here's my problem and i would appreciate any help
I have a HD2 windows mobile 6.5 stock phone. It suddenly developed the screen lock problem where it just forgets the 4 digit numerical PIN to unlock the screen lock (I haven't forgotten the pin, it's the phone that has decided to change the PIN - seems to be a common problem from searching google)
the solution is to apparently sync first, then hard reset, and then resync your data back to the phone.
if you already have a sync partnership you don't have to enter the PIN.
BUT my problem is that i haven't sync'd in a very long time and the laptop that i used to sync with now doesn't work. However the hard drive (containing the sync partnership settings) still works.
SO, i was wondering if there is a way to copy the sync relationship data from my old laptop hard drive to my current computer (both vista) and thus be able to sync my data before doing a hard reset so i don't lose all the data (in particular phone numbers)
thanks in advance
Related
Hello everyone,
After spending with the dark side of Blackberry phone, I went back to WM because I was amazed by the HD2.
One thing I am not amazed though is my silly Windows Mobile Center.
In fact, I am using Windows 7 Pro. The first I setup partnership it worked fine to sync with my outlook (personal email account). Then I setup on the phone, my work email (i.e. exchange server setup for online activesync), and the sync with the server is working fine. But when I plugged back the USB cable to sync with my personal PC outlook (which is configured with a Gmail account), it doesn't connect at all.
The computer doesn't seem to see the device. And the phone doesn't seem to see the computer.
What I have done so far:
- Check and enabled in Windows firewall all the Windows Mobile Center program
- Uninstall and re-install the driver for PocketPCSync (under Mobile devices in Device Manager)
- Delete my partnership (but I can't recreate it since I can't see the phone
Nothing is changing. I can't sync with the PC at all. On the other hand the sync with the exchange server is working fine.
Is the problem due to the fact that I have a pc-sync with outlook using a gmail account, and an online sync setup with an exchange server?
It is quite an annoying problem.
Thank you for your help
Wouldn't your HD2 be connected in USB disk mode instead of ActiveSync mode? Do you have an extra disk drive appearing in the computer?
I just "fixed" this issue by performing a hard reset (power off then press both volume buttons for a couple of secs until you get the confirmation screen).
Warning: It does erase all your settings, apps and files that aren't on the SD card, but contacts, photos, messages and the like can at least be synced using the Microsoft My Phone app.
After that, Device Centre/ActiveSync connects, and you can re-sync with myphone.
I was wondering if it was a dodgy registry value that caused the crash, but I'm no closer to knowing.
Oh yes: I did try all the options like "faster transfer" and DMA/IP Transport, etc. it was definitely set on ActiveSync mode, and I tried XP Pro/ActiveSync and Win7 Home/Device Centre. And I tried turning the firewall off!
Thanks for your reply guys.
@kilrah:
Yes I already tried to uncheck the checkbox below activesync usb mode.
Also, I have double check I am in activesync mode and not usb disk.
@mpaxton:
I know a hard reset would probably solve the problem but since I have to activesync everyday, it is not a long term solution. I really need to find what is the problem.
I had a similar problem which ended up being a faulty usb connector in the phone which HTC replaced pretty quickly (8 days).
http://forum.xda-developers.com/showthread.php?t=590517
I had hard set without success and reflashed roms too.
Also of note, it was charging fine, just not connecting...
Finally !!!!
Thank you for your reply but I finally figured out my issues (actually there was two issues).
1/ Some services were not running so by using this tutorial (http://www.pocketpcfaq.com/faqs/wmdc/services.htm thanks a lot to the author) I managed to find the services required which were not running.
2/ My second issue is the silly part. Since I have an ultra portable laptop (Sony Vaio P), when I am at home, I access it using "Remote desktop" from my desktop at home so that I can enjoy the big screen and bigger keyboard without having to plug anything to the laptop. And it looks like, if I am connected to the laptop on remote desktop and plug the HD2, nothing happen in windows mobile center, like if it isn't connected. But when I am on the laptop (and after sorting out the services issues I mentioned before), it works perfectly fine. So touch wood it will carrying working but for now it is working fine even after setting up the online sync with the Exchange server.
Not sure if number 2 is a actually a bug or a security restriction but maybe I can send my bill to Microsoft for the hours of testing
jchoco said:
2/ My second issue is the silly part. Since I have an ultra portable laptop (Sony Vaio P), when I am at home, I access it using "Remote desktop" from my desktop at home so that I can enjoy the big screen and bigger keyboard without having to plug anything to the laptop. And it looks like, if I am connected to the laptop on remote desktop and plug the HD2, nothing happen in windows mobile center, like if it isn't connected. But when I am on the laptop (and after sorting out the services issues I mentioned before), it works perfectly fine. So touch wood it will carrying working but for now it is working fine even after setting up the online sync with the Exchange server.
Not sure if number 2 is a actually a bug or a security restriction but maybe I can send my bill to Microsoft for the hours of testing
Click to expand...
Click to collapse
It is probably the setting for RDP on your desktop computer.
