around for belt use.
I feel for you, but, I bet just about any large surface area piece of glass would do the same thing. Head over to the Dell Streak forum and you'll see a few broken glass streaks.

[Urgent Please] Screen cracked, completely unusable, what do?

Please don't take the mick I'm absolutely fuming, dropped my phone this morning and part of the screen has shattered. Now it's completely black and nothing I can do to make it work, the phone is on because it's still receiving messages. How screwed am I? I'm going abroad tonight and I desperately need some sort of phone I don't even care about the screen being cracked. I don't have Nexus Protect either. Thanks in advance

damn, where'd it hit?
aside from getting the screen repaired, no clue what to suggest. mustve dislodged something causing the entire screen to go black

Just over the bottom speaker. This is awful the crack isn't even that big, less than a quarter of the screen! I'm close to the edge right now I can't believe a phone I've had for just over a month does this the first time I drop it. WHY TODAY FFS

At this point you probably have to send it in for repairs. You want someone here to tell you something that doesn't exist.
Sent from my Nexus 6P using Tapatalk

I can't post links yet so I can't post a photo, but for a phone to be a paperweight after a fall and crack this small is frankly ridiculous, an iPhone will still work flawlessly even if the screen is utterly destroyed. And without Nexus Protect I'm now placed in a position where I can't even get it fixed, even for money? You can't even get Nexus Protect in the UK, does this mean that any UK Nexus user should just throw away their phone when it breaks?
I love this phone to bits but build quality like this is appalling

Sorry to hear of your misfortune, but you are looking to blame everything except the one place it lives, yourself, you dropped it (not deliberately), you have no insurance etc.
There is as much chance of an iPhone having an inoperable screen after being dropped as any other. Seen plenty of iPhones that work but nothing on the screen over the years, same as with other phones, so this is not unique to the 6P at all. As for Nexus protect, no it isn't available in the UK, but there are lots of alternatives, Bank's often provide cover for a fee, you can extend your house insurance to cover it, there are also 3rd party polices specifically for phones like Protect your Bubble.
I know you are emotional at the moment, but the phone isn't to blame for you not being properly covered if you should have been. Some consciously decide to take the risk, others get themselves covered. Some unfortunately choose to not make a decision, they can't blame others for that. Even having cover would not solve the problem of having it repaired in no time before you go away. If you need data off of it, have you rooted and installed TWRP?
Do you not have the old phone the Nexus replaced?

I know two people whose iPhone 5s and 6 suffered a 4 and 6(maybe) foot fall and it's display behaved the same way as it's doing on your 6P.

Yes it's my fault and yes I'm an idiot. This is my 10th post so I can actually show you the extent of the damage. I've never seen any other phone rendered useless from something as small as this

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
In all fairness I would expect any phone to crack the way I dropped it. It was only from around 2.5 feet and bounced off the carpet but hit the edge of a tile face-first. However I would also expect the phone to still work as it wasn't a huge impact. If every phone ceased to work entirely after the first drop people wouldn't pay £500 for it

400ixl said:
If you need data off of it, have you rooted and installed TWRP?
Do you not have the old phone the Nexus replaced?
Click to expand...
Click to collapse
Yeah, I have backups on the phone but I can't get my laptop to connect to the Nexus as I can't put my passcode in. And I sold my OPO as soon as the 6P arrived. Sod's law

Bartws95 said:
Yes it's my fault and yes I'm an idiot. This is my 10th post so I can actually show you the extent of the damage. I've never seen any other phone rendered useless from something as small as this
Click to expand...
Click to collapse
Instead of trying to disparage the phone, deal with your problem at hand. Send it in for repair. That's your solution.

Furthering the point. Does anybody know of any decent UK-based repair centres that deal with the 6P?

