Hi All
Introduction:-
I have an HTC HD2 and I have been having a lot of problems with the WMDC not connecting.
When it initially got the phone it was SIM locked and branded to T-Mobile. I managed to unlock and de-brand it by flashing the ROM. WMDC /ActiveSync worked fine for a while, then it all went ‘pear shaped ‘ regarding connections and syncing the phone to my PC.
I am not a big fan of cloud computing ie Microsoft My Phone online syncing. I like a bit of privacy, so I wanted to sort out the syncing problem. You also need the phone to sync to a PC for installing *.exe programs. Cloud Computing is not much use for that.
The Problem:-
I have 4 PC’s 1 desktop and 3 laptops. The desktop and one of my laptops are running Windows 7 H/P. The other 2 laptops are running Windows XP.
The problem I had showed up on 3 of my PC’s, so I concluded that the problem had to be with the phone. What was happening was, that when I connected my phone WMDC would start up, and then said no connection, and that was it. The WMDC did not offer any reason or suggestions as to why. On the phone, when I navigated to Start/Tools/ActiveSync. The ActiveSync page would flash up for a split second and revert back to the Start screen, this meant that I couldn’t access the ActiveSync on the phone either.
I tried all the usual suspects, ie reloading WMDC soft resetting the phone, connecting the phone first before starting WMDC, blah!!!, blah!!!, blah!!!.
Solution:-
It was apparent that the only option was a hard reset, however, a hard reset would totally wipe my phone and all my settings that I had spent ages (my wife was not too pleased about the time spent) setting up.
First I, used spb backup.to back up my phone settings. I copied the CAB file onto my to my Micro SD card then loaded the program onto the phone. This was a bit of a blessing in disguise because spb backup also backed up the problem as well.
That said, spb backup is absolutely great, because after the hard reset, it restored my phone and all it’s settings exactly to every last detail as far as I can tell. It is a truly amazing bit of software. The backup file is an .exe file which you navigate to via Start/File Explorer/ etc….click on and run as a program. So you don’t have to re-install the original spb backup program first.
You must however tell spb backup to save your backup file onto your flash memory and NOT the phone memory, otherwise it won’t be there after the hard reset. Doh!!
Just to be safe I removed my flash memory card from the phone during the hard reset.
After the Hard Reset but before the ‘Restore’, when I connected my phone to my Windows 7 Laptop, WMDC connected straightaway, the same was true when I connected it to one of my Windows XP laptops. I also was able to open the ActiveSync page on the phone as well. So the Hard Reset worked. However, when I then did a Restore, the old problem resurfaced . The problem I decided had to be a registry entry somewhere. I then loaded on Resco Registry Editor, using this utility I navigated to HKEY/CurrentUser/Software/Microsoft/ActiveSync. Here, I deleted the 2 Partnership folders keys, do not delete the default key. (Dabble in the Registry at your own risk).
Guess what!!! After deleting these keys and a soft reset, normality was restored WMDC started to work again.
Conclusion:-
Was the hard reset necessary, or was deleting the partnership keys all that was needed? Not sure.
Related
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
I've been successfully synchronizing with two PCs for the better part of a year. Last week, with no obvious change in software (but there were some XP updates), synchronization quit working correctly. The symptom is that when I go back to a PC I have already sync'd with, activesync doesn't recognize the existing partnership and insists that I delete one of my two partnerships. If I do this, say at home, it will sync fine, but then when I reach the office, activesync doesn't recognize the existing partnership there. I am not running exchange on either machine. I run zonealarm pro with the standard fix that has worked fine, and nothing on any machine changed except standard updates.
I'm using Activesync 4.1 because when I tried 4.2 when it first came out, it didn't sync properly, and running the stock t-mobile 2.6, but without most of the extended ROM items.
Any ideas would be appreciated. I have not yet tried the hard reset with a fresh install of activesync that some advise, but did change the
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination
to one, which doesn't seem to have fixed the problem.
Trying 4.5
I installed activesync 4.5, first by deleting both partnerships, then stopping and uninstalling activesync on both pcs and deleting the activesync file in program files, then installing 4.5 and syncing. Now both have partnerships, and I'll know in the morning if that cured the problem.
SidebySide Errors and Fix
I looked in the Event Viewer under administrative tools, and activesync was generating a list of about twelve "red X" errors, all of the form
Dependent Assembly Microsoft.VC80.MFCLOC
called by something called SideBySide. A quick search turned up this fix:
http://support.microsoft.com/kb/923014/en-us
and the installing of the download under Resolution eliminated the errors. I don't yet know if this is connected to my activesync partnership problems.
Solution!
This seems to be a complete solution: renaming the device.
http://www.cellphonetalk.net/viewtopic-146185.html
Help!
None of these solutions has fixed the problem! Has anyone figured out a solution that doesn't involve a hard reset?
Another solution
This doesn't work for me because no mobile device shows up under network connections:
Sometimes the Windows device manager recognizes the Windows Mobile adapter but Activesync does not recognize the device. In that case, go to Start—>Control Panel—>Network Connections. Look for the Windows Mobile adapter. Right click on it and go to properties. Under “This connection uses the following items” make sure 1) TCP/IP, 2) Client for Microsoft Networks and 3) File and Printer Sharing for Microsoft Networks are selected. If not, just select them and hit OK. Activesync should recognize the device.
Frustrated
Well, I couldn't get this to work. Finally I did the hard reset. The good news is that I was at 99% functionality in under an hour; the remaining was the odd tweak I didn't have in my list, most of which I did when I had a minute otherwise unoccupied.