You can choose to share local devices and resources:
"Other Supported Plug and Play (PnP) devices"
Windows Mobile Device Centre and Active Sync Connection Problems – HTC HD2 / LEO
Hi All
Introduction:-
I have been and HTC HD2 and I have been having a lot of problems with the WMDC not connecting.
When it initially got the phone it was SIM locked and branded to T-Mobile. I managed to unlock and de-brand it by flashing the ROM. WMDC /ActiveSync worked fine for a while, then it all went ‘pear shaped ‘ regarding connections and syncing the phone to my PC.
I am not a big fan of cloud computing ie Microsoft My Phone online syncing. I like a bit of privacy, so I wanted to sort out the syncing problem. You also need the phone to sync to a PC for installing *.exe programs. Cloud Computing is not much use for that.
The Problem:-
I have 4 PC’s 1 desktop and 3 laptops. The desktop and one of my laptops are running Windows 7 H/P. The other 2 laptops are running Windows XP.
The problem I had showed up on 3 of my PC’s, so I concluded that the problem had to be with the phone. What was happening was, that when I connected my phone WMDC would start up, and then said no connection, and that was it. The WMDC did not offer any reason or suggestions as to why. On the phone, when I navigated to Start/Tools/ActiveSync. The ActiveSync page would flash up for a split second and revert back to the Start screen, this meant that I couldn’t access the ActiveSync on the phone either.
I tried all the usual suspects, ie reloading WMDC soft resetting the phone, connecting the phone first before starting WMDC, blah!!!, blah!!!, blah!!!.
Solution:-
It was apparent that the only option was a hard reset, however, a hard reset would totally wipe my phone and all my settings that I had spent ages (my wife was not too pleased about the time spent) setting up.
First I, used spb backup.to back up my phone settings. I copied the CAB file onto my to my Micro SD card then loaded the program onto the phone. This was a bit of a blessing in disguise because spb backup also backed up the problem as well.
That said, Sspb backup is absolutely great, because after the hard reset, it restored my phone and all it’s settings exactly to every last detail as far as I can tell. It is a truly amazing bit of software. The backup file is an .exe file which you navigate to via Start/File Explorer/ etc….click on and run as a program. So you don’t have to re-install the original spb backup program first.
You must however tell spb backup to save your backup file onto your flash memory and NOT the phone memory, otherwise it won’t be there after the hard reset. Doh!!
Just to be safe I removed my flash memory card from the phone during the hard reset.
After the Hard Reset but before the ‘Restore’, when I connected my phone to my Windows 7 Laptop, WMDC connected straightaway, the same was true when I connected it to one of my windows laptops. Also I was able to open the ActiveSync page on the phone as well. So the Hard Reset worked. However, when I then did a Restore, the old problem resurfaced . The problem I decided had to be a registry entry somewhere. I then loaded on Resco Registry Editor, using this utility I navigated to HKEY/CurrentUser/Software/Microsoft/ActiveSync. Here, I deleted the 2 Partnership folders keys, do not delete the default key. (Dabble in the Registry at your own risk).
Guess what!!! After deleting these keys and a soft reset, normality was restored WMDC started to work again.
Conclusion:-
Was the hard reset necessary, or was deleting the partnership keys all that was needed? Not sure.
Cubicye 30/04/2010
Hi All
Introduction:-
I have an HTC HD2 and I have been having a lot of problems with the WMDC not connecting.
When it initially got the phone it was SIM locked and branded to T-Mobile. I managed to unlock and de-brand it by flashing the ROM. WMDC /ActiveSync worked fine for a while, then it all went ‘pear shaped ‘ regarding connections and syncing the phone to my PC.
I am not a big fan of cloud computing ie Microsoft My Phone online syncing. I like a bit of privacy, so I wanted to sort out the syncing problem. You also need the phone to sync to a PC for installing *.exe programs. Cloud Computing is not much use for that.
The Problem:-
I have 4 PC’s 1 desktop and 3 laptops. The desktop and one of my laptops are running Windows 7 H/P. The other 2 laptops are running Windows XP.
The problem I had showed up on 3 of my PC’s, so I concluded that the problem had to be with the phone. What was happening was, that when I connected my phone WMDC would start up, and then said no connection, and that was it. The WMDC did not offer any reason or suggestions as to why. On the phone, when I navigated to Start/Tools/ActiveSync. The ActiveSync page would flash up for a split second and revert back to the Start screen, this meant that I couldn’t access the ActiveSync on the phone either.
I tried all the usual suspects, ie reloading WMDC soft resetting the phone, connecting the phone first before starting WMDC, blah!!!, blah!!!, blah!!!.
Solution:-
It was apparent that the only option was a hard reset, however, a hard reset would totally wipe my phone and all my settings that I had spent ages (my wife was not too pleased about the time spent) setting up.
First I, used spb backup.to back up my phone settings. I copied the CAB file onto my to my Micro SD card then loaded the program onto the phone. This was a bit of a blessing in disguise because spb backup also backed up the problem as well.
