Database Users

HD2 frozen on boot

I have just got the HD2 and been using it for a few weeks. Downloaded a few apps (eg HTC rom, BSB tweeks) and all is good. Saw Max Manila and looked like a great idea - checked my manila version 2.5.19211619.0 and downloaded 2.7 SE (checked it's right for my manila) loaded onto phone and it crashed after soft reset. Took battery out and phone doesn't go past first screen (with the red writing bottom left) - Hard reset is the same and now I'm worried!
Any ideas???

sad to say yy sounds like hard reset time.
power off, hold volume up and volume down, tap power keeping volume up and down pressed til the screen comes on and follow the prompts.
it will reset your phone to factory defaults.
never used max manila so I cant help with what the problem might be, but if there is a developers thread for it you might be better asking there.

Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.

if your phone is provider locked then that will not work.you need the rom that came on your phone. so if was from uk o2 then you need the o2 uk rom, otherwise it wont work.

No luck! Whilst I've got everything to sort the phone out it won't do anything but load the white first screen no matter which buttons I hold down.
Man this sucks!
Guess there's nothing for it except the bin unless anyone else has any other ideas??

can you get into boot loader?
press and hold vol down(not up this time, just down) tap and release power, keep vol down held. should boot to striped cultures colored screen.
if you can what does it say next to SPL?

Hi Samsamual
Thanks for helping but no, won't go into bootloader either - doesn't respond to any input (even when I conect the usb the charge led doesn't come on!) and just starts with the white screen with the HTC logo and then the red writting appears and it just hangs - left it for 5 mins just to be sure and no change
Looks like I've really messed it up although I have no idea what I did wrong - instal went just like the other things I installed.

Ahh shame. All i can suggest is the original rom sd card method. But it MUST be the propper rom that came on your phone, so if you got it from vodaphone, , , even if it is unlocked, you must use the voda rom.
Also, have a really good read through the pages in teh rom development section. If you can find someone with the exact same issue, you could be one step closer to fixing it.

Brotherskid said:
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
Click to expand...
Click to collapse
you must tab the power botton for a short time just tab it and leave it with keeping pressing on the volume up and down buttons don't leave them i think it must work with you tell me if it works

Brotherskid said:
...I'm going to try booting from the sd card b
Click to expand...
Click to collapse
When you tried the SD card method did you use a 2GB SD card and was it formatted to FAT32?
WB

Have you tried a boot (all combinations!) without the sd card installed?

Hoss and WB - thanks for the comments
Hoss, I've held the volume buttons for over a minute after powering on - no change
WB, I can't get the phone to go into boot loader screen but thanks for the info for the future. Next time I'll see if I can copy the original rom just in case.
Resigned myself to having a new paper weight on my desk and looking for a new phone - Guess I won't be putting so many programs on my new one....

PA - Thanks for the advice - Yes tried with sd card in/out sim in/out bootloader, hard reset, soft reset and always the same.

In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.

rlydiard said:
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
Click to expand...
Click to collapse
What's most annoying is it wasn't as if I was doing anything crazy! Max manila is used by many people (from what I've seen in the threads) and I guess I downloaded the wrong one (although naturally I checked and it's the right one). Certainly will curb my using of 3rd party software! As for the warranty, you're right, I can try and see if it can be fixed (bizarrely, that hadn't occured to me - I thought that with no resets working HTC couldn't do anything). Thanks for the tip and I'll let you know how I get on.

Surely your warranty will cover this. Yes, let me (and us) know how all of this goes. You will get your phone back to what you deserve, for sure!

I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.

watnuweer said:
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
Click to expand...
Click to collapse
Experential nut I may be, but just wondering if you had the problem after you installed the MAx manila? I wonder now what versions of OS may be causing this problem.

i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile

fakker said:
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
Click to expand...
Click to collapse
This is getting more interesting, what do you suppose is the cure of taking out the battery, and then charging? I do not doubt your experience, I am just extremely curious if anyone can explain this phenomena.

Cant turn off HD2 in Phone options

I have recently started having a problem with my HD2. When I long press the end button to bring up the phone options menu in order to power the phone off, the touch screen becomes unresponsive and the phone locks up. At first I thought it was a problem with one of the Android builds I was running so I reformatted my SD card as well as tried a different Android build. That didn't work so I re flashed the Windows ROM I was using and still no luck. Now I have flashed to a different Windows Rom and refrained from using Android and it still doesn't work. The phone options menu pops up, but it wont register that I have pushed anything. I would say 1 out of 20 times it will register a response and will shut down. This is the only time I have a problem with the screen. I am able to do everything else with the phone, but use the phone options. Does anyone know what could be causing this problem? Thanks in advance for any help you guys can give me. I have searched all over this site and the net and have not found anyone with a similar problem. Oh yeah I have also done both soft and hard resets to no avail.