The hard reset seems to have fixed the problem. But what a nuisance! And still no glimmer of an idea as to what causes it. If anyone has a theory, I'm curious.
WM6 w/ Home, no other hacks that I can think of.
AS 4.5, WinXP
Just as the title says, when I tell it to explore the phone, it just goes to my C: drive on the PC.
I also have My Mobiler running, but it stopped working well before that. In fact, I don't think it's worked in several months, sometime shortly after I upgraded to WM6. Any solutions? Anything I add either has to be done by taking out the card and putting it in my PC, or adding to the 'to be synced' folder.
uninstall active sync and restart the computer then install active sync again. Make sure your device is disconnected during all this. If that doesnt solve it i would try backing up your phone using spb backup and try hard resetting it. The fact you can sync the folder shows that you have a connection. But is that my mobiler? Have you checked the settings options in active sync and made sure that allow connections via usb is selected?
Windows Mobile Device Centre and Active Sync Connection Problems – HTC HD2 / LEO
Hi All
Introduction:-
I have been and HTC HD2 and I have been having a lot of problems with the WMDC not connecting.
When it initially got the phone it was SIM locked and branded to T-Mobile. I managed to unlock and de-brand it by flashing the ROM. WMDC /ActiveSync worked fine for a while, then it all went ‘pear shaped ‘ regarding connections and syncing the phone to my PC.
I am not a big fan of cloud computing ie Microsoft My Phone online syncing. I like a bit of privacy, so I wanted to sort out the syncing problem. You also need the phone to sync to a PC for installing *.exe programs. Cloud Computing is not much use for that.
The Problem:-
I have 4 PC’s 1 desktop and 3 laptops. The desktop and one of my laptops are running Windows 7 H/P. The other 2 laptops are running Windows XP.
The problem I had showed up on 3 of my PC’s, so I concluded that the problem had to be with the phone. What was happening was, that when I connected my phone WMDC would start up, and then said no connection, and that was it. The WMDC did not offer any reason or suggestions as to why. On the phone, when I navigated to Start/Tools/ActiveSync. The ActiveSync page would flash up for a split second and revert back to the Start screen, this meant that I couldn’t access the ActiveSync on the phone either.
I tried all the usual suspects, ie reloading WMDC soft resetting the phone, connecting the phone first before starting WMDC, blah!!!, blah!!!, blah!!!.
Solution:-
It was apparent that the only option was a hard reset, however, a hard reset would totally wipe my phone and all my settings that I had spent ages (my wife was not too pleased about the time spent) setting up.
First I, used spb backup.to back up my phone settings. I copied the CAB file onto my to my Micro SD card then loaded the program onto the phone. This was a bit of a blessing in disguise because spb backup also backed up the problem as well.
That said, Sspb backup is absolutely great, because after the hard reset, it restored my phone and all it’s settings exactly to every last detail as far as I can tell. It is a truly amazing bit of software. The backup file is an .exe file which you navigate to via Start/File Explorer/ etc….click on and run as a program. So you don’t have to re-install the original spb backup program first.
You must however tell spb backup to save your backup file onto your flash memory and NOT the phone memory, otherwise it won’t be there after the hard reset. Doh!!
Just to be safe I removed my flash memory card from the phone during the hard reset.
After the Hard Reset but before the ‘Restore’, when I connected my phone to my Windows 7 Laptop, WMDC connected straightaway, the same was true when I connected it to one of my windows laptops. Also I was able to open the ActiveSync page on the phone as well. So the Hard Reset worked. However, when I then did a Restore, the old problem resurfaced . The problem I decided had to be a registry entry somewhere. I then loaded on Resco Registry Editor, using this utility I navigated to HKEY/CurrentUser/Software/Microsoft/ActiveSync. Here, I deleted the 2 Partnership folders keys, do not delete the default key. (Dabble in the Registry at your own risk).
Guess what!!! After deleting these keys and a soft reset, normality was restored WMDC started to work again.
Conclusion:-
Was the hard reset necessary, or was deleting the partnership keys all that was needed? Not sure.
Cubicye 30/04/2010
My HD2 is almost useless right now, sense wont start, hard buttons stopped working, cannot sync with windows media center, list goes on...
phone has been working with no problems for 6 months.
Am about ready to hard reset.
I need a way to backup the file that windows 6.5 saves ALL the calender information ( from the very first entry ever to the most recent) so that after I hard reset I would be able to just overwrite the default blank file with the old one and see them all again(calender entries).
same goes with contacts.
Microsoft my phone has stopped working, says cannot connect (0x85010001), along with a number of other programs( including Windows Marketplace). Ideally I could get microsoft my phone to work again and i would just back it up there....
connection problems (including that my wifi works, connects to my router, but once connected, it kills my internet connection on the router and is only restored once i disconnect my HD2 from it) started when i installed one of those kill all data programs when i was travelling and didnt want to accidentally use data while roaming. If there is any way to restore all connection setting for program allowances and default wifi settings, please help as well, this may be the ticket to get microsoft My phone to work.
im dieing....phone turned from a dream to a nightmare of a headache.
any help will be ultra appreciated
hey try and give the battery a pull also remove the sd card. Put battery back in, make sure your drivers for wmdc are up to date so the phone can connect to the computer properly. also usb mode should be set to activesync. assuming wmdc can connect you could simply sync outlook with you phone backing up everything you choose including contacts and calendar entries.