Stupid htc... - HD2 General

Hey guys, I sent my HD2 to htc to get it
repaired and they tried charging me...
get ready for it... £340
So I told them to send it back, and when they
did, I took it to the local phone repair shop and they
fixed it for only £40
So basically if htc try to charge you an outrageous
amount of money, just take it to a local repair shop

what was wrong with it, £40 sounds minor, if that included parts and labour.

dazza9075 said:
what was wrong with it, £40 sounds minor, if that included parts and labour.
Click to expand...
Click to collapse
The digitizer had broken, but htc said that they would have to replace the motherboard and other parts.

Same thing happened with my friend. HTC told same thing to him.. In India, local shops dont keep its digitizer, so he just ordered one from ebay for about 25 dollars. then he saw a video on youtube guiding how to replace HD2 digitizer and in an hour he replaced it himself ...

Related

Sending phone to HTC repair

Hello,
After some days having problems with paint getting off(u can read full story here - http://forum.xda-developers.com/showthread.php?p=2987277#post2987277), I think i'll send it to HTC for frame to be replaced. Operator didn't tell me how much this will cost, cuz HD is a new phone and they don't have the price repair list yet.
So, my question, do you know approximate price for glossy frame to be replaced? Maybe someone did send diamond for repair or something else, cuz I don't wanna send it and get a bill for 100 pounds for a fcking CRAPPY HTC frame, where it's their fault!
free , Don't pay for it .
lommer said:
free , Don't pay for it .
Click to expand...
Click to collapse
Problem is well documented. You should not have to pay anything.
​

Any good place for repair service in USA ?

My HTC HD stopped responding to taps. Boots up OK. LCD is not cracked. I suspected touchscreen problem/ They checked my serial# and told that I'm still under warranty. Great ! So I sent device to HTC repair center in USA. They told me that it has a problem which is NOT covered by warranty and gave me HUGE price to fix it.
See email below
---------------------------------------
Dear Valued Customer,
This is documentation to provide suggested action repairs and quotation for
each service rendered.
RMA # xxxxxxxxx
Diagnosis:
LCD has Newton Ring
Suggested Repair:
Motherboard and LCD
Total Repair Price:
$546.08
------------------------------------------------------
Obviously I do not want to repair at that price. I can buy new HTC HD at this price. Can somebody explain what is
1. Newton ring
2. Why do I need to replace motherboard if phone boots up FINE ?
Anyway I asked HTC to NOT repair my phone and send it back. Can somebody recommend me good mail-in repair center in USA ? Some people can replace touchscreen/LCD by themselves, but that is NOT me
you should check out ppctechs
DRTigerlilly said:
you should check out ppctechs
Click to expand...
Click to collapse
Did you try them ?
I actually called them and they dont know what "Newton ring" problem on HTC HD. This kind of strange for repair company
Any other places ?
Newton Ring description...
http://www.mcclainsolutions.com/news/LCD_Damage.html
Here's an alternative worth looking at if you still wanna keep an HD
sell it AS-IS Broken on ebay...get about $200 for it.
Buy as USED one on ebay for bout $350.
You'll be out of $150...there thats a reasonable repair cost.
Just an idea..I have seen broken items go for a considerable amount of change on ebay( people use the parts, repair them themselves, all sorts of things), Any repair charge is gonna be over $100 unless you do it yourself so its worth looking into imo.
Lcrkz0023 said:
sell it AS-IS Broken on ebay...get about $200 for it.
Buy as USED one on ebay for bout $350.
Click to expand...
Click to collapse
Actually, it will be more then $150. Because of eBay/PayPal fees And I know that my HD was in InvisibleSHIELD from day 1. It will be hard to buy such "like new cosmetic condition" HD for $350
I'll try local repair shops. Here I was wondering if somebody used REPUTABLE online repairs.
Yea...maybe so then.
Im in the US too, I'll keep an ear out for ya. If I come across anything I'll shoot ya a PM or post it. Good luck, homie!!