Bartws95 said:
Furthering the point. Does anybody know of any decent UK-based repair centres that deal with the 6P?
Click to expand...
Click to collapse
Doesn't help you now bit once you have it repaired you could insure it for £7 pm, well worth it in my opinion.
Not aware of any repair stores that deal with the Nexus, apparently it's a hard phone to repair also so don't think it will be cheap [emoji19] [emoji19]
Sent from my Nexus 6P using Tapatalk

For THAT to make a phone a paperweight is frankly ridiculous. Tell me it isn't.http://imgur.com/k0yJtQB

Bartws95 said:
For THAT to make a phone a paperweight is frankly ridiculous. Tell me it isn't.http://imgur.com/k0yJtQB
Click to expand...
Click to collapse
It is what it is. Your statements lead me to believe that you are very immature and demanding. You dropped your phone, you chose not to insure it and now you are upset about it when in fact you botched by breaking it and not having insurance. Hopefully it's a lesson learned but after reading your posts I doubt it.
Sent from my Nexus 6P using Tapatalk

Also depends what damage has been done in the inside too pal, I'll be honest I've dropped mine a couple of times and taken chunks out of the bezel I was really lucky not too smash the screen... Just luck of the draw I suppose
Sent from my Nexus 6P using Tapatalk

Bartws95 said:
I can't post links yet so I can't post a photo, but for a phone to be a paperweight after a fall and crack this small is frankly ridiculous, an iPhone will still work flawlessly even if the screen is utterly destroyed. And without Nexus Protect I'm now placed in a position where I can't even get it fixed, even for money? You can't even get Nexus Protect in the UK, does this mean that any UK Nexus user should just throw away their phone when it breaks?
I love this phone to bits but build quality like this is appalling
Click to expand...
Click to collapse
You made your decision already. Get an iphone next time since it is impervious to destruction.

I may be wrong, but that photo you posted looks like the screen got smashed by something blunt dead center with quite a bit of force. not the froce of a 2.5ft fall on carpet, then to a hard object.
You have no reason to lie, it's an anonymous forum, but the photo doesnt look to me to match the story. Ive seen multiple drop tests from 6+ feet and not much more than some cracking. That looks like a thin hammer was taken to it.
Really sucks, and repairs don't look as easy as other devices... Good luck, and whatever you end up doing, report back so others know where to go if in the same boat

That was my thought. That is quite a forceful blow shatter pattern. Not hugely surprising it has affected some of the electronics like the digitiser.
Hopefully the damage is limited to the replacement screen part.

I just saw the photo also. you can see the center of the blunt force that hit the screen and it circles outward. That wasn't a fall to the ground and a spiderwebbed screen.

Received phone back after screen fix - and it looks like this!!!

I received my phone back from eGlobal after waiting two months for the screen to be fixed (had to go back to China).
Upon unpacking it, I immediately noticed the uneven oled. It's very hard to photograph, but there is a rectangular bulge and generally looks very uneven. Compared to my wife's s7e and it's totally smooth.
Do you think they used a non-samsung screen replacement (if this exists) or is it just a shabby install job?
Apart from some flickering when switching it on (for about a minute), I haven't noticed any issues. The unevenness is only visible from certain angles. However, the resell value has taken a hit, and I'm afraid it won't last if the screen is some cheap no-brand.
What's your take on it?

Haskren said:
Apart from some flickering when switching it on (for about a minute)
Click to expand...
Click to collapse
Sorry what? I'd get it repaired again. This is one reason why I never buy overseas units, just in case the repairs take long

Wow doesn't seem like an "official" repair to me. I doubt Samsung would approve that.
When I got my Galaxy S3 screen repaired back in the days, it came back perfect (except for the few scratches the plastic back cover already had). No fingerprints or dirt. The screen looked as good as what you would get with a brand new, out of the box, phone

I wouldn't accept the repair. Should be as it was new or near enough. But the flickering you mention sounds like a big no no. At least make a complaint. Don't feel you need to put up with shoddy work. Hard to see from your pictures though.
Sent from my SM-G935F using XDA-Developers mobile app

Yes, that's another thing - it was covered in fingerprints and dirty marks, and the boxed is completely scratched.
Total amateurs.
I complained about it, so let's see if they respond. I assume not.