Did you try removing your MicroSD Card to see if that changes anything? I had that happen to me a few months ago and it worked after I removed the card. Not sure why that has any effect on it at all, but I'm a trial and error type of guy. Ended up formatting my sd card and after that I never had the problem again. It might not work for you, but it's worth a try.

Thanks for the response, but I have tried that and no luck. The card has been reformatted and the phone does weather I am in windows or android.
Sent from my HD2 using XDA App

i have the ssame problem just started today

Hardware issue related to touch screen ribbon cable located behind end button.
on WM OS you could create a link to launch endkey.exe (found in windows folder) & use that instead of physically pressing endkey. This would overcome your issue to some extent & help diagnose fault as hardware or software ...

Got the same issue, I found this thread helpful:
http://forum.xda-developers.com/showthread.php?t=993787
Sent from my HTC HD2 using XDA App

HD2 New Weird Screen wont unlock issue - help

this is a new problem for me. I have been using the most recent Dutty ROM together with Mdeejay Android ROM without any problems. All of a sudden, when I try to unlock the screen after STANDBY, it just wont register my touch, as if I am not touching it. It boots up fine, and on the first unlock works fine, but when the screen lock goes on again (after every standby) it just wont unlock. So I am stuck (I use Exchange and our policy forces the lock after standby, so I have to use it - and its worked fine for ages).
If I boot into Android, it works fine, the unlock works fine, yet strangely when I try to shut the power down, THAT screen also doesnt register me touching it.
I have hard reset but even before I load an app or do anything, the problem exists.
I also reflashed a DUTTY ROM. Same problem.
I tried CHT lockscreen - same issue. After Standby, screen doesnt register my touch.
Anyone have any ideas?

Same problem for me.. Restoring a backup image after being forced to hard reset this morning and now suddenly my HD2 won't wake up after sleeping. Pressing my end key only lights up my buttons but I have to pull the battery to reset. I'm thinking it's related to me having CHT installed, yours however might be a different problem.

I had something similar. It was right after I had installed CHT 2.0 and was looking to make the top and bottom bars transparent. I found a cab that claimed it would do this and installed it. Sorry, I don't recall what cab it was and I have deleted it. When I rebooted Sense would hang and if it got into a lock it would only move the slider a little where it would stop. Luckily, I had done a backup that morning right after I installed CHT 2.0 with Sprite so I restored and all was well.
I don't know if this is of help but I figured I'd throw it out there.

it wakes up, but wont register when I try to swype the unlock screen.

ekerbuddyeker said:
it wakes up, but wont register when I try to swype the unlock screen.
Click to expand...
Click to collapse
Your lucky you get that far lol.. I don't get any waking up. Plus I now uninstalled S2U2 and still no change. Disabled all locks of any kind and still frozen with sleep of death with in 1 min of hitting power to sleep it. I REALLY don't want to to a hard reset and install everything from scatch.. UGH.

weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
bump this is horrid

same
im having the exact same issue. I have flashed 3 different roms and flashed to the newest radio (2.15).
I started out using energy rom, didnt help. Flashed a newer energy rom, didnt help. Now im using the dusk rom, same issue.
SOMEONE PLEASE HELP!!!!

It's a quite common digitizer problem lately... it seems the HD2's digitizer is failing on some units, possibly because of usage with android? my father's device acted the same way, only it sometimes did register touch and other times, not.
My device doesn't have these problems, yet. But seeing that a lot of people here are experiencing these issues, and with the notion that I use android pretty much all the time since I first booted my device, i'm pretty sure i'll experience it soon as well..
Make no confusion thou, the assumption that android effects the digitizer are purely my own thoughts on this matter, no such thing has been proven and the conclusion that android is effecting our HD2s is based purely on the statistics of touch screen failures in the last few months since android has been made publicly available in a working form.
EDIT:
Those seeking A solution, as far as I know, the only solution is sending your unit to HTC for repairs, you'll get it back with a note that says that they replaced your digitizer or your screen, at least these are the reports I heard from the other folks whom followed this procedure.
Good luck.

