[Q] Is this a Sod? - Galaxy Note GT-N7000 General

Hey guys , I am expriencing a sudden shutdown of the screen after ending a call.
When it happends the screen goes black but everything else function, u can still hear it when u press on the buttons and the only way to make it work again is to pull off the battery and restore it.
the question is : if its a sod , a faulty device or just a user error.
I've searched the forums with no luck so I am here asking you.
thanks

Sounds like a perfect example of a SOD to me.

Oky, thanks for the fast replay, mods can lock this thread now.
thanks again.

try disabling proximity sensor in call settings, it's possible that the sensor is faulty, mine is and it causes the same effect.

Related

troubles with proximity sensor

hi all,
i have Some problem with the proximity sensor.
when i lanch a call, first i put the phone near My head, the phone goes black,
but 2 seconds after, when It start tonning (ringing in the speaker) the phone wake up.
if i put It off and back It goes off.
but when the person answer, It's the same thing, the phone wake up. and i must put It off the head and back.
if i dont do this i cut All people 3 or 4 times.
if i receive a call, no problem.
i know some people have already post same problem with proximity sensor, but nobody explain it.
if someone can help me to fix it.
(sorry for my English )
im sorry but I really need help
Hi ! I`m so sorry but I cant help you. The proximity sensor did act strange on me with no obvious reason and I was forced to hard reset ...
Cordialement ,
Sergiu
Even if i hard reset, there is no change.
If i call someone, on each step the phone switch on :
when start ringing ... and after when the person answer ...
is there a registry to edit, or maybe a ROM update ?? im in 1.43
But if i update the ROM i'll loose my orange tv player app
You may try to flash another ROM at your choice ...
I know this might sound a strange question, but do you have long hair?
I only ask as this issue has been raised by a few other people, and most of them have said it either happens with their girlfriends (who have long hair), or that they have long hair.
I have short hair and I literally couldn't be more impressed with the proximity sensor.
lol, no ...
i' ve short hair.
i tried with the finger hidding the proximity sensor, and i can see when the phone start ringing it wake up, and the same thing when the person answer, or answering machin.
so it's a software problem.
i tried to update the ROM, and it says it can't update
maybe because i'm on French Orange ROM .
i'm sure if i can update with RUU rom, it will work fine after
I have this problem occasionally. It seems the proximity sensor somehow cooperates with G-sensor, because last time I had this problem I was lying in bed while calling, and screen simply did not turn of. But when I turned the phone vertically, and back, it started to work. Very strange.
so i upload the ROM to an officialy 1.48 (i have no orange rom and app now)
but still the same problem.
the phone goes black, but wake up when start ringing, and same when the person answer the call
i need help, because each time i cut always the call if my hear touch "end call".
now to keep the call i put it back from my head and back to when start ringing, and i do the same 5 seconds later when the person answer.
and after its ok, the phone stay off
i love this phone, but i'm sad
I guess it's a bug HTC will have to fix at some time. I've read it can happen to all ROMs.
But for the meantime, there's a workaround. You can install S2U2, it's a nice program. and one of its features allows you to choose "blank screen on talk". Never fails. Try it. No more accidental button clicks.
Thx a lot i'll try it (try to find it before )
maybe someone can make a soft to have a slide to unlock while calling ??!!
but i'll try your soft and tell you
same problem with my hd2....despite I tryied several rom on several build.
just a hint: don't activate "sms wakeup" (BSB allows that), because if u receive a message during a call, display will activate again!
It's a big issue, coz I cut many calls or I push buttons during a call...
I need a cab to lock the screen during a call!
ok i try S2U2, but difficult to configure...
always the same thing.
i found that not all numbers bug !!
i try a friends and all is ok, but my wife or my mother or others it bug
i dont know why some work and other not
i some one can help me trying configure S2U2 ???
or a cab just maybe to slide unlock while calling, something like that.
are we only 2 with that bug ????
it's not about the number u call, it's about simple casistic! try to recall the same number once the black screen doesn't work...try and it's gonna work! it's how sensor application works....just when it wants!
everythin was right with the resistive screen, but the capacitive one needs to a different lock.
i test sevral times on the sames numbers.
always my friend number 1 work nice, and all others not
it's very strange !
after call, press windows key and then lock pad.... I am doing this now cause of occasional problems....
yep, its a way...
but it's so strange.
i see when i try to call a home phone all is ok.
and some operators just bug the proximity sensor !!??!!??
So strange.
i just try another rom (an english one) but the same thing
and i have some trouble to make a god configuration for S2U2
so still no solutions... thats too bad
Hi all,
I come back to you to explain the situation now.
I call the orange center for smartphone, and i explain my troubles, it was last thursday.
So they change my phone last friday.
I tried directly, and exactly the same problem.
i called them again, and explain again, then they change it an other time.
This morning they come change it for the 2nd time, i try directly again,
then the same thing. alwayes the same problem.
so i call them again, and they say someone call me in this week to talk about the trouble.
i try other orange sim card, and same problem.
so in all my contact list, i've only 2 numbers which there is no trouble.
For all others numbers, the phone wake up each time.
PS : the orange service has nobody instead of me who have this trouble
anyone have a solution ????
proximity problems
Hi,
i also have the proximity sensor problem (or rather wife has)
HTC HD2 on UK o2 operator ROM
as i said, wife has a problem of screen activating during calls, it has not happened to me yet ?
noticed she always holds the phone to her left ear (wont change sides she says), i hold it to the right ear !
really need a fix for this as she threw it at me tonight as she cut off a really important call ! !
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy

[Q] Turn on & off Screen during call?

Hi there!
Sure it's easy to fix this problem of mine but I just did not find the way.
If I make a call, the screen automatically turns off, that's fine. However, when I call somewhere where I need to dial a few numbers, I tap a button to turn on screen again, however, I haven't been able to find a way to turn it off again.
Yesterday during a call to my ISP where I needed to press 1-3-4, I accidentally hang up the phone call 3 consecutive times with my cheek, just because the screen was not turned off.
Thank you in advance.
Cheers!
I believe it has a proximity sensor, so the screen turns off when its close to sommit. The sensors are top left of the phone. Just try it, and see if it always stays on when you put your hand close to it.
Hi MalekoUK.
Thanks for your answer. I already tried this and it did not work, this is why my call got hung for 3 consecutive times...
Is there a Default switch or parameter in the registry to test if this sensor is activated? Another way to test if it works properly?
Cheers!
Well there is a tweak for the proximity sensor in development now, take a look and see if it helps or fixes it:
http://forum.xda-developers.com/showthread.php?t=624206
Maybe you have a faulty prox sensor? Also, maybe a hard reset will fix it?
It's strange, sometimes it works, sometimes it doesn't.
My ROM is an Official 1.48 ESN
No one else has had this issue?
Cheers,
Well, I'm somehow glad to see I'm not the only one... See Here
Cheers,
Mano75 said:
Well, I'm somehow glad to see I'm not the only one... See Here
Cheers,
Click to expand...
Click to collapse
someone found a app in my thread check it out

Cannot wake up the screen after ending the connection.

Hello everybody. I have an issue with the screen wake up. I use this rom, the latest version. Everytime I end a conversation the screen is turning off. That is normal. But the problem is, I cannot wake it up afterwards. The hardkeys backlight is turning on for just a moment and off. The only solution is taking out battery and booting Android once again. I know that changing the build would might be helpful but this ROM is really fantastic and I would like to avoid changing it. Could anyone help with this? Thanks.
boober78 said:
Hello everybody. I have an issue with the screen wake up. I use this rom, the latest version. Everytime I end a conversation the screen is turning off. That is normal. But the problem is, I cannot wake it up afterwards. The hardkeys backlight is turning on for just a moment and off. The only solution is taking out battery and booting Android once again. I know that changing the build would might be helpful but this ROM is really fantastic and I would like to avoid changing it. Could anyone help with this? Thanks.
Click to expand...
Click to collapse
This question would be better answered if posted in the thread created for the ROM. The other users may also be experiencing the issue and have a solution, or the chef may not even be aware of the problem and should be notified.
This is not the rom's problem, ...
it's your proximity sensor, quick fix is to put it under a bright light or zap it with an IR remote (the proximity sensor is located top-left