As predicted I am now being ignored by eGlobal
Here is a better picture of the lumpy screen:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

That's why is better to have damage cover and phone replaced in case of accident than screen replaced by some dodgy company. In newest phones is very difficult to have screen replaced properly. I wouldn't accept this repair at all. Ask for refund, or re repair.

Shabby job
Haskren said:
I received my phone back from eGlobal after waiting two months for the screen to be fixed (had to go back to China).
Upon unpacking it, I immediately noticed the uneven oled. It's very hard to photograph, but there is a rectangular bulge and generally looks very uneven. Compared to my wife's s7e and it's totally smooth.
Do you think they used a non-samsung screen replacement (if this exists) or is it just a shabby install job?
Apart from some flickering when switching it on (for about a minute), I haven't noticed any issues. The unevenness is only visible from certain angles. However, the resell value has taken a hit, and I'm afraid it won't last if the screen is some cheap no-brand.
What's your take on it?
Click to expand...
Click to collapse
I can fix correctly call or message for quote www.facebook.com/TechByTazphonerepair

how much you paid for repairs ? i presumed they only change the glass ?

Aimara said:
how much you paid for repairs ? i presumed they only change the glass ?
Click to expand...
Click to collapse
I didn't pay anything as it's less than 6 months so still under warranty.
However, lots of hassle sending back to retailer in China only to be told a month later that it's a manufacturer fault and that they will need to send it to the manufacturer.
I doubt they did that - an official Samsung repair centre anywhere in the world would not "fix" the phone to such a low standard.
Screen was dead, so I assume they replaced the oled display. How they can do it so badly is beyond me.
On top of being cosmetically ugly now, it is lagging like crazy. Every 20 seconds there is a 3 second delay regardless what you are doing. Even after I factory reset it. Disaster.
I'm now looking at being without my phone for another two months - if they take it back at all. So far no luck getting a response.

Haskren said:
I didn't pay anything as it's less than 6 months so still under warranty.
However, lots of hassle sending back to retailer in China only to be told a month later that it's a manufacturer fault and that they will need to send it to the manufacturer.
I doubt they did that - an official Samsung repair centre anywhere in the world would not "fix" the phone to such a low standard.
Screen was dead, so I assume they replaced the oled display. How they can do it so badly is beyond me.
On top of being cosmetically ugly now, it is lagging like crazy. Every 20 seconds there is a 3 second delay regardless what you are doing. Even after I factory reset it. Disaster.
I'm now looking at being without my phone for another two months - if they take it back at all. So far no luck getting a response.
Click to expand...
Click to collapse
I had a defected S7E but it was like a week old, didn't agree with fixing it asked for exchanged right on the spot, after a month got Samsung approval for an exchange or money return. As i understand you can do this all 2 year of warranty. Even if the shop if Samsung approved I would never trust it's water resistance.

Haskren said:
I didn't pay anything as it's less than 6 months so still under warranty.
However, lots of hassle sending back to retailer in China only to be told a month later that it's a manufacturer fault and that they will need to send it to the manufacturer.
I doubt they did that - an official Samsung repair centre anywhere in the world would not "fix" the phone to such a low standard.
Screen was dead, so I assume they replaced the oled display. How they can do it so badly is beyond me.
On top of being cosmetically ugly now, it is lagging like crazy. Every 20 seconds there is a 3 second delay regardless what you are doing. Even after I factory reset it. Disaster.
I'm now looking at being without my phone for another two months - if they take it back at all. So far no luck getting a response.
Click to expand...
Click to collapse
they probably replace the lcd , and use back your same glass , no samsung standard is not like that , because they will replace the whole screen set for you , much easier and fuss free

That's nasty. Get the guy to redo it.

Your phone has been repaird (terrebly wrong) by just replacing the glass and then glued again to the lcd. Or they replaced your screen with a refurb.