Broke my glass and have a question!

Greetings,
I was wondering. A few weeks back I broke the glass on my HTC HD2. It was only the glass, because the screen and touch capability was working as usual.
Sent it in for repairs same day as it was broken, and this is week 3 now, and they are still waiting to get the parts for it.
Also they told me that they could not just replace the glass, but they had to replace everything, including the LCD and all. Is this correct? Because it's getting quite costly for me, since they estimated that the repairs would be around $420 / 2500NOK / £280.
Is this true? Do you have to replace everything? Or are they just saying it to earn some more $$$. I'm guessing they're not paying that much to buy the parts.
They have to because from what I have read, the LCD is glued to the digitizer.
HTC HD2 Touch Screen
Is this what you are looking for?
http://www.mytrendyphone.no/shop/htc-hd2-reservedeler-58573c1.html
Ivan
Hello
I would check that price mate as I have just had mine in with HTC for a full LCD replacement and it cost £73 for the LCD and £30 labour so im not sure who is quoting you those prices.
Marshall1975 said:
Hello
I would check that price mate as I have just had mine in with HTC for a full LCD replacement and it cost £73 for the LCD and £30 labour so im not sure who is quoting you those prices.
Click to expand...
Click to collapse
How did you arrange repair? My brother has cracked his screen and had it replaced under insurance, the company have suggested he get it repaired as a back up or sell it.
tk240381 said:
Greetings,
I was wondering. A few weeks back I broke the glass on my HTC HD2. It was only the glass, because the screen and touch capability was working as usual.
Sent it in for repairs same day as it was broken, and this is week 3 now, and they are still waiting to get the parts for it.
Also they told me that they could not just replace the glass, but they had to replace everything, including the LCD and all. Is this correct? Because it's getting quite costly for me, since they estimated that the repairs would be around $420 / 2500NOK / £280.
Is this true? Do you have to replace everything? Or are they just saying it to earn some more $$$. I'm guessing they're not paying that much to buy the parts.
Click to expand...
Click to collapse
that is simply robbery. TMobile US is selling brand new HD2's for that price. can't you find another service center?
On ebay a digitizer for touch hd costs about 50 €. the lcd display alone wouldnt be that expensive too i think.
http://cgi.ebay.de/Touch-Screen-Dig...ting_LaptopAccessories_RL?hash=item414c3bcbdb
And even in the store that other guy gave you the link to there is a huge price difference to the price you were told to pay.
For that price just buy a new one and save that for pieces
It sounds expensive to me. I saw iPhone screen repairs advertised for £39. It's not the same screen, I know, and there are more iPhones around, but I'd expect the cost to be similar.