HTC HD2 Screen Lock
I have only used Android a few times on this 'phone and it has a standard HTC/O2 ROM installed so it must just be a problem with the top part of the digitiser. With android running the unlock is at the bottom and is unaffected.
Is there any way of testing the digitiser before deciding whether to get a repair sorted,
Ta,

link:
htcphones.net/htc-hd2-problems-with-touchscreen
short version :
change digitizer

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
A friend was complaining to me about something like this since last week. I could not figure it out so I went ahead and installed Android cm7 and still have the same issue.
Until I read this post after searching through the forums all over Screen now unlocks perfectly fine but only using the green Phone icon. If I try to wake the screen with the red Power button, the screen is unresponsive.
Thanks for the info.

Already happened tome its a hardware issue can't be fixed so if you still have warranty on ur phone send it to htc for repairs b because it tends to get worse n worse soon other keys will start to give in I think that's one reason why most android phone been switching to capacitive buttons because hardware causes this sorta issues and send it in for repairs to get it fixed
Sent from my SGH-T959 using XDA App

the same issue with me , is there is any solution for that .

Wakeup the phone using the send button.it will work

[Q] Touchscreen Problem

Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?

had same problem, found a FIX
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.

tidygrant said:
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
Click to expand...
Click to collapse
well i have woke up this morning to be able to unlock my device to then locking it and not being able to unlock it again!!! i had notification to say it had managed to restore 16 apps whilst i had been asleep so i am thinking there is a dodgy app out there some were

mazdarider23 said:
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App

I have this problem and have found no way to fix it, I have tried everything except possibly going to the clk loader instead of magldr. when i put the phone to sleep with the power button is when i have the issue of not being able to unlock my phone in Android. I have tried task 29, going back to original windows roms, sd and nandroid, it is a hardware issue related to the digitizer as far as I'm concerned. I love my HD2 and really need to fix or find another one. I know this doesn't help, but maybe a little more insite if nothing else

I had the same issue. With my 1st HD2 it started as an intermittent problem, then eventually completely stopped working. With my replacement it just started to happen again. I immediately flashed back to stock tmo windows and the touchscreen would work so long as I did not try and put the phone on standby or wake the phone using the end key. If the phone went to standby on its own, the touchscreen would not work either. I changed the settings so that the phone would not go into standby at all. I then learned that locking the phone from the windows menu and allowing it to go to standby that way somehow averted the touchscreen problem. After 2 days, the problem seemed to resolve itself, almost completely. If I try and wake it using the end key, the touchscreen still wont work, but every other button on wake works. Also, putting it in standby with the end key seemed to not cause the problem any longer.
I dont know if the issue varies per person, but what worked for me was going to stock windows for a couple of days, then starting over with android. I guess it depends on how far along the problem has progressed.

Look at my thread in my Sig about the Unresponsive Screen Solved. This sounds exactly as that. And there are various workaround solutions through out the post.

[Q] big problem to solve

Hello everybody. Before asking my question I need share with you my bad luck.
3 days ago I accidentally dropped my phone and the Glass on the screen broke...the touch screen was still working and everything so just the glass was cracked. I brought my phone to a shop near my house, they told "we can fix it, come back in 2 hours, it's 150$". I know it's a high price but I love my phone and I Said yes. After 3 hours I went back there and they told me: "look trying to replace the glass we broke the LCD too, so it's gonna need more time, come back in tomorrow". I came back the day after and they gave me the phone. Immediately I notice that the volume button UP wasn't working, so I asked them "what's going on?" and they took the phone for another hour or so and told me that they didn't do it, and probably touching it something went wrong so Now I have to wait a week for another part to come from china to be replaced. IN the mean time I can't use the phone the way I want.
The phone is working and everything but now don't hear any sound on calls at all, only if I put it on speaker...otherwise it doesn't work, not even with headphones. Now is there some application or fix that I can use to raise the in-call volume ? I don't know what to do!!!
Please help me! what should I do with the shop?
thank you

If it's just a matter of being able to raise the volume without using the button, you can use AudioManager Widget, free in the market. If they messed up your internal speaker somehow, you'll have to wait til the parts come in.
Sent from my HTC HD2 using XDA App

yo have a PM

matthew33 said:
yo have a PM
Click to expand...
Click to collapse
I didn't get anything...thank you for the advice

I dont' know if it's only that now it's not working not evene on the speaker during calls. I tried to do a clean install of android but still same problem. On windows mobile the calls work...the volume key still doesn't of course

Would button remapper (free in the market) work just remapp volume to a different hard key
Sent from my HTC HD2 using XDA App

tried to remap keys, install android (american droid) from scratch, formatted sd card and everything but still same problem. No sound on calls on android? They said they changed the "volume flex" with one they had but it didn't work...It seems like a weird software issue because in Winmo I hear sound, but O never had this problem before with the same build....

SOLVED!!!! I don't know how, but I tried to boot with winmobile in airplane mode and it worked!!!
Thank you again