No Wake-up after phone call

Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
28 Views and no one with this problem? :-(
There are 2 other threads discussing this issue already. Here is one.
http://forum.xda-developers.com/showthread.php?t=946012
Issue lies with the light/proximity sensor. Could be defective hardware. Could be incorrect sensor drivers. Could be dirty sensors. I have yet to take mine apart to check for dirt on sensors. Blowing into the led/earpiece opening seemed to help. I notice if it doesn't come back on I can hold a very bright light (ex: cigarette lighter) about an inch away and the screen comes on as long as the lighter is lit. Sometimes it stays on.
thanks for your answer. seems to be more things to test and maybe solve this problem. Thanks!
THANK YOU Agoattamer!
Your link helped me to solve the problem! I just cutted a little piece of my screen protector, where the proximity sensor is, and got no more freezes after the phone calls! The screen protector still got two holes for the light and proximity sensor, but this seemed not to be big enough. Anyway, thank you a lot for your post!
wake up problem
Palerider-de said:
Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
Click to expand...
Click to collapse
I also tried a a lot of different NAND ROM and I had also this problem and I can't use Android efficiently. Now I am using hyperdroid ROM ( first GBX now CM). With this ROM and sanity app (from market, with correct settings you can find with trying) I almost solve this problem. ( probability of 95 % I don't get this error)
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
anthonydo1991 said:
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
Click to expand...
Click to collapse
Does any other one tried this solution ???

Proximity sensor problem! [SOLVED!]