Bricked HD2

Yep. I bricked my HD2 by flashing the 51. Last night, half asleep I did it. I was running droid for about 2 weeks no issues. Phone is dead, won't power on. Tmobiles policy is because I didn't buy the phone from them, they will not warranty it. HTC service center is opened M-F.. If they dont want to fix it, anyone know of any online sources that would like to fix this?
Phone is completely bricked, doesn't power on. No led lights. Seems loader / spl is gone. Paper weight. I know theres 10000 threads about bricks, but I didn't see any about repair centers or reputable members of this great community who are unbricking them. Any ideas?
Sorry to hear that. Others might know how to get it back up running but in case no one does. Not sure how it is in the States but in Switzerland I never had luck with Official HTC Repair Centers. They might be able to fix something realy easy like doing a hardreset. but they always quoted me a huge price to fix anything else. Basically replacing it for the original full price. For about a third of that I was able to buy a new one on Ebay. Got my last T-Mobile HD2 for $242. If your old one is still in good cosmetic condition you can still sell if for parts and get atleast $120 to $200 depending on how you do it. The HD2 Screen and Digitizer is worth allot of money because its so big. But I hope you find someone that knows how to fix it. Good luck.
Yeah your HD2 is completely and hopelessly bricked if you flashed a .51 radio. Currently there is no way that we know of to recover from this, other than sending it to HTC and letting them fix/or replace it. You are looking at around 150USD +/- if in warranty, and God knows how much if you aren't. Don't be sleepy and flash kids!
Wow,
Even with JTAG there is no way to recover? That is such fail on HTC behalf...
I know that its negligence on my behalf for flashing it, but the fact that it bricks the devices like this is just
And if the phone is under warranty .. lets say power goes out when flashing an official tmo rom.. wouldnt it brick in the same sense?
yes jtag willdo it, but its about 100 dollars for the kit, and you have to totally dismantle the phone.
I've used the Riff-Box to un-brick my HD2 but I'm no electrical engineer. There are some engineers at the following link (hxxp://preview.tinyurl.com/25unuds) that offer to repair a range of devices. Hope you find someone local
ty. There are two local people here in the usa
Thanks!!
I bought my phone on craigslist with a cracked screen.. I also bricked my phone from flashin .51 without paying attention..
I called HTC and told her directly what I did, she told me they could fix it with no problem.. and that it would be between $50 and $170..
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
I have my phone back now, good as new
PJHORN said:
I bought my phone on craigslist with a cracked screen.. I also bricked my phone from flashin .51 without paying attention..
I called HTC and told her directly what I did, she told me they could fix it with no problem.. and that it would be between $50 and $170..
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
I have my phone back now, good as new
Click to expand...
Click to collapse
How long did the warranty process and shipping take?
Did you have a different SPL? Because I was running droid on mine.
But if I tried to flash to the .51 wouldnt this reset the spl?
PJHORN said:
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
Click to expand...
Click to collapse
i suspect htc use screens and boards pre assembled when doing repairs. a friend had his cracked glass repaired (paid repair by htc) and i sent mine in with a faulty usb port(so new board, screen fine) and in both cases we got new boards and screens, but the back of the phone was the same.(both have full body zag, still in place, but not on the screen, plus new imei numbers.)

[Q] Dropped and cracked screen, Options?

Ive just dropped my HD2 and the screen has cracked badly. Phone still works but will ne to get it fixed or replaced. I have no insurance. Im not using home insurance...
What are my options?
pay out of contract - 5 months remaining
Send to who for repair?
repair my self? where to get parts?
Any advice?
Thanks
PS - phone has been cooked with windows 7 so void of warranty.
Janesy said:
Ive just dropped my HD2 and the screen has cracked badly. Phone still works but will ne to get it fixed or replaced. I have no insurance. Im not using home insurance...
What are my options?
pay out of contract - 5 months remaining
Send to who for repair?
repair my self? where to get parts?
Any advice?
Thanks
PS - phone has been cooked with windows 7 so void of warranty.
Click to expand...
Click to collapse
I feel sorry for you mate, I know exactly what it feels like having gone thru it myself, just got it repaired yesterday (broke the digitizer).
If your in UK I can give you the address of the shop that fixed mine, it cost me £75 to replace the digitizer but it was well worth it, feels like a new phone again.
What's broken just the digitizer or both?
There is a thread here somewhere with a lot of information, if you want to DIY, I didn't have the guts for that, chose the easy way.
Janesy said:
Ive just dropped my HD2 and the screen has cracked badly. Phone still works but will ne to get it fixed or replaced. I have no insurance. Im not using home insurance...
What are my options?
pay out of contract - 5 months remaining
Send to who for repair?
repair my self? where to get parts?
Any advice?
Thanks
PS - phone has been cooked with windows 7 so void of warranty.
Click to expand...
Click to collapse
The post above mine is right your options are find a shop that does those kinds of repairs, they are a lot of them from what I gather. I live in the US and there is shop in my local area. You can also do it yourself (DIY as the other post said) you can find the parts on Ebay, and you will need a small hex head screw driver. If you have the EU model this might require some soldering by you, it has been some conflicting reports that some have to solder the connections and some just have to plug in the ribbons. If you have the T-Mobile model then it will not require any soldering just blug the ribbons into the main board

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