That said, spb backup is absolutely great, because after the hard reset, it restored my phone and all it’s settings exactly to every last detail as far as I can tell. It is a truly amazing bit of software. The backup file is an .exe file which you navigate to via Start/File Explorer/ etc….click on and run as a program. So you don’t have to re-install the original spb backup program first.
You must however tell spb backup to save your backup file onto your flash memory and NOT the phone memory, otherwise it won’t be there after the hard reset. Doh!!
Just to be safe I removed my flash memory card from the phone during the hard reset.
After the Hard Reset but before the ‘Restore’, when I connected my phone to my Windows 7 Laptop, WMDC connected straightaway, the same was true when I connected it to one of my Windows XP laptops. I also was able to open the ActiveSync page on the phone as well. So the Hard Reset worked. However, when I then did a Restore, the old problem resurfaced . The problem I decided had to be a registry entry somewhere. I then loaded on Resco Registry Editor, using this utility I navigated to HKEY/CurrentUser/Software/Microsoft/ActiveSync. Here, I deleted the 2 Partnership folders keys, do not delete the default key. (Dabble in the Registry at your own risk).
Guess what!!! After deleting these keys and a soft reset, normality was restored WMDC started to work again.
Conclusion:-
Was the hard reset necessary, or was deleting the partnership keys all that was needed? Not sure.
My HD2 is almost useless right now, sense wont start, hard buttons stopped working, cannot sync with windows media center, list goes on...
phone has been working with no problems for 6 months.
Am about ready to hard reset.
I need a way to backup the file that windows 6.5 saves ALL the calender information ( from the very first entry ever to the most recent) so that after I hard reset I would be able to just overwrite the default blank file with the old one and see them all again(calender entries).
same goes with contacts.
Microsoft my phone has stopped working, says cannot connect (0x85010001), along with a number of other programs( including Windows Marketplace). Ideally I could get microsoft my phone to work again and i would just back it up there....
connection problems (including that my wifi works, connects to my router, but once connected, it kills my internet connection on the router and is only restored once i disconnect my HD2 from it) started when i installed one of those kill all data programs when i was travelling and didnt want to accidentally use data while roaming. If there is any way to restore all connection setting for program allowances and default wifi settings, please help as well, this may be the ticket to get microsoft My phone to work.
im dieing....phone turned from a dream to a nightmare of a headache.
any help will be ultra appreciated
hey try and give the battery a pull also remove the sd card. Put battery back in, make sure your drivers for wmdc are up to date so the phone can connect to the computer properly. also usb mode should be set to activesync. assuming wmdc can connect you could simply sync outlook with you phone backing up everything you choose including contacts and calendar entries.
For the 3rd time my phone has lost all my contacts...
This has happened with 2 differnt ROMS.
Does anyone have any ideas?
John
You could save your contacts to your sim card.
just backup with google synce or myphone?
Thanks guys, I have my phone set up with an Exchange Server, but I have to set the phone back to factory settings eachtime becuase the Activesync software fails to work once the contacts have been lost.
I'm really looking for a solution or reason why this is happening to me so I can avoid it.
-John
All of your contacts should be pulling from your exchange server... Are you trying to sync by connecting it to your desktop? Are the contacts disappearing during a sync?
wow! I annotated even joking..... i just lost all my contacts again!
when I attempt to run ActiveSync itopens briefly and shuts down.
i have also lost my imap4 email too....
WFT, could I really be the only one having this issue?
John
SO are you syncing with it attached to your computer or doing it with the data connection wireless? An exchange sync doesn't work if you are connected to your PC.
Also curious if your data connection is poor or if you have tried connecting to a wireless network before syncing?
Do you only lose your contacts when you are trying to run active sync and it crashes?
I never sync directly with the PC - gsm/wifi connection only.
I have had Windows CE devices since the begining of time... Other than the odd software bugs, etc I have never come across anything like this... Four times I have lost 100% of my contacts, email accounts cleared from my phone etc.
Only a full factory reset will allow me to connect with ActiveSync again. Yesterday it happened waiting to see doctor - good thing I had a long wait.
I am not "running" ActiveSync. I have it set for Push, so it syncs all the time.
Maybe try turning off push at first and using Active Sync to pull in everything in the beginning?
I have hard reset my HD2 several times and each time I set up my exchange I manually ran active sync. it takes like 4 times running it to bring all 1500 of my contacts and all of my work related emails into my phone, but it's never crashed on me yet during the sync...
I could do that, but if I turn push off I won't get my email updates, contacts won't get updated/backed up.... :/
Just initially leave push off... Not forever. Once all of your contacts are in there, after doing a manual active sync several times possibly, turn push back on.
I use push mail every day during the week, but when I first setup my phone I run a manual active sync to get all of my contacts and emails on my phone because if I just rely on push to do it initially, it won't import everything. I think I just have way too much to sync or something?
oh, the loosinh of data happens several days after the initial sync. maybe 3 to 6 days later. i think 6 days is the longest It's gone without loosing all the datda.