Hi everyone, welcome to the next thread of mine where I would like to share with you an interesting case of a'faulty' proximity sensor. The issue with the sensor started a few weeks ago (I own my defy for a few months) and the problem I had with it was that sometimes during I was making a call the screen was not being turned off, and more whats more annoying - the screen was never turned on again after finishing the call.
I do not have a screen protector and the screen glass is original.
I downloaded an application that showed the state of the sensor and after a many examinations i found out that many times the sensor does not distinguish between the states of being covered and uncovered.
I tried everything - factory reset, clean installations, different ROMs - nothing helped. The only thing that helped a little was a tweak availale in the CM7 ROM by Quarx (not available in the STABLE CM7 though!) in the screen settings menu -which forced the screen to be turned on after finihing a call, and I could also set the power button to end a call in the accessibility options. So this helped but did not solve my problem.
Fortunately, after many questions asked on so many threads, the user monecafe PMed me with a link to a video where its clrealy shown what is the problem and how easy it is to fix it!
without sayng more - here is the solution for anybody experiencing this issue:
http://youtu.be/uMk1S90MjbY
I hope this helps !
& a BIG THANK YOU to monecafe who sent me this video
this is great, very simple solution but...
how will that affect the water resistant feature of our defys?
try turning off auto-brightness
posting to say... try turning off auto-brightness (worked for me)
I used to have this problem. Stable CM7.2 solves this issue for me. I used to get the screen to turn on before by just rubbing the area with the proximity sensor with my thumb as if it was dirty.
i still have this problem. , after the Waterproof failed with my phone ( i dont leave it in water, i just wash it !! the proximity sensor failed too when i make a call screen is black cant see anything..so my question is if i change the screen touch proximity sensor work?? or its on the board ? where is the proximity sensor place?..how can i solve this problem by myself.
i saw the video but not solve the problem..
i back to stock ROM _there_ if i press power button the screen back but in coustoms ROMs the screen off not back till remove the battery!! any software make screen on at call and disible the proximity sensor ?
thank you inadvance
dlshad said:
...if i change the screen touch proximity sensor work?? or its on the board ? where is the proximity sensor place?
Click to expand...
Click to collapse
No, it's on the board.
Auris 1.6 vvt-i said:
No, it's on the board.
Click to expand...
Click to collapse
THANK YOU PROBLEM SOLVED ITS WAS ABOUT A SMALL PLASTIC IT WAS OFFICER OF WORK PROXIMITY SENSOR A SMALL PLASTIC!! THANK YOU ALL THIS VIEDO HELPED ME TOO AT TIME 2:50
http://www.youtube.com/watch?feature=endscreen&NR=1&v=5eiFQ39Ypmc
CAN I GET THE TECHNICAL GUIDE(MAP) OF BOARD?
I also have problems with proximity sensor. With pressure on the screen where the sensor is located it is working again.
So I can believe that changing the screw pressure might solve the problem. But what is the initial reason for this? It is not a pressure sensor!
Hello All, I've been using the proximity sensor app on my DHD for quite some time now... LOVE IT ! However, now when I open the app & tap on Start & cover the proximity sensor on the phone, there is NO RESPONSE... Meaning the msg stays FAR... It DOES NOT change to NEAR.... Can anyone help me out ? CHEERS !
Proximity sensor Star N8000
asimriz said:
Hello All, I've been using the proximity sensor app on my DHD for quite some time now... LOVE IT ! However, now when I open the app & tap on Start & cover the proximity sensor on the phone, there is NO RESPONSE... Meaning the msg stays FAR... It DOES NOT change to NEAR.... Can anyone help me out ? CHEERS !
Click to expand...
Click to collapse
Hello all,
My 1st post. Pls i dont want any lectures on chinese clones, thats what some of us can afford! i Just got a Star N8000 which is a clone of a Samsung Note. I LOVE the phone. The only problem is that when make a call lets say to check voicemail, the screen goes black, the proximity sensor flashes continuosly (small red flashes) & nothing i do brings the screen back unless the call ends from the other side or i take out the battery. I dont want to root my phone just yet. It uses a tmd2771 proximity sensor. HELP! anybody
Solution??
Davyin04 said:
Hello all,
My 1st post. Pls i dont want any lectures on chinese clones, thats what some of us can afford! i Just got a Star N8000 which is a clone of a Samsung Note. I LOVE the phone. The only problem is that when make a call lets say to check voicemail, the screen goes black, the proximity sensor flashes continuosly (small red flashes) & nothing i do brings the screen back unless the call ends from the other side or i take out the battery. I dont want to root my phone just yet. It uses a tmd2771 proximity sensor. HELP! anybody
Click to expand...
Click to collapse
Found a possible Solution suggested by a supplier on Amazon;Switch off the phone - Hold power button & volume down button
simultaneously to bootinto factory testmode - use volume swith toscroll thru to 'test report' - select with the home key - scroll down to 'PS calibration' - select it then scroll to 'do calibration' let it do the calibration till it gives OK.Go back to 1st menu & reboot.
Was only partially successful forme, it may work for you.
Davyin04 said:
Found a possible Solution suggested by a supplier on Amazon;Switch off the phone - Hold power button & volume down button
simultaneously to bootinto factory testmode - use volume swith toscroll thru to 'test report' - select with the home key - scroll down to 'PS calibration' - select it then scroll to 'do calibration' let it do the calibration till it gives OK.Go back to 1st menu & reboot.
Was only partially successful forme, it may work for you.
Click to expand...
Click to collapse
I have the same problem with proximity sensor tmd2771 my phone is htc one x clone (E1911)
i make the calibration but its still have the problem it saws me the sensor goes up and then goes down from itself and at the calls the screen goes black and opens again from itself is there a solution for that???
Davyin04 said:
Found a possible Solution suggested by a supplier on Amazon;Switch off the phone - Hold power button & volume down button
simultaneously to bootinto factory testmode - use volume swith toscroll thru to 'test report' - select with the home key - scroll down to 'PS calibration' - select it then scroll to 'do calibration' let it do the calibration till it gives OK.Go back to 1st menu & reboot.
Was only partially successful forme, it may work for you.
Click to expand...
Click to collapse
Is this applicable for Motorola Defy or for the Chinese clone?
I tried this on my Defy running JB 4.1.2. I cannot get into the "factory testmode" even after pressing the VOL down key at boot up.
I just get a screen with an exclamation and the android bot.
Nothing happens after that.
BTW: What size of screw driver should I use to perform the trick in the video posted by the OP.
Not applicable to original defy
Sent from my MB526 using xda premium
Holy sh't it worked <333333333333
I cannot believe. IT WORKS. Its bugging me from the start..
your_login
thank you for the useful posting
queBurro said:
posting to say... try turning off auto-brightness (worked for me)
Click to expand...
Click to collapse
Yes finally this seems to be working for me too. Thanks
Thank you for so excelent video. I have same problem but just for sometimes. I will check will this help.
Can anybody post this video on dailymotion or any other video hosting site as youtube is blocked in my country. I really would appreciate that as I am having problem with my Desire HD's proximity sensor.

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